AGENDA

REGULAR BOARD MEETING

TRANSIT AUTHORITY OF THE CITY OF OMAHA 2222 Cuming Street

Omaha, Nebraska, 68102 MARCH 26, 2020

8:30 a.m.

1. Call to Order: Notice of the Regular Meeting was published in the Omaha World Herald on March 22, 2020.

2. Approval of Minutes of Previous Meetings:

a. Regular Meeting: February 27, 2020 3. Succession Task Force Update (A. Haase & J. Lund)

4. Resolution #412 – Approval of Federal Certifications & Assurances (C. Simon)

5. Resolution – Request Approval for the Proposed Change Order for Weitz to Install the Service

Conductors for Power to the ORBT Platforms as Included in the ORBT Station Roadway Package, a Portion of the Omaha Rapid Bus Transit Project (J. Willoughby)

6. Resolution – Request Approval of CY 2019 Audited Financials (D. Finken)

7. Resolution – Request Approval to Amend the 2020 Transportation Improvement Program (J. Rumery)

8. Resolution – Request Approval of New 3-Year Labor Agreement Between Metro and General

Drivers and Helpers Union, Local #554, I.B.T., from January 1, 2020 through December 31, 2022 (D. Jameson)

9. Resolution – Approval of Fuel Contract – August 2020 to December 2020 (C. Simon) 10. Resolution – Approval of Fuel Contract – January 2021 to June 2021 (C. Simon) 11. Administrative Report (C. Simon)

12. Executive Session

This Board reserves the right to enter into Executive Session in order to protect the public interest with respect to discussion regarding litigation, personnel, and other matters listed in Nebraska Revised Statute § 84‐1410.

13. Date, Time and Place of Next Regular Board Meeting Thursday, April 23, 2020 at 8:30 a.m. Authority’s Administrative Building 14. Adjournment Tentative Resolutions for Next Board Meeting None 

4. RESOLUTION: RESOLUTION #412 – APPROVAL OF FEDERAL

CERTIFICATIONS & ASSURANCES

EXPLANATION: Each year, as part of Metro’s receipt of Federal Grant monies, Metro and its attorney are required to sign and file a certificate of assurance (C & A) that all required Federally mandated programs will be followed.

Staff is requesting authority to authorize the Executive Director and Attorney to execute the 2020 revised C & A.

Resolution #412 authorizing same is included in your Board packet.

Recommend Full Board Approval.

RESOLUTION NO. 412

March 26, 2020 Omaha, Nebraska

RESOLVED BY THE BOARD of DIRECTORS of the TRANSIT AUTHORITY OF THE CITY OF OMAHA: WHEREAS, the Transit Authority of the City of Omaha exists and is in being by virtue of Section 14-1801 through 14-1826, Neb, Rev. Stat. as amended from time to time (“Transit Authority Law”), together with such other state and local laws as may be applicable from time to time; WHEREAS, the Transit Authority of the City of Omaha is a governmental subdivision of the State of Nebraska, a body politic and corporate, and pursuant to the Transit Authority Law has broad powers relating to public transportation, excluding railroads and taxi-cabs; and WHEREAS, the Transit Authority of the City of Omaha is a “Designated Recipient” (as defined by 49 USC §5307 (a)(2), of Urbanized Area Formula Program assistance and the Master Agreement) and other federal assistance and other programs in keeping with the Federal Transit Administration, an operating administration of the United States Department of Transportation (the “FTA”) award of federal transit assistance (funding or funds) in the form of a federal grant, a cooperative agreement, a loan, a line of credit, a loan guarantee or otherwise to support a public transportation project (individually or collectively, “Federal Assistance”); and WHEREAS, application for, grant and receipt of, such Federal Assistance has, may, will require or impose certain obligations upon the Transit Authority of the City of Omaha from time to time as a prerequisite to, or condition of, such application, grant or receipt of Federal Assistance, including without limitation, the execution and performance of and in respect of the “Master Agreement” and any related cooperative or other agreement and any related programs, providing the local share of the project cost, making any and all required certifications and assurances to the FTA as may be time to time required for specific projects or otherwise as a prerequisite to, or condition of, such application, grant, receipt or award of Federal Assistance and related programs; and WHEREAS, among other matters, it is intended that this Resolution shall authorize the Transit Authority of the City of Omaha to file applications for Federal Assistance in the manner and form as may be and to execute, deliver, perform and to otherwise comply with, under and in respect of, the “Master Agreement” and any related cooperative or other agreement and any related programs, and such other obligations as required or imposed by the FTA from time to time as a prerequisite to, or as condition of, such application, grant, receipt or award of Federal Assistance and related programs. NOW, THEREFORE, BE IT RESOLVED BY THE TRANSIT AUTHORITY OF THE CITY OF OMAHA BOARD: 1. The Executive Director of the Transit Authority of the City of Omaha (and his/her written designee) is hereby

authorized on behalf of the Transit Authority of the City of Omaha and to execute and file applications with the FTA for federal transportation assistance authorized by 49 USC Chapter 53, Title 23, United States Code, and any and all other federal statutes administered by the FTA authorizing a project administered by the FTA for projects programmed in the then current first year element of the Transportation Improvement Program (TIP) of the Transit Authority of the City of Omaha, including any amendments thereto.

2. The Executive Director of the Transit Authority of the City of Omaha (and his/her written designee) is hereby

authorized to execute, deliver, perform and to otherwise comply with, under and in respect of, the “Master Agreement” and any related cooperative or other agreement and any related programs, and such other obligations as required or imposed by the FTA from time to time as a prerequisite to, or as a condition of, such application, grant, receipt or award of Federal Assistance at any time and to execute and file application for such other federal financial assistance and related programs in keeping with the FTA’s award of federal transit assistance (funding or funds) as may be approved by this Board from time to time in fiscal year 2019/2020 or calendar year 2020 and, together with any such application to execute such annual certification and assurances and other documents as may be required by the FTA as a prerequisite to, or as condition of, such application, grant, receipt or award of Federal Assistance and related programs.

ADOPTED BY: ________________________________________________ CHAIR

CERTIFICATE The undersigned duly qualified Recording Secretary, acting on behalf of the Transit Authority of the City of Omaha, certifies that the foregoing is a true and correct copy of a Resolution adopted at a legally convened meeting of the Board of Directors held on ________________.

Signature of Recording Officer Title of Recording Officer Date

5. RESOLUTION: REQUEST APPROVAL FOR THE PROPOSED CHANGE ORDER

FOR WEITZ TO INSTALL THE SERVICE CONDUCTORS FOR POWER TO THE ORBT PLATFORMS AS INCLUDED IN THE ORBT STATION ROADWAY PACKAGE, A PORTION OF THE OMAHA RAPID BUS TRANSIT PROJECT

EXPLANATION: Weitz was awarded the ORBT Roadway Package contract for

$8,903,028.00. The package included the construction of all of the components related to the station platforms including some utility installations. The bid package included the installation of electrical conduits, power cabinets and communications wiring from the power cabinet on the platform to the canopy. Through design discussions with OPPD they were going to install the electrical service conductors from their power source to the power cabinet on the platform. Based on OPPD’s current workload and ability to meet the construction schedule, Metro requested a proposal from Weitz to complete the work. The scope of the proposed change order is the installation of the service conductor from the OPPD source location to the new power cabinet installed at all 24 platforms. The cost of the proposed change order from Weitz is a not to exceed amount of $199,720.00. The proposed amount is 9.89% greater than the Independent Cost Estimate.

We are requesting the Board authorizes the Executive Director to execute the proposed change order for Weitz to install the service conductors to provide power service to the 24 ORBT Roadway Package platforms.

This item was forwarded to the Procurement Committee, prior to the Board meeting for their review.

6. RESOLUTION: REQUEST APPROVAL OF CY 2019 AUDITED FINANCIALS

EXPLANATION: Staff is seeking approval of the 2019 audited financial statements. Metro’s

Finance Committee met with the representative from Hamilton Associates, Curt Simon, and Denise Finken to review the December 31, 2019 Audited Financial Statements prior to today. A copy of the audit report is included in the Board Packet or under separate cover. Hamilton Associates performed the audit and produced the audit report. The Finance Committee will make their recommendations to the Board concerning approval of the 2019 Audited Financials.

7. RESOLUTION: REQUEST APPROVAL TO AMEND THE 2020

TRANSPORTATION IMPROVEMENT PROGRAM

EXPLANATION: Staff requests approval to amend the 2020 element of the 2020- 2025 Transportation Improvement Program (TIP). This amendment is to program new funds and modify the 2020 Program of Projects (POP).

This amendment satisfies the approved Local, State and Federal planning

process requirements. Staff recommends programming new Urbanized Area Formula Apportionment Funds (5307) and Bus and Bus Facility Apportionment Funds (5339) in the FY 2020 element of the TIP. Additionally, staff is recommending modification of the 2020 Program of Projects in the following manner:

PROJECT SOURCE OF

FUNDS AMOUNT DESCRIPTION

REVENUE ROLLINGSTOCK

5307 Total: $1,800,000.00 Fed: $1,530,000.00 Local: $270,000.00

Replace fixed and demand response vehicles

SUPPORT EQUIPMENT AND

FACILITIES

5307 Total: $518,906.00 Fed: $415,124.00 Local: $103,781.00

Replace, repair and upgrade building equipment, and related

items

TRANSIT ENHANCEMENTS

5307 Total: $300,000.00 Fed: $240,000.00 Local: $60,000.00

Bus shelters and signage

UNIFIED WORK PROGRAM

5307 Total: $1,085,000.00 Fed: $868,000.00 Local: $217,000.00

Short and Long Range Transit Planning, Program Support and

Administration

CAPITALIZED OPERATIONS

5307 Total: $2,670,769.00 Fed: $2,136,615.00 Local $534,154.00

ADA Paratransit Operations and Program Administration,

Employee and Staff Training

PREVENTATIVE MAINTENANCE

5307 Total: $4,343,750.00 Fed: $3,475,000.00 Local: $868,750.00

Maintenance for revenue Rolling stock and BG&E

REVENUE ROLLINGSTOCK

5339 Total: $1,297,475.00 Fed: $1,037,980.00 Local: $259,495.00

Replace fixed and demand response vehicles

Board approval will allow the projects to be updated and committed for FY 2020. Projects will be submitted to MAPA for consideration at the March 2020 MAPA Board Meeting. Total new encumbrance of local funds from these changes will be: $2,313,180.00. This item will be reviewed by the procurement committee prior to the Board Meeting. Assuming committee concurrence, staff requests the Board approve the Resolution as presented.

8. RESOLUTION: REQUEST APPROVAL OF NEW 3-YEAR LABOR AGREEMENT BETWEEN METRO AND GENERAL DRIVERS AND HELPERS UNION, LOCAL #554, I.B.T., FROM JANUARY 1, 2020 THROUGH DECEMBER 31, 2022

EXPLANATION: Staff is requesting Board approval of a new three-year labor

agreement between Metro and the Council Bluffs Bus Operators, members of General Drivers and Helpers Union, Local #554, I.B.T. The Company’s final offer was ratified by the rank and file on February 12, 2020. Every employee will receive a 3.7% wage increase over the life of the contract. Additional changes include increased Metro contributions to the Teamster pension fund. Changes in total compensation and benefits are negotiated on a parity basis as compared to the TWU.

This will be sent to the Personnel Committee for their review and

comment, prior to this Board meeting. Recommend Full Board Approval. 9. RESOLUTION: APPROVAL OF FUEL CONTRACT – AUGUST 2020 TO

DECEMBER 2020 EXPLANATION: On February 26, 2020, the price of diesel fuel dropped such that it

was prudent to obtain quotes for diesel fuel for the period of August 1, 2020 through December 31, 2020.

There were 5 compliant bidders. Petroleum Traders submitted the low compliant bid at $1.6463 per gallon, including freight, for 270,000 gallons. The Executive Director advised the Board Chair, Mr. Young, who agreed with the approval of the contract to Petroleum Traders. We are requesting full Board concurrence for a contract award to Petroleum Traders in the amount of $444,501.00 for the diesel purchases. Petroleum Traders are paid upon invoicing after delivery, which is spread out incrementally throughout the contract period. Recommend Full Board Approval.

10. RESOLUTION: APPROVAL OF FUEL CONTRACT – JANUARY 2021 TO JUNE 2021

EXPLANATION: On March 10, 2020, the price of diesel fuel dropped such that it was

prudent to obtain quotes for diesel fuel for the period of January 1, 2021 through June 30, 2021.

There were 3 compliant bidders. Petroleum Traders submitted the low compliant bid at $1.5084 per gallon, including freight, for 330,000 gallons. The Executive Director advised the Board Chair, Mr. Young, who agreed with the approval of the contract to Petroleum Traders. 

We are requesting full Board concurrence for a contract award to Petroleum Traders in the amount of $497,772.00 for the diesel purchases.

Petroleum Traders are paid upon invoicing after delivery, which is spread out incrementally throughout the contract period.

Recommend Full Board Approval.

PURPOSE

MISSION

VISION

The Omaha metro area needs reliable, quality public transportation to grow sustainably and serve the diverse needs of our residents.

Together, Metro connects our community, through quality transit services to the people and places that matter most.

Metro is a valued transportation choice for all members of our community and a vital partner in Omaha’s future.

Metro aims to realize this vision by cultivating and investing in:Collaborative communication

Employee empowerment

Culture of respect & appreciation

Well-maintained equipment & facilities

Up-to-date technology & processes

Ongoing training & safety efforts

Collaborative partnerships to improve our service

Outstanding rider communication & experience

Recognition of Metro’s value to the community

VALUESUnity: We are a team with a common purpose.Responsibility: We take pride in our work and are committed to going above and beyond.Care: We care about our customers and each other.Resourcefulness: We are adaptable and driven to overcome challenges.Learning: We are always training for tomorrow.Appreciation: We are motivated to provide a quality of life for those we love through competitive wages and compensation.

PROJECT PHOENIX

PROJECT PHOENIX

Project Phoenix aims to make Metro a great place to work by creating a stronger culture and improving the

way we work together

RECOGNITION OF METRO’S

VALUE TO THE COMMUNITY

COLLABORATIVE PARTNERSHIPS

TO IMPROVE OUR SERVICE

UP-TO-DATE TECHNOLOGY AND

PROCESSES TO ENSURE QUALITY EQUIPMENT

AND SERVICE

CLEAN, FUNCTIONING,

WELL-MAINTAINED EQUIPMENT &

FACILITIES

OUTSTANDING RIDER COMMUNICATION AND

EXPERIENCE -“THE RIDER COMES

FIRST”

EMPLOYEE EMPOWERMENT

THROUGH CAREER ADVANCEMENT AND REWARD

ONGOING TRAINING &

SAFETY EFFORTS FOR ALL

DEPARTMENTS

TRANSPARENT 2-WAY

COLLABORATIVE COMMUNICATION

A CULTURE OF MUTUAL RESPECT,

APPRECIATION, AND TEAMWORK

METRO IS A VALUED TRANSPORTATION CHOICE FOR ALL MEMBERS OF OUR COMMUNITY AND A VITAL PARTNER IN OMAHA’S FUTURE.

VISION:

SERVICE COLLABORATIONS, RIDER EXPERIENCE

MAINTENANCE, EQUIPMENT, AND TRAINING

COMMUNICATION, CULTURE, AND

CAREERS

PROJECT PHOENIX | PAGE 1

Meeting Minutes – February 27, 2020

MINUTES

REGULAR MEETING TRANSIT AUTHORITY OF THE CITY OF OMAHA

2222 Cuming Street Omaha, Nebraska, 68102

January 30, 2020 MINUTES

The Transit Authority of the City of Omaha Board met in Regular Session on Thursday, January 30, 2020 at 8:30 a.m., in the Authority’s Administration Building, 2222 Cuming Street, Omaha, Nebraska 68102. Notice was given in advance of the meeting by publication in the Omaha World Herald. For the benefit of the public in attendance, a copy of the Open Meetings Law is posted in the meeting room and the Agenda is published on the display in the facility lobby. The following persons were in attendance at the meeting:

Authority Board:

Mr. Michael Young, Chair Mr. Jay Lund, Vice Chair Ms. Amy Haase, Secretary/Treasurer Mr. Daniel Lawse Ms. Julia Plucker

Authority Staff:

C. Simon, Executive Director E. Simpson, Legal/Human Resource Director (Absent) D. Finken, Finance Director D. Jameson, Safety Director K. Shadden, Operations Director L. Barritt, Marketing Director G. Bradley, Maintenance Director J. Willoughby, Senior Project Manager Engineering/Transportation/Planning (Absent) J. Rumery, Grant Administrator (Absent) Others Present: Other Metro staff Other MAPA staff Other Intelliride staff Stephen Osberg Jim Brentlinger Kimara Snipe Marisa Martinez Bill Troe Linda Lovgren

Meeting Minutes – February 27, 2020

Agenda Item #1: Call to order

Mr. Young called the meeting to order at 8:31 a.m. For the benefit of the public in attendance, a copy of the Open Meetings Law has been posted in the meeting room and the Agenda is published on the display in the facility lobby. Agenda Item #2: Approval of Minutes of Previous Meetings Mr. Young entertained a motion to approve the minutes of the Board Meeting on January 30, 2020. Motion by Mr. Lund; Second by Ms. Haase ROLL CALL: UNANIMOUS; MOTION CARRIES. Agenda Item #3a: Administrative Reports (C. Simon)

Metro is currently short 1 operator Metro continues to advertise for skilled mechanics, and recently brought back some retired mechanics

on a part-time basis to fill in the gap in Maintenance

Agenda Item # 3b: Administrative Reports (D. Jameson)

All Maintenance and Utility staff concluded their Smith System and ORBT bus driving training last week. We plan to start early next month with Operator training on ORBT buses. The second phase of training with the Operators will include familiarization and initial driving the bus, inside our bus barn. This will follow by platform training and then ORBT public information training.

2 of the new paratransit vans that were delivered were built incorrectly by the factory, as the left side seating was installed in the wrong location, too far forward. The other 2 vans have the same issue, but are still at the dealer. They now have to replace the flooring to repair. The manufacturer is sending new floors next week to the dealer. ETA, hopefully in March. The balance of our order, 13 vans, the manufacturer is still awaiting the results of requisite FTA Altoona testing and certification because it is a new model year, (same as crash testing a new automobile); and we hope to have the balance of the vans by later in the summer.

The Guard Shack remains on order, and on schedule, and should arrive in late March. The Guard Shack will be located under the CNG canopy. This will allow maintenance staff to get out of inclement weather during the lengthy CNG fueling process.

We will be sending Tracy Wells to Smith System recertification training the 1st of April. Additionally, we will be sending R Sherping and R DeLeon to Kansas City in April for two days for Comprehensive ADA Paratransit Eligibility training.

Meeting Minutes – February 27, 2020 BG&E staff has started re-painting the stripes in the bus barn. Beginning later next month, maintenance staff will start the summer-time process of checking a/c systems on buses.

The Quality Team from Project Phoenix continues to meet every other Friday. Quality Team members are bus operators, E Gomez, R Sosa, J Martinez, from maintenance, S Scheer, and from admin. staff, T Wells, R DeLeon and myself. This past month, work continued on fabric cleaning procedures for bus passenger seats, dialogue with company-wide recycling education campaign, maintenance department small equipment and trash issues at shelters and transit centers.

The CNG canopy installation is complete outside of our 22nd Street exit doors, however we are awaiting for the electricians to return to complete the wiring connections.

The TSA was here earlier this month as we finalized our plans for the next TSA SETA, (Security Enhancement Through Assessment) training exercise; (pass out Fact Sheet handout). We are working on Phase 3.

Agenda Item # 3c: Administrative Reports (J. Rose)

MARKETING | COMMUNICATIONS

SOCIAL MEDIA SUMMARY1.23.20 - 2.19.20

1

Facebook: Metro Transit Omaha

Twitter: @rideORBT

Instagram: @metrotransitoma

Posts: 13Reach: 8,501Reactions: 377Comments: 52Shares: 5317 new page likes | 1.1% increase

Posts: 4Likes: 153Currently averaging 33 likes per postComments: 1745 new followers | 5.5% increase

Tweets: 27Impressions: 27,700Currently averaging 909 impressions per tweetMentions: 25Profile visits: 38538 new followers | 9.2% increase

MARKETING | COMMUNICATIONS

ORBT UPDATE

Westroa

ds

90th St

84th St

72nd St

62nd St

49th St

42nd St

33rd St

Park Av

e

24th St

19th St

DODGE ST

W DODGE RD

15th St

10th St

20th St

15th St

12th St

TM

NOT STARTED UNDER CONSTRUCTION PLATFORM COMPLETEConstruction has not started on this station

This station is currently under construction, which may affect travel lanes or sidewalks

An ORBT platform has been built! Sidewalk and travel lanes are open

Park Av

e

24th St

CONSTRUCTION STAGESupdated 2.19.20

CANOPY INSTALLEDAn ORBT canopy has been installed! The ORBT system is being tested and will launch later this year

2

Our crews are currently working on eight ORBT station locations: Westroads, 49th westbound, 24th westbound, 20th westbound, 15th westbound, 19th eastbound, 15th eastbound, and 10th eastbound.

Platforms are finished at 90th, 84th, 72nd, 62nd, 42nd & 33rd, and road barricades have been pulled. Lanes will continue to be opened as platforms are completed.

All ORBT buses are here! On Wednesday, February 12th, we hosed an event for the media and our ORBT stakeholder committee. More events will continue to be scheduled prior to the system launch.

As construction continues, informational messages will be posted on Facebook, Twitter, and rideORBT.com’s construction updates page. Information will also be sent out internally to staff and to the Public Works email list.

MARKETING | COMMUNICATIONS 3

EARNED MEDIA SUMMARY1.23.20 - 2.19.20

Total Stories: 59Ad Value: $61,651Publicity Value: $192,482

9 EVEN

TS

48+ PEOP

LERE

ACHE

D

OUTREACH SUMMARY1.23.20 - 2.19.20

Outlook Nebraska (how to ride)Central High SchoolCornhusker Cosmopolitan ClubTransit Oriented Development StakeholdersLeague of Human Dignity (how to ride)ConnectGo Autonomy screeningOmaha Press Club Noon ForumLeadership OmahaAvenue Scholars

HOW TO

RIDEJason Rose

Outreach Coordinator

Meeting Minutes – February 27, 2020

Agenda Item #4: Succession Task Force Update (J. Lund & A. Haase)

Mr. Lund and Ms. Haase reported to the Board that the Succession Task Force met for the third time several weeks ago to interview two qualifying search firms that meet Metro’s criteria. One firm was chosen unanimously. This firm has a good track record and specifically works within transit. The Succession Task Force feels that Metro will be able to form a strong partnership with the chosen firm. The task force will meet monthly, and the next scheduled meeting will be March 23 and 24, 2020. Agenda Item #5: Administrative Report (C. Simon) Mr. Simon informed the Board that Metro is working on a public transit safety plan required by the FTA. The State of Nebraska has contracted with SRF consulting to assist in its development. Several meetings have already occurred towards creation of the plan. Mr. Bill Troe of SRF presented to the Board that all transit agencies are expected to have the final plan in place by July 20, 2020 and Metro should have no problem meeting this deadline. Metro will include 7 target areas that include risk analysis and mitigation strategies for each area. Mr. Simon notified the Board that fuel recently dropped to an annual low. Mr. Simon locked in a contact that will span from July to the end of December 2020, which will save Metro approximately $95,000. This occurred too late to add to the February Board agenda so the resolution will be brought forward at the March Board meeting. Lastly, Mr. Simon informed all in attendance at the Board meeting that Board members will be doing an walkthrough after the meeting to allow Metro employees the opportunity to meet and interact with Board members. Agenda Item #6: Executive Session Mr. Young entertained a motion to enter into Executive Session at 9:33 a.m. Motion by Mr. Lawse; Second by Ms. Haase. ROLL CALL: UNANIMOUS; MOTION CARRIES. Mr. Young entertained a motion to return to Regular Session at 10:00 a.m. Motion by Mr. Lawse; Second by Mr. Lund. ROLL CALL: UNANIMOUS; MOTION CARRIES.

Agenda Item #10: Date, Time and Place of Next Board Meeting

Meeting Minutes – February 27, 2020 Thursday, March 26, 2020, at 8:30 a.m. at Metro Transit Authority’s Administrative Building. Agenda Item #11: Adjournment There being no further business to come before the Board, a motion was entertained to adjourn the meeting at 10:00 a.m. Motion by Mr. Lund; Second by Mr. Lawse to adjourn. ROLL CALL: UNANIMOUS; MOTION CARRIES.

____________________________________ Mr. Michael Young – Chair

____________________________________

Recording Secretary

ACTUAL BUDGET $$ % ACTUAL BUDGET $$ %VAR VAR VAR VAR

Revenue Passenger Fares 261,997 296,715 -34,718 -11.70% 556,486 593,430 -36,944 -6.2% Property Tax Revenue 1,553,966 1,553,966 0 0.00% 3,107,931 3,107,931 0 0.0% Federa 540,975 475,645 65,330 13.74% 1,081,950 951,290 130,660 13.7% State 0 200,000 -200,000 -100.00% 0 400,000 -400,000 -100.0% Contract Services 75,461 74,020 1,441 1.95% 165,044 148,039 17,005 11.5% Other 16,602 45,229 -28,627 -63.29% 54,362 90,457 -36,095 -39.9%

Total Revenues 2,449,001 2,645,575 -196,574 -7.43% 4,965,773 5,291,147 -325,374 -6.1%

Operations Bus Operators 767,577 821,322 53,745 6.54% 1,560,000 1,642,644 82,644 5.0% Maintenance 168,107 184,255 16,148 8.76% 333,188 368,510 35,322 9.6% Fringe 707,252 621,929 -85,323 -13.72% 1,153,543 1,243,858 90,315 7.3% Diesel Oi 153,539 202,585 49,046 24.21% 310,648 405,170 94,522 23.3% M & S Parts 174,632 172,833 -1,799 -1.04% 339,781 345,667 5,886 1.7%

Purchased Transportation 2,059 4,167 2,108 50.59% 4,374 8,333 3,959 47.5%

Total Operations 1,973,166 2,007,091 33,925 1.69% 3,701,534 4,014,182 312,648 7.8%

Gross Profit 475,835 638,484 -162,649 -25.47% 1,264,239 1,276,965 -12,726 -1.0%General & Administrative Salaries 178,731 234,497 55,766 23.78% 380,784 468,994 88,210 18.8% Fringe 128,002 145,032 17,030 11.74% 220,777 290,063 69,286 23.9% Utilities 39,992 37,500 -2,492 -6.65% 84,618 75,000 -9,618 -12.8% Claims 160,541 15,538 -145,003 -933.22% 160,084 31,076 -129,008 -415.1% Premiums 30,574 31,011 437 1.41% 61,149 62,023 874 1.4% Other 110,584 174,905 64,321 36.77% 260,868 349,811 88,943 25.4%

Total G & A 648,424 638,483 -9,941 -1.56% 1,168,280 1,276,967 108,687 8.5%

Total Revenues 2,449,001 2,645,575 -196,574 -7.43% 4,965,773 5,291,147 -325,374 -6.1%Total Operating Expenses 2,621,590 2,645,574 23,984 0.91% 4,869,814 5,291,149 421,335 8.0%

Net -172,589 1 -172,590 95,959 -2 95,961

MetroINCOME STATEMENT

For the Two Months Ending Friday, February 28, 2020

February YEAR TO DATE

Leg/HR Subject E. Simpson Mar-20 Status_Date Status CompletionDate

Completed

A_1 Personnel Drug & Alcohol Generated DOT Random Drug/AlcoholTesting Notifications.

3/19/2020 Completed In Progress

A_2 COVID-19 Reviewed information and guidance; seriesof discusions with staff.

3/19/2020 In Progress On-going

A_3 Legal Litigation Series of discussions with legal counselrelative to pending litigation, discovery, etc.

3/19/2020 On-going On-going

A_4 Workers' Compensation-Court

Preparation of 2019 Self-Insurer Application,Nebraska Workers' Compensation Court forcontinuation of self-insurance.

3/19/2020 In Progress In Progress

A_5 Excess Insurance Preparation and submission of historicalclaim information and application forsubmission for quotes to renew excesscasualty insurance.

3/19/2020 In Progress Mid April In Progress

STAFFING ACTIVITY-- As of 3/19/2020

Department Present Staffing Level

Projected Additional Staffing Needs

Activity

Transportation

Bus Operators--Omaha 153 2 As of the date of this report, four operators were released from training at the end of February. On applicant is scheduled for an interview. Recruiting continues for qualified candidates via Careerlink, www.ometro.com, and involvement with Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Bus Operators--Council Bluffs 5 0

Paratransit Operators 28 3 As of the date of this report, one operator completed training. One candidate will be completing pre-employment testing. Recruiting continues for qualified candidates via Careerlink job posting, and www.ometro.com. Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Maintenance Skilled Mechanics 22 5 Recruiting continues for qualified candidates via Careerlink, www.ometro.com, and

involvement with MCC. Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Support Staff 11 5 The Stores position has been reposted. Metro continues to recruit for qualified candidates to fill the open maintenance positions. A candidate for Maintenance Helper declined the job offer. Metropolitan Community College (MCC). Staff attended the spring job fair for Northeast Community Collect on March 3, 2020. Staff also attended the Bellevue Public Schools Career Expo on March 11, 2020.

Building, Grounds & Equipment 3 0

Administration Supervisory Positions 16 3 Recruiting efforts continue for qualified candidates to fill the remaining Maintenance

Supervisor and Transportation Supervisor positions via Careerlink job postings, www.ometro.com, and bus hood signs. A Paratransit Supervisor has been hired, and will begin training March 23, 2020.

Support Staff – Full Time 25 0

Support Staff – Part Time 3 0

Total Maintenance Expense, per mileBus Series

# Buses in

SeriesFebruary 2020 Last 12 months Last 24 months YTD MPG

2002 11 $0.6932 $1.1605 $0.8199 4.55

2009 8 $0.8170 $1.2850 $1.1704 4.5

2010 23 $3.6591* $1.4096 $1.2126 4.25

2011 9 $1.3572* $1.6207 $1.5181 4.1

2013 8 $0.8406 $1.6356 $1.0820 4.6

2014 10 $1.6828 $1.3967 $1.0234 4.6

2015 5 $0.6077 $0.6230 0.6572 6.0

2018-CNG 14 $0.7888 $0.3815 N/A 3.8

2018-NF 5 $0.6500 $0.5325 N/A 5.3

2018-AD 20 $0.4290 $0.4208 N/A 6.3

Fleet Average 113

$1.4078*collision/eng.damage incl.

$1.0340 $0.8665 4.8

Last 12 & 24 month rows denote rolling calendars.

Route Short Name Route Early Departs% Early

DepartureOn Time Departs

% On Time

DepartureLate Departs

% Late Departure

Total

11 Leavenworth Street 842 11.5% 5,762 79.0% 694 9.5% 7,298

13 13th / L Street 1,700 14.1% 9,392 77.8% 986 8.2% 12,078

14 108th / Fort 1,201 13.7% 6,960 79.4% 600 6.8% 8,761

15 Center Street 1,639 14.4% 8,688 76.5% 1,024 9.0% 11,351

16 East Omaha / North 16th 573 21.0% 2,030 74.4% 126 4.6% 2,729

18 72nd / Ames Avenue 4,930 20.7% 17,904 75.3% 949 4.0% 23,783

2 Dodge Street 4,019 18.5% 15,856 72.8% 1,895 8.7% 21,770

24 24th Street 3,997 22.4% 12,981 72.9% 830 4.7% 17,808

26 North Omaha 569 14.4% 3,261 82.7% 113 2.9% 3,943

3 North 40th / South 42nd 3,041 23.1% 9,809 74.4% 332 2.5% 13,182

30 30th Street 1,915 22.5% 6,467 76.1% 119 1.4% 8,501

34 West I Street 5 2.0% 218 87.9% 25 10.1% 248

35 North 33rd Street 599 6.2% 8,345 86.7% 678 7.0% 9,622

36 South Omaha 443 8.3% 4,456 83.7% 426 8.0% 5,325

4 Maple Street 2,039 15.1% 10,054 74.5% 1,397 10.4% 13,490

5 90th Street 572 9.6% 4,667 78.4% 711 11.9% 5,950

55 Q Street 912 19.5% 3,387 72.3% 383 8.2% 4,682

8 60th / Blondo Street 1,217 22.8% 3,961 74.3% 156 2.9% 5,334

30,213 15.6% 134,198 77.7% 11,444 6.7% 175,855

ROUTE On-Time Performance Departures: Summary, Chart, Table (No EOL TP) - CircleOn Time Performance report - Time Points only. No EOL (End Of Line) time point departures used in the Report. Early <-1m -1<=OnTime<=5m Late>5m

FiltersDate Range Between 02/01/2020 And 02/29/2020 And Hour of Day Between Between

0 And 24 And Route Short Name In List (11, 13, 14, 15, 16, 18, 2, 24, 26, 3, 30, 34, 35, 36, 4, 5, 55, 8) And Is Last Stop in Trip? Equal to 0 And Departure Time Points to

Include (EOL not included by default) In List (Start of LIne (SOL) Time Point, Interior Time Point)

ADMINISTRATIVE REPORT

Grant Administration Update – Jeffrey Rumery:

Grant No. Description Grant Total Funding

Remaining 3/13/2020

Completed Projects Status of ongoing and completed

projects

NE-03-0041 Construct Transit Center(s); Buses

$6,646,607 $937,510

Rolling stock procurement, Westroads and Benson Park Transit Centers; split-funded NOTC upgrade.

Remaining funds will fund transit center enhancements and BRT project.

NE-04-0044 Creighton TC $2,993,130 $1,335,175

Creighton Transit Mall substantially complete on December 1. Phase II will start in Spring of 2019.

Phase 1 construction Complete. Phase 2 slated to start in Spring of 2019, with completion weather dependent.

NE-04-0045 State of Good Repair $9,063,380 $0 SGR I; SGR II; NOTC upgrade.

Grant has moved to close out

NE-04-0048 Crossroads TC $2,155,024 $2,020,187 BRT In progress

Will be used to design and construct stations, and related items, in conjunction with BRT stations.

NE-95-X001

(6) MD CNG; Fiber Optic; Transit Center;

BRT Planning; Rolling Stock

$4,135,000 $207,076

Alternative Analysis; 2013 Rolling stock procurement; BRT Preliminary Engineering, Project Administration. MOBY CNG buses.

Remainder of grant will be used for transit center technology.

Grant No. Description Grant Total Funding

Remaining 3/13/2020

Completed Projects Status of ongoing and completed

projects

NE-34-0004 Fuel Tank Replacement; SGR II; Rolling Stock

$2,489,925 $85,319 SGR II (split-funded) Underground fuel tank replacement,

Remaining funds for office furniture and small projects.

NE-79-0001 BRT TIGER GRANT $14,960,000 $1,430,695

Canopy Contract Awarded, 100% Design complete, Roadway Contract awarded.

Roadway and Canopy project awarded and in progress, buses arriving, technology procured

NE-95-0001 CMAQ Flexed to BRT

$1,000,000 $1,000,000 Will be used to split funds BRT projects.

NE-90-X107 CY 2017 5307 $10,358,988 $0

Purchase first 11 New Flyer and Alexander Dennis Buses. Remaining projects in progress.

All projects are complete. Grant is in Close out.

NE-34-X002 5339 AVL PHASE II $849,373 $35,088

Phase 1 of Trapeze/Tripspark software.

Will fund on going AVL projects. Project is in various phases of completion.

NE-34-0009 Updated 5339 Funds $3,217,239 $20,436 Purchased CNG buses.

Rollingstock purchased, shop tools and employee education in progress.

NE-90-X111 CY 2018 5307 $7,182,976 $18,526 Purchased buses, funded portion of AVL, employee training and ADA services.

PM and various small projects.

NE-95-X004/NE-35-X005

BRT ALLOCATION GRANT

$7,443,889 $3,760,661 PO for Construction and Buses. Grant to be amended to add funds and ALI’s.

MARKETING | COMMUNICATIONS

SOCIAL MEDIA SUMMARY2.20.20 - 3.18.20

1

Facebook: Metro Transit Omaha

Twitter: @rideORBT

Instagram: @metrotransitoma

Posts: 12Reach: 13,321Reactions: 306Comments: 98Shares: 776 new page likes | .4% increase

Posts: 3Likes: 85Currently averaging 32 likes per postComments: 617 new followers | 1.9% increase

Tweets: 29Impressions: 27,900Currently averaging 878 impressions per tweetMentions: 20Profile visits: 43826 new followers | 5.7% increase

As of March 16, we are trying to reserve our social channels for informative posts only. With this approach, we are decreasing the amount of posts across all of our channels and keeping focus on COVID-19 updates and any public information we deem important for our audiences.

MARKETING | COMMUNICATIONS

ORBT UPDATE

2

Our crews are currently working on eleven ORBT station locations: Westroads, 49th westbound, 24th westbound, 20th westbound, 15th westbound, 12th westbound, Park Ave eastbound, 24th eastbound, 19th eastbound, 15th eastbound, and 10th eastbound.

Platforms are finished at 90th, 84th, 72nd, 62nd, 42nd & 33rd, and road barricades have been pulled. Lanes will continue to be opened as platforms are completed.

We hosted two open house events about the transition from Route 2 to ORBT this fall to help riders plan for how their trips may change. A third open house was canceled due to concerns with COVID-19. An online comment form was open through the end of the day on Tuesday, March 24th.

As construction continues, informational messages will be posted on Facebook, Twitter, and rideORBT.com’s construction updates page. Information will also be sent out internally to staff and to the Public Works email list.

MARKETING | COMMUNICATIONS 3

EARNED MEDIA SUMMARY2.20.20 - 3.18.20

Total Stories: 24Ad Value: $27,621Publicity Value: $83,076

9 EVEN

TS

196 PEOP

LERE

ACHE

D

OUTREACH SUMMARY2.20.20 - 3.18.20

Omaha Press ClubLeadership OmahaAvenue ScholarsORBT Stakeholder CommitteeMAPA Transportation ConversationQUADNTI Training: Crisis CommunicationsORBT Open House (Nebraska State Building)ORBT Open House (UNO Thompson Center)

HOW TO

RIDEJason Rose

Outreach Coordinator

21%

22%19% 17%

44%53% 60%

24%11%

33% 22%3% 20%

15%

56%

47%35%

39%

41%

22%

47%

65%27%

12%

26% 49%

3%

6%

37% 22%

17%

43%

10%

55%

22%

4%

10%

12%

9%

14%

3%

5%

14%

8% 8%

4%

8%

14%

65%

4%

0

50

100

150

200

250

300

FEB 2019 MAR 2019 APR 2019 MAY 2019 JUN 2019 JUL 2019 AUG 2019 SEP 2019 OCT 2019 NOV 2019 DEC 2019 JAN 2020 FEB 2020

MONTHLY SERVICE INTERRUPTIONS REVENUE HOURS NOT OPERATED BY TYPE

Other

Accident

Weather

No BusAvailable

Mechanical

No Operator

REV

ENU

EH

OU

RS

NO

T O

PER

ATE

D

286

110

45

86 85

106

7768

38

55

124 125

49

98.7% 99.6% 99.8% 99.6% 99.6% 99.6% 99.7% 99.7% 99.8% 99.8% 99.5% 99.5% 99.8%

1.3% 0.4% 0.2% 0.4% 0.4% 0.4% 0.3% 0.3% 0.2% 0.2% 0.5% 0.5% 0.2%

50%

60%

70%

80%

90%

100%

FEB 2019 MAR 2019 APR 2019 MAY 2019 JUN 2019 JUL 2019 AUG 2019 SEP 2019 OCT 2019 NOV 2019 DEC 2019 JAN 2020 FEB 2020

Percent of Total Revenue Hours

RevenueHours NotOperated

RevenueHoursOperated

0 10 20 30 40 50 60 70 80

Driver

General

Lost & Found

Office Staff

OTP

Routing

Ticket

Vehicle

February 2020Fixed Route Registered Customer Service Concerns by Category

Positive Neutral Negative

Total Registered Customer Concerns(Fixed Route & MOBY)

Positive

Neutral

Negative

Total Registered Customer Concerns(Fixed Route & MOBY)

Lost & Found

Driver

General

On TimePerformanceRemainingCategories

Route FEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE Route

2 138% 140% 142% 136% 131% 131% 139% 148% 145% 142% 134% 113% 126% 136% 2

3 115% 111% 110% 113% 117% 121% 118% 123% 124% 122% 125% 100% 108% 116% 3

4 85% 84% 87% 86% 85% 85% 84% 83% 80% 80% 85% 75% 81% 83% 4

5 70% 68% 65% 67% 62% 61% 66% 66% 69% 67% 64% 55% 61% 65% 5

8 63% 68% 70% 63% 64% 72% 74% 68% 69% 70% 80% 66% 58% 68% 8

11 79% 91% 91% 100% 113% 129% 109% 102% 103% 100% 98% 78% 94% 99% 11

13 71% 74% 70% 75% 78% 75% 74% 76% 72% 70% 70% 65% 64% 72% 13

14 58% 57% 58% 57% 57% 57% 61% 62% 63% 63% 61% 55% 61% 59% 14

15 86% 86% 89% 94% 93% 98% 96% 94% 98% 98% 100% 83% 86% 92% 15

16 82% 86% 77% 76% 77% 85% 79% 66% 70% 70% 67% 59% 57% 73% 16

18 115% 122% 126% 128% 126% 131% 127% 124% 125% 124% 125% 116% 121% 124% 18

24 152% 164% 164% 145% 116% 109% 113% 115% 118% 116% 115% 112% 112% 127% 24

26 88% 86% 86% 91% 91% 78% 76% 76% 86% 80% 75% 81% 90% 83% 26

30 117% 117% 112% 109% 124% 121% 116% 115% 114% 111% 120% 113% 109% 115% 30

34 85% 96% 77% 66% 76% 96% 75% 68% 68% 107% 75% 62% 77% 79% 34

35 64% 71% 69% 68% 68% 65% 64% 62% 66% 71% 68% 69% 70% 67% 35

36 93% 93% 92% 88% 93% 97% 95% 88% 94% 98% 95% 83% 92% 92% 36

Blue 65% 64% 66% 74% 63% 64% 69% 72% 80% 79% 76% 68% 71% 70% Blue

Yellow 81% 88% 89% 89% 76% 81% 80% 81% 84% 88% 93% 78% 70% 83% Yellow

55 102% 103% 86% 93% 80% 93% 90% 86% 82% 91% 92% 70% 73% 88% 55

Green 28% 12% 18% 36% 45% 44% 42% 36% 37% 46% 41% 106% 173% 51% Green

Total 9.96 10.94 12.27 11.95 12.40 12.33 12.46 13.23 12.55 11.76 11.17 10.92 11.79 11.82 Total

Express

RouteFEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE

Express

Route

92 180% 171% 174% 176% 170% 184% 178% 179% 192% 196% 201% 217% 207% 186% 92

93 57% 60% 69% 57% 78% 57% 54% 53% 49% 49% 62% 50% 52% 58% 93

94 52% 61% 52% 62% 84% 86% 92% 97% 73% 71% 78% 68% 67% 73% 94

95 29% 27% 31% 33% 38% 35% 39% 40% 40% 40% 36% 29% 32% 34% 95

96 95% 110% 97% 95% 81% 84% 77% 84% 79% 79% 76% 73% 56% 84% 96

97 126% 122% 120% 118% 111% 106% 108% 104% 109% 107% 98% 99% 111% 111% 97

98 91% 92% 97% 99% 88% 89% 97% 90% 87% 84% 82% 83% 89% 90% 98

Total 8.44 8.66 9.23 9.17 8.85 8.56 9.16 9.77 9.30 8.91 7.75 7.64 8.11 8.73 Total

High-Performing Service: 150% of system average or better

Low-Performing Service: 50% of system average and below

13 Month Route Performance Analysis 2020

Weekday Passengers per Revenue Hour - Local & Circulator Service

Weekday Passengers per Trip - Peak Express Service

Route FEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE Route

2 138% 148% 151% 150% 142% 149% 144% 155% 156% 145% 137% 105% 123% 142% 2

3 81% 73% 72% 68% 70% 66% 75% 81% 80% 72% 81% 64% 68% 73% 3

4 91% 98% 98% 91% 92% 92% 90% 81% 87% 95% 97% 86% 86% 91% 4

5 60% 64% 59% 60% 53% 44% 60% 63% 66% 61% 63% 61% 63% 60% 5

8 48% 56% 57% 54% 47% 45% 50% 61% 58% 58% 61% 57% 41% 53% 8

11 99% 84% 78% 100% 104% 113% 111% 98% 107% 104% 82% 87% 86% 96% 11

13 74% 78% 68% 77% 82% 85% 80% 79% 72% 72% 73% 55% 62% 74% 13

14 50% 48% 49% 49% 51% 58% 51% 50% 54% 57% 53% 56% 48% 52% 14

15 87% 97% 94% 89% 88% 95% 92% 87% 96% 90% 101% 81% 73% 90% 15

18 151% 156% 155% 159% 156% 153% 161% 154% 152% 156% 154% 137% 160% 154% 18

24 117% 127% 124% 128% 126% 140% 129% 129% 123% 128% 126% 114% 130% 126% 24

26 80% 69% 73% 67% 86% 85% 59% 49% 58% 53% 62% 26% 64% 64% 26

30 86% 83% 82% 83% 81% 80% 78% 75% 81% 75% 83% 81% 90% 81% 30

35 59% 73% 66% 54% 64% 73% 68% 74% 71% 66% 77% 54% 70% 67% 35

36 126% 112% 118% 124% 67% 82% 89% 64% 81% 69% 78% 64% 52% 86% 36

Yellow 140% 111% 133% 127% 113% 104% 117% 126% 116% 129% 120% 99% 129% 120% Yellow

55 89% 74% 76% 85% 62% 67% 61% 72% 67% 77% 79% 101% 118% 79% 55

Total 7.80 8.71 10.43 10.76 11.57 11.58 11.35 11.07 11.15 10.89 9.77 8.66 10.83 10.35 Total

Route FEB 2019 MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2020 FEB AVERAGE Route

2 138% 143% 146% 142% 152% 131% 152% 147% 153% 155% 146% 98% 106% 139% 2

3 81% 89% 84% 70% 67% 94% 78% 81% 80% 72% 80% 87% 82% 81% 3

4 114% 121% 103% 101% 108% 106% 94% 108% 114% 114% 126% 106% 90% 108% 4

11 47% 70% 80% 80% 81% 124% 96% 63% 74% 75% 55% 62% 72% 75% 11

13 65% 65% 72% 61% 65% 67% 72% 67% 62% 68% 52% 51% 60% 64% 13

15 78% 83% 99% 85% 84% 92% 91% 91% 97% 92% 94% 72% 79% 88% 15

18 111% 111% 110% 111% 111% 109% 115% 116% 113% 110% 112% 96% 123% 111% 18

24 130% 134% 136% 137% 137% 138% 124% 137% 131% 131% 128% 118% 144% 133% 24

26 64% 51% 60% 65% 48% 61% 47% 50% 52% 50% 62% 74% 86% 59% 26

30 79% 80% 63% 62% 62% 66% 70% 70% 66% 68% 71% 71% 78% 70% 30

35 47% 51% 52% 41% 52% 48% 50% 51% 61% 50% 49% 55% 54% 51% 35

36 62% 86% 88% 74% 53% 77% 66% 58% 78% 99% 58% 72% 79% 73% 36

Total 7.47 9.44 10.33 11.45 11.95 11.37 11.39 11.50 11.30 11.59 9.80 9.09 10.41 10.55 Total

High-Performing Service: 150% of system average or better

Low-Performing Service: 50% of system average and below

Sunday Passengers per Revenue Hour - Local Service

Saturday Passengers per Revenue Hour - Local Service

277 288 337 342 324 306 281 266 257 247 253

286 277322 314 300 277 280 281 254 216 261

338 338355 333 333 320 318 308 290

255

331 336344 355 351

326 304 291 286291

295 321355 355 337

294 296 312 304285

317 362367 364

344324 312 323

301278

301303

331 362368

314282 289

284290

320356

378 367339

324324 333

315299

331367

359 353357

339320 317

287286

342

367

407 384384

360323 318

316306

311

335

356 339293

301305 293

269262

293

326

314 310314

295279 261

247253

0

1,000

2,000

3,000

4,000

2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020

DEC

NOV

OCT

SEP

AUG

JUL

JUN

MAY

APR

MAR

FEB

JAN

Monthly Passenger TripsAll numbers in Thousands

2010 - 2020

3,593

514

3,741

3,975

4,225 4,1784,043

3,7803,623

3,4093,268

Current Month

Service

Service Hours

Service Miles

Interruptions

Hours Between Interuptions

Miles Between Interuptions

Target Miles

Road Calls

Miles Between Road Calls

Paratransit

Total Van Trips

Passenger Hours

Trips per Hour

Passenger Miles

Trips per Mile

Taxi Trips

Total Trips - Van & Taxi

Metro Transit

Operations Report

February 2020

2020 2019 Variance

2289 4 22397

320632 313914

2.22%

2.14%

49

467

6544

3350

90

249

3488

3350

-45.56%

87.75%

87.60%

30 18 66.67%

10688 17440 -38.72%

8304

3913

2.12

50060

0.1659

210

1064

6926

2919

2.37

43110

0.1607

308

7234

19.90%

34.05%

-10.56%

16.12%

3.25%

-31.82%

-85.29%

Year to Date

Service

Service Hours

Service Miles

Interruptions

Hours Between Interuptions

Miles Between Interuptions

Target Miles

Road Calls

Miles Between Road Calls

Paratransit

Total Van Trips

Passenger Hours

Trips per Hour

Passenger Miles

Trips per Mile

Taxi Trips

Total Trips - Van & Taxi

YTD YTD YTD

2020 2019 Variance

47089 46951

659804 648060

147

320

4488

3350

167

281

3881

3350

0. 29%

1. 81%

-11.98%

13.94%

15.66%

44 32 37.50%

14996 20252 -25.95%

15971

12203

1.31

98986

0.1613

437

16408

15006

6233

2.41

92022

0.1631

615

15621

6.43%

95.78%

-45.64%

7.57%

-1.06%

-28.94%

5.04%

,,,, --oa"-'--""'-'-'-'-";-7'-"-7"-'7"-;-'-"-"-"'-7-a"""--7'1t)- Hours E3etwbenServroe Interruptions -

r February 202:G & ,f(O'l9." " '

:soo.l,,,Afi7,, ,

4001, fffll%,::!y ?/l'g""":,a'sHineotreuvrrrrc'ueBpetl*io"nesa-'J.300 i;';E=t _2oo f('if"- 6U

ffitlia lit'!l .200 H[{ % J12!kl ' - Targe" s.qh:ily ..li-!&i GreaterThan

o " 250Hours2020 2U19

ffi!ti,4fii::!, a)_40r;,::,#1_.. . 3'l!., - ?

at=-is !!UFiI!it! Gii!i

f%ONfes:)$etween SQpvice:Integrup7ions a"February-2020 & 20%9 -'

8000

6000

4000

6544

3488

bervice

Interruptions

2000- Target is

Greater Than

3350 Miles

2020 2019

340

320

300

280

260

320

2020

281

2019

8 :ffDlHof!iris:iBetWeefi

-Servi'ce

Interruptions -...

- Target is

Greater Than

250 Hours

'f$9-Mjles' Bffive@fii Sefvicejffimr?upiions -zozoaaoig

4600

44'00

4200

4000

3800

3600

3400

, ffi YTD Miles

Between Service

Interruptions

- Target is

Greater Than

3350 Miles

2020 2019

ll41ms M'itweemi'liob<AaCallsFebruary - 202G 6 21[9

20000. I74;4G = .l a Mile's Betwee'n

15000 Road Calls

10000

5000

10688

s- Target is

Greater Than

10775 Miles

2020 2019

' PaizZq4ypi*.)Va:qM'i4rs'C4%eaty,,-.2m,!$&,"2019 - '.'i

8:i,,,6. ,;._ , _830.4.,_ . - . .. .. .,.,

aOOO i - sParatransitVa'n

7500 Trips6926

7000 ,:

n'ib

660500oO . r-_): - I I

2020 2019

308

300

210 N Taxi Trips

200

100

2020 2019

2iOiO & 2019

8000

6000ffl Paratransit Van &

Taxi Trips

4000

2000 106 /I

omm2020 2019

,- W'J#%!ilI!g Bpt*VeaJt*ad Galls ' -"zbzea zo%4g

2s'oroa' - ' -' " -' 20252 fSY!fflYTDMiles

20000 BetweemRoad14996

:isooo Calls

10000

5000

- Target is

Greater Than

10775 Miles

2020 2019

165"d0

1.6000

15500

15000

14500

15971

2020

15006

2019

j YTD Paratransit

Van Trips

890

615

600437

400

200

2020 2019

i N YTD Taxi Trips

1650016408

N YTD Paratransit

16000

15621Van & Taxi Trips

15500

15000

2020 2019

Service Interuptions Detail

Type

Accident

Unsanitary Bus

Delayed Out Operator

Bus Operator Family Emergency

Drunk on Bus - Police Called

Passenger Emergency

Weather

Mechanical

Unknown

Vandalism on Bus

Heavy Traffic

No Bus Available

Total

February

2019

11

1

20

o

o

2

55

48

o

o

o

10

147

February

2020 Difference

5

1

7

o

o

o

o

30

o

o

o

6

49 -98

2019 2020

YTD YTD Difference

13

1

27

1

o

2

56

105

1

o

o

18

8

2

8

1

1

1

5

60

o

o

1

60

224 147 -77

Mechanical Reasons

Air Conditioner

Air pressure went down

Brake Problem

Broken Belt

Bus Body Problem

Bus shut down

Delayed by Train

Door Problem

Electrical Problem

Farebox

Leaking Fluid

Leaking fuel

Lift malfunction

Light problem

Low water

Mirror Broke

No power

Power Steering Problem

Oil Pressure

Overheated

Radiator Leak

Seat Problem

Starting problem

Suspension problem

Tire problem

Transmission malfunction

Unknown Mechanical

o

5

3

o

2

5

o

4

4

o

3

o

o

3

o

o

5

o

o

3

o

o

1

o

4

o

6

o

3

2

o

o

9

o

o

o

2

4

o

o

1

o

1

2

1

o

2

o

o

o

2

o

o

1

o

- 2

-1

o

- 2

4

o

-4

-4

2

1

o

o

- 2

o

1

- 3

1

o

-1

o

o

-1

2

-4

o

- 5

o

4

4

o

o

18

o

o

2

2

6

1

o

2

o

2

2

1

1

2

1

o

o

2

1

2

7

o

-5

1

o

-4

- 2

o

- 5

- 6

2

-4

1

- 2

-1

o

2

-10

1

o

- 3

1

o

- 2

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Dept. Mo/Yr Subject Description Activity Status_Date Prepared by:

P-CI1 Mar-20 Route System Internal Route Meetings A new pick will be effective on or around

Aoril 26th.

3/1 8/2020 Kelly C. Shadden

P-02 Mar-20 Route Meeting Route Meeting I was involved with the Route Meeting this

month to discuss changes to the system for

the April pick.

3/1 8/2020

P-03 Mar-20 Coordinated

Transportation

Coordinated

Transportation

I am working with MAPA who is working to

develop a regional coordinated

transportation program for the city.

3/18/2020

P-04 Mar-20 ORBT ORBT I did not partici'pated nor was I invited to an

ORBT operational meeting this month.

3/'18/2020

P-05 Mar-20 New Bus

Operators

New Bus Operators __ I assisted with interviewing new Bus

Operators this month.

3/18/2020

P-06 Mar-20 Customer Service Customer Service We continue to monitor customer service

activity with Intelliride.

3/1 8/2020

P-07 Mar-20 Paratransit

Software

Paratransit Software We have been working through issues with

Ecolane and tweaks to their software.

3/18/2020

P-08 Mar-20 Service Getting service out. I continue to work with maintenance and

dispatch to ensure service goes out in a

timely manner each day.

3/'1 8/2020

P-09 Mar-20 Dispatch Dispatch

)

I worked in Dispatch as needed to ensure

coverage in that department.

.3/18/2020

Mar-20 FTA FTA I was involved in 3 phone conference with

FTA Region Vll concerning Corona Virus.

3/1 8/2020

P-1 1 Mar-20 Supervisor Supervisor I was involved with an interview for a new

Transportation Supervisor

3/1 8/2020

P-12 Mar-20 Training Training I was trained this month on Critical

Communications.

3/1 8/2020

P-13 Mar-20 Board Packet Board Packet I prepared the Operations portion of the

Board Packet.

3/18/2020

P-14 Mar-20 Teamsters Teamsters The Teamsters ratified their contract with

!etro and we are awaiting Boa_rd

concurrence.

3/1 8/2020

P-15 Mar-20 Paratransit Paratransit I participated in interviewing.prospectiv'e ,

paratransit operators this month.

3/1 8/2020

P-i 6 Mar-20 Safety Meeting Safety Meeting I participate in the monthly Safety and

Security Meetings.

3/1 8/2020

P-17 Mar-20 Safety Plan Safety Plan I was involved with the Safety Plafi

Workshop which will assist Metro with

compliance for the FTA regulation.

3/1 8/2020I

P-18 Mar-20 Dispatchers Dispatchers I completed schedules in the Dispatch

Department.

3/1 8/2020

P-19 Mar-20 Review Meeting Review Meeting I am a part of David's Review meeting with

the Transportation Manager and MOBY

Manager.

3/18/2020

P-20 Mar-20 Paratransit

Dispatcher

Interview

Paratransit Dispatcher

Interview

I participated in the interview of a potential

Paratransit Dispatcher

3/1 8/2020

P-21 Mar-20 Fare Structure Fare Structure I participated in a meeting concerning

questions as to how Metro will charge fares.

3/1 8/2020

P-22 Mar-20 Route Meeting Route Meeting I participated in a meeting concerning

service changes during the worldwide

pandemic.

3/1 8/2020