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Standards Certification Education & Training Publishing Conferences & Exhibits Alarm Management Tips, Tricks, Traps ISA Automation Week 2012

Alarm ManagementTips, Tricks, Traps

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Page 1: Alarm ManagementTips, Tricks, Traps

Standards

Certification

Education & Training

Publishing

Conferences & Exhibits

Alarm ManagementTips, Tricks, Traps

ISA Automation Week 2012

Page 2: Alarm ManagementTips, Tricks, Traps

Presentation Agenda

• Why Alarm Management?• Objective of Alarm Management• Alarm Management Philosophy• Dynamic Alarming and Rationalization• Exercises• Alarm Metrics• Potential Pitfalls• Q & A – as we go

Page 3: Alarm ManagementTips, Tricks, Traps

Why Alarm Management?

In the Old Days (pneumatic controls), alarms cost money and hence numbers were limited

With DCS systems, alarms can be configured with a few keystrokes, cheap and easy, hence many more alarms configured

Page 4: Alarm ManagementTips, Tricks, Traps

Why Alarm Management?

Each new advance in control systems technology results in increasing sophistication & complexity of systems, more points, more alarmable parameters, and many more alarms

Information overload, especially during upsets, is the natural result of excess alarm numbers

Page 5: Alarm ManagementTips, Tricks, Traps

Why Alarm Management?

In a number of industrial incidents, alarm floods were identified as a significant contributing cause to the incident…

As found by EEMUA in 1999 and CSB

The connection of alarm floods to incidents has been well known for over 12 years with very little progress made in industry

Page 6: Alarm ManagementTips, Tricks, Traps

Why have alarms failed?

The fundamental objective of alarms has been overwhelmed by the capabilities of the modern distributed control system design

• Easy, “cost free” alarms• Increased operator loads

Page 7: Alarm ManagementTips, Tricks, Traps

Why have alarms failed?

Acceptance of a single point, static alarm configuration for all possible operating modes

Logically inconsistent with the obvious fact that there is no single operating state in a process unit

Page 8: Alarm ManagementTips, Tricks, Traps

Objective of Alarm Management

The objective of alarm management is to reduce the number of alarms annunciated to the operator

Agree? Disagree?NO!

Page 9: Alarm ManagementTips, Tricks, Traps

Objective of Alarm Management

The objective of alarm management is to reduce the number of alarms annunciated to the operator

NO!

Although reduction in annunciated alarm count will almost always be a result of a well-conceived and executed AM project, this is

NOT the primary objective

Page 10: Alarm ManagementTips, Tricks, Traps

So, What is It About?

It’s about the QUALITY of the alarms

Page 11: Alarm ManagementTips, Tricks, Traps

Objective of Alarm Management

The objective of alarm management is to provide operators with a consistent and reliable action event notification interface that supports their efforts to safely and efficiently operate the process

Page 12: Alarm ManagementTips, Tricks, Traps

Objective of Alarm Management

The objective of alarm management is to provide operators with a consistent and reliable action event notification interface that supports their efforts to safely and efficiently operate the process

Page 13: Alarm ManagementTips, Tricks, Traps

What is a Quality Alarm?

Alarm?Alarm?• An annunciated abnormal process condition to which the operator can and must take corrective action in order to return the process to normal and safe operation

Page 14: Alarm ManagementTips, Tricks, Traps

What is a Quality Alarm?

Alarm?Alarm?

Every alarm should:• Be clear and relevant to

the operator• Indicate an abnormal

process condition that has consequences of inaction and defined response

• Be unique

Page 15: Alarm ManagementTips, Tricks, Traps

Normal and Abnormal

Normal - That which is both planned and expected• Startup/shutdown• Mode switching• Equipment swapping• Other planned operating procedures

Abnormal - That which is unplanned or unexpected• Emergency shutdown• Equipment failures• Upstream problems• Downstream problems• Other unplanned process transitions

Page 16: Alarm ManagementTips, Tricks, Traps

What is a Quality Alarm?

Alarm?Alarm?A quality alarm that is

relevant during plant operation at max rates may NOT be a quality alarm during other conditions

Page 17: Alarm ManagementTips, Tricks, Traps

How to Achieve Quality Alarms?

To Achieve Consistency• Review all alarms - Rationalization

• What is alarmed?• Alarm Priorities, Trip Points, Digital Alarm States

To Achieve Reliability• Add Dynamic Behavior

Page 18: Alarm ManagementTips, Tricks, Traps

Reliability | Dynamic Behavior

Plant operation is not static

Alarm configuration shouldn’t be either

Page 19: Alarm ManagementTips, Tricks, Traps

Reliability | Dynamic Behavior

Forgotten modes of operation

• Most alarm system configurations are optimized for a single process state. (Run)

• Critical modes of operation are compromised. (S/D and Startup)

• Alarm floods are generated on a change of state.

• Operator’s time is monopolized by useless alarms during the most critical operational situations.

With Dynamic Configuration, all modes of operation are handled.

• Dynamic alarming optimally configures alarms for each process operating state.

• Critical modes of operation are optimized.

• Changes of state are managed.

• Operator is only given the information he requires depending on the operational state.

Page 20: Alarm ManagementTips, Tricks, Traps

Reliability | Dynamic Behavior

Dynamic Alarm Management• Uses key process parameters to determine operating state

for a section of the plant (system)

• Alarm configuration is customized for the detected operating state

• Alarm floods minimized

Page 21: Alarm ManagementTips, Tricks, Traps

Reliability | Dynamic Behavior

Page 22: Alarm ManagementTips, Tricks, Traps

Reliability | Dynamic Behavior

Case transition management

• Case logic includes indeterminacy rules and deadbands to prevent chattering (rapid switches between cases)

• Should not have a large quantity of alarms activated simultaneously when entering run case – enable alarms intelligently

Page 23: Alarm ManagementTips, Tricks, Traps

TI213

LI010

AC013

PC022

Reliability | Dynamic Behavior

Without Dynamic Alarming • Each alarm is stand alone and does not have knowledge of

current plant status• Normal and abnormal conditions alarmed

LI010PVHI

AC013PVHI

TI213PVLO

PC022PVLO

Heater S/D

Page 24: Alarm ManagementTips, Tricks, Traps

Reliability | Dynamic Behavior

With Dynamic Alarming• Change of process state is managed• Only abnormal conditions alarmed

TI213

LI010

AC013

PC022

LI010PVHI

AC013PVHI

TI213PVLO

PC022PVLO

Heater S/D

Page 25: Alarm ManagementTips, Tricks, Traps

Reliability | Dynamic Behavior

Number of Total Alarms

Page 26: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

•Assemble Rationalization Team• Operations• Process Engineering• Controls Engineering• Facilitating Engineer

Page 27: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

•Develop Alarm Philosophy• Start with enterprise or site alarm management standard

• Alarm definition / criteria

• Design principles

• Rationalization procedures

• Metrics / performance monitoring

Page 28: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

•Develop Alarm Philosophy• Develop specific plan based on alarm type – critical variables,

SIS, digital types, etc.

• Finalize priority setting guideline

• Bad PV alarm guidelines

• MOC / continuing improvements

• Repeat and escalating alarms

Page 29: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Setting Priorities

• Usually based on • Available response time• Severity of the potential event

• Develop guidelines at start of the project

• EEMUA and ISA provide guidance

Page 30: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

• Collect required information• Dump control system database• Acquire recent S/D or abnormal event alarm journals and

process data• Current P&IDs and PFDs• Operating procedures / troubleshooting guides• Have process schematics & operator groups available

Page 31: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

•Break process units into systems• A system is a set of process alarms whose process state can

be determined by a set of common logic

• Systems too small - cause unnecessary overhead

• Systems too large - cause lack of flexibility, agility, and configurability

Page 32: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

• Determine the detectable operating states• Review process knowledge and operating procedures to

determine all modes of operation • Decide which process readings best indicate each

process state• Build a logic structure for each of the process states

Page 33: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

• Build management lists• Review every point included in a system• Which alarm (PV Hi/Lo, All, Bad PV, Dev Hi/Lo)• Determine alarm priority• When needed? (Which state, delay desired)• Document causes, consequences, actions for each alarm

Page 34: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Practical steps for implementation

• Causes, Consequences, Actions (CCA)

•For each alarmed parameter, document CCAs as an aid for the operator

•Make available from the operator station

• If no consequences, or no operator actions, an alarm is not needed

Page 35: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Master Alarms Database

• Rationalize alarm and control system settings

• Review trip points, priorities, deadbands

• Propose Revisions

• Capture causes, consequences, and actions

Page 36: Alarm ManagementTips, Tricks, Traps

Time for Group Exercises

Page 37: Alarm ManagementTips, Tricks, Traps
Page 38: Alarm ManagementTips, Tricks, Traps
Page 39: Alarm ManagementTips, Tricks, Traps

Consistency | Alarm Rationalization

Rationalization Methodologies

•Bad Actor Management- focus is to reduce rates not evaluate or enable legit alarms•Static Rationalization – centers on a single state of the process – the run state•Dynamic Rationalization – adds the question “when” into the discussion for each point. Considers all process states.

Page 40: Alarm ManagementTips, Tricks, Traps

Comparison of Methodologies

Point SummaryISA 18.2 Metrics

DynamicRationalization

Static Rationalization

Bad Actor Management

Number of Areas   2 2 2

Points   3641 3327 2552

3rd Qtr 2010 Avg Alarm Rate per 10 min.

1 0.67 0.83 2

4th Qtr 2010 Avg Alarm Rate per 10 min.

1 0.67 1 4.3

3rd Qtr 2010 Peak Alarm Rate per 10 min.

<=10 6.5 211 67

4th Qtr 2010 Peak Alarm Rate per 10 min.

<=10 7 117 159

Blocks in Yellow do not meet ISA 18.2 performance metricsBlocks in Yellow do not meet ISA 18.2 performance metrics

Page 41: Alarm ManagementTips, Tricks, Traps

Alarm Rationalization

• Study of 37 consoles / 90 months of data overall• Static Rationalization – “peak alarm rate is not closely

correlated with the degree of rationalization”

Zapata and Andow – HUG 2008 – Highlights from the ASM Consortium

Page 42: Alarm ManagementTips, Tricks, Traps

Alarm Performance Metrics

Typical measures of alarm performance

• Average alarm rate • Peak alarm rate • Time in flood (>10 /10 min)• Number of chattering alarms• Number of stale alarms• Annunciated priority distribution

Page 43: Alarm ManagementTips, Tricks, Traps

Alarm Performance Metrics

Best not go overboard with alarm metrics

Focus on providing a reliable and consistent interface for the operator

Effective alarm management is not a numbers game!

Page 44: Alarm ManagementTips, Tricks, Traps

Alarm Performance Metrics

What is the solution to pure numbers?

Zero configured alarms

Page 45: Alarm ManagementTips, Tricks, Traps

Alarm Performance Metrics

• Numbers can indicate a problem

• Numbers cannot indicate that there is not a problem

Metrics do not replace Alarm System Design

Page 46: Alarm ManagementTips, Tricks, Traps

Potential Pitfalls

• Over-reliance on metrics

• “Let’s just handle the bad actors”

• Just minimize configured alarms

• “Check the Box” mentality

Page 47: Alarm ManagementTips, Tricks, Traps

Potential Pitfalls

• Ignoring dynamic behavior

• Ignoring case transition management

• Inappropriate point descriptions

• Allowing Operator changes to alarms

Page 48: Alarm ManagementTips, Tricks, Traps

Summary

Effective AM will aid operators in safely and efficiently running the plant

Quality alarms

Detailed rationalization

Incorporate dynamics

AM is not a numbers game

Avoid the pitfalls

Page 49: Alarm ManagementTips, Tricks, Traps

Standards

Certification

Education & Training

Publishing

Conferences & Exhibits

Questions?