Advisory BoardOctober 14th 2010

Brief& processes

Copyright © 2009 Capgemini. All rights reserved.

Accelerated Solution Network

3

4 themes are emerging after a week of exploration

Infrastructure / Playground

Experience

Ecosystem

Methodology

Network of regional hubs

Showcase for executives

Mix of virtual and physical

Workspace in line with intention

All locations connected: centers, client sites, mobile sites, consultants, etc.

Go where the problem is

What portfolio of expertise?

Is intuition our differentiating skill?

What partners?

What engagement model with each typology of stakeholders within our ecosystem?

How to instantly visualize my thoughts?

Library of virtual objects (RACI, process, etc.) ?

How to automate content iteration?

How can I visualize and interact with my issues?

How to leverage technology to transform collaboration and value

creation?

What can we leverage?

What body of Knowledge for the new model?

What is out there?

vision

How to engage client ecosystem?

Parti Pris

• «permanent event»

• Collaborative Process Design

• open company / open innovation

• Permanent Beta

• pleasure in collaboration

• Technology only as a tangible leverage : no whaou effects

• Dealing with complexity

• Engagment of participant in each interaction

• Play / Learn rules by yourself

1 – We speak about physical collaboration and digital collaboration

2 – Trying to substitute digital collaborative experience to physical collaborative experience is not possible.

3 – We aim at deeply understand specificities of digital and physical collaborative works to optimize the experience layout.

4 – We have to keep in mind that goal leads to tools and not the reverse

Preconception - Experience

Areas - Experience

Tools inventoryStrengths and weaknesses

analysisWhat we should keep in mind

Generic tools user oriented Use case typology Interaction and collaboration specificities for each main

step.

2- Use case inventory 3- Process steps and scale

Use case inventoryItems inventory

Major steps of change process and scales

1- Analysis of collaborative tools

Combination method

USECASE

SCENARIO

TOOL EFFICIENCY

(USER ORIENTED)

PROCESS STAGESX X

EXPERIENCE PACK

Virtual Spaces

Projection Physical spaces

Each space interacts with the two others and has its own interface.

Preconception on these 3 environments:• open, multi-purpose, flexible and user friendly,• common identity, visual style guidelines and label,• can host an event• each space has its own temporality (timebox),• socialising areas,

Capacities of tools:• representation and conceptualization of elements, processes, organizations ; layout of content, wall, scribing, boards…,• exchange and sharing (trails: chat, quiz, conferences, forums),• immersion, simulation, staging, • meeting rooms, shared workspaces,• capitalization, knowledge management, access to the information.

Players: facilitators, clients, moderators, community managers… = Ecosystem

Research areas:• community and collaboration spaces (examples: Virtual Reality centers, “la cantine” architecture, procedures…• immersion (examples: VR, games, MMORPG)• conceptualization (examples: complex conceptualization, Augmented Reality, devices as reactables, tablets, glasses…)

Objective: definition of functional and technical requirements of each environments in term of:

• architecture (work areas),• tools (devices),• design (ergonomics, aesthetic…).

1.Anyone likely to bring value to our clients is a candidate to be part of our ecosystem

2.People’s expectations inside our ecosystem has to be pleasure and personal development first

3.Our E-core has got the special role to promote our ecosystem added values into members day-to-day professional life

ECOSYSTEM

Principles of the WIP

ASE

Consulting

Unshared Principles

Outer space

Network

Principles A new set of Methodologies and

Competencies & examples of new

modules adapted to our usecases.

MethodologiesDefinition of the sequencing….

New modulesExamples adapted to

our usecases.

Competencies

IN

OUT