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VITA

PROFESSIONAL BACKGROUND

Name: Nazim Ahmed Rank: Professor Office Address: WB 219; Office Phone: 5-5302 Area of Academic Discipline Specialization: Operations Management (OM) Degrees:

Doctoral Degree: Name of Degree: PhD Year Conferred: 1978 Degree-Granting Institution: Texas A&M University Principal Academic Units: Industrial Engineering Major Fields of Study: Industrial Engineering Minor Field of Study: Management Dissertation Title: “Optimization of Large Scale 0-1 Integer Programming Problems with Multiple-Choice Constraints ”

Masters Degree:

Name of Degree: Master of Industrial Engineering and Management Year Conferred: 1974 Degree-Granting Institution: Asian Institute of Technology, Bangkok, Thailand Major Field Of Study: Industrial Engineering Minor Field of Study: Management

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1972 Degree-Granting Institution: Bangladesh University of Engineering and Technology Major Field Of Study: Mechanical Engineering

Professional Certification:

Name of Degree: CPIM Year Conferred: 1981 Profession of State Conferring Certificate: Indiana

Academic Experience:

1993 - Present Professor of Operation Management and Information Systems, Ball State University, Muncie, Indiana

1983 - 1993 Associate Professor of Operations Management and Information Systems, Ball State University, Muncie, Indiana

1979 - 1983 Assistant Professor of Operations Management Information Systems, Ball State University, Muncie, Indiana

1978 - 1979 Assistant Professor, Computer Information Systems, Alabama State University, Montgomery, Alabama

INSTRUCTIONAL EXPERIENCE FOR MOST RECENT CALENDAR YEAR

Courses Taught: ISOM 251 Operations Management ISOM 321 Quantitative Business Analysis ISOM 351 Operations Management ISOM 355 Quality Management ISOM 452 Inventory Management ISOM 551 Operations Management(Graduate) MBA 610 Principles of Information Systems MBA 624 SAP MBA 655 Quality Assurance

Other (such as educational innovation, curriculum development, instructional grants) Developed course materials for MBA 624, ISOM 551, MBA 655 Taught graduate course on interactive television Taught graduate course on Internet SCHOLARLY ACTIVITIES Refereed Journals Publications: 2004 - 2008: Sharma, S. K., Smith, S. M., Ahmed, N. U., Sharma, S. C., Cata, T., (2008). Usability and Accessibility Study for Indian E-government Websites. European Journal of Management (EJM), 8 (3),pp. 159-164.

Ahmed, N. U., Sharma, S. K., (2008). TQM in a virtual Organization: Issues and Strategies. , International Journal of Management and Enterprise Development (IJMED), 5 (5), pp. 541-5553.

Sharma, S. K., Lal, R. M., Ahmed, N. U., (2007). Inherent Barriers for Mass Media Impact on Indian society. International Journal of Business Research (IJBR), VII (6), pp. 188-193.

Ahmed, N. U., and Sharma, S. K., (2006). Porter's value chain model for assessing the impact of the Internet for environmental gains. International Journal of Management and Enterprise Development (IJMED), 3 (3), pp.278-295.

Ahmed, N. U., and Sharma S. K.,(2006). Quality and customer satisfaction in a networked organization. Review of Business Research Journal, 4 (4), pp. 151-155.

Sharma, S. K., Xu, H., Wickramasinghe, Ahmed, N. U., (2006). Electronic healthcare: Issues and challenges. International Journal of Electronic Healthcare (IJEH), 2 (1), pp. 50-65.

Ahmed, N. U., & Sharma, S.K., (2005), Implementing E-TQM in Small Service Firms, Review of Business Research, 4( 5), pp.132-135.

Sharma, S. K., Ahmed, N. U., & Rathinaswamy, R. R.(2005) . A Model for Off-shore Healthcare Delivery for Cost Savings. International Journal of Healthcare Technology and Management, l.3(6), pp .331-351.

Ahmed, Nazim U., and Sushil Sharma, (2004). Off-shore Health Care: Problems and Opportunities. Review of Business Research, 2(1), pp.96-102.

Sharma, Sushil K., Ahmed Nazim U. and Nilmini Wickramasinghe,(2004). E-commerce adoption in small and medium enterprises (SMEs) in Asia: Study of the early stages of e-commerce uptake. International Journal of Internet and Enterprise Management, 2( 3), pp.221-240.

Ahmed, Nazim U., and Sushil Sharma, and Ray V. Montagno,(2004).Incorporating Environmental Excellence in Service Industries. B-quest Journal, 9(1), pp.1-11.

1999 - 2003: Ahmed, Nazim U. and Ray V. Montagno, Douglas W.Naffziger,(2003), .Environmental Concerns, Effort and Impact: An Empirical Study. Mid-American Journal of Business, 18(1), pp.61-70.

Douglas W., Naffziger, Nazim U. Ahmed Raymond V. Montagno,(2003) . Perceptions of environmental Concerns in US Small Businesses: An Empirical Study. Advanced Management Journal, 68( 2), pp. 23-32.

Ahmed, Nazim U. (2001), Incorporating Environmental Concerns into TQM., Production and Inventory Management Journal, 42(1), pp. 25-30.

Ray V. Montagno and Nazim U. Ahmed A, (2000). Factor Analytic Approach to Understanding Organizational Performance. International association of Management Journal, 9(3), pp. 58-70.

Ahmed, Nazim U., and Ravi Ravichandaran,(1999). A Framework for IS Design for TQM Implementation. Informantion Resources Management Journal, 12(4), pp.5-13.

Other Refereed Publications: Conference Proceedings in Scholarly Meetings : 2004 - 2008:

Sharma, S. K., Dangol, R., Ahmed, N. U., (2008). Diversification-Performance: Analyzing The Relationship From The Learning School Perspective. Annual DSI Conference , pp. 3281-3286.

Sharma, S. K., Chalupa, M. R., Ahmed, N. U., Walters, J. E., (2008). Online Learning Resources Vs Text Books – An Exploratory Study. International Academy of Business and Economics (IABE), Las Vegas, USA, October, 18-22, , 5 (1),pp. 162-165.

Sharma, S. K., Smith, S. M., Ahmed, N. U., Sharma, S. C., Cata, T., (2008). Usability and Accessibility Study for Indian E-government Websites. International Academy of Business and Economics (IABE), Las Vegas, USA, October, 18-22, 8 (3), pp. 159-164.

Sharma, S. K., Ahmed, N. U., Sharma, R. K., (2008). Examining Indian E-government Websites for Usability and Accessibility. Decision Sciences Institute, Thirty-Ninth Annual Conference DSI 2008, Baltimore, USA, November 22-2.

Ahmed, N. U., Sharma, S. K., (2008). Product and Operations Strategy in a Networked Organization. Decision Sciences Institute, Thirty-Ninth Annual Conference DSI 2008, Baltimore, USA, November 22-2.

1999 - 2003: Ahmed, Nazim U. and Sushil K. Sharma, (2003). Porter’s value Chain Model For assessing the Impact of Internet for Environmental Gains, Decision Sciences Institute Conference, Washington D.C., November,

Ahmed, Nazim U., Douglas W., Naffziger, Raymond V. Montagno,, (2002). Perceptions of environmental Consciousness in US Small Businesses., International Conference of Asia Pacific Decision Sciences Institute, Bangkok, August 2002

Ahmed, Nazim U, Ray V. Montagno,(2001). Environmental Concern, Effort and Impact: An Empirical Study., International Decision Sciences Institute Conference, Athens, Greece, July 2001

Ahmed, Nazim U., Ray V. Montagno,(2000)., Environmental Excellence in the U.S. Industry: An Empirical Study., National Conference of the Decision Sciences Institute, Orlando, Florida, November, 2000

GRANTS RECEIVED:

Ahmed, Nazim U. (2006)., A Total Quality Management (TQM) Framework for a Virtual Organization , Summer Research grant, Miller College of Business, 2006

Ahmed, Nazim Uddin, (1999), Incorporating Environmental Excellence in Service Industries (1999)., University Summer Research Grant, 1999

SERVICE ACTIVITIES

University and Community Service:

Chair, Departmental Research Task Force (2009)

Chair, Departmental Salary Committee( 2008- Present)

Member, College of Business International Committee (1991-Present)

Member, University Creative Arts Committee(2005-present)

Member University Senate (2006-present)

Member, University Faculty Council (2006-present)

Member, College of Business Graduate Curriculum Committee (2002-present)

Member, University Creative Teaching Committee (2006- Present)

Member, College P&T Committee (2005-2007)

Member, College of Business Undergraduate Curriculum Committee

(1997-2005) Chair, Departmental Strategic Planning Committee (2005)

Member, Departmental P&T Committee (2002-2005)

Chair, Department Salary Committee(2001)

Member, College Library Committee (1998-2000)

Member, Production & Operations Management Curriculum Review Committee (1985 -present)

Member, MIS Options Review Committee (1986-present)

Professional Organization

Member, Decision Sciences Institute

Served as Track Chair for Midwest Business Administration Association

Cretified as CPIM by the APICS

C. Editorial

Serving as Member, Editorial Review Board, B-quest Journal

Served as Member, Editorial Review Board, Mid-Atlantic Journal of Business.Served as Member, Editorial Review Board, Business Journal

Served as, Editorial Review Board, Information Resources Management Journal

D. Dissertation Committee

1.Member, Dissertation Committee of Sylvester Ikyme

2. Graduate College representative, Dissertation Committee,

Hasan Abu Jarad.

3. Member, Dissertation Committee, Linda Jitmoud.

4. Graduate College representative, Dissertation Committee,

Becky Calkins.

5. Member , Dissertation Committee, Hamid Khan

6. Member, Dissertation Committee, Aziz Saeed

VITA


Name: Melody Alexander Rank: Professor Office Address: WB 237 Office Phone: 5-5239 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: Doctorate (EdD) Year Conferred: 1992 Degree-Granting Institution: Temple University, Philadelphia, Pennsylvania Principal Academic Units: Business Major Fields of Study: Business Minor Field of Study: Education Dissertation Title: “Nontraditional Training and Retraining Programs for the Automated Office at Community Colleges”

Masters Degree:

Name of Degree: Master of Arts (MA) Year Conferred: 1984 Degree-Granting Institution: San Francisco State University, San Francisco, California Major Field Of Study: Business Minor Field of Study: Education

Bachelors Degree:

Name of Degree: Bachelor of Science (BS) Year Conferred: 1978 Degree-Granting Institution: Castleton State College, Castleton, Vermont Major Field Of Study: Business Minor Field of Study: Education


2002 - Present Professor of Information Systems, Ball State University, Muncie, Indiana

1996 - 2002 Associate Professor of Information Systems, Ball State University, Muncie, Indiana

1990 - 1996 Assistant Professor of Information Systems, Ball State University, Muncie, Indiana

1986 - 1988 Instructor of Office Technologies, Jefferson Community College, Watertown, New York

1985 – 1986 Instructor of Management, State University of New York, Delhi, New York


Courses Taught: ISOM 125 Microcomputer Applications for Business ISOM 249 Foundations of Business Communication ISOM 112 Document Processing (Independent Learning Program)

Other (such as educational innovation, curriculum development, instructional grants) Developed course materials for ISOM 112, Document Processing for the online Independent Learning Program Pre-Business Freshman, Freshman Connections Program

SCHOLARLY ACTIVITIES

Refereed Journals Publications: 2004 - 2008:

Alexander, M. W., Zhao, J. J., Truell, A. D., Heidi, P., Waldman. L. (Forthcoming) AACSB Student Experiences In Graduate Distance Education Courses: A Comparison Between 2000 And 2006. NABTE Review.

Perreault, H., Waldman, L., Alexander, M. W., Zhao, J. J., (2008). Comparing The Distance Learning-Related Course Development Approach And Faculty Support And Rewards Structure At AACSB Accredited Institutions Between 2001 And 2006. The Journal of Educators Online, 5 (2), 1-15.

Zhao, J. J., Alexander, M. W., Perreault, H., Waldman, L., Truell, A. D., (2008). Impact Of Information Technologies On Students In Distance Education: A Five-Year Comparison. The Ohio Business Technology Educator, 67, 1-14.

Waldman, L., Alexander, M. W., Perreault, H., Zhao, J. J., (2008). Distance Learning Issues For Faculty In AACSB-Accredited Business Schools: An Update. Journal of Business and Training Education, 16, 32-41.

Zhao, J. J., Truell, A. D., Alexander, M. W., Davis, R. E., (2008). A Vulnerability Audit Of The U.S. State E-Government Network Systems. Issues in Information Systems, 9 (2), 8-13.

Zhao, J. J., Truell, A. D., Alexander, M. W., (2008). Characteristics And Effectiveness Of The U.S. State E-Government-To-Business Services. The Delta Pi Epsilon Journal, 50 (2), 100-125.

Alexander, M. W., Zhao, J. J., Truell, A. D., Wiggins, J. Y., (2008). Changes In Administrative Professionals' Communication And Management Tasks And Interests In Training. Wisconsin Business Education Journal, 7-13.

Alexander, M. W., Truell, A. D., Zhao, J. J., Wiggins, J. Y., (2007). Software Use and Training Interests of Administrative Professionals: A Five Year Comparison. The Ohio Business Technology Educator, LXVI, 1-12.

Truell, A. D., Alexander, M. W., Zhao, J. J., Hill, I., (2007). Predicting Student Performance In A Graduate Business Program: The MBA. The Delta Pi Epsilon Journal, XLVIII (3), 144 - 152.

Zhao, J. J., Truell, A. D., Alexander, M. W., (2007). E-government Service Capacity And Effectiveness Of 50 U.S. States And Washington, D.C. The Ohio Business Technology Educator, 66 (1), 8.

Truell, A. D., Alexander, M. W., Zhao, J. J., Davis, R. E., (2007). College Of Business Faculty Computer Technology Fluency: A Follow up Study. The Ohio Business Technology Educator, LXVI, 51-53.

Zhao, J. J., Whitesel, J. A., Truell, A. D., Alexander, M. W., (2007). Corporate Cyberspace Communication vs. Paper-Based Communication: The Impact Of Media Choice On Cost And Benefit. Issues in Information Systems, 8 (2), 6.

Zhao, J. J., Truell, A. D., Alexander, M. W., Davis, R. E., (2007). E-government-to-business Service Quality And User Satisfaction: An Assessment Of The U.S. State G2B Web Portals. Issues in Information Systems, 8 (2), 6.

Zhao, J. J., Alexander, M. W., Perreault, H., Waldman, L.. (2007). A Longitudinal Study Of Information Technology Impact On Business Faculty In Distance Education. The Delta Pi Epsilon Journal, XLIX (3), 55-68.

Alexander, M. W., Truell, A. D., Underwood, R. A., Zhao, J. J., Wiggins, J., (2006). Participation In Lifelong Learning: A Comparison Between Administrative Professionals In 2000 And 2005. Journal of Business and Training Education, 15, 18.

Zhao, J. J., Truell, A. D., Alexander, M. W., Hill, I., (2006). Does MBA Education Mean Less Success Than Meets The Eye? Journal of Education for Business, 81 (5), 261-268.

Truell, A. D., Alexander, M. W., Zhao, J. J., (2006). Predicting And Explaining Student Introductory Computer Applications Final Course Performance. The Ohio Business Technology Educator, LXV, 39-49.

Alexander, M. W., Truell, A. D., Zhao, J. J., Wiggins, J. Y., (2006). The Effect Of Organizational Downsizing On The Role Of Administrative Professionals: A Comparison Between 2000 And 2005. The Ohio Business Technology Educator, LXV, 1-12.

Zhao, J. J., Truell, A. D., Alexander, M. W., (2006). User-interface Design Characteristics Of Fortune 500 B2C E-Commerce Sites And Industry Differences. The Delta Pi Epsilon Journal, XLVIII (1), 43-55.

Zhao, J. J., Truell, A. D., Alexander, M. W., Davis, R. E., (2006). State E-Government Service And Economic Competitiveness: A Relational Analysis. Issues in Information Systems, VII (2), 171-176.

Truell, A. D., Alexander, M. W., Zhao, J. J., Davis, R. E., (2005). College Of Business Faculty Computer Technology Fluency: Implications For Professional Development. The Ohio Business Technology Educator, LXIV, 29-42.

Alexander, M. W., Zhao, J. J., Truell, A. D., (2005). Content Analysis Of Fortune 500 Company Investor Relations Websites. The Ohio Business Technology Educator, LXIV, 1-10.

Truell, A. D., Zhao, J. J., Alexander, M. W., Whitesel, J. A., (2005). Characteristics and Communication Effectiveness Of Fortune 500 Company Corporate Homepages. The Delta Pi Epsilon Journal, XLVII (2), 83-90.

Alexander, M. W., Zhao, J. J., Truell, A. D., Whitesel, J. A., (2005). Job Hunting In Cyberspace: A Content Analysis of Fortune 500 Employment Web Sites. NABTE Review Refereed Section of the Business Education Forum,59 (4), 23-27.

Alexander, M. W., & Truell, A. D. (2004). Testing Preferences: Online Versus Traditional Formats. The Ohio Business Technology Educator, LXIII, 1-11.

Alexander, M. W., Zhao, J. J., & Underwood, R. A. (2004). Students’ Professional Behavior in the Classroom: A Cross-Sectional Study Of The Perception Differences By Gender. Journal of Business and Training Education, 13, 43-58.

Zhao, J. J., Whitesel, J. A., Alexander, M. W., & Truell, A. D. (2004). The Quality of Fortune 500 B2C E-Commerce Web Sites: An Experiential Assessment By Online Shoppers. Issues in Information Systems, V(1), 359-365.

Truell, A. D., Alexander, M. W., & Davis, R. E. (2004). Comparing Postsecondary Marketing Student Performance on Computer-Based And Handwritten Essay Tests. Journal of Career and Technical Education, 20(2), 67-76.

Alexander, M. W., & Zhao, J. J. (2004). Differences By Gender In Perceptions Of Learned Report Writing Skills: Results Form A Cross-Sectional Study. NABTE Review Refereed Section of the Business Education Forum, 58(4), 22-26.

Zhao, J. J., & Alexander, M. W. (2004). The Impact of Business Communication Education on Students’ Short- and Long-Term Performances. Business Communication Quarterly, 67(1), 22-40.

1999 - 2003:

Zhao, J. J., & Alexander, M. W., Perreault, H., & Waldman, L. (2003). Impact Of Information Technologies On Faculty And Students In Distance Education. The Delta Pi Epsilon Journal, XLV (1), 17-33

Alexander, M. W., & Underwood, R. A. (2003). Business Educators’ Methods of Organizing Student Teams. The Ohio Business Technology Educator, LXII, 62-71.

Alexander, M. W., Zhao, J. J., Waldman, L., & Perreault, H. (2003). Distance Education Courses: A Comparative Study Of Faculty And Student Experiences. NABTE Review, 30, 16-22. (Note: Selected As The Outstanding Paper For The 2003 NABTE Review). Waldman, L., Alexander, M. W., Perreault, H., & Zhao, J. J. (2003). Faculty Issues In The Distance Learning Environment: A Survey Of AACSB Accredited Business Schools. Journal of Business And Training Education, 11, 1-22. Alexander, M. W., Zhao, J. J., & Underwood, R.A. (2002). An Analysis Of E-Mail Technologies Used By Business Educators At The Secondary And Postsecondary Levels. The Delta Pi Epsilon Journal, XLIV(2), 110-124

Alexander, M.W., Bartlett, J. E., II, & Wiggins, J. Y. (2002). Lifelong Learning Practices Of Administrative Professionals. Journal of Business And Training Education, 11, 23-39.

Zhao, J. J., & Alexander, M. W. (2002). Information Technology Skills Recommended For Business Students By Fortune 500 Executives. The Delta Pi Epsilon Journal, XLIV(3), 175-189.

Alexander, M. W., Truell, A. D., & Bartlett, J. E., II. (2002). Student Perceptions of Online Testing. The Delta Pi Epsilon Journal, XLIV(1), 59-68.

Alexander, M. W. (2002). Business Educators’ Knowledge of Web Pages: An Investigation of Professional And Classroom Use. NABTE Review, 29, 33-38. Truell, A. D., Bartlett, J. E., II, & Alexander, M. W. (2002). Response Rate, Speed, and Completeness: A Comparison of Internet-Based and Mail Surveys. Behavior Research Methods, Instruments, and Computers, 34(1), 46-49. Alexander, M. W., Davis, R. E., & Underwood, R. A. (2002). Business Educators’ Preliminary Instruction for Preparing Students to Work in Teams. The Ohio Business Technology Educator, LXI, 13-23.

Perreault, H, Waldman, L., Alexander, M. W., & Zhao, J. J. (2002). Overcoming Barriers to Successful Delivery of Distance-Learning Courses. Journal of Education for Business, 77(6), 313-318.

Alexander, M. W. (2001). Comparing Traditional And Nontraditional Student Needs In Computer Applications Courses. Business Education Digest, XI, 39-49. Alexander, M. W. (2001). Computer Workstation Assessment of Office Professionals. Journal of Business Training and Education, 10, 107-124.

Alexander, M. W. (2001). Benefits and Problems with Providing Team Experiences in the Business Classroom. The Ohio Business Technology Educator, LX, 22-34. Alexander, M. W., Bartlett, J. E, II, Truell, A. D., & Ouwenga, K. (2001). Testing in a Computer Technology Course: An Investigation of Equivalence In Performance Between Online and Paper and Pencil Methods. Journal of Career and Technical Education, 18(1), 69-80. Truell, A. D., Alexander, M. W., & Underwood, R. A. (2001). Concerns of Marketing Teachers: Implications for Practice. The Ohio Business Technology Educator, LX, 1-15. Alexander, M. W. (2001). Business Educators’ Perceptions of Keeping Up with Technology. Wisconsin Business Education Journal, 49(2), 27-30. Alexander, M. W. (2001). Business Educators’ Use of Internet Technologies. The Delta Pi Epsilon Journal, XXXXIII(2), 83-96.

Alexander, M. W., Waldman, L., & Zhao. J. J. (2001). Use of E-Mail Communication Technologies by International Business Educators. Journal of Global Business Education, 1, 11-26.

Alexander, M. W., Waldman, L., & Zhao. J. J. (2001). International Business Educators’ Use of Internet Technologies. Journal for Global Business Education, 1, 50-65.

Alexander, M. W. (2001). Internet Use by Students at the Postsecondary Level. ISTE Publishing: Journal of Computing in Teacher Education [On-line], 12. Available: http://www.iste.org/sigtel/bulletin/12/1/alexander.html

Alexander, M. W., Ober, S, Truell, A D., & Bartlett, J. E., II. (2001). Assessing Computer Keyboarding Techniques: Observation Versus Self-Evaluation. Kentucky Business Education Association, 10-16.

Alexander, M. W. (2000). Use of E-Mail Communication Techniques By Students At The Postsecondary Level. ISTE: Journal of Online Learning, 11(3 & 4), 10-13.

Bartlett J. E., II, Reynolds, K. A., & Alexander, M. W. (2000). InQsit©: A Tool for Online Testing. ISTE: Journal of Online Learning, 11(3 & 4).

Alexander, M. W., Davis R. E., Underwood, R. A., & Arp, L. W. (2000). Secondary Business Educators Perceptions of Tech Prep Programs. NABTE Review Refereed Section of the Business Education Forum, 54(4), 20-26.

Alexander, M. W. (2000). Computer Use And Problems Experienced by Students at the Postsecondary Level: A Comparative Study. The Ohio Business Technology Educator, LIX, 1-13.

Alexander, M. W. (1999). Recycling Perceptions And Practices Of Office Employees. Journal of Business and Training Education, 8, 109-129.

Alexander, M. W., Davis, R. E., & Underwood, R. A. (1999). Business Educators' Perceptions of Professional Meetings with Implications for Organizations' Leaders. NABTE Review, 26, 34-39.

Ober, S., Zhao, J. J., Davis, R. E., & Alexander, M. W. (1999). Telling It Like It Is: The Use Of Certainty In Public Business Discourse. The Journal of Business Communication, 36(3), 280-296.

Crews, T. B., & Alexander, M. W. (1999). Far Eastern Universities: A Documentation of Computer Availability and Funding. Office Systems Research Journal, 17(1), 29-36.

Other Refereed Publications:

Conference Proceedings in Scholarly Meetings : 2004 - 2008:

Zhao, J. J., Truell, A. D., Alexander, M. W., Hill, I. B., (2005). Does MBA Education Mean Less Success than Meets the Eye? Book of Readings of the 2005 Delta Pi Epsilon National Conference, pp. 53-62.

1999 - 2003:

Zhao, J. J., & Alexander, M. W. (2003). Impact of Business Communication Education on Students’ Short- and Long-Term Performances. Book of Readings of the Delta Pi Epsilon National Conference, pp. 81-87.

Alexander, M. W., Perreault, H., & Waldman, L. & Zhao, J. J. (2002). Distance Education Issues as Perceived By Faculty and Students. Refereed Proceedings of the Organizational Systems Research Association Conference, available on-line at http:://www.osra.org/contents.html.

Zhao, J. J., Alexander, M. W., Perreault, H., & Waldman, L. (2002). Impact of Communication Technologies on Faculty and Students in Online Distance Education. Book of Readings of the Delta Pi Epsilon National Conference

Zhao, J. J., & Alexander, M. W. (2001). Recommended Computer End-User Skills for Business Students by Fortune 500 Executives - 2001 Report. Book of Readings of the Delta Pi Epsilon National Conference, pp. 61-69.

Truell, A. D., Underwood, R. A., Alexander, M. W., & Bartlett, J. E., II. (2001) Using a Course Management Program To Foster Teaching/Learning Process in Business Communication Courses. Book of Readings of the Delta Pi Epsilon National Conference, pp. 125-126.

Alexander, M. W., Bartlett, J. E., II, & Truell, A. D. (2001). Use of E-Mail Communication Technologies by Administrative Professionals. Refereed Proceedings of the Organizational Systems Research Association Conference, available on-line at http:://www.osra.org/contents.html.

Bartlett, J. E., II, Alexander, M. W., & Ouwenga, K. (2001). A Comparison of Online and Traditional Testing Methods in an Undergraduate Business Information Technology Course. Refereed Proceedings of the Organizational

Systems Research Association Conference, available on-line at http://www.osra.org/contents.html.

Bartlett, J. E., II, Alexander, M. W., & Reynolds, K. A. (2000). Preliminary Attitudes Towards Online Testing in Business Education Courses. Book of Readings of the Delta Pi Epsilon National Conference, pp. 79-81.

Other Publications: 2004 - 2008:

Presentations at Conferences (2004 - 2008): Zhao, Jensen J., Truell, Allen D., Alexander, Melody A., Davis, Rodney E., "A vulnerability audit of the U.S. state e-government network systems," International Association for Computer Information Systems Annual Conference, Savannah, Georgia, October 3, 2008

Truell, Allen D., Alexander, Melody W., Zhao, Jensen J., "Do Selected Variables Significantly Predict and Explain Student Hands-On Performance and Theory Exam Scores in an Introductory Information Systems Course?" International Association for Computer Information Systems Annual Conference, Savannah, Georgia, October 3, 2008

Truell, Allen D., Zhao, Jensen J., Alexander, Melody W., Whitesel, Joel A., "Computer Interface Configurations: Do They Impact Student Performance?" American Education Research Association Annual Conference, New York, New York, March 27, 2008

Zhao, Jensen J., Whitesel, Joel A., Truell, Allen D., Alexander, Melody W., “Corporate Cyberspace Communication Vs. Paper-Based Communication: The Impact Of Media Choice On Cost And Benefit,” 2007 Annual Conference, International Association for Computer Information Systems, Vancouver, Canada, October 4, 2007 Zhao, Jensen J., Truell, Allen D., Alexander, Melody W., Davis, Rodney E., “E-Government-To-Business Service Quality And User Satisfaction: An Assessment Of The U.S. State G2B Web Portals,” 2007 Annual Conference, International Association for Computer Information Systems, Vancouver, Canada, October 4, 2007 Truell, Allen D., Whitesel, Joel A., Zhao, Jensen J., Alexander, Melody W.,

“The Impact of an EPSS (Online Help) on Students' Assignment Completion Times, Assignment Scores, and Frustration Levels,” American Education Research Association Annual Conference, Chicago, Illinois. April 10, 2007 Alexander, Melody W., Zhao, Jensen J., “Distance Education Issues As Perceived By Faculty and Students,” The Delta Pi Epsilon National Research Conference, Minneapolis, Minnesota, November 19, 2006 Whitesel, Joel A., Zhao, Jensen J., Truell, Allen D., Alexander, Melody W., “The Financial Impact of Communication Channel Choices for Fortune 500 Companies,” American Educational Research Association National Conference, San Francisco, California, April 8, 2006 Truell, Allen D., Alexander, Melody W., Zhao, Jensen J., Whitesel, Joel A., "Features of Fortune 500 Employment Websites," American Educational Research Annual Conference, Montreal, Canada, April 14, 2005

1999-2003:

Alexander, M. W., Davis, R. E., & Underwood, R. A. (2001, April). “Teacher-Perceived Benefits of Providing Student Teamwork Experiences,” The National Business Education Conference, Atlanta, Georgia, April 2001 Alexander, M. W., Davis, R. E., & Underwood, R. A. “Advantages and Disadvantages of Using Teams in the Classroom,” The ABC Midwest Regional Conference, Indianapolis, Indiana, April, 2000 Alexander, M. W., & Zhao, J. J., “The Use of Communication Technologies by International Business Educators,” The ABC Midwest Regional Conference, Indianapolis, Indiana, April 2000 Bartlett, J. E., II, Alexander, M. W., & Reynolds, K. A., “Perceptions of Online Testing and Surveying,” The ABC Midwest Regional Conference, Indianapolis, Indiana, April, 2000 Alexander, M. W., Davis, R. E., & Underwood, R. A. , “Preparing Students to Work in Teams,” The NABTE Research Conference, NBEA Convention, Anaheim, California, April 2000

SERVICE ACTIVITIES

Student Advising: Faculty Advisor, BIT 2-year Major (2007- present) Coordinator, Independent Learning BIT Minor Fast Track (2005 – 2007)

Faculty Advisor, Epsilon Sigma Alpha (2000-2005) Senior Honors Thesis Advisor (2003 – 2008) Faculty Advisor, BIT 4-year Majors (1998 – 2004) Undergraduate Honors Fellowship, supervised research (2002 – 2008)

University, College, Departmental Committees (2004 - 2008):

University Member, Freshman Connections Learning Community Team (2005 – present) Member, Working Well Volunteers in Prevention (2007 - present) Nominator/Organizer Outstanding Research Awards (2005 – 2008) Nominator/Organizer Outstanding Faculty Service Award (2008 - 2009) Wellness Ambassador (2000 – 2004) University Wives and Women (1992 – 2003) College Member, Miller COB Honors Program (2007 – present) Faculty Marshal, Commencement (2008) Member, Task Force for Miller COB Strategic Plan (2006) Member, Promotions and Tenure Committee (2002 - 2003) Member, Graduate Faculty (2000 – present) Department Member, WISER+ ISOM 125 Microcomputer Applications for Business (2008 – present) Member, WISER+ ISOM 249 Foundations of Business Communication (2009 – present) Member, Library Committee (2007 - present) Course Administrator, ISOM 125 Microcomputer Applications for Business (2005 – present) Chair/Co-Chair, Business and Marketing Education Conference (2005 – 2006) Secretary, Promotions and Tenure Committee (2003 – 2007) Chair, Promotions and Tenure Document Revisions (2006 – 2007) Chair, Department Promotions and Tenure Committee (2002 - 2004) Member, Pilot Group for Independent Learning Faculty (2003)

Professional and Academic Organization Activities (2004 - 2008)

Member, Beta Gamma Sigma, (2000 - present)

Member, International Society for Business Educators (2001 – 2007) Member, Indiana Business Education Association (1990 – present) Member, National Business Education Association (1990 – present) Member, Delta Pi Epsilon (1986 – present) Judge, Delta Pi Epsilon Research Awards (2003 – 2004) Reviewer, The Delta Pi Epsilon Journal Reviewer, American Education Research Association Conference Reviewer, International Association for Computer Information Systems Reviewer, Pearson Publishing Reviewer, Cengage Learning

International Experience (2004 - 2008)

Study Abroad Program in Spain, Art, Architecture, & Culture – New York University, New York, New York, Spring 2002.

Study Abroad Program in Greece, Understanding Culture and Design - Florida State University, Miami, Florida, Spring 2001.

Study Abroad Program in France, Understanding Culture and Design - Florida State University, Miami, Florida, Summer 1999

Professional Development and Participation (2004 - 2008):

SAM Projects Pilot Tester, Spring 2008 SAM Assessment and Projects Development, December 2008 SAM Resource Liaison, Course Technology SAM ProGrader, Pilot Testing, Summer, Fall 2006 Fast Track Independent Learning Workshop, May 2005

Honors, Awards, and Recognitions (2004 - 2008) Outstanding Independent Research in Business Education Award, Delta Pi Epsilon, 2004 2003 Outstanding Paper: Alexander, M. W., Zhao, J. J., Waldman, L., & Perreault, H. (2003). Distance Education Courses: A Comparative Study of Faculty and Student Experiences. NABTE Review, 30, 16-22

Deans Teaching Award1992 – 2001 (discontinued in 2002)

1

VITA


Name: Betty J. Brown Rank: Professor Office Address: WB 244; Office Phone: 5-3404 Area of Academic Discipline Specialization: Business and Marketing Education (BED) and Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: EdD Year Conferred: 1971 Degree-Granting Institution: The University of Tennessee Principal Academic Units: Education Major Fields of Study: Curriculum and Instruction Minor Field of Study: Educational Psychology Dissertation Title: The Relationship Between Supervisor and Student Evaluations of the Teaching Effectiveness of Basic Business Teachers

Master’s Degree:

Name of Degree: Master of Arts in Education Year Conferred: 1965 Degree-Granting Institution: Ball State University Major Field of Study: Business Education

Bachelor’s Degree:

Name of Degree: Bachelor of Science Year Conferred: 1962 Degree-Granting Institution: Ball State University Major Field of Study: Business Education


1989 - Present Professor of Information Systems, Coordinator of Business and Marketing Education, Ball State University, Muncie, Indiana

1985 - 1989 Associate Professor of Information Systems, Ball State University, Muncie, Indiana

1978 - 1985 Associate Professor of Management and Technical/Adult Education, Coordinator of Business Education, The University of Tennessee, Knoxville

1971 – 1978 Assistant Professor, The University of Tennessee, Knoxville

2


Courses Taught: ISOM 125 Microcomputer Applications for Business BED 383 Curriculum and Methods for Teaching Computer Applications and

Careers BED 384 Methods of Teaching: Basic Business, Marketing, and Accounting BED 620 Improvement of Instruction in Technology for Business and

Marketing Programs BED 622 Improvement of Instruction in Basic Business and Marketing

Courses

SCHOLARLY ACTIVITIES Refereed Journals Publications: 2009:

Alexander, M., Brown, B., and Mundrake, G. “Pre Business College Freshman Perception of Classroom Behavior: An Analysis Among and Between Genders.” Delta Pi Epsilon Journal. Forthcoming.

Mundrake, G., and Brown, B. (2009). “Credit.” Economics and Finance. NBEA Yearbook No. 47. Reston, VA: National Business Education Association. Accepted for publication.

2004-2008:

Brown, B. (2008). “Basic Business and Management,” Effective Methods of Teaching Business Education, NBEA Yearbook No. 46. Reston, VA: National Business Education Association, 165-178.

Brown, B. and Mundrake, G. (2007). “Proof of Student Achievement.” Assessment for an Evolving Business Education Curriculum, NBEA Yearbook No. 47. Reston, VA: National Business Education Association, 130-145.

1999-2003:

Brown, B. (2003). “Business Foundations and Management,” Effective Methods of Teaching Business Education in the 21st Century, NBEA Yearbook No. 41. Reston, VA: National Business Education Association, 186-207

Brown, B. (2001). “Management of Business Education: A Perspective,” Management of the Business Education Classroom, NBEA Yearbook No. 39. Reston, VA: National Business Education Association, 1-9.

3

Brown, B. (2000). “New Assessment Strategies to Improve Business Teacher Preparation,@ Assessment in Business Education, NBEA Yearbook No. 36. Reston, VA: National Business Education Association, 143-157

Brown, B. (2001). “Our Economic System—Some Basic Concepts Students Should Understand,” Business Education Forum, 58(2), December 2003, 33-35.

Brown, B., and Mundrake. G. (2001). “A Case for Personal Finance Education.” Business Education Forum, 56:1, 22-25.

Other Refereed Publications: 2004 - 2008:

Books and Monographs (2004 - 2008): Brown, B. and Clow, J. (2008). Introduction to Business. New York: Glencoe/McGraw-Hill, 725 pages, ISBN 978-0-07-874768-7 (Hard Cover)

1999-2003:

Brown, B. and Clow, J. (2003). Introduction to Business, Fifth Edition, with J. E. Clow. Glencoe/McGraw-Hill, 600 pages, ISBN 0-07-825868-5 (Hard Cover). Workbooks to accompany Introduction to Business, (Soft Cover). Teacher’s Resource Guide for Introduction to Business (Soft Cover).

Other Publications:

2004-2008:

Brown, B. (2007). Keying In: Best Bets for Basic Business. National Business Education Association, 17(3), 1.

Brown, B. (2006). “Spreadsheets,” “Financial Literacy,” and “Transportation,” Business and Economic Encyclopedia, Thomson Gale.

Brown, B. (2006). “Occupational Brief—Business Education Teachers.” Chronicle Guidance Publications, Inc., (594), 4.

1999-2003:

Brown, B. (2001).“Spreadsheets,” Encyclopedia of Business and Finance. New York: Macmillan Library Reference, 789-792

Presentations at Conferences (2004 - 2008): Brown, B., Dudley, B., Merrick, C., and Hendrickson, J. “Activate Your Students.” Indiana Department of Education, Indianapolis, November, 2006.

4

Brown, B. “Business Foundations Curriculum for Indiana,” Indiana Department of Education, Indianapolis, November 2005.

Presentations at Conferences (1999-2003): Brown, B., "Teaching Business Foundations," Indiana Business/Marketing

Education Conference, Indianapolis, November 2002.

Brown, B. "Teaching Business Foundations," Indiana Business/Marketing Education Conference, Indianapolis, November 2001.

SERVICE ACTIVITIES 1999-Present Student Advising:

Faculty Advisor in Business and Marketing Education, Graduate and Undergraduate (1999- 2009)

University, College, Departmental Committees (1999 - 2009): Chair, College Commencement Committee (2004-2009) Member (1999-2003) Member, University-Wide Promotion and Tenure Committee (1999-2006; 2008-2009); Chair (2002-2004) Member, College Scholarship Committee (1999-2009) Member, Teacher Education Committee, Teachers College (1999-2002) Member, College Promotion and Tenure Committee (1999-2000) Member, Department Promotion and Tenure Committee (1999-2000) Member, College Computer Use/Technology Committee (1999-2001)

Professional and Academic Organization Activities (1999 - 2009) Faculty Advisor, Ball State Chapter, Beta Gamma Sigma, (2001-2009) Reviewer, NABTE Review, National Association for Business Teacher Education (2003-2005, 2008-2009) Reviewer, Wisconsin Business Education Journal (1999-2009) Reviewer, Delta Pi Epsilon Journal (2002-2006) Reviewer, Journal of Business and Training Education (1999-2001)

Reviewer, Business Digest (2002-2003) Reviewer, Tennessee Business Education Journal (1999-2000) Judge, State Level Competition, Future Business Leaders of America (1999-2009)

Member, National Strategic Planning Committee, Delta Pi Epsilon (1999; 2004-2009) Executive Director, Policies Commission for Business and Economic Education (1999-2008)

5

Member, Administrative Committee, McGraw-Hill Selection Committee for John Robert Gregg Award (2002-2005); Chair (2006-2007) Editor, NBEA Yearbook No. 37, National Business Education Association (1999-2000) Editor, Basic Business and Economics section, Business Education Forum, National Business Education Association (1998-2000) Board Member and Awards Chair, National Association of Teacher Educators for Business Education, Association for Career and Technical Education (1996-2000) Member, Advisory Committee for Center for Economic Education, Ball State University (1985-2009) Editor, Basic Business and Economics section of the Business Education Forum, National Business Education Association (1998-2000) Faculty Advisor, Pi Omega Pi, national honor society for business education (1986-2009)

Professional Development and Participation (1999 - 2008): Member, Curriculum Writing Teams, State Department of Education (1999-2006) Co-Chair, Indiana Professional Standards Board Writing Committee (2001-2003) Attended seminars on Blackboard system sponsored by Ball State University

Honors, Awards, and Recognitions (1999 - 2008) Miller College of Business Service Award (2004, 2007) Outstanding Service Award, Indiana Department of Education (2001)

VITA PROFESSIONAL BACKGROUND Name: Marilyn Chalupa Rank: Associate Professor Office Address: WB 239, Office Phone: 5-5231 Area of Academic Discipline Specialization: Business Communications, Computers, ERP, Business Teacher Education Degrees:

Doctoral Degree Name of Degree: Ed.D. Year Conferred: 1988 Degree-Granting Institution: University of Nebraska, Lincoln Principal Academic Units: Administration, Curriculum and Instruction with cognate area of Business Teacher Education Dissertation Title: “The Role of Telecommunications in the Automated Office as Perceived by Professional Secretaries Compared to Professors in NABTE-Member Institutions”

Master’s Degree

Name of Degree: M.S. in Business and Vocational Education Year Conferred: 1979 Degree-Granting Institution: Wayne State College, Wayne, NE Major Field of Study: Vocational Education

Bachelor’s Degree

Name of Degree: B.S. in Business Education Year Conferred: 1973 Degree-Granting Institution: University of South Dakota, Vermillion Major Field of Study: Business Education

Associate Degree and 2-Year Secretarial

Name of Degree: 2-year Secretarial and Associate of Arts Year Conferred: 1971 Degree-Granting Institution: Iowa Lakes Community College, Estherville Major Field of Study: Secretarial and general education

Academic Experience 1998 - Present Associate Professor, College of Business, Ball State University 1988 – 1997 Assistant Professor, College of Business, Ball State University 1973 - 1985 Taught high school business and vocational education in three public

schools in Nebraska 1973 – 1985 Worked in law firms during the summer

Marilyn Chalupa AACSB Vita 2

INSTRUCTIONAL EXPERIENCE FOR MOST RECENT CALENDAR YEAR Courses Taught:

ISOM 497 Special Topics SOM 369 Internship ISOM 341 Business & Managerial Communications ISOM 249 Foundations of Business Communications ISOM 311 Information & Enterprise Systems: Analysis & Design

Other

Developed course materials for ISOM 311 involving ERP and SAP

Received stipend from Associate Provost to develop “Writing” designated course for the new UCC-21 Curriculum. (Summer 2008) Received George and Frances Ball Grant with Roger Hollands for $7,500 (2003-04) Received a BIT Department grant for Lilly Foundation Building the 4-year Commitment due February 1, 2002.

Wrote with Catherine Chen and received for the BIT Department a 21st Century Grant for Faculty Development—Faculty Externships, $9,800. (2001-2002)

Received with Roger Hollands in Legal Studies, Political Science Department, a 21st Century Grant for Faculty Development, $12,000. (2001-2002)

SCHOLARLY ACTIVITIES Refereed Journals Publications 2009: Walters, J., Chalupa, M., and Harris, T. (2009). “Market Quality Perceptions of the American Auto Producers.” To be published in June 2009 Review of Business Research. Chalupa, M. and Harris, T. (2009). “Teaching Cross-Functional Integartion at the Undergraduate Curriculum—Using ERP Tool.” To be published in June 2009 Review of Business Research. Since I was asked in 2004 to get the training for SAP, an area totally outside my doctorate training, I had to spend most of my time finding and reading books and any articles about ERP and SAP to prepare myself to teach these classes. It also required me to know all the functional areas and how each area shares information. I am the only person in the MCOB that knows the content and can teach and troubleshoot the exercises in which people received training. I have


spent a lot of time getting up to speed to be prepared for these classes as preparation for this class takes an unusual amount of time compared to any other undergraduate course. If I were to work toward certification, I would need approximately a whole year off. 1999 - 2003

Chen, C., & Chalupa, M. The role of motivation and use of learning strategies in computer courses: Early and late in the semester. The Delta Pi Epsilon Journal 45(2), p. 98-117

Chalupa, Marilyn, Business education in the United States: 2001-2002 NABTE survey results. NABTE REVIEW 30, p. 10-15.

Chalupa, M., Chen, C., & Charles, T. An analysis of college students’ motivation and learning strategies in computer courses: A cognitive view. The Delta Pi Epsilon Journal 43(4), p. 185-199.

Chalupa, M., Chen, C., and Sormunen-Jones, C. Fall 2000. Reliability and validity of the group member rating form. The Delta Pi Epsilon Journal, 42(4), 235-245. Perreault, H., Chalupa, M., Richerson, G., Groneman, N., Bartel, K., Joyner, R., LaBonty, D. (2001). Alternative teacher education licensure/certification for business educators. NABTE Review, (28), 14-24.

Sormunen-Jones, C., Chalupa, M., & Charles, T. (Summer 2000). The dynamics of gender impact on group achievement. The Delta Pi Epsilon Journal, 42(3), 154-170. Chalupa, M. (2000). Making a group work project a successful experience. Best practices in business education. Delta Pi Epsilon, 52-54. Crews, T., & Chalupa, M. (Winter 1999). Utilizing the evaluation process in CD-ROM development. The Delta Pi Epsilon Journal, 41(1), 14-25. Chalupa, M. (1999). A comparative study of voice mail usage among positions in a large corporation. NABTE REVIEW, (26), 63-69. Chalupa, M., Sormunen, C. & Charles, T. (Fall 1997). Students’ attitudes about experiences with work groups. The Delta Pi Epsilon Journal, 39(4), 197-214.

Chalupa, M., & Harris, T. (Fall 1998). Technology-based communication methods used in a fortune 500 company. Office Systems Research Journal, 16(2), 1-7. Crews, T. & Chalupa, M. (Spring 1998). Creating a CD-ROM: The process. The Delta Pi Epsilon Journal, 40(2), 83-86. Best Action Research Award


Refereed Proceedings

Dangol, R., Walters, J., Chalupa, M., & Sharma, S. (March 2008). Vehicle quality: No longer a source of competitive advantage. Proceedings of the IABE-2008 (107-111). Las Vegas, NV: IABE Annual Conference. Sharma, S., Chalupa, M., Ahmed, N., & Walters, J. (March 2008). On-line learning resources vs textbooks: An exploratory study. Proceedings of the IABE-2008 (162-165). Las Vegas, NV: IABE Annual Conference. Chalupa M., Whitesel, J. Graphics web design job characteristics. Delta Pi Epsilon, 27-30. 2006 DPE Conference. Oklahoma City, OK. Chalupa, M. Enterprise resource planning (ERP) as a tool to teach integration of business functions. Delta Pi Epsilon, 155-158. 2005 DPE Proceedings. Cincinnati, OH. Chalupa, Marilyn, & Hollands, R. Challenges in the development of a new course “Information Technology for Paralegals.” American Association for Paralegal Education, Orlando, FL, Oct. 2-5, 2002, p. 181-182.

Chalupa, M., Richerson, G., Groneman, N., Bartel, K., Joyner, R., & LaBonty, D. (Fall 2001). Alternative licensure/certification assessment of state specialists. The Delta Pi Epsilon Book of Readings (3-9). Nashville, Tennessee: DPE National Research Conference. Chen, C., Chalupa, M., & Charles, T. (February 2000). Gender differences in prior curricular and computer work experience. Proceedings from the OSRA Research Conference (21-37). Toronto, Canada: OSRA Research Conference. BEST RESEARCH PAPER AWARD.

Crews, T. & Chalupa, M. (February 1999). CD-Rom development: The need for formative and summative evaluations. Proceedings from the OSRA Research Conference (1-4). Atlanta, Georgia: OSRA Research Conference.

Nonrefereed Articles

OSRA newsletter articles while serving as President

Chalupa, M. (2001). Calling all business educators—What can we do?” NABTE REVIEW (28) 7-8 (Editor’s Comments). Chalupa, M. (2000). Adapting to change in our profession, ourselves, and our audience. NABTE REVIEW ( 27), 5-6 (Editor’s Comments).


Discipline-based Scholarship

Manuscript reviewer for Journal of Global Business Education (2008-09) Manuscript reviewer for Journal of Applied Research in Business Instruction (2004- ) Manuscript reviewer for OSRA’s Information Technology, Learning, and Performance Journal (2003-2004) Manuscript reviewer for NABTE REVIEW (2004)

Newspaper Articles

Students to redesign computer lab, Campus Update 23(3), p. 2 “E-mail Could Be Replacing Holiday Cards,” Campus Update, 22(16), p. 1.

“Voice Mail Not Being Used Effectively,” Network, COB Newsletter, July 2000, 14(2), p. 2.

"Voice Mail Users Missing the Mark," Daytona Beach Sunday News-Journal, April 30, 2000, p. 2E. "Study: Voice Mail isn't Used to Potential," South Bend Tribune--Business Weekly, April 24, 2000, 11(3) p. 1. "BSU Study: Voice Mail Often Misused," Muncie Star Press, April 10, 2000, p. 6C. "Education Key to Voice Mail Utilization," The Journal Gazette, April 16, 2000. p. 1e.

SERVICE ACTIVITIES Student Advising

Faculty advisor in the ISOM major (2001-2007) Judge Computer Graphics Contest for Business Professionals of America (BPA),

Jan. 20, 2001 Business Information Technology advisor Help students with initial contact with potential employers for full-time work and

internships Coordinate student enrollment for internship credit

University, College, Departmental Committees


Undergraduate Education Committee (2004- 07) Undergraduate Education Committee subcommittee Independent Learning Policy

(2008-2009) Undergraduate Education Committee (2001- present ) Served on committee for doctoral candidate in Music (2007-08, 2008-09) Chair of University Teaching Evaluation (2001-2002) University Teaching Evaluation Committee (2000) Administrator for CPS Exam (1998-2004 ) Graduate Faculty Ad Hoc Administrative Subgroup (2000) Integration Assessment Committee (2004-2007) Integration Committee (2004-2007) Social (1998- 2001) Awards Task Force (2001-2004) COB Strategic Planning: Learning Outcomes Committee (2001) Attended Freshman Breakfast Orientation, June 14, 2000 Represented BIT (now ISOM) at Alumni Council Focus Group (1999) December Commencement Faculty Marshal (1998- present) IS Coordinator (2003- 2008) Internship Coordinator (2002- ) ISOM/BIT/AIT Advisory Committee (1998- present) IS Connections Program (2001- present) Management & Administration Course Group (1998-2001) BIT Course and Program Groups (1998- ) Computer Course Group (1999-2008) BIT Connections Program (1999 chair, 2000- 2001) Dept. Search Committee (2008, 2000, 1999)

PROFESSIONAL AND ACADEMIC ORGANIZATION ACTIVITIES

Indiana Business Education Association National Business Education Association North-Central Business Education Association National Association of Business Teacher Education (NABTE) Indiana Business Educator’s Club National Association of Teacher Educators for Business Education (NATEBE) National Association of Teacher Educators for Business Education Organizational Systems Research Association (OSRA) Association for Supervision and Curriculum Development (ASCD) Phi Delta Kappa Alpha Upsilon Chapter of DPE at University of Nebraska Pi Chapter of DPE at Ball State University

Consulting

Business Writing workshop for St. Gobain, Alumni Center, March 12, 2008


Individualized training with two employees at St. Gobain to help individuals to better prepare reports to senior VPs. (2008- 2009) Superintendent’s Parent Advisory Council for Muncie Community Schools—Act as consultant for and have direct contact with Superintendent of Schools and Assistant Superintendent of Schools (2005-2009) External department program reviewer for Central WA University, Ellensburg, WA. Visited with Provost, Dean, Dept. chair, faculty, and students. Prepared report with recommendations. Spent 3 days on campus gathering information to write report. Read their self-study and prepared questions. (April 5, 2005 – April 8, 2005. Technology consultant for St. Mary’s School to help purchase, inservice, and integrate technology into the curriculum; addressed Internet services needed, updated hardware, troubleshoot hardware/software problems

Advised local business in preparation of administrative assistant employment exam (1999)

Presentations/Speaking Engagements

Chalupa, M. & Harris, T. “Development of a visual model to tech integration concepts. OSRA Conference 2006.

“Target—PPT XP” to DPE Pi Chapter members and invited business faculty from surrounding institutions on February 28, 2002, Alumni Center. “Effective Business Communications” to BSU staff and United Way staff on December 18, 2002, from 9 a.m. to 11:30 a.m. in SC 303 "Get Real About Time Management," Area 7 Extension, New Castle, Oct. 28, 2000

“Trends in Office Technology,” Kikthawenund Chapter of IAAP, May 10, 1999, Anderson, IN

Professional Education Instruction

Conducted training sessions for BSU staff on “Punctuation Functions” and “Grammatically Speaking” (2002 – 2006)

Professional Development and Participation

Attended SAP training in January 2004 for one week at Louisana State University Attended SAP training in Summer 2006 for two weeks in Nova Scotia Atended SAP training in Summer 2008 for one week in Milwaukee, WI


Attended several Technology Training Workshops for faculty at Ball State University

Attended Ohio Data Technologies Conference, October 24, 2002, Columbus, OH Attended a hands-on workshop about “Troubleshoot, Upgrade, and Maintain

PCs,” Sept. 27, 2000, Indianapolis

Civic or Community Activities

President of Superintendent’s Parent Advisory Council for Muncie Community Schools—meets monthly and prepare agenda in conjunction with Superintendent. (2005-2009)

Muncie Central High School English Textbook Adoption Committee (2008) Parent Representative for Muncie Community Schools at High School Summit

(2008) Parent Representative for Muncie Community Schools at the Executive

Leadership Program for Educators at the University of Virginia, Darden School of Business, in association with the Wallace Foundation (July 8-13, 2007 and July 30-August 4, 2006)

Parent Representative for Muncie Community Schools Business textbook adoption (2006-07)

Chair of Technology Committee at St. Mary School (2002-03) Northside Middle School Superintendent’s Parent Advisory Council (2003- 05) Northside Middle School Math Curriculum and Textbook Committee (2003-04) Co-chair of BSU Women’s Scholarship Committee (1998-2002) Data base co-chair of BSU Women’s Club (1999-2000) Yearbook chair of BSU Women’s Club (1999-2000) Volunteer for Ball Memorial Hospital Festival of Trees and Lights (1989- 2001) Judge for 4-H computer projects for several counties (1999- ) Elected to St. Mary’s School Board (2001- 2004) Volunteer to teach keyboarding to 4th - 8th grade students (1999-2002) Vice President of St. Mary School Board (2002-03)

Honors, Awards, Recognitions

COB/BIT Technology Fellow 2000 Best Research Paper Award at OSRA Conference, Feb. 2000 Best Action Research Award at Delta Pi Epsilon Research Conference, November

1998

VITA


Name: Catherine Chen Rank: Associate Professor Office Address: WB 231; Office Phone: 5-5245 Degrees:

Doctoral Degree: Name of Degree: PhD Year Conferred: 1993 Degree-Granting Institution: University of Minnesota Major Fields of Study: Education Dissertation Title: “The Effect of Two Different Interfaces for Database Applications on Problem-Solving Activities”

Masters Degree:

Name of Degree: Master of Science Year Conferred: 1987 Degree-Granting Institution: Southern Illinois University at Carbondale Major Field Of Study: Business Education Minor Field Of Study: Computer Education

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1985 Degree-Granting Institution: Southern Illinois University at Carbondale Major Field Of Study: Business Education Minor Field Of Study: Computer Education


1998 - Present Associate Professor of Information Systems and Operation Management, Ball State University, Muncie, Indiana

1994 - 1998 Instructor, Department of Business Office Technology and Communications, Minneapolis Community and Technical College, Minneapolis, Minnesota

1987 - 1992 Graduate Instructor, Department of Work, Community, and Family Education, University of Minnesota, Minnesota

1986 - 1987 Graduate Instructor, Department of Technical Careers and Department of Vocational Education, Southern Illinois University at Carbondale, Illinois


Courses Taught: ISOM 317 Computer Networks for Business ISOM 313 Database and Information Resource Management ISOM 226 Business Systems Application Development

Other (such as educational innovation, curriculum development, instructional grants) Taught ISOM 226 for ILP on Media Site


Refereed Journals Publications: 2009:

Catherine Chen (in press), Teaching problem-solving and database skills that transfer, Journal of Business Research (JBR).

2004 - 2008:

Catherine Chen (2007). Introduction to Database Management: Teaching from a Cognitive Load Theory Perspective, Journal of Applied Research for Business Instruction, 5 (4), 6 pages. Sushil Sharma, Catherine Chen, and Srinivasan Sundaram (2006). Implementation problems with ERP systems in virtual enterprises (VE)/virtual organizations, International Journal of Management & Enterprise Development, 3 (5), pp. 491-509. Catherine Chen and Charles Ray (2004). The Systematic Approach in Teaching Database Applications: Is There Transfer When Solving Realistic Business Problems? Information Technology, Learning, and Performance Journal, 22(1), pp. 9-21.

1999 - 2003: Catherine Chen (2003). A Constructivist Approach to Teaching: Implications in Teaching Computer Networking. Information Technology, Learning, and Performance Journal, 21(2), pp. 17-27. Catherine Chen & Marilyn Chalupa (2003). The Role of Motivation and Use of Learning Strategies in Computer Courses: Early and Late in the Semester. The Delta Pi Epsilon Journal, 45(2), pp. 98-117. Catherine Chen (2002). Self-regulated Learning Strategies and Achievement in an Introduction to Information System Course. Information Technology, Learning, and Performance Journal, 20(1), pp. 11-23.

Marilyn Chalupa, Catherine Chen, and Thomas Charles (2001). An Analysis of College Students’ Motivation and Learning Strategies in Computer Courses: A Cognitive View. The Delta Pi Epsilon Journal, 43(4), pp. 185-199. Catherine Chen (2001). An Investigation of Students' Thought Processes in Solving Business Problems with a Database Application. Information Technology, Learning, and Performance Journal, 19(1), pp. 5-19. Catherine Chen (2001). A Software Tool to Generate Realistic Business Data for Teaching. DPE Best Practice, pp. 7-12. Catherine Chen (2000). Using Realistic Business Data in Teaching Business Problem Solving. Information Technology, Learning, and Performance Journal, 18(2), pp. 41-50. Marilyn Chalupa, Catherine Chen, and Carolee Sormunen-Jones (2000). Reliability and Validity of the Group Member Rating Form. The Delta Pi Epsilon Journal, 42(2), pp. 235-245. Catherine Chen (1999). A Protocol Analysis Model for Investigating Computer Supported Problem-Solving Activities. Information Technology, Learning, and Performance Journal, 17(2), pp. 35-41.


2004 - 2008: Chapters in Scholarly Books: Sushil Sharma & Catherine Chen (2004) “Offshore IT Outsourcing—Issues, Risks and Challenges” IT and Offshore Outsourcing Strategies, Palgrave MacMillan, UK.

Conference Proceedings in Scholarly Meetings :

2004 - 2008: Catherine Chen and Joel Whitesel (2008). A Revised Motivated Strategy for Learning Questionnaire (MSLQ) for Assessing Computer Software Learning Strategies” Proceeding of the SIG-OSRA, 2008 ICIS Conference.

1999 - 2003:

Sushil K. Sharma, Catherine Chen, MilMini Wickramasinghe, and Santosh Misra (2003). Measuring Socioeconomic Effects of E-Commerce—A Study. Proceeding of the Sixth International Conference on Electronic Commerce Research, 470-474.

Catherine Chen, Marilyn Chalupa, and Thomas Charles (2000). Gender Differences in Prior Curricula and Computer Work Experience. Proceeding of the 19th Annual Research Conference, Organizational Systems Research Association, 21-37. Catherine Chen and Peng Wong (1999). Generating Realistic Business Data Instantly: A Database Files Generator. Edited Book of Readings of the 1999 Delta Pi epsilon Annual Research Conference, 165-170. Catherine Chen and Charles Ray (1999). Teaching Business Problem Solving with Database Management Application. Edited Book of Readings of the 1999 Delta Pi Epsilon Annual Research Conference, 173-175.


Presentations at Conferences (2004 - 2008): Catherine Chen, Information Sharing or Knowledge Sharing? The Potential Impact of Enterprise 2.0, 2008 ICIS Conference, SIG-OSRA, Paris, France, December 13, 2008. Catherine Chen and Joel Whitesel, A Revised Motivated Strategy for Learning Questionnaire (MSLQ) for Assessing Computer Software Learning Strategies 2008 ICIS Conference, SIG-OSRA Paris, France, December 13, 2008. Catherine Chen and Joel Whitesel, The impact of cognitive load theory in learning complex skills. The 26th Annual Research Conference, Organizational Systems Research Association, San Diego, March 16, 2007. Catherine Chen, Computer Network Management: Best Practices. The 25th Annual Research Conference, Organizational Systems Research Association, Oklahoma City, Okalahoma, March 2-3, 2006. Catherine Chen, A Comparison of Database Management Teaching Strategies, The 24th Annual Research Conference, Organizational Systems Research Association, Dallas, Taxes, March 3, 2005. Copyright Registration (1999-2004) Model Catherine Chen, “Computer Aided Problem-Solving Analysis Model,” 2000 (a research tool to assist educators analyze students' problem-solving and decision-making processes while using computers as a tool).

Software Peng Wong and Catherine Chen, “Business Data Generator,” 2000 (a software application to help teachers create simulated business information systems for teaching database applications and business concepts such as inventory control).

Business and Other Professional Experience:

Consultant NetHealth Systems, Muncie (2004-2006) (Assist in interface and architectural design of network management tools)

SERVICE ACTIVITIES

Student Advising: Faculty Advisor in the IS Major (2008- present)

University, College, Departmental Committees (2004 - 2009): Promotion and Tenure Committee, Fall 2008—present Undergraduate Curriculum Committee (Fall 2001—2004, Fall 2008—present) Mentor, BSU Faculty Mentorship Program (Fall 2006—present) Director of Technology Integration (May 2005—present) Chair, Curricula Technology Integration Committee (2005—present ) Chair, Curriculum Integration Assessment Sub-Committee (2004—present) Curriculum Pilot Group (Summer 2004)


Editorial Review Board, The Information Technology, Learning, and Performance Journal (2002—present.) Editorial Review Board, The Delta Pi Epsilon Journal (2001—2007) Editorial Review Board, Business Education Digest (2004—2007) DPE Publication Committee (November 2003—2007) VP—Research, Organizational Systems Research Association (June 2005—June 2007) Treasurer, Organizational Systems Research Association (June 2001—May 2004) Member, Beta Gamma Sigma (2007—present) Member, Association for Information Systems (2003—present) Member, Organizational Systems Research Association, (1998—present) Member, Delta Pi Epsilon (1986—present)

Professional Development and Participation (2004 - 2008): AACSB Undergraduate Programs Conference, Baltimore, MD, November 15—17, 2007.

Participant, The 2007 SAP Curriculum Congress, March 3-4, 2007, Vancouver, Canada. Completion of the HEC Montreal ERP Simulation Game, March 1-2, 2007, Vancouver, Canada. Completion of Business Process Integration I, SAP University Alliances 2005 Summer Workshop, June 6-10, 2005, St. Francis Xavier University, Antigonish, Nova Scotia, Canada. Completion of Business Process Integration II, SAP University Alliances 2005 Summer Workshop, July 8-22, California State University Chico, Chico, California. Completion of the Microsoft Windows Server 2003 Security training, August 2-6, 2004, Global Knowledge, Schaumburg, IL Completion of Wireless Security training, June 15-18, 2004, Global Knowledge, virtual classroom e-learning Completion of the Microsoft Windows Server 2003 training, May 3-7, 2004, Global Knowledge, Schaumburg, IL

Other (such as community-related activities, including consulting and advisory board activity if service-related)

Hosted ASUG Indiana Chapter June meeting, August 22, Ball State University Alumni Center 2008 Hosted ASUG Indiana Chapter June meeting, August 10, Ball State University Student Center 2007 Hosted ASUG Indiana Chapter June meeting, June 9, Ball State University Alumni Center 2006

Honors, Awards, and Recognitions (2004 - 2008)

Miller College of Business Summer Research Grant (2006), “Best practices in computer network management," $4,489. Faculty Development Fund (2004), Information Technology, Ball State University, $8,125. Grant for ISOM Computer Networking/Security Lab (2004), Information Technology, Ball State University, $24,000.


Name: Rui Chen

Rank: Assistant Professor

Office Address: WB 240; Office Phone: 5-4978

Area of Academic Discipline Specialization: Information Systems (IS)

Degrees:

Doctoral Degree:

Name of Degree: PhD

Year Conferred: 2009

Degree-Granting Institution: State University of New York at Buffalo

Principal Academic Units: Management Science and Systems

Major Fields of Study: Management Systems

Minor Field of Study: Computer Science

Dissertation Title: “Three Essays on Emergency Response Information Systems”

Masters Degree:

Name of Degree: Master of Science


Degree-Granting Institution: Southern Illinois University at Carbondale

Major Field Of Study: Computer Science

Minor Field of Study:

Bachelors Degree:

Name of Degree: Bachelor of Science


Degree-Granting Institution: Hangzhou Institute of Electronic Engineering

Major Field Of Study: Computer Software

Minor Field of Study:


2009 - Present Assistant Professor of Information Systems, Ball State University,

Muncie, Indiana

2008 - 2009 Visiting Assistant Professor of Management Information Systems,

Medaille College, Buffalo, New York

Non – Academic Experience:

2001 - 2002 Information Specialist, Zhejiang Renmin Publishing House, China


Courses Taught:

ISOM 135 Business Information Systems

ISOM313 Database and Information Resource Management

ISOM410 Information Systems Security


Refereed Journals Publications:

2004 - 2010:

Wang, J., Chen, R., Herath, T., Rao, H.R. (2009) Visual E-Mail Authentication

and Identification Services, Decision Support Systems (DSS), 48(1), pp. 92-102

Chen, R. and Sharma, S.K., Theorizing Intercultural Accommodation in

Consumer E-Commerce, International Journal of E-Adoption (IJEA), 1(3), pp.

82-92

Chen, R., Sharman, R., Chakravarti, N., Rao, H.R., Upadhyaya, S. (2008)

Emergency Response Information System Interoperability: Development of

Chemical Incident Response Data Model, Journal of the Association for

Information Systems (JAIS), 9(3), pp. 203-232

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2008) An Exploration of

Coordination in Emergency Response Management, Communications of the ACM

(CACM), 51(5), pp. 66-73

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2007) Design Principles for

Emergency Response Management Systems,” Journal of Information Systems and

e-Business Management (ISEB), 5(3), pp. 81-98


2004 - 2010:

Chapters in Scholarly Books:

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S., Cook-Cottone, C.P. (2009)

Coordination of Emergency Management: Case Study of October ’06 Snowstorm

in Western New York, In Information Systems for Emergency Management, Van

de Walle, B., Turoff., M, and Hiltz, S.R., M.E. Sharpe, USA, ISBN 978-0-7656-

2134-4

Wang, J.G., Chen, R., Herath, T., Rao, H.R. (2009) An Empirical Exploration Of

The Design Pattern Of Phishing Attacks, In Annals of Emerging Research in

Information Assurance, Security and Privacy Services, Rao, H.R. and Upadhyaya,

S., Emerald Group Publishing Limited, USA, ISBN 1848551940


2004 - 2010:

Vishwanath, A., Herath, T., Chen, R., Wang, J., and Rao, H.R. (2009) Why Do

People Get Phished? Testing Individual Differences in Phishing Susceptibility

with an Integrated Information Processing Model, Indo-US Conference &

Workshop on Cyber Security, Cyber Crime & Cyber Forensic, Kochi, India,

August 19-21, 2009

Chen, R., Sharma, S.K., and Sanders, G.L (2009) Workplace Monitoring And

Employee Perception Of Privacy Invasion: A Contingency Model, International

Conference On Service Management 2009, Orlando, Florida, May 21-24, 2009

Chen, R., Coles, J., Lee, J., and Rao, H.R. (2009) Emergency Communication

and System Design: The Case of Indian Ocean Tsunami, the IEEE/ACM

International Conference on Information and Communication Technologies and

Development, Doha, Qatar, Apr 17-19, 2009

Mills, A., Rao, H.R., Chen, R., and Lee, J. (2009) Web 2.0 Emergency

Applications, the Tenth Annual Global Information Technology Management

World Conference, Mexico City, Mexico, Jun 14-16, 2009 (Best Paper Nominee)

Rao, A., Lee, J., and Chen, R. (2009) Design of Intelligent Systems for

Emergency Response through a Content Study of Cyclone Nargis in Burma, the

International Conference on Sensors, Security, Software and Intelligent Systems,

Tamilnadu, India, Jan 8-10, 2009

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2008) Data Model

Development For Fire Related Extreme Events – An Activity Theory and

Semiotics Approach, the International Conference on Information Systems, Paris,

France, Dec 14-17, 2008

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2008) Information Theoretic

Approach to Design of Emergency Response Systems, the 14th Americas

Conference on Information Systems, Toronto, ON, Aug 14-17, 2008

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. and Cook-Cottone, C. (2007)

Organizational Coordination in Extreme Events: A Case Study of Incident

Response for October ’06 Snowstorm in Western New York,” the Fifth Pre-ICIS

SIG DSS Workshop, Montreal, Canada, Dec 9, 2007

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2007) Response Information

Interoperability: A Development of Data Standards in the Fire Incident Context,

the Sixth Pre-ICIS International Workshop on e-Business, Montreal, Canada, Dec

9, 2007

Chen, R., Herath, T., Wang, J., Rao, H.R. (2007) Exploring Patterns of Phishing

Emails: A Host-Based Analysis, the Pre-ICIS Workshop on Information Security

& Privacy, Montreal, Canada, Dec 8, 2007

Chen, R. (2007) Consumer's Initial Acceptance of E-Commerce Website: A

Contingency Approach, the 13th Americas Conference on Information Systems,

Keystone, CO, Aug 9-12, 2007

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2007) Emergency Response

Coordination and IT support: Contingency and Strategies, the 13th Americas

Conference on Information Systems, Keystone, CO, Aug 9-12, 2007

Chen, R. and Kishore, R (2007) IT Offshore Outsourcing: Contingency and

Strategies,” the 13th Americas Conference on Information Systems, Keystone,

CO, Aug 9-12, 2007

Chen, R. and Sanders, G.L. (2007) Electronic Monitoring in Workplace:

Synthesis and Theorizing, the 13th Americas Conference on Information Systems,


Wang, J., Chen, R., Herath, T., Rao, H.R. (2006) Design Signatures of Phishing

Attacks, the First Annual Anti-phishing Working Group (APWG) eCrime

Research Summit, Orlando, FL, Nov 16-17, 2006

Chakravarti, N. Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2006)

Common Operating Vocabulary Extensions for Emergency Management: Case of

a Chemical Spill Incident," the Forth Annual Center for Advancing Business

through Information Technology (CABIT) Symposium, Phoenix, AZ, Sep 17-18,

2006

Chen, R. (2005) Modeling of Consumer's Acceptance of E-Commerce Website,

the International Conference on Web Information Systems Engineering, New

York City, NY, Nov 20-22, 2005

Chen, R., Sharman, R., Rao, H.R., Upadhyaya, S. (2005) Design Principles of

Coordinated Multi-incident Emergency Response Systems, the IEEE

International Conference on Intelligence and Security Informatics, Atlanta , GA ,

May 19-20, 2005

Other Publications:

2004 - 2010:

Presentations at Conferences:

Chen, R., Data Model Development for Fire Related Extreme, the 2009

Workshop on Information Assurance in Academic, Business and Government

Environment, the Center of Excellence in Information Systems Assurance

Research and Education, Buffalo, NY, August 27, 2009

Chen, R., Workplace Monitoring And Employee Perception Of Privacy Invasion:

A Contingency Model, the International Conference On Service Management,

Orlando, Florida, May 21-24, 2009

Chen, R., Data Model Development for Fire Related Extreme Events – An

Activity Theory and Semiotics Approach, the International Conference on

Information Systems, Paris, France, Dec 14-17, 2008

Chen, R., Information Theoretic Approach to Design of Emergency Response

Systems, the 14th Americas Conference on Information Systems, Toronto, ON,

Aug 14-17, 2008

Chen, R., Organizational Coordination in Extreme Events: A Case Study of

Incident Response for October ’06 Snowstorm in Western New York, the Fifth

Pre-ICIS SIG DSS Workshop, Montreal, Canada, Dec 9, 2007

Chen, R., Response Information Interoperability: A Development of Data

Standards in the Fire Incident Context, the Sixth Pre-ICIS International Workshop

on e-Business, Montreal, Canada, Dec 9, 2007

Chen, R., Exploring Patterns of Phishing Emails: A Host-Based Analysis, the

Pre-ICIS Workshop on Information Security & Privacy, Montreal, Canada, Dec 8,

2007

Chen, R., Emergency Response Coordination and IT support: Contingency and

Strategies, Americas Conferences on Information Systems, Keystone, CO, Aug 9-

12, 2007

Chen, R., Electronic Monitoring in Workplace: Synthesis and Theorizing,

Americas Conferences on Information Systems, Keystone, CO, Aug 9-12, 2007

Chen, R., Consumer's Initial Acceptance of E-Commerce Website: A

Contingency Approach, Americas Conferences on Information Systems,


Chen, R., IT Offshore Outsourcing: Contingency and Strategies, Americas

Conferences on Information Systems, Keystone, CO, Aug 9-12, 2007

Chen, R., Emergency Response Communication Interoperability – Design for

Fire Response Data Standards, the 32nd Annual Hazards Research and

Applications Workshop, Boulder, CO, Jul 8-11, 2007

Chen, R., Common Operating Vocabulary Extensions for Emergency

Management: Case of a Chemical Spill Incident, the Forth Annual CABIT

Symposium, Phoenix, AZ, Sep 17-18, 2006

Chen, R., Design Principles of Coordinated Multi-incident Emergency Response

Systems, the IEEE International Conference on Intelligence and Security

Informatics 2005, Atlanta, GA, May 19-20, 2005

SERVICE ACTIVITIES


Member, Advisory Board of Organizational Assurance and Information

Security Center (OAsIS) (2009 – present)


Coordinating editor, Information Systems Frontiers (ISF) (2009 – present)

Editorial board, Journal of Information, Information Technology, and

Organizations (JIITO) (2006 – present)

Program Committee, the 7th International Conference on Information

Systems for Crisis Response and Management, 2010

Session Chair, the 7th International Conference on Information Systems

for Crisis Response and Management, 2010

Program Committee, the 8th Workshop On eBusiness, 2009

Program Committee, International Business Information Management

Association (IBIMA) Conferences, 2005 - 2009

Session Chair, Americas Conferences on Information Systems, 2007

Member, Association for Information Systems

Member, AIS Special Interest Group on Network and Internet Security

Member, AIS Special Interest Group on Decision Support Systems

Member, AIS Special Interest Group on E-Business

Member, Global Digital Business Society

Reviewer of MIS Quarterly, Journal of Management Information Systems,

Decision Support Systems, Journal of the Association for Information

Systems, Information Systems Froniers, International Journal of e-

Adoption, Journal of Internet Commerce, IEEE Intelligent Systems, IEEE

Internet Computing, International Journal of e-Collaboration, Journal of

Information, Information Technology, and Organizations, Journal of

Information Technology Theory & Application, Journal of Strategic

Information Systems, European Conference on Information Systems,

Information Systems for Crisis Response and Management, International

Conference on Information Systems, Americas Conferences on

Information Systems, International Business Information Management

Association Conference, Hawaii International Conference on System

Sciences, Annual Workshop on Information Technologies and Systems,

Pre-ICIS International Workshop on e-Business, Pre-ICIS Workshop on

Information Security & Privacy, International Conference on Design

Science in Information Systems and Technology, International Conference

on Innovations in Information Technology, Annual CABIT Symposium,

IEEE International Conference on Intelligence and Security Informatics.


Attended the Junior Faculty Consortium at ICIS 2009

Attended New Faculty Alpha Seminar, Ball State University

Attended Cisco Networking Academy CCNA Network Security for

Teachers (three-week sessions)


Excellent Constructive Review, the 9th, 12th, and 13th International

Business Information Management Association (IBIMA) Conferences,

2008 - 2009

2009 PhD Student Achievement Award, State University of New York at

Buffalo

Berner Award, State University of New York at Buffalo, 2008

Presidential Scholar, State University of New York at Buffalo, 2005 -

2008


Name: Ramesh Dangol Rank: Instructor Office Address: WB 206; Office Phone: 5-4722 Area of Academic Discipline Specialization: Operations Strategy and Strategic Management Degrees:

Name of Degree: PhD Doctoral Degree:

Expected Year: 2011 Degree-Granting Institution: Purdue University, West Lafayette, IN Principal Academic Units: Management Major Fields of Study: Strategic Management Minor Field of Study: Economics Dissertation Title: Vertical Alliances

Name of Degree: Master of Business Administration (MBA) Masters Degree:

Year Conferred: 2002 Degree-Granting Institution: Ball State University, Muncie, IN Major Field Of Study: Business Administration Minor Field of Study: N/A

Name of Degree: Bachelor of Science Bachelors Degree:

Year Conferred: 1997 Degree-Granting Institution: Middlebury College, Middlebury, VT Major Field Of Study: Economics Minor Field of Study: Biochemistry


2005 - Present Instructor of Information Systems, Ball State University, Muncie, Indiana Non – Academic Experience:

1998 - 2004 Assistant Director, Grants Division, State Student Assistance Commission of Indiana, IN


Courses Taught: ISOM 498 Operations Strategy ISOM 351 Operations Management ISOM 300 Project Management MGT 300 Introductions to Management ISOM 251 Operations Management (Minor) ISOM 125 Computer Applications for Business

Other (such as educational innovation, curriculum development, instructional grants) Developed course materials for ISOM 498 Developed course materials for ISOM 351


Refereed Journals Publications:

2004 - 2008: Jitpaiboon, T., Dangol, R. and Walters, J. E. Linking Cooperative Relationships to Performance, Management Research News (forthcoming)

Dangol, R., Sharma, S. K., Jitpaiboon, T. and Walters, J. E., (2007). Creating Strategic Advantage Through Information Transfer and Knowledge Creation in Supply Chains. Review of Business Research, 7(1).

Dangol, R., Jitpaiboon, T., Walters, J. E., (2007). Vehicle Reliability: A Sufficient Condition to Compete in the Auto Market. Review of Business Research, 7(5).

Jitpaiboon, T., Dangol, R., Walters, J. E., (2007). The Study of Cooperative Relationships, Mass Customization, and Organizational Performance. International Journal of Business Strategy, 7 (2).

Walters, J. E., Dangol, R., Sharma, S. K., Best, T., (2006). Public sector IT outsourcing--issues and concerns. Journal of Business and Economics.

Sharma, S., Dangol, R. and Walters, J. E. (2005). The Internet – A Double Edge Sword: Empowerment Or Big Brother? Review of Business Research, 5(2).

Walters, J. E. and Dangol, R. (2005). Ethical Implication of Independent Quality Auditing. Asian Journal of Information Technology, 4 (4).

Dangol, R., Walters, J. E., and Sharma, S. (2004). Understanding Corruption Through Behavior Theories. Review of Business Research, 2(2).

Conference Proceedings in Scholarly Meetings:

2004 - 2008: Dangol, R., Jitpaiboon, T.. Linking Supply Chain Relations to Competitive Strategy (Forthcoming). Academy of Management Conference.

Sharma, S. K., Dangol, R., Ahmed, N. U., (2008). Diversification-Performance: Analyzing The Relationship From The Learning School Perspective. 3281-3286.

Dangol, R., Walters, J. E., Jitpaiboon, T., (2008). Creating Sustainable Competitive Advantage Through a Strategic Network. MWDSI2008.

Dangol, R., Jitpaiboon, T., Walters, J. E. (2007). Linking Knowledge Creation to Organizational Incentives. Decision Science Institute, 44.

Jitpaiboon, T., Ounjitti, C., Dangol, R., Walters, J. E. (2007). Assessment of Changes in Attitudes of Graduate Students Toward Introductory Statistics. Decision Science Institute, 44.

Jitpaiboon, T., Dangol, R., Truong, D. (2007). The Study of Supply Chain Integration (SCI) and Organizational Performance Using Hierarchical Linear Modeling: A Comparative Study of SMEs VS. LEs. Decision Science Institute, 26.

Dangol, R., Jitpaiboon, T., Ounjitti, C., Walters, J. E. (2007). Quality Caught Up? American Automakers Dilemma. Midwest Decision Sciences Institute, 29.

Ounjitti, C., Jitpaiboon, T., Dangol, R. (2007). Student Attitudes Toward Statistics: An Experimental Design. Midwest Decision Sciences Institute, 29.

Jitpaiboon, T., Dangol, R., Truong, D., Thatte, A. (2007). Comparative effects of supply chain integration on performance between SMEs and LEs using Hierarchical Linear Modeling. AIB-US Midwest Conference, 22.

Dangol, R., Sharma, S. K., Walters, J. E., (2006). Examining the reasons for government IT outsourcing. The 2006 IABPAD Conference, Dallas, USA, April 20-23., 193-196.

Dangol, R., Sharma, S. K., Sharma, D., Walters, J. E., (2006). Impact of blogs ” An exploratory study. International Academy of Business and economics (IABE) IABE -2006 Annual Conference Las Vegas, October 15-18, 2006, 4 (4), 196-200.

Walters, J. E., Dangol, R., Sharma, S. K. (2006). Beyond economic justification for outsourcing: agenda for future research? Fifth Annual International Smart-Sourcing Conference, September 21-23, 2006.

Dangol, R., Sharma, S. K., Walters, J. E. (2006). Examining the reasons for government IT outsourcing. IABPAD Conference, April 20-23, 2007.

VITA


Name: Thomas Martin Harris Rank: Associate Professor Office Address: WB 229; Office Phone: 5-5322 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: PhD Year Conferred: 1982 Degree-Granting Institution: University of Colorado, Boulder, Colorado Principal Academic Units: Management Science Major Fields of Study: Management Science Minor Field of Study: Information Systems; Quantitative Psychology Dissertation Title: “Group Decision Processes and Goals: A Multidimensional Unfolding Analysis”

Masters Degree:

Name of Degree: Master of Arts Year Conferred: 1978 Degree-Granting Institution: Ball State University, Muncie, Indiana Major Field Of Study: Management Minor Field of Study:

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1977 Degree-Granting Institution: Ball State University, Muncie, Indiana Major Field Of Study: Accounting Minor Field of Study:


2008 - Present Associate Professor of Information Systems and Operations Management (ISOM), Ball State University, Muncie, Indiana

2002 - 2008 Chair of ISOM and Associate Professor of ISOM, Ball State University,

Muncie, Indiana

1993-2002: Assoc. Professor of Management, Adjunct Asst. Professor of Information and Communication Science and Research Design Consultant 1988-93: Asst. Professor of Management, Adjunct Asst. Professor of Information and Communication Science and Research Design Consultant 1983-88: Asst. Professor of Management Science and Research Design Consultant

1978-83: Research Design Consultant and Asst. Professor of Management Science

1974-78: Part-time Instructor; U. of Colorado

1974-78: Approved Leave of Absence for Study, Ball State University

1970-74: Supervisor of Research Computing and Instructor of Computer Techniques

1968-70: Instructor of Computer Techniques and Research Computing Consultant


Courses Taught:

ISOM 135 Introduction to Business Information Systems



“Integrating IS curriculum Knowledge through Cluster Computing Project: A Successful Experiment”, (with F. L. Kitchens and S. K. Sharma) Journal of Information TechnologyEducation, Vol. 3, pp263-278. 2004.

“Cluster Computers for e-Business Applications”, (with Shusil Sharma and Fred Kitchens) Asian Journal of Information Technology, Vol. 3, No.10, pp907-914. 2004.

1999 - 2003:

“Web Services Model for Online and Distributed Learning”, (with Shusil Sharma and Fred Kitchens) Asian Journal of Information Technology, Vol 2, No.4, pp319-323. 2003

“Chronic Effects of Creatine Monohydrate on Strength and Power” (with D. Pearson, D.

Hamby, W. Russel) Journal of Strength and Conditioning Research, Spring 2000.


Presentations at Conferences (2004 - 2008): “Development of a Visual Model to Teach Business Integration” [with M. Chalupa] Office Systems Research Association, March 2004.

SERVICE ACTIVITIES

Chair, Information Systems Operations Management Department 2002-2008 Committees: University: Ad Hoc Inqsit Review Committee (summer 2007 to Present) Miller College of Business Executive Committee (2002 to 2008) Miller COB Salary Committee (2002 to 2008) ISOM Promotion and Tenure (2002 to 2008) ISOM Salary Committee (2002 to 2008) ISOM Curriculum Committee (2002 to 2008) Awards and Recognition 1999 Entrepreneurship Associate Award 2001 CICS Fellow Award Other University Service Currently member of four Doctoral Committees Faculty Recruiter for Tennis and Football Programs Outside Service: Memberships: OSRA, Consultant for: Central Indiana Orthopedics Group Performance Dynamics, Inc. Bioprod, Inc.

VITA Professional Background Name: Thomas M. Harris Rank: Associate Professor Office: WB221 Phone: 765.285.5322 e-mail: [email protected] Area of Specialization: Management Information Systems Degrees: PhD: (1982) University of Colorado Major Area: Management Science Cognitive Areas: Mgmt. Info. Systems Business Statistics Quantitative Psychology Doctoral Dissertation: "Group Decision Processes and Goals: A

Multidimensional Unfolding Analysis" MA: (1968) Ball State University Major Area: Business Management BS: (1967) Ball State University Major Area: Accounting Academic Experience: Ball State University:

2008-current: Associate Professor of Information Systems and Operations Management and Adjunct Asst. Professor of Information and Communication Science

2002-2008: Chairman, Information Systems and Operations Management Department, Assoc. Professor of Management and Adjunct Asst. Professor of Information and Communication Science 1993-2002: Assoc. Professor of Management, Adjunct Asst. Professor of Information and Communication Science and Research Design Consultant 1988-93: Asst. Professor of Management, Adjunct Asst. Professor of Information and Communication Science and Research Design Consultant 1983-88: Asst. Professor of Management Science and Research Design Consultant 1978-83: Research Design Consultant and Asst. Professor of Management Science

1974-78: Part-time Instructor; U. of Colorado 1974-78: Approved Leave of Absence for Study; Ball State University 1970-74: Supervisor of Research Computing and Instructor of Computer Techniques 1968-70: Instructor of Computer Techniques and Research Computing Consultant 1967-68: Graduate Assistant; GBA Department Non-Academic Experience: 1963-64: Office Manager and Assist. General Manager; Michigantown (IN) Grain Elevator Courses Taught (within last 15 years): ISOM 135 Introduction to Business Systems

BIT 210 Business Information Systems MGT 300 Managing Behavior in Organizations MGT 321 Quantitative Business Analysis MGT 317 Business Data Communications MGT 412 Systems Analysis & Design MGT 413 Database Systems MGT 414 Information Systems for Small Business MGT 415 Management of Information Systems MGT 500 Principles of Management MGT 611 Introduction to Information Systems Teaching Awards: Delta Sigma Pi, College of Business Professor of the Year (won twice) Dean’s Teaching Award (won 10 times) Instructional Grants

Received Multimedia Workshop for Electronic Classroom Presentation Grant. Summer 1998, 1999.

SCHOLARLY ACTIVITIES Referred Publications:

“Market Quality Perception of the American Auto Producers”, (with James Walters, and Marilyn Chalupa) Review of Business Research, Vol. 9, No. 1, pp43-47. 2009.

“Integrating IS curriculum Knowledge through Cluster Computing Project: A Successful Experiment”, (with F. L. Kitchens and S. K. Sharma) Journal of Information Technology Education, Vol. 3, pp263-278. 2004. “Cluster Computers for e-Business Applications”, (with Shusil Sharma and Fred Kitchens) Asian Journal of Information Technology, Vol. 3, No.10, pp907-914. 2004.

“Web Services Model for Online and Distributed Learning”, (with Shusil Sharma and Fred Kitchens) Asian Journal of Information Technology, Vol 2, No.4, pp319-323. 2003 “Chronic Effects of Creatine Monohydrate on Strength and Power” (with D. Pearson, D. Hamby, W. Russel) Journal of Strength and Conditioning Research, Spring 2000. “Technology-Base Communication Methods Used in a Fortune 500 Company” (with M. Chalupa) Office Systems Research Journal, Vol 16, No. 2, Fall 1998 pp 1-8.

“The Effects of Carbohydrate Feedings and Form on Aerobic Cycling Performance” (with D. Pearson and B. Dunham) Journal of Strength and Conditioning Research, Vol. 9, No. 4., November 1995.

“Computer Use in Private Veterinary Practice", (with J. Lee Dye, Charles M. Ray, Steve Waldham) Journal of the American Veterinary Medicine Association. Vol 204, No. 6, March 15,1994. pp 888-890. "Small Business Attitudes Toward Computers" (with Charles M. Ray and J. Lee Dye. Journal of End User Computing. Vol. 6, No.1., Winter 1994, pp 16-25. "Selecting a Data Management for a Small Business" (With Jatinder N.D.Gupta) International Journal of Management and Systems. Vol. 7. No. 1, Jan.-April 1991, pp. 1-13. "The State of Office Automation In Selected Small Businesses", (with J. Lee Dye and Rodney Davis) Office Systems Research Association. Fall 1991, pp. 1-12. "Decision Support Systems for Small Business" (with Gupta, Jatinder N. D) Journal of Systems Management (February, 1989) pp. 37-41. Other Publications: Chapters in Scholarly Books "Information Systems For Small Business" in Effective Small Business Management, 5th.ed. , Hodgetts & Kuratko, Dryden Press, 1995. "Information Resource Management" in Management Information Systems Robert Szymanski, Merrill, 1990. Refereed Proceedings (Published)

“Development of a Model to Teach Integration Concepts” (with M. Chalupa) Office Systems Research Association, March 2006.

“Development of a Visual Model to Teach Business Integration” (with M. Chalupa) Office Systems Research Association, March 2004.

“A Strategy of Designing Global IS for U.S. Small Businesses” (with Nazim Ahmed) 1996 Midwest Academy of Management, April 1996.

“Developing Applications in Hypertext" (with J. Gupta and P. Wallace) Proceedings: Midwest Business Administration Association, March, 1989.

"Selecting a Data Management System for a Small Business" (with J. Gupta)

Proceedings: 1989 Midwest Decision Sciences Institute. April, 1989. Electronic Data Interchange: It's Use in Business Today" (with J. Hall) Proceedings: 1990 Midwest Business Administration Association. March, 1990. "Electronic Data Interchange in Operations Management" Proceedings: 1991 Midwest Business Administration Association, April 1991. "Information Resource Management: A Philosophy and Plan for Adoption" (with James Comes) Proceedings: 1991 Midwest Business Administration Association, April 1991. Other Scholarly Activities:

Invited Participant, Symposium on Information Systems, McGraw-Hill Publishers, San Diego, California, March 2006

“Creating a Computer Cluster Processing Lab”, Invited Speaker, Prentice-Hall National Information Systems Conference, Las Vegas, Nevada, April 2005 Invited Participant, Symposium on Information Systems, McGraw-Hill Publishers, Tampa Bay, Florida, March 2005 “Careers in Information Systems”, Invited Speaker, Career Days Conference, Pike High School, Indianapolis, Indiana, March 2005.

SERVICE ACTIVITIES (last ten years) Chair, Information Systems Operations Management Department, 2002 to 2008 Committees: University: Inqsit Review Committee (2007 to present) Miller College of Business Executive Committee (2002 to 2008) Miller COB Salary Committee (2002 to 2008) ISOM Promotion and Tenure, ad hoc (2002 to 2008) ISOM Salary Committee , ad hoc (2002 to 2008)

ISOM Curriculum Committee (2002 to 2008) Awards and Recognition 1999 Entrepreneurship Associate Award 2001 CICS Fellow Award Other University Service Currently member of four Doctoral Committees Faculty Recruiter for Tennis and Football Programs Outside Service: Memberships: OSRA, Consultant for: Central Indiana Orthopedics Group Performance Dynamics, Inc. Bioprod, Inc. Elder at Westminster Presbyterian Church, Muncie

VITA


Name: Myranda D. Hughes-Piché Rank: Instructor Office Address: WB 203; Office Phone: 5-5300 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: PhD in Technology in Education Year Conferred: In progress Degree-Granting Institution: Nova Southeastern University Principal Academic Units: Information Systems Major Fields of Study: Computing Technology in Education (DCTE) Minor Field of Study: Dissertation Title: Undecided

Masters Degree:

Name of Degree: Master of Science in Information and Communication Sciences Year Conferred: 2001 Degree-Granting Institution: Ball State University, Muncie, Indiana Major Field Of Study: Information and Communication Sciences Minor Field of Study:

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1998 Degree-Granting Institution: Ball State University, Muncie, Indiana Major Field Of Study: Management Information Systems (MIS) Minor Field of Study:


2008 - Present Instructor of Information Systems, Ball State University, Muncie, Indiana INSTRUCTIONAL EXPERIENCE FOR MOST RECENT CALENDAR YEAR

Courses Taught: ISOM 125 Microcomputer Applications for Business


Business and Other Professional Experience: Information Solutions Analyst Ontario Systems, LLC (2008 – Present)

Create or maintain business strategies and guidelines for enterprise technologies.

Manager, Information Services

Ontario Systems, LLC (2005 – 2008) Manage groups responsible for technical editing, web page design and development, maintenance of enterprise information storage systems including content management, knowledge management, learning management, and records management.

Supervisor, Technical Communications

Ontario Systems, LLC (2002 – 2005) Supervise group of individuals responsible for planning, researching, authoring, editing, and publishing all client support documentation for a receivables management suite of products.

Education Consultant Ontario Systems, LLC (2001 – 2002) Plan, research, create, maintain, and publish learning materials in print, online, and blended formats for receivables management suite of products. Serve as a consultant to other associates for creating training materials and curriculums.

Technical Communicator Ontario Systems, LLC (1997 – 2001)

SERVICE ACTIVITIES

Professional Education Instruction:

Conducted one day workshop on topic SharePoint Site Administrator Training Conducted classes on SharePoint End User Training

Professional Development and Participation:

Management and Supervision One, Training provided by Ontario Systems CMMI SCAMPI Appraisal A Training Attended training for Blackboard sponsored by Ball State University Attended training for SAM sponsored by Cengage for use in my courses SharePoint Super User Training, February 2009

Honors, Awards, and Recognitions

Circle of Excellence Award at Ontario Systems, July 2004 Circle of Excellence Award at Ontario Systems, March 2005 CMMI SCAMPI Appraisal Training, June 2008

1

VITA


Name: Thawatchai Jitpaiboon Rank: Associate Professor Office Address: WB 2305; Office Phone: 5-7048 Area of Academic Discipline Specialization: Operations Management (OM) Degrees:

Doctoral Degree: Name of Degree: PhD Year Conferred: 2005 Degree-Granting Institution: The University of Toledo Principal Academic Units: Manufacturing Management and Engineering Major Fields of Study: Operations Management (OM) Minor Field of Study: Dissertation Title: “The Roles of Information Systems Integration in the Supply Chain Integration Context – Firm Perspective”

Masters Degree:

Name of Degree: Master of Business Administration (MBA) Year Conferred: 1999 Degree-Granting Institution: The University of Toledo, Toledo, OH Major Field Of Study: Management Information System (MIS) Minor Field of Study:

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1993 Degree-Granting Institution: Chulalongkorn University, Bangkok, Thailand Major Field Of Study: Chemical Technology Minor Field of Study: Chemical Engineering


Name of Degree: Year Conferred: Profession of State Conferring Certificate:


2008 - Present Associate Professor of Operations Management, Ball State University, Muncie, Indiana

2

2004 - 2007 Assistant Professor of Operations Management, Ball State University,

Muncie, Indiana 2001 - 2003 Instructor, College of Business Administration, Information Systems

Department, University of Toledo, Toledo, OH 2001 - 2003 Researcher, Research on National Tooling Database funded by Defense

Logistics Agency (DLA). INSTRUCTIONAL EXPERIENCE FOR MOST RECENT CALENDAR YEAR

Courses Taught: ISOM 351 Operations Management ISOM 452 Inventory Management ISOM453 Manufacturing Planning & Control ISOM 551 Operations Management ISOM655 Quality Management MBA625 Enterprise Resource Planning

Other (such as educational innovation, curriculum development, instructional grants) Developed course materials for MBA 625 Developed course materials for ISOM655 Taught graduate course on interactive television



Jitpaiboon, T., Dangol, R., and Walter, J. E. (2008). “The Study of Cooperative Relationships and Mass Customization.” Management Research News, Accepted on June 8, 2008. Troung, D. and Jitpaiboon, T. (2008). “How IT-purchasing Preparedness Facilitates E-marketplace Usage.” Journal of Enterprise Information Management, Volume 21, Number 2, pp. 198-218. Jitpaiboon, T. and Rao, S. (2007). “A Meta-Analysis of Quality Measurements in Manufacturing System.” International Journal of Quality & Reliability Management (IJQRM), Volume 24, Number 1, pp.78-102.

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Jitpaiboon, T., Dangol, R., and Walters, J. (2007). “The Study of Cooperative Relationships, Mass Customization, and Organizational Performance.” International Journal of Business Strategy, Volume 7, Number 2, pp. 105-110. Dangol, R., Sharma, S. K., Jitpaiboon, T., and Walters, J. (2007). “Creating Strategic Advantage Through Information Transfer and Knowledge Creation in Supply Chains.” Review of Business Research, Volume 7, Number 1, pp. 185-190. Dangol, R., Jitpaiboon, T., and Walters, J. (2007). “Vehicle Reliability: A Sufficient Condition to Compete in the Auto Market.” Review of Business Research, Volume 7, Number 5, pp. 172-176. Jitpaiboon, T., Ragu-Nathan, T. S., and Vonderembse, M. A. (2006). “An Empirically Derived Taxonomy of Information Systems Integration.” International Journal of Information Technology and Information Management (JITIM), Volume 15, Number 2, pp. 17-38. Jitpaiboon, T. and Kalaian, S. (2006). “Impacts of IS Dependency on IS Strategy Formulation.” International Journal of Information Systems and Change Management (IJISCM), Volume 1, Number 2, pp. 187-201. Jitpaiboon, T., Park, J. A., and Truong, D. (2006). “The Effects of Autonomy, Top Management Support, and Pride on Performance of Hotel Employees.” Review of Business Research, Volume 6, Number 3, pp. 71-76. Jitpaiboon, T. (2006). “The Influence of Top Management Support and Information Technology (IT) Utilization on Supply Chain Integration (SCI).” Journal of Midwest International Business Research, Volume 20, Number 1, pp. 147-156. Jitpaiboon, T. and Kalaian, S. (2005). “Analyzing The Effect of Top Management Support on Information System (IS) Performance Across Organizations and Industries Using Hierarchical Linear Modeling.” International Journal of Information Technology and Information Management (JITIM), Volume 14, Number 2, pp. 131-143.


Vonderembse, M. A., Ragu-Nathan, T. S., and Jitpaiboon, T. (2004). “National Forging Tooling Database: Progress Report.” Forging, May/June, pp. 20-22.

Vonderembse, M. A., Ragu-Nathan, T. S., Tirpak, J., and Jitpaiboon, T. (2005). “National Forging Tooling Database (NFTD): Enabling the Weapon-Supply Chain.” Defense Manufacturing Conference, June 2005.

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2004 - 2008:

Dangol, R. and Jitpaiboon, T. (2008). “Linking Supply Chain Relations to Competitive Strategy” Academy of Management Conference. Thatte, A. and Jitpaiboon, T. (2008). “Firm Competitiveness through Supplier Responsiveness and Supplier Partnerships” DSI Conference. Li, A., Kunnathur, A., and Jitpaiboon, T. (2008). “Development and Validation of Learning Capability Construct in IOS Supply Chain Network Context” DSI Conference. Jitpaiboon, T., Vonderembse, M.A., Ragu-Nathan, T.S., and Li, X. (2008). “The Comparative Study of Mass Customization: SME(s) vs. LE(s)” DSI Conference. Jitpaiboon, T., Dangol, R., and Walters, J. (2008). “The Comparative Study of Supply Chain Relationships and Mass Customization (MC): SME(s) vs. LE(s)” DSI Conference. Jitpaiboon, T., Dangol, R., and Truong, D. (2007). “The Study of Supply Chain Integration (SCI) and Organizational Performance Using Hierarchical Linear Modeling: A Comparative Study of SMEs VS. LEs.” DSI Conference. Dangol, R., Jitpaiboon, T., and Walters, J. (2007). “Linking Knowledge Creation to Organizational Incentives.” DSI Conference. Jitpaiboon, T., Ounjitti, C., Dangol, R., and Walters, J. (2007). “Assessment of Changes in Attitudes of Graduate Students toward Introductory Statistics.” DSI Conference. Dangol, R., Jitpaiboon, T., and Walters, J. (2007). “Vehicle Reliability: A Sufficient Condition to Compete in the Auto Market.” IABE-2007 Conference, October 2007. Jitpaiboon, T., Dangol, R., and Walters, J. (2007). “The Study of Cooperative Relationships, Mass Customization, and Organizational Performance.” IABE-2007 Conference, October 2007 Dangol, R., Sharma, S. K., Jitpaiboon, T., and Walters, J. (2007). “Creating Strategic Advantage through Information Transfer and Knowledge Creation in Supply Chains.” IABE-2007 Conference, October 2007.

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Dangol, R., Jitpaiboon, T., Ounjitti, C., and Walters, J. E. (2007). “Quality Caught Up? American Automakers Dilemma.” Midwest Decision Sciences Institute. Ounjitti, C., Jitpaiboon, T., and Dangol, R. (2007). “Student Attitudes toward Statistics: An Experimental Design.” Midwest Decision Sciences Institute. Jitpaiboon, T., Dangol, R., Truong, D., and Thatte, A. (2007). “Comparative Effects of Supply Chain Integration on Performance between SMEs and LEs Using Hierarchical Linear Modeling.” AIB-US Midwest Conference. Jitpaiboon, T., Ragu-Nathan, T., Vonderembse, M. A., and Hartley, J. (2006). “Supply Chain Integration: Exploring Buyer and Supplier Performance.” DSI conference. Jitpaiboon, T., Park, J. A., and Truong, D. (2006). “The Effects of Employee Autonomy, Top Management Support, and Pride on Performance of Hotel Employees.” IABE International Academy of Business and Economics. Jitpaiboon, T., Hartley, L. J., Vonderembse, M. and Ragu-Nathan, T. (2006). “The Influence of Information Systems Integration (ISI) on the Performance of a Buyer and Its Suppliers.” Midwest DSI 2006. Jitpaiboon, T., Ragu-Nathan, T., and Vonderembse, M. (2006). “The Classifications of Information Systems Integration (ISI): ISI-Matrix.” MBAA – The Society of the Advancement of Information Systems. Distinguished Paper Award. Jitpaiboon, T. (2006). “The Influence of Top Management Support and Information Technology (IT) Utilization on Supply Chain Integration (SCI).” MBAAI – Midwest Academy of International Business Conference. Jitpaiboon, T., Vonderembse, M., and Ragu-Nathan, T. (2006). “IT Utilization – Mass Customization Matrix.” Western DSI Conference. Jitpaiboon, T. (2006). “The Effects of IT Utilization and Information Systems Integration (ISI) on Supply Chain Integration (SCI).” Western DSI Conference. Jitpaiboon, T., Vonderembse, M., and Ragu-Nathan, T. (2005). “Mediating effects of Information System integration.” Midwest DSI Conference. Best Paper Award Jitpaiboon, T., Park, J.A, and Li, X. (2005). “Autonomy of Hotel Managers: Dimensions, Measurement, and Validation.” DSI Conference.

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Vonderembse, M. A., Ragu-Nathan, T. S., Tirpak, J., and Jitpaiboon, T. (2005). “National Forging Tooling Database (NFTD): Enabling the Weapon-Supply Chain.” DMC Conference 2005. Jitpaiboon, T., Vonderembse, M. A., Ragu-Nathan, T.S., and Xiao, Li. (2004). “The Roles of Information System Integration in the Supply Chain Integration Success.” DSI Conference 2004. Jitpaiboon, T. (2004). “How to Deal with Hierarchical Data in Organizational Research – Model Comparisons.” DSI Conference. Li, X., Kunnathur, A., and Jitpaiboon, T. (2004). “IT Capability, Learning Capability, Power and Value Appropriation in IOS Context.” DSI Conference. Distinguished paper award in information systems track.

1999 - 2003: Jitpaiboon, T. and Rao, S. (2003). “A Meta-Analysis Model of TQM and Its Constructs’ Reliability.” MBAA Conference, March 2003. Jitpaiboon, T. and Rao, S. (2003). “TQM Constructs - A Meta-Analysis of Construct Reliability and Relationship with Performance.” DSI Conference, Nov. 2003. Jitpaiboon, T. and Kalaian, S. (2003). “Using Hierarchical Linear Modeling To Examine Moderator Effects: IS Organization-By-Industrial Sector Interactions.” DSI Conference, Nov. 2003. Hong, P. and Jitpaiboon, T. (2002). “Clear Targets, Teamwork, and Performance Outcomes.” MBAA Conference, March 2002. Jitpaiboon, T., Ragu-Nathan, T. S., and Kalaian, S. (2002). “Structural Equation Modeling in Information Strategic Grid.” MBAA Conference, March 2003. - distinguish paper award in methodology. Jitpaiboon, T. and Rao, S. (2002). “A Meta-Analysis of Construct Reliability in TQM Research.” DSI Conference, Nov 2002. Hong, P., Doll, W., and Jitpaiboon, T. (2002). “On Achieving Proximal and Distal Goal in Product Development.” DSI Conference, Nov 2002. Hong, P., Doll, W., Nahm, A., and Jitpaiboon, T. (2002). “The Role of Project Target Clarity in the Success of New Product Development.” Academy of Management Conference. Presentations at Conferences (2004 - 2008): All papers shown above were presented at the conferences.

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DSI Conference 2008, Baltimore, MD (November 22, 2008 – November 26, 2008). DSI Conference 2007, Phoenix, AZ (November 19, 2007 – November 24, 2007). IABE International Academy of Business and Economics 2007, Las Vegas, NV (October 14, 2007 - October 17, 2007). International Symposium and Workshop On Global Supply Chain, Intermodal Transportation and Logistics, The University of Toledo, Toledo, OH (October 25, 2007 - October 26, 2007). Midwest DSI 2007, Chicago, IL (April 12, 2007 - April 14, 2007). MAIB 2007, Chicago, IL (March 28, 2007 - March 30, 2007). DSI Conference 2006, San Antonio, TX (November 18, 2006 - November 21, 2006). IABE International Academy of Business and Economics 2006, Las Vegas, NV (October 14, 2006 - October 17, 2006). Western DSI 2006, Hawaii, (April 11, 2006 - April 15, 2006). Midwest DSI 2006, Indianapolis, IN (March 23, 2006 - March 25, 2006). MBAA 2006, Chicago, IL (March 15, 2006 - March 17, 2006). Midwest Academy of International Business Conference 2006, Chicago, IL (March 15, 2006 - March 17, 2006). DSI Conference 2005, San Francisco, CA BSU. (November 22, 2005 - November 25, 2005). Midwest DSI 2005,Toledo, OH (April 14, 2005 - April 16, 2005). DSI Conference 2004, Boston, MA (November 22, 2004 - November 25, 2004). Presentations at Conferences (1993 - 2003): DSI Conference 2003, Washington, DC (November 20, 2003 - November 24, 2003). MBAA Conference 2003, Chicago, IL (March 13, 2003 - March 15, 2003).

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DSI Conference 2002, San Diego, CA (November 20, 2002 - November 25, 2002). MBAA Conference 2002, Chicago, IL (March 14, 2002 - March 15, 2002).

Business and Other Professional Experience: System Analyst Havill Consultant (1999 - 2001)

(Database management services) Web Specialist and Programmer The University of Toledo (1997 - 1999) Purchasing Manager Colgate Palmolive Co., Ltd. (1994 - 1997) Production Engineer Colgate Palmolive Co., Ltd. (1993 - 1994)

SERVICE ACTIVITIES

Student Advising: Faculty Advisor in APICS student organization (2004- present)


Member, Graduate Education Committee (2008 - present) Member, Social Committees (2004 - present Member, Curriculum Integration Implementation (2006 - 2007) Member, Dean Search Committee (2007 – 2008) Member, IS Search Committee (2007 - 2008) Member, OM Curriculum Committee (2007 - 2008) Member, IS Curriculum Committee (2007 - 2008) Member, Dissertation Committee for Apichai Rung-Ruang, Department of English, Dissertation Title “English loanwords in the Thai language” (2006 - 2007)


Member, Decision Science Institute (DSI) (2004- present) Member, Decision Science Consortium (2004- present) Member, Midwest Business Administration Association (MBAA) (2004- present) Member, Midwest DSI (2004- present) Member, Western DSI (2004- present) Member, Midwest Business Administration Association – The Society of the Advancement of Information Systems (MBAA/SAIS) (2004- present) Member, Midwest Academy of International Business (Midwest AIB) (2004- present) Member, APICS (2004- present)

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Reviewer, Decision Sciences: Journal of Innovative Education (2006- present) Reviewer, Decision Science Institute (DSI) Conference, USA (2005 – present) Reviewer, Midwest Decision Science Institute (MWDSI) Conference, USA (2005- present) Conference Discussant, AIB-Midwest/MBAA International, Chicago, March 2007 Conference Track Chair, Supply Chain Management Track, AIB-Midwest/MBAA International, Chicago, March 2007 Conference Discussant, MBAA, Chicago, March 2006 Conference Chair, Decision Science Institute Conference Proceeding, Washington DC, November 2003.


SAP Summer Training Workshop for SAP Introductory. University of Wisconsin-Milwaukee (July 7 - July 11, 2008). SAP Summer Training Workshop for HEC Simulation in SAP. University of Wisconsin-Milwaukee (July 14 - July 18, 2008). Attend Professional Development and Workshop provided by APICS (2004 to present). Attend International Symposium and Workshop on Global Supply Chain, Intermodal Transportation and Logistics, The University of Toledo, October 25-26, 2007. Workshop Microsoft SQL Server 2005, March 2007. Workshop. ASP,Net Web Programming. (October 2006 - November 2006). Workshop. Windows 2003 Server. (March 2006). Course integration workshop using Big Sky Brewing case (May 2005 - May 2005). Workshop. Human subject research workshop. (2004). Structural Equation Modeling Workshop (2004 - 2004).


Recipient of Literati Network Awards for Excellence 2008 - Highly Commended Awards Winner, Recognition for outstanding paper at the Literati Network Awards on the article entitled “A Meta-Analysis of Quality Measures in Manufacturing System” published in International Journal of Quality & Reliability Management. Recipient of 2007 Recognition of Best Services Award, APICS, Central Indiana Chapter, Indianapolis, IN

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Recipient of 2006 Best Refereed Paper, Midwest Decision Sciences Institute, Indianapolis, IN

Recipient of Distinguished Paper Award in the 2006, annual MBAA meeting, Chicago.

Recipient of Best Refereed Paper Award in the 2005, Midwest Decision Science Conference, Toledo.

Recipient of Pace Maker Award in the 2005 University of Toledo

Recipient of Distinguished Paper Award in the 2004 Decision Science Conference, Boston.

Recipient of Distinguished Paper Award in the 2003 annual MBAA meeting, Chicago.

VITA


Name: Fred Kitchens Rank: Associate Professor Office Address: WB 227; Office Phone: 5-5305 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: PhD Year Conferred: 2000 Degree-Granting Institution: University of Mississippi Principal Academic Units: Management Major Fields of Study: Management Information Systems (MIS) Minor Field of Study: Computational Intelligence Management Quantitative Analysis Dissertation Title: “Using Artificial Neural Networks to Predict Losses in Automobile Insurance”

Masters Degree:

Name of Degree: Master of Business Administration (MBA) Year Conferred: 1992 Degree-Granting Institution: Georgia Southern University; Statesboro, Georgia Major Field Of Study: Business Administration

Bachelors Degree:

Name of Degree: Bachelor of Business Administration Year Conferred: 1988 Degree-Granting Institution: GeorgiaSouthernUniversity;Statesboro,Georgia Major Field Of Study: Finance


2005 - Present Associate Professor of Management, Ball State University, Muncie, Indiana

2000 - 2005 Associate Professor of Management, Ball State University, Muncie, Indiana

1996 - 2000 Graduate Instructor, College of Business, University of Mississippi, Oxford, Mississippi

1993 - 1994 Temporary Instructor of Finance, Georgia Southern University, Statesboro, Georgia


Courses Taught: ID491 Business Fellows Immersive Learning course ISOM 420 Organizational Information Assurance ISOM419 Problems in Information Systems ISOM 411 Integration Project (ISOM Capstone) MBA654 Project Management ISOM412 Business Systems Analysis and Design MBA621 Enterprise Information Systems ISOM135 Business Information Systems

Other (such as educational innovation, curriculum development, instructional grants) Taught graduate course on interactive television


Refereed Journals: 2009:

Kitchens, F. L. (in press). Financial implications of artificial neural networks in automobile insurance underwriting. International Journal of Electronic Finance.

2004 - 2008:

Sharma, S. K., Kitchens, F. L., Booker, Q. E., & Xu, H. (2006). Web services model for mobile, distance and distributed learning using service-oriented architecture. International Journal of Mobile Communications, 4(2), 178-192. Kitchens, F. L., McGuire, J. M., & Sharma, S. K. (2006). Emergency preparation and mobile notification through cluster computing. International Journal of Mobile Communications, 4(1), 82-96. Booker, Q. E., & Kitchens, F. L., (2005). Learning from failure: An exploratory study of lessons learned from failed integrated justice systems implementations. International Academy of Business and Public Administration Disciplines Journal, 2(2). Bhatt, G., Gupta, J. N. D., & Kitchens, F. L. (2005). An exploratory study of the groupware use in the knowledge management process. Journal of Enterprise Information Management, 18(1), 28-46.

Rebman, C. M., Jr, Cegielski, C.G., & Kitchens, F.L. (2004). Web-Based Instructional Course Development: A New Model and its Implementation. Journal of Informatics Education Research, 6(2), 9-26. Dangol, R., Walters, J., Sharma, S. K., & Kitchens, F. L. (2004). Understanding corruption through motivation theories. Review of Business Research Journal, 3(1), 150-155. Kitchens, F. L., Sharma, S. K., & Harris, T. (2004). Integrating IS curriculum knowledge through a cluster-computing project – A successful experiment. Journal of Information Technology Education, 3, 263-278. Kitchens, F. L., Sharma, S. K., & Harris, T. (2004). Cluster computers for e-business applications. Asian Journal of Information Systems, 3(10), 907-914. Sharma, S. K., & Kitchens, F. L. (2004). Web services architecture for m-learning. Electronic Journal for E-Learning, 2(1), 203-216. Kitchens, F. L., & Sharma, S. K. (2004). Cluster-computing as a multidisciplinary instructional tool for business courses. International Journal of Innovation and Learning, 1(3), 253–262.

1999 - 2003: Sharma, S. K., Kitchens, F., & Harris, T. (2003). Web services model for online and distributed learning. Asian Journal of Information Technology, 2(4), 319-323. Cegielski, C., Rebman, C., Kitchens, F., & Lang, T. (2003). What is a Dot-Com Worth? An exploration of the value estimates of information technology-based firms. The Journal of Computer Information System, 43(2), 31-35. Sharma, S. K., Kitchens, F. L., & Miller, P. (2003). Overcoming language barriers with flexible services architecture: A tool for travelers. Journal of Information Technology and Tourism, 5(4), 203-209. Sharma, S. K., Kitchens, F. L., & Miller, P. (2003). A New Approach for Mobile Communication: Web services using flexible services architecture. International Journal of Mobile Communications, 1(3), 301-311.


Chapters in Scholarly Books: Kitchens, F.L. (2008). Underwriting Automobile Insurance Using Artificial Neural Networks. In Mehdi Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology, Second Edition, Hershey, PA: Idea Group Publishing.

Kitchens, F. L. (2005). Artificial neural networks used in Automobile Insurance underwriting. In Mehdi Khosrow-Pour (Ed.), Encyclopedia of Information Science and Technology. (pp. 168-172) Hershey, PA: Idea Group Publishing.

Conference Proceedings in Scholarly Meetings: 2009:

Booker, Q., Rebman, C., Kitchens, F.L. (2009) Does a Technology Intensive Program Improve Student Attitudes Towards Using Technology? Proceedings of the South West Chapter of Decision Sciences Institute, Oklahoma City, Oklahoma, USA. Kitchens, F. L. (2009) Teaching Technology through Immersive Projects; Tricks of The Trade, Proceedings of the International Business Informatics Challenge 2008, Dublin, Ireland.

2004 - 2008:

Isenbarger, M., Kitchens, F. L., Nyce, J., (2008) A Virtual, Immersive, And Distributed Learning Course In Information Systems: Proposed Methods And Experiment, Proceedings of the AIS SIG-ED IAIM – International Academy for Information Management 2008 Conference, Paris, France Booker, Q., Pragman, C., Kitchens, F.L., Rebman, C., (2008) Combining Active Learning Techniques And Productivity Projects To Improve Student Performance In Production And Operations Management Classes: An Exploratory Study, Proceedings of the 39th Annual National Decision Sciences Institute (DSI), Baltimore, MD Booker, Q., Kitchens, F. L., Rebman, C. (2008) Examining the Use of Competitive Intelligence in Staffing Municipal Police Departments: An Exploratory Study, Proceedings of the IACIS Conference 2008, Savannah, GA, USA Kitchens, F. L., Rebman, C., (2008) Immersing IT Students in Corporate-Related Hands-on Projects as an Experiential Learning Process, Proceedings of the South West Chapter of Decision Sciences Institute, Houston, TX Booker, Q., Kitchens, F.L., Rebman, C. (2007) A Model for Teaching It Project Management Simultaneously To Undergraduate Management and IT Students

Proceedings of the 38th Annual National Decision Sciences Institute (DSI), Phoenix, AZ Booker, Q., Kitchens, F., (2007) Predicting Employee Intention to Comply with Organizational Security Policies and Procedures Factoring Risk Perception, The Security Conference 2007, Las Vegas, Nevada April 11-12, 2007 Booker, Q., Kitchens, F.L., Rebman, C. (2007) A Student Course Recommender System Using Linear Classifiers: An Experimental System. Proceedings of the Decision Sciences Institute, Western Chapter; 2007 Booker, Q., Kitchens, F.L., Rebman, C. (2007) Evaluating The Big Five Personality Test As A Foundation For An Online Student Course Recommendation System. Proceedings of the 37th South West Chapter of Decision Sciences Institute, San Diego, CA Booker, Q., Kitchens, F.L., Rebman, C., & Sharma, S.K. (2006) A Recommendation System for Student Program Planning. Proceedings of the Decision Sciences Institute 2006 National Conference, San Antonio, TX. Booker, Q., Rebman, C., & Kitchens, F.L. (2006) Using Seven Principles to Improve the Introduction to MIS Course. Proceedings of the International Association for Computer Information Systems Conference (IACIS), Reno, NV Kitchens, Fred L., (2006) High Performance Computing as an Educational Experience well Suited to Developing Nations. Proceedings of Technology for Education in Developing Countries (TEDC2006), Iringa, Tanzania Sharma, S.K., Best, T. & Kitchens, F.L. (2006) Should Information Assurance Be a Core Course at the University Level? Proceedings of the Seventh Annual Global Information Technology Management (GITM) World Conference, USA Rebman, C. M. Jr., Kitchens, F. L., & Cegielski, C. (2006). Mapping IS2002 undergraduate curriculum guide to graduate program offerings: An exploratory comparison of MSIT, MSIM, MSIS programs in the western United States. Proceedings of the Decision Sciences Institute, Western Chapter; Hawaii, April 2006

Kitchens, F. L., Rebman, C. Jr., & Sharma, S. K. (2006). Cluster computing as a teaching module in information systems courses. Proceedings of the South West Chapter of Decision Sciences Institute, USA. March 3-5, 2006 Sharma, S. K., Xu, H., Kitchens, F. L., Booker, Q. E., & Zhang, J. (2005). Knowledge divides and social exclusion in USA, India and China – A study. Proceedings of the Conference on Digital Environments, China. Kitchens, F. L., Sharma, S. K., & McGuire, J. M. (2005). Promoting security awareness throughout the OSI model. Proceedings of The Security Conference, USA. Booker, Q. E., Kitchens, F. L., & Rebman, C. M. Jr. (2005). An exploratory study of best practices for implementing integrated justice systems: comparing the perceptions between administrators of failed and successful implementations. Proceedings of the South Western Decision Science Institute, USA, 548-557. Rebman, C., Cegielski, C., Booker, Q. E., & Kitchens F. L. (2005). An exploratory study on improving the online course experience. Proceedings of the Western Decision Sciences Institute, Canada. Booker, Q. E., & Kitchens, F. L. (2005). Learning from failure: An exploratory study of lessons learned from failed integrated justice systems implementations. Proceedings of the International Academy of Business and Public Administration Disciplines, USA, 164-165. Distinguished Paper Award 2005 Booker, Q. E., Rebman, C. M., & Kitchens, F. (2004). A rule-based decision support system prototype for assigning felony court appointed counsel. Proceedings of the Decision Sciences Institute Conference, USA, 7431-7435. Research Award Dangol, R., Walters, J., Sharma, S. K., & Kitchens, F. L. (2004). Understanding corruption and motivation theories. Proceeding of the International Academy of Business and Economics Annual Conference, USA, 151-155. October 17-20, 2004.

Kitchens, F. L. (2004). Financial implications of neural networks in automobile insurance underwriting. Proceedings of the International Conference on Fuzzy Sets and Soft Computing in Economics and Finance, Russia, 386-393. Booker, Q., Kitchens, F. L., Rebman, C., & Sharma, S. K. (2004). Developing e-mail support for students in introductory programming classes. Proceedings of the Federation of Business Disciplines, USA, 148-155.

1999 - 2003:

Kitchens, F. L., & Sharma, S. K. (2003). Affordable supercomputing solutions: Cluster computers in business applications. Proceeding of the Seventh Pacific-Asia Conference on Information Systems, Australia, 1674-1682. Sharma, S. K., & Kitchens, F. L. (2003). Assessing technology integration for e-business. Proceedings of the Seventh Pacific-Asia Conference on Information Systems, Australia, 1697-1706. Kitchens, F. L., & Sharma, S. K. (2003). Developing a cluster computer for use in hands-on classroom applications. Workshop. Proceeding of the Delta Pi Epsilon National Conference, USA, 155. Sharma, S. K. Kitchens, F. L., & Harris, T. (2003). A technological framework for self-paced e-learning. Proceedings of the Delta Pi Epsilon National Conference, USA, 137-138. Kitchens, F. L., & Sharma, S. K. (2003). Teaching practical is skills through cluster computing. Proceedings of the Delta Pi Epsilon National Conference, USA, 199-200. Kitchens, F. L., Sharma, S. K., & Booker, Q. E. (2003). Identity authentication based on keystroke latencies using the genetic adaptive neural network. Proceedings of the Security Conference, USA, 1-2. Mohammad, Z. B., Rebman, C. M. Jr., Cegielski, C., & Kitchens, F. L. (2003). An exploratory study of a classroom application of group support systems technology. Proceedings of the Western Decision Sciences Institute, USA, 340-344.

Booker, Q. E., Kitchens, F. L., & Rebman, C. M. Jr. (2003). A multi-agent approach to pre-content posting management in electronic meeting systems. Proceedings of the Federation of Business Disciplines, USA, 347-350. Sharma, S. K., Kitchens, F. L., & Rebman, C. M. Jr. (2003). Managing change for e-transformation: A framework. Proceedings of the Federation of Business Disciplines, USA, 423-428. Childers, R. C., Kitchens, F. L., & Sharma, S. K. (2003). Cluster-computing as a multidisciplinary classroom tool. Proceeding of the Federation of Business Disciplines, USA, 440-445. Innovative Education Paper Award Childers, R., Kitchens, F. L., & Sharma, S. (2003). Integrating IS curriculum knowledge through a cluster-computing project – a successful experiment. Proceedings of the Hawaii International Conference on Education, USA, 1-14. Sharma, S., Kitchens, F. L., & Booker, Q. E. (2003). Beyond language and distance barriers: a web services model for distance and distributed learning. Proceedings of the Hawaii International Conference on Education, USA, 1-13. Rebman, C. M., Reithel, B., Cegielski, C., & Kitchens, F. L. (2002). Improving comment quality and accuracy with a voice-based group support system. Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute, USA, 192-197. Kitchens, F. L., & Sharma, S. K. (2002). Web services architecture for m-learning. Proceedings of the 1st European Conference on e-Learning, United Kingdom, 169-176. Miller, P., Sharma, S. K., & Kitchens, F. L. (2002). A flexible services architecture based translator web service. Proceedings of the 13th International Symposium on Methodologies for Intelligent Systems: First International Workshop on M-Services- Concepts, approaches, and Tools, France, 1-10. Sharma, S. K., Wickramasinghe, N., & Kitchens, F. L. (2002). Why India is not positioned well in the e-commerce race? Proceedings of the 3rd Annual Global Information Technology Management World Conference, USA, 46-49.

Kitchens, F. L., & Sharma, S. K. (2002). Cluster-computing as a hands-on classroom project in networking. Innovative Education Workshop. [Abstract]. Proceedings of the South West Decision Sciences Institute, USA. Kitchens, F. L., Booker, Q. E., & Rebman, C. M. Jr. (2002). An application of neural networks to insurance underwriting. Proceedings of the Southwest Decision Sciences Institute, USA, 133-144. Distinguished Paper Award Morf, D. A., & Kitchens, F. L. (2002). The changing role of accountants in industry: Myth or fact? Proceedings of the 9th Annual Conference of the American Society of Business and Behavioral Sciences, Tract Section of Accounting and Finance, USA, 279-281. Kitchens, F. L., Johnson, J. D., & Gupta, J. N. D. (2001). Predicting severity in automobile insurance losses using artificial neural networks. Proceedings of IV SIMPOI/POMS, Brazil, 77-84.

Other Publications: 2004 - 2008: Patents (2004 - 2008):

Provisional Patent (2008) “Method and System for Conducting Automated Market Research Utilizing Digital Signage and Gaze Tracking Technology” Resulting from Immersive Learning class project Provisional Patent (2008) “Method and System for Conducting Web-Based Media Production and Editing” Resulting from Immersive Learning class project Patent Pending (2004) “Identity Authentication Based on Keystroke Latencies,” with Sushil K. Sharma and Queen E. Booker.

Business and Other Professional Experience: Underwriter Fireman's Fund Insurance Company (1988-1990)

Duties included underwriting a book of accounts for 33 agents in Georgia. Liaison activities with agents included office visitation.

American Trainee Lloyd's of London; London, England (1987)

Work included submission preparation, brokering, claims back up, and claims brokering in both marine and non-marine property and casualty divisions.

Assistant Agent Coastal Plains Insurance Associates (1986) Duties included computer operations, preparation of submissions, and customer service

Management Trainee Hamilton-Lines Manufacturing; Bognor, England (1985) Management Trainee. Duties included training in each of the eight divisions of the company, from production to sales.

Underwriting Assist. Cherokee Insurance Company (1984) Duties included policy preparation and policy servicing.

SERVICE ACTIVITIES

Student Advising: Academic Advisor for IS Majors and IS-OM Double Majors. (2007 - 2008)

University, College, Departmental Committees (2004 - 2008): Member, ISOM Department Tenure-Track Faculty Search Committee; Fall 2008 Member, University Immersive Learning Advisory Committee; Spring 2008 – Current IS Representative; Ethics Assessment Methodology for IS Capstone Course, 2007-8 Member, Promotion & Tenure Committee, 1-year term, 2007-8 Member, Blue Ribbon Committee on MCOB Admissions Standards, Spring 2007 Judge, BSU Portfolio Web Site Review Committee, Ball State University, 2006-7 Member, Student Use of Technology Committee, Miller College of Business, 2006-7 Member, Graduate Curriculum/Assessment/Graduate Faculty Committee 2-year term, 2006-2008 ISOM411 Capstone Course Development Committee, 2005-2006 Curriculum Committee for ISOM-Minor, Fall 2004 MCOB Summer Camps Committee, Fall 2004 Emens Visiting Scholar Committee, ISOM Department, Fall, 2004

University Research Committee, Subcommittee #1 (Student Internal Grants), Office of Academic Research & Sponsored Programs, Ball State University, August 2004 – 5. University Research Committee, Subcommittee #2 (Faculty Internal Grants), Office of Academic Research & Sponsored Programs, Ball State University, August 2004 - 5. Alumni ListServ Moderator, ISOM Department, April 2004 – current. Salary Committee Member, ISOM Department, Ball State University 2004-5, 2005-6, 2006-7, 2007-8. Public Image Committee, I.S.O.M. Advisory Board, Fall 2003 – current. Social Committee, ISOM Department, Ball State University, 2003-4, 2004-5. Faculty Mentor to new faculty member, Jason Melton, 2003-2004.


Track Chair for Innovative Education Track, Decision Sciences Institute, Southwest Chapter, Annual Conference, 2010, Dallas TX Member, Program Committee, International Association for Development of the Information Society (iadis) International Conference on e-Commerce, 2007 Member, IBM Academic Initiative, 2007 – current Reviewer, GITMA 2006 Conference, Orlando, FL, June 2006 Reviewer, Decision Sciences Institute, Western Chapter, 2006 Conference, Innovative Education Track Council Member, Decision Sciences Institute, Southwest chapter (SW-DSI), 3-year term, 2005-2008; re-elected 2008-2011 Reviewer, 5th Annual Global Information Technology Management (GITM) World Conference, San Diego, June 2005 TechFest ‘05-’06 Planning Committee, Spring 05 – Spring ‘06 Focus Group participant for Paragent Inc. to evaluate new software products, Muncie, IN, June 9, 2004. Program Committee Member, Information Resource Management Association International Conference (IRMA2005 International); San Diego, California, USA, May 15-18, 2005. Reviewer, Americas Conference on Information Systems (AMCIS), New York, NY; August 6-8, 2004 Scientific Committee Member, International Association for the Development of Information Society (IADIS) International Conference on E-Commerce; Lisban, Portugal, December 14-16, 2004

Track Chair, Southwest Decision Sciences Conference 2004 (SW-DSI 2004), Innovative Education Track, Orlando, FL, March 2004 Associate Editor, Systems Analysis and Design Course Page for ISWORLD; www.ISWORLD.org. Feb. 2004 – current. Reviewer, Encyclopedia of Information Science and Technology, Volume I-III, Editor: Mehdi Khosrow-Pour, Idea Group Inc., Publishers.


Study Abroad Course, London and Paris, Summer 2007

Professional Education Instruction (2004 - 2008)

Presenter, Focused Workshop for External Funding in Social Sciences; Case Study of personal work in gaining external funding; Ball State Alumni Center, Muncie, IN; June 24, 2005

Professional Development and Participation (2004 - 2008): Business Continuity Planning for Small, Medium and Emerging Businesses by Framework IT, Indianapolis, IN, November 15, 2008 Electronic Data Legalities Workshop, Community Technology Initiative Tech Education Series, Muncie, IN, February 7, 2008 Business Continuity Planning for Small, Medium and Emerging Businesses by Framework IT, Indianapolis, IN, August 9, 2007 Understanding Networking Fundamentals course by Global Knowledge, Chicago, IL, 4-day course, August 7-10, 2006 Heartsaver AED Course, (Adult CPR and Automatic Electronic Defibrillator) conducted by the American Heart Association, March 8, 2006 (certification valid for 2 years) HAZUS-MH Basic Course, conducted by the Indiana Department of Homeland Security (16 Hours), Indianapolis, Indiana; March 9-10, 2006 SAP Overview Workshop, conducted by the SAP University Alliances; St. Francis Xavier University, Antigonish, Nova Scotia; June 6-10, 2005 Secure Indiana: Protecting Indiana’s Future, conducted by IUPUI, University Place Conference Center, IUPUI Campus, Indianapolis, IN; November 17, 2004 SBIR/STTR Grant Workshop, conducted by Greenwood Consulting Group, Ball State University Alumni Center, Muncie, Indiana, September 14, 2004 Grantsmanship Workshop, conducted by Linda Keys, OARSP, Ball State University, August 9-11, 2004

IHETS Grant Workshop, Alumni Center, Muncie, IN, May 25, 2004

Other (such as community-related activities, including consulting and advisory board activity if service-related)

Judge, “The Next Big Thing” Competition, November 17, 2006. $50,000 prize money Research Colloquium, “Cluster computing…What is it good for?” Cluster Computing Lab, Miller College of Business, March 17, 2006 Facilitator, Tech Summit 2005; East Central Indiana Region, November 29, 2005 Jaycees of Muncie, Member, April 2002 – 2005 President, Doctoral Student Organization (DSO), U. of Mississippi, 1998 - 1999. Vice President, Doctoral Student Organization (DSO), U. of Mississippi, 1997 - 1998. Facilitator, Regional Leadership Conference, Jekyll Island, Georgia. 1993.


Finalist, Mira Award for Educational Contribution to Technology by an Individual (2009) Distinguished Paper Award, “Learning from Failure: An Exploratory Study of Lessons Learned from Failed Integrated Justice Systems Implementations” with Queen Esther Booker. The International Academy of Business and Public Administration Disciplines (IAPBAD) Annual Conference 2005, New Orleans, LA, USA; January 6-8, 2005. Marquis Who’s Who in America, 58th Edition, 2004 - current. Distinguished Paper Award, DSS/AI/Expert Systems Track; for “A Rule-Based Decision Support System Prototype for Assigning Felony Court Appointed Counsel” with Queen Esther Booker and Carl M. Rebman, Jr.; Decision Sciences Institute (DSI) National Conference 2004, Boston, Massachusetts, USA; November 20-23, 2004.

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VITA


Name: George A. Mundrake Rank: Associate Professor Office Address: WB 249; Office Phone: 5-5244 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: EdD Year Conferred: 1980 Degree-Granting Institution: The University of Tennessee, Knoxville Principal Academic Units: Education Major Field of Study: Curriculum and Instruction Minor Field of Study: Educational Psychology Dissertation Title: “An Assessment of the Current Status of Computerized Scheduling of Secondary School Classes”

Master’s Degree:

Name of Degree: Master of Science Year Conferred: 1973 Degree-Granting Institution: The University of Tennessee, Knoxville Major Field of Study: Business Minor Fields of Study: Economics, Office Administration

Bachelor’s Degree:

Name of Degree: Bachelor of Science Year Conferred: 1971 Degree-Granting Institution: Bethel College, Tennessee Major Field of Study: Accounting Minor Fields of Study: Business Administration, Business Education


1991- Present Associate Professor, Information Systems, Ball State University, Muncie 1987-1991 Assistant Professor, Information Systems, Ball State University 1983-1987 Assistant Professor, Computer Science, University of Tennessee,

Knoxville; Coordinator of Instructional Support Office, College of Business Administration, University of Tennessee, Knoxville

1975 - 1983 Visiting Assistant Professor, Computer Science and Business Administration, The University of Tennessee, Knoxville

2

1973 – 1975 Instructor, Division of Business, Lake-Sumter Community College, Leesburg, Florida


Courses Taught: ISOM 125 Microcomputer Applications for Business


Alexander, M., Brown, B., and Mundrake, G. “Pre Business College Freshman Perception of Classroom Behavior: An Analysis Among and Between Genders.” Delta Pi Epsilon Journal. Forthcoming. Mundrake, G., and Brown, B. (2009). “Credit.” Economics and Finance. NBEA Yearbook No. 47. Reston, VA: National Business Education Association. Accepted for publication.

2004-2008: Mundrake, G. (2008). “Information Technology,” Effective Methods of Teaching Business Education, NBEA Yearbook No. 46. Reston, VA: National Business Education Association, 121-134. Brown, B. and Mundrake, G. (2007). “Proof of Student Achievement.” Assessment for an Evolving Business Education Curriculum, NBEA Yearbook No. 45. Reston, VA: National Business Education Association, 130-145.

1999-2003:

Mundrake, G. (2003). “Information Technology,” Effective Methods of Teaching Business Education in the 21st Century, NBEA Yearbook No. 41. Reston, VA: National Business Education Association, 130-146.

Mundrake, G. (2000). “The Evolution of Assessment, Testing, and Evaluation,” Assessment in Business Education, NBEA Yearbook No. 36. Reston, VA: National Business Education Association, 39-47.

3

Brown, B. and Mundrake. G. (2001). “A Case for Personal Finance Education.” Business Education Forum, 56:1, 22-25.

Other Publications: 2004-2008:

Mundrake, G. (2006). “Multimedia Systems,” Business and Economic Encyclopedia, 2nd Edition, Thomson Gale.

1999-2003: Mundrake. G., and Wagner, J. (2001). “Emerging Technologies: New Tools for

the 21st Century,” Keying In, 12:3. Reston, VA: National Business Education Association. Mundrake, G. (2000).“Multimedia Systems.” Encyclopedia of Business and Finance. New York: Macmillan Library Reference, 621-624.

Presentation at Conference (1999-2003): Mundrake, G., “Senior Financial Abuse: A Case Study” Kirkpatrick Conference

on Aging, Fisher Institute for Wellness and Gerontology, Muncie, IN, 2002

SERVICE ACTIVITIES 1999-Present Student Advising:

Faculty Advisor, Associate in Science, Business Administration, (1999- 2008)

University, College, Departmental Committees (1999 - 2008): Chair, College Commencement Committee (1987-2004); Member (2004-2008) Member, University Freshman Connection Project (2006-2008) Member, Undergraduate Curriculum and Assessment Committee (2007-2007) Member, College Scholarship Committee (2007-2008) Member, University Media Committee (2006-2008) Member, College Faculty Development Committee (2005-2008) Member, College Professional Development and Recruitment Committee (2001) Member, College Professional Affairs Council, Salary and Benefits Subcommittee (1999-2000) Member, College Computer Use/Technology Committee (1999-2001)

Professional and Academic Organization Activities (1999 - 2009) Judge, State Competition, Future Business Leaders of America (2005-2008)

4

Other (Consulting, 1999-2008) Blackford County Community Foundation, Consulting for computer systems purchases,

troubleshooting information systems (1999-2008) Blackford County Community Foundation, Newsletter and publication design for

fundraising (1999-2008) Oswalt and Company, Hartford City, IN, Development, implementation, training,

maintenance, and troubleshooting of PC-based accounting system (1999-2008) Indianapolis Jazz Fest, Review and evaluation of financial statements and preparation of

auditing questions for annual audit (2001)

PROFESSIONAL BACKGROUND Name: Frederick Nay Rank: Administrator Office Address: RB237; Office Phone: 5-3041 Area of Academic Discipline Specialization: Information Systems (IS) Degrees: Name of Degree: M.A.E.

Masters Degree:

Year Conferred: 1999 Degree-Granting Institution: Ball State University Major Fields of Study: Curriculum Minor Field of Study: Name of Degree: Bachelor of Science

Bachelors Degree:

Year Conferred: 1984 Degree-Granting Institution: Ball State University Major Field of Study: Finance Minor Field of Study: Computer Science PROFESSIONAL EXPERIENCE 2002 – Present Director, University Computing Services, Ball State University, Muncie, Indiana 1998 – 2002 Associate Director, University Computing Services, Ball State University,

Muncie, Indiana 1994 – 1998 Assistant Director, Technology & Systems Integration,

University Computing Services, Ball State University, Muncie, Indiana 1989 – 1994 Coordinator, Microcomputer Support Services, University Computing Services, Ball State University, Muncie, Indiana 1988 – 1989 Coordinator, Administrative Services, University Computing Services, Ball State University, Muncie, Indiana 1986 – 1988 Senior Programmer/Analyst, University Computing Services, Ball State University, Muncie, Indiana 1985 – 1986 Programmer/Analyst, University Computing Services, Ball State University, Muncie, Indiana 1984 – 1985 Computer Programmer, University Computing Services, Ball State University Muncie, Indiana INSTRUCTIONAL EXPERIENCE Instructor, Fall 2009, Ball State University, ISOM 135 “Business Information Systems” Instructor, Spring 2003, Ball State University, EDCUR 610 “The Elementary School Curriculum” Instructor, Spring 2001, Ball State University, EDCUR 673 “Evaluation of Educational Materials” Instructor, Spring 2000, Ball State University, EDCUR 673 “Evaluation of Educational Materials” Instructor, Spring 1999, Ball State University, EDCUR 673 “Evaluation of Educational Materials”

PROFESSIONAL SERVICE

Initiated, April 2002, State Wide Internet Protocol (IP) Telephony Task Force for Indiana Higher Education Telecommunication System, Indianapolis, Indiana.

Co-hosted, April 2002, Ohio Higher Education Computing Council (OHECC) 2002 conference, Indianapolis, Indiana.

Served as Session Chair, Round Table Discussion for “Computing Infrastructures” at the April Ohio Higher Education Computing Council (OHECC) 2002 conference, Indianapolis, Indiana.

Hosted Jacques Dedeurwaerder, of KATHO University in Belgium, for Ohio Higher Education Computing Council (OHECC) 2002 conference, Indianapolis, Indiana.

Chairperson 2000-2002 and member 1999, Integrated Technologies Committee (ITC) for Indiana Higher Education Telecommunication System (IHETS), Indianapolis, Indiana.

Served as Member 2002, Global Media Network, iCommunications Project, Ball State University, Establishment of global IP based videoconferencing infrastructure, Muncie, Indiana.

Consulted, December 2001to present, on Internet access for Aleutian Islands Region School District, Adak, Alaska.

Co-chaired, December 2001, State Wide IP Video Task Force for Indiana Higher Education Telecommunication System, Indianapolis, Indiana.

Consulted, 2000, Muncie Public Library, establishing videoconferencing infrastructure to allow reference librarians to serve multiple locations.

Consulted and co-built, 1999, Ball State University Biology Department supporting web site for Field Course to Belize.

PUBLICATIONS

Co-author, "Utilizing the Internet to Supplement Classroom Instruction: An Analysis of Longitudinal Data," Resources in Education RIE

ERIC (June 2001) ED447 793, 24 p.

Co-author, “Distance Interaction through the World Wide Web in Graduate Teacher Education: A Follow-Up Analysis of Student Perceptions," Resources in Education (RIE)

Co-author, “Enhancing Classroom Interaction in Distance Education Utilizing the World Wide Web,” in the

Microfiche ED 437 428 (September 2000), 24 pages.

Mid-Western Educational Researcher

Co-author, “Student Perspectives: Responses to Internet Opportunities in a Distance Education Environment,” in the

, Volume 11, Number 4 (Fall 1998), pp. 3-8.


Co-author, “Appropriate Educational Applications of the World Wide Web Today,” in the


Mid-Western Educational Researche

Co-author, “Enhancing Elementary Curricula through Internet Technology,” in the

r, Volume 11, Number 4 (Fall 1998), pp. 19-23.

Mid-Western Educational Researcher, Volume 11, Number 4 (Fall 1998), pp. 24-27.

Co-author, “Future Proofing Faculty: The Struggle to Create Technical Lifelong Learners,” pp. 27-30. in the Mid-Western Educational

Co-author, “Observation of Instruction via Distance Learning: The Need for a New Evaluation Paradigm,” in the

Researcher, Volume 11, Number 4 (Fall 1998), pp. 27-30.


Co-author, “Developing an Internet ‘Class Page’ to Supplement Distance Education Learning,” in


Proceedings

Co-author, “Developing an Internet ‘Class Page’”, in

of the 16th Annual Conference on Interactive Instruction Delivery and Distance Learning Systems, Sponsored by American Society for Training and Development and Society for Applied Learning Technology (February 1998), Pages DL 1- 4.

Conference Proceedings, Computers on Campus

, Integrating Institutional Resources, University of South Carolina (November 1997), pp. 27- 28.

PAPERS & PRESENTATIONS INTERNATIONAL

Co-author, "A Four Year Study of Internet Classroom Instruction: An Analysis of Longitudinal Data," European Teacher Education Network Conference, ICT Thematic Interest Group, 1 - 3 February 2001, Bruges, Belgium.

International Conference on College Teaching and Learning. Theme: Teaching, Learning, and Technology: A Global Search for Innovative Learning Strategies, 15-18 April 1998, Jacksonville, Florida. Co-presenter, “Supplementing Instruction and Learning: Developing an Interactive ‘Class Page’ on the Internet,” 6 pages.

NATIONAL 16th Annual Conference on Interactive Instructional Delivery and Distance Learning Systems, Society for Applied Learning Technology, Orlando Multimedia ‘98, 18-20 February 1998, Kissimmee, Florida. Co-presenter, “Creating an Internet ‘Class Page’ to Supplement Instruction and Enhance Learning: Development of a Working Model,” 7 pages.

19th Annual National Educational Computing Conference, 22-24 June 1998, San Diego, California. Co- presenter, “Creating ‘Class Pages’: HTML Programming Skills Not Required!”

10th Annual Syllabus Press ‘98 Conference and Workshops, 25-31 July 1998, Sonoma State University, Rohnert Park, California. Co-presenter, “Development of an Interactive Internet ‘Class Page’ to Supplement Instruction and Learning,” 7 pages.

Computers on Campus: Integrating Institutional Resources Eleventh Annual Conference, 9 - 12 November 1997, Myrtle Beach, South Carolina, hosted by the University of South Carolina. Co-presenter, “Developing and Effectively Utilizing an Internet ‘Class Page’.”

Telelearning ‘97 Conference: Distance Learning: Making It Work, 28 September - 1 October 1997, Scottsdale, Arizona. Sponsored by The Instructional Telecommunications Council and PBS Adult Learning Service: Co-presenter, “Developing An Internet ‘Class Page‘ to Supplement Distance Learning”, 9 pages.

REGIONAL 2002 Ohio Higher Education Computing Council (OHECC), Indianapolis, Indiana, April 2002, “Statewide IP Video Conferencing (H.323) Planning and Implementation”

Co-author "Utilizing the Internet to Supplement Classroom Instruction: An Analysis of Longitudinal Data," Mid-Western Educational Research Association Annual Meeting, 25-28 October 2000, Chicago, Illinois.

Served as Session Chairperson, Mid-Western Educational Research Association Annual Meeting, 25-28 October 2000, Chicago, Illinois.

1999 Mid-Western Educational Research Association Annual Meeting, Chicago, Illinois, 13-16 October 1999. Co-presenter, “Utilizing the World Wide Web in the Distance Education Environment: A Follow-up Analyses of Student Perceptions,” 23 pages.

1999 Mid-Western Educational Research Association Annual Meeting, Chicago, Illinois, 13-16 October 1999. Co-presenter, “Do the Wonders of Technology Impact Learning?”

Mid-West Educational Research Association Annual Meeting, 15 - 18 October 1997, Chicago, Illinois. Co-authored six research papers presented:

a. “Enhancing Classroom Interaction in Distance Education: Utilizing the World Wide Web”. b. “Expanding Elementary Curriculum and Classroom Interaction through Internet Technologies”. c. “Future Proofing of Faculty: Creating Technical Lifelong Learners,” 9 pages. d. “Student Perspectives: Responses to Internet Opportunities in a Distance Education Environment”. e. “Observation of Instruction Via Distance Learning: The Need For a New Paradigm”. f. “Appropriate Educational Applications of the World Wide Web Today”.

STATE Indiana Computer Educators (ICE) Annual Meeting, Indianapolis Convention Center, Indianapolis, Indiana, 21-23 January 1999. Co-presenter, “Integration of a Web Page into the Curriculum”. Govenor O’Bannon’s Technology Roundtable, Indianapolis, Indiana. Co-Presenter, “Indiana’s Education Roundtable on Technology,” 1998 Department of Physics and Astronomy, Ball State University, “Creating Web Templates,” January 1998.

RECOGNITIONS

Co-recipient 1998 Award for Innovative Excellence in Teaching, Learning and Technology, presented at the International Conference on College Teaching and Learning, 16 April 1998, Jacksonville, Florida.

Co-recipient The “1997 Instructional Web Site Award” given to Ball State University for the Curriculum Class Page. Awarded by The Instructional Telecommunications Council and PBS Adult Learning Service, 1 October 1997, Phoenix, Arizona.

VITA


Name: Sushil K. Sharma Rank: Professor Office Address: WB 203; Office Phone: 5-5315 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: Fellow (Equivalent to Ph.D) Year Conferred: 1990 Degree-Granting Institution: National institute of management, Pune, India Principal Academic Units: Management Major Fields of Study: Management Information Systems (MIS) Dissertation Title: “Designing a MIS Framework for Indian Banks”

Doctoral Degree: Name of Degree: Ph.D Year Conferred: 1992 Degree-Granting Institution: University of Pune, India Principal Academic Units: Management Major Fields of Study: Information Systems (IS) Dissertation Title: “Developing Decision Support Systems (DSS) for Indian Banks”

Masters Degree:

Name of Degree: Master of Science and Technology (M.Sc. Tech) Year Conferred: 1985 Degree-Granting Institution: Birla Institute of Technology & Science (BITS) Pilani, India Major Field of Study: Engineering Technology

Bachelors Degree:

Name of Degree: Diploma in Electrical Engineering Year Conferred: 1981 Degree-Granting Institution: Delhi Board of Technical Education Delhi, India Major Field of Study: Electrical Engineering

Academic Experience: 2008 - Present Professor of Information Systems, Ball State University, Muncie, Indiana

2004 - 2008 Associate Professor of Information Systems, Ball State University,

Muncie, Indiana 2001 - 2004 Assistant Professor of Information Systems, Ball State University,

Muncie, Indiana 2000 - 2001 Visiting Research Associate Professor, Management Science Department,

University of Waterloo, Canada 1995- 2000 Associate Professor, Information Technology & Systems, Indian Institute

of Management, Lucknow, India 1991- 1995 Assistant Professor, Information Technology & Systems, Indian Institute

of Management, Lucknow, India 1986- 1990 Research Associate, Computers & Management Information Systems,

National Institute of Bank Management (NIBM), Pune, India INSTRUCTIONAL EXPERIENCE FOR MOST RECENT CALENDAR YEAR

Courses Taught: MBA 621 Enterprise Information Systems ISOM 413 Database management Systems ISOM 421 Advanced Computer and Network security ISOM 617 Distributed data processing

Other (such as educational innovation, curriculum development, instructional grants) Taught graduate course on interactive television Taught graduate course on Internet Taught graduate course on Media Site



Sharma, S.K., Smith, S., Ahmed, N., Sharma, S.C. and Cata, T. (2009) “Usability and Accessibility Study for Indian E-government Websites”, European Journal of Management (EJM) 8(3), 159-164

2004 - 2008:

Bhatt, G., Gupta, J. N. D., and Sharma, S. K. (2008) "Integrating IT-Enabled Social Networks with Transaction Cost Economics and the Resource Based View

of the Firm" The Journal of International Technology and Information Management (JITIM), 16(2), pp. 27-44.

Ahmed, N. and Sharma, S.K. (2008) “TQM in a virtual Organization: Issues and Strategies”, International Journal of Management and Enterprise Development (IJMED), 5(5): 541-553

Chakraborty S. & Sharma, S.K. (2007) “A case entitled “Samsung Electronics (A): Entering India” is published by Ivy School of Business, University of Western Ontario and is available through Harvard Business Publishing Product Number: 9-906-M34

Chakraborty S. & Sharma, S.K. (2007) “A case entitled “Samsung Electronics (B): In India” is published by Ivy School of Business, University of Western Ontario and is available through Harvard Business Publishing Product Number: 9-906-M35

Sharma, D. Smith, B. Talpur, M.G. and Sharma, S.K. (2007) “Gaining Strategic Advantage through the Human development Index: An Exploratory Investigation”, Review of Business Research (RBR), VII (5): 151-156

Lal, R.M., Sharma, S.K. and Ahmed, N. (2007) “Inherent Barriers for Mass Media Impact on Indian society”, International Journal of Business Research (IJBR), VII(6): 188-193

Dangol, R., Sharma, S.K., Walters, J. E., Jitpaiboon, T. (2007) “Creating strategic Advantage through Information Transfer and Knowledge Creation in Supply Chains”, Review of Business Research Journal, VII (1): 185-190

Knapp, K., Sharma, S.K. and King, K (2007) “Macro- Economic and Social Impacts of Offshore Outsourcing of Information Technology: Practitioner and Academic Perspectives”, International Journal of E-Business Research (IJEBR), 3(4): 112-132

Sharma, S.K. and Sefchek, J. (2008) “Teaching Information Systems Security Courses: A Hands-on Approach”, Computers & Security, 26(4), 290-299

Chakraborty, S and Sharma, S.K. (2007) “Enterprise Resource Planning: An Integrated Strategic Framework”, International Journal of Management and Enterprise Development (IJMED), 4(5): 533-551

Chakraborty, S and Sharma, S.K. (2007) “Prediction of Corporate Financial Health by Artificial Neural Network”, International Journal of Electronic Finance (IJEF), 1(4): 442-459

Folorunso, O., Ogunseye, O.S. and Sharma, S.K. (2006) “An Exploratory Study of the Critical Factors Affecting the Acceptability of E-Learning in Nigerian Universities”, Information Management and Computer Security, 14(5): 496-505

Folorunso, O. Awe, O. G., Sharma, S.K. and Zhang, J. (2007) “Factors Affecting The Adoption Of E-Commerce: A Study In Nigeria”, Journal of Applied Sciences, 6(10): 2224-2230.

Sharma, D Smith, B. Sharma, S.K. and Montagno, R. (2006) “Revisiting IS/IT Offshore Outsourcing: Agenda for Future Research”, Journal of International Business Strategy (JIBStrategy), 4(1): 120-126

Dangol, R. Sharma, S.K. Sharma, D and Walters, J. (2006) “Impact of Blogs – An Exploratory Study”, Review of Business Research Journal, 4(4): 196-200

Ahmed, N. and Sharma, S.K. (2006) “Quality and Customer Satisfaction in a Networked Organization”, Review of Business Research Journal, 4(4): 151-155

Folorunso, O. Longe, H.O.D., Ikekwere, A.C., and Sharma, S.K. (2006) “A Framework for Encrypting the Huffman Algorithm”, Journal of Applied Sciences, 6(5): 1138-1141

Sharma, S.K., Chen, C. and Sundaram, S. (2006) “Implementation Problems with ERP Systems in Virtual Enterprises/Virtual Organizations”, International Journal of Management and Enterprise Development (IJMED), 3(5): 491-509

Chakraborty, S and Sharma, S.K. (2005) “Privacy Preserving Combinatorial Reverse Auction Protocol for a Market-Oriented Grid Based on Secure Group Communication”, Journal of Information Privacy & Security (JIPS), 1(3): 42-56.

Ahmed, N. and Sharma, S.K. (2006) “Porter’s Value Chain Model for assessing the impact of the Internet for Environmental Gains”, International Journal of Management and Enterprise Development, 3(3): 278-295

Javalgi, R. G. Wickramasinghe, N. Scherer, R.F. and Sharma, S.K. (2005) “An Assessment and Strategic Guidelines for Developing E-Commerce in the Asia-Pacific Region”, International Journal of Management, 22(4): 523-531

Sharma, S.K. and Gupta, J.N.D. and Wickramasinghe, N. (2006) “A Framework for Designing the Enterprise-wide E-Commerce Portal for Evolving Organizations”, Electronic Commerce Research Journal, 6(2), 141-154

Sharma, S.K. Kitchens, F.L. Booker, Q.E. and Xu, H. (2006) “Web Services Model for Mobile, Distance and Distributed learning using Service-Oriented Architecture”, International Journal of Mobile Communications (IJMC),4(2): 178-192

Kitchens, F.L. Mcguire, J., and Sharma, S.K. (2006) “Emergency Preparation and Mobile Notification through Cluster Computing”, International Journal of Mobile Communications (IJMC), 4(1): 82-96

Sharma, S.K. Xu, H. Wickramasinghe, N. and Ahmed, N. (2006) “Electronic Healthcare: Issues and Challenges”, International Journal of Electronic Healthcare (IJEH), 2(1): 50-65

Tunc, E., Sharma, S.K. Alst, L.V. Smith, B. Sundaram, S. and Wahlers, R. (2006) “Issues and Challenges of Cross-Functional Integration: Introducing ERP in MBA Courses”, International Journal of Information and Operations Management Education, 1(2): 193-211

Wickramasinghe, N. and Sharma, S.K. (2005) “Key Factors That Hinder SMEs in Succeeding in Today's Knowledge Based Economy”, International Journal of Management and Enterprise Development (IJMED), 2(2): 141-158

Ahmed, N and Sharma, S.K. (2005) “Implementing E-TQM in Small Service Firms”, Review of Business Research Journal, 5 (4): 132-135.

Sharma, S.K. Dangol, R. Walters, J.E. and Best, T. (2005) “The Internet – A Double Edge Sword: Empowerment or Big Brother?”, Review of Business Research Journal, 5 (1): 180-188.

Sharma, S.K. and Gupta, J.N.D. (2004) “Web Services Architecture for M-government: Issues and Challenges”, Electronic Government Journal, 1(4): 462-474

Sharma, S.K. and Gupta, J.N.D. (2004) “E-strategy Model for Creating Flexible Organizations”, Global Journal of Flexible Systems Management, 5(2&3): 1-9

Sharma S.K. (2004) “A Framework for Assessment of E-commerce Capabilities”, Asian Journal of Information Technology, 3(9): 666 - 673, 2004

Sharma, S.K. Ahmed, N. and Wickramasinghe, N. (2004) “E-commerce Adoption in Small and Medium Enterprises (SMEs) in Asia – A Study of the Early Stages of E-commerce Uptake”, International Journal of Internet and Enterprise Management (IJIEM), 2(3): 221-240

Sharma S.K. (2004) “Assessing E-government Implementations”, Electronic Government Journal, 1(2): 198 – 212 Tunc E. and Sharma S.K. (2004) “Rolling Out Enterprise Systems – Implementation Problems and Solutions”, Asian Journal of Information Technology, 3(9): 756 - 761, 2004 Kitchens F.L., Sharma S.K. and Harris T.(2004) “Integrating IS Curriculum Knowledge through Cluster Computing Project – A Successful Experiment”, Journal of Information Technology Education (JITE), 3: 263-278 Dangol R., Walters J.E, Sharma S.K. and Kitchens F.L. (2004) “Understanding Corruption through Motivation Theories”, Review of Business Research Journal, 3(1): 150 – 155 Ahmed N. and Sharma S.K. (2004) “Offshore Health care: Problems and Opportunities”, Review of Business Research Journal, 11(1): 96 – 102 Kitchens F.L, Sharma S.K. and Harris T. (2004) “Cluster Computers for e-Business Applications”, Asian Journal of Information Technology, 3(10): 907-914, 2004

1999 - 2003:

Wickramasinghe N. Sharma S.K. and Goldberg, S. (2003) “Standardized Mobile-internet (Wireless) Environment for Mobilizing Healthcare”, International Journal of Healthcare Technology and Management (IJHTM), 5(3/4/5): 232-249.

Sharma S.K. and Gupta J.N.D (2003) “Building Blocks of an E-government – A Framework”, Journal of Electronic Commerce in Organizations (JECO), 1(4): 34-48.

Sharma, S.K. and Gupta J.N.D (2003) “Socio-Economic, Influences of E-commerce Adoption”, Journal of Global Information Technology Management (JGITM), 6(3): 3-21.

Sharma, S.K., Kitchens F.L. and Harris T. (2003) “Web Services Model for Online and Distributed Learning”, Asian Journal of Information Technology, 2(4): 319-323.

Sharma, S.K. and Gupta, J.N.D (2003) “Improving Workers’ Productivity and Reducing Internet Abuse”, The Journal of Computer Information Systems (CIS), XLIV (2): 74-78

Sharma, S.K. and Kitchens, F.L. (2003) “Web services architecture for M-Learning”, Electronic Journal of e-Learning (EJEL), 2(1) : 203 - 216

Sharma, S.K. and Kitchens, F.L.(2003) “Cluster Computing as a Multidisciplinary Instructional Tool for Business Courses”, International Journal of Innovation and Learning (IJIL), 1(3) : 253 - 262

Ahmed, N. Sharma, S.K. and Montagno R.V. (2003) “Incorporating Environmental Excellence in service industries”, BQuest ,

http://www.westga.edu/~bquest/2004/excellence.htm

Sharma, S.K. and Wickramasinghe, N. (2003), “A Framework for Building a Learning Organization in the 21st Century" International Journal of Innovation and Learning (IJIL), 2(3): 261-273.

Sharma, S.K. and Gupta, J.N.D. (2002) “Application Service Providers: Issues and Challenges”, A Special issue of Journal of Logistics Information Management (JLIM), 15(3): 160-169, 2002

Sharma, S.K. and Monica, M. (2002) “Changes in Business – Consumer Interaction in the E-business World”, Management Dynamics, 2(1): 53-58, 2001

Sharma, S.K., Kitchens, F.L and Miller P. (2002) “Overcoming Language Barriers with Flexible Services Architecture: A Tool for Travelers”, Journal of Information Technology and Tourism, Vol. 5/4, 2003

Sharma, S.K. Kitchens, F.L and Miller, P. (2002) “A New Approach for Mobile Communication: Web Services Using Flexible Services Architecture”, International Journal of Mobile Communications (IJMC), 1(3): 301-311.

Sharma, S.K. and Gupta, J.N.D (2001) “Securing Information Infrastructure from Information Warfare”, Journal of Logistics Information Management/Journal of Information Warfare (JLIM) 15(5/6): 414-422

Gupta, J.N.D and Sharma, S.K. (2001) “Role of Application Service Providers in the Internet Based Business”, Journal of Applied Systems Studies (JASS), 3(3): 596 – 606


Chapters in Scholarly Books: 2009:

Sharma, S.K. and Gupta, J.N.D. (2009) Identifying Factors for Lack of E-commerce in Developing Countries, In Emerging Markets and E-Commerce in Developing Economies, Rouibah K.,, Khalil O, and Hassanien A.E, IGI Publications, Information Science Reference, USA, pp. 70-88

Sharma, S.K. and Gupta, J.N.D. (2009) Information Security Policies: Precepts and Practices, In Handbook of Research on Information Security and Assurance, Jatinder, N.D. Gupta & Sushil K. Sharma, IGI Publications, Information Science Reference, USA, pp. 341-346

Sharma, S.K., Gupta, J.N.D. and Gupta, A. (2009) Plugging Security Holes in Online Environment, In Handbook of Research on Information Security and Assurance, Jatinder, N.D. Gupta & Sushil K. Sharma, IGI Publications, Information Science Reference, USA, pp. 382-392

Knapp, K, Sharma, S.K. and (2009) "Socio-economic Impacts of Offshore Outsourcing of Information Technology.", In Emergent Strategies for E-Business Processes, Services and Implications: Advancing Corporate Framework - Advances in E-Business Research Series (AEBR), In Lee, IGI Publications, Information Science Reference, USA, pp. 190-204

2004 - 2008: Darisipudi A. and Sharma, S.K. (2008) Blogs – A Computer Mediated Communication Tool for virtual Team Collaboration, In Handbook of Research on Computer Mediated Communication, Sigrid Kelsey and Kirk St.Amant, IGI Global, USA, pp. 720-730 Sharma, S.K. Gupta, J.N.D and Wickramasinghe N. (2007) Information Technology assessment for Knowledge Management, In Knowledge Management: Concepts, Methodologies, Tools and Applications, Murray E. Jennex, Information Science Reference, pp. 228-240 Sharma, S.K. Wickramasinghe, N. and Gupta, J.N.D (2007) Knowledge Management in Healthcare In Knowledge Management: Concepts, Methodologies, Tools and Applications, Murray E. Jennex, Information Science Reference, pp. 1859-1870 Palvia, S. C. J. and Sharma, S.K. (2007) E-government Concepts, Frameworks and implementation: Current Status Worldwide and Future Challenges, In Managing Global Information Technology: Strategies and Challenges, Prashant Palvia, Shailendra C. Jain Palvia and Albert L. Harris, Ivy League Publishing Limited, USA, pp. 539-560 ISBN 0-9648382-4-9

Gupta, J.N.D., Sharma, S.K. and Hsu, J. (2007) An Overview of Knowledge Management, In Knowledge Management: Concepts, Methodologies, Tools and Applications, Murray E. Jennex, Information Science Reference, pp. 1-22

Sharma, S.K. and Gupta, J.N.D. (2007) Understanding Adverse Effects of E-Commerce, In Encyclopedia of E-Collaboration, Ned Kock, IGI Global, USA, pp. 655-659

Sharma, S.K. (2006) Inherent E-Commerce Barriers for SMEs, Encyclopedia of E-Commerce, E-Government and Mobile Commerce, Mehdi Khosrow-Pour, Information Resources Management Association, Idea Group Reference, USA, pp. 626-630 ISBN 1-59140-799-0 (Hard cover) , ISBN 1-59140-800-8 (ebook) Sharma, S.K. (2006) E-Commerce in A Digital Economy, Encyclopedia of E-Commerce, E-Government and Mobile Commerce, Mehdi Khosrow-Pour, Information Resources Management Association, Idea Group Reference, USA, pp. 302-307 ISBN 1-59140-799-0 (Hard cover) , ISBN 1-59140-800-8 (ebook)

Sharma, S.K. (2006) An E-Government Services Framework, , Encyclopedia of E-Commerce, E-Government and Mobile Commerce, Mehdi Khosrow-Pour,

Information Resources Management Association, Idea Group Reference, USA, pp. 373-378 ISBN 1-59140-799-0 (Hard cover) , ISBN 1-59140-800-8 (ebook) Sharma, S.K. (2006) Overcoming Gender Inequalities for Use and access of ICTs in Developing Countries, Encyclopedia of Gender and Information Technology, Eileen Moore Trauth Idea Group Publishing, USA, pp. 643-648 ISBN: 1591408156 (Hard cover)

Sharma, S.K. and Gupta, J.N.D. (2005) An E-Government Model, In Advanced Topics in Electronic Commerce, Volume 1, Mehdi Khosrow-Pour, Information Resources Management Association, Idea Group Reference, USA, pp. 300-310, ISBN: 1591408199 (Paperback) ISBN: 1591408202 (Hard Cover)

Sharma, S.K. and Wickramasinghe, N. (2005) Obstacles to SMEs for E-adoption in the Asia-Pacific Region, In Encyclopedia of Information Science and Technology, Volume 1-V, Mehdi Khosrow-Pour, Information Resources Management Association, Idea Group Reference, USA, pp. 2168-2173 ISBN 1-59140-553-X, eISBN 1-59140-794-X

Wickramasinghe, N. and Sharma, S.K. (2005) Knowledge Discovery Solutions for Intelligent Enterprises, In Encyclopedia of Information Science and Technology, Volume 1-V, Mehdi Khosrow-Pour, Information Resources Management Association, Idea Group Reference, USA, pp. 1747-1751 ISBN 1-59140-553-X, eISBN 1-59140-794-X

Sharma, S.K. Wickramasinghe, N. and Gupta, J.N.D. (2005) SMEs in Knowledge-based Economies, In Encyclopedia of Information Science and Technology, Volume 1-V, Mehdi Khosrow-Pour, Information Resources Management Association, Idea Group Reference, USA, pp. 2523-2528 ISBN 1-59140-553-X, eISBN 1-59140-794-X

Xu, H. Sharma, S.K. and Hackney, R. (2005) Web Services Innovation and its Impact on Enterprise Integration Strategies: A Preliminary Study, In Information Systems in an E World, Gordon Hunter and Andrew Wenn, eds., Information Institute Publications, USA, pp. 20-41 ISBN 0-9729562-4-7

Sharma, S.K. and Gupta, J.N.D (2005) Designing E-commerce Portal for an Enterprise – A Framework, In Web Portals: The New Gateways to Internet Information and Services, Tatnall A., Idea Group Publishing, USA, pp. 99-118, ISBN 1-59140-438-X (Hard Cover), ISBN 1-59140-439-8 (pbk.) ISBN 1-59140-440-1 (ebook) 2005

Sharma, S.K. Wickramasinghe, N. and Gupta, J.N.D (2005) Knowledge Management in Healthcare In Creating Knowledge-based Healthcare Organizations,

Wickramasinghe N., Gupta J.N.D and Sharma S.K., Idea Group Publishing, USA, pp. 1-13, ISBN 1-59140-459-2 (Hard Cover), ISBN 1-59140-460-6 (Soft Cover) ISBN 1-59140-461-4 (ebook) 2005

Sharma, S.K. and Wickramasinghe, N. (2005) E-health with Knowledge Management: The Areas of Tomorrow, In Creating Knowledge-based Healthcare Organizations, Wickramasinghe N., Gupta J.N.D and Sharma S.K., Idea Group Publishing, USA, pp. 110-124, ISBN 1-59140-459-2 (Hard Cover), ISBN 1-59140-460-6 (Soft Cover) ISBN 1-59140-461-4 (ebook) 2005

Wickramasinghe, N. Sharma, S.K. and Reddy, H.(2005) Evidence Based Medicine - A New Approach in the Practice of Medicine, In Creating Knowledge-based Healthcare Organizations, Wickramasinghe N., Gupta J.N.D and Sharma S.K., Idea Group Publishing, USA, pp. 125-135, ISBN 1-59140-459-2 (Hard Cover), ISBN 1-59140-460-6 (Soft Cover) ISBN 1-59140-461-4 (ebook) 2005

Sharma, S.K. (2005) Socio-economic Impacts and Influences of E-commerce in a Digital Economy, In Digital Economy: Impacts, Influences and Challenges, Kehal H.S. and Singh V.P., Idea Group Publishing, USA, pp. 1-20, ISBN 1-59140-363-4 (Hard Cover), ISBN 1-59140-364-2 (pbk) ISBN 1-59140 -365-0 (eBook), 2005

Sharma, S.K. Wickramasinghe, N. and Gupta, J.N.D (2004) What Should SMEs Do to Succeed in Today’s Knowledge-based Economy, In Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications, Al-Qirim N.A.Y., Idea Group Publishing, USA, pp. 289-303, ISBN 1-59140-263-8 (Paper Back), ISBN 1-59140-146-1 (Hard Cover) 2004

Sharma, S.K. (2004) A Change Management Framework for E-Business Solutions, In E-business: Innovation and Change Management, Singh M. and Waddel D., Idea Group Publishing, USA, pp. 54-69, ISBN 1-59140-213-1 (Paper Back) 2004

Sharma, S.K. and Wickramasinghe, N. (2004) Obstacles To SMEs For E-Adoption in The Asia Pacific Region, In eBusiness, eGovernment & Small and Medium-Sized Enterprises: Opportunities and Challenges, Corbitt B.J.and Al-Qirim N.A.Y., Idea Group Publishing, USA, pp. 112-133, ISBN 1-59140-202-6 (Hard Cover), ISBN 1-59140-264-6 (Soft Cover) ISBN 1-59140-203-4 (ebook) 2004

Sharma, S.K. and Gupta, J.N.D (2004) Knowledge Economy and Intelligent Enterprises, In Intelligent Enterprises of the 21st Century, Gupta J.N.D and Sharma S.K., Idea Group Publishing, USA pp. 1-10, ISBN 1-59140-160-7 (Hard Cover), ISBN 1-59140-269-7 (Soft Cover) ISBN 1-59140-161-5 (ebook) 2004

Wickramasinghe, N. Sharma, S.K. and Gupta, J.N.D (2004) From Data to Decisions: Knowledge Discovery Solutions for Intelligent Enterprises, In Intelligent Enterprises of the 21st Century, Gupta J.N.D and Sharma S.K., Idea Group Publishing, USA pp. 234-245, ISBN 1-59140-160-7 (Hard Cover), ISBN 1-59140-269-7 (Soft Cover) ISBN 1-59140-161-5 (ebook) 2004

Gupta, J.N.D. Sharma, S.K. and Hsu J. (2004) An Overview of Knowledge Management, In Creating Knowledge based Organization, Gupta J.N.D and Sharma S.K., Idea Group Publishing, USA pp. 1-28, ISBN 1-59140-162-3 (Cloth), ISBN 1-59140-163-1 (ebook) ISBN 1-59140-219-0 (ebook) 2004

Sharma, S.K. Gupta, J.N.D and Wickramasinghe N. (2004) Information Technology assessment for Knowledge Management, In Creating Knowledge based Organization, Gupta J.N.D and Sharma S.K., Idea Group Publishing, USA pp. 29-44, ISBN 1-59140-162-3 (Cloth), ISBN 1-59140-163-1 (ebook) ISBN 1-59140-219-0 (ebook) 2004

1999-2003: Sharma, S.K. and Gupta, J.N.D (2003) Adverse Effects of E-Commerce, In The Economic and Social Impact of E-Commerce, Lubbe S. and Heerden J.M.V., Idea Group Publishing, USA, pp. 33-49, ISBN 1-59140-043-0 (Hard Cover), ISBN 1-59140-077-5 (eBook), 2003

Sharma, S.K. and Gupta, J.N.D (2003) E-business in the 21st Century: Changing Business Paradigms, In Managing E-business in the 21st Century, Sharma S.K. and Gupta J.N.D, Heidelberg Press, Australia, pp. 5-13, ISBN 0-9579737-6-4 (Paper Back), ISBN 0-9579737-7-2 (Hard Cover) 2003

Gupta, A. Sharma, S.K. and Gupta, J.N.D (2003) Managing Security Concerns, In Managing E-business in the 21st Century, Sharma S.K. and Gupta J.N.D, Heidelberg Press, Australia, pp. 153-180, ISBN 0-9579737-6-4 (Paper Back), ISBN 0-9579737-7-2 (Hard Cover) 2003

Sharma, S.K. and Gupta, J.N.D (2003) Creating Business Value Through E-commerce, In Creating Business Value with Information technology: Challenges and solutions, Shin N., Idea Group Publishing, USA, pp. 166-186, ISBN 1-59140-038-4 (Cloth), 2003

Sharma, S.K. and Gupta, J.N.D (2003) A Framework for Building Learning Organizations, In Critical Reflections on Information Systems: A Systemic Approach, Can J.J, Idea Group Publishing, USA, pp. 246-268, ISBN 1-59140-040-6 (Hard Cover), 2003

Gupta, J.N.D and Sharma, S.K. (2002) Globalization and Information Management Strategy, In Encyclopedia of Information System, Volume 2, Hossein Bidgoli, Elsevier Science, USA, pp. 475-487, 2003

Gupta, J.N.D and Sharma, S.K. (2002) Cyber Shopping and Privacy, In Managing Business with Electronic Commerce: Issues and Trends, Gangopadhyay A., Idea Group Publishing, USA, pp. 235-249, ISBN 1-930708-12-2, 2002 (Hard Cover)

Sharma, S.K. and Gupta, J.N.D (2002) Managing Business-Consumer Interactions in the E-World, in Knowledge and Information Technology Management, In the 21st Century Organizations: Human and Social Perspectives, Gunasekaran A., Khalil O., and Syed M.R., Idea Group Publishing, USA, pp. 192-213, ISBN 1-59140-032-5 (Cloth) ISBN 1-59140-072-4 (ebook), 2003

Sharma, S.K. and Gupta, J.N.D (2001) E-Commerce Opportunities and Challenges, In E-Commerce Diffusion: Strategies and Challenges, Singh M.and Teo T., Heidelberg Press, Australia, pp. 21-42, ISBN 0-9579737-0-5, 2001 ISBN 0-9579737-1-3 (Hard Cover), 2001

Conference Proceedings & Presentations in Scholarly Meetings : 2009:

Sharma, S.K., Sharma, S.C. and Kumar, A (2009) Ethnographic Study for Examining Virtual Learning Community, 2009 Midwest DSI Annual Conference (MWDSI), Oxford, Ohio, USA, April 16-18, 2009, pp. 263-274

Balaban, E., Sharma, S.K. (2009) A Framework of ERP System Selection by an Analytic Hierarchy Process Approach, Indian Subcontinent Decision Sciences Institute Region (ISDSI), 2nd International Conference on Decision Sciences in Global Enterprise Management, Indian Institute of Technology, Bombay , India, January 3-5, 2009, pp. 263-274

2004 - 2008:

Sharma, S.K., Ahmed, N., Sharma R. K. (2008) Examining Indian E-government Websites for Usability and Accessibility, Decision Sciences Institute, Thirty-Ninth Annual Conference DSI 2008, Baltimore, USA, November 22-25, 2008

Ahmed, N., and Sharma, S.K. (2008) Product and Operations Strategy in a Networked Organization, Decision Sciences Institute, Thirty-Ninth Annual Conference DSI 2008, Baltimore, USA, November 22-25, 2008

Dangol, R., Sharma, S.K. and Ahmed, N. (2008) Diversification-Performance: Analyzing The Relationship From The Learning School Perspective, Decision Sciences Institute, Thirty-Ninth Annual Conference DSI 2008, Baltimore, USA, November 22-25, 2008 pp. 3281-3286

Sharma, S.K., Smith, S., Ahmed, N., Sharma, S.C. and Cata, T. (2008) Usability and Accessibility Study for Indian E-government Websites, International Academy of Business and Economics (IABE), Las Vegas, USA, October, 18-22, 2008, 8(3), 159-164

Olusegun, F., Sharma, S.K., Walters, J., Shawn, O.O & Olusola, S. (2008) Knowledge Management for Agriculture Extension Services, International Academy of Business and Economics (IABE), Las Vegas, USA, October, 18-22, 2008, 1(5) 356-360

Dangol, R., Walters, J. Chalupa, M. and Sharma, S.K (2008) Vehicle Quality: No Longer a Source of Competitive Advantage, International Academy of Business and Economics (IABE), Las Vegas, USA, October, 18-22, 2008, 5(1) 107-111

Sharma, S.K.., Chalupa, M, Ahmed, N. & Walters, J. (2008) Online Learning Resources Vs Text Books – An Exploratory Study, , International Academy of Business and Economics (IABE), Las Vegas, USA, October, 18-22, 2008, 5(1) 162-165

Sharma, S.K. Darisipudi, A. & Zhang, J (2008) Assessing students’ perceptions of their web based asynchronous learning, the 9th Annual Global Information Technology Management (GITM) World Conference, Atlanta, USA, June 22- 24, 2008

Sharma, S.K. and Gulsecen, S. (2008) Using Web-based Learning Resources for E-learning – An Exploratory Study, Future-Learning- 2nd International Future-Learning Conference On Innovations in Learning for the Future 2008: e-Learning Istanbul, Turkey, March 27-29 2008.

Darsipudi, A & Sharma, S.K. (2008) Usability testing of online magazine and subscription service , Southwest Decision Sciences Institute, Thirty-Ninth Annual Conference SWDSI 2008, Houston, USA, March 4-8, 2008

Sharma, S.K. (2008) Business Intelligence, SAP University Alliances Curriculum Congress '08, Atlanta, Georgia, USA, February 28 – March 1, 2008

Chakraborty, S., Pal, A.K., Sharma, S.K. (2008) Privacy-preserving 1-n-p Negotiation protocol, 41st Hawaii International Conference on System Sciences (HICSS 41) Waikoloa, Big Island, HI, USA 7-10 January 2008, pp. 1-10 (CD-ROM)

Palvia, S. and Sharma, S. K. (2007) E-Government and E-Governance: Definitions and Domain Framework, International congress of e-Government ICEG- 2007, Hyderabad, India, December 28-30

Nazim, A. and Sharma, S. K. (2007) Operations Strategy in a Networked Organization, 38th Annual DSI Meeting, Phoenix, Arizona,, USA, November 17-20, 2007 (Abstract)

Darisipudi, A. and Sharma, S.K. (2007) Usability Testing of an Interactive Online Service - A HCI Study, 38th Annual DSI Meeting, Phoenix, Arizona,, USA, November 17-20, 2007, pp. 1881-1886

Sharma, D. Smith, B. Talpur, M.G. and Sharma, S.K. (2007) Gaining Strategic Advantage through the Human development Index: An Exploratory Investigation, International Academy of Business and economics (IABE) Annual Conference Las Vegas, USA, October 14-17, 2007, pp. 151-156

Lal, R.M., Sharma, S.K. and Ahmed, N. (2007) Inherent Barriers for Mass Media Impact on Indian society, International Academy of Business and economics (IABE) Annual Conference Las Vegas, USA, October 14-17, 2007, pp. 188-193

Dangol, R., Sharma, S.K. Walters, J. E., Jitpaiboon, T. (2007) Creating strategic Advantage Through Information Transfer and Knowledge Creation in Supply Chains, International Academy of Business and economics (IABE) Annual Conference Las Vegas, USA, October 14-17, 2007, pp. 185-190

Darisipudi, A. and Sharma, S.K. (2007) Use of Eye-tracking Methodology in Conjunction with Usability Software for Web Sites Usability Testing - A HCI Study, Midwest United States Association for Information Systems(MWAIS 2007) 2nd Annual Conference, Springfield, Illinois, USA, May 18-19, 2007,

Sharma, S.K., Sharma, S.K. and Balaban, M.E. (2007) Examining E-democracy framework in the Context of Indian Environment, The International Academy of Business and public Administration Disciplines (IABPAD), Dallas, Texas, USA, May 3-6, 2007

Sharma, S.K. and Zhang, J. (2007) Investigating Social Relationships among Virtual Community Members, The International Academy of Business and public Administration Disciplines (IABPAD), Dallas, Texas, USA, May 3-6, 2007

Booker, Q.E., Kitchens, F.L., Rebman, C. and Sharma, S,K, (2007) A Recommendation System for Student Program Planning, DSI 2006 Sanantonio Texas, USA, November 18-21, 2006

Tao Lu and Sharma, S.K. (2007) Support Computer Cooperative Works and Improve Test Management in the Global Software Testing Virtual Teams, The IASTED International Conference on Computational and Systems Biology, Dallas, Texas, USA, November 13-15, 2006

Ahmed, N and Sharma S. K. (2007) Quality and Customer Satisfaction in a Networked Organization, International Academy of Business and economics (IABE) IABE -2006 Annual Conference Las Vegas, USA, October 15-18, 2006

Dangol, R. Sharma, S.K., Sharma, D. and Walters, J.E. (2007) Impact of Blogs – An Exploratory Study, International Academy of Business and economics (IABE) IABE -2006 Annual Conference Las Vegas, USA, October 15-18, 2006

Sharma, D, Smith, B, Sharma, S.K. and Montagno, R. (2007) Revisiting IS/IT Offshore Outsourcing: Agenda for Future Research, International Academy of Business and economics (IABE) IABE -2006 Annual Conference Las Vegas, USA, October 15-18, 2006

Walters, J.E., Dangol, R., and Sharma, S.K. (2006) Beyond Economic Justification for Outsourcing: Agenda for Future Research? Fifth Annual International Smart-Sourcing Conference, Los Angeles, CA, September 21-23, 2006, pp. 168-171.

Folorunso O. , Ogunseye O. S. and Sharma, S.K. (2006) An Exploratory Study Of The Critical Factors Affecting The Acceptability Of E-Learning In Nigerian Universities, 7th Annual Global Information Technology Management Association (GITMA) World Conference, Orlando, Florida, USA, June 11,-13, 2006. (CD-ROM Version)

Sharma, S.K. Best, T and Kitchens, F. (2006) Should Information Assurance Be a Core Course at the University Level, 7th Annual Global Information Technology Management Association (GITMA) World Conference, Orlando, Florida, USA, June 11-13, 2006. (CD-ROM Version)

Sharma, S.K. Agarwal, A and Agarwal A (2006) Inherent Barriers for Electronic Voting in India, 7th Annual Global Information Technology Management Association

(GITMA) World Conference, Orlando, Florida, USA, June 11-13, 2006. (CD-ROM Version)

Folorunso O. Awe, O. G. and Sharma, S.K. (2006) Factors Affecting the Adoption of E-Commerce: A Study In Nigeria, 7th Annual Global Information Technology Management Association (GITMA) World Conference, Orlando, Florida, USA, June 11- 13, 2006. (CD-ROM Version)

Sharma S.K. and Xu, H (2006) Effects on Sales By Virtual Community Interactions: A Social Network Analysis, The 10th International Conference on Computer Supported Cooperative Work in Design (CSCWD 2006) Nanjing, China, May 3-5, 2006

Dangol, R., Sharma, S.K. and Walters, J. E. (2006) Examining The Reasons For Government IT Outsourcing, The 2006 IABPAD Conference, Dallas, USA, April 20-23. pp. 193-196.

Smith, B, Montagno, R. and Sharma, S.K. (2006) Translating Security Framework into an Organization Culture, 5th Security Conference, Las Vegas, Nevada, USA, April 19-20, 2006, (CD-ROM Version)

Sefchek J and Sharma, S.K. (2006) Hands-On Approach to Teach Security Courses at undergraduate Level – Lessons Learned, 5th Security Conference, Las Vegas, Nevada, USA, April 19-20, 2006, pp. .. (CD-ROM Version)

Dangol, R., Walters, J. E., Sharma, S. K., (2006). Student Perceptions of Blogs on E-business and Education. Midwest Decision Sciences Institute MWDSI 2006, Indianapolis, IN March 23-25, 2006.

Dangol, R., Walters, J. E., Sharma, S. K. (2006). Understanding Why Students are not majoring in OM. Midwest Decision Sciences Institute MWDSI 2006, Indianapolis, IN March 23-25, 2006.

Kitchens, F. and Sharma, S.K. (2006) Cluster Computing as a Teaching Module in Information Systems Courses, Southwest Decision Sciences Institute, Thirty-Seventh Annual Conference, Renaissance Hotel, Oklahoma City, OK, USA, March 1 – 4, 2006 pp. 198-199

Sharma, S.K. and Zhang J. (2006) Web services for Personalized Web-based Learning, Organizations and Society in Information Systems (OASIS) 2005 Workshop: Las Vegas, NV, USA, December 12, 2005

Booker, Q.E., Kitchens, F.L., Rebman, C.M., Sharma, S.K. (2005) Utilizing Data Mining Techniques to Find Factors Affecting Student Success in Online Courses, 36th Annual DSI Meeting, San Francisco, California, USA, November 19-22, 2005.

Dangol, R., Sharma, S.K., Walters, J.E., and Best, T. (2005) Determinates of IT Outsourcing in the Public Sector”, International Academy of Business and economics (IABE) IABE -2005 Annual Conference Las Vegas, USA, October 16-19, 2005

Sharma, S.K., Dangol, R., Walters, J.E., and Best, T. (2005) The Internet – A Double Edge Sword: Empowerment or Big Brother?, International Academy of Business and economics (IABE) IABE -2005 Annual Conference Las Vegas, USA, October 16-19, 2005, pp. 180-188.

Ahmed, N and Sharma, S.K. (2005) “Implementing E-TQM in Small Service Firms”, International Academy of Business and economics (IABE) IABE -2005 Annual Conference Las Vegas, USA, October 16-19, 2005, pp. 132-135.

Walters, J.E., Dangol, R., Sharma, S.K., and Best, T. (2005) Public Sector IT Outsourcing – Issues and Concerns, Fourth Annual International Outsourcing Conference on “Managing Outsourcing Relationships”, Washington, D.C., USA, September 15-17, 2005, pp. 25-28

Sharma, S.K., Xu, H., and Papazafeiropoulou, A. (2005) An integrated approach for the analysis of Web Services adoption cases, Conference on Digital Environments (CoDE 2005) 'Systems & Technology Exploitation: from globalization to localization' Sanghai, China, July 29-31, 2005, pp. 1-22 (CD-ROM Version)

Sharma, S.K., Xu, H., Kitchens, F.L., Booker, Q. E. and Zhang, J. (2005) Knowledge divide and Social Exclusion in USA. China and India, Conference on Digital Environments (CoDE 2005) 'Systems & Technology Exploitation: from globalization to localization' Sanghai, China, July 29-31, 2005, pp. 1-13 (CD-ROM Version)

Dissanayake, D., Singh, M. and Sharma, S.K. (2005) Reverse Logistics Management in Manufacturing Organizations in Australia - A Study, 6th Annual Global Information Technology Management (GITM) World Conference, Alaska, USA, June 5- 7, 2005, pp. 18-21.

Kanungo, S., Gupta, M.P., Dahiya, R., and Sharma, S.K. (2005) An Empirical Analysis of Information System Effectiveness in The Government, 6th Annual Global Information Technology Management (GITM) World Conference, Alaska, USA, June 5- 7, 2005, pp. 170-173.

Sharma, S.K., Olusegun, F. and Kanungo, S. (2005) E-government Websites in West Africa: A Content-Based Analysis, 6th Annual Global Information Technology Management (GITM) World Conference, Alaska, USA, June 5- 7, 2005, pp. 166-169.

Sharma, S.K., Savani, H., and Hafeez, M. (2005) Bridging the Digital Divide Barriers – A Study of India and United Kingdom, 6th Annual Global Information Technology Management (GITM) World Conference, Alaska, USA, June 5- 7, 2005, pp. 113-116.

Kitchens, F.L., Sharma, S.K. and McGuire, J. (2005) Promoting Security Awareness throughout the OSI Model, 4th Security Conference , Las Vegas, Nevada, USA, March 30-31, 2005, pp. 1-8 (CD-ROM Version)

Walters, J.E., Dangol, R., Sharma, S.K., and Tunc, E.A. (2005) Resurrecting an Operations Management Major, MBAA, March 16-18, Chicago, Illinois, USA, pp. 1-10 (CD-ROM Version)

Tunc, E.A., Sharma, S.K., Alst, L.V., Smith, B., Sundaram S. and Wahlers, R. (2005) Pedagogical And Curriculum Design Concerns in Incorporating ERP into An MBA Program, SAP Congress, Atlanta, March 5-7, Georgia, USA

Palvia S. and Sharma S.K. (2004) Role of IT and E-Government on Reducing Corruption in India, 35th Annual DSI Meeting, Boston, Massachusetts, USA, November 20-23, 2004.

Sharma S.K. (2004) Understanding Web Services Adoption, 35th Annual DSI Meeting, Boston, Massachusetts, USA, November 20-23, 2004.

Ahmed N. and Sharma S.K. (2004) E-Healthcare: A Model for Off-Shore Health Care Delivery, 35th Annual DSI Meeting, Boston, Massachusetts, USA, November 20-23, 2004.

Ahmed N. and Sharma S.K. (2004) Offshore Problems and Opportunities, International Academy of Business and economics, Las Vegas, Nevada, USA, October, 17-20, 2004, Vol. 11, Issue 1, pp. 96 – 102

Walters J.E., Dangol R., Sharma S.K. and Kitchens F.L,(2004) Understanding Corruption Through Motivation Theories, International Academy of Business and economics, Las Vegas, Nevada, USA, October, 17-20, 2004, Vol. 3, Issue 1, pp. 150-155.

Xu H., Sharma S.K. and Hackney R.(2004) Web Services Innovation and its Impact on Enterprise Integration Strategies: A Preliminary Research Study, ISOneWorld 2004, Las Vegas, Nevada, USA, April 14-16 pp. 1-13

Booker Q.E, Kitchens F.L, Sharma S.K. (2004) Developing E-mail Support for Students in Introductory Programming Classes, Southwest Decision Science Institute (SWDSI) 35th Annual Conference, Orlando Florida, USA, March 2-6, 2004, pp. 423-428

Wickramasinghe N., Fadlalla A. and Sharma S.K. (2004) The KM Infrastructure:

Making Implicit Knowledge Assets Explicit, Hawaii International Conference on System Sciences (HICSS 37), Hawaii, January 5-8, 2004, Hawaii, USA pp. 1-10 (CD-ROM Version)

2004 - 2008:

Sharma S.K. and Palvia S.(2003) Organizational and Cultural Barriers to E-government Implementation in India, International conference on E-governance, Indian Institute of Technology, New Delhi, INDIA December 18-20, 2003 pp. 217-227.

Sharma S.K. and Gupta J.N.D (2003) A Framework for Transitioning to M-government, International conference on E-governance, Indian Institute of Technology, New Delhi, INDIA December 18-20, 2003, pp. 437-444.

Ahmed N. and Sharma S.K. (2003) Porter's Value Chain Model for Assessing the Impact of Internet for Environmental Gains, Managing Information in the Information age, 34th Annual DSI Meeting, Washington D.C., USA, November 22-25, 2003.

Tunc E. and Sharma S.K. (2003) Pedagogical Integration of an ERP System into Business Curriculum – A Case Study, Managing Information in the Information age, 34th Annual DSI Meeting, Washington D.C., USA, November 22-25, 2003.

Sharma S.K., Kitchens F.L, and Harris T. (2003) Technological Framework for Self-Paced E- Learning, 2003 Delta Pi Epsilon National Conference, Indianapolis, November 20-22, 2003.

Kitchens F.L. and Sharma S.K. (2003) Developing a Cluster Computer for Use in Hands-On Classroom Applications, Delta Pi Epsilon National Conference, Indianapolis, USA, November 20-22, 2003.

Kitchens F.L. and Sharma S.K. (2003) Teaching Practical IS Skills Through Cluster Computing, Delta Pi Epsilon National Conference, Indianapolis, USA, November 20-22, 2003.

Sharma S.K., Chen C., Wickramasinghe N. and Misra S. (2003) Measuring Socio-Economic Effects of E-commerce – A Study, The Sixth International Conference on E-commerce Research, Dallas, Texas, USA, October 23-26, 2003, pp. 470-474.

Sharma S.K. and Gupta J.N.D (2003) Measuring Business Value of IT Investments in E-Commerce Using Porter's Framework, Americas Conference on Information Systems (AMCIS), Tampa Florida, USA, August 4-6, 2003, (CD ROM Version).

Kitchens F.L. and Sharma S.K. (2003) Affordable Supercomputing Solutions: Cluster Computers in Business Applications, Information Systems Solutions – Business Integration in the Digital World, 7th Pacific Asia Conference on Information System, Adelaide, Australia, 10-13 July, pp. 1674-1682. Sharma S.K. and Kitchens F.L.(2003) Assessing Technology Integration for E-Business, Information Systems Solutions – Business Integration in the Digital World, 7th Pacific Asia Conference on Information System, Adelaide, Australia, 10-13 July, pp. 1697-1706.

Venkatachalam A.R, Shore B, and Sharma S.K. (2003) Customization of E-Government Systems: A Global Study, 4th Annual Global Technology Management (GITM) World conference, Calgary, Canada, June 8-10, pp. 96-98.

Sharma S.K. and Soliman K. (2003) Digital Divide and E-Government Implementation, 4th Annual Global Technology Management (GITM) World conference, Calgary, Canada, June 8-10, pp. 183-186.

Sharma S.K. and Gupta J.N.D (2003) E-Commerce Adoption and Socio-Economic Influences: A Study in India, 4th Annual Global Technology Management (GITM) World conference, Calgary, Canada, June 8-10, pp. 147-149.

Rattanavijai C. and Sharma S.K. (2003) Learning Outcomes in Web-based Synchronous and Asynchronous Learning Environments – A Comparative Analysis,” Information Technology and Organizations: Trends, Issues, Challenges and Solutions, 14th International Conference of the Information Resources Management Association (IRMA 2003), Philadelphia, USA, May, 18-21, 2003, pp. 1070-1071.

Dangol R. and Sharma S.K. (2003) Market Share as A Determinant of Making Profit in the E-Commerce Industry – An Empirical Enquiry,” Information Technology and Organizations: Trends, Issues, Challenges and Solutions, 14th International Conference of the Information Resources Management Association (IRMA 2003), Philadelphia, USA, 18-21, 2003, pp. 1072-1073.

Kitchens F.L., Sharma S.K. and Booker Q.E. (2003) Identity Authentication Based on Keystrokes Latencies Using the Genetic Adaptive Neural Network, The Security Conference, Las Vegas, Nevada, USA, April 23-24, 2003

Sharma S.K. (2003) Securing Information Infrastructure from Information Warfare, The Security Conference, Las Vegas, Nevada, USA, April 23-24, 2003

Sharma S.K., Kitchens F.L. and Rebman C. (2003) Managing Change for E-Transformation: a framework, Southwest Decision Science Institute (SWDSI) 34th Annual Conference, Houston, Texas, USA, March 6-8, 2003, pp. 423-428

Sharma S.K. and Kitchens F.L.(2003) Cluster-Computing As A Multidisciplinary Classroom Tool, Southwest Decision Science Institute (SWDSI) 34th Annual Conference, Houston, Texas, USA, March 6-8, 2003 pp. 440-445

Sharma S.K. and Rattanavijai C. (2003) Evaluating Web-based Instructional Models: An Impact Analysis, Southwest Decision Science Institute (SWDSI) 34th Annual Conference, Houston, Texas, USA, March 6-8, 2003, pp. 417-422

Sharma S.K. and Kitchens F.L.(2003) Integrating IS Curriculum Knowledge through a Cluster-Computing Project - A Successful Experiment, Hawaii International Conference on Education, Honolulu, Hawaii, USA, January 7 - 10, 2003 (CD-ROM Version pp. 1-14)

Sharma S.K. and Kitchens F.L. and Booker Q. (2003) Beyond Language and Distance Barriers: A Web Services Model for Distance and Distributed Learning, Hawaii International Conference on Education, Honolulu, Hawaii, USA, January 7 - 10, 2003 (CD-ROM Version pp. 1-13)

Kitchens F.L. and Sharma S.K. (2002) Web Services Architecture for M-Learning, European Conference on e-Learning, Brunel University, Uxbridge, UK, November 4-5, pp. 2002.

Sharma S.K. and Gupta J.N.D (2002) Transforming to an E-government-A Framework, 2nd European Conference on E-government, Oxford, London (UK), October 1-2, pp. 383-390, 2002.

Sharma S.K., Wickramasinghe N. and Misra S. (2002) A Framework to assess the Feasibility and Sustainability of electronic Business Models, The 5th International Conference on Electronic Commerce Research, Montreal, Canada, October 23-27, 2002 (CD ROM Version).

Miller P., Sharma S.K. and Kitchens F.L. (2002) A Flexible Services Architecture Based Translator Web Service, Mobile Services workshop, 13th International

Symposium on Methodologies for Intelligent Systems (ISMIS 2002), Lyon France, June 26-29, 2002 (CD ROM Version).

Sharma S.K., Kitchens F.L. and Wickramasinghe N. (2002) Why India is not positioned well in the e-commerce race?, The 3rd Annual Global Information Technology Management (GITM) World Conference, New York, NY, USA, June 23-25, pp. 46-49, 2002.

Sharma S.K. and Gupta J.N.D (2002) Building Blocks of an E-government-An Indian experiment, The 3rd Annual Global Information Technology Management (GITM) World Conference, New York, NY, USA, June 23-25, pp. 119-122, 2002

Kitchens F.L. and Sharma S.K. (2002) Cluster-Computing as a Hands-On Classroom Project in Networking, Innovative Education Workshop, South West Decision Sciences Institute, St. Louis Missouri, USA, March 8, 2002.

Sharma S.K. and Gupta J.N.D (2001) Plugging Security Holes in Online Environments, 4th International Conference on Electronic Commerce Research (ICER-4) Dallas, Texas, USA, November 8-11, 2001, pp. 261-267.

Sharma S.K. and Gupta J.N.D (2001) Issues in Internet Based Education, 18th Annual Conference for IS Education (ISECON, 2001) Cincinnati, Ohio, USA, November 1-4, 2001, pp.30.

Other Publications: Books and Monographs: 2009:

Gupta, J.N.D, Sharma, S.K. and Rashid Mohammad (2009) Handbook of Research on Enterprise Systems, IGI Publications, Information Science Reference, USA, ISBN 978-1-55904-859-8 (hardcover), ISBN 978-1-55904-860-4 (e-book)

2004 - 2008: Gupta, J.N.D and Sharma, S.K. (2008) Handbook of Research on Information Security and Assurance, IGI Publications, Information Science Reference, USA, ISBN 978-1-59904-855-9 (hardcover) 978-1-59904-856-7 (ebook) Wickramasinghe, N. Gupta, J.N.D and Sharma, S.K. (2005) Creating Knowledge-based Health care Organizations, Idea Group Publishing, USA, ISBN 1-59140-459-2 (Hard Cover), ISBN 1-591140-460-6 (Soft Cover) ISBN 1-59140-461-4 (ebook) 2005 Gupta, J.N.D and Sharma, S.K. (2004) Intelligent Enterprises of the 21st Century, Idea Group Publishing, USA, ISBN 1-59140-160-7 (Hard Cover), ISBN 1-59140-269-7 (Soft Cover) ISBN 1-59140-161-5 (ebook) 2004

1999-2003: Sharma, S.K. and Gupta, J.N.D (2003) E-business in the 21st Century, Heidelberg Press, Australia, ISBN 0-9579737-6-4 (Paper Back), ISBN 0-9579737-7-2 (Hard Cover) 2003 Gupta, J.N.D and Sharma, S.K. (2003) Creating Knowledge Based Organizations, Idea Group Publishing, USA, ISBN 1-59140-162-3 (Cloth), ISBN 1-59140-163-1 (ebook) ISBN 1-59140-219-0 (Paper Back) 2004

SERVICE ACTIVITIES

Student Advising: Faculty Advisor in the IS Major (2006- present)


Editor-in-chief, The International journal of E-adoption - Since 2007-Present Guest Editor for Special Issue Guest Editor for Special Issue of Journal of Global Information Technology Management Guest Editor for Special Issue of Journal of Global Flexible Systems Management Associate Editor Associate Editor, International Journal of Cases on Electronic Commerce (IJCEC) Honorary Associate Editor, the Advances in Electronic Commerce (AEC) Book Series, Member of Editorial Board and Reviewer Member of Editorial Board and Reviewer, the International Journal of Applied Decision Sciences (IJADS) Member of Editorial Board and Reviewer, the BQuest Journal Member of Editorial Board and Reviewer, the Electronic Journal of Electronic Member of Editorial Advisory Board (EAB), the Advances in Electronic Commerce (AEC) Book Series Member of Editorial Board and Reviewer, the Journal of Electronic Commerce in Organizations Member of Editorial Board and Reviewer, the International Journal of Finance Member of Editorial Board and Reviewer, International Journal of Cases on Electronic Commerce (IJCEC) Member of Editorial Board and reviewer, the International Journal of Electronic Democracy (IJED)

Member of Editorial Advisory Board (EAB), the Advances in Electronic Commerce (AEC) Book Series, Reviewer Reviewer for Journal of Electronic Commerce Research Reviewer for Information Resource Management Journal Reviewer for Journal of Database Management (JDM) Reviewer of conference proceedings of Annual Global Technology Management (GITM) World conference Reviewer of conference proceedings of Americas Conference on Information Systems (AMCIS) Reviewer of conference proceedings of International Conference of the Information Resources Management Association (IRMA) Reviewer of conference proceedings of International Conference on Security of Information and Networks (SIN 2007) Reviewer, International Journal of Information Technology and Decision Making (IT & DM) Reviewer, Journal of Banking and Finance Reviewer, Emerging Markets and E-Commerce in Developing Economies,” published by IGI Global Publications Track Chair Track Chair, Annual Global Technology Management (GITM) World conference Track Chair, Americas Conference on Information Systems Track Chair, International Conference of the Information Resources Management Association (IRMA) Session Chair Session Chair, Annual Global Technology Management (GITM) World conference Session Chair, International Academy of Business and economics (IABE) Session Chair, Southwest Decision Science Institute (SWDSI) Annual Conference Session Chair, Annual DSI Meeting Session Chair, Delta Pi Epsilon National Conference Session Chair, International Conference of the Information Resources Management Association Session Chair, Annual Conference for IS Education Member of Organizing Committees Program Committee Member, I3E 2009, the 9th IFIP Conference on e-Business, e-Services, and e-Society September 23-25, 2009, Nancy, France

Member Scientific Committee and Reviewer for IADIS International Conference, e-Commerce 2004, 2005, 2006, 2007 Member, ICEG Program Committee, International Conference on E-governance (ICEG) 2004, 2005, 2006, 2007 Member, Conference Advisory Committee, the International Business Information Management Conference, 2004 Member, Pi Kappa Phi Member, Beta Gamma Sigma Member, Information Resources Management Association (IRMA) Member, Decision Sciences Institute (DSI)

University, College, Departmental Committees (2001 - 2008): University Level Member, Emerging Media Research Council

Member, Search Committee for Associate Provost Research and Dean Graduate School, 2007-2008

Member, Research Committee, 2008-2009 Member, Enhanced Provost Initiative (EPI) Grants, 2006 - 2008 Member, Provost’s Task Force for IP Policies & Producers, 2006 - 2008 Member, Research Committee, 2006 - 2008 Member, Graduate Education Committee, 2006 - 2008 Member, Environment Scanning Committee, 2004 - 2005 Member, Undergraduate Education Committee, 2001- 2002 Member, Academic Policies Council, 2001-2002

College Level Member, Department Salary Committee, 2003 - 2005 Member, Technology Integration Committee, 2002- Till present Member, Global Business Programs, 2002 – Till present

Department level Chair, Information Systems and Operations Management since July 2008 Chair, Department Salary Committee, 2003 - 2005 Advisor, Student advising IS major, 2002 – Till present Member, Technology Integration Committee, 2002 – Till present Member, SAP Core Committee, 2003 – Till present

Member, Information Systems and Operations Management Department curriculum Design Committee 2002 - 2007

Member, Strategic Plan Committee, 2005 - 2006 Member, IS Curriculum Assessment Strategic Plan Committee 2005 - 2006

Member, IS Advisory Board, 2003 – Till Present? Member, MIS redesigns Committee, 2001 – 2002


Led Study Abroad trips to India to establish faculty and student exchange programs with many institutes/universities, 2007, 2008


Conducted one half-day workshops on SAP for faculty members of Miller College of Business on SAP 2002, 2003


Attended SAP Training and Education 3 days program on SAP Cases in the Classroom – Quazi Computers and RF Clothing at Milwaukee, July 10-12, 2006 Attended SAP Training and Education 5 days program BC 400 on “ABAP Workbench: Foundation and Concepts” at San Francisco, December 16-20, 2002 Attended SAP Training and Education 3 days program SAPTEC on “mySAP Technology Solutions - Overview” at Philadelphia, December 11-13, 2002 Attended SAP Training and Education 3 days program SAP01 on “SAP Overview 4.6C” at Chicago, February, 20-22, 2002

Other (such as community-related activities, including consulting and advisory board activity if service-related) (2004 - 2008):

Member of Education and Training Committee of Vision 2006 Muncie, 2005 - present Organized a workshop on Developing an Information System for Small Business, using Microsoft Access and Excel for Vision 2006 Muncie, 2003

Honors, Awards, and Recognitions (2001 - 2008) Nominated for Outstanding Faculty Award 2007-08 at the University level and was among the finalists Received Outstanding Research Award at the College level Received Outstanding Research Award 2006-07 at the University Level Nominated for Outstanding Faculty Award 2006-07 at the University level and was among the finalists

Nominated for Outstanding Teaching Award 2006-07 at the College Level and was among the finalists Reviewer for the Year 2006 for BQuest Journal Included in Who's Who Among America's Teachers & Educators™ 2007 11th edition Nominated for Rawlings Outstanding Distance Education Teaching Award Nominated for Outstanding Research Award 2005 at the University Level Nominated for Outstanding Research Award 2005 at the College level and was among the finalists Received an Extraordinary Faculty Year Award 2005 Nominated for Outstanding Research Award 2005 at the University Level and was among the finalists Research work on “Identity Authentication Based on Keystroke Latencies” method has been filed for patent with the U.S. Patent and Trademark office. (Ref. no. 60/565202), 2004 Received an Extraordinary Faculty Year Award 2004 Received an Partner Faculty Award 2004 from Center for Communication and Information Sciences (CICS), Ball State University Who’s Who Among America’s Teachers, 2004 Received an Extraordinary Faculty Year Award 2003 Alpha Iota Delta Innovative education Award Presented by Southwest Decision Sciences Institute for the paper titled, “Cluster-Computing as a Multidisciplinary Classroom Tool, for the 34th Annual Meeting, March 2003, Houston Texas Nominated for Rawlings Outstanding Distance Education Teaching Award Citation of Excellence as the Author of one of the top fifty Management articles of 2002 for the paper: Securing Information Infrastructure from Information warfare, Logistics Information Management, Vol. 15, No. 5/6 2002.


Name: Nicole M. Smith Rank: Instructor Office Address: WB 222; Office Phone: 5-5247 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Name of Degree: Master of Business Administration (MBA)

Master’s Degree:

Year Conferred: 2009 Degree-Granting Institution: Ball State University, Muncie, Indiana Major Field Of Study: Business Administration Minor Field of Study:

Name of Degree: Bachelor of Science Bachelor’s Degree:

Year Conferred: 2008 Degree-Granting Institution: Ball State University, Muncie, Indiana Major Field Of Study: Information Systems (IS), Systems Analysis and Design Minor Field of Study:


2009 - Present Instructor of Information Systems and Operations Management, Ball State University, Muncie, Indiana

Non – Academic Experience:

2006 Honors Undergraduate Fellow, Ball State University, Muncie, Indiana 2006 - 2008 Student Assistant (ISOM), Ball State University, Muncie, Indiana 2006 - 2008 Student Assistant (Accounting), Ball State University, Muncie, Indiana


Courses Taught: ISOM 251 Introduction to Operations Management ISOM 124 Microcomputer Applications for Business ISOM 249 Business Communications

Other (such as educational innovation, curriculum development, instructional grants) Developed course materials for ISOM 135 Taught undergraduate course on Media Site

SCHOLARLY ACTIVITIES Other Publications: 2008:

Conference Proceedings (2008):

Smith, N. M. (2008) "Media Production and Editing: Capitalizing on the Foreseen Changes in the Market,” International Business Informatics Challenge and Conference 2008. September 25, 2008. To appear.

Presentations at Conferences (2008):

Smith, N.M., “Media Production and Editing: Capitalizing on the Foreseen Changes in the Market,” International Business Informatics Challenge and Conference, Dublin, Ireland, September, 2008

Professional Experience: Graduate Assistant Ball State University (2008 - 2009)

(Instructed 6 lab sections of the college core Information Systems course, taught students how to apply the Microsoft Office suite to solve business problems, communicated with students from diverse backgrounds, and coordinated instructional activities with course teaching team of 5)

Department Ball State University (2006 - 2008) Technology (Maintained 150 workstations in 4 computer labs to comply Specialist with professors’ needs, diagnosed classroom software and hardware issues, and collaborated with University Computing Services to repair hardware problems) IT Intern Ontario Systems (2001 - 2005)

(Responsible for repairing hardware and software issues for more than 500 computers, developed a uniform installation process for new computers, and planned computer configuration and installation of more than 100 computers for annual software conference)

SERVICE ACTIVITIES


Member, College Dean’s Search Committee (2008 - 2009) Member, College Ethics Committee (2008) Student Member, Information Systems Alumni Advisory Board (2007 - 2008) Member, College Dean’s Student Advisory Board (2006 - 2008)


Member, Beta Gamma Sigma (2007 – Present)

International Experience (2008)

Presented project and paper at Dublin City University in Dublin, Ireland in September 2008.

Professional Education Instruction (2009)

Conducted seminar on the business use of Microsoft Word and Excel for Student Affairs at Ball State University.

Professional Development and Participation (2007):

Attended the seminar on business continuity and disaster recovery by Framework IT, LLC in Indianapolis, Indiana on November 10, 2007.

VITA


Name: Sheila M. Smith Rank: Associate Professor Office Address: WB 233; Office Phone: 5-5232 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Doctoral Degree: Name of Degree: PhD Year Conferred: 1998 Degree-Granting Institution: University of Missouri Principal Academic Units: Education Major Fields of Study: Business Education Minor Field of Study: Management Dissertation Title: “The Influence of Social Cognitive Career Theory on African-American Female Adolescents’ Career Development”

Masters Degree:

Name of Degree: Master of Business Administration (MBA) Year Conferred: 1988 Degree-Granting Institution: Avila University, Kansas City, MO Major Field Of Study: Finance Minor Field of Study: Management

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1982 Degree-Granting Institution: Avila University, Kansas City, MO Major Field Of Study: Marketing Minor Field of Study: Management


Name of Degree: PMP Year Conferred: 2006 Profession of State Conferring Certificate: Indiana


2005 - Present Associate Professor of Information Systems, Ball State University, Muncie, Indiana

1998 - 2005 Assistant Professor of Information Systems, Ball State University,

Muncie, Indiana INSTRUCTIONAL EXPERIENCE FOR MOST RECENT CALENDAR YEAR

Courses Taught: ISOM 300 Project Management ISOM 135 Business Information Systems ISOM 135H Business Information Systems Honors

Other (such as educational innovation, curriculum development, instructional grants) Course Director for ISOM 135 Developed course materials for ISOM 135 Taught the first honors section of ISOM 135 Developed course materials for ISOM 300


Smith, S. M. (2008). The impact of structural empowerment on project manager’s organizational commitment. Journal of Academy of Business and Economics, 8(1), 171-177.

Smith, S. M. (2008). Project management effectiveness construct: Project success factors.

Review of Business Research, 8(3), 152-157.

Sharma, S. K., Smith, S. M., Ahmed, N., Sharma, S. C., Cata, T. (2008). Usability and accessibility study of Indian e-government websites. European Journal of Management, 8(3), 159-164.

2004 - 2007:

Smith, S. M. (2005). The digital divide: Gender and racial differences in information technology education. Information Technology, Learning, and Performance Journal, 23(1), 13-23.

Smith, S. M. (2004). Application software skill acquisition: Confidence vs. competence. Information Technology, Learning, and Performance Journal, 22(2), 33-40.

Smith, S. M. (2004). Career barriers among information technology undergraduate majors. Information Technology, Learning, and Performance Journal, 22(1), 49-56.

Smith, S. M., & Bethea, S. (2004). The emotionally intelligent educator. NABTE

Review, 31, 69-75.

1999 - 2003: Smith, S. M., & Robinson, C. (2003). Teachers’ technology self-efficacy: An examination of pre-service teachers. NABTE Review, 30, 36-41.

Smith, S. M. (2002). The role of social cognitive career theory in information technology based academic performance. Information Technology, Learning, and Performance Journal, 20(2), 1-10.

Smith, S. M. (2002). Assessment of six career development factors from a social cognitive theoretical perspective. NABTE Review, 29, 52-57.

Smith, S. M. (2002). Using the social cognitive model to explain vocational interest in information technology. Information Technology, Learning, and Performance Journal, 20(1), 1-9.

Smith, S. M. (2002). A social cognitive approach to the career development of undergraduate students. The Delta Pi Epsilon Journal, 43(4), 200-214.

Smith, S. M. (2001). The skill building challenge: Preparing a bridge for the workforce skills gap. The Delta Pi Epsilon Workforce Skills Monograph, 1-11.

Smith, S. M. (2001). The four sources of influence on computer self-efficacy. The Delta Pi Epsilon Journal, 43(1), 27-39.

Smith-Weber, S. M. (2000). Computer self-efficacy: An examination of the sources and the impact of computer technology education. NABTE Review, 27, 53-58.

Smith-Weber, S. M. (1999). Career self-efficacy among African-American female adolescents. The Delta Pi Epsilon Journal, 41(3), 141-157.

Conference Proceedings in Scholarly Meetings: 2004 - 2008:

Smith, S. M. (2008). The impact structural empowerment on project manager’s organizational commitment. Proceedings of the 2008 International Academy of Business and Economics Conference, 171-177.

Smith, S. M. (2008). Project management effectiveness construct: Project success factors.

Proceedings of The International Academy of Business and Economics Conference, 152-157.

Sharma, S. K., Smith, S. M., Ahmed, N., Sharma S. C., and Cata, T. (2008). Usability

and accessibility study of Indian e-government websites. Proceedings of the International Academy of Business and Economics Conference, 159-164.

Smith, S. M. (2008). Educational and workplace bias. Proceedings of the 2008 National Council for Black Studies, 114-117.

1999 - 2003: Smith, S. M. (2001). An examination of the computer self-efficacy and computer-related task performance relationship. Proceedings of the 2001 OSRA National Research Conference, [On-line]. Available: http://www.osra.org

Smith, S. M. (2000). Role model: Welcome opportunities and inevitable challenges. Proceedings of the 5th Annual National People of Color Conference, 43-46.

Smith-Weber, S. M. (2000). Digital divide: Does it exist between white and non-white undergraduates students? Proceedings of the 2000 OSRA National Research Conference, 139-146.

Smith-Weber, S. M. (1999). Latent sources of computer self-efficacy. Proceedings of the 1999 Delta Pi Epsilon National Conference, 87-89.


Presentations at Conferences (2004 - 2008): “The Impact Structural Empowerment on Project Manager’s Organizational Commitment,” presented at The International Academy of Business and Economics Conference, Las Vegas, NV, October 19-22, 2008.

“Project Management Effectiveness Construct: Project Success Factors,” presented at The International Academy of Business and Economics Conference, Las Vegas, NV, October 19-22, 2008.

“Usability and Accessibility Study of Indian E-government Websites,” presented at The International Academy of Business and Economics Conference, Las Vegas, NV, October 19- 22, 2008.

“Educational and Workplace Bias,” presented at The National Council for Black Studies Conference, Atlanta, GA, March 20-22, 2008.

Business and Other Professional Experience: Project Manager Ascend, Inc. (2003-Present)

(Manage a summer youth program entitled, “Digital Success” for a not-for-profit organizations that provides information technology enrichment experiences to underserved middle school students.)

SERVICE ACTIVITIES

Student Advising: Faculty Advisor for the IS Minor (2008 - present) University, College, Departmental Committees (2004 -present) Ball State University Summer Scholar’s Program (2000 – 2005)

Graduate Curriculum and Assessment Committee, 2007 - present) Miller College of Business Honor’s Committee (2007 - present) Miller College of Business Dean’s Search Committee (2007 - 2007) Undergraduate Curriculum Assessment Committee (2002 - 2006) Technology Integration Committee (2002 - 2005) Faculty Development Committee (2002 - 2005)

Excellence in Leadership Program (2002 - 2005) Professional Affairs Council (2001 - 2005)


Conducted a half day workshop on “External Customer Retention” to CareGivers, Inc., April 2008 Conducted one day workshop on topic “Project Management” to Sharp Minds, Inc., March 2007 Conducted a seminar on “The Age of Leadership” to Indianapolis principals, Ball State University, Indianapolis, January 2007


Earned distance education certification, Indiana University, 2004 Earned certified training consultant certification, Ball State University, 2004

VITA


Name: Bruce Sowers Rank: Contract Faculty Office Address: WB 222; Office Phone: 765-285-5247 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Masters Degree: Name of Degree: Master of Science Year Conferred: 2006 Degree-Granting Institution: Ball State University, Muncie, Indiana Major Field Of Study: Information Technology Minor Field of Study:

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1983 Degree-Granting Institution: Liberty University, Lynchburg, Virginia Major Field Of Study: Telecommunications Minor Field of Study: Speech


2008 - Present Contract Faculty, Department of Information Systems, Ball State University, Muncie, Indiana


Courses Taught: ISOM 135 Business Information Systems

BUSINESS AND OTHER PROFESSIONAL EXPERIENCE

Technology Director C. A. Beard Memorial School Corporation (1999-present) (Administrator of over all information technology and information services)

Systems Specialist Triad Systems (1996-1998) (Account manager for retail systems for the hardlines and Lumber industry for seven states)

Account Manager Xerox (1991 – 1996) (Sales of equipment and service in the Indiana area)

SERVICE ACTIVITIES


Chair, C. A. Beard Memorial Schools Technology Committee Member, Hoosier Educational Coordinators, (2000 - Present) Member, Indiana Computers Educators (2000 - Present) Member, International Engineering Consortium, (2004 – 2008) Member, Institute of Electrical and Electronics Engineers, (2005 – 2007)


Conducted bi-annual training faculty/staff MSOffice workshops Conducted training in web development in regional service centers Conducted training in web-based survey techniques Conducted conference seminars on fixed-asset inventory methods


Attended workshops conducted by Ball State University Technology Training Services on Microsoft Office 2007 products Attended workshops on grant writing at Ball State University

Allen D. Truell, Ph.D. Updated 6/10/09

Page 1 of 15

VITA PROFESSIONAL BACKGROUND Name: Allen D. Truell Rank: Professor Office Address: WB 247; Office Phone: 285-5235 Area of Academic Discipline Specialization: Business and Marketing Teacher Education Degrees: Doctoral Degree: Name of Degree: Ph.D. Year Conferred: 1994 Degree-Granting Institution: Virginia Polytechnic Institute and State University Principal Academic Units: College of Education Major Fields of Study: Vocational and Technical Education Minor Field of Study: Dissertation Title: Job Satisfaction of Occupational Technical Faculty: An Analysis Based on Herzberg’s Motivation-Hygiene Theory Master’s Degree: Name of Degree: M.Ed. Year Conferred: 1991 Degree-Granting Institution: Bowling Green State University Principal Academic Units: College of Business Major Fields of Study: Business Education Minor Field of Study: Marketing Bachelor’s Degree: Name of Degree: B.S. Year Conferred: 1990 Degree-Granting Institution: New Hampshire College Principal Academic Units: Major Fields of Study: Marketing Education Minor Field of Study: Associate’s Degree: Name of Degree: A.S. Year Conferred: 1988 Degree-Granting Institution: Hawthorn College Principal Academic Units: Major Fields of Study: Business Administration Minor Field of Study: Academic Experience:


Page 2 of 15

2007 - present Professor of Business and Marketing Teacher Education, Ball State University, Muncie, Indiana

2002 - 2007 Associate Professor of Business and Marketing Teacher Education, Ball State

University, Muncie, Indiana 2000 - 2002 Assistant Professor of Business and Marketing Teacher Education, Ball State

University, Muncie, Indiana 1997 - 2000 Assistant Professor of Business and Marketing Teacher Education, University

of Missouri, Columbia INSTRUCTIONAL EXPERIENCE FOR MOST RECENT CALENDAR YEAR Courses Taught: ISOM 125 Microcomputer Applications for Business ISOM 249 Foundations of Business Communication BED 582 Improvement of Instruction in Marketing Subjects BED 592 Managing In-School Laboratory and Cooperative Business/Marketing Programs BED 593 Philosophy, Organization, and Administration of CTE BED 594 Survey of Career/Technical Service Areas BED 625 Problems and Issues in Business Education BED 650 Coop/Lab Other (such as educational innovation, curriculum development, instructional grants) ILP ISOM 112 Document Processing ILP ISOM 135 Business Information Systems ILP ISOM 226 Business Systems Applications Development ILP ISOM 228 Advanced Microcomputer Applications for Business PUBLICATIONS Refereed Journal Publications: 2009: Truell, A. D., Alexander, M. W., & Zhao, J. J. (in press). The Impact of computer screen

resolution setting on student computer-based hands-on task performance in an introductory information systems course. Issues in Information Systems.

Alexander, M. W., Truell, A. D., & Zhao, J. J. (in press). Appropriate penalties for academic

dishonesty as perceived by students in an information systems class: An analysis by class level. Issues in Information Systems.

Truell, A. D., Zhao, J. J., & Alexander, M. W. (in press). The Impact of Screen Resolution

Setting on Business Student Computer-Based Test Performance. NABTE Review.


Page 3 of 15

Zhao, J. J., Alexander, M., W., Perreault, H., Waldman, L., & Truell, A. D. (in press). Faculty and student use of technologies, user productivity, and user preference in distance education. Journal of Education for Business.

2004 - 2008 Truell, A. D., Cassady, J. C., & Jameson, M. (2008). The impact of practice computer-based

assessments on business student test performance. Journal of Business and Training Education, 17, 1 - 7.

Alexander, M. W., Zhao, J. J., Perreault, H., Waldman, L., & Truell, A. D. (2008). AACSB

student experiences in graduate distance education courses: A comparison between 2000 and 2006. NABTE Review, 35, 47 - 55.

Zhao, J. J., Truell, A. D., & Alexander, M. W. (2008). Characteristics and effectiveness of the

U.S. state e-government-to-business services. The Delta Pi Epsilon Journal, L(2), 100 - 125.

Alexander, M. W., Zhao, J. J., Truell, A. D., & Wiggins, J. Y. (2008). Changes in

administrative professionals’ communication and management tasks and interests in training. Wisconsin Business Education Journal, 56(1), 6 - 13.

Zhao, J. J., Alexander, M. W., Perreault, H., Waldman, L., & Truell, A. D. (2008). Impact of

information technologies on students in distance education: A five-year comparison. The Ohio Business Technology Educator, LXVII, 1 - 14.

Truell, A. D., Alexander, M. W., & Zhao, J. J. (2008). Do selected variables significantly

predict and explain student hands-on performance and theory exam scores in an introductory information systems course? Issues in Information Systems, 9(1), 16 - 20.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. E. (2008). A vulnerability audit of the

U.S. state e-government network systems. Issues in Information Systems, 9(2), 8 - 13. Truell, A. D., & Woosley, S. (2008). Admission criteria and other variables as predictors of

business student graduation. College Student Journal, 42(2), 348 - 356. Truell, A. D. (2008). Cooperative education and work experience programs. In M. H. Rader,

G. A. Bailey, & L. A. Kurth (Eds.), NBEA Yearbook: Effective methods of teaching business education (pp. 249 - 262). Reston, VA: National Business Education Association.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. E. (2007). E-government-to-business

service quality and user satisfaction: An assessment of the U.S. state G2B web portals. Issues in Information Systems, 8(2), 140 - 145.

Zhao, J. J., Whitesel, J. A., Truell, A. D., & Alexander, M. W. (2007). Corporate cyberspace

communication vs. paper-based communication: The impact of media choice on cost and benefit. Issues in Information Systems, 8(2), 83 - 88.


Page 4 of 15

Alexander, M. W., Truell, A. D., Zhao, J. J., & Wiggins, J. Y. (2007). Software use and training interests of administrative professionals: A five year comparison. The Ohio Business Technology Educator, LXVI, 1 - 12.

Zhao, J. J., Truell, A. D., Zhao, J. J., & Alexander, M. W. (2007). E-government service

capacity and effectiveness of 50 U.S. states and Washington, DC. The Ohio Business Technology Educator, LXVI, 25 - 32.

Truell, A. D., Alexander, M. W., Zhao, J. J., & Davis, R. E. (2007). College of business faculty

computer technology fluency: A follow up study. The Ohio Business Technology Educator, LXVI, 51 - 63.

Truell, A. D., Alexander, M. W., Zhao, J. J., & Hill, I. B. (2006). Predicting student

performance in a graduate business program: The MBA. The Delta Pi Epsilon Journal, XLVIII(3), 144 - 152.

Alexander, M. W., Zhao, J. J., Truell, A. D., Underwood, R. A., & Wiggins, J. Y. (2006).

Participation in lifelong learning: A comparison between administrative professionals in 2000 and 2005. Journal of Business and Training Education, 15, 1 - 8.

Truell, A. D. (2006). Using formative computer-based assessment as a strategy to enhance

business student learning/summative test performance. NABTE Review, 33, 49 - 54. Zhao, J. J., Truell, A. D., Alexander, M. W., & Hill, I. B. (2006). Does MBA education mean

less success that meets the eye? The impact of master of business administration education on graduates’ careers. Journal of Education for Business, 81(5), 261 - 268.

Alexander, M. W., Truell, A. D., Zhao, J. J., & Wiggins, J. Y. (2006). The effect of

organizational downsizing on the role of administrative professionals: A comparison between 2000 and 2005. The Ohio Business Technology Educator, LXV, 1 - 12.

Truell, A. D., Alexander, M. W., & Zhao, J. J. (2006). Predicting and explaining student

introductory computer applications final course performance. The Ohio Business Technology Educator, LXV, 39 - 49.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. E. (2006). State e-government service

and economic competitiveness: A relational analysis. Issues in Information Systems, 7(2), 171 - 176.

Zhao, J. J., Truell, A. D., & Alexander, M. W. (2006). User-interface design characteristics of

Fortune 500 B2C e-commerce sites and industry differences. The Delta Pi Epsilon Journal, XLVIII(1), 43 - 55.

Truell, A. D., Zhao, J. J., & Alexander, M. W. (2005). The impact of settable test item exposure

control interface format on postsecondary business student test performance. Journal of Career and Technical Education, 22(1), 31 - 41.

Alexander, M. W., Underwood, R. A., & Truell, A. D. (2005). Advantages and disadvantages

of online testing: The effect of experience on students’ perceptions. Journal of Business and Training Education, 14, 1 - 8.


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Truell, A. D., Alexander, M. W., Zhao, J. J., & Davis, R. E. (2005). College of business faculty computer technology fluency: Implications for professional development. The Ohio Business Technology Educator, LXIV, 29 - 42.

Alexander, M. W., Zhao, J. J., & Truell, A. D. (2005). A content analysis of Fortune 500

company investor relations websites. The Ohio Business Technology Educator, LXIV, 1 - 10.

Truell, A. D. (2005). Comparing student performance on two computer-based user interfaces

and paper-and-pencil-test formats. NABTE Review, 32, 29 - 35. Alexander, M. W., Zhao, J. J., Truell, A. D., & Whitesel, J. A. (2005, Spring). Job hunting in

cyberspace: A content analysis for Fortune 500 employment web sites. NABTE Review, 23 - 27.

Truell, A. D., Zhao, J. J., Alexander, M. W., & Whitesel, J. A. (2005). Characteristics and

communication effectiveness of Fortune 500 company corporate homepages. The Delta Pi Epsilon Journal, XLVII(2), 83 - 90.

Truell, A. D., Alexander, M. W., & Davis, R. E. (2004). Comparing postsecondary marketing

student performance on computer-based and handwritten essay tests. Journal of Career and Technical Education, 2(20), 69 - 78.

Alexander, M. W., & Truell, A. D. (2004). Testing preferences: Online versus traditional

formats. The Ohio Business Technology Educator, LXIII, 1 - 12. Truell, A. D., & Whitesel, J. A. (2004). Final student performance in an advanced university

computer applications course: Implications for curriculum planning. Journal of Business and Training Education, 13, 103 - 115.

Zhao, J. J., Whitesel, J. A., Alexander, M. W., & Truell, A. D. (2004). The quality of Fortune

500 B2C e-commerce web sites: An experiential assessment by online shoppers. Issues in Information Systems, 5(1), 359 - 365.

Truell, A. D. (2004). Factors that influence foundations of business communication students’

performance on computer-based tests. NABTE Review, 31, 10 - 15. 1999 - 2003: Truell, A. D., & Meggison, P. F. (2003). Computer anxiety of community college students:

Implications for business educators. The Delta Pi Epsilon Journal, XLV(2), 87 - 97. Truell, A. D. (2003). Use of Internet tools for survey research. Information Technology,

Learning, and Performance Journal, 21(1), 31 - 37. Truell, A. D., & Davis, R. E. (2003). Computer based testing: Adding value in the principles of

marketing classroom. The Ohio Business Technology Educator, LXII, 21 - 32. Whitesel, J. A., & Truell, A. D. (2003). Use of online help in computer application classes:

Does it make a difference? The Ohio Business Technology Educator, LXII, 1 - 11.


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Truell, A. D., & Joyner, R. L. (2003). Foundations of business communication students’ performance on online computer based and paper and pencil test formats at a NABTE institution. NABTE Review, 30, 42 - 47.

Beltram, P. K., & Truell, A. D. (2003). Cooperative education and work experience programs.

In M. H. Rader & L. A. Kurth (Eds.), NBEA Yearbook: Effective methods of teaching business education in the 21st century (pp. 283 - 297). Reston, VA: National Business Education Association.

Truell, A. D., Scribner, J. P., & Hager, D. R. (2002). Business educator job satisfaction:

Implications for practice. The Ohio Business Technology Educator, LXI, 39 - 53. Truell, A. D., Srichai, S., & Liang, T. (2002). Program area standard items of concern to

business teachers: Implications for preservice and inservice education. Arizona Business Education Association Journal 21(1). Available online at www.azbea.org.

Alexander, M. W., Truell, A. D., & Bartlett, J. E., II. (2002). Students’ perceptions of online

testing. The Delta Pi Epsilon Journal, XLIV(1), 59 - 68. Truell, A. D., Barlett, J. E., II., & Alexander, M. W. (2002). Response rate, speed, and

completeness: A comparison of Internet-based and postal mail surveys. Behavior Research Methods, Instruments, & Computers, 34(1), 46 - 49.

Truell, A. D., & Goss, P. (2002). Business education leaders compare email and regular mail

survey research. Journal of Technology Studies 48(1), 81 - 83. Scribner, J. P., Truell, A. D., Hager, D. R., & Srichai, S. (2001). An exploratory study of career

and technical education teacher empowerment: Implications for school leaders. Journal of Career and Technical Education, 18(1), 46 - 57.

Alexander, M. W., Bartlett, J. E., II., & Truell, A. D. (2001). Testing in a computer technology

course: An investigation of equivalency in performance between online and paper and pencil methods. Journal of Career and Technical Education, 18(1), 69 - 80.

Truell, A. D., Alexander, M. W., & Underwood, R. A. (2001). Concerns of marketing teachers:

Implications for practice. The Ohio Business Technology Educator, LX, 1 - 15. Truell, A. D. (2001). Student attitudes toward and evaluation of Internet-assisted instruction.

The Delta Pi Epsilon Journal, XXXXIII(1), 40 - 49. Wen, Y., & Truell, A. D. (2001). Student achievement and evaluation of fully Internet

dependent learning. Journal of Online Learning. Available online at www.iste.org/publishing/jol/12/1/wen.html.

Truell, A. D., & Bartlett, J. E., II. (2001). Integrating the Internet into entrepreneurship

education. Business Education Forum, 55(3), 40 - 43. Davidson, C., & Truell, A. D. (2001). Student performance in a high school computer

spreadsheet unit: The impact of teaching methods and learning styles. Arizona Business Education Association Journal. Available online at www.azbea.org.


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Alexander, M. W., Ober, S., Truell, A. D., & Bartlett, J. E., II. (2001). Assessing computer keyboarding techniques: Observation versus self-evaluation. Kentucky Business Education Journal, 10 - 16.

Truell, A. D. (2000). Opportunities and challenges associated with Internet instruction in

business education classrooms. Wisconsin Business Education Journal, 48(2), 47 - 50. Truell, A. D. (1999). Concerns of traditionally and alternatively certified marketing education

teachers. The Delta Pi Epsilon Journal, XXXXI(2), 89 - 104. Truell, A. D. (1999). Teaching higher-order thinking skills in marketing classes. Business

Education Forum, 54(1), 39 - 41. Other Publications 2009: Wilhelm, W. J., & Truell, A. D. (Eds.) (in press). Economics and personal finance: National

Business Education Association Yearbook. Reston, VA: National Business Education Association.

2004 - 2008: Truell, A. D., & Milbier, M. J. (2006). Advertising. In Encyclopedia of Business and Finance

(2nd ed., Vol. 1), pp. 15 - 20. New York: Macmillan Reference. Truell, A. D., Pelton, L. E., & Strutton, D. (2006). Channels of distribution. In Encyclopedia of

Business and Finance (2nd ed., Vol. 1), pp. 108 - 112. New York: Macmillan Reference.

Truell, A. D., & Milbier, M. J. (2006). Crime and fraud. In Encyclopedia of Business and

Finance (2nd ed., Vol. 1), pp. 178 - 182. New York: Macmillan Reference. Truell, A. D., & Milbier, M. J. (2006). Government role in business. In Encyclopedia of

Business and Finance (2nd ed., Vol. 1), pp. 351 - 355. New York: Macmillan Reference.

Truell, A. D. (2006). Green marketing. In Encyclopedia of Business and Finance (2nd ed., Vol.

1), pp. 357 - 358. New York: Macmillan Reference. Truell, A. D., & Milbier, M. J. (2006). International trade. In Encyclopedia of Business and

Finance (2nd ed., Vol. 1), pp. 422 - 426. New York: Macmillan Reference. Truell, A. D. (2006). Marketing. In Encyclopedia of Business and Finance (2nd ed., Vol. 2),

pp. 489 - 493. New York: Macmillan Reference. Truell, A. D. (2006). Marketing mix. In Encyclopedia of Business and Finance (2nd ed., Vol.

2), pp. 498 - 502. New York: Macmillan Reference. Truell, A. D., & Milbier, M. J. (2006). Pricing. In Encyclopedia of Business and Finance (2nd

ed., Vol. 2), pp. 598 - 602. New York: Macmillan Reference.


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Truell, A. D., & Milbier, M. J. (2006). Promotion. In Encyclopedia of Business and Finance (2nd ed., Vol. 2), pp. 618 - 622. New York: Macmillan Reference.

Truell, A. D. (2006). Social marketing. In Encyclopedia of Business and Finance (2nd ed., Vol.

2), pp. 672 - 673. New York: Macmillan Reference. Encyclopedia 2004 - 2008: Kaliski, B. S., Maxwell, D., Maxwell, J., Oliverio, M. E., & Truell, A. D. (Eds.), (2006).

Encyclopedia of Business and Finance (2nd ed., Vols. 1 - 2.). New York: Macmillan Reference.

Encyclopedia 1999 - 2003: Kaliski, B. S., Luft, R., Maxwell, D., Maxwell, J., Oliverio, M. E., & Truell, A. D. (Eds.),

(2000). Encyclopedia of Business and Finance (Vols. 1 - 2.). New York: Macmillan Reference.

Work Presented 2009: Truell, A. D., Alexander, M. W., & Zhao, J. J. (2009, October). The Impact of computer screen

resolution setting on student computer-based hands-on task performance in an introductory information systems course. International Association for Computer Information Systems Annual Conference, Pittsburg, PA.

Alexander, M. W., Truell, A. D., & Zhao, J. J. (2009, October). Appropriate penalties for

academic dishonesty as perceived by students in an information systems class: An analysis by class level. International Association for Computer Information Systems Annual Conference, Pittsburg, PA.

2004 - 2008: Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. E. (2008, October). A vulnerability

audit of the U.S. state e-government network systems. International Association for Computer Information Systems Annual Conference, Savannah, GA.

Truell, A. D., Alexander, M. W., & Zhao, J. J. (2008, October). Do selected variables

significantly predict and explain student hands-on performance and theory exam scores in an introductory information systems course? International Association for Computer Information Systems Annual Conference, Savannah, GA.

Truell, A. D., Zhao, J. J., Alexander, M. W., & Whitesel, J. A. (2008, April). Computer

interface configurations: Do they make a difference. American Educational Research Association Annual Conference, New York, NY.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. E. (2007, October). E-government-to-

business service quality and user satisfaction: An assessment of the U.S. state G2B web portals. International Association for Computer Information Systems Annual Conference, Vancouver, British Columbia, Canada.


Page 9 of 15

Zhao, J. J., Whitesel, J. A., Truell, A. D., & Alexander, M. W. (2007, October). Corporate

cyberspace communication vs. paper-based communication: The impact of media choice on cost and benefit. International Association for Computer Information Systems Annual Conference, Vancouver, British Columbia, Canada.

Truell, A. D., & Woosley, S. A. (April, 2007). Predicting college of business student

graduation: An analysis of admission criteria. American Educational Research Association Annual Conference, Chicago, IL.

Whitesel, J. A., Truell, A. D., Zhao, J. J., & Alexander, M. W. (April, 2007). The impact of an

EPSS (Online Help) on students’ assignment completion times, assignment scores, and frustration levels. American Educational Research Association Annual Conference, Chicago, IL.

Zhao, J. J., Truell, A. D., & Alexander, M. W. (2006, November). The U.S. state e-government

service capacity and effectiveness. Delta Pi Epsilon National Conference, Minneapolis, MN.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. E. (2006, October). State e-

government service and economic competitiveness: A relational analysis. International Association for Computer Information Systems Annual Conference, Reno, NV.

Whitesel, J. A., Zhao, J. J., Truell, A. D., & Alexander, M. W. (2006, April). The financial

impact of communication channel choices for Fortune 500 companies. American Educational Research Association Annual Conference, San Francisco, CA.

Cassady, J., Truell, A. D., & Jameson, M. (2006, April). The effects of online practice quizzes

on undergraduate students’ test perception and performance. American Educational Research Association Annual Conference, San Francisco, CA.

Truell, A. D. (2006, April). Formative computer-based assessment: A tool for enhancing

business student performance. American Educational Research Association Annual Conference, San Francisco, CA.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Hill, I. B. (2005, November). Does MBA

education mean less success than meets the eye? Delta Pi Epsilon National Conference, Cincinnati, OH.

Truell, A. D. (2005, April). Computer-based testing and business student performance: An

assessment of the user interface. American Educational Research Association Annual Conference, Montreal, Quebec, Canada.

Alexander, M. W., Zhao, J. J., Truell, A. D., & Whitesel, J. A. (2005, April). Features of

Fortune 500 employment websites. American Educational Research Association Annual Conference, Montreal, Quebec, Canada.

Truell, A. D., Zhao, J. J., Alexander, M. W., & Whitesel, J. A. (2004, November). A content

analysis of the characteristics and communication effectiveness of Fortune 500 company corporate homepages. Delta Pi Epsilon National Conference, Washington, DC.


Page 10 of 15

Zhao, J. J., Whitesel, J. A., Alexander, M. W., & Truell, A. D. (2004, October). The quality of Fortune 500 B2C e-commerce web sites: An experiential assessment by online shoppers. International Association of Computer Information Systems Annual Conference, Cancun, Mexico.

Truell, A. D. (2004, April). Computer-based testing: The impact of computer and other

variables on student performance. American Educational Research Association Annual Conference, San Diego, CA.

1999 - 2003: Truell, A. D., & Joyner, R. L. (2003, April). Business communication students: Does their

performance differ on testing format? American Educational Research Association Annual Conference, Chicago, IL.

Truell, A. D., & Meggison, P. F. (2003, February). Computer anxiety and the community

college student: Implications for practice. Organizational Systems Research Association Annual Conference, Las Vegas, NV.

Bartlett, J. E., II., & Truell, A. D. (2002, December). Data collection via Internet: A practical

approach. Association for Career and Technical Education Annual Conference, Las Vegas, NV.

Truell, A. D., Srichai, S., & Liang, T. (2002, April). Business teachers and their program area

standard concerns. American Educational Research Association Annual Conference, New Orleans, LA.

Bartlett, J. E., II., & Truell, A. D. (2001, December). Survey research via web-based

technologies: Benefits and challenges. Association for Career and Technical Education Annual Conference, New Orleans, LA.

Bartlett, J. E., II., & Truell, A. D. (2001, December). Online assessment: Uses, concerns, &

benefits. Association for Career and Technical Education Annual Conference, New Orleans, LA.

Truell, A. D., Underwood, R. A., & Alexander, M. W. (2001, November). Using a course

management program to foster the teaching/learning process in business communication courses. Delta Pi Epsilon National Conference, Nashville, TN.

Davis, R. E., Truell, A. D., & Bartlett, J. E., II. (2001, June). Teaching marketing at the

university level. Marketing Educational Conclave, Cleveland, OH. Davis, R. E., Truell, A. D., & Bartlett, J. E., II. (2001, June). Perceptions of issues within the

profession. Marketing Educational Conclave, Cleveland, OH. Scribner, J. P., Truell, A. D., & Hager, D. (2001, April). Vocational/technical teachers’ sense of

empowerment: Implications for practice. American Educational Research Association Annual Conference, Seattle, WA.


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Truell, A. D. (2001, April). Internet-based surveys in a business education setting: Assessing the feasibility of a new and evolving research tool. American Educational Research Association Annual Conference, Seattle, WA.

Alexander, M. W., Bartlett, J. E., II., & Truell, A. D. (2001, February). Use of e-mail

communication technologies by administrative professionals. Organizational Systems Research Association Conference, Cleveland, OH.

Bartlett, J. E., II., & Truell, A. D. (2001, February). Computer usage, learning interest, and

comfort level of business students. Organizational Systems Research Association Conference, Cleveland, OH.

Truell, A. D. (2000, December). Integrating Internet resources into marketing education

classrooms. Association for Career and Technical Education Annual Conference, San Diego, CA.

Truell, A. D. (2000, November). Integrating technology into teacher education: Project

PRISM. Delta Pi Epsilon National Conference, Columbus, OH. Wen, Y., & Truell, A. D. (2000, November). Student achievement and evaluation of fully

Internet dependent learning: An assessment based on learning style. Delta Pi Epsilon National Conference, Columbus, OH.

Davidson, C., & Truell, A. D. (2000, November). The impact of teaching method and learning

styles on student performance in a high school computer spreadsheet unit. Delta Pi Epsilon National Conference, Columbus, OH.

Scribner, J. P., Truell, A. D., Hager, D., & Srichai, S. (2000, November). Teacher

empowerment: An exploratory study of vocational and technical teachers. University Council for Educational Administration Convention, Albuquerque, NM.

Truell, A. D. (2000, April). Program area concerns of beginning and experienced marketing

education teachers. American Educational Research Association Annual Conference, New Orleans, LA.

Truell, A. D. (1999, December). Internet-based instruction: An evolving process. Association

for Career and Technical Education Annual Conference, Orlando, FL. Truell, A. D. (1999, December). Distance delivery of professional business education courses.

Association for Career and technical Education Annual Conference, Orlando, FL. Truell, A. D. (1999, November). Challenges and opportunities associated with Internet-based

instruction in business education classrooms. Delta Pi Epsilon National Conference, St. Louis, MO.

Wen, Y., & Truell, A. D. (1999, November). Effect of human resource training and

development programs on restaurant turnover. Delta Pi Epsilon National Conference, St. Louis, MO.

Truell, A. D. (1999, November). Teaching concerns of traditionally and alternatively certified

marketing educators. Delta Pi Epsilon National Conference, St. Louis, MO.


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Truell, A. D., & Goss, P. (1999, November). Comparing the return rate, speed, and quality of

e-mail and postal mail survey delivery methods in a business education setting. Delta Pi Epsilon National Conference, St. Louis, MO.

Truell, A. D. (1999, November). Student attitudes toward and evaluation of Internet

instruction. Delta Pi Epsilon National Conference, St. Louis, MO. Truell, A. D. (1999, November). Status of ethics instruction in marketing education. Delta Pi

Epsilon National Conference, St. Louis, MO. Davidson, C., Webster, L., & Truell, A. D. (1999, April). Problem based versus objective

exams: Final performance of vocational career center students in accounting 1. American Educational Research Association Annual Conference, Montreal, Quebec, Canada.

Grants Funded 2004 - 2008: George A. Ball and Wally T. Miller Distinguished Research Fellowship in Business

Administration, 2005 (~$1,288.00). George A. Ball and Wally T. Miller Distinguished Research Fellowship in Business

Administration, 2004 (~$4,700). 1999 - 2003: George A. Ball Distinguished Research Fellowship in Business Administration, 2003

(~$7,500.00). Service Activities: University/College/Department/Community Service 2009: College, Faculty Development Committee (2007 - 2009) College, Library Committee (2003 - 2010) Department, Salary Committee (2009 - 2011) Department, Scholarship and Awards/Undergraduate Fellow (2008 - 2010) University, Academic Ethics Committee (2008 - 2009) University, Faculty Marshall or Banner Carrier, University Ceremony (2001 - 2009) University, Grade Appeal Committee (2006 - 2009) University, Professional Education Committee (2001 - present; secretary 2003 - 2004, 2008 -

2010) University, Writing Competency Exam Reader (2006 - present) 2004 - 2008: College, Faculty Development Committee (2007 - 2009) College, Graduate Curriculum and Assessment Committee (2003 - 2007; chair 2004 - 2005)


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College, Library Committee (2003 - 2010) College, Phi Gamma Nu, Faculty Sponsor (2003 - 2007) College, Treasurer, Ball State University Chapter, Beta Gamma Sigma, (2004 - 2008) University, Academic Ethics Committee (2008 - 2009) University, Academic Honors in Writing Committee (2005 - present) University, Different Dawn Revisited (2006) University, Faculty Marshall or Banner Carrier, University Ceremony (2001 - 2009) University, Grade Appeal Committee (2006 - 2009) University, Professional Education Committee (2001 - present; secretary 2003 - 2004, 2008 -

2010) University, Writing Competency Exam Reader (2006 - present) University, Doctoral Committees, 2 Students Completed 1999 - 2003: College, Graduate Curriculum and Assessment Committee (2003 - 2007; chair 2004 - 2005) College, Phi Gamma Nu, Faculty Sponsor (2003 - 2007) Community, Delaware Country Marketing and Cooperative Education Advisory Committee

(2001 - 2003) Community, Selection Committee, Nevin Frantz, Outstanding Graduate Student Award (2002) Department, Communication Course Group (2000 - 2002) Department, Conference Chair, 81st Business and Marketing Education Conference Department, Conference Co-chair, 80th Business and Marketing Education Conference Department, Mentor for Junior Faculty (2002 - 2003) Department, Salary Committee (2001 - 2003) Department, Search and Screen Committee (2001 - 2002) Department, Teacher Education Course Group (2000 - 2002) National, Associate Conference Chair, Delta Pi Epsilon National Conference (2002) National, Conference Chair, Delta Pi Epsilon National Conference (2003) University, Faculty Marshall or Banner Carrier, University Ceremony (2001 - 2009) University, Professional Education Committee (2001 - present; secretary 2003 - 2004, 2008 -

2010) University, Doctoral Committees, 11 Students Completed Professional Service 2004 - 2008: Ad Hoc Proposal Reviewer, American Educational Research Association Annual Conference,

Business Education & Computer Information Systems Research SIG Ad Hoc Proposal Reviewer, American Educational Research Association Annual Conference,

Career and technical Education SIG Ad Hoc Proposal Reviewer, American Educational Research Association Annual Conference,

Computer and Internet Applications in Education SIG Ad Hoc Proposal Reviewer, American Educational Research Association Annual Conference,

Education and the World Wide Web SIG Ad Hoc Proposal Reviewer, American Educational Research Association Annual Conference,

Workplace Learning SIG


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Ad Hoc Proposal Reviewer, Career and Technical Education Research Association Ad Hoc Proposal Reviewer, Delta Pi Epsilon National Conference Ad Hoc Proposal Reviewer, International Association for Computer Information Systems

Conference Ad Hoc Reviewer, Behavior, Research Methods, Instruments, & Computers Ad Hoc Reviewer, Career and Technical Education Research Ad Hoc Reviewer, Information Technology, Learning, and Performance Journal Ad Hoc Reviewer, Issues in Information Systems Ad Hoc Reviewer, Journal of Career and Technical Education Ad Hoc Reviewer, Marketing Educator’s Journal Ad Hoc Reviewer, National Business Education Association Yearbook Ad Hoc Reviewer, Organizational Research Methods Ad Hoc Reviewer, The Teacher Educator Associate Editor, 2009 National Business Education Association Yearbook, Economics and

Personal Finance Associate Editor, Encyclopedia of Business and Finance (2nd ed., 2006) Editorial Board, Journal of Vocational Education Research (2002 - 2004) Editorial Review Board, The Delta Pi Epsilon Journal (2002 - 2009) National, Past President, Business Education & Computer Information Systems Research SIG of

the American Educational Research Association (2006 - 2008) National, President and Program Chair, Business Education & Computer Information Systems

Research SIG of the American Educational Research Association (2004 - 2006) National, Publications Committee, Delta Pi Epsilon (1998 - 2007) National, Research Projects Committee, Delta Pi Epsilon (2008 - 2009) National, Secretary/Treasurer, Business Education & Information Systems Research SIG of the

American Educational Research Association (2002 - 2004) Proceedings Editor, American Educational Research Association, Business Education and

Information Systems Research SIG (2005 & 2006) Selection Committee, Best Paper Awards, Delta Pi Epsilon National Conference (2008) Selection Committee, Journal of Vocational Education Research, Author of the Year (2005) Selection Committee, Omicron Tau Theta Outstanding Research Awards, doctoral dissertations

and/or master’s theses, (2000, 2002, 2003, 2006, & 2007) State, Cooperative Education Guidelines and Procedures Manual (2nd ed.), Review Team,

Indiana Department of Education (2005) Textbook Reviewer, MIS Cases: Decision Making With Application Software (2005) 1999 - 2003: Ad Hoc Proposal Reviewer, American Educational Research Association Annual Conference,

Business Education & Computer Information Systems Research SIG. Ad Hoc Proposal Reviewer, American Educational Research Association Annual Conference,

Career and technical Education SIG. Ad Hoc Proposal Reviewer, Organizational Systems Research Association Conference Ad Hoc Reviewer, Career and Technical Education Research Ad Hoc Reviewer, Journal of Career and Technical Education Ad Hoc Reviewer, Journal of Online Learning Ad Hoc Reviewer, National Business Education Association Yearbook


Page 15 of 15

Associate Editor, Encyclopedia of Business and Finance (2000) Associate Editor, The Delta Pi Epsilon Journal (2000 & 2001) Editorial Board, Journal of Career and Technical Education (1995 - 2000) Editorial Board, Journal of Vocational Education Research (2002 - 2004) Editorial Review Board, The Delta Pi Epsilon Journal (2002 - 2009) National, Program Chair, Vocational Education SIG, American Educational Research

Association (1998 - 2000) National, Publications Committee, Delta Pi Epsilon (1998 - 2007) National, Secretary, Omicron Tau Theta (1998 & 1999) National, Secretary/Treasurer, Business Education & Information Systems Research SIG, the

American Educational Research Association (2002 - 2004) Proceedings Editor, American Educational Research Association, Vocational Education SIG

(1999 & 2000) Selection Committee, Best Paper Awards, Delta Pi Epsilon National Conference (2002 & 2003) Selection Committee, Journal of Vocational Education Research, Author of the Year (2002) Selection Committee, Omicron Tau Theta Outstanding Research Awards, doctoral dissertations

and/or master’s theses, (2000, 2002, 2003, 2006, & 2007) State, Chair, “Teacher of the Year” and “New Professional” Awards Program, Missouri

Marketing and Cooperative Education Association (1997 - 2000) State, Consultant, Missouri Vocational Resource Center (1997 - 2000) State, Cooperative Education Guidelines and Procedures Manual, Writing Team, Indiana

Department of Education (2002) Awards and Recognitions 2004 - 2008: Independent Research Award, Delta Pi Epsilon (2005) Indiana Friend of FBLA (2007) Outstanding Article, NABTE Review (2004) 1999 - 2003: Best Paper Award, Organizational Systems Research Association Annual Conference (2003) Dean’s Teaching Award (COB), Ball State University (2000) High Flyer, Quality Teaching (COE), University of Missouri, Columbia (1999 - 2000)

VITA


Name: Yasemin Tunc Rank: Instructor Office Address: BL 313, Phone: 285 5902 Area of Academic Discipline Specialization: Information Systems (IS) Degrees:

Masters Degree: Name of Degree: Master of Science Year Conferred: 1987 Degree-Granting Institution: Ball State University, Indiana Major Field Of Study: Management Information Systems

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1985 Degree-Granting Institution: Clemson University, South Carolina Major Field Of Study: Management Minor Field of Study: Economics


1991 - Present Instructor


Courses Taught: ISOM 135 Business Information Systems

Other (such as educational innovation, curriculum development, instructional grants) Developed and taught online class for Certification for Online Instruction

SCHOLARLY ACTIVITIES Yasemin Tunc, Jerome Kotecki “Organizing Course Content” Technology Enhanced Teaching in Distance Education Conference, Muncie IN, February 2007 Yasemin Tunc “Technology and Library” Midwest EDUCAUSE, Chicago IL, March 2005 Fred Nay, Yasemin Tunc “Video Conferencing”. Muncie Sunrise Rotary November 2003

Yasemin Tunc, Marchal Armstead “Computer Based Testing”, OHECC 2002 Yasemin Tunc, Marchal Armstead “Computer Based Testing: The Ball State Experience” SIGUCCS 2001 proceedings: 201-203 SERVICE ACTIVITIES

• Co-chair Enhancing Online Education Conference, Muncie IN, March 2008 • Co-chair Technology Enhanced Teaching in Distance Education Conference, Muncie IN,

February 2007 • University Council, member 2005-2009 • University Information Technology Committee, secretary 2006-09 • University Academic Assessment Committee, member 2006-09 • Teachers College Technology Committee, member 2004-09 • College of Business Technology Committee, member 1990-2000 • Phi Kappa Phi Honorary Fraternity Treasurer 2007-09 • Phi Kappa Phi Honorary Fraternity member 2005-2009 • Muncie Sunrise Rotary Club, President Elect 2008-09 • Muncie Sunrise Rotary Club, Secretary 2007-08 • Muncie Sunrise Rotary Club, member; October 2003 – Present • Program Committee member, Reviewer, Session chair; SIGUCCS 2002 • Session chair, SIGUCCS 2001

VITA


Name: James E. Walters Rank: Professor Office Address: WB 223; Office Phone: 5-5319 Area of Academic Discipline Specialization: Information Systems (OM) Degrees:

Doctoral Degree: Name of Degree: DBA Year Conferred: 1974 Degree-Granting Institution: Kent State University Principal Academic Units: Administrative Science Major Fields of Study: Decision Science, Finance Minor Field of Study: Economics, Quantitative Methods Dissertation Title: One Machine Deterministic Job Shop Scheduling with Variable Release Dates to Minimize Certain Non-decreasing Lateness Penalty Functions.

Masters Degree:

Name of Degree: Master of Business Administration (MBA) Year Conferred: 1970 Degree-Granting Institution: Kent State University Major Field Of Study: Business Administration Minor Field of Study: Finance

Bachelors Degree:

Name of Degree: Bachelor of Science in Electrical Engineering Year Conferred: 1965 Degree-Granting Institution: University of Illinois Major Field Of Study: Electrical Engineering Minor Field of Study: Controls


Certified Quality Engineer Certified Quality Auditor Certified Production & Inventory Control Manager (Life Time) U.S. Registration Board Provincial Quality Auditor


1983 - Present Professor of Operations Management, Ball State University, Muncie, Indiana

1976 - 1983 Associate Professor of Operations Management, Ball State University,

Muncie, Indiana 1974 - 1976 Assistant Professor of Operations Management, Ball State University,

Muncie, Indiana 1973 - 1974 Assistant Professor of Operations Management, Bowling Green State

University, Bowling Green, Ohio 1970 - 1973 Instructor, Kent State University, Kent, Ohio


Courses Taught: ISOM251 Introductory Operations Management ISOM321 Quantitative Business Analysis ISOM351 Operations Management ISOM355 Quality Management ISOM454 Supply Chain Management

Other (such as educational innovation, curriculum development, instructional grants) Developed course materials for Online ISOM251 Introductory Operations Mgt Developed course materials for In-class ISOM321 Quantitative Methods Developed course materials for In-class ISOM351 Operations Management Developed course materials for In-class ISOM355 Quality Management Developed course materials for In-class ISOM454 Supply Chain Management



Walters, J.E., Chalupa, Marilyn, Harris, Thomas (June, 2009) “Market quality perception of the american auto producers,” Review of Business Research, ISSN: 1546-2609.

2004 - 2008:

Jitpaiboon, T., Dangol R., Walters, J.E., (May 2008) “The study of cooperative relationships, mass customization and organizational performance,” International Journal of Business Strategy, 18 pages.

Dangol, R., Sharma, S., Jitpaiboon, T., Walters, J.E., (October 2007) “Creating strategic advantage through information transfer and knowledge creation in Supply Chains,” Review of Business Research, (VII) 1, 185 – 190.

Dangol, R., Jitpaiboon, T., Walters, J.E., (October 2007) “Vehicle reliability: a sufficient condition to compete in the auto market,” Review of Business Research, (VII) 5, 172 - 175.

Jitpaiboon, T., Dangol, R., Walters, J.E., (October 2007) “The Study of cooperative relationships, mass customization, and organizational performance,” Review of Business Research, (VII) 2, 105 - 110.

Dangol, R., Sharma, S., Sharma, D., Walters, J.E. (October 2006) “Impact of blogs – an exploratory study,” Review of Business Research, 5(1), 180 -188.

Sharma, S., Dangol, R., Walters, J.E., and Best, T. (November 1, 2005) “The Internet – A double Edge Sword: empowerment of big brother,” Review of Business Research, 5(1):p. 180 -188.

Walters, J.E Dangol, R., (2005) “Ethical implications of independent quality auditing,” Asian Journal of Information Technology, 5(1), 107-110.

Dangol, R., Walters, J.E., Sharma, S., Kitchens, F.L., (November 1, 2004) “Understanding corruption through motivation theories,” Review of Business Research, (3)1, 151-155.

Other Refereed Publications 2004 - 2008 Chapters in Scholarly Books

“Quality Awards/Quality Standards Criteria,” Chapter 6 (1999) The Certified Quality Management Handbook, Quality Management Division of the American Society for Quality.

Conference Proceedings in Scholarly Meetings:

2004 – 2008: Walters, J.E., Dangol, R., (April 19, 2008) “Creating sustainable advantage through a strategic network”, Proceedings of the Midwest Decision Sciences Institute 2008 Annual Meeting, Erie, Pennsylvania.

Jitpaiboon, T., Dangol, R., Walters, J.E., (December 2007) “Assessment of changes in attitudes of graduate students toward introductory statistics,” Proceedings of the International Decision Science Institute National Conference, Phoenix, Arizona.

Dangol, R., Jitpaiboon, T., Walters, J.E., (December 2007) “Linking knowledge creation to organizational incentives,” Proceedings of the International Decision Science Institute National Conference, Phoenix, Arizona.

Walters, J.E., Dangol, R., Sharma, S., (March 25, 2006) “Student perceptions of blogs on E-business and education,” Proceedings of the Midwest Decision Sciences Institute Conference, Crowne Plaza Hotel, Indianapolis, IN.

Walters, J.E., Dangol, R., Sharma, S. (2006) “Beyond economic justification for outsourcing: agenda for future research,” Proceedings of the 5th International Smart-Sourcing Conference in Los Angeles, California, 168-176.

Walters, J., Ramesh D., (March 17-19, 2005) “Resurrecting an operations management program,” Proceedings of the 2005 Midwest Business Administration Association, 1 – 10.

Sharma, S., Dangol, R., Walters, J.E., Best, T., (2005) “Determinants of IT outsourcing in the public sector,” Proceedings of the International Academy of Business and Economics.

Walters, J.E., Dangol, R., Sharma, S., Best, T. (2005) “Public sector IT outsourcing – issues and concerns,” Proceedings of the 4th International Outsourcing Conference in Washington, DC.

Walters, J., Dangol, R., (March 17-19, 2004) “Ethical implications of independent quality auditing,” Proceedings for the 2004 Midwest Business Administration Association, 12–15.

1999 – 2003

Walters, J.E., Dangol R., (2003) “Incorporating ISO standards into total quality management,” Proceedings for the2003 Delta Pi Epsilon National Conference, 195-198.

Walters, J. (2002) “When should a company’s external ISO/QS 9000 quality management registration efforts be ceased,” Proceedings for the Operations Management Division, 2002 MBAA Conference.

Walters, James E. (March 9, 2001) “An empirical evaluation of what Indiana ISO/QS 9000 registered company managers think of the registration process, “Proceedings of the 2001 Midwest Business Administration Association (MBAA), Chicago, Illinois.

Walters, J.E., (February 28, 2001) “When does a company’s external ISO/QS – 9000 registration efforts inhibit further continuous improvement,” Proceedings of the 38th Annual Meeting of Midwest Business Administration Association Conference(MBAA), Chicago, Illinois.

Walters, J. E., Kuratko, D.F., Dusseau, L., (October 6, 2000) “An Attitudinal Survey of Indiana ISO/QS 9000 Registered Companies Regarding the Process and Participant Roles,” Proceedings of the 55th Midwest Quality Conference, (ASQ), St. Louis, MO: 124 – 133. Books and Monographs (2004 - 2008):

: Presentations at Conferences (2009): Walters, J.E., Sharma, S., Jitpaiboon, T. (April 18, 2009) “Assessing Business Ethics in the Classroom,” Midwest Decision Sciences Institute 2009 Annual Meeting.

Presentations at Conferences (2004 - 2008):

2004 - 2008

Walters, J.E., (April 19, 2008) “Creating sustainable advantage through a strategic network”, Presented at the Midwest Decision Sciences Institute 2008 Annual Meeting, Erie, Pennsylvania.

Walters, J.E., (April 14, 2007) “Quality caught up? American automakers’ dilemma,” Presented at the 2007 Midwest Decision Science Institute, Chicago, Illinois.

Walters, J.E., (March 25, 2006) “Student Perceptions of Blogs on E-Business and Education”, Presented at the Midwest Decision Sciences Institute Meeting, Crowne Plaza Hotel, Indianapolis, IN.

Walters, J.E., (March 25, 2006) “Beyond economic justification for outsourcing: agenda for future research,” Presented at the 5th International Smart-Sourcing Conference in Los Angeles, California

Walters, J.E., (October 2006) “Impact of Blogs – an Exploratory Study,” Presented at the IABE – Las Vegas Annual Conference.

Walters, J., (March 17-19, 2004) “Ethical implications of independent quality auditing,” Presented at the 2004 Midwest Business Administration Association.

Presentations at Conferences (1999 - 2003): Walters, J.E., “Incorporating ISO Standards into total quality management,” Presented at the 2003 Delta Pi Epsilon National Conference, Indianapolis, Indiana.

Walters, J. (February 28, 2002). “When should a company’s external ISO/QS 9000 quality management registration efforts be ceased,” Presented to the Operations Management Division, 2002 MBAA Conference. Walters, J.E., (February 28, 2002) “When does a company’s external ISO/QS – 9000 registration efforts inhibit further continuous improvement,” Presented to the 38th Annual Meeting of the Midwest Business Administration Association Conference (MBAA), Chicago, Illinois,.

Walters, James E. (March 9, 2001), “An empirical evaluation of what Indiana ISO/QS 9000 registered company managers think of the registration process, “Presented to the 2001 Midwest Business Administration Association (MBAA), Chicago, Illinois.

Walters, J. E., (October 6, 2000) “An attitudinal survey of Indiana ISO/QS 9000 registered companies regarding the process and participant roles,” Presented at the 55th Midwest Annual Quality Conference, (ASQ), St. Louis, MO.

Business and Other Professional Experience: SERVICE ACTIVITIES

Student Advising: Faculty Advisor in the OM Major (2002- present)

University, College, Departmental Committees (2004 - 2008): Member, Academic Policies Council (2004 - 2006) Member, College Undergraduate Curriculum Committee (2008 - Present) Member, College P & T Committee (2003 - 2005 Chair, Department P & T Committee (2002 - Present) Member, College Library Committee (2002 -2008) Member PI Properties Committee (2005 – Present)


Member, Beta Gamma Sigma, (1974 - Present) Member, American Society for Quality, (1981 – Present) Session Chair, MWDSI Conference, 2008 Discussant, 37th MBAA Annual Meeting, Chicago, Illinois, March 8,2001


Attended the seminars on information systems sponsored by Ball State University Attended SAP Training and Education 3 days program on SAP Cases in the Classroom – Quazi Computers and RF Clothing at Milwaukee, July 10-12, 2006

Attended class on the use of Blackboard, August 2008

1

VITA


Name: Jensen J. Zhao Rank: Professor Office Address: WB 245; Office Phone: 5-5233 Area of Academic Discipline Specialization: Business Communication and Information Systems Degrees:

Doctoral Degree: Name of Degree: Doctor of Business Education Year Conferred: 1994 Degree-Granting Institution: Northern Illinois University, DeKalb, Illinois Principal Academic Units: Management Major Fields of Study: Business Communication and Information Systems Minor Field of Study: Dissertation Title: “The Effect of Continuous Process Improvement on the Quality of Students’ Business Writing”

Masters Degree:

Name of Degree: Master of Business Education Year Conferred: 1990 Degree-Granting Institution: Central Michigan University, Mt. Pleasant, Michigan Major Field Of Study: Business Education Minor Field of Study:

Bachelors Degree:

Name of Degree: Bachelor of Science Year Conferred: 1979 Degree-Granting Institution: Shanghai Foreign Languages Institute, Shanghai, China Major Field Of Study: Spanish and English for International Trade Minor Field of Study:


Name of Degree: Certificate of Advanced College English Teachers Training Program Year Conferred: 1983 Profession of State Conferring Certificate: British Council and Shanghai Teachers University

2

Academic Experience: 2004 - Present Professor of Information Systems, Ball State University, Muncie, Indiana

1999 - 2003 Associate Professor of Information Systems, Ball State University,

Muncie, Indiana 1994 - 1998 Assistant Professor of Information Systems, Ball State University,

Muncie, Indiana 1990 - 1994 Instructor, Northern Illinois University, DeKalb, Illinois


Courses Taught: ISOM 600—Negotiations: Skills and Strategies ISOM 415—Information Systems Management ISOM 410—Information Systems Security ISOM 350—Web Design and Development for E-Business ISOM 341—Business and Managerial Communications ISOM 340—Web Publishing for Business ISOM 249—Foundations of Business Communication ISOM 125—Microcomputer Applications for Business

Other (such as educational innovation, curriculum development, instructional grants) Developed and introduced new courses of ISOM 350 and 600 Taught graduate course on interactive television Taught graduate course on Internet


Zhao, J. J., Alexander, M, W., Perreault, H., Waldman, L., & Truell, A. D. (2009). Faculty and student use of technologies, user productivity, and user preference in distance education. Journal of Education for Business, 84(4), 206-212.

2004 - 2008:

Zhao, J. J., Truell, A. D., & Alexander, M. W. (2008). Characteristics and effectiveness of the U.S. state e-government-to-business services. Delta Pi Epsilon Journal, 50(2), 100-125.

3

Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. (2008). A vulnerability audit of the U.S. state e-government network systems. Issues in Information Systems, 9(2), 8-13. Zhao, J. J., Alexander, M, W., Perreault, H., Waldman, L., & Truell, A. D. (2008). Impact of information technologies on students in distance education: A five-year comparison. The Ohio Business Technology Educator, 67, 1-14. Alexander, M. W., Zhao, J. J., Truell, A. D., & Wiggins, J. Y. (2008). Changes in administrative professionals’ communication and management tasks and interests in training. Wisconsin Business Education Journal, 56(1), 6-13. Alexander, M. A., Zhao, J. J., Truell, A. D., Heidi, P., W. L. (2008). AACSB student experiences in graduate distance education courses: A comparison between 2000 and 2006. NABTE Review, 35, 47-55. Perreault, H., Waldman, L., Alexander, M., & Zhao, J. J. (2008). Comparing the distance learning-related course development approach and faculty support and rewards structure at AACSB Accredited institutions between 2001 and 2006. The Journal of Educators Online, 5(2), 1-15. Truell, A. D., Zhao, J. J., & Alexander, M. W. (2008). Do selected variables significantly predict and explain student hands-on performance and theory exam scores in an introductory information systems course? Issues in Information Systems, 9(1), 16-20. Waldman, L., Alexander, M, W., Perreault, H., & Zhao, J. J., (2008). Distance learning issues for faculty in AACSB-accredited business schools: An update. Journal of Business and Training Education, 16, 32-41. Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. (2007). E-government-to-business service quality and user satisfaction: An assessment of the U.S. state G2B Web portals. Issues in Information Systems, 8(2), 140-145. Zhao, J. J., Whitesel, J. A., Truell, A. D., & Alexander, M. W. (2007). Corporate cyberspace communication vs. paper-based communication: The impact of media choice on cost and benefit. Issues in Information Systems, 8(2), 83-88. Zhao, J. J., Alexander, M, W., Perreault, H., & Waldman, L. (2007). A longitudinal study of information technology impact on business faculty in distance education.Delta Pi Epsilon Journal, 49(3), 55-69. Zhao, J. J., Truell, A. D., & Alexander, M. W. (2007). E-government service capacity and effectiveness of 50 U.S. states and Washington, D.C. The Ohio Business Technology Educator, 66, 25-32.

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Alexander, M., Zhao, J. J., Perreault, H., & Waldman, L. (2007). AACSB faculty experiences in teaching graduate distance education courses: A Comparison Between 2000 and 2006. NABTE Review, 34, 38-46. Truell, A. D., Zhao, J. J., Alexander, M. W., & Davis, R. (2007). College of business faculty computer technology fluency: A follow up study. The Ohio Business Technology Educator, 66, 51-63.

Alexander, M. W., Truell, A. D., Zhao, J. J., & Wiggins, J. Y. (2007). Software use and training interests of administrative professionals: A five-year comparison. The Ohio Business Technology Educator, 66, 1-12. Truell, A. D., Zhao, J. J., Alexander, M. W., & Hill, I. B. (2006). Predicting final student performance in a graduate business program: The MBA. Delta Pi Epsilon Journal, 48(3), 144-152. Zhao, J. J., Truell, A. D., Alexander, M. W., & Hill I. B. (2006). “Less success than meets the eye?” Impact of MBA education on graduates’ career. Journal of Education for Business, 81(5), 261-268.

Zhao, J. J., Truell, A. D., & Alexander, M. W. (2006). User-interface design characteristics of Fortune 500 B2C e-commerce sites and industry differences. Delta Pi Epsilon Journal, 48(1), 43-55. Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. (2006). State e-government service and economic competitiveness: A relational analysis. Issues in Information Systems, 7(2), 171-176.

Alexander, M. W., Zhao, J. J., Truell, A. D., Underwood, R., & Wiggins, J. Y. (2006). Participation in lifelong learning: A comparison between administrative professionals in 2000 and 2005. Journal of Business and Training Education, 15, 1-8. Truell, A. D., Alexander, M. W., & Zhao, J. J. (2006). Predicting and explaining student introductory computer applications final course performance. The Ohio Business Technology Educator, 65, 39-50.

Alexander, M. W., Truell, A. D., Zhao, J. J., & Wiggins, J. Y. (2006). The effect of organizational downsizing on the role of administrative professionals: A comparison between 2000 and 2005. The Ohio Business Technology Educator, 65, 1-12. Zhao, J. J. (2005). Negotiating: Concluding agreements with global partners. The 2005 NBEA Yearbook: Communication for the Global Society, 43, 201-215.

5

Zhao, J. J. (2005). IQ + EQ + CQ = synergistic transformational success: A model for designing integrated IT courses. Issues in Information Systems, 6(2), 70-76.

Zhao, J. J. & Zhao, S. Y. (2005). Comparative analysis of technologies used on Fortune 500 and Inc. 500 Corporate Web Sites. Information Technology, Learning, and Performance Journal, 22(2), 41-50.

Alexander, M. W., Zhao, J. J., Truell, A. D., & Whitesel, J. A. (2005). Job hunting in cyberspace: A content analysis of Fortune 500 employment Web sites. NABTE Review, Spring ed.,59(4), 23-27.

Alexander, M. W., Zhao, J. J., & Truell, A. D. (2005). Content analysis of Fortune 500 company Investor relations websites. The Ohio Business Technology Educator, 64, 1-10. Truell, A. D., Zhao, J. J., & Alexander, M. W. (2005). The Impact of Settable Test Item Exposure Control Interface Format On Postsecondary Business Student Test Performance. Journal of Career and Technical Education, 22(1), 31-41.

Truell, A. D., Zhao, J. J., Alexander, M. W., & Whitesel, J. A. (2005). Characteristics and communication: Effectiveness of Fortune 500 company corporate homepages. Delta Pi Epsilon Journal, 47(2), 83-90. Truell, A. D., Alexander, M. W., Zhao, J. J., & Davis, R. E. (2005). College of business faculty computer technology fluency: Implications for professional development. The Ohio Business Technology Educator, 64, 29-42.

Zhao, J. J. & Zhao, S. Y. (2004). Internet technologies used by Inc. 500 corporate Web sites. Issues in Information Systems, 5(1), 366-372. Alexander, M. W., Zhao, J. J., & Underwood, R. (2004). Students’ professional behavior in the classroom: A cross-sectional study of the perception differences by gender. Journal of Business and Training Education, 13, 43-58.

Zhao, J. J., Whitesel, J. A., Alexander, M. W., & Truell, A. D. (2004). The quality of Fortune 500 B2C e-commerce Web sites: An experiential assessment by online shoppers. Issues in Information Systems, 5(1), 359-365.

Zhao, J. J. & Alexander, M. (2004). Impact of business communication education on students’ short- and long-term performances. Business Communication Quarterly, 67(1), 24-40.

6

Alexander, M. W. & Zhao, J. J. (2004). Differences by gender in perceptions of learned report writing skills: Results from a cross-sectional study. NABTE Review, 58(4), 22-26.

1999 - 2003: Zhao, J. J. (2003). Technology content analysis of the Fortune 500 corporate web sites. Issues in Information Systems, 4(2), 769-775. Alexander, M., Zhao, J. J., Perreault, H., & Waldman, L. (2003). Distance education courses: A comparative study of faculty and students experiences. NABTE Review, 30, 16-22. Zhao, J. J., Alexander, M., Waldman, L., Perreault, H. (2003). Impact of information technologies on faculty and students in online distance education. Delta Pi Epsilon Journal, 45(1),17-33. Waldman, L., Alexander, M., Zhao, J. J., & Perreault, H. (2002). Faculty issues in the distance learning environment: A survey of AACSB-accredited business schools. Journal of Business and Training Education. 11, 1-22. Zhao, J. J. (2002). Computer end-user skills important for business professionals now and toward 2005. Journal of Computer Information Systems, 42(3), 31-37. Alexander, M., Zhao, J. J., & Underwood, R. (2002). How business educators use emails: A survey of the National Business Education Association members. Delta Pi Epsilon Journal, 44(2), 110-124. Zhao, J. J. & Alexander, M. (2002). Information technology skills recommended for business students by Fortune 500 executives. Delta Pi Epsilon Journal. 44(3), 175-189. Perreault, H., Waldman, L., Alexander, M., & Zhao, J. J. (2002). Overcoming barriers to successful delivery of distance-learning courses. Journal of Education for Business, 77(6), 313-318. Zhao, J. J. (2001). Developing Web-enabled interactive financial tools without HTML and script languages. Information Technology, Learning, and Performance Journal, 19(2), 49-53. Alexander, M., Waldman, L., & Zhao, J. J. (2001). Use of email communication technologies by international business educators. Journal for Global Business Education, 1(1), 11-26. Alexander, M., Waldman, L., & Zhao, J. J. (2001). International business educators’ use of Internet technologies. Journal for Global Business Education,

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1(1), 50-65. Zhao, J. J. (2000). Buy low and sell high: An investment approach to hands-on training in Web-database applications. Journal of Computer Information Systems, 40(4), 20-26. Zhao, J. J. (2000). Creating a Web-based client/server network on your PC. Information Technology, Learning, and Performance Journal, 18(1), 71-78. Zhao, J. J. (2000). Impact of communication on managers’ attitudes and behaviors. Delta Pi Epsilon Journal, 42(2), 110-123. Zhao, J. J. (2000). The Chinese approach to international business negotiation. Journal of Business Communication, 37(3), 209-236. Zhao, J. J., McEwen, B., & Wunsch, D. (2000). U.S. corporate and public organizational uses of communication systems. Journal of Business and Training Education, 9, 85-102. Zhao, J. J. (1999). Cyber dimensions: Using a portable personal Web server to increase students’ research and communication efficiency. Journal of Education for Business, 74(5), 307-310. Ober, S., Zhao, J. J., Davis, R., & Alexander, M. (1999). Telling it like it is: The use of certainty in public business discourse. Journal of Business Communication, 36(3), 280-300.


Chapters in Scholarly Books: Zhao, J. J. (2006). Research in business. Encyclopedia of Business and Finance, 2nd edition. Farmington Hills, MI: Macmillan/Thomson Gale, Vol. 2, 640-643. Zhao, J. J. (2006). E-marketing. Encyclopedia of Business and Finance, 2nd edition. Farmington Hills, MI: Macmillan/Thomson Gale, Vol. 1, 234-235. Zhao, J. J. (2006). Identity theft. Encyclopedia of Business and Finance, 2nd edition. Farmington Hills, MI: Macmillan/Thomson Gale, Vol. 1, 373-374. Zhao, J. J. (2006). Cyber crime. Encyclopedia of Business and Finance, 2nd edition. Farmington Hills, MI: Macmillan/Thomson Gale, Vol. 1, 187-188. Zhao, J. J. (2006). Public relations. Encyclopedia of Business and Finance, 2nd edition. Farmington Hills, MI: Macmillan/Thomson Gale, Vol. 2, 624-626.

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Conference Proceedings in Scholarly Meetings : 2004 - 2008:

Zhao, J. J., Truell, A. D., & Alexander, M. W. (2006). The US state e-government service capacity and effectiveness. Book of Readings of the 2006 Delta Pi Epsilon National Conference: Emerging Leadership Opportunities in Business Education, 69-72.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Hill, I. B. (2005). Does MBA education mean less success than meets the eye? Book of Readings of the 2005 Delta Pi Epsilon National Conference: Excellence in Business Education—Our Past, Our Present, Our Legacy, 53-62.

Truell, A. D. Zhao, J. J., Alexander, M., & Whitesel, J. (2004). A content analysis of the characteristics and communication effectiveness of Fortune 500 corporate homepages. Book of Readings of the 2004 Delta Pi Epsilon National Conference: Promoting Excellence in Research and Teaching for Business, 43-48.

1999 - 2003: Zhao, J. J. (2003). Interoperability of wireless communication technologies and Internet application development tools. Proceedings of the 2003 OSRA National Research Conference: Advancing Technologies: Winning in a Wireless World, 161-173.

Zhao, J. J. & Alexander, M. W. (2003). Impact of business communication education on students' short- and long-term performances, Book of Readings of the 2003 Delta Pi Epsilon National Conference, 81-87. Zhao, J. J. (2002). Technology integration and innovation: A model for making Web-spreadsheet applications database-empowered. Proceedings of the 2002 OSRA National Research Conference: Gateway to the West: Information Highway to the World, 101-108. Zhao, J. J. (2000). Chinese communication styles and techniques in international business negotiations. Book of Readings of the 2000 Delta Pi Epsilon National Conference, 13-17.

Other Publications: 2004 - 2008: Presentations at Conferences (2004 - 2008):

Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. (2008, October 3). A vulnerability audit of the U.S. state e-government network systems. Paper presented at the 2008 Annual Conference of the International Association for

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Computer Information Systems, Savannah, GA. Truell, A. D., & Alexander, M. W., & Zhao, J. J. (2008, October 3). Do selected variables significantly predict and explain student hands-on performance and theory exam scores in an introductory information systems course? Paper presented at the 2008 Annual Conference of the International Association for Computer Information Systems, Savannah, GA. Truell, A. D., Zhao, J. J., Alexander, M. W., & Whitesel, J. (2008, March 27). Computer Interface Configurations: Do they impact student performance? Paper presented at the 2008 Annual Meeting of American Educational Research Association, New York, NY. Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. (2007, October 4). E-government-to-business service quality and user satisfaction: An assessment of the U.S. state G2B Web portals. Paper presented at the 2007 Annual Conference of the International Association for Computer Information Systems, Vancouver, Canada. Zhao, J. J., Whitesel, J. A., Truell, A. D., & Alexander, M. W. (2007, October 4). Corporate cyberspace communication vs. paper-based communication: The impact of media choice on cost and benefit. Paper presented at the 2007 Annual Conference of the International Association for Computer Information Systems, Vancouver, Canada. Whitesel, J., Truell, A. D., Zhao, J. J., & Alexander, M. W. (2007, April 10). The impact of an EPSS (online help) on students’ assignment completion times, assignment scores, and frustration levels. Paper presented at the 2007 Annual Meeting of American Educational Research Association, Chicago, IL.

Zhao, J. J., Truell, A. D., & Alexander, M. W. (2006, November 19). The US state e-government service capacity and effectiveness. Paper presented at the 2006 Delta Pi Epsilon National Conference, Minneapolis, MN. Waldman, L., Alexander, M. W., Zhao, J. J., & Perreault, H. (2006, November 19). Distance education issues as perceived by faculty and students. Paper presented at the 2006 Delta Pi Epsilon National Conference, Minneapolis, MN. Zhao, J. J., Truell, A. D., Alexander, M. W., & Davis, R. (2006, October 6). State e-government service and economic competitiveness: A relational analysis. Paper presented at the 2006 Annual Conference of the International Association for Computer Information Systems, Reno, NV. Truell, A. D., Zhao, J. J., & Alexander, M. W. (2006, April 8). Predicting and explaining student introductory computer applications final course performance.

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Paper presented at the 2006 Annual Meeting of American Educational Research Association, San Francisco, CA. Whitesel, J., Zhao, J. J., Truell, A. D., & Alexander, M. W. (2006, April 8). The financial impact of communication channel choices for Fortune 500 companies. Paper presented at the 2006 Annual Meeting of American Educational Research Association, San Francisco, CA.

Zhao, J. J., Truell, A. D., Alexander, M. W., & Hill, I. B. (2005, November 19). Does MBA education mean less success than meets the eye? Paper presented at the 2005 Delta Pi Epsilon National Conference, Cincinnati, OH.

Zhao, J. J. (2005, October 7). IQ + EQ + CQ = synergistic transformational success: A model for designing integrated IT courses. Paper presented at the 2005 Annual Conference of the International Association for Computer Information Systems, Atlanta, GA. Alexander, M. W., Zhao, J. J., Truell, A. D., & Whitesel, J. (2005, April 14). Features of Fortune 500 Employment Sites. Paper presented at the 2005 Annual Meeting of American Educational Research Association, Montreal, Canada. Truell, A. D. Zhao, J. J., Alexander, M., & Whitesel, J. (2004, November). A content analysis of the characteristics and communication effectiveness of Fortune 500 corporate homepages. Paper presented at the 2004 Delta Pi Epsilon National Conference, Washington, D.C.

Zhao, J. J. & Zhao, S. Y. (2004, October). Internet technologies used by Inc. 500 corporate Web sites. Paper presented at the 2004 Annual Conference of the International Association for Computer Information Systems, Cancun, Mexico.

Zhao, J. J., Whitesel, J. A., Alexander, M. W., & Truell, A. D. (2004, October). The quality of Fortune 500 B2C e-commerce Web sites: An experiential assessment by online shoppers. Paper presented at the 2004 Annual Conference of the International Association for Computer Information Systems, Cancun, Mexico.

SERVICE ACTIVITIES


Member, University Research Committee, 2008-Present Member at large, Doctoral Dissertation Committee, College of Sciences &

Humanities, 2003-2004

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Member at large, Doctoral Dissertation Committee, School of Music, 2002-Present

Member, Master’s Thesis Committee, College of Sciences & Humanities, 2007-Present

Member, University Strategic Planning Advisory Committee, 2006 Member, Information Technology Advisory Group, 2001-2005 Chair, College Strategic Planning Advisory Committee, 2001-Present Member, College Promotion and Tenure Committee, 2007-Present Department P & T Committee, 2007-Present Department Salary Committee, 2006-Present


Editorial Board, Information Technology, Learning, and Performance

Journal, 2001-Present Editorial Board, Interdisciplinary Journal of Information, Knowledge, and

Management, 2005-Present Editorial Board, Journal of Business Communication, 2001-Present Editorial Board for Special Issues, Journal of Business Research, 2006-

2007 Editorial Board, Communication Yearbook, 2007 Editorial Board, National Business Education Yearbook, 2005, 2006,

2008, 2009 Editorial Board, Delta Pi Epsilon Journal, 1998-2005 Editorial Board for Special Issue, International Journal of Management

and Decision Making, 2004 Editorial Board, Business Communication Quarterly, 1994-1998 Consulting Reviewer, Information Systems Management Journal, 2008-

2009 Consulting Reviewer, International Journal of Mathematical and

Computer Modeling, 2005 Member, National Strategic Planning Committee, Delta Pi Epsilon, 2006-

Present Member, National Research Projects Committee, Delta Pi Epsilon, 2002-

2005


Attended the following seminars:

Compliance, PCI, and Data Loss: How to Avoid Worst Case Scenarios. (2008)

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Web Service Impact Analysis. (2008)

Advances in SSL and Certificate Management. (2008)

Best Practices for High-Performance Virtual Teams. (2008)

Breaking Capacity and Performance Barriers of Conventional File Systems. (2008)

Improving Forecasts, Purchasing, and Quality with ERP. (2008)

Maximizing Data Management and Performance with a SAN, Tech Republic Web-casts. (2008)

Strategies to Maximize Compliance and Security. (2007)

Where Security Matters Most: the Cloud vs. Perimeter. (2007)

Administering Cisco IP Telephony. (2007)

Business Intelligence and Data Warehouse with HP break-through technology. (2007)

Bottom-Line Benefits of Web-Based Enterprise Messaging. (2007)

Preparing for Windows Vista and Office 2007. (2007)

Best Practices for Monitoring Data Center and Network Operations. (2007)

Effective Performance and Talent Management. (2007)

Motivating Change in the Workplace through Training. (2007)

Transforming IT to Deal with Deficiencies. (2007)

Scaling Enterprise with Dell Power Edge Blade Servers. (2007)

Honors, Awards, and Recognitions (2004 - 2008) The 2004 DPE Outstanding Independent Research in Business Education for the publication, “Impact of information technologies on faculty and students in online distance education.” Delta Pi Epsilon is a national honorary professional graduate society in business education.

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The Inside Indiana Business, the Indiana Business-News TV Program, interviewed me on my e-commerce study: “Fortune 500 companies must improve e-commerce sites,” June 22, 2005.

Documents

Ahmed aacsb vita 2009 - Ball State University€¦ · MBA 624 SAP MBA 655 Quality Assurance Other (such as educational innovation, curriculum development, instructional grants) Developed