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Aftermarket is India's first business magazine for the automotive aftermarket . Brought to you by Auto Monitor, it acts as a vital link between manufacturers and dealers and fulfills the communication needs of significant section of automotive professionals and entrepreneurs.
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JANUARY 2013 AFTERMARKET 5
Show Is In
EDITORIAL
With the average age of vehicles on road increasing, and fewer newer vehicles coming on roads, the average owner is a wary one. A reason for the aftermarket segment to proliferate. More and more owners are perpetually in a quest to make their vehicle snazzier. And this is not restricted to only bikes. Even owners of
the lower medium category of cars are known to turn to the aftermarket dealers to give their droopy vehicle a face-lift.
Our cover story this month reflects the evolving change in this booming industry. While those owning high-end bikes and cars are the most obsessive customers, the aftermarket industry too doesn’t lack in catering to this segment.
Add to this the OEM dealerships who are becoming highly aggressive to offer post-warranty service work. The leaner dealer population has been pretty successful in advertising over the past few years and is focusing on growing its aftermarket business. Because that is where the return customers are and also the money. One can attribute OEM success to several factors – prepaid service plans, more aggressive service programs and more electronic engagement with customers – all which goes into making it a highly resourceful business.
In order to manage this rising demand, several aftermarket providers and dealerships are turn-ing to more advanced diagnostic technology tools. Either imported or exclusively manufactured, the complexity of vehicles in terms of computers and wires is making it compulsory to have a PC for diagnostics.
The Internet has also impacted the way the automotive industry interacts with its customer base. A majority of all automotive sales start with some type of research online — from detailed searches for product and pricing information to simple searches for dealer location and phone number. Every manufacturer and seemingly every retailer have a website and conduct more cus-tomer interactions online every day.
Comments can be sent to [email protected]
JANUARY 2013 AFTERMARKET 7
NEWS
FOCUS
INTERVIEW INTERVIEW
COVER STORY
CONTENTS
10 Magneti Marelli To Beef Up Presence In Aftermarket
11 Yamaha Begins Stopwatch Servicing
14 Tata Motors Wants A Showroom Experience
15 A Study On The Global SSBR Market
28 The increasing popularity of Carzonrent, has buoyed it to take the service ‘to the masses’.
26 Sandeep Singh of TKM explains the logic of expanding to semi-urban and rural areas.
32 Naveen Chopra of Vodafone Business Services believes in Machine to Machine.
18
28
26 32
18 Get Your Kicks: Aftermarket has an array of customisation options on offer for premium vehicle owners.
I N D I A ’ S F I R S T M A G A Z I N E F O R T H E A U T O M O T I V E A F T E R M A R K E T
Vol. 2 No. 7 January 2013 www.afmonline.com 52 Pages `50
Brought to you byBrought to you by Auto Monitor
Scan this code onyour smart phoneto visit www.afmonline.inGet Your
Be it in terms of performance or mere looks, tuning your vehicle is in 18
Focus Carzonrent is going mass.
28
InterviewSandeep Singh of TKM speaks.
26
Cover Imaging: Chaitanya Surpur
Cover Design: Mahesh Talkar
NEWS 11
14
JANUARY 2013 AFTERMARKET 9
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10 AFTERMARKET JANUARY 2013
NEWS
Jagdev Kalsi & Nabeel A Khan
Magneti Marelli To Beef Up Presence In Aftermarket M
agneti Marelli, Fiat’s
component arm, is seek-
ing to tap after-sales op-
portunity in India. The
company plans to set up a nationwide
distribution network and also introduce
its flagship garage model Checkstar. The
organized aftermarket has seen much ac-
tivity in the country recently with players
like Bosch and Delphi vying to cut their
share from the expanding pie. Magneti
Marelli started its Indian operations as
OE supplier in 2007 and had a negligible
aftermarket presence. However, the com-
pany clocked a turnover of `800 crore
last fiscal and expects to close at `1,100
crore this fiscal.
In 2013, Magneti Marelli is planning
to build its way into the aftermarket arena
and work on its presence in independent
aftermarket. To start with, the company
has plans to set up a countrywide dealer
network for parts distribution.
Magneti Marelli is on the lookout
for regional non-exclusive distributor
network in the beginning. “At this point
of time, parts-distribution plan is under
finalization. Eventually we’ll go through
a distribution network model. Since we
are looking at non-exclusive distributors,
you need regional players to help you
to establish this network,” said Saju
Mookken, MD and Country Manager at
Magneti Marelli.
Although Magneti Marelli operates out
of seven JVs with eight manufacturing
plants in India, it is not ruling out the
possibility of importing parts from its
global hubs that can strengthen the
company’s Indian aftermarket portfolio.
Cofab, the company’s infamous
shock-absorber brand, with a
production facility in Pune, will be the
first to come to the Indian independent
aftermarket owing to the component’s
consumable nature. “Shock absorber
has a different end life and therefore
the highest potential in the aftermarket.
We already supply shock absorbers to
some companies,” said Saju. Validating
the worldwide market expanse in shock
absorbers, Saju added that Magneti
Marelli has about 70 percent share in the
shock absorber business in the Brazillian
aftermarket and that it produces more
than four million shocks and struts
for Latin America alone. In India,
Magneti Marelli has recently upped
manufacturing capacity to 5.2 million
pieces per year from three million.
Realizing the success of shock-
absorbers, Magneti Marelli plans to
follow this with the launch of its entire
products portfolio. The company is
evaluating introducing traded parts like
lighting and other components that have
higher consumption. It has set its sights
on tripling revenues in three years and is
scouting every opportunity.
Mookken hinted that Magneti Marelli
might restrict initial trade operations
from its Gurgaon office. “We have a
100 percent owned company, Magneti
Marelli India Pvt Ltd, wherefrom
we can trade parts which is limited
now. This could form an independent
aftermarket distribution too.”
The introduction of Magneti Marelli
in independent aftermarket alongside
Fiat’s plans to launch new vehicles and
plans to introduce global brands reveals
the group’s serious intent towards the
Indian market.
Introduction Of CheckstarConsidering the existence of multi-
brand service centres in the country,
Magneti Marelli will also bring in
its Checkstar brand to India. Under
Checkstar, the company runs franchisee
garages and provides technology like
training, manuals, database, helpline and
diagnostic equipments. It also procures
parts from global manufacturers for
use under Checkstar garages. Believing
that the Indian market is gearing up
towards accepting multi-brand service
stations, Mookken said, “There are
several multi-brand service centres
being established in India. We are
evaluating this opportunity but have yet
to take a decision. As vehicles become
technologically advanced, there is a need
for services that most garages cannot
provide.”
Magneti Marelli is also keen to
introduce its telematics product T-Box
in the Indian aftermarket. The Indian
automobile market being predominantly
driver driven, the company feels
strongly on the data logging potential
of the T-Box that will help users gauge
variables like fuel efficiency, among other
things. With the increase in crime rate,
the T-Box can provide the positioning of
vehicle and eventually allow users to pay
lesser insurance premium.
JANUARY 2013 AFTERMARKET 11
NEWS
Jagdev Kalsi
Yamaha Begins Stopwatch Servicing
If you are a Yamaha bike owner, it’s
time you get your bikes readied
after servicing and repairs within
24 hours with extended drop and
pick-up timings from 8 am to 8 pm. Ya-
maha is working extensively on its tech-
nician workforce, service station schedule
and inventory management and its sup-
ply chain to achieve the servicing dead-
lines in 2013 starting from the metro cit-
ies’ Yamaha Bike Stations. The company
had already announced a planned invest-
ment of `1,500 crore for two years for
all aspects related to capacity and dealer
network expansion.
To achieve such strict deadlines
Yamaha has planned multiple solutions
like increasing the technician workforce,
ramping up the supply chain and keeping
separate stockyards for North and South
India.
Ravinder Singh, Group Head, Service,
India Yamaha Motor Pvt Ltd, spoke about
the company’s strategy to Aftermarket
and said, “Earlier we followed the model
strategy and we failed. Now we have come
back to the real Yamaha DNA, which is
about the product and quality, not only
product quality but also service quality.
Since class of customers is different, their
expectation level is different from other
competitor brand customers.”
Yamaha India performed an overall two
million services last year with about 7,500
technicians and is expecting to reach the
10 million mark in 2014. To effectively
carry out that service volume, Yamaha is
planning to amplify the technician count
to 20,000 and is looking at alternate
means to educate and ready its technicians
for the job. While Yamaha has four
internal training centers, it has tied-up
with DayalBagh Engineering Institute
in Agra that will impart a year’s training
program based on Yamaha’s technical
knowhow. “To carry out internal training
we need a huge investment in making
many training centers, recruitment of
trainers and training them, and that
becomes a long process. This is one of
an approach available where recruits and
spaces are available, we just have to utilize
their resources and give our technology,”
said Singh. The year specific training
at institute with Yamaha’s technology
and workshop will work as an alternate
for a rigorous 2.5 year experience at the
service stations for a silver level (Yamaha’s
internal ratings) mechanic. Furthermore,
Yamaha is also looking at the prospect of
long-distance training since one institute
and four training centers might not
be enough to train mechanics in such
volume.
Yamaha India performed an overall two million services last year with about
7,500 technicians and is expecting to reach
the 10 million mark in 2014.
12 AFTERMARKET JANUARY 2013
NEWS
While carrying out a service job
within 24 hours is easy, Yamaha will
have to sweat it out to deliver repair jobs
on the same day. As that would keep
Yamaha’s inventory back-up on its toes,
it would be key for the service stations
to be agile. “We have to keep inventories
and control dealer-end activities for
this. We have to be very quick with our
supply-chain as well. Yamaha has started
sending spare parts from Bangalore for
south. Previously all supplies were from
Faridabad,” said Ravinder Singh. Yamaha
had been delivering parts from its
Faridabad part center previously which
has fragmented into two stockyards,
one in the company’s Surajpur plant
to cater to the north and central India
and another in Bangalore for south
India. Yamaha believes that keeping 2
stockyards will allow them to reduce the
delivery times from 3-4 days to within
24 hours. Yamaha is also in talks with
dealers and service stations to educate
them to keep a significant inventory in-
hand, especially the parts that are often
consumed. While the process will start
from Yamaha’s own YBS dealers in the
metro cities, Yamaha has set its eyes on
a phase-by-phase expansion of the same.
Commenting on the dealer’s end-
activities Singh said, “It is a major activity
that no one has yet touched and we are
working on it. Yamaha is putting all
efforts to make it happen. If dealers place
an order, supply ratio has to be good. A
customer shouldn’t go back, so supply
ratio and supply speed is our part but
keeping the right stock and ordering the
right parts is the dealer’s responsibility.”
Yamaha is also upping the quality
of its workforce and training them to
work within deadlines. It also carried out
Yamaha Technician Grand Prix 2012 in
December with more participants than
ever. For the very first time Yamaha will
also be sending a participant to represent
India in the Yamaha’s global event for
recognizing the workforce talent. “We
started this activity in 2010 and it’s an
yearly activity for us. Basic purpose of the
activity is to motivate our mechanics and in
return, we expect the technicians to reach
a certain level to maintain our vehicles
so that they can provide good service to
our customers,” said Singh maintaining
that customer satisfaction remains a top
priority for Yamaha. Through various
programs like the technician grand prix,
the company aims to change the attitude
of workforce and infuse passion to work
with them. Singh stated his concern over
same and added, “Commuter segment is
the one in which we will be participating at
the global level. Once our mechanics reach
there, we see that there is some difference
at the global and the Indian level. We are
trying to fill up those gaps. Technology is
the same but skill and understanding level
is different. Our workforce is very casual in
approach but we are trying to create good
samples from here.”
Yamaha is also concerned to increase
its customer redemption ratio (customers
who come back for paid servicing) as a
lot of customers opt not to get the paid
services done from authorized service
stations. While the company says it
has a healthy 75 percent of customers
who come back, it wants to reach for
maximum. Yamaha India has therefore
started campaigns like protection plus
and extended warranty to keep the
customers interested. The company has
also started placing mobile service vans
in far-off areas where it sees potential
customers. The mobile service vans are
equipped to handle five or more services
in a day and the company believes that
all these practices have paid well in
some southern and western parts of the
country where it has reached a level of 90
percent. The company is in high spirits
and believes that it’ll take another two
years for them to achieve their target.
Yamaha is in talks with dealers and
service stations to educate them to keep significant inventory in-hand, especially
the ones in frequent demand. The process
will start from Yamaha’s own dealers.
14 AFTERMARKET JANUARY 2013
NEWS
Anand Mohan
Tata Motors Wants A Showroom Experience T
o combat shrinking market
share and a weak product
portfolio, Tata Motors is fo-
cusing on improving its sales
and service experience with customers.
With no clear timeline on new products
coming from the Tata stable, customer
satisfaction during purchase and owner-
ship of a Tata vehicle has become priority
to keep brand loyalty intact for the com-
ing years till a new range of cars hit the
showrooms.
The first line of action is revamping
showrooms and making them more
customer-friendly. Not just in terms of
courteous sales reps but a whole gamut
of facilities like a lounge, café and a
merchandise section that add to the
overall experience of buying a new car.
This was recently seen at the opening
of Tata Motors’ flagship showroom in
the heart of Mumbai. Concorde Motors
at Prabhadevi was refurbished to get
the very best of treatments a modern
showroom has to offer. This means the
4,440 sq. ft. facility gets a large shop
floor to display Tata’s entire range of
vehicles, a café corner, a merchandise
section, children’s play area and even a
video wall where customers can configure
their car using tablet PCs. The lounge
also has Wi-Fi connectivity and an
accessories section. Concorde Motors
has 16 showrooms spread across six cities
in India – Bangalore, Chennai, Cochin,
Hyderabad, Mumbai and Delhi.
Tata Motors will open 4-5 such
showrooms, one each in key metros
within a quarter to begin with and
eventually upgrade showrooms in the
top twenty cities that Tata Motors
have their presence in. Speaking at the
opening ceremony, President, Passenger
Vehicle Business Unit, Tata Motors,
Ranjit Yadav said, “I think the key for us
is to ensure that the customer gets the
right experience and gets the complete
information on the vehicle and what
they can do with it.” He added, “The
showroom offers best-in-class service in
a stylish and premium format to enhance
the buying experience of our brands.”
Tata Motors wants to showcase their
technology in a better way through such
showrooms and increase interactivity
with customers. Luxury is a key aspect
of the new showrooms that also seems
to be a trend with the products the
company has launched in recent months.
The Indigo moniker was dropped from
the Manza badge when the facelift was
launched with quality Italian leather
and a touch screen audio and sat-nav
among other premium features. Recently
the Vista got the more powerful 90ps
Quadrajet engine too from the Manza.
On the other hand though, sluggish sales
of the Aria prompted Tata to launch a
barebones sub-`10 lakh LX variant to
increase its sales.
Tata Motors is going to announce a
slew of customer service initiatives in the
next 12-18 months while it prepares the
next generation of Tata vehicles.
Luxury is a key aspect of the new
showrooms that also seems to be a trend
with the products the company has launched
in recent months.
Ranjit Yadav, President, Passenger Vehicle Business Unit, Tata Motors and Neeraj Garg, Vice-President – Commercial, Passenger Vehicle Business Unit, Tata Motors at the inauguration of
Concorde Motors, Tata Motors flagship showroom for passenger vehicles.
JANUARY 2013 AFTERMARKET 15
NEWS
A Study On The
Global SSBR Market L
eading figures in the tire in-
dustry see a clear trend to-
ward low-rolling resistance
tires, not only in Europe but
globally as well. What’s more, this will
hardly be possible without improved
high-performance solution styrene-
butadiene rubber grades (SSBR) as well
as Nd-PBR (Neodymium based Perfor-
mance Butadiene Rubber). So the sector
is increasingly looking to work together
with highly specialized synthetic rubber
manufacturers. These are two of the most
important results of an extensive study
about the SSBR market performed on
behalf of specialty chemicals company
and synthetic rubber pioneer LANXESS
by Stratley Portfolio Performance Incor-
porated.
Experts have long been saying that the
introduction of tire labeling across Eu-
rope in 2012 would completely change
the tire sector. “It seems paradoxical but
cheap tires made only of conventional
types of rubber have simply become
too expensive for cost and environmen-
tally conscious consumers,” says Joachim
Grub, head of the LANXESS Perfor-
mance Butadiene Rubbers business unit.
Rising fuel prices are among the main
reasons for this. Investments in tires
that consume less energy because they
are made from modern synthetic rub-
ber pay off increasingly quickly. Auto-
motive producers too have long been in
favor of “green” fuel-saving tires to fur-
ther minimize the fuel requirements of
their products. Other important aspects
that persuade the discerning consumer
to purchase high-performance tires or
“Green Tires” are their long service life
and better safety properties, which can be
raised to a high level through the use by
the manufacturer of special-purpose rub-
ber from LANXESS.
One question that remained open un-
til now was to what extent the increased
attention to detail on the part of the
customer would impact the demand for
SSBR – which is, alongside Nd-PBR
(Neodymium based Performance Buta-
diene Rubber), the second high-perfor-
mance rubber that experts consider to be
essential for the (further) development of
economical, safe, long-lasting tires.
The SSBR marketing study that
LANXESS now possesses provides an-
swers to these questions. Their findings
give a consistent picture of the sector as
a whole: 85 percent of all tire companies
questioned expect the new EU regula-
tion to significantly impact their daily
business, with most seeing this as an op-
portunity rather than a burden. In high-
performance tires, SSBR – particularly in
combination with silica fillers – is express-
ly considered by many to be an absolute
must. Having performed detailed market
studies, the authors of the study believe
that in a few years SSBR will have signifi-
cantly overtaken conventional emulsion-
styrene-butadiene rubber (ESBR) – in
five years’ time twice as much SSBR will
be used in car tires as ESBR. 85 percent of
the experts surveyed see the supply situa-
tion as being somewhat critical, however.
A significant role in the assessment
of SSBR high-performance-
elastomers is played not only by the
improved performance of the products
manufactured from them but also by
questions of processability. The global tire
industry experts are extremely interested
in how the SSBR grades currently
available will continue to develop. The
supply of ever better green tires will be
largely dependent on the provision of
increasingly refined SSBR grades. The
sector is therefore very much in favor
of working closely with raw material
manufacturers such as LANXESS.
“The data and assessments that we are
presenting in their fullness for the first
time will not only help our customers
adapt to the change in the market, they
are also a valuable tool allowing us to
adapt to the needs of our customers even
more effectively,” adds Joachim Grub. As
a pioneer in synthetic rubber, LANXESS
has expertise in SSBR chemistry and
production technology that is unique
worldwide: the majority of SSBR grades
provided as samples in recent years and
the in-house rubber testing expertise that
we recently expanded significantly once
again proves that R&D at LANXESS
continues to be given top priority.
“With the experience in synthetic
rubber we have gathered over the past
century we are the ideal partner for an
industry whose commercial success will
increasingly depend on know-how. We
deliberately focus on processing aspects
too,” says Grub. “Our most recent
investments in debottlenecking our
SSBR and Nd-PBR-production plants
in Europe, Brazil and the United States
and increasing their flexibility – along
with the building of our 140 kt Nd-PBR
facility in Singapore – show that we want
to maintain our reputation as a reliable
supplier of high-performance special-
purpose rubber for the tire industry.”
18 AFTERMARKET jAnuARy 2013
cover story
JANUARY 2013 AFTERMARKET 19
COVER STORYPh
otog
raph
s: J
oshu
a N
aval
kar &
Var
un A
ncha
n
The premium motorcycle af-
termarket is abuzz with ac-
tivity owing to the multiple
options available for super-
bike and cruiser motorcycle owners to
choose from. The motorcycle owners can
either buy accessories for increasing the
visual appeal of their motorcycles or get
performance parts to increase the power
output of their two-wheeled companions.
The motorcycle aftermarket is currently
catering to increasing the engine perfor-
mance, improving handling and cosmetic
upgrades, depending on the customer’s
exact requirement.
According to the motorcycle
aftermarket players, amateur
motorcyclists are more involved with
cosmetic upgrades. They look for
something which is flashy and stands out
among their peers. Experienced riders,
on the other hand, prefer performance
modifications for increasing the power
output of their motorcycles. Among
cosmetic upgrade seekers, LED tail
lights and turn indicators are the most
sought after. The exhaust slip ons and
an upgraded braking system comprising
brake lines, rotors and disc brakes are the
most sought after performance upgrades.
Asked about the current buyer trends
in aftermarket parts, Vicky Jaising,
partner of Mumbai based Performance
Racing Store said, “Customer awareness
about the global motorcycle industry has
grown significantly. Nowadays buyers
are more concerned about safety and
are interested in quality products of
established brands. Customers are keener
to buy protection for themselves, which
they were not used to buying and did
not find important earlier. Customers
prefer branded products as by paying top
dollar they can avail of top-of-the-line
products.”
“Currently the ratio is 50:50 between
cosmetic and performance upgrades
for premium motorcycle owners. The
motorcycle aftermarket is witnessing a
lot of activity since the past few years.
Customers are more educated now and
awareness has increased about various
factors. A few customers come after
doing research about the brands and
products available,” said Stuart Lima of
Mumbai based 7th Gear Customs.
Markets Find A WayPresently, Aprilia, BMW, Honda,
Yamaha, Kawasaki, Suzuki, Ducati,
Hyosung and Harley Davidson have
a wide range of premium motorcycles
in India for buyers to choose from. The
product portfolio of these motorcycle
manufacturers includes entry level to
According to motorcycle
aftermarket players,
amateur motorcyclists
are more involved with
cosmetic upgrades. They
look for something
which is flashy and
stands out among their
peers.
20 AFTERMARKET JANUARY 2013
COVER STORY
racing technology derived superbikes,
sport tourers, street bikes and cruiser
motorcycles. The motorcycle aftermarket
too offers a wide range of accessories
& modifications for superbike as well
as cruiser motorcycle owners to choose
from.
“The aftermarket customers can be
broadly classified into three different
types, one who will look at the power
and performance, one who will look
for cosmetic upgrades, & one who is
interested in better handling. Some
aftermarket customers come to fulfil
their focussed needs like better cornering
abilities, better riding posture, while some
customers want to modify the motorcycle
for race track use only while some prefer
long distance motorcycle touring,”
said Lima.
“Our product range includes
aftermarket performance parts, safety gear
and visual appeal parts. The performance
modification parts include exhausts,
air filters and power commanders. Our
visual appeal accessories include tank
pads, aftermarket race body work and
LED lights. The safety gear products
include helmets, jackets, gloves, pants
and boots. For motorcycle performance
modifications we have sprockets, rear
sets, aftermarket levers, huggers, &
windscreens to name a few,” said Jaising.
The full exhaust systems & power
commanders which remap the ECUs
are popular among the experienced
bunch of riders. There are also
motorcycle riders who seek aftermarket
parts only for serious riding on the
racetracks. Owing to these rising
number of track enthusiasts, sales of
focussed aftermarket products like race
suspension from Ohlins or Showa, rear
set foot-pegs, lightweight alloy wheels
and soft compound rubber tyres are also
increasing.
“The visual accessories start from
`1,000 for tank pads and rim stripes
and go up to a couple of lakh for custom
made exhausts, levers, wheels, brake
rotors, so the price range for aftermarket
performance parts could range from
`20,000 to a couple of lakh depending
on the motorcycle and what you choose,”
said Jaising.
An engine modification for the
superbike complete with race pistons,
bigger valves etc will cost approximately
`2.5-3 lakh. A suspension upgrade to
Showa or Ohlins will cost approximately
`1.5-2 lakh. Paint job prices start from
15,000 rupees and increase depending
on the intricacies. Light weight alloy
wheels are available for around `1.3 to
1.5 lakh. An ECU upgrade will cost
around `20,000. The brake pads retail
for `1,500-2,500, rotors for around
`25,000, while the brake pads and liners
cost around 10,000 rupees.
JANUARY 2013 AFTERMARKET 21
COVER STORY
Where Bikes Meet BootMajority of superbike aftermarket
shops get the required modification parts
by placing an order on the individual
part manufacturer’s website. While some
established aftermarket players are the
‘official distributors’ of certain global
aftermarket brands in India. “We are the
official and the sole distributor in India
of the products that we sell to name a few
Akrapovic & Racefit who make exhaust
systems, Hot Bodies Racing who make
aftermarket race body work and SIDI
who make boots,” said Jaising.
The cruiser motorcycle owners also
have aftermarket options for catering to
their customization needs depending on
their budget. Vardenchi Motorcycles and
Rajputana Customs are among the most
prominent and sought after aftermarket
customizers among cruiser motorcycle
owners.Unlike superbike owners, cruiser
motorcycle owners do not get the
option of buying individual parts from
customizers.
Cruiser motorcycle customizers no
longer offer part jobs as fabricators
replicate their designs for the mass
market without giving them due credit.
They instead offer only a complete
modification job to dramatically
increase the motorcycles’ looks. The
Cruiser motorcycle owners approach
the aftermarket customizers with some
modification ideas that they would like to
get incorporated into their motorcycles.
The rest of the job gets conceptualised
and carried out by the customizers.
Jaipur based Rajputana Customs has
modified motorcycles from the makes
of Triumph, Harley Davidson, BSA
and Royal Enfield. Mumbai based
Vardenchi Motorcycles predominantly
customizes Royal Enfield range though
a Harley Davison or a Honda 650cc have
been customized by them in the past.
Vardenchi Motorcycles customization
price range starts from `1.8 lakh and can
go upto `10-12 lakh depending on the
modifications.
“Earlier we used to offer individual
parts but we have stopped doing so and
now we customize or modify the entire
motorcycle starting with the basics like
paint jobs or handlebar changes to engine
jobs. The prices of the customization
range from `80,000 onwards to `18 lakh.
We largely cater to customers who seek
bike modification as a hobby and not
from a serious business perspective,“ said
Vijay Singh of Rajputana Customs.
Asked if Vardenchi Motorcycles offers
individual parts, CEO, Akshai Varde said
“We only execute complete customization
and not part jobs. Part customization
doesn’t offer a holistic approach to
the rider quality and aesthetics of a
22 AFTERMARKET JANUARY 2013
COVER STORY
motorcycle. We import wheels and tyres
while source the suspension and braking
systems from OE manufacturers. The
remaining parts of the machine get
fabricated and finished in house.”
“Vardenchi has 3 models of custom
motorcycles for customers. Type II
Type III and Type IV. For customers
who want customization that is highly
detailed and themed, we offer the brand
bike. The personality of the Brand or
Customer is infused into the design and
creation of the motorcycle. Customers
do come to us with some ideas in mind
and some requirements that they would
like to infuse into their bikes. But the
final decision is made by us depending
on the safety durability, ride comfort and
quality of the motorcycle and the rider
experience,” added Varde.
Many-Headed BeastsAlong with premium motorcycle
owners, even car owners have a lot of
aftermarket performance options to
choose from. The car tuners have different
stages of performance upgrades to offer.
The stage one modifications include tyre
upgrades, air filter, free flow exhaust and
spark plugs. These modifications are the
most popular as they are less expensive
than the other available options. The stage
two modifications include suspension
upgrade, cylinder head porting and
polishing, camshaft upgrades, ECU
remapping. The final stage three
Upgrades comprise of upgrading the
braking system, turbo-charging, clutch
upgrade and ECU upgrade.
The performance tuning of cars gained
popularity among the masses with the
releases of ‘The Fast and the Furious’
movie and its sequels. Professional
drag races which were organized on an
annual basis across different cities like
BPCL’s Speed Run also encouraged the
enthusiasts. The rise in economic prowess
brought along an increase in spending
power which allowed speed enthusiasts
to splurge on performance parts.
The performance tuners say that they
don’t usually get walk in customers. The
type which decides to purchase parts
once their queries are solved. Instead
majority of car owners prefer to get the
performance upgrades done by a tuner
whom their friends recommend. There
have been numerous cases where the
stock cars performance has dropped
after a shoddy upgrade job. Nowadays
performance upgrade seekers are more
careful about choosing a tuner.
Mumbai based Karan Shah, owner
of KS Motorsport says, “Currently
ECU upgrades are the most popular
performance upgrades among car
owners because it can be carried out
in around half an hour. Other than the
owner, no one gets a clue about how the
performance has improved because there
is no visual difference with that of a stock
car.”
Seconding Shah, is Pavan Kumar,
owner of Bangalore based Race
Dynamics, who says, “Right now the
most popular aftermarket products in the
country are Diesel Tuning boxes. With
Diesel cars becoming popular, there is a
growing demand for products which can
increase both power and efficiency at the
same time. For a small price, a tuning box
can increase power by up to 40% with an
economy increase of up to 35% without
JANUARY 2013 AFTERMARKET 23
COVER STORY
causing any harm to the engine.”
The DieselTRONIC tuning box, that
Race Dynamics manufactures claims
to be the only tuning box in the world
which comes with a wireless remote
allowing modes to be changed while
driving. It gives customers the option
of choosing from stock, economy or
two performance modes. “Another
trend we see is the growing demand
of performance products by luxury car
owners. A lot of these Diesel cars, come
de-tuned from the factory and for some
owners, installing a tuning box is just a
way to enjoy their car more,” said Pavan.
“Considering this current trend,
all our products come with OEM
connectors which can be installed within
minutes and once removed are virtually
undetectable by the manufacturer thereby
safeguarding the warranty. The market
is constantly evolving, and every car
produced is significantly more intelligent
that the previous one. Customers do
want to install any product which may
hamper their warranty,” he further added.
Majority of aftermarket tuners import
the required engine parts from abroad.
Race Dynamics is one of the very few
aftermarket players who undertake
researching, designing, developing and
manufacturing of their products in
India. “We specializing in electronic
engine management, our products ensure
the engine runs optimally with any
mechanical upgrade. Our Petrol ECUs
(Engine Control Unit) the RD 0901
Standalone and PowerTUNE Piggyback
systems can handle fuelling and ignition
requirements for almost any modified
engine in the country today,“ said Pavan.
Riding OutWith performance car manufacturers
like Lamborghini, Porsche, Aston
Martin entering India, tuners say that
the segment of cars with a price tag of 50
lakhs and above is most likely to witness
a boom. “The amount that a car owner
spends on performance upgrade depends
on the cost of the car. With a car worth
40 lakhs, one won’t mind spending say
30,000 on an ECU upgrade. With a car
worth 4 lakh rupees the owner won’t
mind spending 4,000 on the filter. An
owner will not spend two lakh rupees on
turbocharging it,” said Shah.
“Individualism is where we survive.
I would never make two cars that look
alike. Even for a guy who buys a car say
worth few crores, will definitely spend a
couple of lakhs to make it look better and
stand out than his friends car who has the
same make in another colour. The term
that everybody uses is customization.
Nobody says modify your car,” he added.
“I don’t get any walk-in customers
as such. I make about 3-4 cars a year
which include a full custom job from
bumper to bumper. Other than that,
I get a customer a week for software
upgrades and suspension upgrades. My
investment has increased over the past
couple of years along with the turnover. I
started off with around 8-10 lakhs worth
of parts and now to make one car only
it costs around 20 lakhs. My turnover
would be approximately around 70-80
lakhs,” revealed Shah.
The numbers of car tuners offering
performance upgrades and dealerships
offering tuning parts to buyers have
increased over the years. The players in
the car aftermarket claim that customers
are spending more nowadays compared to
what they were a few years back. “Owing
to improvement in internet accessibility,
social media popularity, performance
upgrade related shows on television,
also people are travelling more to global
destinations, which have contributed to
The number of car tuners offering
performance upgrades and dealerships offering
tuning parts have increased. Players claim
that customers are spending more than what they did a few
years ago.
24 AFTERMARKET JANUARY 2013
COVER STORY
the increase in awareness among people,”
said Shah.
“Owners now have access to online
forums and take part in in-depth
discussions which has greatly helped in
educating the market about performance
accessories and parts. This in turn has
impacted the spending patterns which
have definitely risen when you compare
it to that of say a couple of years back,”
said Pavan.
Over the past few years there has been
a rise in the number of shops and tuning
houses offering bolt on performance
parts which claim to increase power. This
has increased competition among the
performance tuners in the aftermarket
which earlier had a very few players.
The customer now has a lot of options
to choose from. The trend of customers
preferring to get the upgrades done from
a performance tuner based in their city or
state still persists. This continues to add
fuel to the traditional rivalry between
different tuners.
“There is intense rivalry between the
tuners in terms of the cities they belong
to but it is purely because of competition.
This level of intense competition is good
for the aftermarket tuning industry
because it shows who the better guy is.
A person makes five cars a year but then
four are off the road. While somebody
makes three cars and all three are on the
road. It becomes obvious that the guy
who has made three cars has developed
better products than the other guy. So
the competition is not a bad factor on the
roads,” said Shah.
Asked about the growth potential of
the tuning aftermarket, Pavan responded,
“The growth potential is definitely very
high but the growth rate is slow in India.
The acceptance of high tech tuning
options is low. In India, the cost is also the
driving force. Hence global companies
who are specialists in aftermarket parts
don’t set-up shops in our country. Every
vehicle needs extensive R&D and
customization and the costs don’t justify
the revenue.”
“If you take the example of Europe,
there is a car segment called as the hot
hatch. We don’t have such a segment
in India. So there will be Polo owners
who would like to make their car look
and perform like a hot hatch. So he will
carry some or the other modifications to
upgrade the car. There are also the saloon
car owners who would like to add some
individuality with a body kit. SUV owners
want upgrades which will improve the
engine torque and suspension,” said Shah.
“If performance tuning is done
correctly, one can extract way more
horsepower from the engine that what
the stock engine produces. It is the
thrill of owing a quicker car, one which
is more agile and more responsive to
the driver’s input which attracts people
towards performance upgrades. An issue
with aftermarket tuning is that quite
often the focus is only on extracting
more performance. But controlling
that performance is also important,”
said Bertrand D’Souza, Editor,
OVERDRIVE.
The Indian performance tuning or parts
aftermarket is not as big or developed as
its international counterparts yet. But the
scale of activities being undertaken by the
private players, coupled with their rising
popularity among premium motorcycle
and car owners, suggests immense future
growth prospects for the aftermarket.
Owners now have access
to online forums and
take part in discussions
which has helped in
educating the market
about performance
accessories and parts.
This has impacted the
spending patterns.
26 AFTERMARKET JANUARY 2013
Toyota is expanding dealer network to semi urban and rural areas. Sandeep Singh, Head Sales, Marketing, Customer Service and Commercial
Divisions, Toyota Kirloskar Motor discusses its economics with Nabeel A. Khan.
InnovatingFor GrowthAll OEMs are looking at a deeper
penetration of sales and a stronger
service network in order to boost sales
of vehicles. How does Toyota Kirloskar
Motor plan to go about this?
We have had a series of expansions
in terms of dealer network, and we will
continue this pursuit for some more time
to come. The idea and focus is to get
deeper into semi-urban and rural areas.
Currently, we have about 195 outlets and
this should soon see an expansion that
will go up to 200 outlets. By March 2013,
we are sure of reaching a figure of 230.
All these construction dealerships are
in progress in terms of construction and
manpower recruitment. Taking the total
number of dealerships to 230 also implies
that we will be arriving at 50 new cities,
though they may be smaller ones. We
believe this will propel our sales volume
in the coming year when we are talking
about increasing our capacity.
Dealerships are the face of the brand.
How do you ensure that it continues to
build the brand image of your company?
As we continue to add value to our
products, simultaneously we strive to
add value to and in our dealerships. Our
dealerships are as environmental-friendly
as our plants. We make it mandatory
that all our dealers ensure that they have
installed a working water treatment
plant. From our side, there are stringent
regular checks that we undertake.
Similarly, we also guide dealers in terms
of whatever know-how we have and that
we try to impart to our stakeholders. This
helps them to be better in terms of being
suppliers or dealers. So we work very
closely with our suppliers and dealers.
Our marketing responsibility is finding
out ways to deliver quality products
to our customers by following quality
prospective. Our name is attributed to
quality as we produce quality vehicles.
And to produce quality vehicles, we need
to develop the skills of our people who
produce those cars.
What are the criteria for selecting
dealerships?
Gauging the potential of the vehicle is
where we usually begin. Then we look at
the various locations our competitors are
located. It is important for us to understand
the locations where dealerships are
profitable and that means looking at sales
of a minimum 30 to 35 vehicles per month
depending on the combination. If I talking
of confining sales mainly to Innova and
Etios then the sales factor should have a
minimum ratio of 50:50. If you look at the
South, we have opened our dealerships in
Guntur, and now we are going ahead at
opening dealerships Warangle in Andhra
Pradesh. In Karnataka we have gone to
Bellary, while in Punjab we are going to
open at Firozpur, Moga, etc. In this way,
we will plan out small expansions across
numerous cities but ensuring that the
dealership must sell over 30 vehicles. The
investment required at small dealerships
in the small places is between `75 lakh
and `3 crore without inventory. In the big
city it should start at around `8 crore.
Innova is doing pretty well. Do you
think the new breed of SUVs and MPVs
will impact it?
The Innova segment is growing very
strong. This year we have seen a growth
of more than 40 percent and this has
INTERVIEW
JANUARY 2013 AFTERMARKET 27
INTERVIEW
compelled us to increase capacity. It’s
hard to believe but some markets have
a waiting period that is pretty long. On
our part, we would like our customers
to get possession of their vehicles when
they want. Next year we are looking at
a higher growth and hope to sell 80,000
plus Innovas. Of course they restrict the
growth in the Innova segment. It might
happen that those who cannot afford to
buy an Innova will buy these products.
Do you have plans to launch any new
vehicles or upgrades?
We are a mature manufacturer. When
we were developing the Etios, we went
out in the market and studied it. Two
things came out – first the price and low
operational cost and the fuel efficiency.
Quality is the basic factor and something
we will not compromise on; we cannot
produce a vehicle without meeting the
quality standards. The feedback which we
get from our customer was - we are very
happy with space, happy with the price,
happy the quality but not happy with the
feel of the interiors. We have collected
feedback not only on the interiors but
also in terms of features.
It takes a little more than four
years to establish a car in the market.
It is generally well known that most
customers who buy a car will sell it only
after four or more years. That is the time
you look at the resale of the car. By that
time, most customers have also gone
through maintenance and we score high
on overall cost of operation. We keep
getting repeat orders from institutional
customers. But yes, from our side minor
changes to any vehicle comes every two
years, and major change once in six years.
How do you see the market shaping up?
If you look at market growth with
respect to last year there has been a
growth. However, if you consider the
market situation in September, October,
and November, there has been a sort of
decline in the market, except for one or
two manufacturers. Those manufacturers
that have introduced new products
have seen growth. Be it the Duster,
or Ertiga or Mahindra’s new vehicles.
We are listing growth because there
was a gap in demand and supply with
regards to the innova and Fortuner. If
the market sentiments do not improve,
seeing the way they are going now, the
growth will further decline. It may not
go into negative but will definitely tipper
down. But we also believe that if the
government is able to push these reforms
and the central banks like RBI comes
up with further reduction in CRR or
SLR, there could be a reduction in rate
of interest which could help the market.
It is important to note that the number
inquiries have not gone down so much.
The conversion ratio has gone down.
People have the requirement of vehicle
but they are not buying it.
FOCUS
AFTERMARKET JANUARY 201328
Jagdev Kalsi
Home On The Road T
he increasing popularity of
car rental service provider,
Carzonrent, has buoyed it to
take the service ‘to the mass-
es’. And so this remains the main agenda
for the company this new year. The taking
to the masses is tantamount to a nation-
wide reach which in turn would have a
cascading effect on other things as well.
For starters, Carzonrent is chalking
out plans to consolidate its current fleet
of 6,500 cars to 30,000 over the next
three years. The increase in the number
of cars will simultaneously reflect in the
number of destinations from the current
33 cities to adding 37 more destinations.
Although this is highly ambitious, it is
certainly a notch above from last year’s
JANUARY 2013 AFTERMARKET 29
FOCUS
addition of 2,000 vehicles and 15 new
cities. The company has more ambitious
plans up its sleeve. It is looking at posting
an increase of up to 40 percent in terms
of revenue from last fiscal of 300 crore.
“Our knowledge tells us that now is
the time to target a larger number of
local prospective customers which is why
we are looking at expanding significantly
in terms of numbers,” said Sakshi Vij,
Vice President, Carzonrent. Underlying
the fact that 35 percent of the business
for the company comes from Tier 1 and
Tier 2 cities, she added, “We now have
a presence in Chandigarh, Amritsar and
Vizag airports and these are upcoming
destinations. More people are travelling
to such destinations and this makes it
lucrative for us.”
Realizing that vast expansions come at
a price, the car rental service provider is
planning to allot an investment of 150
crore in the next three years on vehicles,
technology, manpower and network.
Expand And RuleThe company that started as a
corporate rental organization also has
on offer another system of transport
vehicle ‘Easycab’ to its name. Armed
with all the necessary infrastructure, the
company is eyeing to grab a larger share
of the 6,000 crore (as per Carzonrent) car
rental industry, of which it believes only
10 percent is run by the organized sector.
Pointing out the potential Sakshi says,
“A majority of the business is managed
by the unorganized sector currently. And
so we are right in believing that there’s a
huge scope for expansion. All we need to
do is make our presence in the markets
where people want us to be. That’s the
market we want to capture.”
The company is working its way hard
to strike alliances, and kick off marketing
initiatives and new services on the plans
it wants to offer. It recently tied up with
Jet Privilege Program of Jet Airways to
capitalise on the essentials of airport
transfers. The collaboration allows Jet
Privilege customers to earn 40 air miles
on every Easycab travel. Carzonrent has
also started serving Indigo Airlines by
means of powering the airlines’ car rental
engine on their website wherein fliers get
an option to book a cab along with their
flights for airport transfers. In addition,
the company is also planning to develop
synergies with other airlines as well, even
on international destinations. While the
company’s alliance with the airlines is on
a certain undisclosed remuneration basis,
it believes that the partnership allows
Carzonrent to reach out to its target
consumers.
Vij believes that even if 10-15 percent
Sakshi Vij, Vice-President, Carzonrent.
30 AFTERMARKET JANUARY 2013
FOCUS
of the fliers of Jet Airways and Indigo
converted to opting for Easycab with
flight bookings, it would be a successful
start for Carzonrent. However, the
company is gung-ho of seeing numbers
grow up to 40-45 percent. “On an average,
an online portal sells about 12,000 flight
tickets a day and if I can accrue 10
percent in the beginning, it means 1,200
bookings per day, and should reach 6,000
customers a day in different cities in due
course of time,” says Vij. Carzonrent is
also reaching out to hotels, online travel
consolidators and travel portals apart
from airlines as potential tie-up partners.
Another area where the company plans
to simulate its expansion is with ‘self
drive’. Self-drive service from Carzonrent
is currently available in metros only but
it has plans to provide the same in other
cities where it operates. With 75 cars
running in its fleet of self-drive vehicles,
Carzonrent manages to make 10-15 day
reservations daily. However, the company
believes that it’s the lack of awareness why
the self-drive is not popular in India. The
company’s VP adds, “We want to provide
self-drive in all cities and significantly
expand our fleet itself as we believe it’s a
huge untapped market. It’s not very well
developed. On our part, we have not been
very aggressive about the service till a few
months ago when we chose to increase
our fleet significantly. We believe there
will be a significant demand if there is
enough awareness about it.”
Vij believes that efforts to push the
self-drive will pay off in a year and a half
to take shape. But it has a plan. It plans
to ramp up its self-drive fleet of 75 cars
to about 300-400 vehicles in the next two
years and magnify its reservation count
from 10-15 per day to 200-250 per day
to reap maximum benefits.
With expansion plans to the tune
of four times in its vehicle fleet (from
6,500 to 30,000), an aim to reach 60
destinations within eight months, an
initiative to promote self-drive format
and an eagerness for collaboration in
travel and leisure sector, Vij believes the
company should be able to double its
turnover in the next two years. While this
will dent the unorganized sector, it will
surely take Carzonrent to greater heights,
while being a marginal increase in terms
of organized ground transportation.
Vij believes that even
if 10-15 percent of the
fliers of Jet Airways
and Indigo converted
to opting for Easycab
with flight bookings,
it would be a
successful start for
Carzonrent.
32 AFTERMARKET JANUARY 2013
Naveen Chopra, Director, Vodafone Business
Services, tells Pradeb Biswas that Machine to Machine technology can help automotive OEMs
unleash new avenues of business.
Here Comes AnywareDescribe how Machine to Machine
(M2M) technology can collaborate
with any of the existing technologies to
offer more benefits?
Let us understand this from the
automotive perspective. Today automotive
has significant amount of electronics and
software controls already built inside.
M2M solutions can integrate with these
electronics and software systems to
transmit and receive the information on
real time basis either from the internet or
over secured connectivity with centrally
hosted platform of OEMs using GPRS
& 3G communication.
For example, most of the high end cars
today have OBDII port, which provides
significant information about the car such
as performance parameters and diagnostic
parameters. M2M can enable connectivity
with OBDII port for reading the data and
then data can be transmitted on real time
basis to centrally hosted platform and
analysed to generate valuable information
both for OEM and consumer.
Are there any applications or
technologies similar to M2M already in
the market?
There are applications for navigations
and traffic information which are useful
for driving direction and changing routes.
But in India there is not much uptake of
such services because of various reasons
including total cost of ownership and
lack of strong enforcement drivers on
vehicle owners.
There are already cars available which
provide real-time information like
vehicle location, mileage, speed etc.
There are also aftermarket options
which can provide such information. In
what ways will the M2M technology be
different and make cars smarter?
As you rightly mentioned, most of
existing M2M solutions for tracking &
tracing are aftermarket and have limited
functionality. M2M technology has
potential to move from Trace & Track to
make car smarter by converging the vehicle
IT systems i.e. embedded telematics.
Simplistically saying, a single
embedded SIM within a car can be used
for diagnostics information, road side
assistance, auto generate emergency calls,
security alerts, remote operation, driving
scores for Insurance companies and in
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JANUARY 2013 AFTERMARKET 33
INTERVIEW
JANUARY 2013 AFTERMARKET 33
34 AFTERMARKET JANUARY 2013
INTERVIEW
car infotainment. This in turn opens
up new opportunities for revenue and
optimization both direct and indirectly
to OEMs and its customers.
Why is Vodafone Business Services
interested in introducing such services
to India? What will be their business
model and strategy?
Vodafone Business Services strongly
believes that it could help OEMs unlock
new revenue and optimization potential
through its differentiated M2M
offerings. We are doing this currently
with large OEMs across the globe.
Both the aftermarket and before market
telematics market in India is just taking
off and this is the right time for us to
introduce M2M services tailored to the
automotive industry. For e.g. through
our to be launched M2M platform
we let OEMs control the lifecycle of
SIM cards embedded into the car,
thus mapping it to the lifecycle of car
production and sale.
Vodafone is constantly rated number
one in M2M amongst all telecom service
providers in the world.
The business model is to offer
telematics solution to OEMs through
partnerships and collaboration with the
M2M ecosystem. M2M ecosystem is a
complex and long value chain especially
in telematics. Our global footprint offers
OEMs to scale their products across the
globe and a single platform.
What is the current market size of such
services and their future scope, globally
as well as in India?
Globally, the current market size of
M2M in OEM automotive segment is
pegged around $3 billion and is expected
to reach $15 billion in next five-six years.
In India market is still at an infant stage
from automotive perspective but has
huge potential considering the fact that
India is one of the largest automotive
markets in the world.
Kindly elaborate on the role of OEMs
in the deployment of such systems. Is
Vodafone considering or currently in
talks with any OEMs towards offering
the M2M technology as standard on
vehicles?
OEMs are best positioned to leverage
M2M solutions. There are two aspects to it
a) OEMs have inside-out knowledge of
how a vehicle works and how M2M
solution can be embedded inside the
car as any other auto component to
create the wow effect for customer.
In fact, OEMs already work closely
with ecosystem players for vehicle
electronics and software systems.
b) OEMs can create new revenue
opportunities and enhance consumer
experience. OEMs could bundle
telematics and offer fleet management
services to commercial vehicle owners.
It will also help them transform the
Customer Relationship by moving
from Product to Services and stay in
relationship with customer till the life
of the product.
Vodafone globally is working with
leading companies such as BMW,
TomTom , Hyundai etc.in automotive
space providing OEMs with M2M
Smart Services. In India we are in early
stage discussions with many OEMs.
Will the M2M technology be limited
only to cars or will it include trucks
and buses as well? By when is Vodafone
Business Services likely to introduce
this technology to India?
Application of M2M in automotive
is spread across the segment including
Passenger Vehicles, Commercial
Vehicles, Construction Equipment and
Farm equipment. In fact, CV segment
is one of the early adopter of M2M
technology in India.
We are already working in M2M
market space providing communication
services to Business Customers across
M2M segments such as Smart Metering,
Trace & Trace and Wireless Transactions.
We have launched GSM based Location
Tracking Services for tracking any asset
using Vodafone SIM card. In addition,
we are leveraging our global expertise in
M2M and bringing best of breed M2M
platform, by Feb 2013, for our customers to
provide managed connectivity in India as
well. We are also launching special purpose
M2M SIM (embedded SIM which can
withstand temperature range of -40C to
+85C, special M2M plastic SIM, which
are right fit for M2M grade solutions.
Serving the needs of an enterprise, Vodafone Business Services is a total
communications offering that caters to all their Voice and Data, wireless and Fixed-
line requirements. With the advantage of global expertise and experience and the
knowledge of local markets, the business is run through the following verticals –
Vodafone Global Enterprise, SME division, National Corporate and key accounts.
Since its inception, Vodafone Business Services has garnered over 3.3 million
corporate customers in India and currently provides services to over 60,000 global
and national businesses equipped with a robust and superior network infrastructure
and a 24x7 NOC. Through a dedicated team of Account Managers and Service
Managers for each account, Vodafone Business Services offers a varied range of
products and services such as Machine to Machine Solutions, Wireline Data
Solutions (MPLS-VPN, Internet Leased Lines, domestic and international Leased
Circuits), Office Wireline Voice (E1-DID), Toll Free Services, Conferencing and
Collaboration, Application Mobility and Mobile Email & Connectivity Solutions.
About Vodafone Business Services
JANUARY 2013 AFTERMARKET 35
REPORT
After witnessing a decline
in 2009, auto component
industry bounced back
strongly in 2010 and 2011
with a turnover growth of 28 per cent
and 35 per cent respectively. Growth was
pushed by strong vehicle demand across
the categories of automotive industry.
However, growth rate softened to 16 per
cent in 2012 as the auto sales were stran-
gulated with high interest rates and tow-
ering fuel prices coupled with general
economic slowdown. Of the total indus-
try size of around `2,014 billion in 2012.
70 per cent was contributed by
domestic OEM, 14 per cent by
replacement market and the balance
16 per cent by exports. The giant share
of domestic OEM demand in total
turnover clearly indicates that domestic
OEM sales shape the fate of Indian auto
component industry. CARE Research
foresees the growth in 2012-13 to remain
tepid as compared to the past few years
on account of demand pressure from
auto sector which is witnessing turbulent
phase since 2011-12 due to high interest
rate scenario coupled with spiralling fuel
prices and slowdown in economy.
In absence of strong auto demand, rising level of indigenisation will drive auto component growth.
Indian auto component manufacturers
offer advantages like low-cost and
adequate production capacity with
world class technology. Domestic
auto component manufacturers are
increasingly complying with the
internationally accepted quality
standards like six sigma, ISO, etc which
has caught the attention of global
OEMs. Global OEMs with presence in
India are increasing level of localisation
in products offered them in the Indian
markets. The level of indigenisation is
being increased in phased manner to
keep costs low without compromising
quality. Furthermore, depreciating
Going Along For The RideDomestic auto
component manufacturers
are increasingly complying with
the internationally accepted quality standards like six
sigma, ISO, etc which has caught the
attention of global OEMs.
Revati KastureHead, Industry Research
Vishal SrivastavManager
Samay GanharAnalyst
36 AFTERMARKET JANUARY 2013
REPORT
rupee is resulting in increase of import
bill for global OEMs, who source a
large proportion of their inputs from
overseas markets. In order to curtail the
burden of growing import bill global
OEMs are resorting to increased local
sourcing. Although indigenisation level
of domestic players is already around 95
per cent in 2011-12, indigenisation level
of foreign OEMs stands between 65-
70 per cent, CARE Research expects it
to reach around 80 percent by the end
of 2014. CARE Research believes that
growing levels of indigenisation in next
couple of years will drive growth of auto
component manufacturers in the next
couple of years regardless of slowdown in
automobile demand.
on the back of growing indigenisation
In 2011-12 imports stood at `514
billion as compared to exports of `334
billion, however, we believe that the
trade gap would narrow going ahead due
to continuously rising rate of growth in
exports and expected decline in growth
rate of imports due to increase in levels of
indigenisation. In 2011 and 2012 exports
have grown by 55 per cent and 41 per cent
respectively compared to imports which
have witnessed a growth of 33 per cent in
both 2011 and 2012. Increasing number
of global OEMs are moving substantial
part of their manufacturing operations
to India so as to make India their
export base. The entry of foreign OEMs
and auto component manufacturers
has pushed domestic manufacturers
to enhance their product as well as
manufacturing technology. Indian auto
component manufacturers have gradually
started to enjoy level field with global
auto component manufacturers in terms
of quality and scale. A considerable rise
in investments towards research and
development has been observed during
the last one decade which is helping
Indian auto component industry to built
reputation in overseas markets and bag
global orders. India is foreseen as the
hub for sourcing auto components by the
leading global OEMs.
Strong vehicle population to augment replacement market demand
The replacement market, where
price plays a critical role as compared
to quality, is dominated by the highly
fragmented unorganized sector. Smaller
component manufacturers, counterfeits
and cheap imports cater to this price-
sensitive replacement market segment.
Large organized players are able to garner
relatively small pie of this segment.
Replacement demand is dispersed across
the length and breadth of the country,
while the players in the organized segment
are concentrated in selected clusters,
which have proximity to the OEMs.
Irrespective of slowdown in auto demand,
CARE Research expects replacement
market to witness high growth in 2012-
13 on the back of huge vehicle population.
The pileup in vehicle population due to
strong growth in the domestic market
during the last one decade would continue
to weather the effect of muted auto sales in
the short term.
The replacement market is dominated by the fragmented unorganized sector. Smaller component
manufacturers, counterfeits and
cheap imports cater to this price-sensitive replacement market.
JANUARY 2013 AFTERMARKET 37
REPORT
Revenue Growth Trends: Continuing
from a subdued year in 2011-12 (volume
growth for the tyre industry stood at
5.3%), volume growth for tyre sales has
remained weak during the current fiscal
with subdued OEM demand, particularly
in the higher tonnage M&HCV segment
where volumes contracted significantly,
modest replacement demand and
relatively muted exports, particularly to
the European Union. Unlike the last
fiscal when industry revenues grew on
realisation hikes of over 20% (to pass on
cost increases), realisations have grown by
only ~1.5-2.5% during the current fiscal
(with a benign raw material scenario).
However, the sharp depreciation in the
INR (vs. the USD) continues to drive
export revenue growth by over 25%
(y-o-y) during the current fiscal despite
the relatively muted export volumes.
Global tyre industry has also witnessed
a significant contraction during the first
nine months of CY 2012, led by falling
replacement demand in almost all large
geographies.
Rubber prices plunge on weak
demand: During the last three years, tyre
manufacturers faced severe challenges on
managing input costs-with the industry
witnessing significant volatility in NR
prices. NR prices, which peaked at a high
of `240 per kg in April 2011, has trended
downwards during the last year and half-
more so during the current fiscal; NR
prices have dropped from `197 per kg in
April 2012 to `172 per kg in November
2012. Global rubber prices exhibited a
largely similar trend, although there were
periods of disparity caused by the lead
time to import and quality concerns on
domestic rubber. However, with imports
meeting significant proportion of NR
requirements in the domestic markets,
the depreciating INR continues to
moderate the actual fall in landed cost
of raw material for tyre manufacturers.
Although uncertainty prevails on
commodity prices and forex volatility, it
is observed that the tyre manufacturers
have started covering inventory at
prevailing low prices despite the demand
outlook for the end industry continuing
to remain subdued. With muted global
demand, ICRA expects NR prices to stay
range bound at `175-185 per kg over the
next two quarters.
Synthetic rubber prices decline with
drop in crude oil prices: Accounting for
~15% of the raw material cost of tyres,
prices of Synthetic Rubber (SR) has a
strong correlation with tyre prices and
industry margins. Styrene Butadiene
Rubber (SBR) and Poly Butadiene
Rubber (PBR) are the key SR elastomers
used in tyres. During the past fiscal 2011-
12, SBR and PBR prices increased by
45% and 31% (in INR) respectively. This
was due to the rise in butadiene prices and
sharp depreciation of the INR against the
USD. India has no domestic capacities
ICRA Outlook on the
Indian Tyre IndustryPavethra PonniahK SrikumarSubrat DwibediSubrata Ray
Bangkok prices MRESM10C Index
38 AFTERMARKET JANUARY 2013
REPORT
for SBR while domestic capacities of
PBR and other rubber chemicals are
significantly short of demand, leading to
heavy import dependence.
Other key raw materials used in the
tyre manufacturing process are primarily
crude derivatives namely nylon tyre cord
fabric (NTCF), carbon black and rubber
chemicals. Prices of all these components
are closely correlated to crude oil prices
and currency movements. Prices of carbon
black and NTCF have also increased by
24% and 16%, respectively during 2011-
12. NTCF is used as reinforcement
material in cross ply tyres, and its prices
move in tandem with the prices of
Caprolactam (the main raw material for
NTCF); Caprolactam prices are currently
on a downtrend with lower demand and
softening feedstock prices. In the last
six months, synthetic rubber prices have
moderated-largely in line with the drop in
crude oil prices. Geopolitical uncertainties
in the Middle East, ban on Iran’s oil
imports by EU and US since July 2012
and ongoing tensions between Turkey and
Syria apart from speculation is affecting
oil production and crude prices.
Margins continue to remain healthy
despite moderation in demand: After
witnessing one of the weakest margins
in over ten quarters during Q1, 2011-
12, there has been a gradual recovery in
industry-wide operating margins since
Q2, 2011-12 with operating margins
reaching a high of 10.3% in Q1, 2012-
13 supported by moderation in Natural
rubber (NR) prices and impact of price
hikes taken during late 2011-12. On a
sequential basis, operating margins were
largely stable at 10.3% during Q1, 2012-
12. While most of the players posted a
marginal improvement in margins aided
by softer NR prices and improvement in
product mix, there were declines in the
operating margins of CEAT and TVS
Srichakra on account of higher brand
building expenses and higher overheads
respectively.
Although NR prices have been
moderating since April-12, the impact
has been offset to an extent by the
increase in prices of synthetic rubber
(SR) and carbon black during Q1,
2012-13 on account of the high crude
oil prices. Given the limited pricing
flexibility of tyre manufacturers in the
current weak demand scenario with
mounting competitive pressures from
new capacities being commissioned, any
increase in raw material prices will have
a direct impact on margins. With the
industry in a capex mode, the higher
interest and depreciation expenses and
the foreign exchange losses on account of
the weak rupee (loss of Rs. 432 million
by JK tyres and Rs. 369 million by Falcon
tyres) compressed net margins which
declined to 3.4% in Q1, 2012-13 as
compared to 3.8% in the previous quarter.
Outlook: ICRA’s outlook for 2012-
13 for the tyre industry stands at [1]
Moderate revenue growth supported
by export revenues (depreciating INR
impact) even as OEM demand contracts
and modest replacement demand [2]
Stable margins, despite the demand
slowdown owing to moderating input
costs [3] Margin support from better
product mix-higher share of non-truck
and replacement demand. A downside to
margins is expected from the increasing
share of OEM T&B radials which are
currently underpriced in the market
by tyre manufacturers as a penetrative
strategy.
ICRA expects the subdued conditions
in the domestic automotive industry
and the weak export outlook to the EU
region to curb demand growth during the
current fiscal; ICRA anticipates volume
growth in the OEM segment to taper
off to ~4.5-5.0% while the replacement
demand grows by 5-7%. Industry wide
revenues could however benefit from
[A] the 1.5-2.5% hike in realisations
and [B] the weaker INR boosting export
revenues. ICRA expected the Indian tyre
industry revenues to grow by ~13-14%
during 2012-13.
Over the medium term, in line with
ICRA’s view for the automotive industry,
we expect tyre demand to revive. Over
the next three years, ICRA expects the
expansion in industry margins to be
driven by the following critical factors
[A] Kick off of replacement demand for
truck & bus radials (TBR); which could
provide a significant upside to margins
and industry wide boost to return
indicators. [B] Replacement segment to
kick start in a big way in the coming 2-3
years. This would provide a significant
upside to margins and industry wide
boost to return indicators. [2] The
large TBR capacities coming online is
expected to intensify competition and
create a demand supply imbalance in
the coming 2-3 years. As a penetrative
pricing strategy, the industry is currently
pricing TBRs at breakeven levels with
margins in the TBR segment lower or at
best at par with cross-ply tyre.
The domestic tyre industry is in the midst
of a large capital expenditure phase. At a
technological inflexion point with cross ply
tyres giving way to more advanced radial
tyres in the M&HCV industry, the new
capacities coming up are also largely for
radial tyres. Tyre capacities in the country
grew by over 16% on a compounded basis
during the last three years, to an estimated
166.1 million tyres as of March 2012.
During the last fiscal alone, the industry
witnessed commissioning of capacities
worth `35.9 billion; ICRA foresees some
spillage of this capacity addition to the next
fiscal owing to the slowdown witnessed in
the auto industry.
JANUARY 2013 AFTERMARKET 39
GLOBAL
McLaren launches 12C Inspired Merchandise M
cLaren has introduced
a range of merchandise
inspired by their 12C
sportscar. The range
includes clothes, accessories and bags.
Fans of the luxury, sports car manufac-
turer can order the stuff that they like
from the British manufacturers recently
launched eStore.
The clothing range includes sports
jacket, polo shirts and caps in black
colour. The shirts and caps have regular
design features and flaunt the McLaren
logo. While the jacket gets tapered sides
on the outside and heat welded stitching
inside giving it a appealing finish and
sophisticated looks. McLaren is also
offering accessories like a black wallet
and card holder made from high grade
leather. Ergonomically designed gloves
are also on offer featuring full-grain
black sheepskin leather and contrasting
McLaren Orange piping.
The McLaren bags, available in
three sizes, has the same lining used
for upholstering the seats in the 12C.
The bags have been designed in a
fashion such that the boot space of
144 litres beneath the 12C’s bonnet
can be completely utilised. The bags
feature exclusive carbon fibre outer
material, with carbon fibre handles
and silver or McLaren Orange detail
stitching. The bags have been developed
in collaboration with the McLaren
Automotive design studio.
A special edition chronograph
wristwatch has been developed in a
collaboration between Swiss luxury
watchmaker TAG Heuer and Frank
Stephenson, Design Director of
McLaren Automotive. There are no
awards for guessing that Carrera MP4-
12C chronograph is inspired by the
performance 12C sports car after which
it is been named. Only a thousand pieces
of the wristwatch will made available
globally that features carbon fibre on
the dial.
McLaren is also offering
accessories like a black
wallet and card holder
made from high grade
leather. Ergonomically
designed gloves are also
on offer featuring full-
grain black sheepskin
leather.
42 AFTERMARKET JANUARY 2013
GLOBAL
Infiniti To Utilize Sunderland Plant
Infiniti has announced that it will
utilize parent company Nissan’s
factory in Sunderland, United
Kingdom for manufacturing its
vehicles. It is being estimated that this
announcement will result in around a
1,000 openings for new jobs out of which
280 will be at the UK plant. The facility is
also likely to see an investment of around
£250mn for the same.
In a press release statement, Colin
Dodge, Nissan Motor Co. Ltd Executive
Vice President and Chief Performance
Officer, said, “This milestone, our first
premium product to be manufactured at
Sunderland, reconfirms our commitment
to UK manufacturing and the ongoing
success of the plant, which is moving
up the value chain. Just as important,
the new Infiniti, which will be exported
around the world, is being developed
with help from our London design centre
and our European Technical Centre at
Cranfield.”
The British Prime Minister David
Cameron said, “This investment is
excellent news for the North East and
another vote of confidence for UK
manufacturing.The continued success
of Nissan in the UK demonstrates the
strength of the car industry here, and its
importance, as we rebalance and grow the
economy.This announcement shows how
the car industry in partnership with the
Government continues to win important
long term investment projects, in a tough
competitive sector; helping the UK to get
ahead in the global race.”
Infiniti’s all-new premium compact
model’s production at the Sunderland
plant is expected to begin in 2015. Once
Infiniti’s begins production, it will become
the first new car brand to be produced
in the UK after 23 years. Nissan’s
Sunderplant will be manufacturing more
than half a million cars for the first time.
The global exports from the plant have
reportedly crossed five million units.
Owing to capacity related limitations at
the Sunderland plant, manufacturing of
a C-segment hatchback that had been
announced earlier will now be shifted to
some other plant.
Nissan’s Sunderland Plant started
production in September 1986. Total
investment made and announced since
then is over £3.5bn and total plant volume
stands at more than 6.9 million units. 80
per cent of production is exported to 97
international markets.
PRODUCTS
JANUARY 2013 AFTERMARKET 43
Screen Cleaner
It can be used for cleaning lap-tops, LCD screens, cell phones and digital cameras. It features
a sterile aqueous solution which is designed by a special formula. It is a clear, odourless, alcohol, ammo-nia and vinegar free solution. The solution can effectively remove fin-gerprints and grease without screen
erosion or damage. Rx Infotech Pvt LtdAhmedabad - GujaratTel: 1800 1200 852, Email: [email protected]: www.rxinfotech.in
Automobile Care Cleaning Chemicals
These chemicals are gentle and capable of effectively remov-
ing spots and stains from the painted vehicle’s body. The chemicals are also uti-lised for effectively cleaning the floors, wall panels, glasses and paint surfaces. The range of the chemicals is gentle on the car’s paints and does not hamper the shine and look of the vehicle.
Altret Performance Chemicals Gujarat Pvt LtdSurat - GujaratTel: 0261-2451807Email: [email protected]: www.altret.com
Double Sided Lapping Machines
Four-way double sided lap-ping or polishing machine have unique features such
as four way motion, in-process plate conditioning and precise pneumatic pressure control dur-ing lapping, variable speed drive, slurry re-circulation system, etc. The upper and lower lapping plates rotate in opposite direction to each other. The carriers rotate about itself while revolving in the either directions thereby creating 4 way motion. Typical applications are various such as lightening arrestors, compressor valve plates, automobile and aircraft parts, piston rings, watch glass, pump parts, shims, vanes washers, slip gauges, quartz crystals, semi conductor wafers and many more.
Speedfam (India) Pvt LtdThane - Maharashtra.Tel: 0251- 2620403 / 404 / 405Fax: 0251- 2620406 Email: [email protected] Website: www.speedfam.co.in
Dynamic Mechanical Analyser
Dynamic mechani-cal analyser offers six different defor-
mation modes to accurately gauge materials performance. As one piece of equipment is able to handle multiple dynamic and static measure-ments to characterise vis-coelasticity, glass transition, softening, crystallisation, phase transformation and more, it is ideal for both academic and manufacturing labs that handle many different types of materials under tight budget and time constraints. Researchers can set the sample arm and analysis head at multiple angles based on sample nature and geometry. It s key features include rapid cooling to as low as -190 C with minimal liquid nitrogen consumption which helps im-prove sample throughput, reduce costs, and improve operator safety, high-end temperature range of 600 C which further increases the application range and the linear variable differ-ential transformer (LVDT) which measures changes in length over a measurement range of ± 1 mm with a mean resolution of 2 nm.
Mettler-Toledo India Private LimitedMumbai - MaharashtraTel: 022 – 42910111Website: www.mt.com
PRODUCTS
44 AFTERMARKET JANUARY 2013
Fibreglass Adhesive Tapes
The Unito P T F E / Te f -l o n - c o a t e d
fibreglass adhesive tapes have advantages
such as non-stick, self-lubricating, friction-free, non-toxic, non-flammable, non-wettable, non-brittle and resistance to at-mospheric condition. Silicone pressure-sensitive adhesives used for making these tapes withstand wider temperature range of –200°C to +300°C. The adhesive tapes ensure permanent heat-sealing, thus making sure that heat-sealed packet is pilfer-proof. These tapes give excellent performance for expected life on any heat-sealer. The tapes are available in width from 6 mm to 1,000 mm.
Urja Products Pvt LtdAhmedabad - GujaratTel: 079-22872277 Mob: 09825688244Email: [email protected]: www.urjafabrics.com
Power Distribution Units
Power distribution units integrate thermal man-agement with intel-
ligent power solutions. These PDUs, as a new generation of power management solu-
tions for enterprise data centres offer a low profile design that reduces airflow disruptions, an ambient air temperature rating of 65°C and more than 160 standard configurations. PDUs provide a broad range of functionality that spans from establishing basic connections to equipment, to remote access with monitoring and switching capabilities on each individual outlet. These PDUs are also UL Listed in the US and Canada and CE marked for use in the European Union. Five models are currently available which in-clude the basic, monitored, monitored pro, switched and switched pro PDUs. Some models include quick and easy setup for remote monitoring and switching, IP consolidation up to 20 PDUs from a single IP address and easy set-up from an interactive local display.
Chatsworth Products IncUSATel: 800-834-4969Email: [email protected]: www.chatsworth.comID Readers
Image based ID readers are accurate identifica-tion device. DataMan
200X is self-contained with patented ID Max and ID quick decoding algorithms which reads even with vari-ation in part appearance. It is omni-directional which helps it in reading codes presented at any angle even with variations in the part position that ensures 99% read rates of the product. It also integrates directly to the factory network with the Cognex Connect suite of supported industrial protocols which ensures that the PC is no longer required between the reader and the factory network. The feature provides complete traceability of the product throughout its supply chain. Options available are C mount lens, trigger modes and custom data formatting. Ex-pandable system capacity is 700 units/shift. Cognex Sensors India Pvt Ltd Pune – MaharashtraTel: 020 – 40147840, 09881466003Fax: 020- 66280011Email: [email protected]: www.cognex.com
Machine Condition Indicator
Machine condition indicator is a low-cost vibration and tem-perature monitoring device
designed for rotating machinery with constant operating conditions. It provides the ability to track basic machine health on assets that are not currently being monitored on a regular basis. Machine
condition indicator periodically makes two type of vibration measurement. Velocity measurements are made to keep track of overall machine health and highlight potential problems relating to misalignment and imbalance. Enveloped acceleration mea-surements are used to detect possible bearing degradation and the device can also monitor machine operating temperature. SKF IndiaPune - MaharashtraTel: 09545820606Email: [email protected]: www.skfindia.com
PRODUCTS
JANUARY 2013 AFTERMARKET 45
Table Top Machine
Table top machine with sweeper arm is positioned to pro-
cess one seal at a time to a very high degree of flatness and surface finish. The spe-cially graded lap plate with re-circulating slurry and sweeper arm swiveling at tandom achieves efficient cutting properties during the lap-ping process while attaining high degree of flatness and sur-face finish. Lapping machine can be conveniently converted to polishing machine for polishing operation on the same machine. Typical applications for this machine are mechani-cal seals, etc.
Speedfam (India) Pvt LtdThane - MaharashtraTel : 0251- 2620403 / 404 / 405Fax: 0251- 2620406 Email: [email protected] Website: www.speedfam.co.in
PRODUCTS
46 AFTERMARKET JANUARY 2013
Modular instruments
NI rugged rack-mount c o n t ro l l e r
and new PXI Ex-press remote control-ler deliver high data
streaming performance, expanding PXI platform capabilities to include PC control from off-the-shelf computing platforms. The new product offers an extremely high-performance com-puting combination that separates system control from the pe-ripheral modules inside the PXI chassis. The RMC-8355 1U rugged rack-mount controller for PXI and PXI express systems features up to two high-performance quad-core Intel Xeon E5620 processors, with 2.4 GHz base clock frequency and 2.66 GHz single-core turbo frequency, making it ideal for high-per-formance test and measurement applications, and mission criti-cal test and control. It has sustained throughput of 3.2 GB/s per direction and 5 m maximum cable length with rugged latching connectors. The NI PXIe-PCIe8381 PXI Express remote con-troller is a high-performance MXI link featuring a x8 Gen 2 cabled PCI Express link to connect a PXI Express chassis to desktop PCs with a fully transparent, high-bandwidth link.
National Instruments IndiaBengaluru - KarnatakaTel: 080 - 41190000Fax: 080 - 41190010Email: [email protected] Website: India.ni.com
Tyre Service Kit
Tyre service kit for trucks and buses can be used for tube type and tube-
less tyres. This kit contains all the essential tools which should be available in the drivers cabin. This kit can help maintain tyre pressure and reduce tyre loss, which is a big concern for most fleet owners. The kit contains a fully caliberated tyre pressure gauge(0-200 psi) with dual foot chuck, tyre prodder for remov-ing foreign objects from tyre, 4 way tyre valve repair tool, cap and core tool, rigid valve extensions for ease of filling air into inside tyres, valve caps and valve cores.
Ranger StorkGhaziabad – Uttar PradeshTel: 0120-4372157Mob: 9810088341Email: [email protected]: www.rangerstork.com
Wire-Waste Reduction System
Use of wire waste reduc-tion system can reduce such waste to a length
of 4 to 12cm, which is generally upto one metre in every new production cycle. The system can be mounted on both sin-gle-spool and multi-spool dereelers and can also be retrofitted on all ULYS Modena machines that are already installed. The computer-controlled laser cable markers are easy to operate, reliable and efficient. Another key benefit of direct UV-laser marking is a reduction in the wiring weight, which subsequent-ly reduces the weight of the wire-equipped devices, lowering users’ energy costs. Such wire marking is gradually replacing sleeving in the aeronautics industry. LASELEC S.A. France Tel: +33 (0) 582 950 555Fax: +33 (0) 582 950 556Email: [email protected]: www.laselec.com
Stacker
Stacker can be used to vertically lift goods. They can be used for lift-ing the platform using power pack,
lowering/stopping the platform. It weighs from 300kg upto 1500 kg and upto 9 me-ters in height. It operates silently, without noise and vibrations. It is easy to install, maintain and operate. The platform size is from 1000 to 1500 mm. Besides, all safety
features are included with the stacker.
Lokpal IndustriesNoida – Uttar PradeshTel: 0120 – 3065371/75Email: [email protected]: www.lokpal.com
PRODUCTS
JANUARY 2013 AFTERMARKET 47
Automotive Paints
THE NC automotive finish is a single com-ponent, air-drying, and
nitrocellulose based paint. Re-finishing coating is ideal for auto car and other vehicle to get good abrasion resistance, petrol and oil resistance with better polishing property. The NC super finish is economical single component, air-drying, nitrocellulose based paint. Refinishing is coating ideal base coat for auto car and other vehicle to get good abrasion resistance, petrol and oil resistance with better polishing property. The paint is also good for furni-ture and appliances coating where fast drying is required.
Emperol ColoursMumbai - MaharashtraTel: 022-2506 5576, 09869711706Email: [email protected]: www.emperolcolours.tradeindia.com
Automotive Exhaust Flex Pipe
A typical automotive exhaust system runs very hot and encounters an extremely
corrosive and hostile environment. In addition, the range of motion between a softly mounted engine and exhaust pipe can be dramatic, especially with very little package room. Engineering a flexible exhaust connector demands
careful attention to engine and chassis dynamics to ensure life-long durability. The automotive flex pipes are engineered to en-sure life-long durability. The exhaust connector provides a leak-free connection, meeting new emission standards, absorb engine rocking motions, and isolate vibration from the rest of the exhaust system, so passengers do not experience poor NVH.
Alfa FlexitubesBahadurgarh - HaryanaTel: 1276-268119, 01686-267175Mob: 09811209178Email: [email protected]
Powder Coating Booth
The primary purpose of the powder
coating booth is the recollection of over-sprayed pow-der for reuse. The booth also acts to-wards containment of the over-sprayed powder within its confine thereby prevent-ing powder spillage in the work area. The powder coating booths are designed to accommodate manual or automatic applicators on either one side or in a back to back fashion. This is defined by the article geometry and volume of production. The booth is engineered to be stationary or mounted on wheels / trolley to reduce the cleaning time in case of high volume production plants by incorporating multiple booths for multiple colours.
Intech Surface Coating Pvt Ltd Pune - MaharashtraTel: 020-22922180, 22922181 Email: [email protected] Website: www.intechfinishing.com
Tip Drill
Tip drill is available for steel and cast iron drilling operations. It is a part of a new generation of exchangeable-tip
drills and is designed to save time and reduce hole costs. Tip drill can be tailored to optimise applications through diameter range, steps and length possibilities. Holes can be made more ef-ficiently and close to the specifications required, leaving them better suited to subsequent opera-tions. A highly secure interface between drill body and tip ensures reliability and precision, while the quick and easy tip change procedure helps to maximise active machining time. The drill is available in diameter range: 12–25.90 mm (0.472–1.020 inch) and lengths 3, 5 and 8 × drill diameter as standard. Each drill body has a unique interface size with matching tips to achieve hole tolerances of IT9–IT10.
Sandvik Asia Pvt LtdPune - MaharashtraTel: 09764091414 Email: [email protected]: www.sandvik.coromant.com
PRODUCTS
48 AFTERMARKET JANUARY 2013
Corodrill
Corodrill is a multi-application, high-performance drill that can be used across a wide range of
materials. This drill provides high capacity utilisation, flexibility and versatility. With one drill for all materials, stock holding can be reduced and greater machine flex-ibility is offered leading to reduced set-up
time. Corodrill is made from micro-grained carbide for an excel-lent combination of hardness and toughness, resulting in high wear resistance and longer tool life. The coating has a special finishing treatment to reduce coefficient of friction. The strong web design provides excellent cross-sectional strength which combined with increased flute volume, enhances chip evacuation. The point angle of 140º is ideally suited for multi-application drilling, with good centering capabilities and low thrust force de-sign. The drill comes in a standard diameter range of 3–20 mm (0.118–0.787 inch) in drill lengths; 2–5 × drill diameter (DIN 6537 K and DIN 6537 L). Achievable hole tolerance is IT8–IT9 and is available with internal and external coolant.
Sandvik Asia Pvt LtdPune - MaharashtraTel: 09764091414 Email: [email protected]: www.sandvik.coromant.com/in
Ignition Coil Connector
The terminals of ignition coil connector are over-moulded using a rotat-
ing mould. It is used for latch, being part of the ignition coil assembly. The terminals are pro-tected by potting with epoxy af-ter plasma pre-treatment. The ignition coil supplies the required electrical voltage and energy needed to ignite air-fuel mixtures in the engine’s combustion chamber. It has high temperature re-sistance, excellent mechanical performance and wave soldering capabilities. Key processing benefits include low viscosity, fast cycle time, ability to mould in high cavitations tools, mechanical property performance at elevated temperature and wave solder-ing capabilities. It delivers better melt flow and mechanical prop-erties, which allow the material to flow around sensor element and inserts for better sealing and encapsulation, improved surface quality and longer product life. In addition, the superior melt flow lessens the potential for damage to sensor elements and wires, as it reduces injection moulding cycle times and tooling wear.
DSM Engineering PlasticsNetherlandTel: +31 46 477 3051, Fax: +31 46 477 3959Email: [email protected] Website: www.dsmep.com
Laser ScanArm
Laser ScanArm is a unique solution in the market for measuring ma-chines. It enables users to inspect
parts in detail by capturing large point-cloud data. Its open architecture enables the user to employ Geomagic, Polyworks, RapidForm and many other third-party software programmes. The Laser Sca-nArm tackles all measurement tasks like inspection, point cloud-to-CAD comparison, rapid prototyping, reverse engineering, and 3D modeling. Its main benefits are the accurate scanning of reflective and dark objects - the biggest chal-lenge for all scanning systems.
FARO Singapore Pte LtdSingapore Tel: +65-6511-1350Fax: +65-6543-0111Email: [email protected]: www.faro.com
Brass Fittings
Various types of brass fit-tings such as compres-sion fittings, flare fit-
tings, hose fittings, pipe fittings, forged parts, CNC turned parts, etc. are available. These fittings are available in size ranging
from ¼” to 1” and 6 mm to 20 mm with British Standards, DIN Standard, SAE Standards and according to customers require-ments with latest technology and machineries. This product finds applications in all major manufacturing industries such as auto-mobile, hydraulic and pneumatic low pressure fittings, textiles, heating and cooling, tires, pipe, oil and gas, etc. They are available in custom-made designs as well.
Patel Brass Parts IndustriesJamnagar - Gujarat Tel: 0288 - 2561518Email: [email protected], [email protected] Website: www.patelbrass.com
PRODUCTS
JANUARY 2013 AFTERMARKET 49
The information published in this section is as per the details furnished by the respective manufacturer/
distributor. In any case, it does not represent the views of
Auto Bearings
These bearings are offered in all shapes and sizes. The range includes deep-groove,
self-aligning, thrust, cylindrical roller, tapered roller, thrust spherical roller, clutch, needle and roller bearings.
Also offered is a comprehensive range of automotive engine parts, automotive electrical parts, automotive clutches, trailer parts, fuel injection parts, automotive brake linings, automotive brake shoes, filters, suspension parts, auto lights, mirrors, etc.
Cosmo Teck Mumbai, MaharashtraTel: 022-26403687Mob: 09833811406 Email: [email protected]: www.cosmoteck.in
Wrench and Spanner
Small wrenches and spanners can replace 21 wrenches and op-
erate 42 standard sizes in inch, metric and SAE. These wrenches and spanners au-tomatically size any nut and bolt. The wrenches and spanners have self-adjusting rack and pinion design. Fea-tures include: slip-free grip, the harder they are turned; the tighter the grip, quick ratchet action and shock-proof handles up to 100 V. The wrenches and span-ners operate on rounded or stripped nuts/bolts of any standard or non-standard size.
Solsons Exports Pvt LtdAhmedabad - GujaratTel: 079-22250488, 26423515Email: [email protected]: www.solsons.com
Pilfer Proof Seal
Pilfer proof bag closure seal is an ad-justable plastic strap seal to enable an effective stoppage and avoidance of
theft, security breach and fraud. These seals are ideal to protect your precious, genuine and branded products from contamination
and fake products. Exclusive features are secure, reliable, versatile and strong, hot stamping for permanent impression, 7 digits se-quential numbering, printed/high-rise company name/ logo, tam-per proof spikes for better gripping. Applications areas include bulk drug, refineries, chemical industries, pharmaceutical industries, clinical waste, containers/ drums, postal department, courier bags, currency bags, vehicle doors, airline baggage, etc.
Kolkata, West BengalTel: 033-22260513, 09830763634Fax: 033-22297814Email: [email protected]: www.novoflex.in
Turbo Pail Pack
Castrol CRB Turbo pail pack has been recognised for faster pail production and for labels
which last for a longer period of time. The anti-counterfeit pail lid provides enhanced protection against counter-feiting with the tear away seal making the lid unusable once it is opened. The new spout feature also provides improved dispensability of the product and minimises leakage. It is specially engineered for high performance truck engines. It is engrossed with Du-rashield Boosters which provides better protection against soot particles, creates a protective oil film around critical engine parts and improves deposit and corrosion protection. It delivers upto two times longer engine life.
Castrol India LtdMumbai - MaharashtraTel: 022-66984100 Fax: 022 66984101Website: www.castrol.co.in
50 AFTERMARKET JANUARY 2013
LIST OF PRODUCTS & ADVERTISERS’
Auto bearing ............................................... 49
Auto Monitor Anniversary .......................... 8
Automobile care cleaning chemical ........... 43
Automotive Dealership Excellence Award .. 4
Automotive exhaust flex pipe ..................... 47
Automotive paint........................................ 47
Bearing ....................................................... 13
Bearing housing ......................................... 45
Braking ......................................................BC
Brass fitting ................................................ 48
Clutch bearing ......................................... FIC
Corodrill ..................................................... 48
Double sided lapping machine ................... 43
Dynamic mechanical analyser ................... 43
Engine bearing ........................................ FIC
Exhibition -Automach 2013 ...................... 31
Fiberglass adhesive tape ............................. 44
Filter cleaning unit ..................................... 45
Garage equipment ........................................ 3
Go-jack ....................................................... 45
Handheld and digital tyre inflator .............. 3
Heating solution ...................................... BIC
Heavy duty bike lift .................................... 45
Hydraulic press ........................................... 45
ID reader .................................................... 44
Ignition coil connector ............................... 48
Instant drying and curing technology for
water based colour ................................... BIC
Kingpin bearing ...................................... FIC
Laptop trolley ............................................. 45
Laser ScanArm .......................................... 48
Lubricant .....................................................16
Machine condition indicator ...................... 44
Mobile sevice van ....................................... 45
Modular instrument ................................... 46
Motor accessories ......................................... 3
Nitrogen generator cum inflator .................. 3
Parts washer ................................................ 45
Pilfer proof seal .......................................... 49
Pneumatic tool .............................................. 3
Powder coating booth................................. 47
Power distribution unit .............................. 44
Reverse logistics forum .............................. 40
Screen cleaner ............................................. 43
Seals ............................................................ 45
Stacker ........................................................ 46
Steering bearing ...................................... FIC
Suspension .................................................BC
Table top machine ...................................... 45
Tip drill ...................................................... 47
Tool trolley ................................................. 45
Transmission .............................................BC
Transmission bearing .............................. FIC
Transmission jack ....................................... 45
Turbo pail pack ........................................... 49
Tyre service kit ........................................... 46
Tyre valve connector ..................................... 3
Waste oil disposer ...................................... 45
Wheel bearing ......................................... FIC
Wire-waste reduction system ..................... 46
Wrench and spanner .................................. 49
Yellow pages ............................................... 25
FIC : Front Inside Cover BIC : Back Inside Cover BC: Back cover
Advertiser’s Name & Contact Details Pg No Advertiser’s Name & Contact Details Pg No Advertiser’s Name & Contact Details Pg No
Products Pg No Products Pg No Products Pg No
Our consistent advertisersFIC : Front Inside Cover BIC : Back Inside Cover BC: Back cover
ACMA Automechanicia 6
T: +91-22-61445900
W: www.automechanika.com
Auto Monitor Anniversary 8
T: +91-22-30034650
W: www.amonline.in
Automach 2013 31
T: +91-124-4014060
W: www.ietfindia.in/automach.aspx
Automotive Dealership Excellence Awards 4
T: +91-22-30034650
W: www.adea.in
Endurance Technologies Pvt Ltd BC
W: www.endurancegroup.com
Exxon Mobil Lubricants Pvt Ltd 16
T: +91-124-4951300
W: www.exxonmobil.com
Litel Infrared Systems Pvt Ltd BIC
T: +91-20-66300636
W: www.litelir.com
National Engineering Industries Ltd 13
W: www.nbcbearings.com
Oil Lube Systems 45
T: +91-129-2430786
PCL - Sumo Air Technology Pvt Ltd 3
T: +91-22-32107242
W: www.pclsumo.com
Puja Fluid Seals Pvt Ltd 45
T: +91-20-27112016
W: www.pujaseals.com
Reverse logistics forum 40
T: +91 9833165338
Texspin Bearing Limited FIC
T: +91-79-26937601
W: www.texspin.com
Yellow Pages 25
W: www.yellowpages.co.in
Not Available