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7/28/2019 Aerospace Competency Model_word
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Aerospace Competency Model
Tier Name Tier Block
F
O
U
ND
A
T
IO
N
1PersonalEffectiveness
Interpersonal Skills Integrity Professionalism
Initiative Dependability & Reliability Lifelong Learning
2Academic
Competencies
Reading Writing Mathematics Science
Engineering &
Technology
Communication-
Listening &Speaking
Critical &
AnalyticalThinking
Basic
ComputerSkills
3Workplace
Competencies
TeamworkPlanning &Organizing
Innovation andInvention
Problem Solving& Decision
Making
Working with
Tools and
Technology
Checking,
Examining, &
Recording
Business Fundamentals
I
ND
U
S
TR
Y
4
Industry-
Wide
TechnicalCompetencies
Aerospace FundamentalsDesign &
Development
Product & Parts
Manufacturing
Project Management &
Quality Assurance
Aviation
Maintenance
Environmental, Safety
& Health
Tier Name Block Information
Tier 1 -Personal
EffectivenessCompetencies
Interpersonal Skills: Displaying skills to work with others from diverse
backgrounds.
Interact appropriately and respectfully with supervisors and coworkers
Respect the opinions, perspectives, customs, and individual differences
of othersUse appropriate strategies and solutions for dealing with conflicts and
differences to maintain a smooth workflow
Integrity: Displaying accepted social and work behaviors.
Accept responsibility for one's decisions and actions
Comply with ethical standards for your field
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Take responsibility for accomplishing work goals within acceptedtimeframes
Treat others with honesty, fairness, and respect
Professionalism: Maintaining a professional demeanor at work.
Accept criticism and attempt to learn from mistakesDemonstrate positive attitude towards work
Demonstrate self-control by maintaining composure and dealing calmly
with stressful situations
Dress appropriately for occupation and maintain appropriate personalhygiene
Refrain from substance abuse
Initiative: Demonstrating a willingness to work.
Establish and maintain personally challenging, but realistic work goals
Persist at a task despite interruptions, obstacles, or setbacks
Pursue work with energy, drive, and effort to accomplish tasks
Strive to exceed standards and expectations
Take initiative in seeking out new responsibilities and work challenges
Dependability & Reliability: Displaying responsible behaviors at work.
Behave consistently, predictably, and reliably
Comply with organizational rules, policies, and procedures
Follow written and verbal directions
Fulfill obligations, complete assignments, and meet deadlines
Lifelong Learning: Displaying a willingness to learn and apply new
knowledge and skills.Broaden knowledge and skills through science fairs, readingpublications, job shadowing, and continuing education
Demonstrate an interest in personal and professional lifelong learning
and development
Seek feedback, and modify behavior for improvement
Take charge of personal career development by identifying personal
interests and career pathways
Treat unexpected circumstances as opportunities to learn and adopt new
techniques
Use newly learned knowledge and skills to complete specific tasksTier 2 -
Academic
Competencies
Reading: Understanding written sentences and paragraphs in work-
related documents.Identify relevant details, facts, specifications, and main ideas
Infer or locate meaning of unknown or technical vocabulary
Locate, understand, and interpret written technical and non-technical
information in documents such as manuals, regulations, procedures,
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reports, memos, graphs, charts, tables, schedules, and signs
Understand the essential message and purpose of written materials
Writing: Using standard English to compile information and prepare
written reports.
Communicate thoughts, ideas, information, and messages, which maycontain technical material, in a logical, organized, and coherent
manner
Create documents such as letters, directions, manuals, reports, graphs,
and flow charts
Use correct English spelling, grammar, and punctuation to producelogical and accurate written correspondence, instructions, and
documentation
Write words, numbers, sentences, reports, and data using technical
terminology and notations
Mathematics: Using principles of mathematics such as algebra,
geometry, and trigonometry to solve problems.
Know and apply mathematical principles:
Number Systems and Relationships - whole numbers, decimals,fractions, and percentages
Number Operations, Computation and Estimation - addition,subtraction, multiplication and division
Measurement and Estimation - measurement of time, temperature,distances, length, width, height, perimeter, area, volume, weight,
velocity, and speed. Conversion from one measurement to another (e.g.,
from English to metric)
Mathematical Notation - the language of mathematics to expressmathematical ideas
Mathematical Reasoning and Problem Solving - inductive and
deductive reasoning, conjectures, arguments, strategies, and
interpretation of results
Statistics and Data Analysis - collection, reporting and analysis of data
Probability and Predictions - calculating probability to make
predictions
Algebra and Functions - equations, patterns, and functions
Geometry - shapes and using geometric principles to solve problems
Trigonometry - triangles and trigonometric functions
Calculus - concepts of exponential, logarithmic and trigonometricfunctions, vectors, complex numbers, conic sections, and analytic
geometry
Science: Using scientific rules and methods to solve problems.Conduct scientific investigations
Describe, explain, predict scientific phenomena
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Identify relevant chemical, mechanical, biological, electrical, andphysical properties of materials
Interpret scientific evidence and draw conclusions
Know and apply scientific principles:
Scientific Inquiry - Scientific Method (identify problems, collectinformation, form opinions, draw conclusions) and apply basic scientificresearch
Physical Science (Chemistry and Physics) - properties of matter,
structure of atoms, energy, motion and forces
Earth and Space Science - origin and evolution of the universe andearth systems, geology, meteorology, astronomy, hydrology, and
oceanography
Understand the scientific method (identify problems, collect information,
orm opinions, draw conclusions) and apply basic scientific research
Engineering & Technology: Knowledge of the practical application of
engineering science and technology. This includes applying principles,techniques, procedures, and equipment to the design and production of
various goods and services.Design
Attributes of design
Artificial intelligence and design
Computerized standard test and test bench development
Instrumentation
Testing models
Modeling, control, and tele-operation (operation at a distance)
Scientific visualization and animation techniques Automation/robotics
Engineering Functions
Determine appropriate uses of technology
Design, analyze, and construct objects or processes for practicalpurposes
Use mathematics to solve practical work-related problems
Use engineering principles for project analysis, design, testing,implementation
Use basic design techniques, tools, and principles to produce precisiontechnical plans, blueprints, drawings, and models
Formulate mathematical models or other methods of computeranalysis to develop, evaluate, or modify design
Design, operate, and maintain technological systems and equipment
Conduct troubleshooting, research and development, invention andinnovation, and experimentation in problem-solving
Understand basic principles of circuit boards, processors, chips,
electronic equipment, and computer hardware and software
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Know and apply engineering principles to material selection andprocessing method alternatives
Communication-Listening & Speaking: Giving full attention to what
others are saying and speaking in English well enough to be understood
by others.Listening
Receive, attend to, interpret, understand, and respond to verbal
messages and other cues
Apply active listening skills using reflection, restatement, questioning,and clarification
Understand and interpret verbal and non-verbal communication
Pick out important information in verbal messages
Understand complex instructions
Speaking/Presenting
Speak clearly and confidently using common English conventions
including proper grammar, tone, and pace Express information to individuals or groups taking into account the
audience and the nature of the information (e.g., explain technical
concepts to non-technical audiences)
Understand and use non-verbal communication consistent with verbalcommunication
Present ideas in a persuasive manner
Critical & Analytical Thinking: Using logic, reasoning, and analysis to
address problems.Analyze and break down complex systems into their component parts
Draw conclusions from relevant or missing informationExplain the relationship and interdependency of the part and the system
Organize problems into manageable parts
Understand the underlying relationship among facts and connectionsbetween issues
Use inductive and deductive reasoning to analyze, synthesize, compare,
and interpret information
Basic Computer Skills: Using a computer and related applications toinput and retrieve information.
Applications
Use word processing programs to compose, organize, and edit simpledocuments and other business communications
Use electronic mail to communicate and Internet applications to searchfor information
Use spreadsheet, database, and presentation software
Enter data and type materials quickly and accurately and
Double check work carefully and identify/correct typographical errors
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Manage file storage: use functions to store, retrieve, and sort detailedrecords
Basic Computer Knowledge
Understand and efficiently use basic computer hardware (e.g. PCs,
printers) and software (e.g. word processing software, spreadsheetsoftware) to perform tasks
Understand common computer terminology (e.g., program, operatingsystem) and is familiar with the fundamental capabilities of computers
Tier 3 -
WorkplaceCompetencies
Teamwork: Working cooperatively with others to complete workassignments.
Accept membership in and identify with the goals of a team
Be open to considering new ways of doing things and the merits of newapproaches to work
Collaborate with others to formulate team objectives and develop
consensus for best outcomeGive and receive feedback constructively
Identify roles of team members and effectively communicate with all
members of the team
Use teamwork skills to achieve goals, solve problems, and manage
conflict
Work effectively with multi-disciplinary teams
Planning & Organizing: Planning and prioritizing work to managetime effectively and accomplish assigned tasks.
Adaptability/Flexibility
Change gears in response to unpredictable or unexpected events,
pressures, situations, and job demands
Effectively change plans, goals, actions, or priorities to deal with
changing situations
Planning & Organizing
Approach work in a methodical manner
Apply effective organizational skills
Develop and implement a plan for a project
Keep track of details to ensure work is performed accurately andcompletely
Find new ways of organizing or planning work to accomplish tasksmore efficiently
Time Management
Develop a timeline for sequencing the activities of a project
Establish specific goals to accomplish work in a timely manner
Prioritize various competing tasks and perform them efficiently
according to their urgency
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Ensure that others receive needed materials in time
Stay on schedule
Keep all parties informed of progress and all relevant changes toproject timelines
Innovation and Invention: Formulating new ideas for and applicationsof processes and products.Creative Thinking
Employ unique analyses and generate new, innovative ideas incomplex areas
Reframe problems in a different light to find fresh approaches
Entertain wide-ranging possibilities to develop unique approaches anduseful solutions
Understand the pieces of a system as a whole and possess a big picture
view of the situation
Integrate seemingly unrelated information to develop creative
solutions Develop innovative methods of obtaining or using resources when
insufficient resources are available
Identify Opportunities
Identify needs, wants, and problems as they are changing
Seek out opportunities to develop and offer new products and services
Seek out opportunities to improve, streamline, reinvent workprocesses
Methods for the Creation and Improvement of Products and Processes
Understand and apply lean six sigma methods for creation and/or
improvement of products/processes Define problems that affect customer value and impact companyfinancially
Select and apply appropriate quantitative and qualitative techniques in
applications in aerospace
Research and Development
Analyze the failure of other projects as research for a possible newventure
Conduct experiment and application
Identify design trends
Design a system, product, or serviceTechnology Transfer
Identify scientific research which has potential commercial value
Analyze the consequences of societal or technological change
Develop practical applications for the results of scientific research
Apply newly created technology to new, innovative, productive uses
Problem Solving & Decision Making: Applying knowledge of STEM
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principles to solve problems by generating, evaluating, and
implementing solutions.Choose and Implement a Solution
Decisively choose the best solution after contemplating availableapproaches to the problem
Consider the technical and cultural (and other non-technical) factors inthe decision process
Commit to a solution in a timely manner
Use strategies, tools, resources, and equipment to implement the
solution
Observe and evaluate the outcomes of implementing the solution toassess the need for alternative approaches and to identify lessons learned
Generate Alternatives
Generate a variety of approaches to the problem
Think creatively to develop new ideas for and answers to work related
problems Use logic and reasoning to identify the strengths and weaknesses ofalternative solutions, conclusions, or approaches to problems
Identify criteria and constraints
Apply concepts of probability to help make decisions
Identify the Problem
Anticipate or recognize the existence of a problem
Identify the nature of the problem by analyzing its component parts
and defining critical issues
Identify, obtain, and review information relevant to the problem
Working with Tools and Technology: Selecting, using, andmaintaining tools and technology to facilitate work activity.
Keeping Current
Demonstrate an interest in learning about new and emerging tools andtechnologies
Identify sources of information concerning state-of-the-art tools,
equipment, materials, technologies and methodologies
Seek out opportunities to improve knowledge of tools andtechnologies that may assist in streamlining work and improvingproductivity
Maintenance
Perform routine maintenance on tools, technology, and equipment
Determine causes of operating errors and decide what to do about it
Troubleshoot maintenance problems in accordance with establishedprocedures
Selection & Application
Identify, select, and apply tools or technological solutions appropriate
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to the task at hand (e.g., use statistical tools to show reliability of data,
use probes and sensors to collect data)
Identify potential hazards related to the use of tools and equipment
Operate tools and equipment in accordance with established operating
procedures and safety standards
Use information technology and computer applications as it supportsthe gathering, storage, manipulation, and transfer of data andinformation
Checking, Examining, & Recording: Entering, transcribing, recording,storing, or maintaining information in written or electronic/magnetic
format.
Apply techniques for observing and gathering data
Complete required maintenance forms, records, and inspection reports
Detect and correct errors or inconsistencies, even under time pressure
Organize records and files to maintain dataRecord data with the correct number of significant figures
Business Fundamentals: Knowledge of basic business principles,trends, and economics.
Business Ethics
Demonstrate knowledge of the similarities among and differences
between ethics, law, morals, and etiquette
Act in the best interest of the company, the community, and theenvironment
Comply with applicable laws and rules governing work and report
loss, waste, or theft of company property to appropriate personnelLegal/Financial
Maintain privacy and confidentiality of company information, as well
as that of customers and co-workers
Comply with intellectual property laws
Protect trade secrets
Situational Awareness
Understand trends in the industry and the company's position in themarket
Recognize one's role in the functioning of the company andunderstand the potential impact one's own performance can have on the
success of the organization
Stay current on organizational strategies to maintain competitiveness
Sustainability
Practice sustainability by using processes that are non-polluting;conserve energy and natural resources; are economically sound; and safe
for employees, communities, and consumers
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Explain how sustainable practices contribute to economic growth,social objectives, and environmental stewardship
Tier 4 -
Technical
Competencies
Aerospace Fundamentals: Knowledge of the aerospace industry and itsprinciples, its key sectors, and relevant laws and regulations.
Technical Content Areas
Aerospace Sectors
Product and Parts Manufacturing
Engineering Services
Testing Laboratories
Space Research and Technology
National Defense
Customer Service/Support
Technical Support/Field Service
Areas of Specialization
Avionics
Aerodynamics
Aeronautics
Celestial Mechanics
Propulsion
Thermodynamics
Quality Assurance
Training
Industry Standards and Certifications
Critical Work Functions
Develop understanding of security clearance process and requirements
Explain the properties and applications of materials frequently used in
the aerospace industry
Identify key differences and similarities among aerospace industry
sectors
Laws & Regulations
Federal Aviation Administration (FAA)
Original Equipment Manufacturer (OEM) maintenance specifications
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American Transport Association (ATA) codes
Minimum Equipment Lists
Federal Acquisition Regulations (FARs)
Code of Federal Regulations (CFRs)
Airworthiness Directives Advisory Circulars
National Transportation Safety Board (NTSB)
International Civil Aviation Organization (ICAO)
National Aeronautics and Space Administration (NASA)
European Aviation Safety Agency (EASA)
International Air Transport Association (IATA)
Import/Export Requirements
Learn and apply appropriate aerospace terminology
Locate and comply with relevant local, state, federal, and international
laws and regulations that impact the industry
Materials Application
Metals
Plastics/Polymers
Composites Ceramics
Fluids
Obtain required security clearance, if necessary
Review procedures to ensure compliance with regulatory requirements
Understand the requirements for certification in aerospace fields
Design & Development: Application of engineering and mathematicalprinciples to design aerospace components.
Analyze the impact of engineering from multiple perspectives, such aseconomic, ethical, health and safety
Be familiar with type design certification requirements; designing to
comply with applicable aeronautical regulatory agencies (FAA, EASA,etc.)
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Conduct tests to determine whether equipment, software, or procedures
are operating as expected
Demonstrate knowledge of product lifecycle models and acquisition
models
Develop design criteria for aeronautical or aerospace products orsystems, including testing methods, production costs, quality standards,
and completion dates
Develop new technologies for use in aviation, defense systems, and
space exploration, often specializing in areas such as structural design,guidance, navigation and control, instrumentation and communication,
or production methods
Develop prototypes of aerospace components
Technical Content Areas
Engineering & Design
Systems Engineering
Electrical Engineering
Structural Engineering
Mechanical Engineering
Optical Engineering
Chemical Engineering
Software Engineering
Launch Systems Engineering
Evaluate and improve the producibility, reliability, safety, and
maintainability of alternate product and process designs
Evaluate product data and design from inspections and reports for
conformance to design criteria, engineering principles, customer
requirements, safety, and quality standards
Formulate conceptual design of aeronautical or aerospace products or
systems
Know and apply new product and process development methods
Plan and conduct experimental, environmental, operational, and stresstests on models and prototypes of aircraft and aerospace systems and
equipment
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Tools and Technology
Computer-aided design (CAD) software
Robotics
Lasers
Advanced electronic optics
Mathematical models
Analytical or scientific software
Compliance software
Development environment software
Data base user interface and query software
Graphics or photo imaging software
Industrial control software
Communications systems
Drafting and design Desktop publishing
Electronics communication
Graphic communications
Multimedia technology
Networking systems
Product & Parts Manufacturing: Assembly, installation, inspection,
and repair of aerospace components.
Critical Work Functions
Carry out procedures for producing, assembling, and installingaerospace components
Technical Content Areas
Industrial Planning
Shop floor control models
Manufacturing resource planning
Change management
Improvement methods
Bills of Materials
Safety principles
Schematic drawings, diagrams, blueprints, specifications, work orders,
and reports
Aircraft, missiles, or space vehicles component manufacturing
Aerospace engines, propulsion units, auxiliary equipment or parts
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Aircraft conversion (i.e., major modifications to systems)
Complete aircraft or propulsion system overhaul and rebuilding
Non-destructive testing methods
Interpret schematic drawings, diagrams, blueprints, specifications, work
orders, and reports in order to determine materials requirements andassembly instructions
Manage raw materials/consumables
Operate and control production/lab equipment
Production, Assembly, and Installation
Aerospace component assembly procedures
Laser materials processing
Friction stir processing
High speed machining
Abrasive slurry cutting
Composites manufacturing
Electronics material processing
Joining, welding, and assembly processes
Use state-of-the-art tools and assembly techniques to create andassemble aerospace products and parts
Project Management & Quality Assurance: Management of projects
to ensure products and processes meet quality system requirements as
defined by the industry and customer specifications.Analyze project requests and proposals and engineering data to
determine feasibility, producibility, cost, safety, and production time of
aerospace or aeronautical product
Technical Content Areas
Continuous Improvement
Benchmarking and best practice
Business process reengineering
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Data analysis
Performance improvement strategies
Systems analysis
Correct the product and process to meet quality standards
Employ audits and inspections to maintain the quality and continuous
improvement process
Meet and maintain certification requirements
Monitor production for product and process quality, cost and schedule
Prepare and submit budget estimates and progress and cost trackingreports
Prepare contracts and negotiate revisions, changes and additions tocontractual agreements
Project Management and Execution
Strategic planning/global competitiveness
Project management tools and techniques (e.g. Deming Cycle)
Product lifecycle management (PLM) software
Lean manufacturing/Six Sigma
Contract management Procurement cycle
Supply chain logistics
Material and resource management
Organizational design and management
Operations research, analysis, and forecasting
Personnel management methods
Labor relations
Accounting/finance/economics
Social responsibility
Quality Management Quality requirements and inspection methods
Internal and external auditing procedures
International Organization for Standardization (ISO) 9000
Supplier and sub-tier quality assurance relationships
First article inspections
Warehousing requirements to support lot traceability
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Review and approve purchase orders
Schedule the project in logical steps and budget time required to meetdeadlines
Support and maintain quality systems
Use quality and continuous improvement processes to improve safety,quality, cost and schedule performance
Aviation Maintenance: Inspection, servicing, and repair aircraft
components and systems.
Technical Content Areas
Airframe Structures, Systems, & Components
Wood structures
Aircraft covering
Aircraft finishes
Sheet metal and non-metallic structures
Aircraft landing gear systems
Hydraulic and pneumatic power systems
Cabin atmosphere control systems
Aircraft instrument systems
Communication and navigation systems
Aircraft fuel systems Aircraft electrical system
Position and warning systems
Ice and rain control systems
Fire protection systems
Adhesives; substrate preparation, mixing and application, shelf-life
Manufacture of composite parts
Corrosion control
Metal processing including welding, annealing, heat treating
Critical Work Functions
Communicate to appropriate personnel possible discrepancies and
defects that could affect airworthiness of aircraft
Conduct work in a safe manner
Identify and select appropriate nondestructive testing methods
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Identify general types of aircraft, engines, propellers, and rotors
Know and apply inspection procedures involved in testing aircraft and
missile systems under simulated operational conditions
Perform systems readiness tests and pre- and post-operational
checkouts
Perform troubleshooting on faulty systems and components
Plan and conduct routine maintenance checks and incorporate
unscheduled, non-routine tasks
Powerplant Systems & Components
Engine instrument systems
Engine fire protection systems Engine electrical systems
Lubrication systems
Ignition and starting systems
Fuel metering systems
Engine fuel systems
Induction and engine airflow systems
Engine cooling systems
Engine exhaust and reverser systems
Propellers
Turbine powered auxiliary power units
Recognize, detect, and classify defects using common techniques
Record and interpret test data on parts, assemblies, and mechanisms to
diagnose malfunctions
Understand and apply improvement methods
Understand and be able to use Automated and Built In Test
equipment/features
Understand and comply with aerospace standards and regulations
Understand concepts of troubleshooting systems and components
Understand operation of major aircraft/aerospace systems such asconditioned air, hydraulics, pneumatics, engines, fuel, etc
Use aircraft drawings, symbols, and system schematics
Write descriptions of work performed including aircraft discrepancies
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and corrective actions using typical aircraft maintenance records
Environmental, Safety & Health: Practices and procedures necessary
to ensure a safe and healthy work environment.
Achieve and maintain environmental certifications
Identify unsafe conditions and take appropriate action
Know and comply with federal and state laws related to emissions
Observe rules and regulations to comply with personal and jobsite safety
standards
Operate safely on the shop and/or hangar floor
Participate in safety training and emergency drills
Technical Content Areas
Personal Safety
Personal protective equipment
Foreign Object Debris (FOD)
Occupational Safety and Health Administration (OSHA) requirements
Safety Management System (SMS) policies and procedures
Properly handle and dispose of hazardous materials and commercial
and industrial waste according to regulations
Recognize Foreign Object Debris (FOD) and mitigate FOD damage
Report unsafe conditions or accidents
Waste Management
Resource Conservation and Recovery Act
Clean Air Act
Clean Water Act
Toxic Substances Control Act
Material Safety Data Sheets
National Emissions Standards for Aerospace Manufacturing and
Rework Facilities
Environmental Certifications (ISO 14000)