Amanda A. Garcia2031 Westborough Dr. #1008 | Katy, TX 77449 | Phone: 281-763-5594 | Email: mandyfm86@gmail.com

Administrative Assistant3+ years of experience providing top-notch support to VPs, directors and managers.

10+ years in service/retail industry.

Administrative: Adeptly handle administrative matters including, but not limited to, screening calls, managing calendars, coordinating meetings, composing documents and spreadsheets, and organizing offices for efficiency.

Communications: Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.

Computers: Considered a “power user” of Microsoft Office; quickly learn and master new technology.

Core Knowledge & Skills

Client Relationships Payroll Processing Organized and Efficient Employee Relations

HR Administration Talent Acquisition & Training Employee Onboarding Flexible

PROFESSIONAL EXPERIENCE

LTD Financial Services, L.P. – Houston, TX July 2012-presentHuman Resources Assistant/Payroll Specialist /Client Relations Coordinator– Promoted Sept 2014

Working exclusively under director of human resources with all aspects of payroll for two locations and 500 employees.

Maintain payroll information by collecting, calculating, and entering data. Update payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title

and department/division transfers. Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages. Resolves payroll discrepancies by collecting and analyzing information. Provides payroll information by answering questions and requests. Maintains payroll operations by following policies and procedures; reporting needed changes. Maintains employee confidence and protects payroll operations by keeping information confidential. Contributes to team effort by accomplishing related results as needed. Developed and maintained client policies and procedures pertaining to human resources

Assistant to Recruiter Screen and schedule interviews for all positions Worked closely with recruiting manager Filtered high volume of resumes according to requirements for particular job positions Manage candidate communications Processing background verifications for potential employees Sustaining budgets for various job postings Onboarding/New hire processes Manage applicant tracking Attended various job fairs with recruiting manager to assist

Front Office Administrator Answer and screen at least 160 calls per day using multi-line phone system for company’s C.E.O, C.F.O and VPs Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring visitor log; issuing visitor badges.

Aaron Rents, Inc. | Weatherford, OK (relocated to Houston, TX)

January 2012 – July 2012Customer Service Representative

• Assist customers on the showroom floor • Manage monetary transactions with customers• Strong customer service application• Heavy filing and organization• Maintains customer records by updating account information• Recommends potential products or services by collecting customer information and analyzing customer needs

Brewster Street Icehouse | Corpus Christi, TX (Relocated to Weatherford, OK)June 2011 - December 2011Cocktail Waitress

• Take beverage orders from guests, enter orders in POS system which relays orders to the kitchen and bar• Prepare the bar tab, present check to guest, accept payment, process credit card charges or make change (if

applicable)• Knowledgeable of bar supplies and common drinks

The Office Club | Corpus Christi, TX October 2010 - June 2011Cocktail Waitress/Bartender

• Deliver beverages from busy bar to guests in a timely manner• Respond promptly and courteously to any requests, either by customer or coworker

EDUCATION

Del Mar College – Corpus Christi, TXEmphasis on English

80+ hours completed coursework

Roy Miller High School – Corpus Christi, TX2000-2004

Graduated top 10%High School Diploma

References

Candice HodgsonManager/Coworker

Years known: 4281-914-6032

Nicole WilsonManager/Coworker

Years known: 4870-371-2611

Sarenah PrejeanCoworker

Years known: 3281-608-2410