HA 660 Spring 2005 1

AGENDA

Course Introduction & Syllabus ReviewStudent Introductions & Student Information

SheetDiscussion of Team ProjectViruses & SpamArticlesChapter 1: Health Care Information Technology

in the Twenty-First CenturyChapter 2: Information Technology and

Managerial ControlTeam Assignment

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Course Introduction

Syllabus HA 660 Web Sites of Interest Learning Teams Article Presentation & Sign Up Sheet Student Introductions & Info Sheet

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Syllabus

Learning Objectives: Develop a general knowledge of information systems and their operation. Develop an understanding of the problems of managing information systems in a health care

environment, including the areas of security, privacy, resources and the challenges as well as opportunities provided by new technologies.

Develop an analytical, logically ordered, critically constructive style for HMIS analysis. Identify the quantifiable and non-quantifiable benefits of information systems in a health care

setting. Develop an understanding of the issues involved in planning, designing, purchasing and

implementing health care systems. Gain an appreciation for emerging technologies and determine the potential impact of such

technologies on health care providers and institutions. Develop an understanding of the quality control aspects and responsibilities of management at all

levels in integrated information settings. Develop an understanding of the challenges posed for information systems design by the merger of

hospital and physicians as well as managed care.

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Syllabus

Method of Evaluation:

Review the method of evaluation on the course syllabus Review the weekly list of activities for each unit

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Syllabus

The following areas must be developed for each Learning Team’s proposed project:

Vision statement

Mission statement

arget audience

Strategic goals (minimum of two)

Objectives for each strategic goal

Functional applications (minimum of two)

Costs and benefits

Access issues that must be resolved

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Y2K

What preparations did your work site go through? What did you do to protect yourself at home? Why was Y2K an issue of concern? Do you think the Y2K issue was legitimate or hype? As a health administration official what particular

areas would you be most worried about during preparations for Y2K?

Why are we still talking about it? What relevance does it have to IT in Healthcare today?

What can Y2K possibly have to do with our course??

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Viruses

How do they work? What is spoofing? What is phishing?? As a health administration official why should you care

about viruses and spam? What can you do about the problem?

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IS CONCERNS CRITICAL TO HEALTH ADMINISTRATION

ReliabilityConsistencyPrivacySecurity Availability IS Must Support Business Functions E-commerce

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Chapter 1 (cont)

Major Healthcare Forces of Change

Expansion of managed care Development of integrated delivery systems Changes in reimbursement Outcomes assessment Demand for “report cards”

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Chapter 1

History

Mainframe Dumb terminals PC Internet Wireless IM & Email Cell Phones

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DEFINITIONS

Network Client Client Server DBMS (Database Management System) File Update Synchronization NOS (Network Operating System) Internet/Intranet VPN (Virtual Private Network) Server-Based Network Peer-to-Peer Network LAN (Local Area Network) File Archiving

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Chapter 1 (cont)

Healthcare Information Systems Can: Provide timely info on clinical and administrative

matters Provide computerized patient records Provide centralized patient data Enhance intra-organizational communication and

data sharing Use of Information Costs and Benefits Data vs. Information Remember: Computers are only tools--GIGOGIGO

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Chapter 1 (cont)

Categories of Information Systems

ClinicalManagementStrategic decision supportElectronic networking & e-health applications

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Chapter 2

Systems Approach 3 Types in Health Services Organizations:

Mechanical systems Human systems Man-machine systems

System attributes: Unity or integrity Complex Hierarchical structure Stability and equilibrium Deterministic or probabilistic Open or closed Influenced by: social factors, economic factors, political factors and

physical environment

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Chapter 2 (cont)

Systems Characteristics

Must have unity or integrity Complex for the most part Must possess some stability & equilibrium Can be either deterministic or probabilistic Three essential components: input(s), conversion &

output(s) Most involve feedback Either open or closed

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Chapter 2 (cont)

Characteristics of Useful Management Information Information -- not merely data Relevant Sensitive Unbiased Comprehensive Timely Action-oriented Uniform (for comparative purposes) Performance-targeted Cost-effective

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Chapter 2 (cont)

Principles of Information Resource Management

1. Treat information as an essential organizational resource.

2. Obtain top executive support for IS planning and management.

3. Develop a strategic plan and vision.

Strategic IS planning must be driven by the business plans of the health services organizations……………………………...

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Chapter 2 (cont)

Page 33, Problem 2.1 (a.) & (g.): Describe the operation and management control of each in systems terms

Team A: ER of an acute care general hospital

Team B: The patient registration process of a medical group practice

Figure 2.7 on page 25 is a good starting point