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Ahead of the Learning CurveAhead of the Learning Curve
Investor Presentation
CSFB
Chuck Moran, President and CEO
Tom McDonald, CFO
March 14th 2005
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Safe Harbor Safe Harbor
This presentation includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995. Any such forward-looking statements involve risk and uncertainties that could cause actual results to differ materially from those indicated by such forward-looking statements. Factors that could cause or contribute to such differences include competitive pressures, changes in customer demands or industry standards, adverse economic conditions, loss of key personnel, litigation and other risk factors disclosed under the heading “Management's Discussion and Analysis of Financial Condition and Results of Operations - Future Operating Results” in SkillSoft's Quarterly Report on Form 10-Q for the quarter ended October 31, 2004, as filed with the Securities and Exchange Commission. The forward-looking statements provided by the Company in this presentation represent the Company’s views as of March 14, 2005. The Company anticipates that subsequent events and developments may cause the Company’s views to change. However, while the Company may elect to update these forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing the Company’s views as of any date subsequent to the date of this presentation.
This presentation includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995. Any such forward-looking statements involve risk and uncertainties that could cause actual results to differ materially from those indicated by such forward-looking statements. Factors that could cause or contribute to such differences include competitive pressures, changes in customer demands or industry standards, adverse economic conditions, loss of key personnel, litigation and other risk factors disclosed under the heading “Management's Discussion and Analysis of Financial Condition and Results of Operations - Future Operating Results” in SkillSoft's Quarterly Report on Form 10-Q for the quarter ended October 31, 2004, as filed with the Securities and Exchange Commission. The forward-looking statements provided by the Company in this presentation represent the Company’s views as of March 14, 2005. The Company anticipates that subsequent events and developments may cause the Company’s views to change. However, while the Company may elect to update these forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing the Company’s views as of any date subsequent to the date of this presentation.
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SkillSoft OverviewSkillSoft Overview
SkillSoft is the largest public company in the world with a sole focus on e-Learning
Uniquely positioned to help global enterprises leverage e-learning for maximum impact over the long-term
Dual excellence in e-learning content & technology Content
14,000+ titles of high-quality e-learning content in 15 languages Offerings cover full spectrum of enterprise learning needs with courseware,
SkillSimulations, 24x7 live online mentoring and Referenceware® by Books24x7® Technology
SkillPort, a flexible platform for customizing, delivering, managing and reporting on e-learning
Search-and-Learn™ technology gives learners an integrated view of all learning assets
SkillSoft® Dialogue™ Virtual Classroom technology to support blended learning and rapid content design
SkillSoft is the largest public company in the world with a sole focus on e-Learning
Uniquely positioned to help global enterprises leverage e-learning for maximum impact over the long-term
Dual excellence in e-learning content & technology Content
14,000+ titles of high-quality e-learning content in 15 languages Offerings cover full spectrum of enterprise learning needs with courseware,
SkillSimulations, 24x7 live online mentoring and Referenceware® by Books24x7® Technology
SkillPort, a flexible platform for customizing, delivering, managing and reporting on e-learning
Search-and-Learn™ technology gives learners an integrated view of all learning assets
SkillSoft® Dialogue™ Virtual Classroom technology to support blended learning and rapid content design
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SkillSoft Corporate Highlights SkillSoft Corporate Highlights
Largest direct sales & support organization in e-learning industry with approximately 200 quota carrying direct sales reps
Investment in Telesales for Small & Midsize Corp. Approximately 18% of revenue invested in R&D
annually Ownership of all major content and technology
products Systematic customer feedback process ensures
market focus Serving Global 5000 customer base*
Largest direct sales & support organization in e-learning industry with approximately 200 quota carrying direct sales reps
Investment in Telesales for Small & Midsize Corp. Approximately 18% of revenue invested in R&D
annually Ownership of all major content and technology
products Systematic customer feedback process ensures
market focus Serving Global 5000 customer base*
* Excluding SmartCertify Direct business unit which serves the retail market
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A Sampling of SkillSoft CustomersA Sampling of SkillSoft Customers
Aerospace & DefenseNorthrop GrummanAutomotiveHondaToyotaHyundaiComputerHewlett Packard
Consumer ProductsCastrol/BP LubricantsDel Monte FoodsAllied DomecqElectronic ComponentsAegisFlextronicsSolectron
EnergyShell
Consulting & Business ServicesAccentureADPBooz Allen HamiltonCeridianDeloitteIKONCSCExperionIBMSAICUnisys
Financial ServicesINGMellon FinancialPSCU Financial ServicesGovernment & EducationUS Air ForceUS ArmyAustralian GovernmentUniversity of IowaHealthcareChristiana CareCIGNAHealth PartnersHumanaMcKessonSaint Barnabas
ManufacturingPBRMediaYahoo!
PharmaceuticalsMerckStaffingK-ForceManpowerRobert HalfAdministaffTelecommunicationsAvayaMarconiTELUS
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Priorities of Strategic Learning OrganizationsPriorities of Strategic Learning Organizations
Alignment of learning with the business
On-demand learning
Blended learning Need to integrate customer-specific
content Need to tailor to individual job roles “Speed-to-learning” more important
than ever before Integrating silo technologies is a
major challenge
Alignment of learning with the business
On-demand learning
Blended learning Need to integrate customer-specific
content Need to tailor to individual job roles “Speed-to-learning” more important
than ever before Integrating silo technologies is a
major challenge
7
Search-and-Learn™
Legal Compliance Courseware
SkillSoft’s Rapidly Evolving SolutionSkillSoft’s Rapidly Evolving Solution
Content
An array of multi-modal content products to support all aspects of corporate learning
Technology
Flexible delivery systems to enable learning within the daily flow of work and integration with other enterprise systems
Services
Comprehensive service offerings to optimize corporate learning initiatives at all points in the learning lifecycle
Content
An array of multi-modal content products to support all aspects of corporate learning
Technology
Flexible delivery systems to enable learning within the daily flow of work and integration with other enterprise systems
Services
Comprehensive service offerings to optimize corporate learning initiatives at all points in the learning lifecycle
Desktop Skills Courseware
IT Skills Courseware
Business Skills Courseware
ES&H ComplianceCourseware
SkillPort 3rd Party LMS Support
Course Customization Toolkit
SkillStudio
Dialogue Virtual Classroom
Comprehensive Services
ILTManagement
CredentialingManagement
CustomerContent Support
Advanced ReportModule
Expert-led Certifications
TestPreps
Blended Learning Toolkits
Express Guides
Job Aids
Simulations
Mentoring
SkillBriefs
ExecSummaries
BusinessPro Referenceware
OfficeEssentials Referenceware
FinancePro Referenceware
ITPro Referenceware
EngineeringPro Referenceware
ExecBluePrints
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SkillSoft Courseware CollectionsSkillSoft Courseware Collections
Business Skills 2,400+ courses in 14 languages 2,400+ courses in 14 languages Award-winning learning designAward-winning learning design Collection Includes SkillSimulations, Job Aids, Collection Includes SkillSimulations, Job Aids,
SkillBriefs, Blended Learning ToolkitsSkillBriefs, Blended Learning Toolkits
Information Technology 2,300+ courses in 11 languages Over 80 major IT certification exams
covered Includes Express Guides, TestPrep Exams
and 24x7x365 online mentoring
ComplianceCompliance 150+ courses Environmental Safety & Health Legal compliance & corporate governance
Business Skills 2,400+ courses in 14 languages 2,400+ courses in 14 languages Award-winning learning designAward-winning learning design Collection Includes SkillSimulations, Job Aids, Collection Includes SkillSimulations, Job Aids,
SkillBriefs, Blended Learning ToolkitsSkillBriefs, Blended Learning Toolkits
Information Technology 2,300+ courses in 11 languages Over 80 major IT certification exams
covered Includes Express Guides, TestPrep Exams
and 24x7x365 online mentoring
ComplianceCompliance 150+ courses Environmental Safety & Health Legal compliance & corporate governance
Business Solution Areas:Professional EffectivenessManagement/LeadershipProject ManagementSales & Customer-Facing
SkillsBusiness Strategy & OperationsFinanceHuman ResourcesEnvironmental Safety & HealthFinancial ServicesWorkplace Compliance
IT Solution Areas:Software DevelopmentOperating Systems & ServersInternet & Network TechnologiesEnterprise Database SystemsWeb DesignDesktop Computer Skills
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Books24x7™ Referenceware®Books24x7™ Referenceware®
Largest collection of books online and most flexible licensing model
Over 7,200 unabridged titles Over 2,500 ReferencePoints Over 1,700 new books added in 2005
Utilization in 2004 Over 44 million pages served Over 1.5 million hours of instant learning Average use 17 minutes/session
Coming in early 2005 ExecBlueprints™ Collections Government Essentials™ Collection
Largest collection of books online and most flexible licensing model
Over 7,200 unabridged titles Over 2,500 ReferencePoints Over 1,700 new books added in 2005
Utilization in 2004 Over 44 million pages served Over 1.5 million hours of instant learning Average use 17 minutes/session
Coming in early 2005 ExecBlueprints™ Collections Government Essentials™ Collection
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SkillPort LMSSkillPort LMS
Scalable, reliable, flexible
Search-and-Learn™ provides unified discovery/view/ access of all e-learning assets on system
Low IT support requirements
Support wide range of global users User interface in 8 languages
Strong management and reporting capabilities relevant to e-learning and blended learning
Scalable, reliable, flexible
Search-and-Learn™ provides unified discovery/view/ access of all e-learning assets on system
Low IT support requirements
Support wide range of global users User interface in 8 languages
Strong management and reporting capabilities relevant to e-learning and blended learning
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155
355415
642
1236
0
200
400
600
800
1000
1200
1400
'May-2000
'Apr-2001
'Feb-2002
'Feb-2003
'Feb-2004
'Feb-2005
# of Customersusing SkillPort LMS
Over 1200 customers
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Customization & Authoring Technology3 Approaches to our Customers’ NeedsCustomization & Authoring Technology3 Approaches to our Customers’ Needs
Course Customization Toolkit (CCT) Allows customers to customize existing business skills courses or create their own instructionally-sound courses using SkillSoft methodology. Permits page level editing of text/graphics/audio.
Coming in 2005: SkillStudioA more robust authoring tool that will allow creation, editing and mix-and-match across business and IT titles created in unified architecture.
SkillSoft’s Custom Solutions Group Can be engaged for customization or full course development
Course Customization Toolkit (CCT) Allows customers to customize existing business skills courses or create their own instructionally-sound courses using SkillSoft methodology. Permits page level editing of text/graphics/audio.
Coming in 2005: SkillStudioA more robust authoring tool that will allow creation, editing and mix-and-match across business and IT titles created in unified architecture.
SkillSoft’s Custom Solutions Group Can be engaged for customization or full course development
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SkillSoft® Dialogue™ *Newest Addition to SkillSoft’s e-learning SolutionSkillSoft® Dialogue™ *Newest Addition to SkillSoft’s e-learning Solution
Dialogue LiveHold virtual meetings, classes and training sessions
Dialogue DesignOrganize and build your presentations
Dialogue ResourceStrengthen your sessions with a vast SkillSoft repository
Dialogue LiveHold virtual meetings, classes and training sessions
Dialogue DesignOrganize and build your presentations
Dialogue ResourceStrengthen your sessions with a vast SkillSoft repository
* Planned commercial release in fiscal 2006
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New ProductsReleased and To Be ReleasedNew ProductsReleased and To Be Released
Recently Released
Engineering Pro ExecSummaries ExecBlueprints
Recently Released
Engineering Pro ExecSummaries ExecBlueprints
To Be Released
Dialogue Gov Essentials Legal Compliance Expert-led Certification
Programs
To Be Released
Dialogue Gov Essentials Legal Compliance Expert-led Certification
Programs
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Financial HighlightsFinancial Highlights
• Cash of $65 million at 1/31/2005
• Guaranteed Revenue Backlog at 1/31/05 for FY06 of approximately $168M or approximately 83% of midpoint FY06 Revenue Target
• Costs to support SEC investigation and re-filing of tax returns relating to the restatement of SmartForce historical financial statements ongoing at $500K per quarter
• 48% Renewal Rate FY05/CY04 used to model FY06/CY05
• 120% Upgrade Rate FY05/CY04 used to model FY06/CY05
• New Combined Dollar Renewal Rate of 91%
• Investment of $3.8M in FY05 for launch of new Virtual Classroom product offering
• SmartCertify subsidiary pending sale transaction
• $600K payment per amended employment agreement to Greg Priest
• Cash of $65 million at 1/31/2005
• Guaranteed Revenue Backlog at 1/31/05 for FY06 of approximately $168M or approximately 83% of midpoint FY06 Revenue Target
• Costs to support SEC investigation and re-filing of tax returns relating to the restatement of SmartForce historical financial statements ongoing at $500K per quarter
• 48% Renewal Rate FY05/CY04 used to model FY06/CY05
• 120% Upgrade Rate FY05/CY04 used to model FY06/CY05
• New Combined Dollar Renewal Rate of 91%
• Investment of $3.8M in FY05 for launch of new Virtual Classroom product offering
• SmartCertify subsidiary pending sale transaction
• $600K payment per amended employment agreement to Greg Priest
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Fiscal 2005 Target UpdateFiscal 2005 Target Update
• Revenue expected to be at lower end of previously estimated range of $212M and $217M
• Net income (excluding restructure) expected to be at lower end of previously estimated range of $0.11 to $0.15 per basic and diluted share
• Restructuring charge not expected to exceed $15M and is not included in the $0.11 to $0.15 EPS estimated range
• Net DSO’s of 19 days; Gross DSO’s of 142 days
• Fourth quarter average annual contract value of $135,000
• Fourth quarter average contract length 19 months
• Revenue expected to be at lower end of previously estimated range of $212M and $217M
• Net income (excluding restructure) expected to be at lower end of previously estimated range of $0.11 to $0.15 per basic and diluted share
• Restructuring charge not expected to exceed $15M and is not included in the $0.11 to $0.15 EPS estimated range
• Net DSO’s of 19 days; Gross DSO’s of 142 days
• Fourth quarter average annual contract value of $135,000
• Fourth quarter average contract length 19 months
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Fiscal 2006 Financial TargetFiscal 2006 Financial Target
Midpoint % RangeRevenue $203 M 100% $200 - 206 MGross Profit $180 M 89% $174 - 185 MResearch and Dev $37 M 18% $36 - 38 MSales and Marketing $90 M 44% $89 - 91 MGeneral and Administrative $28 M 14% $27 - 28 M*Amortization (non-cash) $10 M 5% $10 MOther Income $0.4 M - $0.4 - 0.5 MCash Tax $0.6 M - $0.6 - 0.7 M*Tax (non-cash) $4.3 M 2% $3.5 - 5.0 MAdjusted Net Income (1) $10.5 M 5% $8 - 13 M
EPS (1) $0.10 $0.08 - $0.12*Amort (non-cash) EPS (non-GAAP) $0.09 $0.09*Tax (non-cash) EPS (non-GAAP) $0.04 $0.03 - $0.05Diluted Shares Outstanding 110 M 108 -112 M
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Fiscal 2006 Financial TargetFiscal 2006 Financial Target
(1) Net Income Excluded:
• Foreign exchange gains or losses
• Expensing of stock options (Third quarter of fiscal 2006)
• Any settlement with Company’s insurers related to 2002 class action litigation settlement, related litigation and SEC investigation
• Potential negative impact of resolution of litigation matters and potential restructuring charges
• Potential impact of any future acquisitions or divestitures, including potential non-recurring acquisition related expenses and amortization of any purchased intangibles and deferred compensation charges resulting from an acquisition transaction
• Effect of a public offering or other financing arrangements that could impact outstanding shares and thereby the Company’s EPS outlook
(1) Net Income Excluded:
• Foreign exchange gains or losses
• Expensing of stock options (Third quarter of fiscal 2006)
• Any settlement with Company’s insurers related to 2002 class action litigation settlement, related litigation and SEC investigation
• Potential negative impact of resolution of litigation matters and potential restructuring charges
• Potential impact of any future acquisitions or divestitures, including potential non-recurring acquisition related expenses and amortization of any purchased intangibles and deferred compensation charges resulting from an acquisition transaction
• Effect of a public offering or other financing arrangements that could impact outstanding shares and thereby the Company’s EPS outlook
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Fiscal 2006 Tax ProvisionFiscal 2006 Tax Provision
Highlights:• SkillSoft strategy is to maximize cash by minimizing the CASH effective tax
rate
• Utilized $22M of NETg settlement reducing taxable income in FY05
• FY06 projected annual cash tax rate to 4.0% - 6.0% and total provision projected 28% - 34%; US Fed NOL’s of $350M
• Acquired NOL (SmartForce) are the oldest and must be used first (FIFO) and have an annual limitation cap
• Skillsoft historic NOL’s serve to drive the effective tax rate significantly lower than acquired NOL’s
• Tax benefit for acquired NOL’s utilized reduces Goodwill
• For financial statement purposes SkillSoft will provide full tax expense (non-cash) on any profit sheltered by acquired NOL
• Limitations on utilization of acquired NOL per year
• NOL generated as SkillSoft standalone and as a combined company after 9/6/2002 can be used against income to reduce tax expense
Highlights:• SkillSoft strategy is to maximize cash by minimizing the CASH effective tax
rate
• Utilized $22M of NETg settlement reducing taxable income in FY05
• FY06 projected annual cash tax rate to 4.0% - 6.0% and total provision projected 28% - 34%; US Fed NOL’s of $350M
• Acquired NOL (SmartForce) are the oldest and must be used first (FIFO) and have an annual limitation cap
• Skillsoft historic NOL’s serve to drive the effective tax rate significantly lower than acquired NOL’s
• Tax benefit for acquired NOL’s utilized reduces Goodwill
• For financial statement purposes SkillSoft will provide full tax expense (non-cash) on any profit sheltered by acquired NOL
• Limitations on utilization of acquired NOL per year
• NOL generated as SkillSoft standalone and as a combined company after 9/6/2002 can be used against income to reduce tax expense
19
Estimated Tax ScheduleEstimated Tax Schedule
2005 2006Effective Cash Tax Rate 2 - 5% 4 - 6%
* Effective Non - Cash Tax Rate 1 - 4% 24 - 28%
Effective EPS Tax Rate 4.5 - 6% 28 - 34%* Reduction of Goodw ill
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Operating ModelOperating Model
Revenue 100 % 100 %
GM 88-90 % 88-90 %
R&D 18-19 % 17-18 %
S&M 44- 45% 40-42%
G&A 12- 13% 10-11 %
G&A† 1%
† SEC Investigation & re-filing tax returns due to restatement
Revenue 100 % 100 %
GM 88-90 % 88-90 %
R&D 18-19 % 17-18 %
S&M 44- 45% 40-42%
G&A 12- 13% 10-11 %
G&A† 1%
† SEC Investigation & re-filing tax returns due to restatement
CurrentCY05/FY06
% (est)
CurrentCY05/FY06
% (est)
Target Long-term
% (est)
Target Long-term
% (est)