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AFFILIATED WITH THE NATIONAL ASSOCIATION OF CREDIT MANAGEMENT VOL. 115 NO. 8 august 2014 business credit pro TODAY’S RESOURCE FOR THE BUSY CREDIT PROFESSIONAL inside preview 2 Groups Meeting Calendar 3 New Members and Olympians 3 Flash Poll 4 Just around the Corner – Houston 4 CMI July Report 5 Securing the Ball (As Opposed to Dropping It) 7 What’s Coming Up? 9 HEC Group Meeting Photos 9 Gulf States Construction Group Video Meeting Photos 10 2014 Super Days 10 July Super Days Photos 11 August Calendar 12 September Calendar 12 Tip of the Month 12 Why NACM? NACMLouisiana 2, 5 Groups Calendar – August 5 Louisiana Education Offense vs. Defense: Securitization Presenter: Robert Dial, Experian Business IQ Robert has 10 years of experience working with consumer and commercial credit professionals. He is a past employee of NACM Chicago and also worked for Experian competitors for three years. He has been with Experian for a total of six years. Experian Provides insights that help businesses target new markets, improve response rates and increase revenue. Maintains extensive credit databases to help businesses lend profitably and minimize credit risk. Helps improve operational efficiencies and optimize debt recovery through its collections tools. Has data and analytics that help companies maximize marketing investments by communicating with customers more effectively. Helps clients protect their assets with tools and insights that help prevent fraud through their expertise. DETAILS: Lunch begins at 11:30am Lunch is $26 per person; $31 for walk-ins Not a member of a group? Contact Phaedra Vaughner for information on joining: [email protected] augustsuper days Cancellations received 72 hours prior to group meetings and Super Days luncheons will be honored. Cancellations not received in the stated timeframes and no-shows will be billed. Qualified substitutions are welcome. Written email or fax verification will be issued by NACM Gulf States. For more information or to register, please call: 281-228-6100 or register online TODAY! NACM Gulf States Houston Conference Center 10887 S Wilcrest Drive Houston, TX 77099 Group Meetings Tuesday, August 19: 10:30am: Contractors Supply Heating & Air Conditioning 12:30pm: Building Materials Electrical Supply Wednesday, August 20: 10:00am: International Credit Executives 12:30pm: President’s Circle Oilfield Service & Supply

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Page 1: Affilied with the NAt AtioNAl AssociAtioN of credit ... › images › pdfs › BCP_Aug14.pdf · “There is a growing sense of confidence in the progress of the economy right now,

AffiliAted with the NAtioNAl AssociAtioN of credit MANAgeMeNt Vol. 115 No. 8 august 2014

businesscreditproT o d a y ’ s R e s o u R c e f o R T h e B u s y c R e d i T P R o f e s s i o n a l

insidepreview 2 GroupsMeetingCalendar 3 NewMembersandOlympians 3 FlashPoll 4 JustaroundtheCorner–Houston 4 CMIJulyReport 5 SecuringtheBall(AsOpposed

toDroppingIt) 7 What’sComingUp? 9 HECGroupMeetingPhotos 9 GulfStatesConstructionGroup

VideoMeetingPhotos

10 2014SuperDays10 JulySuperDaysPhotos11 AugustCalendar12 SeptemberCalendar12 TipoftheMonth12 WhyNACM?

NACMLouisiana2,5 GroupsCalendar–August 5 LouisianaEducation

offense vs. Defense: Securitization

Presenter: robert dial, experian Business iQ

Robert has 10 years of experience working with consumer and commercial credit professionals. He is a past employee of NACM Chicago and also worked for Experian competitors for three years. He has been with Experian for a total of six years.

Experian• Provides insights that help businesses target new markets,

improve response rates and increase revenue. • Maintains extensive credit databases to help businesses

lend profitably and minimize credit risk. • Helps improve operational efficiencies and optimize debt

recovery through its collections tools. • Has data and analytics that help companies maximize

marketing investments by communicating with customers more effectively.

• Helps clients protect their assets with tools and insights that help prevent fraud through their expertise.

DETAILS:• Lunch begins at 11:30am • Lunch is $26 per person; $31 for walk-ins • Not a member of a group? Contact Phaedra Vaughner

for information on joining: [email protected]

augustsuperdays

Cancellations received 72 hours prior to group meetings and Super Days luncheons will be honored. Cancellations not received in the stated timeframes and no-shows will be billed. Qualified substitutions are welcome. Written email or fax verification will be issued by NACM Gulf States.

Formoreinformationortoregister,pleasecall:

281-228-6100orregisteronline

TODAY!

NACMGulfStateshouston conference center

10887 S Wilcrest DriveHouston, TX 77099

GroupMeetings

Tuesday,August19:10:30am: Contractors Supply Heating & Air Conditioning

12:30pm: Building Materials Electrical Supply

Wednesday,August20:10:00am: International Credit Executives

12:30pm: President’s Circle Oilfield Service & Supply

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B u S i N e S S C r e D i t P r o 2 a u g u S t 2 0 1 4

NACMGulfStates10887 Wilcrest

P.O. Box 721348Houston, TX 77272-1348

www.nacmgs.org

Phone/Fax

Business Offices 281-228-6100/6122Accounting 281-228-6100/6151Adjustment Bureau 281-228-6100/6122Industry Credit Groups 281-228-6100/6123Collections 281-228-6100/6122Credit Reporting 281-228-6100/6120Sales 281-228-6100/6151Louisiana 504-885-3897/504-780-9346

OfficersandDirectors

ChairmanDon Burell, CCE 281-285-1963 Schlumberger Technology Corp. FirstViceChairmanJackie Hoelting, CBA 713-860-3495 Silver Eagle Distributors SecondViceChairmanJohn Herberger, Esq. 281-920-4700 JD Herberger & Associates PC TreasurerCharles Dunlap 713-979-4834 Lone Star AC Appliance & Repair LLC

PresidentKathleen Quill, CAE, CBA 281-228-6100 NACM Gulf States DirectorsMolly Atlas 713-683-8996 Memco, Inc.

Emma Cosme, CBF 713-293-1684 Jake’s Finer Foods

James Criswell 832-200-0818 Professional Alternatives, PC

Jeremie Hartzog 225-292-1303 Notoco Industries, Inc.

Bruce McKee 281-485-1458 Packaging Service Co., Inc.

Val Venable, CCE 713-315-5748 Ascend Performance Materials

Robin Walters, CCE, ICCE 281-584-2596 Sysco Corporation

ChairEmeritusDave McMillen, CCE 713-551-0361 Waukesha Pearce Industries, Inc.

CorporateCounselCarl Doré Jr., Esq. 281-829-1555 Doré Law Group

National group Meetings

Oct 19-22 Transportation Revenue Management Conference 8:30am–5:00pm Embassy Suites/Convention Center - New Orleans, LA

Oct 24 National Oilfield Service & Supply Group (at All South) 1:00pm–5:00pm New Orleans, LA

regional group Meetings

Aug 12 Gulf States Foods Groups Video Conference 11:30am–1:00pm NACM Conference Center - Houston TX National Meat and Provision Co., Inc. - Reserve, LA

Oct 22-24 Texas Statewide Construction Credit Group (at All South) 8:30am–12:00pm New Orleans, LA

Oct 22-24 Plumbing & Water Works Group (at All South) 10:30–11:30am New Orleans, LA

Oct 22-24 Drywall Supply Group (at All South) 8:00–9:30am New Orleans, LA

Oct 22-24 All-South Credit Conference 8:30am–5:00pm Embassy Suites Convention Center - New Orleans, LA

local group Meetings for august

Aug 14 Baton Rouge Building/Industrial Group 12:00–1:30pm Drusilla’s Place - Baton Rouge, LA

Aug 19 Contractors Supply Group 10:30–11:30am NACM Conference Center - Houston, TX

Aug 19 Electrical Supply Group 1:30–2:30pm NACM Conference Center - Houston, TX

Aug 19 Building Materials Group 1:30–2:30pm NACM Conference Center - Houston, TX

Aug 20 New Orleans Building Materials Group and 12:00–1:30pm New Orleans Electrical Group Copeland’s of New Orleans - Covington, LA

Aug 20 President’s Circle Meeting 1:30–2:30pm NACM Conference Center - Houston, TX

Aug 20 Oilfield Service & Supply Group 1:30–2:30pm NACM Conference Center - Houston, TX

Aug 21 Steel & Metal Supply Group 11:30am–1:00pm Jax Grill - Houston, TX

groupscalendarbusinesscreditpro

Build certification roadmap points, participate in the Credit Managers’ Index! Need a reminder? Sign up to receive an alert email, sent when the survey opens each month.

Coverage of the CMI has appeared in: Wall Street Journal, Business Week, LA Times

Next chance to participate is August 18-22. Visit the CMI survey page any time during these dates to help bring awareness to the credit profession.

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B u S i N e S S C r e D i t P r o 3 a u g u S t 2 0 1 4

Your Business Credit Trade Association dedicated to improving the performance

of today’s business credit community.

DirectoryNACM Gulf States

10887 WilcrestP.O. Box 721348

Houston, TX 77272-1348www.nacmgs.org

Main Phone Number 281-228-6100Toll Free 866-252-NACMMain Fax 281-228-6122Louisiana Office 504-885-3897

StaffExtensions

AccountingVice President of Finance & Administration, Bernard Forde 1450

AdministrationPresident, Kathleen Quill, CAE, CBA 1400Executive Assistant, Becky Showers, CGA 1405Louisiana Division, Henry Albert, CGA 1560

Membership/Education/Groups 1317

Legislative IssuesPresident, Kathleen Quill, CAE, CBA 1400

NACMBusinessCreditServices

Main Phone Number 281-228-6100Adjustments & Workouts 281-228-6100Collections 281-228-6100Credit Reports 281-228-6100Sales 281-228-6100Toll Free 866-252-NACMRemote Access 281-228-6142Credit Reporting Fax 281-228-6121Collections Fax 281-228-6122Sales Fax 281-228-6151

StaffExtensions

Collections Manager, Frank Edmond 1430 Distressed Business Services Int’l CollectionsManager, Gerald Clements 1370

Credit InterchangeManager, Steve Krischke, CGA 1480Interchange Supervisor, Wanda Love 1341Special Reports, Deidre Henry 1350

Sales & Services Manager, Byron McKinney, CGA 1465

Both NACM Gulf States and NACM Business Credit Services exist for and because of you. Any questions or specific needs are not just welcome,

but the reason we are here. Please call us.

julynewmembers

Suncoast Contractors Supply

julyolympians

Mark Hermann, CCEAndrew Perry

julyflashpoll

Inyouropinion,whatcreditinformationismostfrequentlyusedtomakeacreditdecision?

WhatisthemostimportantreasonyouareaNACMmember?

13%

11%11%

9%

8%

8%

13%

15%

12%Legal Education

Credit Education

Networking

Credit Reports

Collection Training

Industry Group Info

Antitrust Protection

Prof Credentials

Help Exactly When I Need It

13%

21%

16%13%

19%

16%

2%“Street Knowledge”

History w/ Customer

NACM Group Mtg

Public Record

Scores

Trade Pmt Experience

Other

This Month’s

WINNER!

2715

Call 281-228-6100or email Evelyn McAdam at

[email protected] claim your prize.

Keep looking—next month’s winner might be YOU!

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B u S i N e S S C r e D i t P r o 4 a u g u S t 2 0 1 4

Just around the Corner – HoustonFor more information on any of these events, please contact the Education Department at 281-228-6100 or [email protected].

IntroductiontoFinancialAnalysisPresenter: Jim Shreve, FTD ResourcesFriday, August 8, 2014 • 8:30am–4:30pm

This seminar is designed for those who require a more in-depth understanding of financial/accounting terms, how to interpret key information from financial statements and the process of performing a credit analysis. It will provide participants an understanding of the accounting terms and principles deployed in financial statements. Attendees gain a firm perspective of the analysis process and how to interpret financial information. Special price of $209 for members, $199 for each additional member and $229 for non-members. Packaged registration of this seminar and Tools of Financial Analysis on 9/19/2014 brings the price down to $393 for both classes for members and $433 for non-members.

M&MBonds&LiensPresenter: Richard Fulton, Esq., Coats RoseTuesday, August 26, 2014 • 8:30am–4:30pm

This seminar is a MUST ATTEND for all who deal with bonds and liens! You will learn about forms for notices and claims, laws concerning bills-paid affidavits, lien claims against commercial and residential property, how to obtain property information, requirements for submitting a claim and procedures and time limits for filing liens.

MakinganOil&GasCreditDecisionPresenter: Don Burell, CCEThursday, August 14, 2014 • 8:30–11:30am

This workshop will cover:• Financial statements from an oil and

gas perspective• Implications of property valuation

• Obtaining and interpreting production data• Ownership trail and finding the responsible party

July ReportNACM’s Credit Managers’ Index (CMI) improved to 56.8 from 56.1 in July. The readings for the favorable and unfavorable factor indices improved, from 62.4 to 63.7 for the favorable factor index, marking the highest point in over four years, and from 52.0 to 52.2 for the unfavorable factor index. The latter being below marks set earlier in the year, but is at least trending in the preferred direction.

Significant readings within the favorable factors promise better days ahead. Sales improved from 63.9 to 65.2, back to the level set in May. “The sales reading has been strong for some months and that bodes well as sales will underpin any kind of real progress in the months to come,” Kuehl said. New credit applications improved from 61.5 to 62.4, the second straight month above 60 and at a yearly high. Dollar collections got back on track and crested above 60 again, moving from 59.3 to 61.0. Finally, amount of credit extended jumped dramatically from 64.8 to 66.1. “This is the highest reading since the recession and suggests far more credit access than before,” Kuehl said.

The unfavorable factor index details are also instructive, just not as dramatic. The good news is that all of the factors that had fallen into contraction (below 50) returned to expansion territory. Disputes improved from 49.5 to 50.3, dollar amount beyond terms jumped from 49.6 to 51.1 and dollar amount of customer deductions rose from 49.4 to 50.6. Rejections of credit applications also improved, but barely, from 52.0 to 52.1. Two factors fell. Accounts placed for collection declined from 52.5 to 51.5, indicating remaining strain in the creditor community and filings for bankruptcies fell from 58.9 to 57.6. “This remains a pretty healthy reading, but also suggests that not every sector of industry in the country is in the most robust of health,” Kuehl said.

“There is a growing sense of confidence in the progress of the economy right now, although there are still many who see dark clouds behind the silver linings,” Kuehl said. “Given that the CMI is often predictive, it would appear that economic conditions for the coming months will continue tracking in a positive direction.”

View the complete CMI report for July 2014 for a full breakdown that includes commentary on the manufacturing and service sector results, and data tables and graphics. CMI archives may also be viewed on NACM’s website.

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B u S i N e S S C r e D i t P r o 5 a u g u S t 2 0 1 4

August Industry Group MeetingsFor more information, please contact Carolyn Lewis Pajeaud at 504-885-3897 or [email protected].

Aug14BatonRougeBuilding/IndustrialGroupDrusilla’s Restaurant3482 Drusilla LaneBaton Rouge, LA 70809225-923-0896www.druscillaplace.com

Aug20NewOrleansBuildingMaterialsGroupandNewOrleansElectricalGroupCopeland’s of New Orleans 680 N. Hwy 190 Covington, LA 70433985-809-9659www.copelandsofneworleans.com

NACMLouisiana

Securing the Ball (As Opposed to Dropping It)ByEvelynMcAdam

As credit coaches, you constantly have to adjust your plays to keep the ball in the hands of your capable players. Linda Bost, CCE, Senior Credit Analyst for Cameron Valves and Measurements, one of the best (and one of my personal favorite) credit coaches in the field, gave us a great rundown of how to secure your receivables when it’s game time:

“There is a difference between securing receivables and reducing the risk in an accounts receivable portfolio. A credit grantor may use the protections afforded in the Uniform Commercial Code, if it is applicable to their business and, if possession is possible, may reduce the risk that the collateral may evaporate or suffer detrimental valuation events. Some of the common “security” measures taken by credit grantors to reduce the risk in their accounts receivable portfolio are prepayments and downpayments; personal guarantees; tangible collateral (such as personal and real property); joint payment agreements; letters of credit and assignments of certificates of deposit; and insurance policies or contracts.”

Here’s a breakdown of each of the plays:

a) Pre-andDownpayment

• Prepayment works just like a pre-paid debit card or cell phone. The payment is made before or at the time of the sale. • Downpayment means that a good portion of the total sale amount is paid up front for the goods, with the remaining balance set

to be paid in agreed-upon increments until full payment is received.

b) PersonalGuarantees go beyond business-to-business agreements when securing credit. The individual looking to reassure a creditor of payment may offer rights to their own personal finances. If the borrower’s business bank account is running on empty, but a payment still needs to be made, a personal guarantee ensures that the creditor can legally obtain the negotiated amount of money out of the business owner’s personal bank account(s).

c) TangibleCollateral can be thought of as anything physical that you can put your hands on. To help secure the loan, the creditor could request that the borrower throw some rights to physical possessions onto the playing field. These would include assets such as real estate or construction equipment, as opposed to intangible assets that cannot physically be touched (intellectual capital). Beware, though, “Collateral taken to secure a receivable may be subject to claims by financial institutions or creditors, and its value affected by depreciation or market fluctuations,” said Bost.

B u S i N e S S C r e D i t P r o 5 j u ly 2 0 1 4

(continued)

Advanced Collections and Negotiation SkillsPresenter: Barry elms, strategic Negotiations international • tuesday, september 23, 2014 • 9:00am–4:00pm

This exciting seminar goes way beyond all other collection seminars, showing you how to deal with unauthorized deductions, negotiating with customers who have severe cash flow problems, managing conflict with tough customers, improving the payment habits of your big spending customers and much more!

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B u S i N e S S C r e D i t P r o 6 a u g u S t 2 0 1 4

Two examples Coach Bost provided were personal and real property:

• PersonalProperty: Private assets are offered as security on behalf of the borrower or a third party. Personal property belongs to the borrower and not to the borrower’s business. For example, if a business owner needs $120,000 worth of steel, but his revenue-to-debt ratio is leaving creditors a bit rattled, he could offer up his 1933 Goudey #53 Babe Ruth PSA 8 NM-MT Yankees collectors baseball card (valued at roughly $130,000, if you can believe it) as a personal guarantee in hopes of sweetening the deal.

• RealProperty: The borrower’s land as well as any permanent fixture on it can be offered in negotiation to secure the loan. Whether personal or residential, mortgage-backed securities are quite often used as collateral to help secure credit loans or extensions.

Note: the distinguishing factor between personal and real property is that personal property can be moved (such as a classic vehicle) and real property cannot (such as a storage warehouse).

d) JointPaymentAgreements: One check is used to pay two parties (one payment is meant to pay two payees). These are most often used in the construction industry. For example, one check could be used to pay the contractor (building the whole house) as well as the subcontractor (the plumber or electrician).

e) LettersofCredit: Documents issued by a financial institution stating that the creditor will get paid, even if the buyer fails to make the payment. The issuing institution will only provide a letter of credit once the seller submits documentation that all purchasing arrangements will be carried out. It guarantees the product will be delivered on one end, and that a payment is guaranteed on the other.

f) AssignmentsofCertificatesofDeposit: These are interest-bearing savings accounts that can help to secure receivables as well. An individual or business can deposit money into the bank and allow it to accumulate interest, but the money cannot be withdrawn before a specified date, which is why the interest rates are usually higher than most other savings accounts. These can be offered as security if the debtor ever cannot make a payment.

g) InsurancePolicies: Similar in concept to the types of insurance policies most individuals hold. A creditor can hold an insurance policy to offset the risk of bad debt. Just as an individual holds an insurance policy on their car or home to protect themselves against unfavorable circumstances, so too can businesses hold insurance policies to protect themselves in case one of their debtors experiences a terrible misfortune. (For more information on anything credit related, please find Neil Jones on LinkedIn. He is very knowledgeable on this topic.)

h) BondsandLiens: Quite commonly used to secure receivables. “Many creditors use the bond and lien laws in their various states to reduce the risk of non-payment on construction and drilling projects but these are not a guarantee of payment.”

• Bonds: Long-term agreements (most over a decade) that either pay the initial deposit and all interest accumulated in lump-sum at maturity, or pay periodically over the length of a loan a portion of the principle balance as well as interest.

• Liens: Used to secure interest in the event of default. They give the creditor rights to property (and usually anything on it) if a payment is not made.

If you are interested in learning the full scope of how to secure receivables, be sure to catch Bost’s Principles of Business Credit class, taught right here at NACM Gulf States in Houston. This class is widely renowned as one of the all-time best credit classes offered through NACM and is very informative.

Direct Hire – TemporaryPreview – Contract

Specialist in

Staffing Credit and Collections Professionals

Professional Alternatives1800 west loop south, suite 1050

houston, texas 77027(713) 355-8100

fax - (713) 355-7475

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B u S i N e S S C r e D i t P r o 7 a u g u S t 2 0 1 4

what’scomingup in 2014?Date eVeNt, PreSeNter tiMe

Aug25 CommercialCreditScoringModels:Pros,ConsandLegalConsiderations 2:00–3:30pm

Presenters: Scott Blakeley, Esq., Craig Combs and Virginia Soderman, CCEFor more information on this NACM-National teleconference, click here.

Aug26 M&MBonds&Liens 8:30am–4:30pm

Presenter: Richard Fulton, Esq., Coats RoseThis seminar is a MUST ATTEND for all who deal with bonds and liens! You will learn about forms for notices and claims, laws concerning bills-paid affidavits, lien claims against commercial and residential property, how to obtain property information, requirements for submitting a claim and procedures and time limits for filing liens. This workshop will be held at the Houston conference center.

Sep5 Collections101 8:30–11:30am

Presenter: Frank Edmond, NACM Gulf States This workshop is designed to provide the participants with an overview of collections as a basic function of credit management, with emphasis on effective collection systems, techniques and critical “do’s” and “don’ts”. This workshop will be held at the Houston conference center.

Sep5 Rapid-FireCollectionTips 1:00–4:00pm

Presenter: Robert Verhage, CBA, Texas Auto Pros This is down and dirty workshop with 60+ tips to enhance your collection efforts. Be assured that this session will result in actionable tips that will bring more money into your company tomorrow. Just one could be worth the investment of attending this session! This workshop will be held at the Houston conference center.

Sep8 BusinessCreditPrinciples(TheWoodlandsLocation) 6:00–9:00pm,Mondays

Presenter: Fred Mansky, CCE, Volvo Rents This certification course qualifies for and is required to attain CBA certification, giving students a fundamental understanding of business credit procedures and policy. It also provides information about credit investigation and evaluation along with an overview of legal issues affecting the extension of commercial credit. This certification course will be held on Mondays at the Volvo Rents Offices, The Woodlands.

Sep8 EmergingTrendsforSmall/Mid-MarketCreditDepartments:Collections 2:00–3:30pm

Presenter: Pam Krank, The Credit Department, Inc. For more information on this NACM-National teleconference, click here.

Sep9 CreditLaw 6:00–9:00pm,Tuesdays

Presenter: Daniel Pacious, Esq., Pacious Law Firm PLCC This certification course qualifies for and is required to attain CBF certification. With the legal environment of business constantly changing, it is imperative to have a solid understanding of the laws that affect business and credit. This course is designed to introduce students to the basics of law, the legalities of contracts, and the emerging importance placed upon law affecting cyber crimes. This certification course will be held on Tuesdays at the Houston office.

Sep10 TheMultipleUsesofCreditApplications 2:00–3:30pm

Presenter: Bruce Nathan, Esq., Lowenstein Sandler LLP For more information on this NACM-National webinar, click here.

Sep11 FinancialStatementAnalysisI 6:00–9:00pm,Thursdays

Presenter: Joe Lain, CCE, Schlumberger The goal of this certification course is to improve the participant’s ability to translate financial statement numbers into a meaningful map for business decisions. Participants will be able to approach financial statements with enhanced confidence and understanding of a firm’s historical, current, and prospective financial condition and performance. This certification course will be held on Thursdays at the Houston office. Prerequisite: Accounting

Sep14–18 FinancialStatementAnalysis2:CreditandRiskAssessment

Presenter: George Schnupp, CCE, Anixter, Inc. This intermediate financial analysis program has been designed for credit analysts and managers seeking a comprehensive understanding of a company’s total operating performance and financial condition as well what’s behind the numbers in financial reports. It is designed to improve the credit professional’s ability to analyze and interpret financial statements leading to quality credit risk assessment. The program gives equal weight to the process of financial reporting, the analysis and interpretation of financial statements and the steps required to write a quality credit line recommendation. For more information on this NACM-National certificate session, click here.

Sep15 AccuratelyForecastingCash 2:00–3:00pm

Presenter: Ronald Sereika, CCE, CEW For more information on this NACM-National webinar, click here.

Sep17 TheCreditDepartment’sRoleandResponsibilitiestoEnsureUnclaimedPropertyPolicyCompliance 2:00–3:00pm

Presenter: Ann Moore and Laurie Andrews For more information on this NACM-National teleconference, click here.

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B u S i N e S S C r e D i t P r o 8 a u g u S t 2 0 1 4

what’scomingup in 2014?Date eVeNt, PreSeNter tiMe

Sep19 ToolsofFinancialAnalysis 8:30am–4:30pm

Presenter: Jim Shreve, FTD Resources This seminar is designed for those who have attended Introduction to Financial Analysis or attendees who need additional training in using the tools of analysis. Participants will learn how to use and interpret the tools of financial analysis: Interpretive Analysis, Financial Ratios, Pro-Forma Statement Analysis and the Analysis of Cash Flow Statements. This workshop will be held at the Houston conference center. Special Pricing: $209 for members, $199 for each additional member and $229 for non-members. Packaged registration of this seminar and Introduction to Financial Analysis on 8/8/2014 brings price down to $393 for both classes for members and $433 for non-members.

Sep23 AdvancedCollectionandNegotiationsSkills 9:00am–4:00pm

Presenter: Barry Elms, Strategic Negotiations InternationalThis exciting seminar goes way beyond all other collection seminars, showing you how to deal with unauthorized deductions, negotiating with customers who have severe cash flow problems, managing conflict with tough customers, improving the payment habits of your big spending customers and much more! This seminar will be held at Louisiana office.

Sep25 WorkingThroughaBankruptcyStep-by-Step 8:30–11:30am

Presenter: Lisa Norman, Esq., Andrews Myers PC This informative workshop filled with practical information includes understanding plans of reorganization, analyzing bankruptcy schedules, becoming a “critical vendor,” attending the meeting of creditors, pros and cons of creditors’ committees, filing proofs of claim and understanding plans of reorganization. This workshop will be held at the Houston conference center.

Sep29 FortifyingYourCreditFoundation:GettingAheadoftheNextSuperstorm 2:00–3:00pm

Presenter: Jeff Cohen, Esq. and Seth Van Aalten, Esq.For more information on this NACM-National webinar, click here.

Oct8 DevelopinganInternalCreditScoringSystem:BestPractices 2:00–3:00pm

Presenter: Vernon Gerety, PhDFor more information on this NACM-National webinar, click here.

Oct15 CreditintheServiceIndustry 2:00–3:00pm

Presenter: Bob KarauFor more information on this NACM-National webinar, click here.

Oct19-21 2014TransportationRevenueManagementGroup

NACM Gulf States is proud to host the Transportation Revenue Management Group (TRMG). Primary members must be companies in the freight transportation industry with a membership in the National Air Express & Cargo Group, the National Motor Carriers Group, the National Rail Transportation Group, the National Lessors & Fuel Group or the National Transportation Group. This conference will be held at the Houston conference center.

Oct20 LinkedIn?What’sinItforMeandMyCompany? 2:00–3:00pm

Presenter: Nancy Watson-Pistole, CCE, ICCE, Seafax | FoodONEDo you find those invitations from colleagues to ‘join my network on LinkedIn’ annoying? Do you only have a LinkedIn profile because everyone else does? Well, that thinking is about to change. In this session, Nancy Watson-Pistole will present some staggering statistics about usage and demographics and share strategies for effectively using this professional networking website—and it’s not just about finding a job! Discover LinkedIn’s potential and how it can help you and your company become more successful. For more information on this NACM-National webinar, click here.

Oct22-24 2014AllSouthCreditConference–GAMEON!

The All South Credit Conference is an annual fall event hosted by an NACM affiliate in the Southern Region (Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Tennessee, Arkansas and Oklahoma). It regularly offers high-octane credit, finance and collections educational sessions over two full days. CEU credits from NACM National are awarded. Topics covered are both classic and topical, and have included: bankruptcy and bankruptcy preference defense, collection law and effective techniques, best practices in credit applications and personal guarantees, fraud prevention and detection, financial statement analysis, mergers and acquisitions in your customer base, training and motivating staff, credit tools available, software user groups and much, much more. Credit professionals enjoy great education, networking and information sharing, sending you back to your company with a “sharper axe.” Sir Francis Bacon said, “Knowledge is power.” Get powerful at All South.

Oct22 PaidIf/WhenPaidClauses:WhattoWatchOutFor.DoYouKnowIFYouWillBePaid? 2:00–3:30pm

Presenter: Karen Hart, Esq., Bell Nunnally and Martin LLPFor more information on this NACM-National webinar, click here.

For information on all eventsheldatNACMGulfStates, contact the NACM Gulf States Education Department or call 281-228-6100.

For certificationexamregistration contact the NACM Education Department or call 410-740-5560.

For teleconferencesandallotherevents, contact the NACM Meetings Department or call 410-740-5560.

NOTE: This is a tentative schedule. Dates, times and presenters on all scheduled events are subject to change.

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B u S i N e S S C r e D i t P r o 9 a u g u S t 2 0 1 4

Gulf States Construction Group Video Meeting

HEC Group Meeting

July 8, 2014 • Louisiana/Houston

July 9, 2014

Centerpoint Energy • Houston, TX

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B u S i N e S S C r e D i t P r o 1 0 a u g u S t 2 0 1 4

DateS theMe toPiC SPeaker eNtrée

Aug19&20 Offensevs.Defense: Orange ChipotleTue/Wed Securitization Glazed Chicken

Sep9&10 Scouting&CompetitiveIntel: Member Networking LasagnaTue/Wed CreditReports

Oct7&8 TheBigGame:GetReadyfor Honey SesameTue/Wed AllSouth Pork Tenderloin

Nov18&19 Home-FieldAdvantage: Member Networking Chicken andTue/Wed IndustryCreditGroups Veggie Kabobs Dec12 GoGlobal:TakingHomethe Holiday Gala Apple Butter Glazed Fri GoldMedal Chicken and Squash

2014superdays

July Super DaysJuly 22, 2014

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6:00pm – Basic Financial Accounting (CBA)

8:30am – Introduction to Financial Analysis

11:30am – Gulf States Food Group Video Conference

8:30am – Making an Oil & Gas Credit Decision

12:00pm – Baton Rouge Building/Industrial Group Mtg

6:00pm – Basic Financial Accounting (CBA)

10:30am – CONT Group Mtg10:30am – HAC Group Mtg12:30pm – BLMT Group Mtg12:30pm – ELEC Group Mtg

10:00am – INTL Group Mtg

12:00pm – New Orleans Building Materials Group and New Orleans Electrical Group Mtg

12:30pm – OFSS Group Mtg12:30pm – President’s

Circle Mtg

11:30am – STLM Group Mtg

6:00pm – Basic Financial Accounting (CBA)

8:30am – M&M Bonds and Liens

10:30am – Navigating Your NACM Gulf States Member Page & Credit Reporting Database Webinar

august 2014 sunday monday tuesday wednesday thursday friday saturday

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3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

31

Super Day s

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B u S i N e S S C r e D i t P r o 1 2 a u g u S t 2 0 1 4

Holiday8:30am – Collections 101 1:00pm – Rapid-Fire

Collection Tips

6:00pm – Basic Credit Principles (CBA)

10:30am – CONT Group Mtg

12:00pm – New Orleans Electrical Supply Group Mtg

12:30pm – BLMT Group Mtg12:30pm – ELEC Group Mtg6:00pm – Credit Law (CBF)

12:30am – CHEM Group Mtg

12:30pm – OFSS Group Mtg

12:30pm – President’s Circle Mtg

12:00pm – Baton Rouge Building/Industrial Group Mtg

6:00pm – Financial Statement Analysis I (CBA)

6:00pm – Basic Credit Principles (CBA)

9:30am – HRIS Group Mtg12:00pm – Louisiana

Institutional Food Group Mtg

6:00pm – Credit Law (CBF)

11:30am – Gulf States Building and Construction Group Video Conference

11:30am – HEC Group Mtg

11:30am – ADME Group Mtg

6:00pm – Financial Statement Analysis I (CBA)

8:30am – Tools of Financial Analysis

6:00pm – Basic Credit Principles (CBA)

9:00am – Advanced Collections & Negotiation Skills

6:00pm – Credit Law (CBF)

11:30am – STLM Group Mtg

8:30am – Working Through a Bankruptcy Step-by-Step

10:30am – Navigating your NACM Gulf States Member Page & Credit Reporting Database Webinar

6:00pm – Financial Statement Analysis I (CBA)

6:00pm – Basic Credit Principles (CBA)

6:00pm – Credit Law (CBF)

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30

september 2014 sunday monday tuesday wednesday thursday friday saturday

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Super Day s

Why NACM? “I should have used NACM Gulf States a long time ago for this service. I have some other demands that have been out almost 30 days, and as soon as they are at the 30 days I’ll be sending more collections your way. Thanks so much!”

Patsy Spiers Finance Manager Steel Supply, LP

Tip of the Month SearchtheNACMGulfStatesdatabasebyprincipal!

Have you ever looked at a credit application or company profile and said to yourself, “I know that guy...but from where? I just can’t place him!”

Happens all the time! Well, for your favorite price of NO CHARGE, you can search your credit report database by principal name and it will return results with any and all companies with that name.

Over and over, I’ve worked with members to identify “movers and duckers” who just start a new company when they stop paying you. Not only can you protect your company against being hit again, you might also be able to recover what the principal(s) owes you from your past relationship!

NACM Gulf States is, frankly, the only credit report and collection service provider that you own. Who else would you choose to protect your assets?

Kathleen E. Quill, CAE, CBANACM Gulf States