AI-driven governance in collaboration with...planning data-driven projects to generate value from existing data report that big data could fundamentally change the way their company

Grab’n Go

Empower your Chief Data Officer with Smart Services

22 May 2019

AI-driven governance in collaboration with

22

Industry 4.0 Revolution

Past Future2000

Future

Today’s Inflection Point

Classical Data

Management

The “CDO” Role

Industry 4.0

Data Driven Advantage

2010+

From data management to a data advantage perspective

ContinuedTraditional Models

Big Shifts

regulatory and compliance focus

data usage for reaction to crisis

periodic data cleanupshaving good data becomes important

new role for CDO

advent of business analytics

integration of data with the business

digitization of white collar jobs

advances in data science

greater business results

increased spend

companies manage data as an advantage

33

Industry 4.0 Revolution

Past Future2000

Future

Today’s Inflection Point2010+


ContinuedTraditional Models

Big Shifts

“Gartner estimates that by 2021, the office of the CDO will be an integral function,

comparable to IT, business operations, HR, and finance in 75% of large enterprises.”

Copyright © 2018 Deloitte Development LLC. All rights reserved. 4

Executive level alignment

Leader who can deliver and perform multiple roles:

• Operator

• Catalyst

• Technologist

• Strategist

New talent model support

A successful office of the CDO needs:

Overcoming challenges to get to a data advantage perspective

Critical Role of CDO Leadership

Copyright © 2018 Deloitte Development LLC. All rights reserved. 5

Ensure data project deliver value

In the race for competing priorities, companies

should create a value map based on areas of

enterprise data to visualize data to value

relationships and prioritize the data areas to target

Allocate approx. 10% of Capex Data

As the role of data management is

increasing, it is important that companies

are spending enough on resources who

make sure data serves business needs

CDO Executive Leader

The Chief Data Officer (CDO) role is quickly transforming and emerging as a critical enabler among the leadership team. CDOs are tasked with enhancing executive decision making, improving operational efficiency and empowering innovation.

Big Shifts In Data Strategy

Achieving Data

Advantage

CDO/Exec.

Leadership

Business

and Value

Outcomes

Data

Function

Funding

Accelerate business through a data advantage perspective

66Chief Data Officer Smart Services

North Americas

Europe

Public TechFinancial Services

Pharma

The Chief Data Officer is an evolving role – in its infancy in Europe – most mature in North America within Public, FSI, Pharma and Tech companies.

The rise of the Chief Data Officer

77Chief Data Officer Smart Services

Transformational Leader & Innovator

CDO 2.0CDO 3.0

CDO 4.X

Business Enabler CDO + Analytics

Business Strategy Enabler“Insight Driven Organization”

- 2015

2016 - 2017Starting now..

Role focused on facing off to regulators

Responsibilities mainly towards improving data quality, availability and compliance

CDO emerges as an enabler supporting growth, cost reduction, and risk reduction strategies.

Emergence of the role as a data and analytics empowered strategic leader.

Focus on innovation in leveraging emerging technologies to solve the data and analytics challenge

Is a business enabler to the CFO, CRO, COO and LOB executives

Data aware and analytics driven towards an “Insight Driven Organization.

The Chief Data Officer will champion insight driven organizations

The rapid development of the CDO role

88

Is it really that simple and solely a success story? The Chief Data Officer has one of the most challenging jobs to get done: clean up the mess of decades of legacy, history and emotional connections with what was..

Source: Gartner, The third annual Gartner Chief Data Officer survey

“

“Organizations need support in developing and defining the role to fit their unique cultural and organizational objectives.”Gartner

50 per cent of these CDO’s will be seen to fail

90 per cent of large companies will have a chief data officer by

the end of 2019

Majority of the CDO’s stop within24 months

90% 50% 24 months

99

NAVIGATING THE CHIEF DATA OFFICER ON THE ROAD TO A DATA-DRIVEN ORGANIZATION

Shifting from incremental siloed initiatives to a holistic data journey characterized by leadership, commitment, inclusion, engagement and collaboration

Getting our basics right

Industry Insights

Business Strategy

Stakeholder Landscape

Data Strategy

Data Governance

Data Architecture

Data Quality

Data Accessibility

Data culture & change readiness

Data Utilization Use Cases

Optimize & Innovate

The CDO building blocks for

sustainable success

Data Landscape

Technology landscape

Third Parties

Cyber security, Privacy & Ethics

Understand the environment

Understand where we are

1010

What Deloitte’s CDO Smart Services can do The CDO-as-a-service model is a turnkey service that delivers an end-to-end team that will immediately begin to assess, prioritize and address the transformational data issues for your organization

CDO-Smart

Services

Operating model design of CDO office & relationship with other C-suite executives

Developing overall CDO vision and strategy and change management approach

Implementing and/or running of CDO office, including defining skills and recruiting

Assisting in execution and management of strategic initiatives & realization of data value

Periodic audits and maturity & compliance assessments

Why CDO-Smart Services ?

1

2

3

4

5

Need for a cross-functional data vision and strategy

Understanding need to operate as a data-driven organization

Lack of clarity on CDO reporting structure or support model

Concerns about data quality impact on regulatory compliance

Desire to make data an enterprise-wide asset

What does CDO-Smart Services offer?

Data value realization opportunities

Modernized data operations

CDO office with the right goals and tools

Mitigation of regulatory risks

CDO-Smart Services Organization Impact

22nd May 2019

From Data Management to Data Advantage

Arne Löfgren

Alliance lead Nordics

We’re at a Tipping Point

12 © Informatica. Proprietary and Confidential.12 © Informatica. Proprietary and Confidential.12 © Informatica. Proprietary and Confidential.

~80% of leaders

Sources: RightScale, Gartner, Compuware

will adopt self-

service BI

initiatives

looking at multi-

cloud strategy,

averaging about 5

clouds

define

data/analytics

strategy as top CDO

responsibility

say in 2 years

companies will

compete on

customer experience

admit they don’t

know where all their

customer data

resides

Are you building a

data-drivenintelligent

enterprise for the future?


CDO challenges- What does CDO smart services have to solve

1. Need for a cross functional data vision and strategy

2. Understanding need to operate as a data driven organization

3. Lack of clarity on CDO reporting structures or support model

4. Concerns about data quality impact on regulatory compliance n

5. Desire to make data an enterprise wide asset

1. How to track and communicate value connected to processes and strategy

2. Create an operational Data Goverance process

3. Clarify and Visualize priority areas n

4. Visualize the system environment and potential risks connected to compliance policies

5. Categorize, validate and communicate available data assets to the organisation


Digital Transformation: Powered by DataHow do we make data an asset?

53% 78% 71% 90%IT decision-

makers are

planning data-

driven projects

to generate

value from

existing data

report that big

data could

fundamentally

change the

way their

company does

business

feel strongly

that data will

create new

revenue

streams & lines

of business

within three

years

of the CIOs

surveyed

believe in

Digital

Transformation

Source: IDG & CIO.com Survey

Only 15%

are executing


TransparencyValue

ChangeRoles

SkillsUnderstandingSilos

VisionAlignment to the Business

What’s holding you back?And do you have a plan for overcoming these obstacles?


Data must be easy to find and understand to ease compliance

Rapid Collaborative

Innovation

Regulatory Requirements

Ease of compliance

Technical data search and view for IT

Contextual data search and view for business

R&D Production & Supply Chain

Commercial Devices & Social

Partnerships & Outsourcing

Data must be easy to find and understand to ease compliance & regulatory requirements


The Good newsMuch of what we need already exists, or can be discovered

What we know

• Biz Processes

• Project plans

• Regulations

What we think

we know

• Talk to ‘experts’

• Email

superuser

• Poll the team

What we can

discover

• Manual

• Existing tools

• Automation

Reusable Discoverable Discoverable


COMPUTE

MONITOR AND MANAGE

Usage Operational

Technical Business

How can you Connect and DiscoverUtilize the Value of Metadata Intelligence and AI

Exploiting Metadata through AI and Automation

Self-service data discovery with AI

Intelligent recommendations

Catalog-driven intelligent development

Self-integrating, self-healing systems

AI to cluster data (Like Photo Tagging)

Intelligent semantic search, 360 view

aug

me

nta

tio

n


Intelligent Data Governance principlesPowering Digital Transformation

1. Enable collaboration across stakeholders to collect the knowledge and context

already in a business

2. Realise governance by connecting policy efforts with the technical and

operational efforts

3. Enable the data governance stakeholder to act with authority and confidence

to achieve measurable results with searchable and actionable enterprise views

4. Empower the data governance stakeholder to always be in control by monitoring

and reporting attainment over time in the right business context

5. Democratise data access for all with the right user experiences spanning non-

technical business users to IT


Intelligent Data Governance drives business valueThe CDO role needs to control and balance this process

Collaboration

• Getting the Business and IT collaborating around data

Data Landscape

• Really understand your data landscape

Change

• Supporting change, when change is the only constant

Value

• How data governance drives business value


So why is this important?Data related change happens often and in many different areas

Processes Projects Regulations

Systems Applications

How do we glue this together?


Clue: Connect what you knowConnect as much, or as little, as needed

Regulation

Policy

Process

Glossary

System

Dataset

Data

Project

Data Quality

StakeholderRole

Legal EntityGeography


Adoption ProcessIt’s a simple, 3 step process

Start Small

• Small projects

• Value recipients

• Timing &

Comms

Think Big

• Long term

vision

• Data centric

• Change

Scale Fast

• Ramp up

• Adjacency

• New projects

InSummary


Data must be easy to find and understand to ease compliance

Rapid Collaborative

Innovation

Regulatory Requirements

Ease of compliance

Technical data search and view for IT

Contextual data search and view for business

R&D Production & Supply Chain

Commercial Devices & Social

Partnerships & Outsourcing

Ideas & Innovation

New Business Models

Data must be easy to find and understand to ease compliance & power digital transformation


What does the CDO role have to solve- Applied with Informatica tools

Requirements and actions Informatica Intelligence











• Streaming Data Management

• Hybrid Cloud Data Management

• AI data tagging & lineage

• AI Data Governance

Innovate and Develop

Tomorrow

Applied IntelligenceApply and amplify intelligence through

sophisticated algorithms and automations by harnessing data in a

modern hybrid environment

True Potential


Past Future

2020

Today’s

Inflection Point

Classical Data

Management

The “CDO”

Role

Industry 4.0

Data Driven

Advantage

2010+


Continued

Traditional Models

Big Shifts

2929

Building a Successful CDO FunctionThere are four critical building blocks that are essential to empowering the CDO and aligning the function with business priorities:

CDO-SmartServices

CDO Priorities and Relationships

CDO Strategy & Periodic Health Check

CDO Organization Talent Development

Data Business Value Realization

Data Priorities

Data Insights

Data Engineering

Data Platforms

3030

What can you do next?The CDO is here to stay. As the impact and value of the role is being understood and recognized, it is important to develop an awareness of your current capabilities and develop a course of action.

Where are we today? What do we need to do?Where could we be going?

Plan

• Understand the needs of your business partners

• Build a governance practice to treat data as an asset

• Plan for the long term and develop a roadmap for the short term

Assess

• Assess your current data capabilities

• Build a catalog of your data and digital assets

• Review the state of your organization

Execute

• Prioritize potential projects

• Start small to demonstrate value

• Automate as much as possible to achieve high reliability and consistent quality

• Consider if you need external support to get the ball rolling

3131

Contacts

Thomas HolmenManager

T: +45 51 39 30 25 E: [email protected]

Arne LöfgrenPartner Manager Alliances Nordic

T: +46 766 26 77 20E: [email protected]

Join our CDO- survey

Be a member in our CDO network

mailto:[email protected]

mailto:[email protected]


What does CDO smart services have to solve

- Using Informatica tools

Requirements and actions Informatica platform











Documents

AI-driven governance in collaboration with...planning data-driven projects to generate value from existing data report that big data could fundamentally change the way their company