BPI 101

An Overview of the BPI Credentialing and Training

Process

What is BPI? Global Leader supporting the development of:

highly professional building performance industry consensus standards development,

individual and organizational credentialing, rigorous quality assurance program.

Our mission is to raise the bar in performance contracting.

www.bpi.org

BPI Expansion Supported by consensus realization of the need

for national building performance standards U.S. Environmental Protection Agency, U.S. Department of Energy, U.S. Department of Housing and Urban Development, Various regional, state, and local programs

Raising the bar in performance contracting

What BPI Does

Develop consensus-based national standards for building performance

Provide credentialing system for individual technical certification and company accreditation

Training delivered by a network of affiliate organizations

The Components

Certification – Individual Professionals Accreditation – Committed Companies Affiliation – Training Providers with approved

curriculum Quality Assurance – BPI professional staff and

network of QA providers

Certification of Professionals

Certification of professionals in: building energy auditing and analysis, mechanical, envelope, mobile home ,and multi-family designations

http://www.bpi.org/professionals.aspx

Growth of BPI Certifications

Year New Cumulative in Market2001 594 5942002 526 1,1202003 352 1,4722004 96 1,5682005 347 1,9152006 812 2,7272007 606 3,3332008 1,243 4,5762009 4,127 8,703Total 8,703

BPI CERTIFICATIONS BY YEAR

0

2,000

4,000

6,000

8,000

10,000

12,000

2001 2002 2003 2004 2005 2006 2007 2008 2009

BPI CERTIFICATIONS BY YEAR

New/YR

Cumulative

>10,000 certified professionals 4/2010

Potential New Certifications in 20102010 Low High

Affiliates 160 200

# of Trainings 4 6

# of Students 15 15

Total BPI Certifications

9,600 18,000

BPI Certification Model Certification is for the Individual Technician

Field Exam for Building Analyst

BPI Certified Building Analyst

Professional

Written Exam for Building Analyst

BPI Certified Heating

Professional

Written Exam for Envelope

Field Exam for Envelope

BPI Certified Envelope

Professional

Written Exam for Gas or Oil

Furnaces or Gas or Oil Hydronics

Written Exam for Manufactured

Housing

Field Exam for Heating

Field Exam for Manufactured

Housing

BPI Certified Manufactured

Housing Professional

BPI Certified Air Conditioning or

Heat Pump Professional

Field Exam for Air Conditioning or

Heat Pump

Written Exam for Air Conditioning

or Heat Pump

http://www.bpi.org/standards.aspx

Air Sealing and Insulation Installer AND Crew Chief Certifications

Air Sealing and Insulation Installer and Crew Chief Certifications completed in March 2010 Field Exam with verbal question/answer – no written

exam

Piloting in several states with a national launch at the Affordable Comfort conference in Austin

www.affordablecomfort.org)

Training for Certification Training not mandatory but highly recommended On-line/Classroom/Field training provided by the

Affiliate network Training structure varies by Affiliate and Program Range 5 days for experienced construction

professionals to 6 weeks for inexperienced contractors

Some community colleges with 2-year degree programs

Becoming Certified

Written Exam (100 questions)* Field Exam (2 hours) *AS/I Installer & Crew Chief written exams not

anticipated

What is BPI Accreditation?

A professional credential awarded by

BPI to contracting companies who commit

to offering comprehensive “whole

house” home performance solutions

for their customers.

Accreditation of Companies Organizations committed to using a quality

management system Committed to using the whole-building

performance system on every home with particular attention to health and safety

Committed to quality assurance to verify conformance and provide feedback for continuous improvement process

http://www.bpi.org/companies.aspx

Becoming an Accredited Company(Required for Gold Star Participation) One Building Analyst Professional AND One Other Certification in primary service area Accreditation Application (1 page) Application Fee Proof of GL Insurance ($1 Million w/ BPI as Certificate Holder) Proof of Worker’s Comp Customer Dispute Resolution Policy 500 accredited

companies 4/2010

http://www.bpi.org/companies_homestar.aspx

BPI AccreditedHome Performance

Contractor

BPI CertifiedBuilding Analyst

BPI CertifiedSpecialty

Professional

Customer ServiceTeam Sets

Appointment

BPI Accredited Home Performance Contractor Model

SalesContract

ConductsComprehensive

HomeAssessment

EducatesCustomer onWhole House

Approach

Defines Scope ofWork Based on

Findings

OverseesWork in Home

PerformsInternal QC

Tests Out toStandards

Signs Off onJob

ObtainsCustomerSign-off

Solutions BasedSelling

VerifiableResults

BPI Home Performance Contractor Model

Elements of Quality Assurance Elements of the quality assurance program,

administered by a network of quality assurance providers, include: Complete documentation of every home performance job

performed Periodic audits of documentation Periodic, random inspections of field work Homeowner complaint and conflict resolution protocols

http://www.bpi.org/companies_assurance.aspx

18

BPI Quality Assurance Model

BPI Provides QA Feedback to BPI Accredited Contractor

BPI Accredited Contractor Completes Project

QA Provider Field Testing on 5% of Jobs

Submits Summary Project Data Quarterly

BPI/Affiliate Review Information

Postcard Surveys/ Website Links for Consumer Input

BPI Hires Independent QA Provider

QA Provider Conducts Office Visits

QA Provider Reports

Telephone Interviews with Sample

What’s In It For Me for Contractors? Brand Recognition – Differentiation Access to Resources

Educational Business Training Marketing Outreach

Independent, 3rd Party Quality Assurance Feedback on Best Practices

Marketing Materials for Accredited Contractors Newspaper ads Yellow pages ads Homeowner sheets Lawn signs Truck decals Neighborhood door hangers

Summary of the Value Proposition

SALES BENEFITS• Offer customer complete

solutions• HP uses a systematic

approach• Expand your scope of

services • Improve your closing rates• Be selective about projects• Perform larger value

projects• Offer competitive financing

Examples• NY: Average Project = $8,500• CA: Average Project = $12,000

OPERATIONAL BENEFITS• Differentiate business• Reduce staff down time• Retain high quality staff• Identify qualified staff to

hire• Minimize call back costs• Fewer customer

complaints• Manage your risk• Customer

satisfaction/referrals• Increased profitability• Ability to sleep, knowing

you did it right, the first time

Affiliation

Provide training/mentoring/examination services Classroom theory Hands-on field training Must use BPI-Approved curriculum Highly qualified experts provide training

http://www.bpi.org/affiliates.aspx

ID

AZ

UT

MT

WY

NM

CO

AL

FL

SC

TN

KY

INOH

NC

SD

KS

NE

MN

WI

IA

IL

MO

AR

MS

OK

ND

OR

CA NV

WA

AK

WV

PA

ME

VA

NY

CT

MDNJ

VTNH

MA

DE

RI

LEGEND

BPI Affiliates

Pending NewAffiliates

No BPIAffiliates

BPI Training Affiliate Locations in North America

HI

LA

MI

GA

TX

1

2

74

8

11

4

1020

13

19

14

15

16

17

21

22

2726

22

33

30

35

34

31

393924

4442

4346

484947

5045

5556

57

595862

6463

69

67

28

32

18

70

71

72

5

73

4023

36

60

6

37

6668

7

9

61

51

3

29

38

52

53

54

65

12

>164 Affiliates - 4/2010

California Training AffiliatesCompany Main Office WebsiteCactus San Jose www.greencactus.org CBPCA Oakland www.cbpca.org CleanEdison Nationwide www.cleanedison.com ConSol Stockton www.ConSol.ws Energy Conservation Institute Ventura www.EnergyConservationInstitute.com Greener Dawn, Inc. Solana Beach www.greenerdawn.com OurEvolution Energy and Engineering Arcata www.ourevolution.com Richard Heath & Associates, Inc. Fresno www.rhainc.com Saturn Resource Management National www.srmi.biz

and On-line

http://www.bpi.org/affiliates.aspx

Cosmetology Requirements in CACalifornia State Board of Cosmetology License InformationIn order to obtain a license for aesthetic services in the state of New York, students must complete the requirements listed below. RequirementsCosmetologist (hairdresser):1,600 hours Esthetician: 600 hours Nail Specialist: 250 hours Natural Hairstylist: 300 hours Waxer: 75 hours

You must correctly answer at least 75 percent of the questions to pass the written exam. However, all

exam results are reported as either passed or failed; you will not get a numerical score.  If you pass the written exam, you will receive a notice in the mail. At a later date, you will be sent an

admission notice with the date, time and location of the practical exam for which you are scheduled. 

Beautician vs. HP ContractorWhat happens if your hairdresser makes a mistake?

What happens if your home improvement contractor makes a

mistake?

Bad Hair Day

CO Spillage

Contact

Tiger Adolf

Western Regional Director

Building Performance Institute, Inc. (BPI)

518.951.0666 (Cell)

tadolf@bpi.org

www.bpi.org

Training, Accreditation, Quality Assurance