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Actuals , Findings and Recommendations. Immersion 2008-2009 October 29, 2008. Research Direction. Tools Support Collaboration Interface Increase Number of Authors. Research Process. Three Audiences Previous Authors Potential Authors End-Users Collection Methods Usability Test - PowerPoint PPT Presentation
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ACTUALS, FINDINGS AND
RECOMMENDATIONSImmersion 2008-2009
October 29, 2008
Research Direction
Tools Support Collaboration Interface Increase Number of Authors
Research Process Three Audiences
Previous Authors Potential Authors End-Users
Collection Methods Usability Test Surveys Workshop Observation Interviews
Extent Data Search Tools
Webshop User Test Immersion Students built their own Webshops
Conducted to Empathize with Previous Users Ask pertinent and intelligent questions while
collecting data “Fresh eye” perspective
Observations Formatting Video and Graphics Time to create a Webshop
Collaboration 5 out of 13 respondents have
collaborated to create Webshops.
Respondents who have collaborated have done so by meeting face-to-face and by email.
10 out of 12 indicated that they would be interested in collaborating.
Actuals
Support 85% of the training received has been in
the form of “cheat sheets” and 46% said face-to-face
Staff stated that there are very few directions within the template system
Technology Currently previous authors use
SmartBoards, PowerPoints, videos, and LCD projectors when delivering face-to-face training.
85% of the authors surveyed considered themselves advanced or expert users of MS Word and PowerPoint, but most rated themselves as less than proficient in the use of other tools.
Current technology levels
Interface Previous Authors stated that the templates
are easy to use. They like the consistency of the templates
and the ability to cut and paste. Not being able to track how many people are
actually viewing the Webshops is a concern Time consuming Current template system has limited media
options. Text heavy.
Specific Formatting Concerns
“There’s no way to view what you’re creating while your working on it.”
Reordering slides screen reloads with each move
HTML required Time outs Saving Tables and graphics not uploading
correctly
Potential Authors 1 out of 5 people said they had
attempted to create Webshops
New staff who have not received training on building Webshops
Time restraints are a barrier
End-Users 6 responses
4 teachers 2 parents
Have not used T/TAC Online Training (Webshops)
Confusion about how to view Webshops Difficulty signing in
All respondents had used an online learning system before
What people really want to create effective Online Training…
OPTIMALS
In Terms of DeliveryPreferences:1. Simulations and
demonstrations2. Video/ Self-
running PowerPoint Presentations
3. Audio4. Assessments
In Terms of SupportPreferences
1. Assistance from an experienced user
2. A formal training workshop
Things to Consider: How to Guide Online Help Menu Video Tutorial
Other Optimals Remove HTML barrier for basic formatting
-Many feel it should be automatic-If it must be incorporated, there should be help within the system
Accessibility compliance throughout the templates-Make tags, descriptions easier to include
-Use a transcription software for videos Incorporate e-learning environment
-Add interactive e-learning tools
Based on our Data You were RIGHT!
-Templates need to include videos and audio. -Templates should be more dynamic and use
current technologies. -Accessibility is EXTREMELY important. Please consider… -A formal training platform for creating
Webshops -Staff members embracing Social
Networking (Web 2.0) and e-learning (learner collaboration)
Webshop Tools
Webshop Tools Adobe Presenter
PowerPoint add-on Add audio voice-over, evaluations, interactivity elements Has multiple 508 compliant issues
Camtasia Screen recording software Export to multiple formats Video-editing interface
Adobe Captivate Screen recording Simulations Creates Flash media Import PowerPoint Presentations Will need to train staff on complexity
Webshop Tools Lectora
Create digital, book like instructional models Can be used to create Course Management System Incorporates Flash to allow interactivity Incorporates graphs, video, PowerPoint Produce .exe and HTML file
Podcasting Syndicated and distributed Source of media File distributed via web feeds Use in conjunction with media creating software
Performance Support Needs
Translate face-to-face training to eLearning
Formatting and functionality of T/TAC Online and Webshops
Staff’s access to and use of media-development tools
The appeal of training to end-users Methods of communication between staff
and learners The number of staff creating webshops
Recommended Design Directions
1. Recommend tools and provide support that meets the staff's needs effectively and efficiently
2. Make the process of creating Webshops more efficient by updating the template interface
3. Design an “ideal Webshop” that demonstrates what good interactive training looks like and how to develop it using our recommendations and designs
4. Research and develop a system of interaction between: T/TAC staff collaborating on projects T/TAC staff and the learners using Webshops Different end-users of T/TAC Online
Questions or Comments?