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Presentation title AHPs into Local Action Sarah Cooper Clinical Fellow to the Chief Allied Health Professions Officer @sarahlcooper 12 th November 2019 NHS England and NHS Improvement

AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

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Page 1: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Presentation title

AHPs

into

Local

Action

Sarah Cooper

Clinical Fellow to the Chief Allied Health Professions

Officer

@sarahlcooper

12th November 2019 NHS England and NHS Improvement

Page 2: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

2 | 2 |

The AHP community

#StrongerTogether

#WeAreAHPs

Page 3: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

3 | 3 |

Suzanne Rastrick

Chief Allied Health Professions Officer for England

Beverley Harden

Lead Allied Health

Professional

Thomas Kearney

Deputy Chief Allied Health

Professions Officer

Policy and System

Transformation

Sarah Cooper

AHP Clinical Fellow

Dr Joanne Fillingham

Clinical Director Allied

Health Professions

Delivery and Innovation

Linda Hindle

Lead Allied Health

Professional &

Deputy Chief AHP Officer

Caroline Poole

Professional Head of AHPs –

Improving Care Paula Breeze

Amanda Hensman-Crook

AHP Clinical Fellows

Rosalind Campbell

AHP Workforce Productivity

lead

Improvement Directorate

Paul Chapman

AHP National Programme

Manager

Steve Tolan

Regional AHP Lead

London

Stuart Palma

Professional Head of AHPs –

Professional Leadership

Ally Roberts & Louise

Kenworthy

AHP Clinical Advisors

Denotes regional post

NHS England and NHS Improvement Health Education England Public Health England

Helen Ross

Senior Business and

Policy Manager

Aimee Robson

AHP Clinical Advisor

Laura Leadsford- Regional

Head of AHPs London

Helen Marriott - Regional Head

of AHPs Midlands and East

David Marsden – Interim AHP

workforce lead- North East &

Yorkshire

National AHP leadership

Laura Hammond

Hannah Lark

Vittoria Romana

AHP Clinical Fellows

Laura Charlesworth

AHP Clinical Advisor

Carrie Biddle – Leadership

Fellow South West

Lucy Lock- Leadership Fellow

South East

Naomi McVey - AHP workforce

lead- North West

Page 4: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

4 | 4 |

AHPs into Action framework

Page 5: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

5 | 5 |

The NHS Long Term Plan

Ambitions

4

1

• Doing things differently, through a new service model

2

• Preventing illness and tackling health inequalities

3 • Improve Care quality and outcome

for major conditions

4 • Backing our workforce

5

• Making better use of data and digital technology

6 • Ensure we get the most out of

taxpayers’ investment in the NHS

Page 6: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

6 | 6 |

Priorities / Gaps alignment

System Processes People

Policy and Strategy

Systems and Commissioning

Workforce

Performance and Delivery

Prevention

Aligning Strategies and work programmes

for the future…

National Local

Page 7: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

7 | 7 |

Chief Allied Health Professions Officer workstreams on a page

NHS England & Improvement

Professional Leadership

Leadership of Allied Health Professions in trusts: what

exists and what matters

National AHP Virtual network

Chief AHP Regional Leadership Conference

Clinical Leadership- a

framework for action

Policy and Strategy

Ensure government policy related to AHPs responds to the requirements of the

NHS Long Term Plan

Delivery of regulatory & statutory changes for

mechanisms for medicine supply/prescribing

Collaboration with HCPC on:

a) Legislative changes to entry level of Paramedics

to the register b)Practitioner use of social media c)Practitioner self referral to the regulator

Commissioning and Systems

AHP Digital Framework

Improving Care

Collaboratives AHPs Supporting Patient

Flow AHPs4Public Health

Quality Orthotics Closing the gap

Quick Guide: Allied Health Professions supporting

patient flow

Chief AHP Action Learning Sets

Investing in chief AHPs: insights from trust executives

Developing AHP leaders: a guide for clinicians and trust

boards

Job planning the clinical

workforce-allied health

professions

NHS electronic staff record

How to ensure AHPs are coded correctly

E job planning the clinical workforce: Levels of attainment and meaningful use standards

AHP Workforce

AHP Model Hospital compartment

Quick guide: AHPs

supporting people to live well with and beyond

cancer

Quick guide – AHPs

supporting the enhancing health in care homes

framework

Equality and Diversity

ICS AHP systems developing AHP Voice

and Supporting transitions to ICS

Primary Care Networks Guidance

Long Term Conditions Investment

Community Services Data Set

AHP Extended Role Mental Health pilots

#WearetheNHS

Commissioning guidance for rehabilitation

Improving the quality of orthotics services in

England

Sonography

Public Health England

UK Allied Health Professions Public Health Strategic Framework 2019-2024

AHP Public Health Strategy 2015-2018 Impact report

Guidance: Public Health content within the Pre-Registration Curricula for Allied

Health Professions

Driving forward social prescribing: A framework for Allied Health

Professionals

Health Education England

Multi-professional framework for advanced clinical practice in England

Making AHP Careers, careers of choice- The WoW show, Inspiring the future, NHS ambassadors , Virtual Reality AHP careers

work experience

Enabling the workforce to deliver and grow: Allied Health professions careers'

resource, Consultant practice workstream

Resources to help you promote AHP careers

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8 | 8 |

‘AHPs should be represented in the

decision making processes for STPs

to ensure they have a strong voice

in the redesign of health, social and

the wider care system.’

Priority 1: AHPs can lead change

1

Doing things differently, through a new service model

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9 | 9 |

Local AHP involvement &

strategies developed since AHPs

into Action

Page 10: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

10 | 10 |

Newly emerging roles- Director of AHPs

Page 11: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

11 | 11 |

Other leadership roles

Page 12: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

12 | 12 |

Developing and sustaining AHP leadership capacity & capability

What leadership capability are providers

seeking and what is the leadership

development pathway for those leaders?

What trust boards should

consider

Trusts looking to strengthen

leadership arrangements

and subsequent benefits

should consider:

• Appointing a senior

AHP with a strategic

focus

• Harnessing the AHP

workforce’s potential for

system redesign

• Demonstrating AHPs’

value

What AHP leadership is currently in

place, and what is the impact on quality

and productivity?

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13 | 13 |

It is essential that AHP professions are represented at the right forums in the organisation. Executive and senior clinical leaders need to understand the impact these professions have on patient outcomes, experience and patient flow and it is our job as AHPs to help them develop that understanding.

“I feel like I may have spent 20

years not appreciating what the

AHP workforce can contribute

(since putting a chief AHP role in

place).”

The number of trusts with chief AHPs has continued to grow. However, significant system-wide barriers remain to creating them.

Project sought honest insights from trust executives, who have a Chief AHP in their organisation

Overwhelming recognition that once chief AHP leadership is in place, the value and contribution of the AHP workforce is immediate.

Investing in clinical and AHP

leadership

Page 14: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

14 |

Developing AHP leaders

Published 8th

October 2019

The guide has been developed for:

• AHPs with leadership aspirations

• those supporting the development

of future AHP leaders

• those developing AHP leadership

capacity and capability in their

organisation and system

• those supporting AHP workforce

appraisal processes

• career coaching and mentoring

conversations

Page 15: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

15 | 15 |

National AHP Virtual Hub

• Chief AHPs from all 231 Trusts in England

• Over 60 discussion threads

• Over 200 documents/resources shared

• Forum for discussing Chief AHP relevant content, challenges, issues and sharing of resources

• 75 Sign ups for first wave of Chief AHPs Action Learning

Chief AHP Virtual network

• 20 Trusts signed up to a ‘deep Dive’ into T&O improvement

• Platform is used to work with the Trusts directly, provide resources and collect up to date data submissions

Trauma & Orthopaedics

Pathway Improvement Pilot

• A virtual space for STP/ICS AHP Councils

• Over 20 councils utilising the space

• Resource libraries and discussion forums

STP/ICS AHP Council

Networks

AHP Shelford (Safer

Staffing) Network

Digital AHP Forum

• Space for the Shelford Chief AHPS

• 95 ‘Nominated Digital AHP leads signed up

• Forum for discussing/sharing digital opportunities

Page 16: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

16 | 16 |

AHPs supporting transition to integrated care systems

STP Executive

Leadership Group

STP LWAB

Clin

ical

Cab

inet

AH

P C

ou

ncil

STPs Collective Engagement

NHS Regional Delivery

AH

P R

eg

ion

al L

ead

ers

Gro

up

(Co

alitio

n)

• Written for STP / ICS systems

• Draws attention to AHP support and capability

• Outlines key areas of LTP for AHPs to support

transition to ICS

• Provides proposed architecture and engagement

of AHPs

Page 17: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

17 | 17 |

AHPs role in Primary Care networks

• FCP guidance to the system being

developed

• GP contract details workforce need for

2500 paramedics and 5000

physiotherapists

• Regional governance and oversight is being developed

Page 18: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

18 | 18 |

First point of contact

musculoskeletal roles in primary care

41

STPs in

England have

been tasked

with setting up

pilots

If you’re not a CSP member, please email [email protected] for access

Page 19: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

19 | 19 |

‘AHPs are developing wider skills

which complement their specialisms

and provide flexibility.’

Priority 2: AHPs’ skills can be

developed further

4 Backing our workforce

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20 | 20 |

Vision

Deliver an effective supply of AHPs, ensuring robust deployment and development of staff, whilst placing a focus on the

retention of the workforce, across professions and geography, to ensure the system has the right workforce with the right skills

in the right place to deliver high quality care by 2024.

Stimulate Demand Make AHPs a career of choice.

Increase Capacity Increase capacity, applications and acceptance on

AHP courses

Future Supply position

Support and pathways Explore and support different entry routes into AHP roles

Bridging the gap between education and employment

Effective Deployment Effectively deploy AHPs in a way that recognises the needs of the system and population

Support Development Support AHPs to develop throughout their career

Retention Support to the AHP workforce to retain AHPs – Making the NHS the best place to work

Enabling the workforce to

deliver and grow

The Interim NHS People Plan -

AHP workforce

Metric

As a result of our combined interventions there will be fewer AHP vacancies nationally with an ambition to improve aggregate

AHP vacancy rates to an operational position of 4% (current level, Feb 2019, 8.5%).

Page 21: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

21 | 21 |

Making AHP careers, careers of choice

Page 22: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

22 |

Supporting the transition between education and employment

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23 | 23 |

The Four Pillars: • Clinical Practice • Leadership and Management • Education • Research

Advanced and consultant

practice

The ten year vision is:

• Consultant and Advanced Clinical

Practice roles are defined,

recognised, valued and supported

within the multi professional team

• All ACPs are credentialed, across

the range of service requirements

• Career pathway to ACP and

consultants role are in place

• Roles drive implementation of

personalisation, prevention and

service transformation

Page 24: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

24 | 24 |

AHP prescribing, supply and

administration of medicines

Exemptions PGDs Supplementary

Prescribing

Independent

Prescribing

Dietitians

Occupational

Therapists

Orthoptists

Paramedics

Physiotherapists

Prosthetists and

Orthotists

Podiatrists

Therapeutic

Radiographers

Diagnostic

Radiographers

Speech and

Language Therapists

Current work:

• enable the use of patient group directions by

operating department practitioners to supply

and administer medicines

• amend of the list of controlled drugs that can

be prescribed by physiotherapist

independent prescribers

• amend of the list of controlled drugs that can

be prescribed by podiatrist independent

prescribers

• amend of the list of medicines that

paramedics can administer under

exemptions

Page 25: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

25 |

Equality and diversity in the AHP

workforce

Page 26: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

26 | 26 |

‘There needs to be routine collection of

consistent and comprehensive data on

the impact of AHPs on the quality of care

to individuals and populations.’

Priority 3: AHPs evaluate,

improve and evidence the impact

of their contribution

6 Ensure we get the most out of taxpayers’ investment in the NHS

Improve Care quality and outcome for major conditions 3

Page 27: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

27 | 27 |

By 2021, NHS Improvement will support NHS trusts and foundation trusts to deploy electronic rosters or e-job plans.

A quarterly poll to AHP

Leads in acute trusts shows

progress is being made.

76 trusts are now in the

process of implementing job

planning for OTs, PTs, SLTs

and Dietitians.

Page 28: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

28 | 28 |

Be AHP be counted – AHP Guide to ESR’

Page 29: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

29 | 29 |

Priority 3: AHPs evaluate,

improve and evidence the impact

of their contribution

3 Improve Care quality and outcome for major conditions

Page 30: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

30 | 30 |

AHPs evidencing the impact of their contribution

Page 31: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

31 |

• Contributing to the national ambition to reduce longer lengths of stay (LLOS)

• 90-day improvement collaboratives (two cohorts)

• AHP leaders from 44 trusts/systems leading multidisciplinary/multiagency

improvement

• Range of new ways of working in the community, and at the front/back door

• 9.5% reduction in LLOS from cohort 1 trusts compared with 2.2% nationally

Enabling AHPs to lead change makes a tangible difference in patient flow

AHP Improvement Collaboratives

#QualityOrthotics #Homefirst

Coming soon #Personalisedcare

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32 | 32 |

Quick Guide: Allied Health Professionals enhancing health for people in care homes

6. Support care homes to take structured approaches to common health issues to support demand management

5. Consider multi-professional approaches to support for care homes with high levels of demand on NHS services

4. Develop whole home approaches to commissioning

3. Understand ease of access to AHP services that cannot be delivered in the care home

2. Equity of access for people living in care homes

1. Review ease of access to AHP services

Page 33: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

33 | 33 |

Use of outcomes in acute therapies

0%

5%

10%

15%

20%

25%

30%

35%

Does your commissioner require you to collect anyoutcome measures

Does your commissioner require you to collect any

outcomes measures

Dietetics

Occupational Therapy

Physiotherapy

Speech and Language therapy

No [PERCEN

TAGE]

Yes [PERCEN

TAGE]

Partial [PERCEN

TAGE]

Interoperability of AHP digital systems with wider health care

systems

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34 | 34 |

Outcome measures used by acute therapies

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

Dietetics Occupational Therapy Physiotherapy Speech and Language therapy

Page 35: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

35 | 35 |

Evidencing the impact of AHP interventions

Current Challenges Path to Improvement Benefits

• Wide variety of measures used

• Lack of consistency in measures

used by AHPs in clinical pathways

• Availability / interoperability of

Data Systems

• Lack of visibility of impact of AHP

services at provider, ICS and

national level

• Inability to identify unwarranted

variation

• Reduction in number of

measures used

• Decreased burden on

practitioners

• Identification of unwarranted

variation

• Visibility of AHP impact at

provider, ICS and national level

• Improved patient care

• Selection of measures across

system and clinical pathways

• Use of a single PROM across

AHP services

• Integration of measure into

CSDS

• Data enabled AHP services

Clinical Outcomes

Page 36: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

36 | 36 |

‘Clinically led improvement, enabled by new technology, is transforming the delivery of health care and our management of population health. Working with AHPs to develop appropriate technologies should be a priority.’

Priority 4: AHPs can utilise information and technology

5 Making better use of data and digital technology

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37 | 37 |

Developing digital leaders

Launched April 2019

• First AHP Digital forum event – ‘Digital ready AHP

services’ held August 19

• Future AHP digital forum events to be held in next 6

months

Digitally Mature AHP Services

Digitally Enabled AHP Services

• Encouraging all Trusts to identify an AHP digital leader

AHP

Digital

Forum

Page 38: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

38 | 38 |

Impact 1: improve the health and

wellbeing of individuals and

populations

“AHPs and service users, their families and carers must

work together and employ strategies to manage demand,

prevent dependency and support individuals and their

families to live healthy fulfilling lives at home, or as close

to home as possible, for as long as possible.”

2 Preventing illness and tackling health inequalities

Page 39: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

39 | 39 |

• Impact report details progress made to embed public health into AHP practice

• Profile of AHP input to public health agenda raised

• All HEI’s include public health as part of pre- registration training

• Increased AHP research in public health

• New AHP strategy has emphasis on

developing AHP public health leadership

career pathways in public health

role of AHPs on public health in the workplace setting

AHPs4PH developed an animation about the new strategy

AHPs supporting prevention, health and wellbeing

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40 |

Social prescribing a framework for AHPs

AHPs need to:

• Continue to embed holistic care

using social prescribing as part of

this.

• Connect with local link workers to

understand the applicable social

prescribing opportunities

• To champion social prescribing

and share good practice examples.

• Support social prescribing through

provision of services, pathways

development, training, supervision

or advice.

Social Prescribing Framework Launched 12th July 2019

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41 | 41 |

AHPs Caring for those

that care

AHPs supporting recovery

in Mental health

AHPs making an impact in

Cardiovascular and

Respiratory disease

AHPs making impact in

Learning Disability and Autism

Coming Spring 2020

Call for evidence

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42 | 42 |

“AHPs can significantly support the demand

profile the NHS faces ……..The Chief Allied

Health Professions Officer will further

develop the national AHP strategy AHPs

into Action to focus on the delivery of the

long term plan”

The NHS Long Term Plan 2019

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43 | 43 |

References: 1. AHPs into Action 2. The NHS Long Term Plan 3. The NHS long Term Plan website 4. framework maximising appropriate use of care homes 5. Developing People Improving Care 6. Leadership of Allied Health Professions in trusts: what exists and what matters 7. Clinical leadership: a framework for action 8. Investing in chief AHPs: insights from trust executives 9. Chief AHPs’ virtual network – for access contact [email protected] 10.Developing AHP leaders 11.Investment and evolution: A five-year framework for GP contract reform to implement the NHS long term plan 12.Multi-professional framework for advanced clinical practice in England Musculoskeletal core skills framework 13.Person Centred Approaches E learning 14.Interim NHS People Plan 15.IPP future AHP workforce 16.The WoW Show Health Care special 17.NHS Ambassadors-inspire the future 18.Allied health professionals career resource 19.Multi-professional framework for advanced clinical practice in England 20.Job planning the clinical workforce-allied health professions 21.NHS electronic staff record – How to ensure AHPs are coded correctly 22.E-job planning the clinical workforce 23.Commissioning guidance for Rehabilitation 24.Quick guide: allied health professions supporting patient flow 25.Quick Guide: the role of allied health professionals in supporting people to live well with and beyond cancer 26.Nice into Action webinars 27.Act now e learning 28.Quick guide – AHPs supporting the enhancing health in care homes framework 29.A digital framework for Allied Health Professionals 30.The Topol Review 31.AHP Public Health Strategic Framework 32.AHP Public Health Strategy Impact Report 33.AHP Social Prescribing Framework 34.Allied Health Professions home page 35.NHS Improvement – Search ‘AHP’ for associated resources

Page 44: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Our Allied Health Professional Job Planning Journey

Nick Lane – Head of Therapies

Anneka Edmondson – Deputy Head of Therapies

Page 45: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Supporting Evidence

Page 46: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Staff survey feedback on satisfaction with balance of time for professional responsibilities

Retention & succession planning

Quality improvement drive

Re-launch of Trust supervision policy

Staff clinically ‘fire-fighting’

Clarity of true clinical capacity for staffing proposals

Clarity & consistency of expectations & accountability

Why did we embark on job planning?

Page 47: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Commenced August 2017

5 AHP professions: PT / OT / Podiatry / SLT/ Dietetics

Led by DHOT & Service Managers

Initial attendance at team meetings to introduce concept

Standardised format for all

Excel spreadsheet converted into word document at completion

1:1 for each staff member with Line Manager

‘Owned’ by staff member & linked to personal development plan

Reviewed at least annually at appraisal or when changes are indicated

Final sign off on any alterations by Manager

Our Approach

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Categories:

- Supporting professional activity of self (SPA s)

- Supporting professional activity of others (SPA o)

- Indirect clinical care (IDCC)

- Direct clinical care (DCC)

- Managerial responsibilities (MR)

- Additional responsibilities (AR)

Responsibilities underpinning each category identified

Duration & frequency allocated

Expectations of activity within DCC discussed

Time converted into an ‘average’ working week timetable

Job plan Content

Page 49: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Example B7 Rheumatology OT

Job Plan

Page 50: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Lack of automated system/

– varying levels of IT literacy!

Early engagement of staff /

2 way process

Re-gaining focus on time /

activities outside of DCC

Challenges

“Please spend time discussing job plans individually especially with new starters so that they understand the importance and necessity of it. Staff felt initially confused when the job plans arrived in their in-box without having any prior knowledge of its purpose.”

“I think the job plan concept is great. I feel the documentation to complete it is off-putting for people. It is not very easy to understand so takes a lot of concentrating!”

“Difficult to implement job plans due to all the competing priorities. Staff understandably put patient care first & often prioritise this over their own developmental needs.”

Page 51: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Converting yearly time

allocations into a weekly timetable

Reduced clinical capacity

Keeping job plans ‘live’, up to

date & accurate

Perceived as a paper exercise

Challenges

“I feel the job plan is a great concept however a job plan on paper doesn't transfer into reality.”

“I am currently on a 6 month secondment in the community and my job has changed but my job plan hasn’t been updated.”

“The number of patients being seen will reduce and the list of patients waiting to see us will increasingly grow. Hope that this will improve services in the long run so be worth it though.”

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Supports equity across common roles

Captures the broad contribution that AHP’s make

Supports professional registration requirements

Protects time for personal development of staff & service improvement activities

Gives clarity of clinical hours available and associated activity

Informs realistic staffing establishment requirements & skill mix

Identifies key differences between bands / roles & demonstrates USP’s

Supports clear expectations & accountability

Provides a common language

Benefits

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Postgraduate study with training allocation in working hours

Duplication of responsibilities in Team Leader job share

Sharing of good practice between services - ‘askadietitian’ email

Inconsistent time allocations for the same task - MSK referral triage

Admin demands clinical specialist clinician service – Urogynae PT

Clinically facing hours out-stripped by meetings – Rehab Hospital Clinical Lead

Unclear expectations of activity quota in DCC hours – community SLT clinics

Enabling quality improvement via regular dedicated time - Podiatry plantar fasciitis

groups & one-stop nail surgery

Real-life Examples

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Rolling out trials of ‘working to plan’ within services

Proposed job plans included within recruitment documents

Continued perseverance and priority given to embedding job

planning fully into the culture of the department

Creating the Therapies vision & underpinning priorities with linked

quality improvement projects in each service

ICS bid for capital funds to invest in e-job planning

Where are we now?

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Team Job Plan Timetables

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Job Plan Database

Dietetics Bands Headcount WTE WTE Hours Clinical care hours Expected weekly Contacts (G) Contacts in plan (P) CHtC (G) CHtC (P) % DCC hrs

Acute 7 (TL) 1 0.91 34.00 19 24.32 15 0.78 1.27 56%

7 (CS) Renal 2 1.00 37.50 27 34.56 35 0.78 0.77 72%

7 (CS) CF 1 0.60 22.50 14 17.92 16 0.78 0.88 62%

6 3 2.85 106.88 83.6 107.01 95 0.78 0.88 78%

6 Cat 1 1.00 37.50 15.5 19.84 21 0.78 0.74 41%

5 1 1.00 37.50 33 42.24 36 0.78 0.92 88%

4 1 1.00 37.50 33 42.24 36 0.78 0.92 88%

3 2 1.39 52.13 47.5 60.80 49 0.78 0.97 91%

Totals: 12 9.75 365.5 272.60 348.93 303.00 75%

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“Gradual process to implement culture change in department. Needs to become

meaningful to staff & they need to see an end result. They need to set out

realistic times for CPD opportunities / projects and allow those to be booked in &

reviewed at appraisal to prove they are using the time allowed and evidencing it.

If we utilise them effectively we will start to get more meaningful reports on

capacity and demand in order to form the basis of business cases moving

forward but also to outline the service we can realistically provide. Provides more

transparency across the board.”

Band 7 Clinical Lead Physiotherapist

Culture Change

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Interactive process

Consistent language, methodology & approach

Don’t over-complicate

Leadership

Harness ‘champions’ in each area

Allow plenty of time

Job planning code

Identify the value job planning will bring to your organisation & the individuals working within it; sell the vision. Far more than just a piece of paper!

Key Messages

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Thankyou for listening.

Any questions?

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Overcoming the challenges of recruitment and retention via a

collaborative approach

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Angie Abbott

Head of Podiatry and Orthotics

Torbay and South Devon NHS Foundation Trust

Regional Podiatry Manager Forum Chair

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The Situation

• Dwindling applicants for BSc Hons podiatry programme.

• History of poor application rates compared to other Allied Health Professions

• September 2016 tuition fees introduced and bursaries withdrawn

• 2016-17 UCAS applications down 5% for UK students

• 2017-18 Students studying podiatry down 12% in UK

• Aging workforce profile

• Vacancies across South West

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Nationally recognised as small vital AHP profession

• Couldn’t wait for National work streams

• Pace important

• Forum in place

• Required a Collaborative approach

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Birth of stakeholder group March 2018

• Presented case for change

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Collaborative and collective approach

• HEE

• Managers

• Education providers

• Commissioners

• Organisational workforce teams

• Apprentice leads

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Round table discussion

World café x 3 questions

Good practice and where its happening

Gaps and local priorities

National work streams

Barriers

Solutions

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Presentations

• Education providers

• Workforce Analysis and data

• Heads of professions

• Education and training teams

• Apprentice leads

• HEE

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Key work-streams

• Attracting people to profession

• Influence and impact

• Retention and leadership and educational development

• Future direction and leadership

Page 70: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Action plan

• Attracting people to podiatry • Retention/leadership and educational

development • Influence and impact

• Models of care shared portalhttps://modelsofcare.co.uk/collaborationspace/146

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Attracting people to Podiatry

• Future supply options

• Integrated Degree Apprenticeship standard released Feb

2018

• Band 4 Assistant practitioner FdSc

• Virtual reality – day in the life of

• Story book

• Careers fairs

• Paid work experience pilot

• Return to practice

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Retention/leadership and educational development • Trust level escalation • Research and innovation • 15s 30m.co.uk an quality Improvement initiative

#LetsQItogether with #15s30m • Preceptorship national programme of work- Carrie

Biddle HEE, Katie Collins COP

• FIKA/ staff wellbeing • Mentorship, rotational schemes and shared

learning.

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Influence and Impact

• Workforce plans

• Risk registers

• CCG engagement

• Private providers

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Our first story book Grandad Gerald’s Poorly Toe

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Achievements to date

• Expansion of FdSc Assistant practitioner distance learning under apprenticeship

• Development of course content for BSc Hons podiatry apprenticeship course. Blended learning.

• Paid work experience

• VR day in the life of

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Next Steps

• Support for managers and staff for next phase of the journey.

Page 81: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Thank you for listening

Questions?

Page 82: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Non-Medical Prescribing Sally Jarmain

Clinical Fellow

Page 83: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Non-Medical Prescribing in the UK

@NHS_HealthEdEng

1990 2000 2010 2020

Community

nurse

prescribers

under

careplan

Community

nurse

prescribers

under

formulary

Supplementary

radiographer,

podiatrist,

physiotherapist

prescribers

Independent

nurse and

pharmacist

prescribers

Independent

therapeutic

radiographer and

supplementary

dietitian

prescribers

Independent

podiatrist and

physiotherapist

prescribers

Independent

paramedic

prescribers

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AHP Medicines Project

@NHS_HealthEdEng

In 2009, the Department of Health commissioned the Allied Health

Professionals Prescribing and Supply Mechanisms Scoping Project Report.

Phase 1

Independent prescribing by Physiotherapists and

Podiatrists.

The amendments to legislation were laid in 2013.

Page 85: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Development of statutory public consultation

8 week public consultation

CHM – consideration & recommendations

Changes to legislation

Approval of training programmes as needed

Preliminary work to identify case of need • Scoping project

• Business cases

• Non-Medical Prescribing Board

Page 86: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

AHP Medicines Project

@NHS_HealthEdEng

.

Phase 2

Commenced in 2013.

• Use of exemptions by orthoptists

• Supplementary prescribing by advanced dietitians

• Independent prescribing by advanced paramedics

• Independent prescribing by advanced radiographers

(therapeutic and diagnostic)

Page 87: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

Chief Professions Officers’ Medicines

Mechanisms Programme

• In 2015 NHS England commissioned the Chief Professions

Officers’ Scoping Project

• Aimed to identify potential for expansion of the

use of medicines mechanisms to further

professions

• The resultant report (2017) recommended

a number of healthcare professions to be

considered for extension of medicines

responsibilities

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CPOMM Workplan

Lists Project

• Amendment of the list of controlled drugs that can be prescribed by:

• Physiotherapist independent prescribers

• Podiatrist independent prescribers

• Amendment of the list of medicines that paramedics can supply/administer under exemptions

Exemptions Project

• Use of exemptions by:

• Dental therapists

• Dental hygienists

PGD Project

• Use of Patient Group Directions by:

• Biomedical scientists

• Clinical scientists

• Operating department practitioners

AHP Medicines Project

• Independent prescribing from a specified list of controlled drugs by:

• Paramedics

CPOMM Programme

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Controlled Drugs

Physiotherapist Independent Prescribers

Current:

Morphine

Fentanyl

Oral Diazepam

Dihydrocodeine

Lorazepam

Oxycodone

Temazepam

Proposed additions:

Codeine

Tramadol

Pregabalin

Gabapentin

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Controlled Drugs

Podiatrist Independent Prescribers

Current:

Diazepam

Dihydrocodeine

Lorazepam

Temazepam

Proposed additions:

Morphine

Tramadol

Pregabalin

Gabapentin

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Controlled Drugs

Paramedic Independent Prescribers

Current:

Proposed additions:

Morphine

Diazepam

Midazolam

Lorazepam

Codeine

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Controlled drugs changes

Eight week consultation on

proposals

Presentation of proposals and report

of consultation findings to CHM and

ACMD

CHM makes recommendations to Ministers regarding

changes to the Human Medicines

regulations

The ACMD makes recommendations to Ministers regarding

changes to the Misuse of Drugs

regulations

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Number of NMPs in the UK

Supplementary

Prescribers

Independent

Prescribers

Nurse 39904* 40941

Pharmacist 308 9000

Physiotherapist 118 1017

Podiatrist 71 376

Paramedic - 194

Diagnostic Radiographer 24 -

Therapeutic Radiographer 123

Dietitian 89 -

*Community Nurse Practitioner Prescribers

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What does the future look like?

• Dietitian Independent Prescribers

• Psychologists

• Physician’s Associates

• Advanced Practice

• Generalist versus Specialist

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What can you do?

Support each other

Share what you are doing

Talk to your professional body

Be creative and curious!

Page 97: AHPs into Local Action - Devon Training Hub...5 | The NHS Long Term Plan Ambitions 4 1 • •Doing things differently, through a new service model 2 • Preventing illness and tackling

[email protected]

@jarmain_sally

07805 848283

Contact details

@NHS_HealthEdEng