Alcatel 8690 Application Server August 2002. 8690 Application Server — 2 All rights reserved © 2002, Alcatel AGENDA SMS - Service Management System SCP

Alcatel 8690 Application Server

August 2002

8690 Application Server — 2 All rights reserved © 2002, Alcatel

AGENDA

SMS - Service Management System

SCP - Service Control Point

SCE - Service Creation Environment

OSP Hardware Architecture

OSP - Open Services Platform

Sample Services

Alcatel in NextGenNetworks


OSP - Open Services Platform


OSPSMS

STP/Sig Server

SS7/C7

Provisioning Data

Netra servers

Master database & auditingProvisioning gatewayService deployment & managementSCP data synchronizationPlatform and service monitoring, alarming, and reports

Netra servers

Service processinglocal db managementalarming & statistics to SMS

OSP SCP/ App Server

OSP Media Server

Netra servers

Play announcementsGather data/voiceSpeech recognitionFax

OSP in the Network

Ethernet

STP/Sig Server

OSPSCE

SIB developmentScript CreationService Deployment

OSPSN

Netra servers

Combines functions ofSMS, SCP, and IP & eliminates need for AIN triggers in switches

T1sto SSPs

T1sto SSPs

OSP SCP/ App

Server


Open Software Architecture

ISUP, INAP, CAMEL, MAP, IS41

S12/E10SSP

AXE-10SSP

DX 200SSP

EWSDSSP

DMSSSP

5ESSSSP

System XSSP

Network Managemen

t

ServiceManagemen

t

ProductCreation

Corb

a, S

NM

P,

FTP

Softswitch

MultiMedia

Softswitch

Access Server

H323, SIP, Radius, Diameter, ...

Open Services Platform

Service Creation

HTM

L, WA

P, X

ML

User-ServiceInteraction

SelfManagement

SelfActivationParlay, Jain,OSA, SIP, XML

InternalApplication

Server

ExternalApplication

ServerToolkits


Major Characteristics of OSP

> Very fine control of service configuration• Services can be allocated to specific processors in multi processor servers

> Very rich set of statistic gathering and display tools• Platform level & Service level

> Open Interfaces for Back Office and External Services• CORBA• SNMP• FTP• JAVA• PARLAY

> IN Tickets (analogous to CDRs)• SMS access• SMS actions• SCP/App Server - per call• SCP/App Server - per feature invocation• Records are stored in a file and transferred to a billing system via FTAM or

FTP


OSP Major Components

SMS - Service Management System


SMSSMSData base management

Provisioning

Technical dataAdministrative data

Management & StatisticsService ManagementFraud detectionAlarm handlingStatistics, Business analysis

Service Modification on-lineService customizationDownload & Distributionof new service programs

Access control & Security

Operator accessSubscriber accessComputer accessMulti skill / Multi domain

Filtering & Integration

Data filteringCall ticket deliveryBilling center (BSS)Customer Care Center (BSS)Operational Support (OSS)

Management of IN SMS Coverage


• For direct SMS interface, CORBA IDL is provided• Mediation Device translates between customer schema and SMS schema• For Web based access, provisioning screens are provided

SMS

Back Office System

MediationDevice

Web Provisioning

IP Ntwk

CORBA

CORBA

Direct I/F

Provisioning


ServiceSubscriber

ServiceProvider

CommonProvider

AccessManager

SMS

Intelligent Network

ExternalInfrastructureManagement

ExternalService

Managementand

Provisioning

I control whodoes what,

when and where.

I keep the network going.

I provision andcontrol the service.

I control myservice profileand behavior.

Java, CORBA, SNMP, FTP, Command Line

Management AccessSMS operators


Management Access SMS access using JAVA


On-line Service CustomizationExample: Routing Tree


JUL

SE

P

NO

V

JAN

MA

R

MA

Y

busy

no_reply

premature_release

0

20000

40000

60000

80000

100000

120000

140000

busy

congestion

no_reply

other_failure

premature_release

answered

Example: International VPN

Statistics



SCP - Service Control Pointand Application Server


Release 2.x References

> References• In commercial operation with more than 90 operators world-wide

• Installed capacity ranges from few CAPS up to 2800 CAPS (Call Attempts Per Second)

• From 2 Servers up to geographically distributed configurations with 26 servers

• Prepaid systems with 10,000,000 subscribers for mobile and 25,000,000 for fixed)

> Commercial Platform Benchmarking Example: Singtel• Location Portability and Calling Name Service running

– on 3 SCF servers and 2 signalling servers

– sustained 660 CAPS during 82 hours

– Call success rate 99.99996615%

> Burst traffic• Mass calling service Telstra: from 100 CAPS to 660 CAPS in 1 minute


Front End Processor Communication Stack

Back End ProcessorService Logic (SCF) Service Data Handling (SDF)

SCP1SCP1 SCP2SCP2SS7 links

Distributed

Replicated Monolithic

SCP/AS - Flexible Configuration

SMSSMS

BEP 2BEP 2 BEP 3BEP 3 BEP 4BEP 4 BEP 5BEP 5

FEP 1FEP 1 FEP 2FEP 2

BEP 1BEP 1

FEP 3 FEP 3 FEP 4FEP 4

BEP 1FEP1

BEP 1FEP1

BEP 2FEP 2

BEP 2FEP 2

SMSSMS


FEP Architecture

FEPManager

FEPManager

FEPProcess

FEPProcess

Distribution Table

Events from platform(SEP up,SEP down, BEP down,...)

App id SEPid

State Rate ...

241 1 Active 25%

241 2 Active 25 %

243 5 Stand-by

80

%

Functions:> Application

identification

> distribution• load sharing+

> resilience• load sharing• active/stand by

> load control• dynamic filter• alarm

generation


BEP Architecture

DPE

shmdbserver

BEPmanager

from SMS

To SMS

SEP

proc

SEP

proc

Ora

Updatealarms &statistics

shm shm ora

Application 1 Application 2

servicemanager

servicemanager

INDefense process

Oracle ProcessOracle Process Oracle ProcessOracle Process

Oracle Snapshotprocess

Prepaid Credit

Regs & Deregs



SCE - Service Creation Environment


SDE

Objects

SIBS

Libraries

Events

Statevents

SCE

Editor

SCE

Generator

SCRIPT

Service ProductionSun Solaris Platform

-compile package

-generate .tar files

Port to

Production

Platform

Windows NT Platform

Service Creation Process

Sun Platform


DB API

Service Logic Interpreter (SLI) SIBB Library

CustomSIBB Library

CustomSIBB Library

Programmable Protocol Layer

AIN 0.X ANSI-41 CS1 Camel LDAP Megaco SIP RADIUS TALI

PARLAY Gateway

JAVA

Created applications supported via Parlay, JAVA and SIP

SIP basedVoiceXML, SOAP, etc.

Solaris

Third Party SoftwareTelecom Platform

Creation of Services

> New services can be gracefully introduced without impacting the availability of existing platforms

> Customers can extend the protocols using the tools providing with the programmable protocol layer


Training Headlines

> SCE tool

> Script editor tool

> Script generation

> Service production


SCE ToolSCE Tool


Open an exisiting service

Launch script editor

Launch service

production

Launch emulator

SCE main window


Script Editor ToolScript Editor Tool


Introduction

> Service script• A service script is a sequence of linked sibs that define the service logic• The script is divided in pages. Each page has a grid of 30 rows and 30 columns. The intersection of a row and column is called state

or cell • The script can be divided in subscripts:

– subscript 0 (default) : pages from 001 to 099– subscript 1 : pages from 100 to 199– ...– subscript 8 : pages from 800 to 899


Script Editor tool (I)

> Main window

state 001001002


Script Editor tool (2)

> Service script and component palettes• sibs• macro sibs• connectors



> Macro sibs• Special script page that groups a set of sibs which may be called several times in the service script



> Connectors• Used to link script pages


Tips

> By right clicking on sib’s icon, we can perform several actions: edit SIB parameters, run SIB’s help…

> To reverse the output legs of a sib:• press Ctrl and left click on one output leg• left click on the other output leg


Toolbar

Button Description

To create a script

To open an existing script

To save the script

To print the script

To display the SIB palette

To write a comment to a SIB.

When the button is clicked, the“Add unlimited comment”appears

Button Description

To read a comment from a SIB

When the button is clicked, the “Read unlimitedcomments” window appears

To go to the previous page in the same script

To select a page in the same script

To go to the next page in the same script

To go to the previous script in the same service

To select another script in the same service

To go to the next script in the same service

To switch between a macro page and the script


Script GenerationScript Generation


Script generation

> Code generation• Code generation menu Start generation (F5)

• When generation is complete, close the Generation window and save the service script• You can review the traces or the errors of the source code generation by selecting: Code generation menu View generation result submenu Generation traces/errors


Service ProductionService Production


Service Production window


Platform plug-ins

> List of platform plug-ins

– Database dimensioning

– GUI for service management

– Statistic

– Event/alarm

– Operator messages

– Configuration-Compilation-Link on SCE factory

– Access


Operator messages plug-in

> This plug-in does not require any user intervention. It only creates a list of commands to insert in message table (pfmconfig service) the messages that can be issued by the service GUI’s

> Result files are stored in <prod_path>\lib\platform folder\smp


Alcatel in NextGenNetworks


Typical NextGen Network Elements

IP Network

SIPSIPPhonesPhones

SignalingSignalingGatewayGatewayRedirectRedirect

ServerServer

ApplicationApplicationServerServer

ENUMENUMServerServer

ProxyProxyServerServer

AccessAccessProxyProxy

MediaMediaGatewayGateway

SoftswitchSoftswitch

Media ServerMedia Server

PSS Server

other DSL Server

Cable Modem Srvr

SS7 to IP

-TALI

-M2PA

Translation Services

-number to IP address

-number to gateway

-SIP address to no./gateway

-routing trees

Media Functions

-play messages

-collect digits

-FAX

-conference calling

SIP Phone Support

-registration srvr

-dial plan master

-presence server

Master SIP Locator

-knows SIP owners

-redirects to internal/

external gateways PSTN Master

-number to gtwy xltn

-supplies IP address

IP to PSTN Gateway

-H.323 to TDM

-RTP to TDM

-access to PSTN

Gateway Controller

-basic services

-PSTN signaling support

-communications to other

softswitches/networks


Alcatel SIP Architecture

TDM

ATM

IP

DSL ModemDSLAM

7510 MediaGateway

OSPMMAS

Exchange

Multiservice Switch

Business Phones

8690 Application Server

OmniPCXIP PBX

Router

5020Softswitch

POTS Phones

GenesysCall Center

8688 MediaServer/IntelligentPeripheral

SS7

SIP Phones

PC Phones

SIP

SIP

SIP

H.248

SIP

RTP

RTP

RTP

RTP

ISUP

-SIP Proxy Server-SIP Redirect Server

PSS 5742

RADIUS SIP


Transition Elements

SoftswitchSoftswitch


IP Network

TDM TDM SwitchSwitch

5ESS, 4ESS5ESS, 4ESS TDMTDMSTPSTP

SMSSMS

TDMNetwk

SCESCE

TDMTDMSCPSCP

> Can start with Transition SCP and Media Server that support SS7 and TDM

> Add IP support during network migration

> Eventually drop SS7 support when fully migrated

> Elements minimized

> Startup investment minimized

> Opex minimized

> Migrate as growth demands

TDMTDMIntelligentIntelligentPeripheralPeripheral

TransitionTransitionIntelligent Intelligent PeripheralPeripheral

86888688MediaMediaServerServer

TransitionTransitionSCPSCP

86908690AppAppSrvrSrvr


The 8690 Application Server in IP Networks

EdgeEdgeSTP/STP/

SignalingSignalingServerServer

AlcatelAlcatelSoftswitchSoftswitch

IP Network


TALI or M2PATALI or M2PA

IP SCPIP SCP(8690 Application(8690 Application

Server)Server)

Intelligent PeripheralIntelligent Peripheral(8688 Media Server)(8688 Media Server)

SIPSIP

SS7SS7

TDMTDMSTPSTP

SIPSIP

SCESCE

SMSSMS

SIPSIP

TDM Network


The 8688 Media Server in Packet Networks

EdgeEdgeSTP/STP/

SignalingSignalingServerServer

AlcatelAlcatelSoftswitchSoftswitch

IP Network


IP SCPIP SCP(8690 Application(8690 Application

Server)Server)

Intelligent Intelligent PeripheralPeripheral

(8688 Media (8688 Media Server)Server)

SIPSIP

SS7SS7

TDMTDMSTPSTP

RTPRTP

SS7SS7

Announcement LabAnnouncement Lab

IPIP

TDM Network

RTPRTP

T1/E1/ISUPT1/E1/ISUP

SMSSMS

SIPSIP


Samples of NextGen Services

> 1. Internet Video Conferencing

> 2. E-Mail Delivery of Voice Mail

> 3. Virtual Secretary

> 4. Self Provisioning of Services

> 5. Meet Me Conferencing or Conferencing on Demand

> 6. Web-based Conference Control

> 7. Click to Talk

> 8. Internet Call Waiting

> 9. Internet Call Through

> 10. Mixed Environment VPN

> 11. Universal Help Service

> 12. Business Call an Expert

> 13. Forward to Net

> 14. Virtual Business Line

> 15. Internet Line Overflow

> 16. Web Page Billing Access

> 17. Personalized Routing

> 18. Instant Messaging

> 19. Virtual University

> 20. Mobility

> 21. Multimedia Mail

> 22. Kiosk Kalling

> 23. Gil's Telemarketing Handler

> 24. Advertising While You Wait

> 25. Web-based Phone Service

> 26. Proximity Monitoring Service

> 27. Geographical Location-Based Services


OSP Hardware Architecture


Sun Netra Servers

Netra 20 Server

* 1 or 2 UltraSparc III CPUs (750MHz)* Up to 8 GB RAM* 2x 36GB disks* DAT and CD ROM* 3 Alarming Contacts - Critical - Major - Minor - SW controlled* 4 PCI slots (3 full, 1 half)* 6 Ethernet ports (5 via QFE card)770 Watts Max Pwr Diss9 Amps DC Nominal

4U6U

Netra t 1400 (DC) Netra t 1405 (AC)

* 1 - 4 UltraSparc II CPUs (440MHz)* Up to 4 GB RAM* 4x 36GB disks* DAT and CD ROM* 3 Alarming Contacts - Critical - Major - Minor - SW controlled* 4 PCI slots* 5 Ethernet ports (4 via QFE card)


Telco Grade Netra Servers

> Netra 20 and t 1400 are NEBS level 3 certified

> Netra 20 is used for• FEP• IP-SU or SCP Monolithic (medium capacity)• SMS for medium networks

> Netra t 1400 has been certified for high processing power and disk capacity needs• BEP• IP-SU or SCP Monolithic (high capacity)• SMS for large networks


Solaris NEBS Frame

> NEBS / -48V Offering in Telecom frame• Includes visible and audio alarm indicators

> Includes redundant autosense 10/100Mbps Ethernet hubs

> Includes latest Alarm System• Supports SNMP reporting of hardware alarms• Supports sensing of Netra alarm contacts

> Incorporates new Power Distribution Unit with breakers instead of fuses

> Cabinet covering enhances appearance and resistance to environment hazards

> Access doors compliant with all telco standards

> Universal cabinet for hard floor or raised computer floor mounting (full top or bottom cable access)


NTF Frame Layout

NTF Frame

> 19” by 40” deep

> Front to rear cooling

> Louvered doors

> Integrated alarm & remote access server

> Fused PDUs

> Integrated keyboard, monitor, craft server

> NEBS Level 3• System testing

planned 4Q2002 - 1Q2003

AIScout-2 Remote Access / Alarm server

Telect PDUs

Ethernet I/O DSX(optional)

Intra-system LAN switches

1 - 8 generic slots- up to 8 Netra 20 servers- up to 5 Netra t 1400 servers

Keyboard/MonitorWorkstation

SHELF 0

SHELF 1

SHELF 2

SHELF 3

SHELF 4

SHELF 5

SHELF 6

SHELF 7

ALARM TERMINAL SERVER

PDU B

PDU A

Blank Panel

Blank Panel

Blank Panel

ETHERNET SWITCH 0A

ETHERNET SWITCH 1AETHERNET SWITCH 0B

ETHERNET SWITCH 1BBlank Panel

DISK ARRAY ADISK ARRAY B

2 D130 disk arrays (SMS data)

Craft server andkeyboard / monitor drawer


OSP Frame: Netra t1400 Loaded

FEP At1400

FEP Bt1400

BEP At1400

Example - SCP

BEP Bt1400

Redundant 100Mbps switches

Breaker Panels

Configuration includes:

-two FEPs (max 96 SS7 links)

-two BEPs (typically 600 CAPS)

-two SMSs (active/standby)

Note: Mate would not require SMSs

SMS A


SHELF 2


PDU B

PDU A

Blank Panel

Blank Panel

Blank Panel

ETHERNET SWITCH 0A




ON

STBY

FAULT

ALARM 1

ALARM 2

SUPPLY A SUPPLY B

SYSTEMPOWER

CDROM

TAPE

Netra1400

t

Sunmicrosystems

ON

STBY

FAULT

ALARM 1

ALARM 2

SUPPLY A SUPPLY B

SYSTEMPOWER

CDROM

TAPE

Netra1400

t

Sunmicrosystems

ON

STBY

FAULT

ALARM 1

ALARM 2

SUPPLY A SUPPLY B

SYSTEMPOWER

CDROM

TAPE

Netra1400

t

Sunmicrosystems

ON

STBY

FAULT

ALARM 1

ALARM 2

SUPPLY A SUPPLY B

SYSTEMPOWER

CDROM

TAPE

Netra1400

t

Sunmicrosystems

SMS B


OSP Frame: Netra 20 Loaded

FEP A

FEP B

BEP A

Example - SCP

BEP B

Redundant 100Mbps switches

Breaker Panels

SMS A

SMS BKeyboard/Monitor

Workstation


PDU B

PDU A

Blank Panel

Blank Panel

Blank Panel

ETHERNET SWITCH 0A




BEP C

BEP D

Configuration includes:

-two FEPs (max 96 SS7 links)

-four BEPs

-two SMSs (active/standby)

Note: Mate would not require SMSs


OSP Frame Physical Dimensions

Max Power Draw:5375 W @ -48V

(112 A)= Four 30A Power Feeds

Netra 20 Weight:60 lb. each

Netra t 1400 Weight:84 lb. each

19”

82.9”

40”


SHELF 0

SHELF 1

SHELF 2


PDU B

PDU A

Blank Panel

Blank Panel

Blank Panel

ETHERNET SWITCH 0A




ON

STBY

FAULT

ALARM 1

ALARM 2

SUPPLY A SUPPLY B

SYSTEMPOWER

CDROM

TAPE

Netra1400

t

Sunmicrosystems

ON

STBY

FAULT

ALARM 1

ALARM 2

SUPPLY A SUPPLY B

SYSTEMPOWER

CDROM

TAPE

Netra1400

t

Sunmicrosystems


Service Descriptions


Services Sampling

> Calling Card/Prepaid Card

> Virtual Private Network

> Enhanced 8xx Service

> Expanded Account Code

> Crossover Service - Work At Home• uses elements of both TDM and NextGen Networks


Calling/Prepaid CardCalling/Prepaid Card


Card number = 123456PIN code = ****Card holder = John Smith

Card number = 123456PIN code = ****Card holder = John Smith

TRADITIONAL CC/PPCTRADITIONAL CC/PPC

Subscription basedBusiness peopleTravelersFamilies, students,

etc.

Acce

ss n

brCa

rd n

br +

PIN

+

dest

inat

ion

nbr

Card number = 123456Card holder = John SmithCredit limit = $100.00Current bill = $7.75

Card number = 123456Card holder = John SmithCredit limit = $100.00Current bill = $7.75

Bill

IntelligentNetwork

Calling/Prepaid Card ServicesTraditional Calling Card


123456Value $10.0

123456JOHN SMITH

123456Value $10.00

Colonel John Doe

123456Value $10.00

Branding, Graphics, Sponsoring

> Marketing is the key issue to success

> Create and penetrate brand name• Company Promotion together

with offered services• Position card as the ‘one and

only’

> Create a ‘market’ for used prepaid calling cards• Card Artwork/graphics may

become a collector’s item

> Recover (part of) card production and distribution cost through publicity and/or sponsoring…

AuthCard

Level *3*


Info_Analyzed

Send_To_Resource

Provide_Instructions

User Interactions

Resource_Clear (RC)

Analyze_Route

Reorigination

Info_Analyzed

SSP SRPSCP

Setup

Disconnect

SSP Queries SCP for further instructions toprocess CCN call

SCP instructs SSP to connect to IP foruser data input

IP prompts user and collects data (Card #, PIN, Account Code, etc.)

IP sends all user data input to SCP forfurther processing.

SSP disconnects IP SCP sends final routing information to

SSP The user can re-originate a second call

withthe previous user input data (Card #, PIN).

AIN 0.2 MessagingAIN 0.2 Messaging

Calling Card Service Call Flow

IP SCPSSP


AIN Functionality SEND-TO-RESOURCE/RESOURCE CLEAR

GR-1129-CORE

GR-1298-CORE

Alcatel IP

BENEFITS: ALLOWS CALLS TO BE SENT TO A DEVICE FOR SPECIALIZED HANDLING:

CUSTOM ANNOUNCEMENTS VOICE RECOGNITION VOICE MAIL OPERATOR ASSISTANCE

DEBIT CARD SERVICE COMBINE SERVICES ON FEWER PLATFORMS ELIMINATE MULTIPLE QUERIES

AIN 0.2Switching

System

AIN Send-To-ResourceAlcatel SCP


Card number = 123456Value = $10.00

Card number = 123456Value = $10.00

PREPAID CALLING CARDPREPAID CALLING CARD

‘Buy and Call’Mass usePromotion and giftsCity visitors, etc.Option to Recharge

Acce

ss n

brCa

rd n

br +

dest

inat

ion

nbr

Card number = 123456Current credit = $7.75Card number = 123456Current credit = $7.75

IntelligentNetwork

Calling Card ServicesPrepaid Calling Card (PPC)


CONVERSATION

Welcome announcement

Start service

Input destination & ABD parser

Publicity Message

Present User Menu

Origin & Destination screening

Remaining credit/time Message message

To menu choices

Message recordingCall Setup

CO

NN

EC

T

BU

SY

/NO

RE

PL

Y

Follow-on call

Remaining credit message

End service

B-pa

rty rele

ase

A-party release

NoYes

Real time credit check

Credit exhausted

Input account parameters

To callTo menu

Mandatory Enable/Disable possible

PPC Service Flow


> New Triggers• Operator Services• Specified Carrier Trigger• O_Disconnect_Called event request• O_Disconnect_Called event request message• Support of Office-based Triggers for IMTs

> New Extension Parameters• Reorigination flag - Low balance and tone• Reorigination count - Forced disconnect timer

& tone• Original dialed SAC - IN user-defined data• Collect-called-number flag - CCN simultaneous-use

flag

> New Billing Types for Charge Number Parameter• Debit Card• Calling Card• User Defined Bill Types

OperatorServices

Debit CardPlatform

AIN Features for PrePay SupportAlcatel

SCP

AINSwitch


Selected Service Details

Virtual Private Virtual Private NetworkNetwork


East Coast (EC)BranchHeadquarters (HQ)

VPN Tables- virtual network- feature tables- subgroup tables

INPSTN

South East (SE)Branch

West Coast (WC)Branch

214 912-3123Off-net Access

Card Access Remote Access

Virtual Private Network


… … AND MOREAND MOREFEATURES ...FEATURES ...

VPN On-NetVPN Off-NetTime dependent call

screeningOff-Net overflowForced On-NetVirtual On-NetAuthorization CodesCalling Card Access to

VPNVariable length dialing

plans

Range PrivilegesCustomized

announcementsCustomized supp. CodesRange provisioningSub-networksWireless AccessCentrex ANI

VPN Service Features


Enhanced 800 Enhanced 800 ServiceService

Selected Service Details


East Coast (EC)BranchHeadquarters (HQ)

800 / 888

time

Origin9 am - 4 pm EST4pm - 9am EST

972 HQ WC214 SE WC303 HQ WC303 EC WC

INPSTN

South East (SE)Branch

West Coast (WC)Branch

Service Management

972 223-2424 214 912-3123 303 216-9189 303 216-9190

Statistics

Bill

Enhanced 800 Service


… … AND MOREAND MOREFEATURES ...FEATURES ...

Origin dependent translation

Time dependent translation

Day type dependent translation

Traffic dependent translation

Information dependent translation(user prompter)

User PIN controlRouting tree scheduling

Call rerouting (busy, no reply)

Call queuingCustomized

announcementsMass callingPercent AllocationPIN management (provider

&subscriber)

Service statistics (provider &subscriber)

Customer profile management

Enhanced 800 Service Features


Expanded Account Expanded Account CodeCode


Info_Analyzed (N00)

Send_To_Resource

Provide_Instructions

User Interactions

Resource_Clear (RC)

Analyze_Route

SSP IPSCP

Setup

Disconnect

Notes:

Trigger: Specific Digit String

Destination Number of IP

SCPID + Correlation ID (up to 16 Digits)

Play Announcement

Collect PIN, If PIN is valid, collect Destination Number

Collect Expanded Account Code

Validate Expanded Account Code

Translated Number

Expanded Account Codes

800 Based Calling CardAccount Codes Expanded up to 24 Digits in Length


Work At HomeWork At Home


PSTN

Network

A-party

VPN2My ISP

NGN IP Network

VPN1

My corp.

B-party

SCP

Network Requirements

TDM TDM SwitchSwitch

5ESS, 4ESS5ESS, 4ESSVPNdatabasePSTN/NGNdatabase

Offsite Work Location

PC applications

PSS client

Softphone

Radius client/server/proxy

PSS 5742

Modem7300 ASAMIP-Gateway


PSS portal screens

Click2Dial

Corporate Intranet

My ISP

click2dial

Advertisement click through

Corporate Login

My ISP Loginclick2dial


>POTS Phone• Uses existing PSTN network• No added phones in home office

>SIP Softphone• Adds new phone to home environment • Simplifies direction of calls from co-workers• Calls from PSTN must go through a gateway

>Both POTS and SIP Softphone• Use POTS phone for incoming calls• SIP Softphone for outgoing calls & calls from

co-workers• No new network design required

Home Phone Options


Work at Home/Offsite Scenario

> Worker has decided to work at home or another location than primary

office

> Minimum configuration at new location:

• Computer, DSL, PSTN Phone and/or SIP Phone

> Worker uses PSS Client to sign on to PSS

• PSS validates user

• May use SCP for extra security

> From PSS screen, worker selects office LAN (VPN1)

> PSS sets up connection for worker on VPN1

• May optionally require further security validation

• Worker is now on company network

> PSS notifies SCP of worker logon to company network

> SCP updates VPN telephony database with worker presence


Work at Home Established

> Calls from network to worker redirected to home office• SCP VPN database contains new location• Uses existing POTS phone at home location• Worker interaction limited to logging in to company

network; phone redirection is transparent

> Optional features• Voice Mail overflow may be directed to new mailbox

– home mailbox, separate mailbox, or overflow elsewhere

• Worker hours may be logged via SCP (login, logout times)

• Calls from worker may be made via softphone on computer


Other Possibilities...Other Possibilities...


Additional Possible Services

> ANI-Based Screening

> Do Not Call/Disturb

> Find Me

> 700 PIC (Primary Interexchange Carrier)

> Wake Up Call

> Global Screening/Routing (country code, city code)

> Mass Calling

> Operator Services

> Conferencing on Demand

> Virtual University

> White/Yellow Pages with click-to-dial

www.alcatel.com

Documents

Alcatel 8690 Application Server August 2002. 8690 Application Server — 2 All rights reserved © 2002, Alcatel AGENDA SMS - Service Management System SCP