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ADP Workforce Now V2.0: Best Practices and Optimization
User Group Meeting –Fall 2014
ADP Workforce Now 50,000 Clients…
© Copyright 2014 ADP, LLC Proprietary and Confidential Information.2
ADP Workforce Now is all about…
EMPOWERMENT
OPTIMIZATION
VALUE
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.3
Agenda
Best Practices & Optimization for:
– Home Page
– Support (Support Center)
– Requirements
– Learning Bytes
–Message Center
– Content Management
– Company Directory
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.4
Agenda
Best Practices & Optimization for (Continued):
– Security
–Workflow
– Configuration/Content Management
–Manage Company Directory
– Policy Acknowledgment
– Employee Activities
Questions
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.5
ADP Workforce Now
– Single point of access for ADP Products and Services
– Clients using it as their Company Intranet:
For Communications
For Recognition
For Open Enrollment
© Copyright 2011 ADP, LLC. Proprietary and Confidential Information.6
ADP Workforce Now types of users:
• Employee - views and updates personal information
• Manager - supervises employee tasks and manages work events
• Practitioner - adds and modifies content related to HR and benefits, payroll, and time and attendance data
• Portal Administrator - controls user privileges and the appearance of the ADP
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Home Page- For your Company Intranet
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Resources- For your Company Intranet
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Portal Administrator Resources
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Language
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Support Center
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Support Center Search
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Support Center Payroll
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Product Documentation
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Portal Administrator Guide
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Support Center Results
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
V2.0 Requirements
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Task Specific Help
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Task Assistance Example
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Message Center
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Content Management
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Search Directory
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Management User Admin
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Reports
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Access
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Groups
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Permissions
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Members
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Membership Rules
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Membership Rules
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.
Security Membership Rules
© Copyright 2014 ADP, LLC. Proprietary and Confidential Information.