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[Submitted to IMLS 6.21.17] [REVISED 9.27.17] Alabama Public Library Service Library Services and Technology Act Five-Year Plan: FY2018-2022 (October 1, 2017-September 30, 2022) Submitted by Nancy C. Pack, Director Alabama Public Library Service

Alabama Public Library Service Library Services and ......Goal 1: Strengthen the capacity, staff expertise and board effectiveness of Alabama public libraries through training, continuing

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Page 1: Alabama Public Library Service Library Services and ......Goal 1: Strengthen the capacity, staff expertise and board effectiveness of Alabama public libraries through training, continuing

[SubmittedtoIMLS6.21.17][REVISED9.27.17]

AlabamaPublicLibraryService

LibraryServicesandTechnologyActFive-YearPlan:FY2018-2022

(October1,2017-September30,2022)

Submittedby

NancyC.Pack,DirectorAlabamaPublicLibraryService

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June2,2017

TableofContents

Introduction...........................................................................................................................1

MissionStatement.................................................................................................................2

NeedsAssessment..................................................................................................................2

OverviewofGoals..................................................................................................................3

GoalsandProjects..................................................................................................................4Goal1:Strengthenthecapacity,staffexpertise,andboardeffectivenessofpubliclibraries............4Goal2:Supportlibraryprograms,services,collections,andpartnerships........................................6Goal3:Provideinformationaccesstoallpopulations....................................................................10

ProjectTimelines...................................................................................................................12

CoordinationEfforts..............................................................................................................12

EvaluationPlan.....................................................................................................................12

StakeholderInvolvement......................................................................................................12

CommunicationsandPublicAvailability................................................................................13

Monitoring............................................................................................................................13

Assurances............................................................................................................................14

Appendix1:ProjectTimelines...............................................................................................1

Appendix2:StaffSurveyResults..........................................................................................11

Appendix3:UserSurveyResults...........................................................................................12

Appendix4:FocusGroupBreakdown...................................................................................14

Appendix5:AlabamaDemographics....................................................................................15

Appendix6:CoordinationEffortsCrosswalk.........................................................................18

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IntroductionTheLibraryServicesandTechnologyAct(LSTA)authorizesstateprogramgrantstostatelibraryadministrativeagencies.ThesefundsaredistributedbytheInstituteofMuseumandLibraryServices(IMLS)tostatesandterritoriesforthefollowingpurposes:LSTAPurposes:

1. Expandservicesforlearningandaccesstoinformationandeducationalresourcesinavarietyofformats,inalltypesoflibraries,forindividualsofallagesinordertosupportsuchindividuals’needsforeducation,lifelonglearning,workforcedevelopment,anddigitalliteracyskills;

2. Establishorenhanceelectronicandotherlinkagesandimprovecoordinationamongandbetweenlibrariesandentities,asdescribedin20U.S.C.§9134(b)(6),forthepurposeofimprovingthequalityofandaccesstolibraryandinformationservices;

3. (a)Providetrainingandprofessionaldevelopment,includingcontinuingeducation,toenhancetheskillsofthecurrentlibraryworkforceandleadership,andadvancethedeliveryoflibraryandinformationservices,and(b)enhanceeffortstorecruitfutureprofessionalstothefieldoflibraryandinformationservices;

4. Developpublicandprivatepartnershipswithotheragenciesandcommunity-basedorganizations;

5. Targetlibraryservicestoindividualsofdiversegeographic,cultural,andsocioeconomicbackgrounds,toindividualswithdisabilities,andtoindividualswithlimitedfunctionalliteracyorinformationskills;

6. Targetlibraryandinformationservicestopersonshavingdifficultyusingalibraryandtounderservedurbanandruralcommunities,includingchildren(frombirththroughage17)fromfamiliesbelowthepovertyline(asdefinedbytheOfficeofManagementandBudgetandrevisedannuallyinaccordancewith42U.S.C.§9902(2))applicabletothesizeoffamilyinvolved;

7. Developlibraryservicesthatprovideallusersaccesstoinformationthroughlocal,state,regional,nationalandinternationalcollaborationsandnetworks;and

8. Carryoutotheractivitiesconsistentwiththepurposessetforthin20U.S.C.§9121,asdescribedintheSLAA’splan.20U.S.C.§9141(a)(1-8).

ThisdocumentoutlinestheFY2018-2022PlanoftheAlabamaPublicLibraryService(APLS)tofulfillthepurposesoftheLSTAprogram.ItsummarizestheneedsofAlabamalibrariesandresidentsasidentifiedintherecentlycompletedevaluationoftheAPLSFive-YearPlanFY2013-2017,andsetsforthgoalsandprojectstoaddressthoseneeds.AlabamalibrarieseligibletoparticipateinLSTAprogramsinclude:

• AlabamaPublicLibraryService(APLS)• Publiclibrariesandsystems• Stateagenciesthatprovidelibraryservicestoinstitutionalizedpersons(i.e.Alabama

DepartmentofYouthServices(ALDYS);AlabamaInstitutefortheDeafandBlind(AIDB))• Academiclibraries(inpartnershipwithAPLSorapubliclibrary)• Schoollibraries(inpartnershipwithAPLSorapubliclibrary)• Speciallibraries(inpartnershipwithAPLSorapubliclibrary)

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TheLSTAAdvisoryCouncilprovidesleadershipforAlabama’sLSTAprogramandadvisestheDirectorofAPLSonLSTApolicies,processes,plans,annualprograms,andgrantevaluation.

MissionStatementThemissionoftheAlabamaPublicLibraryServiceistoprovidetheservicesandleadershipnecessarytomeettheeducational,informational,cultural,andeconomicneedsofAlabama’sresidentsofallagesbyprovidingleadership,guidance,andsupportforthedevelopmentoflocalpubliclibrariesfundingresourcesandprograms;andthroughserviceastheinformationresourcecenterforstategovernment,includingtheGovernor,thelegislature,electedandappointedofficials,andstateemployees.

NeedsAssessmentAPLShasbaseditsLSTAFive-YearPlanFY2018-2022onthefindingsandrecommendationsoftherecentlycompletedevaluationoftheLSTAFive-YearPlanFY2013-2017(https://www.imls.gov/grants/grants-state/state-profiles/alabama-0).TheevaluatorexaminedavailablePublicLibrarySurvey(PLS)data,additionaldatacollectedandcompiledbyAPLS,andrelevantU.S.CensusdatacharacterizingthedemographicsofAlabama’spopulation.Inaddition,theevaluatorconductedfouractivitiesbetweenSeptemberandNovember2016togatherinformationfromstakeholders:

1. DiscussionswithAPLSstaffabouttheinformation,programmingandtechnologyneedsofresidentsofAlabama,andtheroleofpubliclibraryservices,programs,informationresources,andtechnologyinthestate.

2. AsurveyofpubliclibrarystaffcoveringtheimpactofFY2013-2017programsandactivities,andstaffprioritiesfortheFY2018-2022Plan.Therewere389respondentstoasurveythatwasconductedonlineusingQuestionPro.(SeeAppendix2forasampleofresults.)

3. AsurveyoflibraryuserscoveringtheimpactofFY2013-2017programsandactivities,andprioritiesfortheFY2018-2022Plan.Therewere3,129respondentstoasurveywhichwasconductedonlineusingQuestionProandusingpapersurveyformsdistributedatlibraries.(SeeAppendix3forasampleofresults.)

4. AseriesofsevenfocusgroupmeetingsheldatlibrariesacrossAlabama.Participantsincludedpubliclibraryusers,communityleaders,electedandappointedofficials,andlibrarystaff.(SeeAppendix4forabreakdownofparticipants.)

ResultsofthesesourcesofstakeholderinputidentifiedanumberofkeyfactorsfortheAlabamaLSTAFive-YearPlanFY2018-2022.Atahighlevel,theseprioritiesare:

• Servicesandprogramsfordiversepopulations• Theimportanceofcollectionsinallformats• Theimportanceoftechnologytosupportinformationaccess• Overcomingbarrierstolibraryuseandlackofpublicawarenessaboutlibraries

• Libraryworkforcedevelopmenttoensureeffectivelibrariestoadvancethedeliveryoflibraryandinformationservices

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AdditionaldetailabouttheresultsoftheneedsassessmentandstakeholderinputisincludedwitheachgoalinthisPlan.DuringtheperiodofthePlan,APLSwillperiodicallyupdateitsknowledgeoflibraryserviceneedsusingseveralmethodologies,including:

• AnnualcollectionofneedsinformationfrompubliclibrarydirectorsduringascheduledquarterlyLibraryAdministratorMeeting.

• Ongoingcollectionofpubliclibrarystafffeedbackthoughlibraryconsultants’visitsandotherinteractionwithlibrarystaff,compiledintobiennialanalysis.

• Surveysand/orinterviewsannuallyofpubliclibrarystaffand/orusersforselectedprograms,asidentifiedinthisPlan.

• LibraryuserandcommunityleadertownhallmeetingsuponcompletionofthethirdyearofthePlan.

Moreinformationisincludedinthe“EvaluationPlan”sectionofthisdocument.

OverviewofGoalsTheAlabamaLSTAFive-YearPlanFY2018-2022consistsofthreegoalsidentifiedtoadvancetheeffectivenessoflibrariesandpositiveoutcomesfortheresidentsofthestate.EachgoaladdressesoneormoreoftheeightLSTApurposes.Thethreegoalsinpriorityorderare:

1. Strengthenthecapacity,staffexpertiseandboardeffectivenessofAlabamapubliclibrariesthroughtraining,continuingeducation,andotherlearningandnetworkingopportunitiesforlibrarystaffandtrustees.

• LSTAPurposes3aand3b,andenablesallLSTApurposes.

2. Supportlibraryprograms,services,collectionsandpartnershipsthatpromotelearningandliteracy;servechildren,youth,adultsandfamilies,includingunderservedpopulations;andenhanceeducation,civicengagement,culturalopportunitiesandeconomicvitalityofAlabamaanditsresidents.

• LSTAPurposes1,4,5,and6

3. Provideinformationaccesstoallpopulationsthroughtheprovisionofstatewideaccesstoelectronicresourcesandcooperativeservices,enablingtechnology,andincreasedpublicawarenessanduseoflibraries.

• LSTAPurposes1,2,and7Thesegoalswereprioritizedasfollows:ThethreegoalsinthePlanareinterrelated,allwiththeintentionofcreatingcapableandresourcedlibrariesfocusedonservingtheinformationneedsofresidentsofthestate.StrengtheningtheeffectivenessoflibrarystaffandboardsasoutlinedinGoal1isthefoundationalpriorityinexecutingthePlanandachievingtargetedresults.Knowledgeableandeffectivestaffare

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essentialforthesuccessfulexecutionofthisPlanandfortheprovisionofeffectivelibraryservices.Thisfoundationservesthesecondpriorityofeffectivelibraryprograms,servicesandcollections.Effectivelibraryprograms,services,andcollectionsarethesecondpriority.ThesearethetoolsenablingAPLSandthestate’spubliclibrarycommunitytoservethewiderangeofneedsacrossthediversecommunitiesinthestate.Goal2allowseachlibraryorgroupoflibrariestoidentifytheneedsintheirareaandtodesignprogramsinresponsetotheseneeds.TherangeofgrantprogramsspecifiedinGoal2showstheapproacheslibrarieshavetoshapetheirresponsetocommunityneeds.TheinfrastructureandstatewideactivitiesoutlinedinGoal3arethethirdpriorityofthisPlan.Theprojectsinthisgoalprovideawidereachandimpact,aswellaseconomiesofscalethatsupportthestatewidemissionofAPLSandthepurposesofIMLS.WhilethisPlanplacesstrongemphasisonempoweringandresourcingindividualandgroupsoflibrariesthroughthefirsttwogoals,thefinalgoalservestolinkindividuallibrariestogetherinawaythatincreasesthestrengthofalllibraries.UnderthePlan,APLSwillusefederalfundsforstatewideprogramssuchasInterlibraryLoan(ILL),onlinehomeworkhelp,onlinelearningtoolsforAlabamaworkers,libraryworkforcetraining,andasummerreadingprogramforpeopleofallages.Ofequalimportance,APLSwillawardgrantstopubliclibrariesandstateinstitutionsthatofferlibraryservicesequivalenttothoseofpubliclibrariessuchastheAlabamaDepartmentforYouthServices(ALDYS)andtheAlabamaInstitutefortheDeafandBlind(AIDB).Grantsmaybeusedforanumberoflibrary-relatedprojectsincludingcollectiondevelopment,technology,digitalliteracy,andeducationalprogramsforpeopleofallages.Inaddition,APLSwilluse4%ofthestate’sallotmenttosupportadministrationoftheprogram,includingcostsofconveningmeetingsoftheLSTAAdvisoryCouncil,periodicregionalmeetings,andsimilarconvenings;costsassociatedwithprogramadministrationsuchasprinting,postage,andsupplies;costsassociatedwiththetrainingtosupportimplementationofLSTA;APLSstafftravelcostsforvariousLSTAstatewide,regional,andnationalactivities;andengagementofanoutsideevaluatortoconducttheevaluationoftheLSTAprogramasrequiredbyIMLS.

GoalsandProjectsThetimelinesforallgoalsandprojectsareincludedasAppendix1ofthisPlan.Goal1:Strengthenthecapacity,staffexpertiseandboardeffectivenessofAlabamapubliclibrariesthroughtraining,continuingeducation,andotherlearningandnetworkingopportunitiesforlibrarystaffandtrusteesinordertoadvancethedeliveryoflibraryandinformationservices.

Needsaddressed:

• Over60%ofAlabamapubliclibrariesareledbyadirectorwithoutanMLS/MLISdegree;10%ofpubliclibrarydirectorpositionsturnovereveryyear.Thereisaneedforbasiclibraryeducationandforincreasingtheoverallnumberofdegreedlibrariansinthestate,whilebalancingtheneedsofthoserequiringmoreadvancedcontinuingeducationprograms.

• Over20%ofAlabamapubliclibrarieshaveasinglestaffmember;30%areopenfewerthan40hoursaweek;55%servepopulationsoflessthan10,000people.Thereisaneedfornetworkingamongisolatedstaffandforbuildingknowledgeabletrustees.

• Thehighestrankedresponseamongrespondentsfromallsizesoflibrariestothesurveyquestion,“WhatcanAPLSdotoassistAlabamalibraries?”wastomeettheneedformorecontinuingeducationacrossarangeoftopics.

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Project1:Ensurelibraryeffectivenessthroughknowledgeablestaffandtrustees,developedwithaprogramofcontinuingeducationandtraining.

• Initialtrainingfocusincludes:(a)libraryfunctions(libraryoperations,planning,publicrelations,policiesandpolicydevelopment,LSTAgrantdevelopmentandmanagement,E-rateapplication),and(b)trainingforlibraryprogramming(literacy,summerreadingprogram,servingunderservedpopulations,statewidelicensedresourcesandsystems,andthedevelopmentandmanagementofpartnerships).

• Developandimplementanannualtrainingcalendaronprioritytopicsforstaffandtrusteesusinglibrarystaffandtrusteeinput.Provideon-demandtrainingforindividualandgroupsoflibrariesasrequested.Threeannualregionaltrainingdayswillbeconductedacrossthestateeachyear.UtilizeAPLSstaff,outsideexperts,andexpertiseamongAlabamapubliclibrarians.

• Provideface-to-facetrainingandutilizewebinartechnologytoovercometravelandstaffingchallengesofparticipants.

Project2:Ensurelibraryeffectivenessthroughpubliclibrarystaffandtrusteenetworking,sharingofsuccessesandbestpractices,andAPLScommunicationsanddiscussions.

• DevelopandimplementanannualAPLSandpubliclibrarycommunicationplantoincludecommunicationsfromAPLSadministration,librarydevelopment,reference,informationtechnology,andtheRegionalLibraryfortheBlindandPhysicallyHandicapped(BPH),usingavarietyofmethodsincludingsocialmedia.

• Createopportunitiesforpubliclibrarystafftolearnfromeachotherthroughdiscussionforums,regionalmeetings,andsocialmedia.

• Deploylibraryconsultantsforaprogramoflibraryengagementtoprovideadvice,training,expertiseandsupporttolibrarystaffandboards.Tracklibraryinput,successfulmodels,andneedsinordertodeveloptraining,programming,andcommunications.

Project3:ProvidecompetitivegrantsforpubliclibrarystafftopursueMLS/MLISdegrees.Eachyearapproximatelyfivegrantswillbeawardedtonewandcurrentenrollees.AwardeeswillhavefiveyearstocompletetheirdegreesandwillcommittoworkinginaprofessionalpositioninAlabamapubliclibrariesforaminimumof24monthswithinthefirstthreeyearsaftergraduation.OutcomesforGoal1:Goal1IntendedOutcome:Librarystaffandboardswillhavetheknowledgeandexpertise,andaccesstoadditionalknowledgeandexpertise,neededtoprovideeffectivelibraryprogramming,services,andleadershiptoservetheircommunities’needs.Indicators DataSources TargetsforChangePercentoflibrarystaffmemberswhohaveparticipatedinlearningopportunitieswhoindicatethattheyhavetheknowledgeneededforeffectivelibraries,andpercentoflibraryadministratorswhoindicatethatcommunications,sharing

Annualsurveyoflibrarystaffincludingratingofknowledgelevel,ratingofimpactoflearningopportunitiesandcommunications,andsolicitinginputforfuturecontinuingeducationandcommunicationsprograms.Trainingevaluationscompletedbyboardmembers

AbaselinesurveywillbeconductedinFY2018togaugecurrentlearninglevelsandimpactofgrowthinexpertiseandknowledge.Subsequentannualsurveyswillgaugeprogresstowardsthegoals.UponcompletionofthePlan75%oflibrarystaffmembers

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Indicators DataSources TargetsforChangeandnetworkinghascontributedtoeffectivenessoflibraries.

atcompletionoftrainingsessions.

withthreeormoreyearsofexperiencewillreportreasonablelevelsofknowledgeandexpertise.75%oflibrarystaffwithlessthanthreeyearsofexperiencewillreportincreasinglevelsofknowledgeandexpertise.50%ofboardmemberswillreportincreasedknowledgeandimpact.

NumberofgrantsawardedforMLS/MLISeducation,andthenumberofgraduatesservinginAlabamapubliclibraries.

Grantapplicationsandtrackingofawardeesandgraduates.

Aminimumoffivegrantswillbeawardedeachyear,dependentuponapplicantlevels.RecipientswillcompleteMLS/MLISdegreeswithinfiveyears.100%ofgraduateswillbeemployedinanAlabamapubliclibraryfor24monthsofthethreeyearsfollowinggraduation.

LSTAFundswillbeusedfor:

• Technologyfortrainingdelivery,expertfaculty,andtravelfundsfortrainingprograms.• Communicationsstaffperson.• Librarydevelopmentstaff,learningopportunitiesforstaffthroughtrainingandconferences,and

travelfundsforthelibraryengagementprogram.• GrantfundsforMLS/MLISdegreeawards.

Goal2:Supportlibraryprograms,services,collectionsandpartnershipsthatpromotelearningandliteracy;servechildren,youth,adultsandfamilies,includingunderservedpopulations;andenhanceeducation,civicengagement,culturalopportunitiesandeconomicvitalityofAlabamaanditsresidents.

Needsaddressed:

• Alabamademographicssupporttheneedforinformationaccess,programmingandservicesforavarietyofconstituencies.(Appendix5includessummarytablesofAlabamademographics.Notethatthepercentageoffamiliesandindividualsinallagegroupslivinginpovertyexceednationalaverages.Thepercentageofveteransandindividualswithdisabilitiesexceedthenationalaverages.Educationattainmentislowerthannationalaveragesforbothhighschoolandcollegedegrees.)

• Multiplestudiesdocumentthepositiveimpactofsummerreadingprogramsonstudents’retentionofreadingskillsduringthesummervacation.

• Stakeholderinputgatheredduringfocusgroupsidentifiedthefollowinginthetop10mostimpactfulLSTA-supportedservices:

o +50%ofrespondents:bookcollectionsandsummerreading.

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o 33-49%ofrespondents:Science,Technology,Engineering,andMathematics(STEM)programmingforeducation,andcommunityprograms.

o 20-32%ofrespondents:career/employment/collegechoicesupport,outreachtohospitalsandotherinstitutions,readingimprovement,andsupportforeducationincludinghomeschooling.

o Othertopicsidentifiedinfocusgroupsinclude:healthandwellnessresources,communityactivities,non-traditionallibrarycollections,veterans’services,servicesforrefugeesandimmigrants,servicesfortheaged,ESLandGEDprograms,andmulticulturalandmultilingualprogramming.

• ThefocusgroupsincludeddiscussionsofthereasonsmanyAlabamaresidentsdonotusepubliclibraries.Reasonscitedincludetheneedforincreasedprogrammingforsomeunderservedcommunities(immigrantsandmigrants,bilingualservices,veterans),theneedforrelevantcollectionsandresources,andoutreachtothosehavingdifficultiesusinglibraries.

• Stakeholderinputgatheredthroughasurveyoflibrarystaffidentifiedthefollowingas“whatAPLScandotoassistAlabamalibraries”:supportlocalprogrammingforchildren,youth,disabled,poorandunderprivileged;supportforprogrammingaddressingliteracy,diversity,children,andyouth;andassistancebuildinglocalpartnerships.

Inresponse,APLSplansanLSTA-supportedrangeofprogramsfocusedonenablingAlabamapubliclibrariestoprovideinformationaccess,programming,andservices.Project1:APLSwillsupportanannualSummerReadingProgram(SRP)forchildren,youthandadults,andwillprovideotherliteracyprogramming.

• APLSwillpartnerwiththeCollaborativeSummerLibraryProgram(CSLP)andin-stateorganizationssuchastheAlabamaBicentennialCommissiontoprovidetheannualthemeandmaterials,akickoffworkshopforlibrarystaff,andnetworkingandcommunicationsamonglibrarystaff.

• APLSwillworkwithpubliclibrariestoengagechildren,youthandadults:increasingthenumberoflibrariesofferingprogramsforeachagegroup,thenumberofparticipantswithineachagegroup,andtheaveragenumberofbooksread.

Project2:APLSwillprovidesevengrantprogramstolibrariesfor:

• Programsandservicesforchildren,youth,adults(includingseniors),andfamilies.Examplesofeligibleprogramsincludeliteracyprograms,STEM,supportforjobseekers,seniors’healthandwellness,andprogramsforveterans.

• Servicevehiclestoincreaseaccesstoinformationinruralareas.

• Servicesforthedisabled.ExamplesofeligibleprogramsincludeJobAccesswithSpeech(JAWS)screenreader,RefreshableBraillesoftware,andaccessiblecomputertechnology.

• Servicesforthosehavingdifficultyusinglibraries.Examplesofeligibleprogramsincludedepositcollectionsatseniorcentersanddetentioncenters,senioroutreachprograms,programsatdaycarecentersandsimilarorganizations.

• Programswhichpromoteawarenessofandconnectiontocommunityservices,strengthenciviclife,respondtocommunityneeds,andpromoteculturalexpression.Examplesofeligibleprogramsinclude:smallbusinessresourcecenters,jobcenters,andoralhistoryprograms.

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• Collectionsandaccessgrantstoindividuallibrariesforpurchaseofcollectionsinavarietyofformats,relatedprogramming,andtechnology.

• Digitizationofhistorical,culturalandsocialmaterialsinordertosupportcommunities,students,culturalgroups,historians,genealogists,andtheinformationneedsofothergroups.

Thesegrantswillbecarriedoutwiththefollowingproceduresandactivities:

• Withinthesevendefinedgrantprograms,APLSwillworkwithlibrariestopursuepartnershipswithcommunityorganizations,localgovernmentsandschools,andlocalbusinessestoextendtheirreachandenhancetheircapacity.APLSwillprovideadviceandtrainingondevelopingandmaintainingsuccessfulpartnerships.

• APLSwillencouragepartnershipsamonglibrariesandwillseekcollaborativegrantapplicationsinthesevenprogramareas.Librarieswillbeencouragedtocollaborateandapplyforgrantstogether.

• APLSwillencourageinnovationingrantfundedprogramsandwillseekapplicationswhichincludenewmodels,approaches,oractivities.APLSwillsupportthisthroughthesharingofinnovationsandtrendswithinthelibrarycommunity.

• APLSwilldevelopguidelinesandapplicationprocesses,provideLSTAapplicationandgrantmanagementclassestolibrarystaff,andengagetheLSTAAdvisoryCouncilforprioritiesandapplicationreview.Itwillalsodevelopanevaluationtooltobeusedbyeachawardeetonotespecificoutcomes.Librariesreceivinggrantswillreceivedirectiononmonitoringandreportingtheiractivitiesandoutcomes.

Project3:SupporttheinformationneedsofblindandphysicallyhandicappedresidentsofAlabamathroughtheRegionalLibraryfortheBlindandPhysicallyHandicapped(BPH).

• ImproveawarenessoftheBPHBrailleandTalkingBookProgram.• Providewelcomingandmeaningfulexperiencestoallwhoenterthefacility.

• Examineinternalorganizationalpracticesandproceduresinordertoimproveservicestopatrons.

• Provideservicesandresourcestomeettheinformationalandrecreationalneedsofallpatrons.• Providestatewideadvocacystrategiesforservicestothehandicappedandvisuallyimpaired.

• Monitortechnologiesofbenefittopatronsandstaff.

Project4:SupporttheinformationneedsofemployeesoftheStateofAlabama.

• Provideinformationresources,referenceservice,informationliteracytraining,libraryorientation,additionaloutreachprogramsandtechnologyaccesstostateemployees.

• Developandimplementacommunicationsandoutreachplan,electronicandprintmaterials,andclassestoservethisconstituency.

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OutcomesforGoal2:

IntendedOutcomes Indicators DataSources TargetsforChangeGrowthinlibrariesofferingsummerreadingprogramsforchildren,youth,andadults;increasesinnumberofparticipantsandaveragenumberofbooksread;Positiveimpactofparticipants.

Numberofsummerreadingprogramsforeachagegroup,numberofparticipants,andnumberofbooksread.Satisfactionratesandimpactsreportedbyparticipants.

Summerreadingprogramdatareportedbylibraries;participantsatisfactioncollectedinsamplesurveyorinterviewsbyselectedpubliclibraries.

BaseduponFY2017baselinedata:a)thenumberofprogramsprovidedforchildren,teens,andadultswillincrease2%annually,b)numberofparticipantsineachagegroupwillincrease2%annually,c)75%ofthosesurveyedwillreportthattheyaresatisfiedorextremelysatisfiedwiththeprogramorprogramimpact,d)thenumberofbooksreadwillincrease3%annually

Increaseduse/participationinlibraryprograms,resources,andservices;Collectionofimpactdataandstories.

Usage/participationlevelsofgrantfundedcollections,programs,andservices;Satisfactionratesandimpactsreportedbyparticipants.

Usage,participation,andimpactinformationforgrantfundedinitiativesascollectedinthegrantapplicationandStateProgramReport(SPR)processes.

BaseduponFY2017baselinedata:a)thenumberofgrantapplicationssubmittedbylibrarieswillincreaseby2%annually.b)thenumberoflibrariessubmittinggrantapplicationswillincreaseby2%annually.c)75%ofgranteeswillreportthattheirpatronsare“satisfied”or“extremelysatisfied”withtheprojects’impacts.d)Attheendoftheplan,thenumberof librariesreportinganincreaseinpatronregistrationswillhaveincreasedannuallyatarateof2%.

Increasedawareness,use,andoperationaleffectivenessofBPH.

Usage/participationandsatisfactionlevels.

Usage/participationlevelscollectedatpointofservice,annualusersatisfactionsurvey.

AnnualstatisticsforFY2017usedtoestablishbaselineforpatrongrowth(15%peryear);growthindownloadsbypatrons(20%peryear);staffdownloadsforpatrons(20%peryear);andtelephoneandemailrequests(15%peryear).

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IntendedOutcomes Indicators DataSources TargetsforChangeEffectiveAPLSservicetostateemployeesforreference,consulting,andtrainingbystateemployees,andgrowthinsatisfactionbyusers.

Stateemployeeusageandsatisfaction.

Stateemployeeusagedatacollectedatservicepointsattimeofservice,annualsatisfactionsurveyofusers.

AbaselinesurveywillbeconductedinFY2018togaugeusageandsatisfactionlevelsinordertosettargetsforchangeforsubsequentyears.

LSTAFundswillbeusedfor:

• SummerReadingProgrammaterials.• Grantawardstolibrariesandgroupsoflibraries.• BPHmaterials,services,andtechnology.• Materials,technologyanddatabasesforstateemployees.

Goal3:Provideinformationaccesstoallpopulationsthroughtheprovisionofstatewideaccesstoelectronicresourcesandcooperativeservices,enablingtechnology,andincreasedpublicawarenessanduseoflibrariesforinformationaccess,knowledge,ideasandculturalheritage.

Needsaddressed:

• StakeholderinputgatheredduringfocusgroupsindicatedtheimportanceoftheavailabilityofcomputersandInternetaccessforfulfillmentofinformationneeds.Participantsconsistentlyrankedtheseinthetopfiveservicesintermsofimpact.Inmanycommunities,publiclibrarycomputersandInternetconnectionsfillacriticalgapinaccesstoinformationforresidents.

• Thefocusgroupsincludeddiscussionsofthereasonsmanydonotusepubliclibraries.Reasonscitedincludemisconceptionsorlackofawarenessoflibraryservicesandprograms,challengesinreachingspecificcommunities,andinadequatetechnologyenvironments.

Project1:Alabamaresidentswillhaveaccesstostatewideservicestobuildastrongfoundationforlearning,literacy,businessandworkforcedevelopment,andlifelonglearning.APLSwilllicensethefollowingforallstateresidents:

• Electronicresourcesforthesepurposes:homeworksupport,careerandjobseekertoolsandresources,GEDprograms,ESLprograms,onlinecontinuingeducationservices,genealogicalresources,autorepairmanuals,andotherconsumerdatabases.

• ElectroniclinkagesbetweenAlabamalibrariesandwithlibrariesnationallyandinternationallyforinformationresourcesinavarietyofformats.ServicesincludebutarenotlimitedtoILLandaunioncatalog.

Project2:Alabamalibrarieswillhavethetechnologyandequipmentnecessarytoprovideuserswithefficientaccesstoinformationavailablefromlibrariesandthroughtheinternet.

• APLSwillprovideInformationTechnology(IT)helpdeskserviceandtechnologyconsultingforallAlabamapubliclibraries.

• APLSwillprovideE-ratetraining.• APLSwillprovidebasicwebsiteservicesandADAcompliancereviewforpubliclibraries.

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• APLSwillprovideagrantprogramtostrengthenpubliclibrarytechnologyandinfrastructure.ExamplesofeligibleprogramsincludecomputersandroutersforInternetaccess,technologyforcareerandsmallbusinessresources,e-readersforseniorsandyouthinordertoexpandinformationaccess.

Project3:Increaseawarenessandutilizationofpubliclibraries,theirresources,andtechnologythroughastatewidemarketingprogramandpublicrelationsassistanceforpubliclibraries.

• Developandimplementabiennialstatewidemarketingplantoincreaselibraryawarenessandusage,includingusageofstatewideresources.

• Developandmakeavailablepromotionalmaterialstolibrariesinavarietyofformats,includingprintandelectronic.

• Providepublicrelationsservices,consulting,andtrainingtopubliclibraries.

OutcomesforGoal3:

Goal3Outcome:ResidentsofAlabamawillhaveaccesstoinformationavailablestatewide,andutilizationoftheseresourceswillincreaseastheyserveresidents’needs.Indicators DataSources TargetsforChangeUsersatisfactionandusageofstatewideresourcesandmaterialswillincrease.

Usageandsatisfactiondataaboutstatewideresourcesandlinkageswillbecollectedandreportedannuallybyallvendors,startingwithbaselinedatainFY2018.

3%growthofusestatewideresourcesandlinkageseachyear;annualgrowthinsatisfactionof8%overbaseline.80%oflibrarieswillcontributetotheUnionCatalogbythecloseofthePlanperiod.

Broadbandaccess,E-rateapplications,andrelatedtechnology

Biennialsurveyoflibrarybandwidthandhardware,e-rateapplicationtracking.

Fivelibrarieswillmigratefrom10mbto40mbeachyearoftheplanandwillhavecompatiblehardware.

Awarenessoflibrariesamongcommunityleaders,educators,andthepublicwillincrease.

Asampleofpubliclibrarydirectorswillconductcommunityleader,educator,andpublicinterviewsandreportannuallyonawarenessoflibraryservices,programs,andresources.

BaselinedatawillbecollectedinFY2019.Growthofawarenessoflibraryservices,programsandresources,with5%annualgrowthoverbaseline.

LSTAfundswillbeusedfor:

• Technologygrantstolibraries.• ITstaffingandsupporttraveltolibraries.• Publicrelationsmaterials,publicserviceannouncements,andothercommunicationstoolsfor

promotionofLSTA-specificprojects.Generalpromotionoftheagencyisstate-funded.

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ProjectTimelinesSeeAppendix1forprojecttimelines.

CoordinationEffortsSeeAppendix6foracrosswalkthatmapseachAPLSLSTAFive-YearPlangoalandprojecttoMeasuringSuccessfocalareas.

EvaluationPlanAPLSwilluseavarietyofmethodologiestoevaluatethesuccessoftheprojectsinmeetingthegoalsoftheLSTAFive-YearPlanFY2018-2022.TheseincludeongoingevaluationthroughouttheperiodofthePlan:

• Surveys(paperandweb-based)and/orinterviewsuponcompletionofprojects:summerreadingandgrantfundedprojects.

• Surveys(paperandweb-based)and/ordiscussionsatlibraryadministratormeetingsannuallytodetermineoutcomesandeffectivenessofprojectsrelatedtotraining,librarydevelopmentandITconsultingandsupport,andcommunications.

• Projectreportsfromgranteesuponprogramcompletion,toincludeoutcomesbasedonexpectationssetinapplications.StateProgramReports(SPR)willbecompletedandsubmittedtoIMLSeachyear.

• Townhallmeetingshalf-waythroughtheperiodofthePlantoassessprogresstowardsgoalsandoutcomes,andtomakemidcourseadjustments.Participantsinthesemeetingswillincludelibraryusers,communityleaders,electedandappointedofficials,andlibrarystaff.

• CollectionandanalysisofPLSdataandotherdataidentifiedbyAPLSstaff.Inaddition,APLSwillengageanoutsideevaluatortoconductanassessmentofthecompletedPlanasrequiredbyIMLS.IncludedinthisevaluationwillbeanexaminationofdataandevaluationsconductedthroughouttheperiodofthePlan,stakeholderinputactivitiestobedeterminedbytheevaluator,anddiscussionswithAPLSstaffandleadership,theLSTAAdvisoryCouncil,andkeypartners.

StakeholderInvolvementStakeholderinvolvementwillbecriticalthroughouttheimplementationofthePlan:

• TheLSTAAdvisoryCouncilprovidesleadershipfortheLSTAprograminAlabama.TheCouncilisrepresentativeofthestateandincludeslibraryusersandmembersfromvarioustypesoflibrariesandallgeographicareasofAlabama.TheCounciladvisestheDirectorofAPLSonfundingpriorities,annualgrantprograms,andpolicies.

• Publiclibrarydirectorsareakeysourceofstakeholderinput,representingboththeirinstitutionsandusersservedbytheirinstitutions.ThequarterlyadministratormeetingsprovideopportunitiesforparticipantsandAPLSstafftoengageonmattersrelatedtoLSTA.

• TheBPHConsumerAdvisoryCommitteeprovidesadvicetotheBPHrelatedtoservices,outreach,andotheraspectsofBPH.

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• APLSisestablishingcommitteesandworkinggroupsofstakeholderstoworkmorecloselywithAPLSonselectedLSTAinitiatives.Initialfocusisonworkinggroupsrelatedtochildrenandyouthservices,programmingdevelopment,andmarketing/publicrelations.

• TheAPLSExecutiveBoardmeetseverytwomonthsandprovidesvaluablestakeholderinput.TheboardiscomposedofMembersfromeachCongressionalDistrictandisappointedbytheGovernor.ItbringsstrategicandpolicyinsightstothedevelopmentandimplementationoftheLSTAprogram.

• Libraryusers,communityleaders,andelectedandappointedofficialswillbeinvolvedthroughpartnershipsundertakenbygranteepubliclibrariesandthroughtownhallmeetingstobeconductedhalfwaythroughtheperiodofthePlan.

CommunicationsandPublicAvailabilityTheAlabamaLSTAFive-YearPlanFY2018-2022willbewidelyavailabletostakeholders.ItwillbepostedtotheAPLSwebsiteafteritisapprovedbyIMLS.AnnouncementsofitsavailabilitywillbesenttopubliclibrarystaffatalllevelsthroughAPLSlistservs,andlibrarydirectorswillbeaskedtonotifytheirboardsoftrusteesofitsavailability.Itwillalsobesharedwithpartnerorganizationsandwithpotentialpartnerstoinformthemofcollaborativeopportunities.APLSwilldevelopanddistributeanannualLSTAstatusreportofresults,products,processesandbenefitswhichwillbedistributedasdescribedabove.

MonitoringMonitoringwillcomplywithfederallaw.

• IfAPLSmakesasubstantiverevisiontoitsStatePlan,theagencywillsubmittotheIMLSDirectoranamendmenttotheStatePlancontainingsuchrevisionnotlaterthanApril1ofthefiscalyearprecedingthefiscalyearforwhichtheamendmentwillbeeffective.

• TheStatePlanprovidesassurancestotheIMLSDirectorthatAPLSwillmakesuchreports,insuchformandcontainingsuchinformation,astheDirectormayrequire.

• APLSwillindependentlyevaluateandreporttotheIMLSDirectorregardingtheactivitiesassistedwithLSTAfundspriortotheendoftheFive-YearPlan.

MonitoringProceduresforGrantstoLibrariesLibrariesreceivinggrantswillberequiredtosubmitstatusreportsdescribingtheprogressoftheproject.ThepurposeistoensureAPLSstaffthatprojectgoals,evaluationcriteria,targetsandthetimelineresultinthedesiredoutcomes.

• WhensubmittingpaymentrequestslibrariesmayonlyrequestfundswhichcanbeexpendedwithinthreebusinessdaysafterreceiptofacheckfromAPLS,incompliancewiththeFederalCashManagementAct.

• Withlimitedstaff,sitevisitstoallprojectsmaynotbefeasible,buttherewillberandomsitevisits.Also,monitoringwillbedoneconcurrentlywithAPLSstaffvisitstolibrariesforotherreasons.Further,phoneinterviewswillbeconductedwithprojectadministrators.

• Afinalevaluationreportwillhavethefollowingparts:1)adescriptionoftheextenttowhichobjectiveswereachieved,2)adescriptionofspecificbenefitsoroutcomes,3)relevantstatistical

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data,4)alistofequipmentacquiredandthecostofeachitem,and5)afinancialreportshowingactualcumulativedisbursementsofLSTAfundsandrequiredlocalmatchingfunds.

MonitoringProceduresforAPLSStatewideProjects• Financialmonitoringofeachstatewideprojectwillbecontinuousasfinancialdataisentered.

• Datawillbekeptonallprojects.Thisdatawillincludelibrarymaterialsacquired,programattendance,programevaluationsfromattendees,programstatisticaldata,sitevisitdataandresource-sharingdata.

• Thepurposeoftheabovemonitoringistoensurethatprojectgoals,evaluationcriteria,targetsandthetimelineresultinthedesiredoutcomes.

AssurancesAPLSwillproviderequiredassurancestoIMLSinsupportofthisPlan.

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Appendix1 1

Appendix1

ProjectTimelines

FY2018

October2017

November2017

December2017

January2018

February2018

March2018

April2018

May2018

June2018

July2018

August2018

September2018

GoalsandProjects

Goal1:LibraryCapacity,Staff,andBoardEffectiveness

Project1:TrainingandContinuingEducation x x x

x x

Project2:InformationandNetworking x x x x x x x x x x x x

Project3:MLS/MLISGrants x x x x x

Goal2:LibraryPrograms,Services,andCollections

Project1:SummerReadingProgram x x x x x x x x x x x x

Project2:GrantsforPrograms,Services,Collections,andPartnerships

x x x x x x x x x x x a. Children,youth,

adultsandfamilies x x x x x x x x x x x b. Servicevehicles x x x x x x x x x x x

c. Servicesforthedisabled x x x x x x x x x x x

d. Difficultyusinglibraries x x x x x x x x x x x

e. Communityawarenessandconnection

x x x x x x x x x x x

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Appendix1 2

FY2018

October2017

November2017

December2017

January2018

February2018

March2018

April2018

May2018

June2018

July2018

August2018

September2018

GoalsandProjects

f. Collectionsinlibraries x x x x x x x x x x x g. Digitizationof

collections x x x x x x x x x x x

Project3:BPHServices x x x x x x x x x x x x

Project4:InformationforStateEmployees x x x x x x x x x x x x

Goal3:InformationAccess Project1:StatewideElectronicResourcesandLinkages x x x x x x x x x x x xProject2:TechnologyEquipmentandSupport x x x x x x x x x x x xProject3:MarketingandPublicRelations x x x x x x x x x x x x

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Appendix1 3

FY2019

October2018

November2018

December2018

January2019

February2019

March2019

April2019

May2019

June2019

July2019

August2019

September2019

GoalsandProjects

Goal1:LibraryCapacity,Staff,andBoardEffectiveness

Project1:TrainingandContinuingEducation x x x

x x

Project2:InformationandNetworking x x x x x x x x x x x x

Project3:MLS/MLISGrants x x x x x

Goal2:LibraryPrograms,Services,andCollections

Project1:SummerReadingProgram x x x x x x x x x x x x

Project2:GrantsforPrograms,Services,Collections,andPartnerships

x x x x x x x x x x x a. Children,youth,

adultsandfamilies x x x x x x x x x x x b. Servicevehicles x x x x x x x x x x x

c. Servicesforthedisabled x x x x x x x x x x x

d. Difficultyusinglibraries x x x x x x x x x x x

e. Communityawarenessandconnection

x x x x x x x x x x x f. Collectionsinlibraries x x x x x x x x x x x

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Appendix1 4

FY2019

October2018

November2018

December2018

January2019

February2019

March2019

April2019

May2019

June2019

July2019

August2019

September2019

GoalsandProjects

g. Digitizationofcollections x x x x x x x x x x x

Project3:BPHServices x x x x x x x x x x x x

Project4:InformationforStateEmployees x x x x x x x x x x x x

Goal3:InformationAccess Project1:StatewideElectronicResourcesandLinkages

x x x x x x x x x x x xProject2:TechnologyEquipmentandSupport x x x x x x x x x x x xProject3:MarketingandPublicRelations x x x x x x x x x x x x

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Appendix1 5

FY2020

October2019

November2019

December2019

January2020

February2020

March2020

April2020

May2020

June2020

July2020

August2020

September2020

GoalsandProjects

Goal1:LibraryCapacity,Staff,andBoardEffectiveness

Project1:TrainingandContinuingEducation x x x

x x

Project2:InformationandNetworking x x x x x x x x x x x x

Project3:MLS/MLISGrants x x x x x

Goal2:LibraryPrograms,Services,andCollections

Project1:SummerReadingProgram x x x x x x x x x x x x

Project2:GrantsforPrograms,Services,Collections,andPartnerships

x x x x x x x x x x x a. Children,youth,

adultsandfamilies x x x x x x x x x x x b. Servicevehicles x x x x x x x x x x x

c. Servicesforthedisabled x x x x x x x x x x x

d. Difficultyusinglibraries x x x x x x x x x x x

e. Communityawarenessandconnection

x x x x x x x x x x x f. Collectionsinlibraries x x x x x x x x x x x

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Appendix1 6

FY2020

October2019

November2019

December2019

January2020

February2020

March2020

April2020

May2020

June2020

July2020

August2020

September2020

GoalsandProjects

g. Digitizationofcollections x x x x x x x x x x x

Project3:BPHServices x x x x x x x x x x x x

Project4:InformationforStateEmployees x x x x x x x x x x x x

Goal3:InformationAccess Project1:StatewideElectronicResourcesandLinkages

x x x x x x x x x x x xProject2:TechnologyEquipmentandSupport x x x x x x x x x x x xProject3:MarketingandPublicRelations x x x x x x x x x x x x

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Appendix1 7

FY2021

October2020

November2020

December2020

January2021

February2021

March2021

April2021

May2021

June2021

July2021

August2021

September2021

GoalsandProjects

Goal1:LibraryCapacity,Staff,andBoardEffectiveness

Project1:TrainingandContinuingEducation x x x

x x

Project2:InformationandNetworking x x x x x x x x x x x x

Project3:MLS/MLISGrants x x x x x

Goal2:LibraryPrograms,Services,andCollections

Project1:SummerReadingProgram x x x x x x x x x x x x

Project2:GrantsforPrograms,Services,Collections,andPartnerships

x x x x x x x x x x x a. Children,youth,

adultsandfamilies x x x x x x x x x x x b. Servicevehicles x x x x x x x x x x x

c. Servicesforthedisabled x x x x x x x x x x x

d. Difficultyusinglibraries x x x x x x x x x x x

e. Communityawarenessandconnection

x x x x x x x x x x x f. Collectionsinlibraries x x x x x x x x x x x

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Appendix1 8

FY2021

October2020

November2020

December2020

January2021

February2021

March2021

April2021

May2021

June2021

July2021

August2021

September2021

GoalsandProjects

g. Digitizationofcollections x x x x x x x x x x x

Project3:BPHServices x x x x x x x x x x x x

Project4:InformationforStateEmployees x x x x x x x x x x x x

Goal3:InformationAccess Project1:StatewideElectronicResourcesandLinkages

x x x x x x x x x x x xProject2:TechnologyEquipmentandSupport x x x x x x x x x x x xProject3:MarketingandPublicRelations x x x x x x x x x x x x

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Appendix1 9

FY2022

October2021

November2021

December2021

January2022

February2022

March2022

April2022

May2022

June2022

July2022

August2022

September2022

GoalsandProjects

Goal1:LibraryCapacity,Staff,andBoardEffectiveness

Project1:TrainingandContinuingEducation x x x

x x

Project2:InformationandNetworking x x x x x x x x x x x x

Project3:MLS/MLISGrants x x x x x

Goal2:LibraryPrograms,Services,andCollections

Project1:SummerReadingProgram x x x x x x x x x x x x

Project2:GrantsforPrograms,Services,Collections,andPartnerships

x x x x x x x x x x x a. Children,youth,

adultsandfamilies x x x x x x x x x x x b. Servicevehicles x x x x x x x x x x x

c. Servicesforthedisabled x x x x x x x x x x x

d. Difficultyusinglibraries x x x x x x x x x x x

e. Communityawarenessandconnection

x x x x x x x x x x x f. Collectionsinlibraries x x x x x x x x x x x

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FY2022

October2021

November2021

December2021

January2022

February2022

March2022

April2022

May2022

June2022

July2022

August2022

September2022

GoalsandProjects

g. Digitizationofcollections x x x x x x x x x x x

Project3:BPHServices x x x x x x x x x x x x

Project4:InformationforStateEmployees x x x x x x x x x x x x

Goal3:InformationAccess Project1:StatewideElectronicResourcesandLinkages

x x x x x x x x x x x xProject2:TechnologyEquipmentandSupport x x x x x x x x x x x xProject3:MarketingandPublicRelations x x x x x x x x x x x x

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Appendix2

StaffSurveyResults

“TheInstituteofMuseumandLibraryServiceshassetthesegoalsforuseofLSTAfundsfor2018-2022.Whichofthese7nationalgoalsshouldAlabamaplaceasthehighesttwoprioritiesforpubliclibrariesforthenextfiveyears?Selecttwo.”

IMLSGoal#oftimes

selected

%ofselections

Expandservicesforlearningandaccesstoinformationandeducationalresources…forindividualsofallagesinordertosupporteducation,life-longlearning,workforcedevelopmentanddigitalliteracyskills

223 27.9%

Establishorenhanceelectronicaccessorotherlinkagesandimprovedcoordinationamongandbetweenlibrariesforthepurposeofimprovingthequalityofandaccesstolibraryandinformationservices

97 12.1%

Providetrainingandprofessionaldevelopment,includingcontinuingeducation,toenhancetheskillsofthecurrentlibraryworkforceandleadership,andadvancethedeliveryoflibraryandinformationservices;andenhanceeffortstorecruitfutureprofessionalstothefieldoflibraryandinformationscience

126 15.8%

Developpublicandprivatepartnershipswithotheragenciesandcommunity-basedorganizations 49 6.1%

Targetlibraryservicestoindividualsofdiversegeographic,culturalandsocioeconomicbackgrounds,toindividualswithdisabilities,andtoindividualswithlimitedfunctionalliteracyorinformationskills

82 10.3%

Targetlibraryandinformationservicestopersonshavingdifficultyusingalibraryandtounderservedurbanandruralcommunities,includingchildrenfromfamilieswithincomesbelowthepovertyline

134 16.8%

Developlibraryservicesthatprovideallusersaccesstoinformationthroughlocal,state,regionalandnationalandinternationalcollaborationsandnetworks. 89 11.1%

TOTAL 800 100%

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Appendix3

UserSurveyResults“DidyouorsomeoneinyourhouseholdusethePublicLibraryforanyofthefollowingpurposeswithinthelast2years?Checkallthatapply.”

Purpose #using%ofall

indicateduses(N=12,270)

%ofRespondents(N=3,129)

Attendingacommunityprogramormeetingwithothersinthelibrary 1,402 11.4% 44.8%

Attendingaculturalprogram(art,music,booktalk) 1,108 9.0% 35.4%Attendingaprogramonfamilyhealthandwellnessorfinancialliteracy 344 2.8% 11.0%

Doingaschoolassignmentorgettinghomeworkhelp 952 7.8% 30.4%Findoutwhatisgoingoninthecommunity 932 7.6% 29.8%Findinginformationorbooksonanewtopictome 1,915 15.6% 61.2%Improvingmyreadingskillsormychild'sreadingskills 861 7.0% 27.5%Investigatingcareeroptionsorlookingforajob 553 4.5% 17.7%Learningnewskills 777 6.3% 24.8%Meetingfriendsorrelaxing 980 8.0% 31.3%Selectingacollegeorschool 213 1.7% 6.8%UsingcomputerswithInternetaccess 1,465 11.9% 46.8%Voting 158 1.3% 5.0%Didnotuse(Notethat8respondentsindicated“donotuse”andanotherservicecategoryonthislist.Actual“donotuse”=95.)

103Or95 0.8% 3.3%

Or3.03%

Other(seetablebelow): 507 4.2% 16.2%

Total#ofUsesIndicated 12,270

#ofRespondentsAnswering 3,129

AverageUses/Respondent 3.92

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OtherServices #of

mentions%of“other”respondents(N=507)

Checkingoutmaterials(books,DVDs,audiobooks,etc.) 221 43.6%Attendingmoviesand/orrenting/checkingoutmoviesand/orDVDs 79 15.6%Attendingchildren’sprogramsorvisitingwithchildren 46 9.1%Attendingmeetings/events,includingclasses 39 7.7%Buyingbooksattheusedbooksales 36 7.1%Pursuitoflifelonglearning,includingclasses 28 5.5%Readingnewspapers&periodicals 24 4.7%Borrowinge-books 23 4.5%Conductingresearch 21 4.1%LearningEnglish 19 3.8%Usingprinters,copiers 18 3.6%A. Usingcomputers&Wi-FiB. TakingaclassC. Genealogy

17 3.4%

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Appendix4 14

Appendix4

FocusGroupBreakdown

Location Date Library

userElectedorappointedofficial

Communityleader

Librarystaff

Librarydirector

Other:pleasedescribe Totals

Robertsdale(BaldwinCo.)

Nov.1 2 1 0 9 4 2boardmembers1LSgradstudent

19

Ozark(DaleCo.)

Nov.2 7 1 2 7 4 1foundationboardmember1libraryboardmember

23

Tuscaloosa(TuscaloosaCo.)

Nov.3 3 0 0 2 4 2friendsgroupmembers1boardmember

12

Homewood(JeffersonCo.)

Nov.3 2 1 0 11 8 (2AssistantDirectors)**(1boardmember)**1volunteer1boardmember

24

Athens(LimestoneCo.)

Nov.14 2 0 1 7 6 3boardmembers2friendsgroupmembers(1pastor)**

21

Boaz(MarshallCo.)

Nov.15 1 2 0 3 13 5boardmembers2trustees(2citycouncilmembers)**

26

Opelika(LeeCo.)

Nov.16 2 6 0 6 6 7boardmembers(1mayor)**(3citycouncilmembers)**

27

Totals 19 11 5 45 45 27 152Percentages 12% 7% 3% 30% 30% 18% 100%

**()indicatesthatthepersonwascountedunderanothercategory.

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Appendix5

AlabamaDemographics[Source:AmericanCommunitySurvey(ACS)2015Datahttps://www.census.gov/programs-surveys/acs/]

AGEBREAKDOWN Alabama UnitedStates

Totalpopulation 4,830,620 316,515,021Under5years 295,054 6.1% 19,912,018 6.3%5-9 305,714 6.3% 20,501,982 6.5%10-14 318,437 6.3% 20,679,786 6.5%15-19 324,020 6.3% 21,354,481 6.7%20-24 348,044 7.2% 22,604,232 7.1%25-34 621,592 12.9% 42,881,649 13.5%35-44 609,415 12.6% 40,651,910 12.8%45-54 665,372 13.8% 43,895,858 13.9%55-59 326,349 6.8% 21,001,947 6.6%60-64 297,297 6.2% 18,415,681 5.8%65-74 416,983 8.6% 25,135,167 7.9%75-84 220,721 4.6% 13,541,558 4.3%85+ 81,622 1.7% 5,938,752 1.9%

DISABILITYSTATUS Alabama UnitedStates

Totalnon-institutionalizedpop. 4,749,786 311,516,332Withadisability 772,482 16.3% 38,601,898 12.4%Under18years 1,110,011 73,546,970Withadisability 51,827 4.7% 3,013,318 4.1%18-64 2,940,219 194,655,748Withadisability 427,176 14.5% 19,985,588 10.3%65+ 699,556 43,313,614Withadisability 293,479 42.0% 15,602,992 36.0%

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Appendix5 16

EDUCATIONALATTAINMENT Alabama UnitedStates

Population25yearsandover 3,239,351 211,462,522Lessthan9thgrade 166,885 5.2% 12,093,869 5.7%9thto12thgrade(nodiploma) 343,006 10.6% 16,135,225 7.6%Highschoolgraduate(incl.equivalency)

1,005,295 31.0% 58,722,528 27.8%

Somecollege(nodegree) 711,180 22.0% 44,529,161 21.1%Associate’sdegree 251,335 7.8% 17,029,467 8.1%Bachelor’sdegree 478,812 14.8% 39,166,047 18.5%Graduateorprofessionaldegree 282,838 8.7% 23,786,225 11.2% Percenthighschoolgraduateorhigher

84.3% 86.7%

Percentbachelor’sdegreeorhigher 23.5% 29.8%

FOREIGNBORN Alabama UnitedStates

Totalpopulation 4,830,620 316,515,021Foreignborn* 167,224* 3.5%* 41,717,420* 13.2%**NaturalizedU.S.citizen 58,697 35.1% 19,448,227 46.6%*NotaU.S.citizen 108,527 64.9% 22,269,193 53.4%

NON-ENGLISHLANGUAGE Alabama UnitedStates

Population5+years 4,535,566 296,603,000LanguageotherthanEnglish* 235,540* 5.2%* 62,431,447* 21.0%**Spanish 150,337 3.3% 38,694,150 13.0%*OtherIndo-European 36,157 0.8% 10,884,070 3.7%*Asian/PacificIslander 38,081 0.8% 10,027,065 3.4%*Otherlanguages 10,965 0.2% 2,826,162 1.0%

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Appendix5 17

POVERTYSTATUS

Alabama UnitedStatesFamilies 14.5% 11.3%Under18years 27.3% 21.7%18-64 17.6% 14.5%65+ 10.7% 9.4%

VETERANSTATUS Alabama UnitedStates

Civilianpop.18+years 3,705,690 241,816,698Civilianveterans 363,170 9.8% 20,108,332 8.3%

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Appendix6 18

Appendix6CoordinationEffortsCrosswalk

StateGoal IMLSFocalArea(s) Project IMLSIntent

Goal1:Library

Capacity,Staff,and

BoardEffectiveness

InstitutionalCapacity 1.TrainingandContinuingEducation Improvethelibraryworkforce

2.InformationandNetworking Improvethelibraryworkforce

3.MLS/MLISGrants Improvethelibraryworkforce

Goal2:Library

Programs,Services,

Collections,and

Partnerships

LifelongLearning

1.SummerReadingProgram Improveusers’formaleducation

InformationAccess;

LifelongLearning;

HumanServices;

Employment&Econ.

Development;

CivicEngagement

2.GrantsforPrograms,Services,

Collections,andPartnerships:

2a.Children,youth,adults,andfamilies

Dependsonapplicablefocalareaofproject

2b.Servicevehicles Improveusers’abilitytoobtain

and/oruseinformationresources

2c.Servicesforthedisabled Improveusers’abilitytoobtain

and/oruseinformationresources

2d.Difficultyusinglibraries Improveusers’abilitytoobtain

and/oruseinformationresources

2e.Communityawarenessandconnection

Improveusers’abilityto

participateintheircommunity

2f.Collectionsinlibraries Dependsonapplicablefocalareaofproject

2g.Digitizationofcollections Improveusers’abilitytoobtain

and/oruseinformationresources

NOTE:Theintent(s)ofgrantsforchildren,youth,adults,andfamiliesandcollectionsdependsontheprimaryfocusoftheproject.

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AlabamaLSTA2018-2022Plan

Appendix6

19

StateGoal IMLSFocalArea(s) Project IMLSIntent

Goal2:Library

Programs,Services,

Collections,and

Partnerships(cont.)

InformationAccess;

LifelongLearning;

HumanServices;

Employment&Econ.

Development;

CivicEngagement

(cont.)

3.BlindandPhysicallyHandicapped

(BPH)Services

Improveusers’abilitytoobtain

and/oruseinformationresources4.InformationforStateEmployees Improveusers’abilitytoobtain

and/oruseinformationresources

Goal3:Information

Access

InstitutionalCapacity;

InformationAccess

1.StatewideElectronicResources

andLinkages

Improveusers’abilitytoobtain

and/oruseinformationresources2.TechnologyEquipmentand

Support

Improvethelibrary’sphysicaland

technologyinfrastructure

3.MarketingandPublicRelations Improvelibraryoperations