AIG’s E-Business Risk

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    Presented byKaushal Kumar, Era Barrow, Upasana Agarwal, Lena Projestha, Sarath P.

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    It was established in 1919 at Shanghai in China.

    Earlier it was known as American Asiatic Underwriters

    (AAU).

    In 1926, it entered the US with new name called American

    International Underwriters (AIU).

    European war was the cause to became major player in the

    insurance market.

    AIU acquired a majority stake in the Globe & Rutgers Fire

    Insurance Company and its subsidiaries too.

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    Mr. Greenberg was elected as the president of AIU

    In 1970s it became a leading global insurance organization.

    By the late 1980s, AIG became renowned throughout the

    world for its innovative strategies and market leadership.

    AIG operated in four main business segments, namely,

    domestic & foreign general insurance, domestic & foreign

    life insurance, financial services and retirement services &asset management.

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    E-Business (electronic business) is, in its simplest form, the conduct

    of business on the Internet. It is a more generic term than

    e-Commerce because it refers to not only buying and selling but

    also servicing customers and collaborating with business partners.

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    Internet facilitate to connect from anywhere, to anyone,

    at any time create risk that cause huge financial losses.

    It is a potential target of hackers.

    Enormous financial losses if confidential information fell

    into competitors hands.

    Threat of law suites from customers on the grounds of

    invasion of privacy due to loss of private info relating totheir income and expenses.

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    Hackers sends viruses and corrupts, deletes or alter the

    data or shut down or lock the system by changing the

    password.

    Hacker could break into the companys website, place

    some information there and then accuse the company of

    having utilized and published other peoples copyrighted

    material.

    IT risk was the most unpredictable, challenging tounderstand, manage and most expensive for the corporate.

    No problem, I have an

    insurance

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    The corporate generally adopted security measures such as

    firewalls, intrusion detection systems and anti-virus

    software.

    As information and communication technologies changed

    at an extremely rapid pace, each new technology brought

    with it new risks.

    Hackers were always a step ahead of the corporate and it

    became extremely difficult, if not possible, for them toinstall full-proof data protection systems.

    Launches a denial of service attack which makes it

    impossible to sell product over the companys website.

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    $10,166,400$701,500

    $70,105,900

    $27,382,340

    $6,830,500

    $11,767,200

    $65,643,300

    $5,148,500

    $2,754,400

    $76,000

    $706,000

    finacial fruad

    telecom fraud

    theft of proprietary info.

    virus

    laptop theft

    insider net abuse

    denial of service

    sabotage

    system penetration

    telecom eavesdropping

    active wiretapping

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    We recognized that the internet would have a dramatic

    impact on the lives of our customers and the risks faced

    We needed to respond..

    The new division was necessary because we recognized

    that these risks were fundamentally different, and they

    wouldnt fit easily into our current product group.

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    AIG e-Business Risk Solution was launched in January

    2000. It is exclusively to address the risks associated with

    online business.

    It has broadened the portfolio of its insurance product

    offering by introducing a series of comprehensive liability

    coverage for companies conducting business on the

    internet.

    It covered claims arising from the errors or deficiency inservice which might cause and harm, loss, or

    dissatisfaction to service recipients.

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    Insurance cover was also provided against unknown

    viruses, unauthorized use or access of systems, allegations

    of infringement of copy rights and trademarks.

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    It is online and offline both.

    Before submitting the application, weather online or

    offline, the applicants were required to undergo a throughsecurity-risk assessment.

    A feedback report is provided by company on the state of

    its network security.

    The report s are explaining the security weaknesses andsuggesting the solutions.

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    It is very expensive, at least 25% higher than those oftraditional insurance.

    It was not very popular even among the big companies.They trusted their own IT department.

    Reason for high e-insurance costs was the cost of networksecurity risk assessment tests.

    These tests had to be taken more than once. It caused

    further increased the financial burden.

    It was not always possible to determine the source ofcomputer attack and the geographical area that gotaffected.

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    Tie-up with technological alliance with Unisys and

    developed a shared-risk business model.

    They also developed a business process methodology thatincluded both a web-based security assessment tool and

    onsite assessment.

    The risk assessment report was provided to the applicants

    free of cost whether or not they bought the insurance.

    It offered to provide security assessment of the clients

    overall system on an annual basis.

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    AIG netAdvantage

    AIG netAdvantage express

    AIG netAdvantage Professional

    AIG netAdvantage Commercial

    AIG netAdvantage Liability

    AIG netAdvantage Property

    AIG netAdvantage Sequrity

    AIG netAdvantage Complete

    AIG netAdvantagae Suite

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    Corporate all over the world have accepted the need to

    protect their businesses against cyber risks.

    High risk entities like financial and energy companies areproactively opting for e-insurance.

    Mandatory for financial institutions and healthcare

    companies to take compulsory e-insurance protection.

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    Insurance company should terrorism and cyber terrorism

    coverage.

    E-insurance coverage as an important perquisite for almostall firms using the internet for information, communication

    and online transactions.

    As in the developed countries, govt. of developing

    countries should implement it as mandatory for certain

    types of firms.

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