ADA MandatesAGTA Orlando

VTOD Today

SuperShuttle Operations

Austin Miami Baltimore New YorkBoulder OntarioBurbank Orange County Dallas Denver Ft Collins Phoenix Houston Kansas City Los Angeles San FranciscoLong Island Sacramento Long Beach Tampa Minnesota WashingtonPittsburg OrlandoSan Diego

Experience in Serving Physically Challenged

Customers• Provided accessible service since 1984• Each SuperShuttle city operates accessible equipment• Currently have approximately 80

accessible vehicles in our nationwide fleet

• Accepted and provided service to over 14,000 ADA passengers in past year

Department of Justice

• Department of Justice conducted an ADA compliance review in 2001 and 2002• SuperShuttle was found to be materially in compliance with the Americans with Disabilities Act, however recommendations were made:oA minimum of 2 ADA vehicles per locationoBetter data collection process tracking service standardsoQuarterly reporting for 24 months

•Primarily use Ford E-350

•Lift made by Braun Corporation

•In floor lifts•Under vehicle Lifts•In vehicle lifts

Type of Equipment

GPS technology is standard stuff

Mapping systems are standard as are turn by turn directions

Auto routing is available

Voice communications using cellular

Dispatch Today

•All transportation providers should be required to have ADA equipment in their fleet•Extend service life of ADA equipment beyond the normal mandated airport replacement schedule •Providers should have signed sub contract agreements with paratransit service

All tr

Payment Options Today

Almost all airport shared ride contracts have language that addresses transportation providers service to the physically challenged. As the goal is to provide equivalent service, mandates need to be clearly communicated, enforced and reasonable.

ADA Mandates

•All transportation providers should be required to have ADA equipment in their fleet•Do not require providers to have a larger inventory of ADA vehicles than their demand dictates

oLarge financial impactoLower utilization

•Extend service life of ADA equipment beyond the normal mandated airport replacement schedule •Providers should have signed sub contract agreements with paratransit service companies in the event service requests exceed vehicle inventory

Recommendation on Mandates

ADA MandatesAGTA Orlando

Almost all airport shared ride contracts have language that addresses transportation providers service to the physically challenged. As the goal is to provide equivalent service, mandates need to be clearly communicated, enforced and reasonable.

ADA Mandates

Almost all airport shared ride contracts have language that addresses transportation providers service to the physically challenged. As the goal is to provide equivalent service, mandates need to be clearly communicated, enforced and reasonable.

ADA Mandates