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Abstract Number: 002-0419
Title of the Paper: SUPPLY CHAIN DESIGN: THE MAKE-BUY DECISION PROCESS
IN THE AGE OF TEMPORARY ADVANTAGE.
Name of the Conference: Second World Conference on POM and 15th Annual POM
Conference, Cancun, Mexico, April 30 - May 3, 2004.
Name: Mauro Sampaio
Institution: EAESP/FGV - Operation and Logistics Department
Address: Av 9 de Julho 2029 10 andar, ZIPCode 01313-902, Brazil
E-mail: [email protected]
Phone: (5511) 3281 7776
Fax: (5511) 3262 3682
Name: Luiz Carlos Di Serio Institution: EAESP/FGV - Operation and Logistics
Department
Address: Av 9 de Julho 2029 10 andar, ZIPCode 01313-902, Brazil
E-mail: [email protected]
Phone: (5511) 3281 7776
Fax: (5511) 3262 3682
1
SUPPLY CHAIN DESIGN: THE MAKE-BUY DECISION PROCESS IN THE AGE OF
TEMPORARY ADVANTAGE.
ABSTRACT
In the last years, we have noted cyclical movements in the supply chain architecture concerning
some production sectors. Once we have the sector integrated vertically, made up by large
dominant companies, once the same sector is disintegrated horizontally, made up by a crowd of
companies acting in market niches. In this highly competitive environment, the domain of
essential competences, with larger added value, is decisive for any organization survival. This
article intends to facilitate the understanding of the subject, analyzing the evolution of traditional
decision models – make-buy - and evaluating their adaptation to the economy sectors in high
evolutionary speed.
Key-Words
Supply Chain Design, Supply Chain Management, Make-Buy Decision Process, and Outsourcing
Strategy.
Introduction
In the last years, supply chain architecture has undergone important changes. Some
organizations are rethinking their borders, changing their competences and/or modifying the
relationship form with their suppliers and dealers, giving to such evolution the characteristic and
connotation of a true revolution.
The truck and bus manufacturing plant of Volkswagen in Resende-RJ is a classic
example. A true nonsense business – a Car Manufacturer that does not perform any assembly
activity. The suppliers perform the entire work that would be traditionally incumbent exclusively
2
upon the car manufacturer. Volkswagen undertakes new competences, now being responsible for
the design, coordination, and quality control. The American car assembler, Ford Motor
Company, second larger world automobile company, will also transfer the production of vehicles
to its suppliers, in its future factory in Camaçari-BA. There is seemingly a tendency that the new
units work less and less with the production of their own automobiles. They see each other as
future marketing and sales organizations, developing new products and controlling the whole
supply chain.
This movement toward searching new competences does not occur in the local scope.
Large global companies are also trying to develop new competences, as for instance, we have:
“New Times reported the formation of a joint venture between a Toyota subsidiary and Texas
Instruments, in building a US$1.5-billion semiconductors’ factory, for producing memory chips
for electronic automotive components. The article described the first movements of Toyota
entering the telecommunications and software sector and used the word “intriguing” twice to
express its perplexity with relation to Toyota’s strategy” (Pollack, apud Fine, 1998:176)
What would be the reasons for this new strategic positioning? How to explain this frantic
search for new competences even being so distant to upstream or downstream from its traditional
business? What will be the impact concerning outsourcing decisions over supply chain?
Many studies treating this subject “what to make, what to buy”, as an example, Hamel and
Prahalad (1990, 1994), Quinn and Himer (1994, 1999), Venkatesan (1992) among others,
concentrate on evaluating advantages and obstacles regarding process outsourcing for a specific
entity. They are models that guide an organization to select and develop internally only
competences with higher value added to customers, thus aiming at conquering a sustainable
competitive advantage. Nevertheless, will these prescriptive models still be appropriate in a
highly competitive environment?
3
Increasing competitiveness, competition has been ceasing to be among companies to take
place among supply chains (Vollmann and Cordon, 1996), as shows Figure 1. An isolated
company no longer survives, as it needs to be integrated with its customers and suppliers. It is
useless that a manufacturer adopts the best practices, if its suppliers are expensive and/or their
distribution channels are inefficient taking care of customers’ expectations.
Figure 1: Competition Among Supply Chains
Manufacturers Dealers Retailers Consumers Suppliers
Source: Adapted from VOLLMANN and CORDON, 1996
In this new competitive context there is little understanding regarding outsourcing impact
over an outsourcing decision concerning supply chain and/or industry. This work intends to
contribute for the debate on this theme, filling out this literature gap.
Summarizing, the article will aim at answering the following research question: To what
extent are the classic decision models “What to Make, What to Buy” appropriate in a dynamic
and complex environment?
4
To reach such goal, the article is structured in nine parts, including this introductory part.
The second part reviews classic outsourcing models. Some problems found are clarified in the
third part. The fourth reviews some models of organizational change. The fifth submits a
dynamic model. The sixth makes a critical analysis concerning submitted models. The seventh
classifies such models. The eighth submits final considerations. The last part reports limitations
regarding work and gaps.
Make-buy decision process Models.
Modeling the make-buy decision process is a great relevance theme between academics
and executives. A representative volume of work has dealt with the matter, such as publications
in: Harvard Business Review, Sloan Management Review, and European Journal of Purchasing
& Supply Management, among others.
According to Gutward (1995), available classic models regarding the make-buy decision
process can be classified in:
• Economical Analysis
• Transaction Cost Analysis
• Strategic Analysis
• Multidimensional Analysis.
The simplest way, and maybe, the oldest one to approach this subject, is the Economical
Analysis. The methodology consists of comparing production cost for a certain component with
purchase cost in the market. Textbooks on accounting submit such analysis in the context of
5
relevant costing. However, the final decision cannot be that simple, it should include other
considerations besides product cost.
The economist Coase (1937) developed a fertile theory on vertical integration, the
Transaction Cost Theory, which takes into account several other important factors. The
transaction cost, improved later by Williamson (1991), studies how partners are risk-protected in
their trade relationships. Those risks refer to the possibility that the elements accorded between
the parties do not take place. Risk minimization implies reducing transaction costs, representing
an efficiency element in competition among companies.
In the decades of 80 and 90, authors as Porter (1985) Hamel and Prahalad (1990, 1994) Quinn
and Himer (1994, 1999) and Venkatesan (1992) proposed other models, considering Strategic
School principles. Porter (85) focuses the selection of strategic positions on the business seeking
the conquest of maintainable competitive advantages. Now, the authors Hamel and Prahalad
believe that competitive advantage derives from capacities deeply rooted that are behind the
products of a company (Mintzberg, Ahlstrand, and Lampel, 2000: 163). This approach consists of
focusing the efforts and investments of the organization on a small group of capacities, referred
to as essential competences. In order to identify it, we suggest classifying organization capacities
pursuant two criteria: strategic importance and relative competence in the market, according to
Figure 2. With respect to strategic importance, the company’s competence analysis is carried out,
asking if the activity will be able to or not to differentiate it with relation to competitors, in other
words, to increase its value noted by the customer. The analysis of relative competence is carried
out comparing the company’s capacity and the capacity of other competitors with regard to costs,
quality, and processes.
6
Figure 2: Make or Buy Decision
The core competence concept is simple and intuitive: “A collective learning of the
organization... unique group of capacities that allows the company to create great products”
(Hamel and Prahalad 1990:82), but to select it is an arduous and controversial task. Quinn and
Himer (1994:45-47) suggest seven points for identifying core organization competences:
• Focus on knowledge and abilities, not in products or functions: Products are easily
copied or replaced. The traditional functions, as production, engineering, marketing or
finances are no more core competences as they were in the past. The competences need to
be abilities that cross these functions, involving activities as of service or product project,
technological creation, customer services or logistics, which are much more based on
knowledge.
• Develop long run competences: the challenge is to build and to dominate abilities in
areas that customers will value in the future.
7
• Limit the number of competences: The company should develop two or three abilities
critical to its business. Each demands an intense investment of time and resources that
should not be diluted with the development of secondary capacities.
• Choose the best sources: effective strategies should choose the available spaces in the
market where there are imperfections and/or knowledge gaps, in which investments in
intellectual resources can be leveraged.
• Dominate the knowledge area: A company only gets to increase its profitability in areas
of activities where its performance is more effective than any other competitor does.
• Focus on customer's needs: At least one core competence should be directly related to
customer care and customer service. Through the regressive analysis of its value chain, a
company can identify the activities capable of providing at the customer, larger
effectiveness, and lesser cost.
• To align organizational systems: The maintenance of competences cannot depend on
some gifted “stars”, whose absence in the company may generate serious problems and
even destroy its success. When a strategy depends strongly on creativity, dedication,
initiative, and excellent professionals' attraction, the core competences should be aligned
with the company’s systems, which include their values, organizational structure, and
management system. There are cases where this people development system becomes the
core organization competence.
Other authors (Londasle, 1999; Anderson, Probert and Jones, Gregory mentioned by
Gutwald, 1995) elaborated another category for outsourcing models referred to as
multidimensional that considers other factors as: Allocating expenses, innovation skill, human
factors, employees' experiences, technological maturity, costs, among others.
8
That brief bibliographical revision demonstrates that a lot has been written on the theme, from
financial models, to even complex multidimensional models. These are different models that try
to persuade the organization to develop some few competences. However, one can also associate
critics to each of the submitted perspectives, according to Table 1, generating the following
questions: To what extent those classic models appropriate in different productive sectors are?
Would many companies that apply those methodologies be taking the risk of losing essential
capacities for their future?
Table 1: The classic Make-Buy models and their main critics
Models Economical Analysis
Transaction Cost
Analysis
Strategic Analysis
Multidimensional Analysis
Origin Finances Economy Administration Transdisciplinary Focus Cost Transaction Strategy Plural
Specific Critics
Ignores the existence of hidden costs, such as transaction cost. He/she ignores the presence of Opportunist Suppliers
Disregards intangible and strategic assets in economic equations Considers that supply chains are built for cost reduction.
Does not preserve the knowledge of an outsourcing activity Assumes that current competences will be the same as future competences.
The presuppositions are the same as those of the previous models. The critics are diluted, but they remain.
General Critics
STATIC MARKET VISION They consider that the companies look for eternal sustainable competitive advantages (an exclusive and valuable market position)
Source: elaborated by the authors
Submitted Problems
Following the classic models, several business administration consultants recommended,
during the last decade, the exhausting and indiscriminate outsourcing practice. Starting by
outlying activities and migrating gradually to capacities close to the core organization
9
competence. Meeting request, business leaders distributed production and engineering activities,
among others, to external contracted parties, in an implacable effort to reduce their costs.
Elapsing some years, several failure cases appeared in the business literature. Some
companies almost lost the essential capacities for its business future. As example, we have the
classic IBM case study that practically gave the leashes of computer industry to Microsoft and
Intel (Chesbrough and Teece, 1996).
English studies on the subject “outsourcing strategy” (PA Consulting Group, 1996)
indicated that only 5% of the interviewed administrators were satisfied with the accomplished
results, most of them considered the financial return simply mediocre. Venkatesan (1992)
reported in his academic research that he did not understand why American companies dedicated
their scarce resources to develop and produce commodities that do not add value to the end
customer.
In short, some organizations end up adopting structures integrated vertically when they
could build much more efficient modular supply networks, and others look for developing
suppliers in competences that should never be abandoned. This denotes that executives do
manage to clearly distinguish essential competences from outlying competences. In addition, the
classic models, especially developed with such goal, seem to drive to mistaken decisions.
Understanding the organizational change
To help the discussion it is interesting firstly to understand the process of Organizational
Transformation itself, both in the organizational dimension and in the supply chain dimension, in
other words, to understand: (a) why do organizations change and how do organizations change
(b) why do supply chains change and how do supply chains change.
10
In early years, when we did not speak about large mergers and scope of uncertainties was
more controllable one believed that the change followed a prescriptive process of seismic
variation: you unfreeze, change, and freeze again. In the new competitive context, so complex
and dynamic, the organizations seem more in punctuated balance, a slightly manageable chaotic
state.
“A satisfactory metaphor to understand the change process is the simple fall of a drop of water
in a lake; when the entire surface spreads a wide movement of circular waves. We only have the
control of the process to the moment of the drop, later it is non-lineal pure physics. In that
context, the key is to understand the studied phenomenon: To be drop is to promote the change,
to be a wave is to be changed. All the phenomena like to think that they are drops, but this is not
always possible” (Caldas in Caldas and Wood: 1999).
The “Make-Buy Decision Process” can be understood as a water drop pertaining to the
organizational transformation process. The executives control the process to the moment the
decision is made up, later a complex dependence occurs and is spread in time.
“The decisions on the provisioning determine, partly, the location of the seed and its subsequent
growth – if the competence will develop into a full competence. When the seed begins to
germinate, the company that planted it is not always capable to control its development” Fine:
1998:163).
Why do organizations change and how do organizations change?
Among the academics that study organizational transformation, the authors Tushman and
Romanelli (1985) are one of the major references. They propose that the organization lives a long
period of stability, referred to as convergence, which is punctuated by short periods of radical
11
changes, referred to as reorientation. The types of change vary according to the period or context
in which the organization is found (Figure 3).
Convergence is a long period characterized by incremental changes and adaptations. The
effective concern is with efficiency (make the things right) and alignment with strategic
guidance. In this period, executives want the continuous improvement of already developed
competences.
s
)
Reorientation
power, structures, an
and a new strategic
and to focus in maki
Some recent
in reorientation peri
Source: Adapted from Tushman and Romanelly (1985
Figure 3: Punctuated Balance Thesi
is a short period characterized by radical strategic changes, redistribution of
d systems. The effective concern is the effectiveness (make the right things)
alignment. In this period, the executives want to develop new competences
ng different things.
news published in the business media exemplify such organizational changes
ods:
12
“The Brazilian Xerox, traditional manufacturer of copying machines, after almost two decades of
fierce Japanese competition, is reorienting its business. It wants to unlink its image from the
copying machines and to be recognized as a solution provider in the area of corporate services.
The goal is to transform Xerox into a digital company in the next years. This is not a simple
change, it means mass dismissals and closing up branches. To enter the digital world, Xerox tries
to reinvent itself. (Maira da Costa: Exame 05/05/1999)
“Dupont, an American multinational company, was born in 1802 starting from a gunpowder
factory in the state of Delaware, in the United States. Along the century, it was responsible for
some achievements of the world petrochemical industry. In 1926, it introduced the impermeable
cellophane, in 1931 it created the rubber neoprene, in 1938, the Teflon, and in the sixties, the
Lycra. However, in the last years it left chemistry aside chemistry and started to invest heavily in
biology and biotechnology, looking for the focus on meeting the great world lacks, concerning
both nutrition and health. The company decided to change when it was at the peak of success; it
decided to invest exclusively in the so-called “Life Sciences” (Luís Nassif: Estado de São Paulo
05/01/2000).
Why do supply chains change and how do supply chains change?
In Clockspeed, Charles Fine (1998) is based on a decade of research in Sloan School
Management to introduce the concept of evolutionary speed, essential for understanding the
dynamics of a supply chain. According to the author, each productive sector has its own
evolutionary life cycle (clockspeed) measured by the speed in which new products processes and
organizational structures (table 2) are being introduced. The computer microprocessor industry
has a high evolutionary speed when compared with the automobile industry or with the
13
manufacturers of commercial aircrafts. A personal computer has less than six-month service life,
while an automobile has a service life of four to six years.
Table 2: Mensuration of evolutionary speed – sector sample
Evolutionary speed
Sector Product technology
Product technology
Organization
Computers < 6 months 2-4 years 2-4 years Toys < 1 year 5-15 years 5-15 years
High Semiconductor 1-2 years 3-10 years 2-3 years
Bicycle 4-6 years 20-25 years 5-10 years Automobiles 4-6 years 10-15 years 4-6 years
Medium
Pharmaceutical Products 7-15 years 5-10 years 10-20 years Commercial aircrafts 10-20 years 20-30 years 5-30 years Petrochemical 10-20 years 20-40 years 20-40 years
Low
Electricity 100 years 50-75 years 20-30 years Source: Fine (1998: 238)
The main verification consequence of this phenomenon is keeping apart the concept of
competitive sustainable advantage, proposed by Michael Porter (1996). The faster the sector’s
evolutionary speed becomes, the more temporary the competitive advantage becomes. According
to Fine (1998), the company needs to learn to concentrate directly in two groups of priorities: 1)
explore the current capacities and competitive advantages and 2) build new capacities in a
conscious and deliberate way for the unavoidable moment in which the old ones no longer
constitute a competitive advantage source. The organization needs to have the ability to develop a
series of temporary competences.
Through examining historical evolution, mutation, survival, and extinction of entities in
different markets, Fine presents the double helix sectorial model, an infinite double cycle, which
explains changes in supply chains. This model consists of a cyclical movement between
vertically integrated sectors, made up of horizontally disintegrated gigantic companies and
sectors, made up by a crowd of innovators, each looking for an own niche, in the wide space
resulting from the previous extinction of giants (Fine, 1998).
14
According to the author, when the sectors’ structure is vertical and the product
architecture is full, as is the case of IBM in the eighties, the forces that act toward the horizontal
and modular configuration are:
• The implacable entrance of niche competitors, that hope to conquer different sectorial
segments.
• The challenge to maintain the position ahead of the competition in the several dimensions of
technology and markets.
• The bureaucratic and organizational inflexibility that are usually settled in large and suitable
companies.
On the other hand, when the sector has a horizontal structure, as it is the case of the
entertainment market in the year 2000, another group of forces impels it toward vertical
integration and integrated product architecture. Such forces include:
• The technical progresses in a subsystem, capable of transforming it in scarce goods of the
chain and that grant market power to its holder.
• The market power in a subsystem, which encourages bundling1 with other subsystems, in
such a way to increase control and to add more value.
• The market power in a subsystem, which stimulates the integration of engineering with other
subsystems, in such way to develop integrated patented solutions.
Figure 4 illustrates the double helix model, an important tool for business diagnosis.
Before designing its supply chain, the company should identify the future business tendency and
try to anticipate abrupt market movements. The business secret consists of always choosing the
right core competence.
15
Figura 4: Double Helix Model
Source: Fine (1998: 58)
Systemic vision of change
The submitted models, concerning the punctuated balance of Tushuman and Romanelli
and Double Helix of Charles Fine, have different analysis perspectives. The first approaches the
process of changes in isolated organizations, identifying long convergence periods punctuated by
short reorientation periods. The second model approaches the dynamics of supply network, which
moves among vertically integrated sectors and horizontally disintegrated sectors.
However, this article presupposes that both models, each one under its respective
perspective, illustrates the same phenomenon - “the competence development process dynamics”,
according to Figure 5. The convergence and reorientation periods arise from supply chain
16
dynamics itself. Reorientation periods correspond to the inversion times of the Double Helix
curve, which are:
• Moments when it is necessary to abandon known and dominated traditional competences, and
to develop new abilities, the whole sector is probably dissolving or;
• Times when it is necessary to increase the number of competences, maintaining the already
developed previous ones, the whole sector is being disintegrated vertically.
Convergence periods correspond to the development of already settled competences
Figura 5: Double Helix Model and Punctuated Balance model
Source: Adapted by the authors from Tushman / Romanelli and Fine.
17
Continuous Evolution Market
In dynamic markets the best strategy for a company does not necessarily consist of
making an effort for a condition of stability, as the positioning strategy proposed by Porter
(1996), but in learning to move with fluency and safety in turbulent times, even having to assign
to an external supplier a considered competence until such essential date.
Instead of pursuing the essential capacities as something unchangeable, it is necessary to
face its duration consequently arising from the sector’s evolutionary speed or the relevant
technology. Fine (1998) submits two important tools to aid in the Make-Buy Process decision
making in continuous evolution markets:
Model based on engineering concepts: The outsourcing process can occur in different phases of
a development and manufacturing process (Figure 6). When competent suppliers do exist, the
importance of designing and/or producing such subsystems internally is diluted. Even so, Fine
(1998) recommends preserving knowledge architecture: technical memory of outsourcing
capacity and permanent control of its performance. Toyota is a reference in such development
process and capacity use, although it has several outsourcing capacities, the company preserves
the technological leadership of all capacities that it considers critical in its supply chain.
18
Figure 6: Framewor for “Make-Buy” Decision Process based on engineering concepts
Source: Fine (1996)
Matrix for: “Make-Buy” decision analysis: It illustrates the way in which the product’s
architecture and the outsourcing strategies interact (Figure 7). When a product has a modular
architecture, in other words, it has interchangeable components, it is usually possible to unfold it
in outsourcing subsystems and modules. However, that is not always the best strategic
alternative. See the case of IBM, in the beginning of the decade of 80, it outsourced the main
components of its personal computer: Operating system for Microsoft and microprocessor for
Intel, triggering a drastic power change in that market segment. The whole sector moved from a
vertical integrated structure to a horizontal modular structure. When the product’s architecture is
integrated, that is, when one same component executes more than one function, the outsourcing
19
challenge is higher, because it is necessary to maintain an intense communication and interaction
process among the several subsystems’ development teams.
s
Source: Fine (1
Such matrix makes it possi
according to the degree of
evolutionary speed of their re
Critical Analysis of Make-B
The classic Make-Buy
Business leaders are encou
activities, engineering and e
bureaucracy is bad and flex
Figura 7: Matrix for: “ Make-Buy” decision analysi
998:173)
ble to classify all subsystem components of a certain product,
strategic importance and outsourcing possibility, considering the
spective components.
uy Decision Process Models
decision process models are frequently used in different markets.
raged to subcontract everything possible, from manufacturing
ven administrative activities, under the presupposition that the
ibility is good (Chesbrough and Teece, 1996). However, such
20
arbitrary practice may be disastrous, taking the organization to lose capacities that are essential
for its future.
The own alternatives suggested: to make, to develop internally or to buy, to develop
externally, do not take into account the complexity of relationships noted in practice and
disrespect the natural dynamics of supply networks.
The concept of integrated versus modular supply chains proposed by Fine (1998) seems to
provide a much more fertile and profitable referential for the subjects regarding the supply chain
project. This is not a simple semantic change, old paradigms and administrative practices can be
insufficient to work with that new configuration,
“”It is impossible to judge ideas of a new paradigm analyzing under the
prism of an old paradigm” (Csillag, J. M. quoted by Corbett, 1997: p.3).
This article suggests that the classic models are inadequate in high evolutionary speed
markets, for not considering the dynamics of supply chains itself. Nevertheless, the problem can
be still even wider: (a) the evolutionary speed of many sectors should increase progressively in
the next years; (b) In a close future, network strategies should be feasible; (c) competition
increasingly fierce. A lot of management policies and practices now effective lose sense in this
new hyper-competitive environment. This question is maybe only the tip of a true iceberg.
Classifying Make-Buy Decision Process Models
The authors Van de Ven and Poole (1989) consider that interaction among different
perspectives takes to a better understanding of organizational life, any individual perspective
invariably will entail in a partial vision for the studied phenomenon.
Make-Buy Decision Process models can also follow such principle, the use of a single
model can take to erroneous and visionary decision making. A classification proposed for Make-
21
Buy Decision Process models described in this article can be accomplished considering two
fundamental dimensions (Figure 8):
• Evolutionary speed of market: Considers the evolutionary cycle of a certain sector, which
can be measured by the speed with which it introduces new products, processes, and
organizational structures. Evolutionary speed affects decision process and supply chain
architecture, varying from low to high-speed.
• Involved Criteria: The models can approach or not strategic business aspects. Some models
emphasize the exclusive reduction of costs, others consider that the organization should
develop competences for higher added value, regardless of the investments required to
achieve it.
Figure 8: Classification of Make-Buy Models
22
According to the classification of Make-buy decision process models, only the model of
Fine (1998) would be recommended for evolutionary high-speed sectors such as personal
computers, semiconductors, toys, shoes and cosmetics, because it considers market’s dynamics.
The models based on economic and financial concepts would be suitable for low evolutionary
speed sectors, as some agricultural and mineral extraction sectors that compete in costs. Strategic
models may be used by evolutionary low-speed and competitive sectors in differentiation. The
combination of different perspectives could be used in average evolutionary speed sectors. That
classification of make-buy decision process models also brings an alert to entrepreneurs: It is
dangerous to think exclusively of costs in high evolutionary speed sectors.
Final Considerations
This article /aimed at answering the following research question: To what extent are the
classic decision models “What to Make, What to Buy” appropriate in a dynamic and complex
environment?
For answering such question, the article analyzed the classical Make-Buy Decision
Process models: Economical analysis, transaction cost analysis, strategic analysis, and
multidimensional analysis. Such models seemingly consist of multifaceted perspectives arising
from different schools of knowledge: Financial management, economy, business strategy, among
others; however, they neither seem to illustrate all complexity regarding the studied phenomenon,
nor the approach seems to be broad enough for systemic inferences.
To enrich the discussion under different perspectives, the article tried to understand the
process of organizational transformation itself, both the organizational dimension and the supply
chain dimension. It briefly reviewed the Punctuated Balance Model of Tushuman shortly &
23
Romanelli and the Double Helix Model of Charles Fine. The dimension and analysis points of
view were compared and analyzed. The article presupposes that the submitted models approach
the same phenomenon according to different perspectives. The first one studies organizational
transformation under the organization’s optics, identifying convergence and reorientation periods.
The second studies the dynamics for supply networks under the optics of the sector’s historical
evolution, identifying the cyclical formation of integrated vertical structures and horizontal
modular structures.
As no classical model considered the possibility for a supply network dynamics in the
temporary dimension, the article submits a new perspective describing the dynamic model
proposed by Fine (1998).
As contribution, the article classifies the Make-Buy Decision Process models submitted in
two dimensions: Evolutionary speed of sector and involved criteria. In short, the article’s main
conclusions can be synthesized, as follows:
1. The classical Make-Buy decision process models are inadequate in continuous evolution
markets.
2. The Make-Buy dichotomy itself seems inadequate when competition stops being among
companies to take place among productive chains. The concept of integrated versus modular
supply chains proposed by Fine (1998) seems to provide a much more fertile and profitable
referential for the subjects regarding supply chain project.
3. The maintainable competitive advantage is a concept arising from low evolutionary speed
markets. The temporary advantage is the predominant concept in high evolutionary speed
markets. The faster is the evolutionary speed of a sector, the less the competitive advantage
lasts. The business secret consists of always choosing the right core competence.
4. It is dangerous to think exclusively of costs in the high evolutionary speed markets.
24
Limitations and Directions for Future Researches
This article was based on personal observation and academic speculation; it aimed at
integrating the knowledge concerning the following knowledge areas: Supply Network
Management and Organizational Transformation. The main work’s limitation is the lack of an
exploratory or quantitative study on the studied phenomenon.
Even so, many research - guidelines are open from this academic article, involving both
theoretical and empiric aspects. If the supply chain project is the most important competence of
an organization, as this article defended, it seems obvious that a deeper and more compressive
investigation regarding the subject becomes necessary.
Just like genetic scientists that study the fruit flies for achieving new “insights” on the
evolutionary trail of animals and human beings (Fine, 1998), studying the dynamics of high-
speed sectors, such as Internet, personal computers and entertainment sectors can provide new
perceptions on how options in the supply chain project may affect the organization’s
performance. The study may also provide true lessons for the other sectors, such as automobile,
and commercial aviation, among others.
To such an extent, the recommended future research could be:
1. Elaborate a more comprehensive model for supply chain project. This model may consist
of two parts: First part to determine solid criteria for the Make-Buy Decision Process. The
second part, to set up the more appropriate relationship type between supply network
components.
2. Elaborate a more comprehensive model for specifying the core competences of an
organization, even temporarily, considering factors, such as: Supply network dynamics,
competitiveness model, customer requirements, and inducers of evolutionary speed for
products, processes, and organization.
25
3. Empiric study to discover, in different sectors, how Brazilian companies decide which
competences are core and which are outlying, both for product and infrastructure.
4. Studying the evolutionary life cycle (CLOCKSPEED) of industry sectors, seeking to
validate the Double Helix model in a developing country like Brazil.
26
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CHESBROUGH, H.W.; TEECE D.J.. “When is virtual virtuous? Organizing for innovation”.
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NOTES
1. Bundling, in the original. According to Michael Porter definition, “bundling” is to sell
products or services, just as a package or “bale” (Fine, 1998: 59).
28