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Advanced ICT services for students
Centro InfoSapienza
Roberto Messa
Centro Infosapienza
Pagina 2
Integrated information system
In 2009 La Sapienza started
the development of an
integrated information
system.
Advanced ICT services for students
Pagina 3
Integrated information system
Steps:
Survey of existing (or needed)
applications & data bases
Requirements analysis
Advanced ICT services for students
Pagina 4
Integrated information system
Activities: Inventory of existing applications and
databases
map of the relationships between applications
identification of information flows between
applications and databases
identification of duplication and overlap of
functionalities and / or databases
analysis of user requirements s
Advanced ICT services for students
Pagina 5
Integrated information system
Solution:
The "Ugov” consists of functional
areas and modules and provides
coverage of the administrative areas
of the University
Advanced ICT services for students
Pagina 6
Integrated information system
U-Gov
Academic and Student Area:
In the Academic and Student Area,
the Ugov system provides two applications.
At La Sapienza we developed SIAD:
Sistema Integrato d'Ateneo per la Didattica
Integrated University system for the Academic
Advanced ICT services for students
Pagina 7
UGov Academic and Student Area
Advanced ICT services for students
SIAD
The main features are:
• single entry point of information
• integrated management of: student’s curricula, degree
programs and student’s careers
Pagina 8
Infostud
Managing Curricula &
Degree Programmes
Student’s curricula
Management of student’s careers
Academic & Administrative
Co
de
s &
Pro
gra
m t
itle
s
De
gre
e P
rog
ram
me
s
SIAD
Advanced ICT services for students
Pagina 9
Infostud: Management of students’ carees
Academic, Accounting & Administrative:
Advanced ICT services for students
Pagina 10
Infostud project was
born in 2001.
Infostud: Management of students’ carees
Academic, Accounting & Administrative
Advanced ICT services for students
Pagina 11
Infostud
Before, the students used
to stay a long time in
queue at administrative
offices just to withdraw
a payment slip.
Advanced ICT services for students
Pagina 12
Infostud
User centered design
Online administrative services
Computerising administrative procedures & processes
Dematerialization
We wanted:
Advanced ICT services for students
Infostud
Pagina 13
Infostud
22/05/2012
2013 On line services…..
Advanced ICT services for students
Pagina 14
Infostud
155.696
• 149.690 students
• 5.704 professors (tenured/contract)
• 289 administrative & academic users
• 13 external public companies
How many users?
Advanced ICT services for students
Pagina 15
Infostud: User Access 2012
Jan Feb mar Apr May Jun Jul Aug Sep Oct Nov Dec
0
2000000
4000000
6000000
8000000
10000000
12000000
User Access
Month
Us
er
acce
ss
10.746.897
Advanced ICT services for students
Pagina 16
Infostud: User services access
Advanced ICT services for students
Pagina 17
Infostud: online management of exams scheduling
A.A. 2012/2013
Courses Teaching Professors
1.134 17.577 4.948
Scheduleof Exams
Students Reservatios
Students Examinations
53.677 769.927 753.563
100% of online management of exams
Advanced ICT services for students
Pagina 18
Infostud: Printed Certificates A.A. 2012/2013
Type of Certificate Printed from
the online system
Printed from the
Administr.Office
Enrollment 64.318 8.258
Degree certificate (with exams)
101.922 13.104
Degree certificate (with dissertation)
58.806 1.076
Degree certificate (with final grade)
78.914 4.295
Degree certificate (for retirement purposes)
11.719 1.714
91,73% 8,27%
Advanced ICT services for students
Pagina 19
Infostud: Payments slips
A.A. 2012/2013
Payment slip printed from the online system
Payment slip printed from the
Administrative Office
415.557 39.674
91,28% 8,72%
Advanced ICT services for students
Pagina 20
Infostud Technologies: Digital signature
User Benefits
Immediate user experience
Intuitive training
Independent from the mobile handset
Independent from the mobile carrier
Greater flexibility and mobility
Business Benefits
Low-cost integration
Interfacing by simple Web Services (SOA)
Simplified provisioning
No logistics costs
Compliant with the sector regulations & related technical directives
Advanced ICT services for students
Pagina 21
Infostud Technologies: Digital stamp
When a digital document is printed out it looses the integrity
of it´s digital signature.
Timbro Digitale is the only technological way to legally insure
the integrity of a document’s digital signature once it is
printed out.
The entire document, along with its digital signature is
transformed into a high density two dimensional code and
printed on paper insuring the authority of entire document
and its digital signature (entire packet CADES).
Advanced ICT services for students
Pagina 22
Infostud Technologies: Mobile Apps
Infostud Mobile
Sapienza Università di Roma
Advanced ICT services for students
Advanced ICT services for students
OTRS Ticketing for Infostud Service Desk
Serie1
0
500
1000
1500
2000
lug-
13
ago
-13
set-
13
ott
-13
no
v-1
3
dic
-13
gen
-14
feb
-14
mar
-14
apr-
14
Serie1
Serie2
Serie3
Infostud II livello totale
lug-13 1075 11 1086
ago-13 733 8 741
set-13 1425 19 1444
ott-13 1490 19 1509
nov-13 1402 13 1415
dic-13 929 8 937
gen-14 1339 6 1345
feb-14 1068 71 1139
mar-14 757 91 848
apr-14 554 53 607
Advanced ICT services for students
mese r-14 554 53 607
What is the problem?
Pagina 25
Thank You
Advanced ICT services for students