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This article was downloaded by: [Tufts University] On: 08 October 2014, At: 02:35 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Journal of Community Practice Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/wcom20 Addressing Barriers to University-Community Collaboration Donna J. Cherry MSW a & Jon Shefner PhD b a College of Social Work , University of Tennessee , Knoxville , TN , 37996 , USA b Department of Sociology , University of Tennessee at Knoxville Published online: 23 Sep 2008. To cite this article: Donna J. Cherry MSW & Jon Shefner PhD (2004) Addressing Barriers to University-Community Collaboration, Journal of Community Practice, 12:3-4, 219-233, DOI: 10.1300/J125v12n03_13 To link to this article: http://dx.doi.org/10.1300/J125v12n03_13 PLEASE SCROLL DOWN FOR ARTICLE Taylor & Francis makes every effort to ensure the accuracy of all the information (the “Content”) contained in the publications on our platform. However, Taylor & Francis, our agents, and our licensors make no representations or warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Any opinions and views expressed in this publication are the opinions and views of the authors, and are not the views of or endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to or arising out of the use of the Content.

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Page 1: Addressing Barriers to University-Community Collaboration

This article was downloaded by: [Tufts University]On: 08 October 2014, At: 02:35Publisher: RoutledgeInforma Ltd Registered in England and Wales Registered Number: 1072954Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH,UK

Journal of Community PracticePublication details, including instructions forauthors and subscription information:http://www.tandfonline.com/loi/wcom20

Addressing Barriers toUniversity-CommunityCollaborationDonna J. Cherry MSW a & Jon Shefner PhD ba College of Social Work , University of Tennessee ,Knoxville , TN , 37996 , USAb Department of Sociology , University of Tennesseeat KnoxvillePublished online: 23 Sep 2008.

To cite this article: Donna J. Cherry MSW & Jon Shefner PhD (2004) AddressingBarriers to University-Community Collaboration, Journal of Community Practice,12:3-4, 219-233, DOI: 10.1300/J125v12n03_13

To link to this article: http://dx.doi.org/10.1300/J125v12n03_13

PLEASE SCROLL DOWN FOR ARTICLE

Taylor & Francis makes every effort to ensure the accuracy of all theinformation (the “Content”) contained in the publications on our platform.However, Taylor & Francis, our agents, and our licensors make norepresentations or warranties whatsoever as to the accuracy, completeness,or suitability for any purpose of the Content. Any opinions and viewsexpressed in this publication are the opinions and views of the authors, andare not the views of or endorsed by Taylor & Francis. The accuracy of theContent should not be relied upon and should be independently verified withprimary sources of information. Taylor and Francis shall not be liable for anylosses, actions, claims, proceedings, demands, costs, expenses, damages,and other liabilities whatsoever or howsoever caused arising directly orindirectly in connection with, in relation to or arising out of the use of theContent.

Page 2: Addressing Barriers to University-Community Collaboration

This article may be used for research, teaching, and private study purposes.Any substantial or systematic reproduction, redistribution, reselling, loan,sub-licensing, systematic supply, or distribution in any form to anyone isexpressly forbidden. Terms & Conditions of access and use can be found athttp://www.tandfonline.com/page/terms-and-conditions

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Addressing Barriersto University-Community Collaboration:

Organizing by Expertsor Organizing the Experts?

Donna J. Cherry, MSWJon Shefner, PhD

SUMMARY. University-community partnerships, and COPC programsin particular, offer important opportunities for traditionally segregatedgroups to work together in collaborative relationships. The challenge ofbringing people who possess distinct differences in background and socialpower together is a long-standing issue. Class, status, and organizationaldifferences may impede collaboration. This article discusses the history ofCOPC as social policy and reviews an evaluation report of successful com-munity-university partnerships. Drawing from the community organizingliterature in sociology and social work, this article suggests community or-ganizing methods that address structural obstacles to collaborative work.Especially in COPC programs characterized by multiple interactions, it isthe community based organization (CBO) which has greatest facility to

Donna J. Cherry is a PhD student at the College of Social Work, University of Ten-nessee, Knoxville, TN, 37996. Jon Shefner is Associate Professor, Department of Soci-ology, University of Tennessee at Knoxville.

Address correspondence to: Donna J. Cherry, MSW (E-mail: [email protected]).

[Haworth co-indexing entry note]: “Addressing Barriers to University-Community Collaboration: Orga-nizing by Experts or Organizing the Experts?” Cherry, Donna J., and Jon Shefner. Co-published simulta-neously in Journal of Community Practice (The Haworth Social Work Practice Press, an imprint of TheHaworth Press, Inc.) Vol. 12, No. 3/4, 2004, pp. 219-233; and: University-Community Partnerships: Univer-sities in Civic Engagement (ed: Tracy M. Soska, and Alice K. Johnson Butterfield) The Haworth Social WorkPractice Press, an imprint of The Haworth Press, Inc., 2004, pp. 219-233. Single or multiple copies of this arti-cle are available for a fee from The Haworth Document Delivery Service [1-800-HAWORTH, 9:00 a.m. -5:00 p.m. (EST). E-mail address: [email protected]].

http://www.haworthpress.com/web/COM 2004 by The Haworth Press, Inc. All rights reserved.

Digital Object Identifier: 10.1300/J125v12n03_13 219

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equalize the playing field between disparate groups. The role of communityorganizers in CBOs is to acknowledge and disrupt the structural inequalitiesinherent in these relationships. The community organizer must resist therole of expert or buffer between the community and university and insteadstrive toward authentic collaboration. [Article copies available for a fee fromThe Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address:<[email protected]> Website: <http://www.HaworthPress.com> © 2004by The Haworth Press, Inc. All rights reserved.]

KEYWORDS. University-community partnerships, community orga-nizing, collaboration, Community Outreach Partnership Center, com-munity based organizations

INTRODUCTION

University-community collaborations offer important opportunitiesfor traditionally segregated groups to work together in collaborative re-lationships. Examining the differences of collaborators’ class, status,and educational backgrounds engenders the following questions. First,how do people possessing distinct differences in background and socialpower work together in an arena defined by egalitarian goals? Second,what is the role of the community organizer in university-communitypartnerships? Community organizing literature has long addressed col-laborations among organizations and individuals possessing differentbackgrounds and resources. Structural inequalities are rooted in differ-ent levels of status, education, and class. Often, such structures aremonolithic and overpowering. Current discussions of the global econ-omy are illustrative. In the face of identifiable global trends, how cannations, let alone even less powerful actors in states and local communi-ties, change such trends? Yet, structural inequalities are neither inevita-ble nor immutable; humans consistently shape the structures aroundthem.

Similar to global inequities, relationships forged by Community OutreachPartnership Centers (COPC) partners inherit vast differences between commu-nity members and university workers. University administrators often ignoredifferences in attitudes regarding public safety issues, lifestyle differences, im-pacts on local economies, parking and traffic problems, and housing needs.Nichols (1990, p. 3) finds common a “lack of interaction and joint effort to-ward sharing resources, exploring opportunities, and enhancing the quality of

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life for all.” Compounding these issues are the different cultural, class, status,and ethnic backgrounds that may be represented across faculty and administra-tors, students, and community members as they come together in a series of lo-cations requiring ongoing interactions, including lab schools, teachinghospitals, and community-based agencies (Tippins, Bell, & Lerner, 1998). Of-ten these locations are characterized by the university serving the community,rather than acting as an equal partner. Even though COPC programs empha-size forging egalitarian partnerships to achieve common ends, good intentionsdo not fully address the many structurally defined differences between part-ners. Some communities view universities with great skepticism during theirentry into community collaborative work. Reardon (1997), for example,cites East St. Louis community leaders who “ . . . believed university scholarshad used the serious problems facing their community to secure research fund-ing for projects that produced few, if any, community benefits. Local leadersviewed these academics as intellectual ‘carpetbaggers’ who used the city’sproblems to justify summer salaries, graduate student stipends, and otherresearch support for the university while offering the city nothing in return”(p. 234).

One of the most difficult elements of the university-community rela-tionship is the existence of multiple constituencies (Nyden, Figert,Shibley, & Burrows, 1997; Knapp, 1998; Lerner & Simon, 1998;Nichols, 1990). Local communities, university administrators, faculty,graduate and undergraduate students work in varying ways with univer-sities, federal and local governments, and emergent and long-standingcommunity groups. Such complicated environments not only pose diffi-cult questions of how to build partnerships, but who gets what out of therelationships. At the same time, these complicated organizational envi-ronments pose opportunities. This article looks at the history of COPCas social policy, and summarizes the results of The Urban Institute’s(2002) evaluation of community-university partnerships. Communityorganizing research from social work and sociology offers some strate-gies to assist community based organizations (CBOs) to work withCOPC programs. We argue that CBOs are best positioned to bring to-gether disparate groups. Creative strategies for bridging structural dif-ferences include multicultural organizing, feminist organizing, civicengagement, and community planning. The use of these strategies byCBO-based organizers moves away from project facilitation on the partof the university to community organizing to address the structural ob-stacles inherent in collaborative university-community partnerships.

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ORIGIN AND PURPOSE OF COPC PROGRAMS

In 1994, the U.S. Department of Housing and Urban Development(HUD) established the Office of University Partnerships (OUP) to serve asa catalyst to bring colleges and universities together with their communitiesto address urban problems. Although partnerships between universities andurban communities have existed since the 1950s, no comprehensive na-tional direction for this type of affiliation previously existed. In keepingwith broader trends toward community collaboration in the public and pub-lic/private sectors, the Housing and Community Development Act (P.L.No. 102-550) was enacted in 1992. Through this Act, HUD established theOUP. The COPC program, established in 1994, is one of several initiativesadministered by OUP (Marker Feld, 2002; Vidal, Nye, Walker,Manjaerrez, & Romanik, 2002).The purpose of the COPC program is tofoster partnerships between colleges and universities and their urban com-munities, and encourage universities to integrate civic engagement in theirmissions by focusing on pressing community development issues. TheCOPC program is open to accredited public or private nonprofit institu-tions of higher education that grant 2- or 4-year degrees. These institutionsmay partner with communities ranging from a single neighborhood to anentire metropolitan area. Given annually since 1994, three-year awards ofup to $400,000 must be matched by non-federal funds. Since its inception,HUD has invested over $45 million in more than 200 grants (Marker Feld,2002; OUP, n.d.).

Each partner stands to gain substantially from collaboration. In addi-tion to strengthening their research and teaching capacity, as place-basedinstitutions colleges and universities have a strong interest in improvingthe quality of life in their surroundings. These improvements simulta-neously assure current and potential students and staff of the neighbor-hoods’ safety, and strengthen institutional reputations by producingbetter educated professionals possessing practical experience in solvingcommunity problems. As recipients of significant public funding, univer-sities and colleges are increasingly expected to make a contribution to thesocial welfare of their communities (Marker Feld, 2002). Communitiesbenefit from the valuable assets that universities and colleges have to of-fer in their efforts to revitalize neighborhoods. Academic institutionsbring substantial intellectual, technical, and technological resources tocommunity problem solving. They play significant economic roles intheir locales, as well-hiring staff in many occupations, purchasing a widearray of goods and services, and attracting students who may have con-siderable purchasing power (Vidal et al., 2002). In order to support local

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community building efforts, the COPC program allows for great flexibil-ity and encourages creativity and multi-faceted approaches to communityproblems (OUP, n.d).

COPC funds enhance previously-established outreach programs, andcreate programs that get their initial impetus through COPC funding.One exemplary model of a new collaboration is the Woodlawn COPC.This collaboration partnered the University of Rhode Island’s (URI)Urban Field Center with Woodlawn, a diverse neighborhood with manyneeds (e.g., programs for literacy, life skills, and drug and school-drop-out prevention) but also with promising assets (e.g., local faith-basedinstitutions and a prominent community activist). Community residentsdetermined the projects and policy direction while the university pro-vided the necessary technical assistance. The Woodlawn COPC ad-dressed multiple issues including community planning, neighborhoodrevitalization, housing, and education and social services. The effects ofthe COPC program are evident: the residents have come together as acommunity, the URI opened an Institute of Housing and CommunityDevelopment, and Woodlawn and the URI developed a long-term rela-tionship. The mandate for citizen participation is critical. AlthoughHUD historically encouraged community involvement, the COPC pro-gram requires it. For example, community residents must agree with theplanned programs and join the advisory committee, which controls theprograms and their funds (Marker Feld, 2002).

AN EVALUATION OF COPC PROGRAMS

In order to learn about the challenges and successes of COPC-sup-ported university-community partnerships, The Urban Institute studied arepresentative sample of the 1994-1997 COPC grantees. Data were col-lected using three methods: a review of basic information from thegrantee application materials; site visits and semi-structured interviewswith key actors from the academic institution and the community; andfollow-up site visits or telephone interviews. Three broad research ques-tions were addressed: (1) Activities–Had the COPC funding increasedthe community outreach activities? (2) Partnerships–What kinds of part-nerships were forged between academic institutions and communities?and (3) Institutionalization–How, and to what extent, had colleges anduniversities changed their values in order to sustain community outreachand partnership activities? Questions asked about activities addressed ca-pacity building, community outcomes, community change, and outcomes

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regarding information and knowledge. Partnership questions includedthe university’s history in the community, leadership, the process for cre-ating the COPC, partnership structure, staffing, resources, and perfor-mance. Questions about institutionalization included “profitability” forthe community and the university, fairness, future funding, and the futureof the partnership. Twenty-five grantees were chosen that matched thesample on readily observable characteristics and who were at least mod-erately successful. Because many of the institutions had already been in-volved in outreach activities before the COPC program, data on bothCOPC and non-COPC activities was gathered and compared (Vidal et al.,2002).

Community development technical assistance (20%), life skills training(13%), and provision of professional services (10%) together accounted forover 40% of activities. Other activity categories representing either ser-vices or expertise provided included: facilities (infrastructure), education(K-12), workforce development, economic development, communityplanning, community development training, community service, and infor-mation technology. The analysis also revealed that highly motivated fac-ulty most often initiated the activities and that most activities wereconsidered a success by the universities and the community (Vidal et al.,2002). Compared to the non-COPC activities, the COPC program success-fully encouraged colleges and universities to pursue new approaches toteaching and research activities. With the support of an outside grant, theinstitutions were more willing to take risks and experiment.

Rather than measuring success, the evaluation looked at challengespresented by the different configurations of partnerships. Partnershipswere categorized into four dimensions, reflecting the amount of residentparticipation required (high or low) and the amount of academic techni-cal expertise required (high or low). Activities that required high com-munity involvement and high technical expertise included communityplanning and clinical services, and were considered to have the greatest“capacity risk.” Capacity risk was defined as the probability that partici-pants who make good-faith commitments are unable to carry out thosecommitments due to insufficient financial, human, or political re-sources.

The COPC grants presented universities with an opportunity to riskpursuing partnerships where academic institutions previously had little orno experience. COPC activities were more likely to be implemented witha community partner. About 50% were collaborations with CBOs. Al-though the COPC program played a significant role in helping to shapecollaborations, partnerships were more likely to be formed for individual

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activities. COPC grants were seen as too small to provide sufficient in-centive to develop longstanding partnerships. A Likert scale was used tomeasure institutionalization–that is, the sustainability of university-com-munity partnership. COPC funding promoted institutionalization, butmost of the grantees were already engaged in community outreach beforeobtaining COPC funding, and therefore, showed higher degrees ofinstitutionalization, especially along dimensions of leadership, faculty in-volvement, and funding. Many institutions found external funding tocontinue COPC-initiated activities. The lowest ranking indicators–mis-sion, policy, and hiring, promotion, and tenure–were factors that are moredifficult to require as a condition of federal funding. These aspects arealso slower to change because they involve a broad consensus of the insti-tution as opposed to individual or departmental commitments (Vidal etal., 2002).

ORGANIZING BY EXPERTSOR ORGANIZING THE EXPERTS?

As the Urban Institute study shows, academic institutions often lackthe resources to commit to a long-term framework for university-com-munity collaboration. Thus, COPC funding may result in a universitystaying “open” to the community, positioning itself to be available with-out designing a comprehensive neighborhood strategy. Risk of failurecan be minimized by limiting work with community members (Vidal etal., 2002). We posit another scenario. Faculty could gain better access tothe community through community intermediaries. CBO-based com-munity organizers can facilitate COPC activities because they provideaccess to community residents by utilizing their unique roots in thecommunity to actively facilitate negotiation between university andcommunity partners. To do so, organizers need to understand and ad-dress the structural inequalities that result in differential power amongpartners.

The Expert as Organizer

Community organizers have long acknowledged the differences be-tween themselves and the communities with which they work (Delgado,1986; Fish, 1973). COPCs are likely to be especially vulnerable to en-trenched social hierarchies, given potential differences between univer-sity-affiliated workers and members of disadvantaged communities. We

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suggest that community organizing literature offers important strategies tosupercede individual differences, while insufficiently recognizing thestructural roots of hierarchies that are manifested in individual interactions.Although communication problems among organizers and communitiesmay appear to reveal the most personal of interactions, these obstacles arebest understood as representing structures of society rather than individualpersonal variations. Often these problems have their genesis in socially-de-fined hierarchies such as those of race/ethnicity, gender, class, and status.

Some community organizing literature recognizes the roots of in-equalities, and addresses their implications. Delgado (1986), for exam-ple, notes that organizers’ greater resources may engender beneficiarydependence and limit participation in decision making and agenda set-ting to those perceived as experts. “The organizer who creates a formalstructure with definitive participatory roles may then render the formalstructure irrelevant . . . by defining the terrain of discussion or steeringthe group toward a particular issue” (p. 578). Hyde (2001) echoesDelgado’s warning and criticizes the model of expert organizer, writingthat “ . . . this creates a power dynamic between organizer and group”which “places too much emphasis on the organizer as expert” and “sug-gests that the group becomes too dependent on the organizers’ exper-tise” (p. 79). Social hierarchies provide the roots of interpersonalcommunication problems; class and status differences often manifestthemselves through the perception of the differential possession of ex-pertise (French & Raven, 1959). Indeed, the expert status is a largely ac-cepted characteristic of the organizer, even in social work texts thattenaciously hold to egalitarian values. Rothman (2001), for example,tells us that it is organizers’ expertise that enables them to diagnosecommunity needs, advise the community, and evaluate the effective-ness of a proposed action. This position is consistently repeated, as thefollowing excerpt exemplifies:

He or she must stand by the side of the people and see the worldfrom their perspective. But he must be able to go outside that per-spective to analyze and decide accurately what he should do inorder to build organization. He . . . should place the organizationin the hands of the membership, but he should also know whenand how to intervene to protect the essential characteristicswhich he is responsible for ensuring in the organization.(Haggstrom, 2001, p. 368)

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The possibility that the expert role may create barriers between orga-nizer and the organized is addressed with fairly dismissive advice. Ru-bin and Rubin (2001, p. 134), for example, counsel “awareness.” Theytell organizers that they “must not take away ownership of the resultfrom the newly empowered, activist community.” They warn organiz-ers to “avoid playing status games, acting as if they were bosses, show-ing favoritism, or ignoring important cultural values” (p. 131). Suchwarnings and advice address individual attitudes and may resolve theproblems of the expert role for some organizers. Yet the expert role isnot simply an individual expression of attitudes, but also a structural re-lationship. Expertise is rooted in different status and class location.Thus, it is not enough to re-shape attitudes of individuals working in im-poverished communities. In spite of organizers’ most dedicated efforts,the organizational framework within which they work may impede theirefforts to achieve equality and cooperation. The very unification of indi-viduals from distinct status and class backgrounds, and from organiza-tions with divergent interests, generates a situation that can eitherchallenge or recreate the hierarchy of wider society.

If organizers trained to avoid such problems still face dilemmasaround expertise, potentially greater differences between members ofuniversities and disadvantaged communities exacerbate the dilemma.Town and gown differences include perceptions of the university’s ex-pertise. One danger is the assumption that institutional knowledge sur-passes the community’s understanding of its needs. This perceptionmay lead universities to dominate problem-solving efforts, to prioritizeuniversity interests over those of the community, and to “treat the com-munity as deficient” (Tippins, Bell, & Lerner, 1998, p. 181). The expertrole also defines university-affiliated workers as those who know thedecisions to make, the direction to pursue, and the strategies to attain thedefined goals. University faculty and staff are defined by expertisebased on educational experiences; expertise provides the foundation oflegitimacy in research, teaching, and service activities. Expertise is fur-ther reinforced by its organizational affiliation. Thus, university work-ers remain entrenched in relationships in which they are the dominantactors–they teach students rather than learning with them, and conductresearch on subjects more often than collaborating with them. Acquies-cence (Gaventa, 1980), the flip side of power, requires both empoweredand disempowered actors to accept the cultural environment that rein-forces that static relationship as the legitimate order of society. Withgreater legitimacy and power, universities are positioned to dominatetheir community partners.

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CBO-Based Organizing

The recognition of these structural inequalities can help univer-sity-community partnerships deal with unjust power differentials. Fromthe standpoint of the community, the actor more capable of addressingsocial injustices manifested in university-community relationships isthe community organizer. Community organizing research offers somestrategies for CBOs to work with COPC programs. Rather than simplyact as project facilitators, community organizers are ethically obligatedto strive toward authentic social justice. This ideal provides a formida-ble challenge given the resources and structural changes required. Anorganizer, for example, cannot force university policy changes thatmight demonstrate academic receptivity of community (e.g., universitymission, and hiring and tenure policies). Nonetheless, strategies thatbridge these structural differences exist in current community organiz-ing models and in other fields. CBO-based organizers can work fromtheir position in the community as adaptive generalists with the abilityto integrate strategies from multiple practice models (see, for example,Parsons, Hernandez, & Jorgensen, 1988). The literature in social workand sociology offers practical methods for CBO-based organizing thatcan be applied to community work in COPC programs.

Multicultural Organizing. Multicultural organizing strategies are par-ticularly relevant for the urban context of many COPC-funded programs.Multicultural organizing requires that the community organizer under-stands and value the cultures and social location of multiple communitygroups in order to address social justice and oppression (Gutiérrez,Alvarez, Nemon, & Lewis, 1996). The organizer must understand her in-dividual social location and culture to fully realize the position of others.Ethnic competence by itself is insufficient; structural inequalities remainthe fundamental obstacles to dismantling cultural barriers.

Urban communities are composed of multiple racial and ethnic groups,including immigrant populations and cultural groups that consist of numer-ous subgroups, each of which has its own unique culture and language (Ru-bin & Rubin, 2001). Frequently these groups are disempowered by racial,social class, and language barriers. Although organizers are warned not tooversimplify the characteristics of any group, a framework of some general-izations and strategies is useful. Successful multicultural organizing utilizesexisting structures such as family, social organizations, and community net-works. Within these structures, collectivity is valued over individuality, andrespect and trust is vital for collaboration (Gutiérrez et al., 1996). Linking theuniversity to the community means that university representatives must be

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willing to meet in, and actively engage, pre-existing community institutions(Thompson, Minkler, Bell, Rose, & Butler, 2003). Class-related obstaclessuch as transportation and childcare must also be considered. Barriers alsoexist in the design of meetings and collaborations. Stout (1996) found thatcollege-educated people are comfortable with a classroom model where peo-ple speak at will in theoretical and impersonal terms, but this approach is un-familiar to many low-income people. People of different cultures may bereluctant to speak with strangers as well as need more time to process theirthoughts. Participation in final decisions may also work better by voting thanby consensus as this may indicate an equal voice to all participants. The im-portance of communication and language requires organizers to be attentiveto the pace of the meeting and translation needs (Rubin & Rubin, 2001; Stout1996). Additionally, Hibbard and Lurie (2000) found that the expert jargonused by community planners and city officials intimidated the residents anderoded trust, leading to failure.

Feminist Organizing. Feminist organizing similarly addresses in-equalities that perpetuate disempowerment of oppressed populations(Gutiérrez & Lewis, 2001). The overarching goal is to eliminate hierar-chies that affect any oppressed group (Chaskin, 1997). For communitypractice, the organizer must be grounded in feminist principles that in-clude valuing the process, consciousness raising, wholeness and unity,democratic structuring, and an orientation toward structural change(Weil, 2001). Feminist organizing principles facilitate achieving COPCprogram goals such as community involvement and joint decision-mak-ing. Because women, especially women of color, may dominate a com-munity, collaboration attempts are likely to fail if the organizer andacademic institution have underestimated their influence. Leadershiproles must be shared. Adherence to feminist principles requires rethink-ing the traditional structure of meetings. Community-based meetings infamiliar venues are useful because participants are not required to leavetheir communities, either physically or psychologically. Ordinary lan-guage and storytelling are useful feminist methodologies for problemdefinition and analysis (Fischer, 2000), reflecting the need to validate thehuman experience as a step toward empowerment. Proportional repre-sentation in meetings and intentional rotation of leaders and task assign-ment ensure that disadvantaged voices are heard and helps eliminatehierarchies. Finally, small group meetings are generally preferred overlarge forums (Gutiérrez & Lewis, 2001; Mansbridge, 1984).

Civic Engagement. The civic engagement literature offer further so-lutions for bridging the structural disparity between academic institu-tions and communities. Civic engagement implies making meaningful

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connections between citizens, issues, institutions, and the political sys-tems (McCoy & Sully, 2002). Power differentials between planner (ex-pert) and citizens (amateurs) are similar to barriers between universitiesand communities, as is the search for common ground and common lan-guage amidst diversity. A two-phase strategy called “deliberative dia-logue” promises genuine structural change (McCoy & Scully, 2002,p. 117). First, participants are encouraged to honestly share ideas andtry to listen and understand each other. Multiple forms of speech andcommunication tactics such as study circles, clearly articulated and em-ployed ground rules, storytelling, encouraging reflection on personalexperiences, and brainstorming help ensure that all participants have anopportunity for engagement. Deliberation, the second component, pro-motes the use of critical thinking and productive argument as a tool toreach decisions about public policy. The combination of these ap-proaches allows participants to simultaneously build relationships andsolve public problems despite structural differences.

Community Planning. Community planners also emphasize the needfor common language. Important meanings and motives underlying hu-man speech and behavior are likely to be obscured in situations markedby stark power imbalances. Community planning settings will likely re-flect the shifting influence of several positions vying for influencewithin and among interest groups. These dynamics underscore the needfor the planner to interact and gain rapport with a variety of groups in agiven setting. Additionally, it is important to conduct varied citizen en-counters to gain access to potentially hidden agendas. The degree of fulland honest disclosure by participants in a diverse community is directlyrelated to the level of meaningful results that may be expected (Baum,1999, 2000; Briggs, 1998; Umemoto, 2001). Researchers consistentlyfind that successful collaborations are based on the ability of each part-ner to make their needs and goals explicit, while maintaining the flexi-bility required to negotiate needed changes in the project’s goals orstrategies (Austin et al., 1999; Chaskin, 2003; Maurrasse, 2002).

CONCLUSION

COPC programs offer important opportunities for traditionally segre-gated groups to work together, yet also pose dangers that this common workwill reinforce, not disrupt, societal inequalities. On one hand, they are man-dated and funded by the same government that at times reinforces social op-pression. On the other hand, they provide opportunities to bring people with

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multiple skills and knowledge together in ways that few other organizingvenues offer. Although this dilemma may never be fully resolved, organizingwork must include “an engagement in the struggle for social change . . . tochallenge social inequalities and oppressive power” (Fisher & Shragge,2000, p. 2). Community organizing can provide COPC programs with waysto confront social inequities, forge sustainable relationships, and resist thetendency to recreate hierarchy.

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