AHM060_2_Ramp_Handling.pdf

8/14/2019 AHM060_2_Ramp_Handling.pdf

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2. RAMP HANDLING AND GROUND SUPPORT EQUIPMENTStation:

Handling Company:

Date:

2.1 Services

2.1.1 Services Provided

ServicesHandlingCompany Carrier

NotProvided

FOD inspection

other:

Aircraft marshalling

other:

Placing of wheel chocks

other:

Checking for aircraft damage

other:

Opening/closing aircraft compartment doors

other:

Aircraft loading/off-loading

other:

Stowing/securing of load in the aircraft cargo compartments

other:

Checking aircraft in-plane loading systems and reporting of missing locks andserviceability

other:

Reporting of loading irregularities

other:

Physical checking of dangerous goods

other:

Checking of NOTOC against actual load

other:

Cross check and reporting of Last Minute Changes

other:

Providing fire fighting equipment

other:


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Services

Handling

Company Carrier

Not

Provided

Providing passenger stairs/jetways

other:

Providing pallet/container dollies/bulk carts

other:

Toilet servicing

other:

Potable water servicing

other:

GPU/Air start services

other:

Catering services

other:

Fuel services

other:

Anti/De-icing Services

other:

Aircraft push back

other:

Walk out assistance

other:

Aircraft towing

other:

2.1.2 Experience

The Handling Company has experience in handling following Carriers and Aircraft Types:

Name of Carrier Aircraft Types

Comments:


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Legend:

= safety relevant complaint

= complaint; not safety relevant

= no complaint; in accordance with carriers standards fulfilled

= not applicable; not checked

2.1.3 Ground Support Equipment

GSE Quantity Type/Make Specifications

Condition

Ground Power Unit (GPU) Output KVA:

Toilet Service Truck Capacity:

Aircraft Cooling Unit Capacity:

Portable Water Truck Capacity:

Airstart Unit (ASU) Lbs/min:

Container/Pallet Loader Lift Capacity:

Main Deck Loader Lift Capacity:

Conveyor Belt Range of height:

Fork Lift Lift Capacity:

Pallet Transporter

Container Transporter

Catering Lift Truck Range of height:

Container Dollies

Pallet Dollies Size:

ULD-Storage racks

Baggage/cargo carts

Tugs

Passenger steps Range of height:

Maintenance steps Range of height:

Jet bridges Operable height:

Aircraft Tow tractors Max. capacity:

Tow bars A/C types:

De-icing unit Range of height:

De-icing fluid Type of name:

Snow Plow

Comments:


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2.2 Training and Qualification of Aircraft Loading/Servicing Staff

Several different functions are involved in the Aircraft loading and servicing process. Consequently, the training and qualificationmay differ per function. To have a proper overview, the training and qualification aspects shall be indicated for each function.

2.2.1 Basic Training

A. Basic training must be completed by a written test (Yes/No)B. Minimum passing rate for test (in %)C. A Licence is issued (Yes/No)

Duration (days) A B C

FunctionClass-room

On theJob

CBT Self-study Provider Yes No % Yes No

General loader

Loading Supervisor

Operator Passenger

boarding equipment

Operator aircraftloading equipment

GSE operator (GPU,ASU, ACU)

Push Back operator

Towing operator

Walk out assistance

Water servicing

Toilet Servicing

Catering Truck operator

Anti/de-icing operator

Comments on Basic Training:


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2.2.2 Recurrent Training

A. Recurrent training must be completed by a written test (Yes/No)

B. Minimum passing rate for test (in %)C. A Licence is issued/updated (Yes/No)

Duration (days)/Intervals (months) A B C

FunctionClass-room

On theJob

CBT Self-study Provider Yes No % Yes No

General loader

Loading Supervisor

Operator Passengerboarding equipment


GSE operator (GPU,

ASU, ACU)

Push Back operator

Towing operator

Walk out assistance

Water Servicing

Toilet Servicing



Comments on Basic Training:


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2.2.3 Dangerous Goods Training

Dangerous Goods training is given according to:Carriers regulationsIATA Dangerous Goods Regulations

Dangerous Goods Training is Certified by:

A. Dangerous Goods Training must be completed by a written test (Yes/No)B. Minimum passing rate for test (in %)C. A Licence is issued (Yes/No)


FunctionClass-room

On theJob CBT

Self-study Provider Yes No % Yes No

General loader

Loading Supervisor


Comments on Dangerous Goods Training:

2.2.4 Dangerous Goods Recurrent Training

Dangerous Goods Recurrent Training is Certified by:

A. Dangerous Goods Recurrent Training must be completed by a written test (Yes/No)B. Minimum passing rate for test (in %)C. A Licence is issued/updated (Yes/No)

Duration (days)/Interval (months) A B C

FunctionClass-room

On theJob CBT


General loader

Loading Supervisor


Comments on Dangerous Goods Recurrent Training:


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2.2.5 Airside Safety Awareness Training

Note:A comprehensive airside safety performance audit is published under AHM 612 Recommendations for Airside SafetyPerformance Audits.

A. Airside Safety Training must be completed by a written test (Yes/No)B. Minimum passing rate for test (in %)C. A Licence is issued (Yes/No)


FunctionClass-room

On theJob CBT




GSE operator (GPU,

ASU, ACU)

Push Back operator

Towing operator

Walk out assistance

Water Servicing

Toilet Servicing



Comments on Airside Safety Awareness Training:

2.2.6 Additional Training

(Please state below, if, what type and for which ramp handling staff/function additional training is given)

Duration (days)

Type of Training Staff/Function Classroom On the Job CBT Self-study


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2.2.7 Training and Qualification Records

Type of Training

Training and qualification records are:

kept on file checked for validity

No Yes by No Yes by

Basic Training

Recurrent Training

Dangerous Goods Training

Dangerous Goods Recurrent Training

Airside Safety Awareness Training

Comments on Training and Qualification Records:

2.2.8 General Comments on Training


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2.3 Procedures and Organisation Assessment

2.3.1 General2.3.1.1 Safety and Health Policy Safety and Health policy available and known by handling staff Yes No

2.3.1.2 Quality Assurance

A Quality Assurance Program has been implemented Yes No

2.3.1.3 Emergency Procedures Available at Ramp Handling Control Office

Carriers emergency proceduresCarriers list of contacts in case of emergencyHandling agents emergency proceduresHandling agents list of contacts in case of emergencyAirport authoritys list of contacts in case of emergencyOther (specify):Other (specify):

2.3.1.4 Discipline on the Ramp

Applicable regulations are in place concerning:

Smoking on the RampHorseplayMaltreatment of GSE/Loading aids/ULDsObservation of Danger Areas/Hazards on the ramp

2.3.1.5 Danger Areas and Hazards

Danger areas/hazards clearly marked, known and understood by ramp staffYes No

2.3.1.6 IATA Guide Man Hand Signals

IATA Guide man hand signals are known and used Yes No

2.3.1.7 Manuals Available at Ramp Handling Control Office

Manual Carrier Handling

Companys

Manual isknown andbeing used Valid

Aircraft Handling Manual Y N Y N

Dangerous Goods Regulations Y N Y N

IATA Dangerous Goods Regulations X X Y N Y N

IATA Airport Handling Manual Y N Y N

Other (specify): Y N Y N




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2.3.2 Preparation for Handling on the Ramp

2.3.2.1 FOD-Inspection FOD-Inspections are performed by:

Airport AuthorityHandling CompanyCarrierOther (Specify):

At which intervals are FOD-Inspections performed:

2.3.2.2 Ground Support Equipment GSE

GSE is planned and dispatched to the ramp positionYes No By:

Availability of Fire Fighting Equipment checkedYes No By:

Supervision that GSE is parked within safety perimeters at the ramp is performedYes No By:

2.3.2.3 Briefing of Aircraft Loading Staff

The loading staff handling the particular flight is briefed

by:

at:

by means of:

Comments on Preparation for handling on the ramp:

2.3.3 Inspection of the Onload

2.3.3.1 Comparison Between Onload and Loading Instruction

Comparison between the onload positioned on the ramp and the loading instruction isperformed:

Yes No By:

2.3.3.2 Check of the OnloadCorrect ULD build-up as contour, tie down, load spreading is checked

Yes No By:

Visible damage to load is checked and reportedYes No By:

Attachment of ULD-tags and proper completion is checkedYes No By:

Comments on Inspection of the Onload:


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2.3.4 Aircraft Acceptance

2.3.4.1 Aircraft Marshalling

Aircraft marshalling is performedYes No By:

ICAO standards are followed Yes No

2.3.4.2 Aircraft Acceptance

Aircraft acceptance is performed Yes No by using:

HeadsetHand signalsOther (specify):

and is performed by:

Aircraft wheel chocks are placedYes No By:

A visual check for aircraft exterior damage (walk around) and reporting is performed:Yes No By:

Comments on Aircraft Acceptance:

2.3.5 Passenger Disembarkation

2.3.5.1 Positioning of Passenger Stairs and/or Jetways Safe and correct positioning and manoeuvering of Passenger stairs and/or jetways is performed

Yes No By:

2.3.5.2 Safeguarding of Passenger Disembarkation

The Safeguarding of passenger ways and supervision of passenger disembarkationprocess is performed

Yes No By:

Comments on Passenger Disembarkation:

2.3.6 Positioning of Ground Support Equipment (GSE)

Safe and correct positioning and manoeuvering of GSE at the aircraft is co-ordinatedand supervised

Yes No By:

Guide person is used during positioning of GSE Yes No

Comments on Positioning of Ground Support Equipment:


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2.3.7 Fuelling Operation

Fuelling Operation is supervised

Yes No By:

Load Control Office is informed about the final fuel dataYes No By:

By means of:

Comments on Fuelling Operation:

2.3.8 Off-loading Operation

Aircraft compartment doors are opened by:

The off-loading principles and logistics (incl. aircraft ground stability tail tipping)are known

Yes No and followed by:

Action is taken if compartments are contaminated

Yes No By:A visual check on loading and restraint system, damage etc. of all cargo compartmentsafter off loading is performed and reported

Yes No By:

Comments on Off-loading Operation:

2.3.9 Loading Operation

2.3.9.1 Responsibility and Supervision of Loading Operation

Overall responsibility for and supervision of the entire loading operation (catering, fuelling,GSE-positioning, loading etc.) is performed

Yes No By:

2.3.9.2 Loading Principles/Logistics

Loading principles and logistics (incl. ground stability tail tipping) are knownand followed

Yes No By:

Comments on loading Operation:

2.3.10 Loading Instruction/Report

2.3.10.1 Loading According to Loading Instruction/Report

Loading and positioning of the load at the aircraft is performed according to theLoading Instruction Report

Yes No By:

Loading and positioning of the load at the aircraft according to the Loading InstructionReport is supervised

Yes No By:


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2.3.10.2 Notations on the Loading Instruction Report

ULD-numbers are recorded and amendments to weights and figures on the Loading

Instruction Report are performedYes No By:

2.3.10.3 Signature on the Loading Instruction Report

The loading instruction is signed by:

Comments on loading Instruction/Report:

2.3.11 Dangerous Goods, Special Load, ULD Restraint and Loading

2.3.11.1 Dangerous Goods and Special Load

The loading of dangerous goods and special loads in accordance with carriersand international regulations is performed

Yes No By:

The actual dangerous goods and special load is checked against the NOTOCand/or the Loading Instruction Report

Yes No By:

2.3.11.2 Restraining of Load

Restraining of bulk load and ULDs is performed by:

Restraining of bulk load and ULDs is supervised by:

The missing lock procedure is known and missing or unserviceable locks are reported

by: to:

by means of:

Comments on Special load, ULD restraint and loading:

2.3.12 Loading Irregularities and Reporting Loading irregularities including damage to onload, leaking packages and aircraftloading system defects are reported

by: to:

by means of:

Deviation from the loading instructions are reported to the Load Control office

by: to:

by means of:

Comments on Loading irregularities and reporting:


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2.3.13 Passenger Embarkation Process

2.3.13.1 Passenger Embarkation Clearance

Clearance to start passenger embarkation is obtained from the crewYes No By:

The Safeguarding of passenger ways and supervision of the passenger embarkationprocess is performed

Yes No By:

Comments on Passenger embarkation process:

2.3.14 Actions Immediately Performed Prior To Departure

2.3.14.1 Last Minute Changes (LMC)

Last Minute Changes (LMCs) are checked and reported to the Load Control Office

by:

by means of:

= safety relevant complaint

= complaint; not safety relevant

= no complaint; in accordance with carriers standards fulfilled

= not applicable; not checked

2.3.14.2 Flight Documentation, e.g. Load Sheet, Passenger Manifest etc.

Flight documents are presented to the cockpit crew by:

2.3.14.3 Aircraft Doors, Service Panels and Aircraft Damage

Proper closing of all aircraft doors and service panels is checked by:

A visual check for aircraft damage (walk around) and reporting is performed

by:

to:

by means of:Comments on Actions immediately performed prior to departure:

2.3.15 Push Back and Walk-out Assistance

2.3.15.1 Push Back

Push back is performed by:

2.3.15.2 Walk-out Assistance

Walk-out assistance is performed by:

2.3.15.3 Ground to Cockpit Communication

The Ground to Cockpit communication is performed by:


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2.3.15.4 Safety Zones

Safety zones are clear and adhered to Yes No

Wing walkers are used during push back Yes No

Comments on Push back and walk-out assistance:

2.4 Summary

Documents

AHM060_2_Ramp_Handling.pdf