AIAGBook

The Catalyst for Peak Performance™

HOW?

Join AIAG. And watch your

team GROW.Call our membership specialists

to assist you today at (248) 358-3003 or visit www.aiag.org/POWER

YOUR TEAM GETS BIGGER.Thousands of industry volunteers are ready to tackle the tough problems that cause you pain. As a member, you gain access to the intelligence power of the entire industry.

YOUR TEAM GETS SMARTER.Call on the brightest minds to solve the inefficiencies that waste your time and cost you money. And when the game changes (which it always does), we offer the latest approved training, certifications, standards, and guidelines so you can stay ahead—before your customers ask you about it.

YOUR TEAM GETS FASTER.You can’t go it alone. AIAG already has the proven problem-solving infrastructure in place to fast-track the way industry solutions get developed.

WHEN YOU JOIN AIAG, THAT MAKES US PART OF YOUR TEAM.

And there’s lots of really useful FREE stuff, too.

• Quality • Core Tools Self-Assessment • Cost of Poor Quality Guide • Supplier Management Readiness Checklist • Quality Tools - Connecting the Dots eLearning

• Corporate Responsibility • Global Chemical Regulation Awareness and Management Training • Supplier Guidance for Estimating Greenhouse Gas Emissions • Global Working Conditions eLearning

• Supply Chain • MMOG/LE eLearning • Business Continuity planning for the Supply Chain • Finished Vehicle Transportation Damage Standards Guide

• AIAG NewsWatch powered by KnowledgeWatch™

• UPS Shipping Discounts

• And much, much more…

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Table of Contents

Corporate Responsibility.........................................................3

Global Engineering & IT...........................................................8

Quality ..................................................................................13

Supply Chain Management...................................................23

Engineering...........................................................................30

ISO/TS 16949........................................................................30

Materials Management.........................................................35

Quality...................................................................................36

Warranty................................................................................44

For over 30 years AIAG has provided unique insights into business issues, candid collaborative expertise and delivery of real, practical solutions. Within these pages are world-class resources and educational programs to help you improve quality, uncover cost savings, mitigate risk and eliminate waste. For a complete listing of AIAG products, please visit our website at www.aiag.org.

WHEN YOU JOIN AIAG, THAT MAKES US PART OF YOUR TEAM.

PUBLICATIONS TRAINING

Pricing listed is current as of January 1, 2013 and is subject to change. Please visit www.aiag.org for the most up to date pricing.

Page 1

EUROPEAN REACH REGULATION

Supply Chain Disruption and $1 Billion Cost of Compliance Mitigated

PRODUCTION PART APPROVAL

Standard to Cut Errors, Boost Quality

GREENHOUSE GAS REPORTING

Unified Process for Reporting Emissions

GLOBAL WORKING CONDITIONS

Training for More Than

226,000+ Suppliers

The Power of Collaboration

AIAG is the place where Industry Experts come

together to solve common problems. Look for a

few of our successes in the following pages.

ENGINEERING VISUALIZATION

Enabled Global Collaboration by Dramatically Reducing Cost and Improving Tooling

And Many More!

YEAH. WE DID THAT.Industry Issues + Unique Insight = RESULTS

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Publications, Guidelines, and Industry StandardsAIAG delivers global solutions for productivity and profitability to drive rework, error, and waste out of your processes. Publications, guidelines, and industry standards are designed to advance continuous improvement in business practices, encourage collaboration, and provide global resolutions to industry issues.

This product catalog includes the most in-demand standards and reports representing the four AIAG Areas of Expertise: Corporate Responsibility, Global Engineering and IT, Quality, and Supply Chain Management. For a complete listing of all AIAG products, please visit www.AIAG.org.

CORPORATE RESPONSIBILITY AIAG Supplier Guidance for Estimating GHG emissions for OEMs A guidance document that provides a common approach that is efficient and harmonizes data across the automotive industry.

Product Code: OHS-11 ISBN #: 978160534247490000 Version: 2 (2012)Format - Language Member Price: List Price: License:Downloadable File (English) $29.00 $116.00 e-Document (English) FREE $116.00 Single user license e-Document (English) FREE $1,160.00 Site license

Best Practices for Mist Control in Machine Tool Enclosures This industry best-practices publication covers mist control for wet machining using CNC machines, transfer lines, and Minimum Quantity Lubrication (MQL) machining processes.

Product Code: OHS-7 ISBN #: 978160534134790000 Version: 1 (2008)Format - Language Member Price: List Price: License:Hardcopy (English; 32 pages) $29.00 $116.00 e-Document (English; 32 pages) FREE $116.00 Single user license

Ergonomic Guidelines for Small Lot Delivery Systems This easy-to use guideline provides not only a systematic process for analyzing and evaluating musculoskeletal injury (or disorder) risk factors in Small Lot Delivery Systems (SLDS) but also recommendations for the design of material handling tasks and material handling systems. This guideline contains recommendations, not mandates, which are applicable during material handling system


Publications: Corporate Responsibility

EUROPEAN REACH REGULATION

Supply Chain Disruption and $1 Billion Cost of Compliance Mitigated

PRODUCTION PART APPROVAL

Standard to Cut Errors, Boost Quality

GREENHOUSE GAS REPORTING

Unified Process for Reporting Emissions

GLOBAL WORKING CONDITIONS

Training for More Than

226,000+ Suppliers


AIAG is the place where Industry Experts come

together to solve common problems. Look for a

few of our successes in the following pages.

ENGINEERING VISUALIZATION

Enabled Global Collaboration by Dramatically Reducing Cost and Improving Tooling

And Many More!

YEAH. WE DID THAT.Industry Issues + Unique Insight = RESULTS

Page 3

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Guideline for Manually Handled Containers Guideline provides a common approach to container design based on sound ergonomic practices and principles accounting for manual tasks, such as pushing/pulling, lifting/lowering and carrying packages and containers.


Leadership Excellence in Health Safety and the Environment Describes what Heath Safety Excellence leadership looks like and to specify a set of principles and actions that executives, managers and supervisors can take to become better HSE leaders.

Product Code: OHS-10 ISBN #: 978160534232090000 Version: 1 (2011)Format - Language Member Price: List Price: License:Print On Demand (English; 16 pages) $29.00 $116.00 e-Document (English; 16 pages) FREE $116.00 Single user license e-Document (English; 16 pages) FREE $1,160.00 Site license

Optimum Shipping & Receiving Systems Handbook This publication helps the user design a world-class automotive shipping and receiving system. Regulatory standards, automotive mandates, best- practice guidelines, application issues, and other considerations are covered.

Product Code: M-6 ISBN #: 978160534219190000 Version: 3 (2010)Format - Language Member Price: List Price: License:Hardcopy (English; 111 pages) $29.00 $116.00 e-Document (English; 111 pages) FREE $116.00 Single user license e-Document (English; 111 pages) FREE $1,160.00 Site license

Get Connected!

Follow us to stay up-to-date with the latest industry news! #AIAG

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Pandemic Preparedness & Response Plan When a global pandemic event occurs it will represent a significant potential concern for our people and business. This example preparedness plan, geared toward Tier 2 and 3 suppliers, will assist each company in preparing for and enduring a pandemic. This is an unprecedented threat that doesn’t fall into other previously defined disaster recovery plans.


Pedestrian & Vehicle Safety Guidelines This guideline addresses plant facility layouts, visual displays, and mental attitudes.

Product Code: OHS-2 ISBN #: 978160534231390000 Version: 2 (2011)Format - Language Member Price: List Price: License:Hardcopy (English; 65 pages) $29.00 $116.00 e-Document (English; 65 pages) FREE $116.00 Single user license e-Document (English; 65 pages) FREE $1,160.00 Site license

Safety Inspection 2-Pack Guide provides clear understanding of the critical elements in the structural integrity of a highway trailer, and outlines the criteria for determining whether this integrity has been compromised. Set includes two DVDs: SFTY-V1 and SFTY-2.

Product Code: SFTY-K Format - Language Member Price: List Price: DVD (English) $59.00 $236.00

Three Ways to Order

1. Shop and purchase online at www.aiag.org

2. Call our Customer Service team at (248) 358-3003 to place your order

3. Download an order form from our website at www.aiag.org and fax it to (248) 799-7995

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Trailer Loading & Unloading Inspection This DVD instructs forklift operators in the proper practices to maximize safety at the loading dock, including minimizing the kinds of damage to highway trailers detailed in the Trailer Safety Inspection Videotape (SFTY-V1).

Product Code: SFTY-2 ISBN #: 978160534106490000 Version: 1 (1999)Format - Language Member Price: List Price: DVD (English) $39.00 $156.00

Trailer Safety Inspection This DVD provides a clear understanding of the critical elements in the structural integrity of a highway trailer, and outlines the criteria for determining whether this integrity has been compromised.

Product Code: SFTY-1 ISBN #: 978160534104090000 Version: 1 (1999)Format - Language Member Price: List Price: License:DVD (English) $39.00 $156.00 e-Document (English) $390.00 $1,560.00 Site license

Participate in a Volunteer Committee

AIAG members play a unique role in developing standards and guidelines to eliminate inefficiencies in business processes.

You can make an impact by participating in a volunteer committee. The rewards are numerous, and include:• A Neutral Environment. Members discuss important issues in a non-

competitive atmosphere.• A Voice. Members have the opportunity to initiate the work that eliminates

redundant systems and processes.• Voting Rights. Member companies are given the opportunity to vote on new

or revised standards that will impact the way they do business.• Solutions. Volunteer committees produce working solutions to critical cost

problems.•Recognition and Free Documents. AIAG volunteers are listed on the

“Acknowledgment” page of the final publication and receive a complimentary copy of the document produced. Every employee at the sponsoring company has access to the electronic version of the publication.

YOUR VOICE.YOUR SOLUTIONS.

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Corporate Responsibility Initiatives

The Power of Working Collaboratively

To be successful today, the industry and its supply chain partners must contend with heightened expectations from a range of stakeholders on complex corporate responsibility issues, from improving global working conditions and reducing greenhouse gas emissions, to sourcing materials throughout the supply chain.

What We DoWe bring our members together and work collaboratively to develop solutions to common corporate responsibility challenges they face, in a way that respects human rights. AIAG understands the range of CR issues affecting the industry today, and we stay on top of changing conditions and expectations. Using this intelligence and our unique position at the nexus of multiple industries and companies, we develop the insights, trainings and tools our members need to operate responsibly—and profitably.

How We Do ItOur corporate responsibility work is guided by our CR Steering Committee, which is facilitated by AIAG and comprised of senior staff volunteers from our member companies. Through industry collaboration, our Committee promotes responsible business practices, serves as a resource for domestic and international CR issues, develops innovative solutions and tools that enhance corporate responsibility stewardship, education, efficiency and effectiveness, and conducts awareness symposiums and conferences as well as technical training and workshops.

Get InvolvedWe are currently working on several important initiatives, including:

• Conflict Minerals • Global Chemical Management and Reporting • Environmental Performance Metrics & Benchmarking

Contact [email protected] if you want to be involved in creating the next generation of responsible solutions. Page 7

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GLOBAL ENGINEERING AND IT AIAG - NIST Product Data Management Interoperability Technical report documents the final results of the AIAG-NIST PDM Pilot Project. Project focused on showing interoperability between major PDM systems, which are utilized by the automotive industry.

Product Code: D-16 ISBN #: 978160534026590000 Version: 1 (2003)Format - Language Member Price: List Price: License:Hardcopy with CD (English; 109 pages) $29.00 $116.00 e-Document (English; 109 pages) FREE $116.00 Single user license e-Document (English; 109 pages) FREE $1,160.00 Site license

Best Practice Unified Procedure for Approval of Rubber Document presents a unified procedure for approval of rubber and plastic formulation ingredient changes, where ingredients must be changed due to commercial and/or regulatory issues and does not require PPAP testing.

Product Code: D-22 ISBN #: 978160534032690000 Version: 1 (2005)Format - Language Member Price: List Price: License:Hardcopy (English; 12 pages) $29.00 $116.00 e-Document (English: 12 pages) FREE $116.00 Single user license e-Document (English; 12 pages) FREE $1,160.00 Site license

Best Practices in Supply Chain Product Development Document focuses on the business aspects of the AutoSTEP pilot, which has examined the business processes used in product data exchange and identified best practices for product development through the supply chain.

Product Code: D-11 ISBN #: 978160534022790000 Version: 1 (1998)Format - Language Member Price: List Price: License:Hardcopy (English; 182 pages) $29.00 $116.00 e-Document (English; 182 pages) FREE $116.00 Single user license e-Document (English; 182 pages) FREE $1,160.00 Site license

Save on Shipping & Handling Fees

Most documents can be purchased as e-Documents for instant download.

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Dimensional Mark Up Language (DML) Dimensional Markup Language is a neutral, non-proprietary, open format developed by AIAG that provides interoperability between the CMM, Coordinate Measuring Machines. The language is in a XML Schema Format.

Product Code: D-23 ISBN #: 978160534034090000 Version: 3 (2009)Format - Language Member Price: List Price: License:e-Document (English; 89 pages) FREE $116.00 Single user license

ECM Recommendation - Engineering Change Request (ECR) Provides an overview of the fundamental principles and key phases of the ECR reference process.

Product Code: D-30 ISBN #: 978160534151490000 Version: 1 (2009) Format - Language Member Price: List Price: License:CD (English) $29.00 $116.00 e-Document (English; 147 pages) FREE $116.00 Single user license e-Document (English; 147 pages) FREE $1,160.00 Site license

Engineering Change Management (ECM) Recommendation A global recommendation on Management Strategies for Engineering Changes.

Product Code: D-29 ISBN #: 9781605341507 Version: 1 (2009)Format - Language Member Price: List Price: License:CD (English) $29.00 $116.00 e-Document (English; 173 pages) FREE $116.00 Single user license e-Document (English; 173 pages) FREE $1,160.00 Site license

Engineering Visualization Developed to assist those who are utilizing or thinking of utilizing engineering visualization tools. The objective is to improve the communication of two-dimensional (2-D) and three-dimensional (3-D) engineering data throughout the extended enterprise.


Publications: Global Engineering and IT

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Guideline for Combining 3D Models & 2D CAD Documentation The Digital Visualization Work Group of AIAG, in cooperation with Strategic Automotive product Data Standards Industry Group (SASIG), has, via this document, established standards for combining 3-D models and 2-D drawings.

Product Code: D-24 ISBN #: 978160534035790000 Version: 1 (2006)Format - Language Member Price: List Price: License:CD (English; 51 pages) $29.00 $116.00 e-Document (English; 51 pages) FREE $116.00 Single user license e-Document (English; 51 pages) FREE $1,160.00 Site license

Product Development Metrics Guideline based on existing best practices and the vision of participating organizations. This document will enhance a supplier’s ability to focus on the factors most important to product development effectiveness and efficiency.


SASIG Long Term Archiving and Retrieval (LTAR) This document contains an assessment of the current state of LTAR and the future vision within the auto industry. Includes the necessary tools to identify tasks, deliverables, and work stream timelines for projects.


Instant Access!

Purchase e-Documents online for an instant download.

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Publications: Global Engineering and IT

SASIG Product Data Quality Guidelines for the Global Automotive Industry Document covers in detail introductory and background material that frames the product data quality problem, specific product data quality criteria for users and provides information and methods that will help improve product data quality.

Product Code: D-19 ISBN #: 978160534030290000 Version: 2 (2004)Format - Language Member Price: List Price: License:CD (English; 191 pages) $29.00 $116.00 e-Document (English; 191 pages)) FREE $116.00 Single user license e-Document (English; 191 pages) FREE $1,160.00 Site license

Supplier & Product Reliability Assurance A comprehensive set of reliability tools and process to manage product development and supplier assessment.

Product Code: D-32 ISBN #: 978160534230690000 Version: 1 (2011)Format - Language Member Price: List Price: License:CD (English) $29.00 $216.00 e-Document (English) FREE $2,160.00 Site license

Supplier Electronic Network Connectivity Document identifies existing/emerging telecommunication and network options, including: verify/summarize current OEM supply chain management business processes, and EDI and CAD/CAE/CAM connectivity requirements/specifications.

Product Code: D-33 ISBN #: 978160534226990000 Version: 1 (2011)Format - Language Member Price: List Price: License:Print On Demand (English; 96 pages) $29.00 $116.00 e-Document (English; 96 pages) FREE $116.00 Single user license e-Document (English; 96 pages) FREE $1,160.00 Site license

Three Ways to Order:




Page 11

Industry Issue

The diverse group of men and women who

help produce automobiles are the

industry's most important resource. As an

industry, we need to be committed to

ensure that the individuals making our

vehicles and components, or providing us

with services, are a�orded responsible

working conditions and are treated with

dignity and respect. Alignment on

this position throughout the

supply base is essential.Unique Insight

The OEMs collaborated to provide global

training to ensure that responsible working

conditions are standard in the automotive

industry. The AIAG-hosted training is

designed, sponsored and funded by

the automakers to help their suppliers

meet local regulations — and

customer expectations — for acceptable environmental and

working conditions. It is a

supplement to corporate responsibility commitments the

automakers already have in place.


Participating Companies

Results

This training is part of AIAG’s

comprehensive corporate responsibility

initiative and includes training sessions in

Brazil, China, Mexico and Turkey. To date, there have been thousands of participants and information has been cascaded to

more than 226,000 suppliers.

Auto Industry Shows Global Leadership on Working Conditions and Cascades Message to More than 226,000 Suppliers

Chrysler Group LLC

Daimler AG

Ford Motor Co.

General Motors Co.

Honda of America

Manufacturing, Inc.

Toyota Motor

Engineering &

Manufacturing North

America, Inc.

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Industry Issue

The diverse group of men and women who

help produce automobiles are the

industry's most important resource. As an

industry, we need to be committed to

ensure that the individuals making our

vehicles and components, or providing us

with services, are a�orded responsible

working conditions and are treated with

dignity and respect. Alignment on

this position throughout the

supply base is essential.Unique Insight

The OEMs collaborated to provide global

training to ensure that responsible working

conditions are standard in the automotive

industry. The AIAG-hosted training is

designed, sponsored and funded by

the automakers to help their suppliers

meet local regulations — and

customer expectations — for acceptable environmental and

working conditions. It is a

supplement to corporate responsibility commitments the

automakers already have in place.



Results

This training is part of AIAG’s

comprehensive corporate responsibility

initiative and includes training sessions in

Brazil, China, Mexico and Turkey. To date, there have been thousands of participants and information has been cascaded to

more than 226,000 suppliers.

Auto Industry Shows Global Leadership on Working Conditions and Cascades Message to More than 226,000 Suppliers

Chrysler Group LLC

Daimler AG

Ford Motor Co.

General Motors Co.

Honda of America

Manufacturing, Inc.

Toyota Motor

Engineering &

Manufacturing North

America, Inc.

QUALITY Advanced Product Quality Planning and Control Plan (APQP) The APQP manual provides guidelines for creating a product quality plan that supports the design and development of products that meet or exceed customer requirements. Now the standard across many manufacturing sectors, APQP defines the required inputs and outputs of each stage of the product development process.

Product Code: APQP ISBN #: 978160534137890000 Version: 2 (2008)Format - Language Member Price: List Price: License:Hardcopy (English; 108 pages) $30.00 $150.00 e-Document (English; 115 pages) $30.00 $150.00 Single user license e-Document (Chinese; 115 pages) $30.00 $150.00 Single user license e-Document (Portuguese; 115 pages) $30.00 $150.00 Single user license e-Document (Spanish; 115 pages) $30.00 $150.00 Single user license e-Document (English; 115 pages) $1,200.00 $3,000.00 Site license e-Document (Spanish; 115 pages) $1,200.00 $3,000.00 Site license

AIAG Key Acronyms This file contains 2000 acronyms or abbreviations that apply to the automotive industry.

Product Code: A-1 ISBN #: 978165034233790000 Version: 1 (2011)Format - Language Member Price: List Price: License:Hardcopy (English; 99 pages) $29.00 $116.00 e-Document (English; 99 pages) FREE $116.00 Single user license e-Document (English; 99 pages) FREE $1,160.00 Site license

AIAG Key Terms This file contains definitions for almost 700 terms largely taken from AIAG publications.

Product Code: A-2 ISBN #: 978160534234490000 Version: 1 (2011)Format - Language Member Price: List Price: License:Hardcopy (English; 77 pages) $29.00 $116.00 e-Document (English; 77 pages) FREE $116.00 Single user license e-Document (English; 77 pages) FREE $1,160.00 Site license

Publications: Quality

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Core Tools Forms Disc for 1 to 5 Users Quality Forms CD includes the required forms for APQP, PPAP, FMEA, etc., for one to five site users. Formatted for Microsoft Excel 97 or higher.

Product Code: CTFD-1 ISBN #: 978160534000590000 Version: Version 5.0 (2010)Format - Language Member Price: List Price: License:CD (English) $250.00 $500.00 Single user license CD (English) $1,200.00 $3,000.00 Site license

Effective Error- Proofing This comprehensive guide focuses on manufacturing to achieve a “zero error” culture through implementation of a variety of proven design and process methods. The document also includes a CD that includes case studies, assessment, and other tools!

Product Code: CQI-18 ISBN #: 978160534224590000 Version: 1 (2011)Format - Language Member Price: List Price: License:Print On Demand (English; 219 pages) $49.00 $196.00 e-Document (English; 218 pages) $49.00 $196.00 Single user license e-Document (English; 218 pages) $490.00 $1,960.00 Site license

Effective Problem Solving Leader Guide This guide focuses on the leader’s role in establishing the culture for problem solving teams and effectively engaging with them to prevent problem recurrence, which cost the industry in both lost profitability and quality.

Product Code: CQI-21 ISBN #: 978160534255990000 Version: 1 (2012)Format - Language Member Price: List Price: License:Hardcopy (English; 33 pages) $49.00 $196.00 e-Document (English; 33 pages) $49.00 $196.00 Single user license e-Document (English; 33 pages) $490.00 $1,196.00 Site license

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Effective Problem Solving Practitioner Guide This guide provides the latest automaker thinking in problem solving and focuses on root cause analysis and the roles of the problem solving team members in resolving difficult to diagnose issues. Also provides guidance for which quality tools are most effective at each stage of the process.

Product Code: CQI-20 ISBN #: 97816053425490000 Version: 1 (2012)Format - Language Member Price: List Price: License:Hardcopy (English; 90 pages) $49.00 $196.00 e-Document (English; 90 pages) $49.00 $196.00 Single user license e-Document (English; 90 pages) $490.00 $1,196.00 Site license

FMEA for Tooling & Equipment (Machinery FMEA) This manual supports the machinery, tooling and equipment design process from design development through design approval.

Product Code: MFMEA ISBN #: 978160534251190000 Version: 2 (2012)Format - Language Member Price: List Price: License:Hardcopy (English; 53 pages) $30.00 $90.00 e-Document (English; 53 pages) $30.00 $90.00 Single user license e-Document (English; 53 pages) $1,200.00 $3,000.00 Site license

IATF Auditor Guide for ISO/TS 16949 Defines the logical activities and required auditor competencies in the ISO/TS 16949 audit process.

Product Code: IATFG-1 ISBN #: 97816053415380000 Version: 1 (2009)Format - Language Member Price: List Price: License:Hardcopy (English; 32 pages) $30.00 $90.00 e-Document (English; 32 pages) $30.00 $90.00 Single user license

ISO/TS 16949 7 Pack Set includes the latest editions of the ISO/TS 16949:2009, the TSRULES 3rd edition, and the recommended quality manuals commonized by Chrysler, Ford Motor Company, & General Motors: APQP, PPAP, FMEA, MSA, & SPC.

Product Code: TS7-K Format - Language Member Price: List Price: Hardcopy (English) $190.00 $840.00


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ISO/TS 16949:2002 Automotive Certification Scheme-Rules Requirements for certification bodies recognized by IATF for ISO/TS 16949:2002 certification scheme.

Product Code: TSRULES-3(A) ISBN #: 978160534141590000 Version: 3 (2008)Format - Language Member Price: List Price: License:Hardcopy (English; 50 pages) $30.00 $150.00 e-Document (English; 50 pages) $30.00 $150.00 Single user license e-Document (Chinese; 50 pages) $30.00 $150.00 Single user license e-Document (Japanese) $30.00 $150.00 Single user license e-Document (Korean; 50 pages) $30.00 $150.00 Single user license e-Document (Portuguese; 50 pages) $30.00 $150.00 Single user license e-Document (Spanish; 50 pages) $30.00 $150.00 Single user license e-Document (English) $1,200.00 $3,000.00 Site license e-Document (Korean) $1,200.00 $3,000.00 Site license Hardcopy (Auditor Edition) (English) $40.00 $200.00 e-Document (Auditor Edition) (English) $40.00 $200.00 Single user license

ISO/TS 16949:2009 Guidance Manual This manual provides assistance in the application and certification of a quality management system compliant with TS 16949, providing examples, applications, and explanations for clauses in ISO/TS 16949:2009.

Product Code: CQI-16 ISBN #: 978160534159090000 Version: 1 (2009)Format - Language Member Price: List Price: License:Hardcopy (English; 85 pages) $30.00 $150.00 e-Document (English; 85 pages) $30.00 $150.00 Single user license e-Document (Chinese; 85 pages) $30.00 $150.00 Single user license

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ISO/TS 16949:2009 Quality Management Systems This publication promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality system.

Product Code: TS-3(A) ISBN #: 978160534156990000 Version: 3 (2009)Format - Language Member Price: List Price: License:Hardcopy (English; 56 pages) $30.00 $180.00 e-Document (English; 55 pages) $30.00 $180.00 Single user license e-Document (Chinese; 53 pages) $30.00 $180.00 Single user license e-Document (Japanese; 39 pages) $30.00 $180.00 Single user license e-Document (Korean; 60 pages) $30.00 $180.00 Single user license e-Document (English; 55 pages) $1,200.00 $3,000.00 Site license Hardcopy (Auditor Edition) (English) $40.00 $200.00 e-Document (Auditor Edition) (English) $40.00 $200.00 Single user license

Layered Process Audit Guideline This guideline is designed to provide a common framework of the definitions and standard approaches that can be adopted by any organization to effectively implement layered process audits, which includes participation of management.

Product Code: CQI-8 ISBN #: 978160534018090000 Version: 1 (2005)Format - Language Member Price: List Price: License:Hardcopy (English; 29 pages) $29.00 $116.00 e-Document (English) $29.00 $116.00 Single user license e-Document (English) $290.00 $1,160.00 Site license

Measurement Systems Analysis The purpose of this document is to present guidelines for assessing the capability of a measurement system, which is critical to quality.

Product Code: MSA-4 ISBN #: 978160534211590000 Version: 4 (2010)Format - Language Member Price: List Price: License:Hardcopy (English; 231 pages) $30.00 $150.00 e-Document (English; 240 pages) $30.00 $150.00 Single user license e-Document (Korean; 240 pages) $30.00 $150.00 Single user license e-Document (Spanish; 240 pages) $30.00 $150.00 Single user license e-Document (English) $1,200.00 $3,000.00 Site license e-Document (Korean; 240 pages) $1,200.00 $3,000.00 Site license e-Document (Spanish) $1,200.00 $3,000.00 Site license


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Now the Cost of Quality Costs You…NOTHING

Transformational…What else can you call it when a plant saves more than $70 million over five years through applying the principles in AIAG’s Cost of Poor Quality assessment and strategy to their operations?

Some things are so good you just can’t put a price tag on it. That’s how AIAG feels about its Cost of Poor Quality Guideline—and that’s why starting in 2013, AIAG members and non-members can download The Cost of Poor Quality Guideline for free.

Most companies waste up to 35% of their operating budgets doing things less efficiently than possible or failing to capitalize on opportunities. Quantifying defects in financial terms makes it easier to identify, prioritize, and target those areas that are primed for corrective action. The Cost of Poor Quality Guide helps you measure what poor quality actually costs your company, so you can stop losing sales and repeat business, save on materials, time and other resources, and pinpoint exactly what kinds of training your team needs to stop the bleeding right now.

The Cost of Poor Quality e-Guide is supplemented by AIAG’s Cost of Quality Workshop, a 6-hour course with a case study video that demonstrates with real-world examples why assessing your cost of quality may be the most effective and worthy management tool you’ve ever applied. Why? Because it helps ensure that your team manages quality in the same way that it manages the rest of the organization—using money as the measuring stick.

Workshop participants learn how to identify the price of nonconformance and conformance, calculate the company’s cost of quality, and use these concepts to accelerate their organization’s quality improvement strategy.

Get your free Cost of Poor Quality Guide today by calling AIAG Customer Service at (248) 358-3003 or visiting www.aiag.org.

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Potential Failure Mode & Effects Analysis The FMEA 4th Edition is a reference manual to be used by suppliers to Chrysler LLC, Ford Motor Company, and General Motors Corporation as a guide to assist them in the development of both Design and Process FMEAs.

Product Code: FMEA-4 ISBN #: 978160534136190000 Version: 4 (2008)Format - Language Member Price: List Price: License:Hardcopy (English; 151 pages) $30.00 $150.00 e-Document (English; 150 pages) $30.00 $150.00 Single user license e-Document (Korean; 150 pages) $30.00 $150.00 Single user license e-Document (Portuguese; 150 pages) $30.00 $150.00 Single user license e-Document (Chinese; 150 pages) $30.00 $150.00 Single user license e-Document (Spanish; 150 pages) $30.00 $150.00 Single user license e-Document (English) $1,200.00 $3,000.00 Site license e-Document (Spanish) $1,200.00 $3,000.00 Site license

Production Part Approval Process Production Part Approval Process (PPAP) defines requirements for part qualification, including production and bulk materials.

Product Code: PPAP-4 ISBN #: 978160534093790000 Version: 4 (2006)Format - Language Member Price: List Price: License:Hardcopy (English; 69 pages) $30.00 $150.00 e-Document (English) $30.00 $150.00 Single user license e-Document (Korean; 75 pages) $30.00 $150.00 Single user license e-Document (Spanish; 78 pages) $30.00 $150.00 Single user license e-Document (English) $1,200.00 $3,000.00 Site license e-Document (Spanish) $1,200.00 $3,000.00 Site license

Special Process: Coating System Assessment Coating management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual includes a CD with coating system assessment worksheets.

Product Code: CQI-12 ISBN #: 978160534245090000 Version: 2 (2012)Format - Language Member Price: List Price: License:Hardcopy with CD (English; 85 pages) $69.00 $276.00 e-Document (English; 85 pages) $69.00 $276.00 Single user license e-Document (English; 85 pages) $1,200.00 $3,000.00 Site license


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Special Process: Heat Treat System Assessment Development of a heat treat management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual includes a CD with heat treat system assessment worksheets.

Product Code: CQI-9 ISBN #: 978160534236890000 Version: 3 (2011)Format - Language Member Price: List Price: License:Hardcopy with CD (English; 101 pages) $69.00 $276.00 e-Document (English; 102 pages) $69.00 $276.00 Single user license e-Document (German; 200 pages) $69.00 $276.00 Single user license e-Document (English; 102 pages) $1,200.00 $3,000.00 Site license e-Document (German; 200 pages) $1,200.00 $3,000.00 Site license

Special Process: Plating System Assessment Development of a plating management system that provides for continual improvement, emphasizing defect prevention and the reduction of carination and waste in the supply chain. Manual includes a CD with the plating system assessment worksheets.

Product Code: CQI-11 ISBN #: 978160534244390000 Version: 2 (2012)Format - Language Member Price: List Price: License:Hardcopy with CD (English; 98 pages) $69.00 $276.00 e-Document (English; 98 pages) $69.00 $276.00 Single user license e-Document (Spanish; 103 pages) $69.00 $276.00 Single user license e-Document (English; 98 pages) $1,200.00 $3,000.00 Site license e-Document (Spanish; 103 pages) $1,200.00 $3,000.00 Site license

Special Process: Soldering System Assessment Development of a soldering management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual includes a CD with the soldering system assessment worksheets.

Product Code: CQI-17 ISBN #: 978160534209290000 Version: 1 (2010)Format - Language Member Price: List Price: License:Hardcopy (English; 91 pages) $69.00 $276.00 e-Document (English; 91 pages) $69.00 $276.00 Single user license e-Document (English; 91 pages) $1,200.00 $3,000.00 Site license

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Special Process: Welding System Assessment Development of a weld management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. Manual includes a CD with the welding system assessment worksheets.


Statistical Process Control This manual is an introduction to statistical process control and is intended to cover normally occurring SPC system situations. It is not intended to limit the use of SPC methods suited to particular processes or commodities.

Product Code: SPC-3 ISBN #: 978160534108890000 Version: 2 (2005)Format - Language Member Price: List Price: License:Hardcopy (English; 221 pages) $30.00 $150.00 e-Document (English; 221 pages) $30.00 $150.00 Single user license e-Document (Spanish; 221 pages) $30.00 $150.00 Single user license e-Document (English; 221 pages) $1,200.00 $3,000.00 Site license e-Document (Spanish; 221 pages) $1,200.00 $3,000.00 Site license

Sub-tier Supplier Management Process Guideline The Supplier Management Process Guideline was developed to address common concerns in the industry. This guideline defines the minimum quality-related requirements for suppliers and provides explicit guidance on effective identification and control of Pass Through Characteristics (PTC).

Product Code: CQI-19 ISBN #: 978160534254290000 Version: 1 (2012)Format - Language Member Price: List Price: License:Hard Copy (English; 42 pages) $49.00 $196.00 e-Document (English; 42 pages) $49.00 $196.00 Single user license e-Document (English; 42 pages) $490.00 $1,196.00 Site license


For a complete listing of available Quality publications, please visit www.AIAG.org

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Supplier Quality Requirements 5-Pack Set includes the latest editions of the quality manuals commonized by Chrysler, Ford Motor Company, & General Motors: APQP, PPAP, FMEA, MSA, & SPC .

Product Code: CT-K Format - Language Member Price: List Price: Hardcopy (English) $135.00 $648.00 Hardcopy (Spanish) $135.00 $648.00

The Cost of Poor Quality Guide This guide is designed to help you identify and quantify cost implications of poor quality, effectively communicate these deficiencies to upper management, then prioritize the actions needed for immediate operational improvement and reduction in variation.

Product Code: CQI-22 ISBN #: 978160534256690000 Version: 1 (2012)Format - Language Member Price: List Price: License:Hardcopy (English; 45 pages) $49.00 $196.00 e-Document (English; 45 pages) FREE FREE Single user license e-Document (English; 45 pages) FREE FREE Site license

Warranty Management Guideline Produced in cooperation with the Original Equipment Suppliers Association (OESA), the Warranty Management Guideline drives customer satisfaction through the implementation of best warranty management practices, focusing on prevention of warranty issues altogether instead of “No Trouble Found” issues.


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Instant Access!

Purchase e-Documents online for an instant download.

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Publications: Supply Chain Managem

ent

SUPPLY CHAIN MANAGEMENT 2D Direct Parts Marking Guideline Provides information for the marking and reading of Data Matrix and/or QR Code symbols marked directly on parts using laser, dot peen and inkjet technologies.

Product Code: B-17 ISBN #: 978160534155290000 Version: 2 (2009)Format - Language Member Price: List Price: License:Hardcopy (English; 70 pages) $29.00 $116.00 e-Document (English; 69 pages) $29.00 $116.00 Single user license e-Document (English; 70 pages) $290.00 $1,160.00 Site license

Act Reporting Information Kit for TREAD Act Reporting Developed to help motor vehicle and equipment manufacturers clarify some of the key milestones, deliverables and action steps for achieving the objectives of the Transportation Recall Enhancement, Accountability and Documentation (TREAD) Act.

Product Code: TC-5 ISBN #: 978160534114990000 Version: 1 (2003)Format - Language Member Price: List Price: License:Hardcopy (English; 45 pages) $29.00 $116.00 e-Document (English; 45 pages) FREE $116.00 Single user license

Business Continuity Planning for the Automotive Supply Chain This guide serves as an aid for automotive suppliers in the development of their business continuity programs. Can also be used to validate an existing business continuity program. Hard copy includes CD.

Product Code: M-12 ISBN #: 978160534070890000 Version: 1 (2007)Format - Language Member Price: List Price: License:Hardcopy with CD (English; 156 pages) $29.00 $116.00 e-Document (English) FREE $116.00 Single user license e-Document (English) FREE $1,160.00 Site license

Get Connected!


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Business Process Narrative for TH&E Industry Purpose of the Business Process narratives is to provide a description of baseline EDI concepts from the perspective of the truck & heavy equipment industry and a series of summaries of potential EDI activities for today’s business environment.

Product Code: THE-3 ISBN #: 978160534118790000 Version: 3 (2003)Format - Language Member Price: List Price: License:Hardcopy (English; 74 pages) $29.00 $116.00 e-Document (English; 74 pages) FREE $116.00 Single user license Finished Vehicle Transportation Damage Standards and Guide This all-encompassing document covers everything from the Global Damage Code Standard, Similarity Matrix Guideline, Non Transportation Damage Guideline, to the Key Placement Guideline, and Inspection Type Location Guideline. Learn how to expedite your electronic claims handling process, saving you time and money.

Product Code: M-22 ISBN #: 97860534258090000 Version: 1 (2012)Format - Language Member Price: List Price: License:Hardcopy (English; 27 pages) $29.00 $116.00 e-Document (English; 27 pages) FREE $116.00 Single user license e-Document (English; 27 pages) FREE $1,160.00 Site license

Global Carriers & Logistics Service Providers Evaluation Evaluation document is to produce one common carrier and LSP evaluation that can be used by shipper, LSP, carrier and customer.

Product Code: M-16 ISBN #: 978160534073990000 Version: 1 (2007)Format - Language Member Price: List Price: CD (English) $29.00 $116.00

Global Materials Management Logistics Agreement (GMMLA) This Global Material Management Logistics Agreement (GMMLA) recommendation contains operational guidelines for a materials management and logistics agreement between parties.

Product Code: M-17 ISBN #: 978160534133090000 Version: 1 (2008)Format - Language Member Price: List Price: License:Hardcopy (English; 37 pages) $29.00 $116.00 e-Document (English; 37 pages) FREE $116.00 Single user license

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Global MMOG/LE Materials Management Operational Guideline & Logistics Evaluation (MMOG/LE) provides a single assessment tool that enables a comprehensive evaluation of Material Planning and Logistics (MP&L) performance and capability. The tool can be used by both supplier and customer throughout the entire product life cycle. Includes CD. Available in multiple languages.

Product Code: M-7 ISBN #: 978160534160690000 Version: 3 (2009)Format - Language Member Price: List Price: Downloadable File (English) $39.00 $78.00

Global Transport Label Standard for the Automotive Industry Global automotive industry standard that describes the format for a common transport label design to facilitate the movement of goods and the exchange of data among all members of the supply chain.


Global Vehicle Damage Codes Laminated Cards These cards detail the standardized set of codes for reporting finished vehicle damage during the transportation process, including coding for defining damage area, type and severity. These cards are offered in increments of 50 per order, and do not include the associated document (available separately).

Product Code: DMG-1(F) Version: 1 (2009)Format - Language Member Price: List Price: Laminated Card (English) $29.00 $116.00 Laminated Card (French) $29.00 $116.00


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Projects—Solutions—Implementations

Join AIAG, and you gain the power to make the right things happen in much less time. AIAG membership gets you FREE tools, assessments, training, publications, and much, much more.Did we mention that all of this was FREE?

Call (248) 358-3003 to join.

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Joint Automotive Industry Forum Global Radio Frequency Identification (RFID) As the basis for global standards, this guide describes best practices, processes, and methods for item identification, verification, traceability, product characteristics and Vehicle Identification Number (VIN2) throughout the global automotive supply chain.

Product Code: B-21 ISBN #: 978160534238290000 Version: 1 (2011)Format - Language Member Price: List Price: License:Hardcopy (English; 100 pages) $29.00 $116.00 e-Document (English; 100 pages) $290.00 $1,160.00 Site license

Key Performance Indicators for Global Material Management The Key Performance Indicators for Global Material Management and Logistics provides recommended business practices for the evaluation of supplier delivery performance between trading partners.

Product Code: M-8 ISBN #: 978160534079190000 Version: 1 (2006)Format - Language Member Price: List Price: License:Hardcopy (English; 77 pages) $29.00 $116.00 e-Document (English) FREE $116.00 Single user license e-Document (English) FREE $1,160.00 Site license

Parts Identification & Tracking Application Standard Outlines the symbologies recommended for automotive part identification and tracking. Recommends the use of the linear symbologies, Code 39 or Code 128, or the 2-D symbologies, Data Matrix or QR Code.

Product Code: B-4 ISBN #: 978160534009890000 Version: 3 (2003)Format - Language Member Price: List Price: License:Hardcopy (English; 36 pages) $29.00 $116.00 e-Document (English; 36 pages) $29.00 $116.00 Single user license e-Document (Chinese; 36 pages) $29.00 $116.00 Single user license e-Document (English; 36 pages) $290.00 $1,160.00 Site license e-Document (Chinese; 36 pages) $290.00 $1,160.00 Site license

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Quality Assurance Guideline for Shipping Labels Provides a practical guide to trading partner label quality assurance.


Supplier Content Reporting Requirements Workbook Includes NAFTA requirements, plus an in-depth discussion of the NAFTA Rules of Origin, content reporting business process, supplier compliance requirements with the AALA regulations, and a resource section.

Product Code: TCPCW-1 ISBN #: 978160534116390000 Version: 5 (2006)Format - Language Member Price: List Price: License:Hardcopy (English; 169 pages) $29.00 $116.00 e-Document (English; 169 pages) FREE $116.00 Single user license


ent

Maintain a Compliant Trade Program

In December 1993, NAFTA was signed into law. The Mod Act (Customs Modernization and Informed Compliance Act) has shifted the obligation for correct classification, appraisement and admissibility determinations to the importer, subject to double checks by Customs.

AIAG helps ensure that your organization stays informed and compliant with customs regulations. To this end, AIAG offers:• In-depthcustomsinformationkitsandpublications.• Annual conferences that explore updates and current issues.• TrainingprogramsonHarmonizedTariffSchedulesandNAFTA

Content Reporting.

U.S. Customs and International Trade Regulations

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Industry Issue

AIAG member companies and industry stakeholders are challenged with managing the risks of climate change. The time was right to progress from lean production to sustainable production. Forward-looking companies are going beyond their direct greenhouse gas (GHG) emissions and looking at the risk of indirect GHG emissions such as purchased electricity, transportation of goods, and the production of materials purchased from suppliers. However, the industry needed a consistent way to calculate various GHG emissions.

Unique Insight

Automotive manufacturers and suppliers collaborated on a harmonized process for

estimating, collecting and reporting manufacturing facility-based GHG

emission data. As a result, a consistent approach, methodology, tool and

format for calculating GHG emissions were developed for suppliers’ use in

reporting to OEMs and other customers.



American Honda Motor Co.

Chrysler Group LLC

Ford Motor Co.

General Motors Co.

GZA GeoEnvironmental,

Inc.

Honda of America

Manufacturing, Inc.

Lear Corp.

Toyota Motor Engineering &

Manufacturing North America, Inc.

TRW Automotive

Results

The AIAG process is based on World Resource Institute Guidance and other global GHG emission processes now in place. The solution gave OEMs a unified process for estimating, collecting, and reporting GHG emissions from manufacturing supply base operations.

OEMs Develop Unified Process for Estimating, Collecting and Reporting Greenhouse Gas Emissions

Trading Partner Labels Implementation Guideline Describes the template for bar code labels on shipping containers - both unit loads and transport packages. Physical parameters of the symbols and labels are provided and a bar code quality level is specified.

Product Code: B-10 ISBN #: 978160534002990000 Version: 3 (2004)Format - Language Member Price: List Price: License:Hardcopy (English; 124 pages) $29.00 $116.00 e-Document (English; 124 pages) $29.00 $116.00 Single user license e-Document (Chinese; 124 pages) $29.00 $116.00 Single user license e-Document (English; 124 pages) $290.00 $1,160.00 Site license e-Document (Chinese) $290.00 $1,160.00 Site license

Lift Truck Visibility with Load Paper compiles findings on the subject of forward visibility and examines criteria to consider in determining forward visibility including load size, operator stature, and lift truck attachments.

Product Code: OHS-9 Version: 1 (2008)Format - Language Member Price: List Price: Adobe PDF (English; 20 pages) FREE $116.00

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Training and Certification Programs

Training courses and informational seminars – in relevant, targeted subject areas – provide industry employees with the knowledge they need to meet customer requirements to compete in the global automotive supply chain.

AIAG training programs are:

• Intensive – attendees will know how to implement the skills acquired.• Interactive and Informal – Low student-to-teacher ratios encourage

interaction.• Practically Oriented – case studies and applications apply to real world

experiences.

Choose the training program that best fits your needs: at our headquarters, on-site at your location, or online.

Stay Competitive

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Industry Issue

AIAG member companies and industry stakeholders are challenged with managing the risks of climate change. The time was right to progress from lean production to sustainable production. Forward-looking companies are going beyond their direct greenhouse gas (GHG) emissions and looking at the risk of indirect GHG emissions such as purchased electricity, transportation of goods, and the production of materials purchased from suppliers. However, the industry needed a consistent way to calculate various GHG emissions.

Unique Insight

Automotive manufacturers and suppliers collaborated on a harmonized process for

estimating, collecting and reporting manufacturing facility-based GHG

emission data. As a result, a consistent approach, methodology, tool and

format for calculating GHG emissions were developed for suppliers’ use in

reporting to OEMs and other customers.



American Honda Motor Co.

Chrysler Group LLC

Ford Motor Co.

General Motors Co.

GZA GeoEnvironmental,

Inc.

Honda of America

Manufacturing, Inc.

Lear Corp.

Toyota Motor Engineering &

Manufacturing North America, Inc.

TRW Automotive

Results

The AIAG process is based on World Resource Institute Guidance and other global GHG emission processes now in place. The solution gave OEMs a unified process for estimating, collecting, and reporting GHG emissions from manufacturing supply base operations.

OEMs Develop Unified Process for Estimating, Collecting and Reporting Greenhouse Gas Emissions

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World-Class Training and Certification ProgramsA variety of training formats ensure that your employees and extended supply chain are provided with a consistent message and top-quality educational experience – no matter where they are located.

• In Person: Open enrollment courses are offered at AIAG’s headquarters in Southfield, Michigan.• Online: Many of our courses are now available online if you prefer to engage in training from the comfort of your own home or

office. • On-Site: If you have a team that needs their skills refreshed or updated, AIAG’s expert trainers can bring almost any course offered in this catalog to your location.

ENGINEERING Geometric Dimensioning and Tolerance (GD&T) This one-day course is an overview of the GD&T concepts in controls necessary for proper layout and applications. The course will cover typical issues that can occur when applying a traditional coordinate system and how Geometric Tolerance can overcome them. You will be introduced to the symbols, terminology and the rules for GD&T based on ASME Y14.5M-1994.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 0.80 Date(s) Time(s): April 15, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 325.00 List: $ 425.00 September 12, 2013 8:00 AM - 5:00 PM ISO/TS 16949 ISO/TS 16949 Internal Quality Auditing This course is for newly selected internal auditors or for qualified auditors that need a thorough refresher. Through individual participation and group activities, you will acquire the necessary skills to conduct successful internal quality system audits for ISO/TS 16949. A simulated audit, based on documentation from an actual organization, is included to help you develop and refine your newly acquired knowledge and skills.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 1.50 Date(s) Time(s): March 14-15, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 625.00 List: $ 825.00 June 5-6, 2013 8:00 AM - 5:00 PM September 11-12, 2013 8:00 AM - 5:00 PM

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ISO/TS 16949 Supplier Auditor Certification Develop high quality internal audits for better performance on registration and surveillance audits. In just four days with a low student-to-instructor ratio of 15:1, learn to improve your internal audits and the results of your surveillance audits with the “supplier version” of the official ISO/TS 16949:2009 third-party auditor certification course. Instruction focuses on the requirements of ISO/TS 16949:2009, its linkages to North American automotive quality core tools and customer requirements, and the automotive process approach auditing practices. Coursework is designed to meet ISO/TS 16949:2009 requirements and customer requirements for Chrysler, Ford Motor Co. and General Motors Co.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 3.00 Date(s) Time(s): April 22-25, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 1,695.00 List: $ 1,995.00 October 28-31, 2013 8:00 AM - 5:00 PM

Training: ISO/TS 16949

Earn Your Internal or Lead Auditor Certification

Internal and lead auditors assist your company in maintaining a seamless quality management system and in meeting fast-changing, customer-driven requirements. Using industry methods and tools, our auditor classes help you drive continuous improvement throughout your quality management system.

Our auditing courses zero-in on the knowledge and skills you really need to improve the performance of your quality management system.

Auditor certification courses can be held on-site at your facility.

For more information or to register for courses, visit www.aiag.org or call (248) 358-3003.

Auditor Certification Courses

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RABQSA-Certified ISO 9001 Internal Auditor Training with ISO/TS 16949 Automotive Emphasis Internal auditors in the automotive industry are essential to providing the objective feedback required for maintaining and continuously improving upon an effective ISO/TS 16949 quality management system. Recommended for new or current internal auditors who need to perform internal quality audits, this course will provide you with the background to audit an internal quality management system to the requirements of ISO/TS 16949. In addition, it is designed specifically for automotive suppliers and meets ISO/TS 16949 and customer requirements for Chrysler, Ford Motor Co., and General Motors Co.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 2.40 Date(s) Time(s): February 18-20, 2013 8:00 AM - 6:00 PM Pricing: Member: $ 995.00 List: $ 1,195.00 May 20-22, 2013 8:00 AM - 6:00 PM August 5-7, 2013 8:00 AM - 6:00 PM November 19-21, 2013 8:00 AM - 6:00 PM RABQSA-Certified ISO 9001 Lead Auditor Training with AIAG ISO/TS 16949 Supplier Auditor Certification Lead auditors assist your company in maintaining a seamless quality management system and in meeting fast-changing, customer-driven requirements. Using industry methods and tools, our lead auditor classes help you, as an automotive professional, drive continuous improvement throughout your quality management system.

This exclusive AIAG course - the highest level of auditor training available to automotive suppliers - meets ISO/TS 16949 requirements and customer requirements of Chrysler, Ford Motor Co., and General Motors Co. It is the only ISO/TS 16949 training that combines the AIAG Supplier Auditor Certification with the RABQSA-Certified ISO 9001 Lead Auditor Training.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 3.80 Date(s) Time(s): February 11-15, 2013 8:00 AM - 6:00 PM Pricing: Member: $ 1,895.00 List: $ 2,095.00 April 15-19, 2013 8:00 AM - 6:00 PM June 24-28, 2013 8:00 AM - 6:00 PM August 12-16, 2013 8:00 AM - 6:00 PM October 21-25, 2013 8:00 AM - 6:00 PM December 9-13, 2013 8:00 AM - 6:00 PM

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Understanding ISO/TS 16949 The requirements of ISO/TS 16949 promote a process approach for the design and development, production, installation and service of automotive products, which can result in increased quality, a reduction in variation and increased efficiency. Develop a complete appreciation for ISO/TS 16949, including the process approach to quality management, and an understanding of how it is necessary and valuable to your overall business management system.

Learn the intent and requirements of the Technical Specification and its linkages to North American automotive quality Core Tools (APQP, FMEA, MSA, PPAP and SPC) and customer requirements of Chrysler, Ford Motor Co. and General Motors Co. NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs.

CEUs 1.50 Date(s) Time(s): March 12-13, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 625.00 List: $ 825.00 June 24-25, 2013 8:00 AM - 5:00 PM September 9-10, 2013 8:00 AM - 5:00 PM

Training: ISO/TS 16949

The Premier Standard for Continuing Education & Training

The International Association for Continuing Education and Training is a non-profit association dedicated to quality continuing education and training programs.

AIAG has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102; (703) 506-3275.

In obtaining this approval, AIAG has demonstrated that it complies with the ANSI/IACET 1-2007 Standard which is recognized internationally as a standard of good practice.

As a result of their Authorized Provider membership status, AIAG is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET 1-2007 Standard.

Authorized IACET Provider

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Industry Meetings and Conference Presentations. Most FREE for Members.

Information On Demand. AIAG Webcasts.

Conflict Minerals: An Industry BriefingThe Automotive Industry’s perspective on conflict minerals legislation. You will hear about the industry-leading initiatives AIAG and its members are collaborating on to help companies responsibly source minerals in the supply chain.Pricing: Member: FREE Non-member: $75.00

Global Chemical Regulation Awareness and Man-agement Training: Regulations: Management and Compliance - Course 1 This one-hour training course provides participants with an intro-duction to global chemical regulations with a focus on managing the proliferation of global environmental regulations and the importance of developing compliance strategies from product design to end-of-vehicle life. Courses 2 and 3 available soon. Pricing: Member: FREE Non-member: $250.00

Effective Problem Solving for Leaders and PractitionersAs a summary of the Effective Problem Solving Practitioners’ Guide (CQI-20) and Leaders’ Guide (CQI-21), this live recorded webinar will walk through the Effective Problem Solving process and identify how it relates to common problem solving approaches using a case study with a special focus on the “new” process elements, such as the use of FMEAs as an integral part of the problem solving process and the inclusion of Escape, Occurrence, and Systemic root causes. Omnex, Inc.Pricing: Member: $150.00 Non-member: $400.00

Heat Treat 3rd Edition Roll OutThe Heat Treat 3rd Edition roll out gives the history of CQI-9, and summarizes the new and modified questions and pyrometry that have changed since the last edition. Pricing: Member: FREE Non-member: $49.00

Supplier Management Process Rollout (CQI-19)Overview of the new Supplier Management Process Guide to address automaker concerns about the purchased product controls in the supply chain. Sure to become another AIAG industry standard. Pricing: Member: FREE Non-member: $49.00

Process FMEA Mike Down, FMEA/DFM Engineer, General Motors Company, one of the authors of the FMEA 4th edition presents on the fundamentals of developing process flow charts, process failure mode and effects analysis (PFMEA) control plans and their required linkage.Pricing: Member: FREE Non-member: FREE

The Future of Quality: Innovation - How To Create and Manage Dan Reid contrasts the terms “innovation” with “invention” and “continuous improvement” and describes how quality professionals can and should broaden their scope to include systematic innovation as a process that can be learned andmanaged.Pricing: Member: FREE Non-member: FREE

For a complete listing of available webcasts, please visit www.aiag.org

Here are some of the many webcasts available on www.aiag.org:

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MATERIALS MANAGEMENT Global MMOG/LE Implementation Training - Level 1 In light of global economic challenges and vehicle fluctuation and demand, it is more important than ever to focus attention on supply chain management issues including customer requirements, capacity constraints, contingency planning, sub-tier capability, resource allocation, and employee skills. This hands-on, instructor-led course is designed to improve materials management efficiency and effectiveness in your supply chain leveraging the Global Materials Management Operations Guideline Logistics Evaluation (MMOG/LE). MMOG/LE is the global standard for supply chain management processes that reduces costs from errors, waste, and workload for suppliers and customers. You will learn best practices to complete the MMOG/LE assessment tool, identify gaps and prepare action plans.

For classes held in Southfield, MI, registration includes an electronic copy of the Global Materials Management Operations Guideline/Logistics Evaluation (MMOG/LE Version 3).

The classroom setting is designed to interact with the instructor, complete group exercises and allow you to network with other users and OEM representatives.

Course Objectives:• Introduction and general overview of MMOG/LE• How to leverage, navigate, and implement the MMOG/LE Assessment within your organization• How to align MMOG/LE with ISO/TS 16949• How to evaluate criteria for compliance NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs.

CEUs 0.80 Date(s) Time(s): January 09, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 350.00 List: $ 495.00 February 06, 2013 8:00 AM - 5:00 PM March 06, 2013 8:00 AM - 5:00 PM April 03, 2013 8:00 AM - 5:00 PM May 01, 2013 8:00 AM - 5:00 PM June 05, 2013 8:00 AM - 5:00 PM July 10, 2013 8:00 AM - 5:00 PM September 18, 2013 8:00 AM - 5:00 PM November 06, 2013 8:00 AM - 5:00 PM

Training: Materials M

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For a complete listing of available AIAG Training Courses, please visit www.AIAG.org

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QUALITY Advanced Product Quality Planning & Control Plan (APQP) Avoid confusion or misinterpretation of automotive requirements with a clear understanding of advanced product quality planning (APQP) and how it relates to ISO/TS 16949. Run step-by-step through APQP and learn about the Chrysler, Ford Motor Co., and General Motors Co. common requirements and what you need to do to achieve compliance with the guidelines for product quality planning and the preparation of control plans.

This class provides an overview of the tools, procedures and reporting requirements specified in the Advanced Product Quality Planning and Control Plan reference manual.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 0.80 Date(s) Time(s): February 11, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 325.00 List: $ 425.00 May 13, 2013 8:00 AM - 5:00 PM August 27, 2013 8:00 AM - 5:00 PM November 18, 2013 8:00 AM - 5:00 PM APQP How-To Workshop Gain the skills to effectively implement an Advanced Product Quality Planning & Control Plan (APQP). This two-day, activity-based course will teach you about APQP tools and the linkage between process flow charts, Failure Mode and Effects Analysis (FMEA), control plans and Production Part Approval Process (PPAP).NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 1.50 Date(s) Time(s): April 22-23, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 625.00 List: $ 825.00 October 14-15, 2013 8:00 AM - 5:00 PM

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Industry Issue

Chrysler, Ford and General Motors each had its own production part approval process (PPAP), forcing suppliers to understand varying terminology and submission requirements. With a PPAP, the OEM gains evidence that all customer engineering design record and specification requirements are properly understood. Standardizing the production part approval process increases a supplier’s ability to produce products that consistently meet customer requirements during an actual production run.

Unique Insight

In 1993, working under the auspices of AIAG, the three automakers agreed

to work together to standardize the PPAP manual. The revision included

procedures and reporting formats for reviewing supplier submissions

of production parts for customer approval.


Results

With standardized PPAP, an OEM knows that a supplier understands its requirements. The supplier benefits because approval is made prior to production, lessening the chance for error. In addition, the supplier can use common terminology and standard forms among customers. Other benefits include quick problem resolution and significant quality enhancements over the product’s life cycle.

PPAP Standard Reduces Errors and Improves

Part Quality


Chrysler Group LLC

Ford Motor Co.

General Motors Co.

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Industry Issue

Chrysler, Ford and General Motors each had its own production part approval process (PPAP), forcing suppliers to understand varying terminology and submission requirements. With a PPAP, the OEM gains evidence that all customer engineering design record and specification requirements are properly understood. Standardizing the production part approval process increases a supplier’s ability to produce products that consistently meet customer requirements during an actual production run.

Unique Insight

In 1993, working under the auspices of AIAG, the three automakers agreed

to work together to standardize the PPAP manual. The revision included

procedures and reporting formats for reviewing supplier submissions

of production parts for customer approval.


Results

With standardized PPAP, an OEM knows that a supplier understands its requirements. The supplier benefits because approval is made prior to production, lessening the chance for error. In addition, the supplier can use common terminology and standard forms among customers. Other benefits include quick problem resolution and significant quality enhancements over the product’s life cycle.

PPAP Standard Reduces Errors and Improves

Part Quality


Chrysler Group LLC

Ford Motor Co.

General Motors Co.

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Cost of Quality Workshop The cost of quality has been a subject of discussion for over 45 years but is rarely used as a management tool. Instead, it is typically used to provide a means of measuring defects in manufacturing. But defects occur everywhere in an organization and quantifying them in financial terms makes it easier to identify, prioritize, and target those that are high leverage for corrective action. Cost of quality helps ensure we manage quality in the same way that we manage the rest of the organization, using money. This training utilizes the practices taught in AIAG’s The Cost of Poor Quality Guide. Date(s) Time(s): April 18, 2013 8:00 AM - 3:00 PM Pricing: Member: $ 325.00 List: $ 425.00 October 17, 2013 8:00 AM - 3:00 PM

Credit-Based Training Programs

AIAG’s credit-based training program provides an added value for your training investment. Through on-site or open enrollment courses, you can earn college credit forISO/TS 16949:2009, North American Automotive Quality Core Tool, and ISO/IEC 17025-related courses. The academic credits can be applied at most colleges and universities toward higher education degrees. This is the first program of its kind for automotive quality training.

Academic credits are issued by Riverland Community College,accreditedbytheHigherLearningCommission.To be eligible for academic credits, you must successfully complete each course. Call us at (248) 358-3003 for details!

Earn Academic Credit with AIAG Training!

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Failure Mode and Effects Analysis (FMEA) Overview Develop a real-world, functional understanding of Failure Mode and Effects Analysis. ISO/TS 16949 internal auditors or second-party auditors, anyone involved in developing design and/or process FMEAs or in the implementation of ISO/TS 16949 will benefit from learning about the common set of requirements that should be used to implement FMEA techniques into design and manufacturing processes. NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 0.40 Date(s) Time(s): February 12, 2013 8:00 AM - 12:00 PM Pricing: Member: $ 175.00 List: $ 225.00 May 14, 2013 8:00 AM - 12:00 PM August 28, 2013 8:00 AM - 12:00 PM November 19, 2013 8:00 AM - 12:00 PM PFMEA in Context The development and usage of the quality core tools including process flow diagrams, process FMEAs and control plans are nothing new to the automotive supply base. Unfortunately, in many cases these documents are not used to their full potential reducing the benefit for both suppliers and their customers. As the advanced next step in process improvement, this 2-day workshop was designed to reemphasize the benefits, importance, and proper development of these documents for the benefit of supplier organizations and their customers. NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 1.50 Date(s) Time(s): February 13-14, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 625.00 List: $ 825.00 May 15-16, 2013 8:00 AM - 5:00 PM August 29-30, 2013 8:00 AM - 5:00 PM November 20-21, 2013 8:00 AM - 5:00 PM

Training: Quality

Explanation of Symbols

‡Upon successful completion of coursework and examination

College Credit AvailableCertificate Awarded‡

Online Registration

On-site Available

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Competitive advantageGet the know-how to optimize your products and processes. Our highly qualified trainers have extensive knowledge and real-business experience to keep your employees aware of the latest information.

Cost advantageTraining at your location costs less per person than public courses. Save on course fees, travel, meals, and lodging by incuring the travel expense of just 1 instructor.

Time advantageIncrease productivity and reduce the time your employees are away from the job by scheduling training on-site at your convenience. Train your entire team on-site at your location and gain the advantage.

AIAG corporate training solutions are cost effective, convenient and comprehensive. Available worldwide and tailored to your specific team — large or small — AIAG corporate training is taught at your facility, in your native language, conveying one consistent message.

Train your entire team on-site with AIAG’s corporate training solutions

Corporate Training Solutions

Call (248) 358-3003 for more information about on-site training!

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Production Part Approval Process (PPAP) Overview Whether you are familiar with the Production Part Approval Process (PPAP) requirement, need a refresher or are new to PPAP altogether, this overview course is for you.

Become versed on the procedures, reporting requirements and activities specified by the PPAP manual. Instruction covers the fourth edition manual, submission and specific requirements for part approval records/sample retention, and part-submission status. A review of forms in the PPAP manual is also included.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 0.40 Date(s) Time(s): February 12, 2013 1:00 PM - 5:00 PM Pricing: Member: $ 175.00 List: $ 225.00 May 14, 2013 1:00 PM - 5:00 PM August 28, 2013 1:00 PM - 5:00 PM November 19, 2013 1:00 PM - 5:00 PM Understanding and Implementing APQP with PPAP Learn the skills needed to implement the APQP process, develop control plans and complete the Production Part Approval Process smoothly, efficiently and effectively within your company. Additionally, acquire the skills necessary to complete all five APQP phases from “voice of the customer” through final output, including control plan methodology and PPAP submission.

Through group activities and hands-on coaching, you learn the importance of thorough planning activities and develop a functional timing plan for production and delivery of a simulated product. Using simulations, groups work with customer engineers to develop a customer requirement and take it from prototype to a functionally acceptable and capable part. Learning is enhanced as teams develop flow charts, process instructions and control plans for the product and carry them through to PPAP submission.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 1.50 Date(s) Time(s): March 14-15, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 625.00 List: $ 825.00 June 20-21, 2013 8:00 AM - 5:00 PM September 26-27, 2013 8:00 AM - 5:00 PM December 5-6, 2013 8:00 AM - 5:00 PM

Training: Quality

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Understanding and Implementing FMEA Establish the foundation to void Murphy’s Law; things that could go wrong don’t have to when you learn to use FMEAs successfully. This course will teach you the skills to understand and use FMEAs and the concept of risk reduction and defect prevention.

Widely used across manufacturing sectors, FMEAs are an effective tool to identify and quantify risks associated with designs or processes. In this class, participants will learn to understand and use FMEAs to mitigate or reduce risk, and prioritize improvement efforts. NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 1.50 Date(s) Time(s): March 12-13, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 625.00 List: $ 825.00 June 18-19, 2013 8:00 AM - 5:00 PM September 24-25, 2013 8:00 AM - 5:00 PM December 3-4, 2013 8:00 AM - 5:00 PM Understanding and Implementing MSA and SPC Improve your ability to analyze your manufacturing system and enhance its effectiveness. Learn how to establish, analyze and implement a Statistical Process Control (SPC) system in a manufacturing environment.

Discover how to implement and audit SPC fundamentals at your facility and develop a statistical toolbox that can be used for each of your projects to reflect the stability and capability of your measurement systems.

You’ll also find out how to develop measurement studies for each of your projects that reflect the stability and capability of your measurement system, and identify the linkages between the measurement system, using techniques of measurement systems analysis (MSA) and the appropriate tools for defining its continued capability and effectiveness. In addition, this course includes activities to help you understand and audit your measurement system.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 0.80 Date(s) Time(s): March 11, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 325.00 List: $ 425.00 June 17, 2013 8:00 AM - 5:00 PM September 23, 2013 8:00 AM - 5:00 PM December 02, 2013 8:00 AM - 5:00 PM

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VDA 6.3 - Qualification as Process Auditor in Product Life Cycle with Certified Examination (Module E) This course is designed for people who want to achieve qualification as a certified VDA 6.3 process auditor within the shortest time possible. This five-day course and examination includes all of the below training modules.

VDA 6.3 - General Basics for Process Auditors (Module A)VDA 6.3 - Process Audit - Product Life Cycle (Module BII)VDA 6.3 - Examination for Certified Process Auditors (Module C)

After passing the Modules above you will receive a VDA certificate with your registered number, an auditor card, and entry into the VDA QMC database.

Prerequisite:Before being admitted into the exam, the applicant must meet the following requirements:

• Certification of an auditor qualification (e.g. based on EOQ/ISO 19011 systems) and have auditor experience. • Minimum of 5 years of industrial experience, preferably in manufacturing companies in the automotive industry, including at least

2 years in quality and/or process management..

Applicant must submit a completed Application Form for Admission to Examination for Certified Process Auditor VDA 6.3 (VDA Form 1408) and submit all the appropriate evidence and documentation. Once the application has been received, it will be reviewed for acceptance into the course/examination. Date(s) Time(s): February 18-22, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 2,400.00 List: $ 2,900.00 May 6-10, 2013 8:00 AM - 5:00 PM August 19-23, 2013 8:00 AM - 5:00 PM November 11-15, 2013 8:00 AM - 5:00 PM

Explanation of Symbols

‡Upon successful completion of coursework and examination

College Credit AvailableCertificate Awarded‡

Online Registration

On-site Available

E-learning/E-Training International

Training: Quality

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WARRANTY Integrating the Warranty Management Guideline into your Business The Warranty Management Guideline (CQI-14) provides a best practice approach for managing warranty with the consumer in mind. In this class, participants will learn how to use the warranty tools listed in CQI-14, focusing on effective root cause analysis of “No Trouble Found” issues to prevent their recurrence.NOTE: Attendance to the entire course is required to receive a Certificate of Attendance with CEUs. CEUs 0.80 Date(s) Time(s): April 25, 2013 8:00 AM - 5:00 PM Pricing: Member: $ 325.00 List: $ 425.00 August 20, 2013 8:00 AM - 5:00 PM November 07, 2013 8:00 AM - 5:00 PM

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Global Chemical Awareness TrainingFor AIAG Members, the Industry’s Best Chemical Training is FREE—and Just a Click Away

A lot of people don’t like to ask for help—and we get that. But when it comes to global chemical regulations, this is the time you want to stand on the shoulders of AIAG’s chemical reporting member experts.

The dramatic rise in chemical regulations has put incredible pressure on automotive suppliers. The simple fact is that the vast majority of suppliers do not understand the chemical management regulations currently placed on them. Failure to properly comply can lead to manufacturing shutdowns and damage to your company’s reputation, as well as lawsuits, fines, and penalties.

AIAG’s three-part training series targets company directors, engineering, designers, purchasing agents, and environmental practitioners—because chemical regulations impact all aspects of a product’s life cycle. The AIAG Global Chemical Awareness and Management Training Series includes a total of six hours of training on regulation management, a global product regulation overview, and an interactive session on regulatory compliance.

Failure to properly train your team on global chemical management can lead to the risk of supply chain interruption. Remember—this is not an area where you can go it alone—and with AIAG’s chemical management training now a benefit of membership, there’s no reason to.

For more information on accessing the Global Chemical Awareness and Management Training Series as a benefit of your AIAG membership, call AIAG Customer Service at (248) 358-3003 or visit www.aiag.org.

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AIAG is a truly unique place. OEMs and suppliers rub elbows and solve industry problems. Working under the AIAG umbrella, they collaborate on smart solutions to solve global automotive challenges. It’s true—it happens here every single day.

Since 1982, AIAG’s dedicated team of Volunteer Experts and Program Managers have streamlined the problem-solving process, providing the needed intelligence and expertise, and helping the industry fix pain points in their manufacturing and supply chains.

But this level of work doesn’t happen without broad support across an industry. You can’t be a game-changer without all key players on the field.

AIAG needs industry-wide membership to support the money-saving (we’re talking billions) activities and initiatives it tackles for you every day.

Stop commiserating and start collaborating.Call our membership specialists for assistance: (248) 358-3003.

Why Join AIAG?Because we have the power to get things done.

26200 Lahser Road, Suite 200Southfield, MI 48033p: (248) 358-3003 | f: (248) 799-7995 | www.aiag.org

summits13

Save the dates now to ensure your participation in these special events! Visit www.AIAG.org for more information.

Valuable sponsorship and exhibitor opportunities are available. Please contact Shannon Osburn at [email protected] for details!

Corporate Responsibility Summit

April 24 - 25, 2013 Suburban Collection Showplace • Novi, MI

Supply Chain Summit

June 18, 2013The Inn at St. John’s • Plymouth, MI

Quality Summit

September 16 - 17, 2013Laurel Manor • Livonia, MI