48
Adapted from CRA and ISAC pre sentations 1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security Advocacy Centre April 12, 2011

Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

Embed Size (px)

Citation preview

Page 1: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

Adapted from CRA and ISAC presentations

1

Child Tax Benefits

Topical Issues and Professional Considerations

Cindy Wilkey & Jackie EsmondeIncome Security Advocacy Centre

April 12, 2011

Page 2: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

2

Overview of Presentation

Application & Eligibility

Life Changes

Shared Eligibility

Eligibility Reviews

Overpayments Recovery

Practice Issues

Objections to Benefit Determinations

Appeals to the Tax Court of Canada

Recent Tax Court Jurisprudence

Page 3: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

3

CCTB Eligibility

The following conditions must ALL be met to be eligible for the CCTB: must live with the child, and the child must be under

the age of 18; must be primarily responsible for the care and

upbringing of the child; must be a resident of Canada, and

applicant or spouse/common-law partner must be: a Canadian citizen, a permanent resident, a protected person, or a temporary resident who has

lived in Canada for the previous 18 months and have a valid permit in the 19th month (other than one that does not confer status).

Page 4: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

4

Applications

3 ways to apply ABA - as part of birth registration package CCB Application – Form RC66 On-line using the My Account feature

CTB Amount based on previous year’s “adjusted net family income” 2-parent families – both must file a tax return Separated parents

Sole custody: CTB goes to parent with primary responsibility for care and upbringing – only that parent has to file a return

Joint custody – shared eligibility – each parent must file return to get his/her benefits

Page 5: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

5

Child Benefit Payments

CCTB/NCBS Payment levels and income thresholds can be found at:http://www.cra-arc.gc.ca/bnfts/cctb/cctb_pymnts-eng.html

Eligibility for CTB also determines eligibility for NCBS, UCCB and OCB – separate applications are not required.

Initial applications take around 80 calendar days to process – longer if information incomplete

Retroactive payments of up to 11 months are paid automatically, if eligible.

Longer retroactive payments can be obtained through a written request under the Taxpayer Relief Provisions

http://www.cra-arc.gc.ca/gncy/prgrms_srvcs/txpyrrlf/menu-eng.html

Page 6: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

6

Eligibility after initial Application

Benefit year runs from July 1st to June 30th

If child leaves the care of the recipient, eligibility ceases e.g. if child goes into CAS care – parents must

reapply when child returned to their care.

If child goes to live with another adult, in most cases, that adult will be the one eligible for the CTB

If a new child comes into the care of the recipient at any point in the year, an application can be made to start CTB.

Page 7: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

7

Obligation to file annual tax returns

If tax return not filed & assessed in time for July payment

CRA issues Notice of Determination, advising of missing information and advances July payment based on the information on file

If return not filed & assessed in time for August payment:

CRA issues Notice of Determination, with a bill for one payment. No further payment made.

If filed, but not assessed in time for August pay: CRA will issues payments based on the information

on file until the return is assessed.

Page 8: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

8

Life Events

Certain Life Events can affect CTB eligibility and should be reported to CRA:

Change in marital status (RC65)

Number of children changes (RC66)

Province of Residence Changes

Bank account information for Direct Deposit changes (T1-DD)

Address changes (home and mailing)

Page 9: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

9

Marital Status – Common Law Partner

Subsection 122.6 of the Income Tax Act defines cohabiting spouse or common law partner

Common law partner – cohabiting with a person in a conjugal relationship:

For at least 12 continuous months (including separations of <90 days), or

Is the parent of the person’s child by birth or adoption

Has custody and control of the child and child is wholly dependent upon the person for support

Page 10: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

10

Marital Status - Separation

Not separated in CRA’s eyes until separate and apart for at least 90 days.

A separation agreement/divorce petition/divorce decree is not determinative of a client’s marital status under the Income Tax Act.

Unlike Family Law, the ITA does not recognize the concept of living separate and apart in the matrimonial home.

Where separated spouses/ common law partners still have the same address, CRA will not recognize them as separated.

An exception may exist where there are separate self-contained living quarters within the same address.

Page 11: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

11

Shared Eligibility

When parents split, the parent with primary responsibility for the children is the one eligible for the CTB.

Shared Eligibility for CTB exists when a child, resides more or less equally with two separate

individuals, and both share responsibility for care and upbringing

Where parents disagree, CRA will make its own determination of whether both or only one parent has primary responsibility. CRA is not bound by court orders or separation

agreements - eligibility is based on the de facto custody, care and responsibility arrangements

Page 12: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

12

Shared Eligibility: July 2011 payment changes

As of July 2011, CRA will be able to pay shared eligibility parents 50% of the CTB benefit level every month. A significant improvement over the current 6-

month-on / 6-month-off rotation. The ITA amendments that permit this, will also

give the Tax Court jurisdiction to award shared eligibility benefits

Transition to new regime will be automatic

Transitional provisions? Not aware of any plan to address asymmetrical

payment of CTB immediately prior to implementation

Page 13: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

13

Eligibility Review Income Tax & Benefits system is a self-assessment

system that requires taxpayers to report relevant information to establish taxes and eligibility for benefits.

In order to monitor compliance CRA conducts various reviews throughout the year.

Reviews can be triggered by: Change in Marital Status Questions about the number of eligible children Application by non-recipient parent for full or

shared CCTB Inconsistent information – e.g. same mailing

address for spouses claiming to be separated

Page 14: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

14

The Review Process Initiated by a letter and a questionnaire

Depending on the issue, questionnaires may be sent to one or both parents

Typically given 30 days to reply CRA says that no changes should be made to the

benefits within that 30 day period.

CRA also says that benefits should continue so long as the recipient parent respond and there is no adverse determination, but…

Often CRA stops paying CTB until issue can be clarified.

Retro benefits payable, if separation established

If separation not established, could trigger an overpayment

Page 15: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

15

Marital Status Review

Most commonly triggered when a parent in receipt of CTB reports a marital status of separated, divorced or single, but former spouse or common-law partner is still using the same address with CRA or other government agencies.

Both parties are generally contacted, but if former partner does not respond, recipient parent has the difficult task of proving a negative - that former spouse no longer living at the same address.

Can result in months of CTB suspension while the parent tries to find documentation that satisfies CRA.

Page 16: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

16

Responding to the Review Request

See sample letter and questionnaire in the Workbook

It is important to respond as quickly as possible with at least three pieces of supporting documentation that:

Covers the full period under review

Confirms the client’s address

Confirms former partner living at a different address

see CRA: Documents required to support your benefits and credits

Page 17: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

17

Possible verification documents - Letters from:

landlord confirming that he/she has knowledge that the spouse or common-law partner did not reside at the common address

doctor/dentist indicating the dates they were informed of the change of address and the addresses they have on file

financial institution outlining the account information and addresses on file (i.e.. Did they close a joint account and open individual ones?)

employer, on company letterhead, indicating the date they were advised of the marital status change and address change

children's school or day care indicating the date they were notified of a marital status change and address changes for contact purposes

Page 18: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

18

Other possible verification documents

A signed affidavit from an unrelated person or a person in authority confirming knowledge that they were living separate and apart (e.g. social worker, income assistance worker, accountant, teacher, police officer etc.)

A letter from a member of the clergy

Legal separation/divorce documents showing separate addresses

A letter from an insurance company in which they can confirm/outline the dates that insurance policies were adjusted to reflect the changes in insured individuals/occupants

Page 19: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

19

Other possible verification documents

Bills or letters showing different addresses But rent receipts and utility bills, without

information that confirms if/when the former partner left the residence, cannot be adequate on their own.

Other ideas?

Parents who have the least involvement with other agencies will have the most difficulty getting this documentation

Page 20: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

20

Primary Responsibility Review

Usual trigger non-recipient parent applies for full or shared CTB

letter and questionnaire is sent to the applicant and recipient parents with a 30-day window

If parent receiving CTB does not reply, CTB payments will stop

If both parents reply and the information is consistent and complete, CRA will make a determination of eligibility within a further 4-6 weeks.

Page 21: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

21

If information is unclear or inconclusive, CRA will

request further information

CRA says that, as long as recipient responds to deadlines during the review process, CTB payments should continue

in fact, benefits are often stopped for months while the issue is sorted out

Overpayments:

No overpayments where shared eligibility is found

Overpayment will be assessed where the parent who had been receiving CTB is found to have been ineligible for prior periods.

Page 22: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

22

Responding to a shared eligibility review Must show child(ren) physically living with parent and

parent has primary responsibility for care and upbringing.

S.6301 of the Income Tax Regulations sets out factors such as: Supervision of daily activities and needs Arrangement of transportation to medical care Arrangement of participation in and transportation to

educational, recreational, athletic activities Care for the childe when sick or otherwise in need of care Attendance to the hygienic needs of the child on a regular

basis Provision of guidance and companionship to the child on a

regular basis The existence of a court order with respect to the child22

Page 23: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

23

Complete narrative documentation of number and age of children living with parent during the review period and the custody arrangements

Third party documentation – at least three documents that cover all of the children for the entire review period

From School Letter confirming enrolment and contact

information on file Copy of Report Card indicating contact

information during review period Certified copy of child’s registration document

from school showing guardian information

Page 24: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

24

Signed statement from a person in a position of

authority who has had personal knowledge that the children resided with the parent and can also attest to care provided (e.g. doctor/dentist confirming that child a patient and was brought to appointments by the parent)

Copies of activity registrations or receipt showing child enrolled for the review period (and parent as a contact).

A copy of any court order or separation agreement detailing the custody arrangements, providing it reflects the child’s current living situation.

Page 25: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

25

Overpayments CTB Overpayments are recovered from CTB and income

tax refunds

Recover rate from CTB is at a rate of 100% where there is no financial hardship

The rate is reduced to 50% where there is financial hardship

Financial Hardship Rules exist as an administrative policy – not publicly available

CRA says the threshold starts at about $21,000 in income for a single person

In extraordinary circumstances a written request can be made for the overpayment recovery rate to be reduced to as low as 25% - on a time-limited basis

Page 26: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

26

Practice Issues: Client Interview – what do you need?

Written Authorization to deal with CRA (Form T1013)

CRA letter and questionnaire and any other correspondence

Confirm children for whom CTB being paid/claimed

Details of separation and possible sources of status verification

May need to contact family lawyer Need to discuss potential consequences of an

adverse determination

Page 27: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

27

Dealing with a Distraught Client Any tips? Any cautions?

Is there a need to talk to the family law lawyer?

Dealing with contradictory or unconvincing information from your client Advice? Issues? Professional responsibility?

Page 28: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

28

Advocating with CRA Maintaining active contact with CRA is important

Not easy - CRA officer name but no telephone number is provided in the review letters

Clients are expect to call the CTB info line hotline: 1-800-387-1193

Can make a request for named officer to call through that line.

Important to respond quickly to avoid lengthy benefit suspensions

MP offices have access to dedicated CRA staff Might want to consider enlisting MP’s help

Page 29: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

29

Objections to Child Benefit Determinations

An objection may be filed with the CRA “Appeals Branch” where there is a disagreement with the way the CRA has allocated the child benefit.

An objection must be filed within 90 days of the date the notice of determination was mailed to the taxpayer. There are 3 ways to file an Objection: Online using the “My Account” feature

Writing to the Chief Appeals Officer at the appropriate Appeals Intake Centre – for residents with postal codes starting with A to P, it is the Eastern Intake Centre in Sudbury

Complete Form T400A – Objection – Income Tax Act

Page 30: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

30

Objections

A person filing an objection can authorize another person to act as their representative by filing a T1013 form. The representative need not be a lawyer.

The CRA Appeals Branch will review the objection and will either reassess the benefit, confirm the original decision or make a determination.

Page 31: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

31

Objections If the objection is not filed in time, the claimant can

apply for an extension of time. It must be shown that: They could not object or have someone else object for

them; They intended to object; It would be fair to grant the extension; They applied as soon as they could.

If the extension is granted, the objection is considered to have been filed on the day that the decision notice was mailed. The CRA will not grant an extension longer than one year.

A refusal to grant an extension of time to file an objection can be appealed to the Tax Court.

Page 32: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

32

Appeals to the Tax Court of Canada

A Notice of Appeal must be filed within 90 days of the date that the CRA mailed the objection decision.

If this deadline is missed, the appellant has one year and 90 days to file an application to extend the time to appeal.

There are two streams of appeals at the Tax Court:

1) Informal Procedure;

2) General Procedure.

Most CCTB appeals follow the informal procedure.

Page 33: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

33

Tax Court: Informal Procedure

The Informal Procedure is limited to cases in which the amount of federal tax and penalties in dispute for each taxation year, excluding interest, is $12,000 or less.

When the amount in dispute in an income tax case is greater than $12,000, a taxpayer who chooses the Informal Procedure must decide to limit the amount under appeal to $12,000; otherwise the General Procedure will apply.

Page 34: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

34

Informal Procedure

The appeal is started by filing 3 copies of the notice of appeal at any Tax Court office.

The Tax Court forwards the Notice of Appeal to the CRA.

The CRA must file a “reply” within 60 days and then a hearing is set.

Page 35: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

35

Tax Court: General Procedure

The General procedure entails a much more formal process.

An appeal is initiated by filing 3 copies of the Notice of Appeal and filing fee at any Tax Court office, to the Registry at a TCC office.

The CRA has 60 days to file their reply. A response by the appellant to the reply, if any, must be filed within 30 days.

Page 36: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

36

General Procedure

The parties exchange lists of the documents they will be relying on at the hearing.

Examinations for discovery usually follow.

The parties can agree to forego the above steps.

An application to schedule a hearing date is then made.

Page 37: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

37

Appeals to the Federal Court of Appeal

Appeals from the Tax Court of Canada are to the Federal Court of Appeal.

In general, the timeline for appealing to the Federal Court of Appeal is 30 days from the date of the decision (not counting July or August).

Page 38: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

38

Recent Tax Court Jurisprudence: The challenge of joint custody

There are two aspects of the definition of “eligible individual” that are of central importance to the Court in determining which parent gets the benefit (see s. 122.6 ITA):

a) the parent resides with the child, and;

b) the parent primarily fulfils the responsibility for the care and upbringing of the child.

Page 39: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

39

Recent Tax Court Jurisprudence: The challenge of joint custody

Residence

“To reside with someone is to live or stay with someone in a given place with a certain constancy, a certain regularity or else in an habitual manner” (Lapierre v. Canada 2005 TCC 720).

But there are many arrangements in which there is a regular schedule and children split their time evenly as between their parents.

At least three recent cases have evaluated what percentage of time a child spends with each parent, and divided up the months in the calendar year accordingly.

Campbell v. Canada 2010 TCC 67; Matte v. Canada, [2003] F.C.J. No. 43 (F.C.A.); Connolly 2010 TCC 231

Page 40: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

40

Recent Tax Court Jurisprudence: The challenge of joint custody

Primary Responsibility

In practice, the two factors (residence and primary caregiver) tend to become intermingled.

Penner v. Canada, 2006 TCC 413: while the child lived apart from her grandmother to attend school, at all times the grandmother paid for the child’s room and board, and made all decisions concerning the child’s medical care or education. The child also lived with the grandmother when she was not attending school: “As a result, Brittany resided with the Appellant at all times in question.”

Page 41: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

41

Recent Tax Court Jurisprudence: Other types of caregivers

Section 252(1) of the ITA provides that if a child is in the custody and control of a non-parent taxpayer, and they are “wholly dependent” upon them, that person will be considered a “parent” for the purposes of eligibility for the Child Tax Benefit.

Page 42: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

42

Recent Tax Court Jurisprudence: Other types of caregivers

Grenier 2010 TCC 234/Couture 2010 TCC 233: In these cases, a conflict arose where the person with whom a child was staying during the school year (not a family member) applied for the benefit.

The Court granted the benefit to the mother rather than the caregiver.

Because the mother continued to provide support for clothes, school supplies and food, it could not be said that the child was “wholly dependent” on the caregiver with whom he resided during the school year.

Page 43: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

43

Recent Tax Court Jurisprudence: Other types of caregivers

Parents of children in foster care are disqualified from receiving the Child Tax Benefit by virtue of the fact that the child protection agency is eligible for a “Children’s Special Allowance” (see s. 3(1) of the CSA Act).

The test is whether the allowance is “payable” not whether it is paid (Weidenfeld 2010 TCC 265; upheld by the Federal Court of Appeal in 2010 FCA 333).

Page 44: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

44

Recent Tax Court Jurisprudence: Living in a Spousal Relationship

CCTB beneficiaries can accrue large overpayments in circumstances in which Revenue Canada determines retroactively that they are living in common law relationships.

The income of both spouses is considered and can result in a substantial decrease in the CCTB entitlement.

Page 45: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

45

Recent Tax Court Jurisprudence: Living in a Spousal Relationship

Perron 2010 TCC 547: Former spouses living in the same house were found to be living separate and apart.

They each had their own bedroom and had no sexual relationship. Social contact was minimal and they did not share social activities. They shared household maintenance and expenses equally, but the mother was financially responsible for her daughter.

Page 46: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

46

CRA online services

Child and family benefits page www.cra.gc.ca/benefits

Guides, forms, explanations, addresses and more.

Benefits calculator www.cra.gc.ca/benefits-calculator)

Calculate how changes in family situation may affect benefit payments.

Page 47: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

47

CRA – Info Lines

By Telephone

•1-800-387-1193 for CCTB

•1-800-959-8281 for DTC

•1-800-959-1953 for GST/HST credit

•1-800-959-2221 for Forms and Publications

For a Teletypewriter (TTY) users, an agent at the CRA bilingual enquiry service (1-800-665-0354) is available during regular and evening hours of service.

Page 48: Adapted from CRA and ISAC presentations1 Child Tax Benefits Topical Issues and Professional Considerations Cindy Wilkey & Jackie Esmonde Income Security

48

Benefit applications and review process: Address to local tax centre found on the taxpayers CCTB or GST/HST credit notice,

notice of assessment or on the CRA website at:www.cra-arc.gc.ca/benefits/address

Appeals Branch (postal codes starting with A-P) Eastern Appeals Intake Centre

Sudbury Tax Service Office1050 Notre-Dame Ave.Sudbury, ON P3A 5C1

Correspondence to CRA