ACT MANUAL TABLE OF CONTENTS 7/16/2010 ______________________________________________________________________________

SYSTEM SETUP

Download software from web page: www.jonesmotor.com/vpn

• Accuterm2K2

GENERAL INFORMATION

Trailer Letter Descriptions 1

Trailer Type Codes 2

Tractor Type Codes 2 Tractor Make Codes 2

Fleet/Group Codes 2-3

Revenue Codes 3

SYSTEM FEATURES & CODING STANDARDS

Time Saving Options 4-5

Standard Toolbar Commands

Query/Search Features

Changing Company Control Functions

Print-it Menu 6

Choose your printer Select number of copies

Entering Dates & Time 7 The Thumb Function (Ctrl-T) 8

Moving from Screen To Screen- Commands 9

City Spell Checker 10

Coding Standards

Location Codes 11

Customer Codes 11

Recurring Load Standard 12 Carrier Code Standard 12

GETTING STARTED

Driver Screen 13-14

Tractor Screen 15 Trailer Screen 16-17

Location Code Screen 22 Using Findnear-Shippers/Drug Test Sites/etc 23

Carriers 24

Customers 25

POST, ADD & DISPATCH A LOAD

Unassigned Orders Posting Board 26-27

Turn a Posting into a Load 27

Load Entry-Build the order 28-30

Enter Load Comments(SO, PU, DC,BC) 31-32

Enter Other Charges (Tolls, Fuel Surcharge, etc) 33

View Paperwork images for the load using Localprint

Print Rate Confirmation Sheets-Carrier & Customer Deliver & Dispatch a Driver and/or Carrier 41

Load trip advance to the driver’s Comdata Card 44 MA-IS-01(11)

ACT MANUAL TABLE OF CONTENTS 7/16/2010 __________________________________________________________________________________

TOOLS

Miles Screen 18-19

Run Miles between multiple points

Run miles from single point to multiple points Optimize points and run miles

Print/Display Trip

Load Planning and Additional Commands 20 Change Load Planning Configuration 21

Zoom between Loads/Postings and Tractors View Detail on Load Posting or Tractor

Page a driver

Dispatch “View” Command 38

Dispatch “Findnear” Command 39

Recurring Loads 40 Build a recurring load

Use a recurring load to build a new load Rate Remarks 45

Invoice Activity Screen-check a load for customer payment 46

Review Unpaid Settlements 47 Review Paid Settlements 48

Settlement Message Entry 49

Driver Call In Screen 50

Bulletin Board 51

Email 52

JMG Management System 54

HOW TO

Book a “Truck Order Not Used” (TONU) 34-35 Void a Load 53

Cancel A Dispatch 36

Y-Split A Load (Repower/Reconsignment) 37 Create a Manifest with multiple LTL Loads 42-43

What is a manifest & when is it used Create the Manifest

Add loads to the Manifest

Adjust Stop Off & Pickup sequence

Find Miles for the trip

Deliver a Manifest

Book an Inter-Company Move 55-56

REPORTS

Sample Reports: appendix A Customer Revenue Report - Detail/Summary

Settlement History Report

Tractor Location Report Alphabetical Driver List - Detail/Summary

Driver Physicals, License, Reviews Due Driver Physicals Due List

Pager/Cell List for Drivers

Statement Report Loads Booked Revenue Report

Agent Revenue by Period

Agent Revenue by Driver Un-transferred Loads Report MA-IS-01(11)

ACT MANUAL TABLE OF CONTENTS 7/16/2010 __________________________________________________________________________________

BROKERAGE

General Information

Customer Credit & Collections Carrier Information

Advances for Carriers

Brokerage Reports Brokerage Load Revenue - load analysis by:

Detail/Summary by origin for ship date range Detail/Summary by destination for ship date range

Detail/Summary by load date for ship date range

Detail/Summary by origin for billing date range

Detail/Summary by destination for billing date range

Detail/Summary by load date for billing date range Carrier Revenue Report - load analysis by carrier:

Detail/Summary by billing date range Detail/Summary by dispatch date range

MA-IS-01(11)

General Information The following is a 1ST two digits of tractors & trailer numbers and the company they identify. COMPANY CODE # DESCRIPTION JONES MOTOR JMC 39,50,90xxx TRACTOR 35,39,50,51,52,53,90 TRAILER 340000-349999 SOUTHERN FLT HOTSHOT HOT 360000-369999 TRACTOR/TRAILERS

370000-379999 TRACTOR/TRAILERS JONES EXPRESS JEX 330000-339999 TRACTOR The following is a list of end trailer letters and their meaning: LETTER DESCRIP LETTER DESCRIP F FLAT, COVERED WAGON V VAN U SUPERVAN C CAR CARRIER S SINGLE DROP D DOUBLE DROP I TRI-AXLE STEPDECK L SLOPE R REEFER B LOWBOY Q SPECIALTY X CURTIN SIDE O FOUR AXLE FLATBED E STRETCH-EXTENDABLE N TRI-AXLE FLATBED G REMOVABLE GOOSE NECK A CONESTOGA WAGON TRAILER TYPE CODE DESCRIPTION VAN Van FLAT Flatbed, Covered Wagon, Conestoga Wagon CARC Car Carrier SVAN Super Van REFR Reefer SDFL Single Drop Deck DDFL Double Drop Deck LOWB Low Boy SPEC Specialty Equipment SASL Single Axle Slope TASL Tandom Axle Slope STRE Stretch-Extendable FOUR Four Axle Flatbed TRIS Tri-Axle Stepdeck TRIF Tri-Axle Flatbed RGN Removable Goose Neck 1

General Information - continued The following is a list of tractor types to be used in the tractor type code field: Code Description CL82 CLASS 8-2 AXLE CL83 CLASS 8-3 AXLE HOTT HOT SHOT TWO TON TRCR TRACER STRT STRAIGHT TRUCK CARV CARGO VAN PIKT PICKUP TRUCK The following is a list of makes of tractors to be used in the tractor screen: Code Description Code Description AUT AUTOCAR MAH HARMON HERRINGTON CHE CHEVROLET NIS NISSAN DOD DODGE PBT PETERBILT FOR FORD VLV VOLVO FRG FREIGHLINER WST WESTERN STAR GMC GMC WHI WHITE INT INTERNATIONAL WES WEST ISU ISUZU WHG WHITE GMC MCK MACK VOW VOLVO WHITE 2

General Information - continued The following is a list of fleet codes: Company Fleet Description Fleet Code Fleet Co-ordinator # HOT East Coast E 800-777-0835 HOT Mid, South & West Y 800-879-1789 HOT Tracer T 800-998-2343 HOT Agents 800-777-0568 HOT Customers 800-403-7468 JMC Fleet Owners 0 JMC FLAT 1 800-843-5496 JMC FLAT 2 800-843-5497 JMC FLAT 3 800-843-5498 JMC FLAT 4 800-522-9347 JMC Western Region 5 800-522-9347 JMC Head Start HJ 800-522-9347 JMC Van-Binghamton 7 800-777-3311 JMC Van 8 800-777-3311 JMC Van 9 800-777-3311 JMC Southern Fleet 10 800-998-2343 JMC Auto Line 800-288-6080 JMC Agents 800-843-5501 JMC Customers 800-825-0085 JEX Jones Express All fleets 800-879-3698 Revenue Code List JL T JMC LEASE TRK HL T HOT LEASE TRUCK XL T JEX LEASE TRUCK JC B JMC CARRIER BRK HC B HOT CARRIER BRK XC B JEX CARRIER BRK LC B JML CARRIER BRK ______________________________________________________________________________ 3

Time Saving Options/System Standards Connecting to the Jones Motor System: There are three basic steps to connect to the Jones Motor System. These steps should be followed in reverse in order to disconnect. They are as follows: 1. Connect to your Internet Service Provider (ISP) 2. Connect to the Jones VPN using an assigned user name and password 3. Open telnet session with communication software (Accuterm) and login using an assigned user name and password. Standard Toolbar Commands: Listed below are explanations of standard functions at the top of many screens. Some screens may contain additional ones. To execute the function, simply highlight it using the arrow key or by pressing the first letter or character of that function. (EX: press A to execute ADD) A Add Add a record to the system U Update Update a record that already exists Q Query Select/lookup records based on information you specify Use escape to execute this command. (See Query Features)

N Next Look at the next record of a query P Previous Look at the previous record of a query L Listing Listing of records queried O Output Output the list page W Whole Output the Whole Listing D Detail To see the detail of a record from a listing E Exit To exit the record listing # Comments To view or edit comments S Screen To move between screens O Output Output screen Query Features: Listed below are characters that can be used to search for information in the database. > Greater Then Using greater then will allow you to search for information greater then a specific values. < Less Then Using then will allow you to search for information less then a specific value. = Equal Sign Will allow you to search for fields that are blank. * Asterisk Will allow you to search for all information. <> Exclusive Range This will exclude the parameters entered. (Ex: <>070198:073198 list will return all loads except ones dated 070198 through 073198) >< Inclusive Range This will include the parameters entered. (Ex: ><070198:073198 list will return only loads dated 070198 through 073198) | Or This allows you to query with multiple information. (Ex:10000001|20000002|30000003 entered in the load # field will only display loads 1000001,2000002 & 30000003.

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To Change Company: To change from one company to another, from a menu, press the F3 key. Enter the code for that company (EX: Code of JMC will change to Jones Motor, HOT for HotShot Express, JEX for Jones Express). Press <enter> to confirm and you will return to your menu. The new company will display in the upper left of the menu and next to CO: in an entry screen. Control Functions: Listed below are various functions that can be preformed using the “Ctrl” key.

[Ctrl]R Refresh Refreshes the screen. [Ctrl]F Forward Moves the cursor forward one character at a time. [Ctrl]B Backward Moves the cursor backward on character at a time. [Ctrl]A Abort Aborts [Ctrl]C Abort Aborts [Ctrl]P Previous Enters previous information typed in the field. [Ctrl]I Insert Inserts information. [Ctrl]D Delete Deletes information. ______________________________________________________________________________

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PrintIT The PrintIT menu allows a report to be sent to any printer on your system or to your screen for review. It also allows printing of multiple copies with regenerating the report. Select A Destination Your cursor begins in this field. The number under the cursor corresponds to the printer Under the highlighted bar. To print the report to that printer, simply press [Return]. To Move the bar and change the number, use your arrow keys. You may also type in the Number of the device you select. In any case, press [Return] to start printing. To abort the PrintIT menu press [Ctrl]-A or [Ctrl] -C To print to a local printer attached to your PC, choose printer #33 To view report on-screen, choose printer #2 To email report, choose printer #38 (TXT) or #46 (PDF) attachment To fax report, choose printer $41 (portrait) or #41 (landscape) Copies

To select number of copies. After you’ve selected the destination printer type a C Followed by the [Enter] key. Your cursor will move to the copies field. You may Select up to 99 copies of the report to be printed.

When You Print A Report The Following Screen Will Appear:

PrintIT Device Selection v2.5a

Printing: Screen Image Generated: Yes Printed: No Copies:

Select a destination for this report 1 Width:

# Width Description 1 132 STANDARD PRINTER (PR1) 2 80 View report ON SCREEN, one page at a time. 3 132 View Report ON SCREEN, One page at a time. 4 139 HP4350 LANDSCAPE (I.T. Area) 5 97 HP4350 PORTRAIT (I.T. Area) 6 132 Settlements - LANDSCAPE / SETTLEMENTS 7 80 Settlements - PORTRAIT / SETTLEMENTS 8 80 JML Printer - Portrait 9 132 Dispatch - LANDSCAPE / LASER 10 80 Dispatch - PORTRAIT / LASER 11 80 JML Printer - Landscape 12 80 Local Printer - PORTRAIT (requires PC program) 13 132 Local Printer - LANDSCAPE (requires PC program)

Enter device number, Arrow Keys to position bar, C = no. of Copies

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Entering Dates/Times Dates in the system should be entered in the format of MMDDYY (month,day,year). To enter dates between the year 2000 and 2025, simply enter the last two digits of the year. For example to enter date 01/01/2000 type 010100. A short cut for entering the current date in a “Date” field is to enter T (For Today’s date) and press [enter]. You can also enter MMDD and it will default to the current year. Time may be entered as military time that applies to a 24-hour clock. Using military time to enter 3:15pm, you would enter 1515. A short cut for entering the current time in a "Time" field is to enter N (for the time now). You may also enter time using a 12 hour clock along with a A for a.m. or P for p.m. Using a 12-hour clock to enter a time of 3:15p.m. you would enter 315P.

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The THUMB Function or <CTRL>T Many times the system calls on you to type in a “number”. When this number has a “name” that goes with it such as a driver name, the system allows you to “thumb” through the file to find the correct code. This is allowed whenever possible and is indicated at the bottom of the screen on an instruction line. Use the command this way: In the field, type [Ctrl]-T (this means you hold down the [Ctrl] key and type a T). The system will display a window containing a list of name for the appropriate file (in Alphabetical order). The top name will be bracketed with arrows (“><”). You can use The arrow keys to scan through the list of name. You can also type the first letter or two Of the name to go straight to a place in the file. To accept an entry press [return]. If an entry does not exist, some screens will allow you the ability to lookup or create an

entry from the Thumb window by typing [Ctrl] E. Create or lookup the needed information. On exit, you will return to the Thumb window.

You can exit without accepting any entry by typing [Ctrl]-A or [Ctrl] C. 8

Screen-to-Screen Commands You will notice that several screen in the Dispatch System have commands that allows you to move from screen to screen without having to go back to the main menu. For example if you have entered on the Loads Screen and need to access the Driver Screen, simply type a 5 from the command line of the Loads Screen and you will automatically move to the Driver Screen. The screen-to-screen feature is allowed on the following screens: 0. Unassigned Orders 1. Loads Entry Screen 2. Dispatch – Movements Screen 3. Tractor Screen 4. Trailer Screen 5. Driver Screen 6. Driver Call-In Screen 7. Location Code Screen 8. Miles Screen 9

City Spell-Checker The “City Spelling-Checker” feature of the Dispatch System is used throughout the system wherever city names are required. It resolves cities in a state with the same name (by county), allows nearness computation in dispatch and ensures consistent spelling. When a city and state are entered, and the spelling is not found or the city exists in multiple counties, part of the screen will clear, and a list of similarly spelled cities from that state will be displayed. The screen will also display zip code range for each point. For example if you type MT PLEASANT PA for the location city/state on a Location Code you will see this screen: MT PLEASANT matches more than one record! ----- 1-13 to correct, C to change 1) MT PLEASANT ADAMS 17331 17331 PA 2) MT PLEASANT BERKS 19506 19506 PA 3) MT PLEASANT DELAWARE 19087 19087 PA 4) MT PLEASANT JUNIATA 17059 17059 PA 5) MT PLEASANT LEBANON 17042 17042 PA 6) MT PLEASANT NORTHAMPTON 18013 18013 PA 7) MT PLEASANT NORTHUMBERLAND 17801 17801 PA 8) MT PLEASANT PERRY 17006 17006 PA 9) MT PLEASANT SCHUYLKILL 17901 17901 PA 10) MT PLEASANT TIOGA 16938 16938 PA

You may now either Press F <ENTER> to forward to more points, B <ENTER> to backup, type the number to accept a city displayed or type C to change (re-type) the city and state. Be careful to note the county name next to the city. ___________________________________________________________________________________________ 10

Coding Standards for: Locations, Customers, Recurring Loads & Carriers Location & Customer Code Standards: •••• 2 Letters will be used for the customer/location name

EX: Gabriel Supply Co. GS GAF Building Materials GB GAF Corp GA Mark VII Transportation MV 2 Letters will be used for the Customer/location City EX: Freehold FR St Louis SL Salt Lake City SL

•••• Duplicates will be handled by number any duplications starting with 1

EX: General Thermal Inc Chattanooga,TN GTCH General Tube Company Chicago,IL GTCH1 General Tubing Co Chester,PA GTCH2

•••• Do Not Use: Corp, CO, Inc, Group, Mfg, Ltd, and, or, the, etc. •••• When punctuation is used to separate letters in a customer/location name, those

Letters will be considered separate words. EX: J.R. Hammond JR JR Hammond JH Great A&P GA Gambler/ US Express GU

** Before adding the code, do a query of the new code to be certain it does not already exist. If it comes up and is assigned to a different Location or Customer, query again adding ‘1’ or ‘2’, etc. to the end of the code (EX: Query GTCH1) until the query results in the message: “No matching records found 6010”. ** If the new code does not exist, it can now be set up. 11

Coding Standards for: continued Locations, Customers, Recurring Loads & Carriers Recurring Load Standard: The recurring load standard has the possibility of an 8-character code. •••• The first 3 characters will be used for the terminal number minus the company

identification letter. •••• The next 2 characters will be letters indicating the shipper city. The cities will be coded according to the

location / customer standard. •••• The next 2 characters will be letters indicating the consignee city. The cities will be coded according to

the location/ customer standard. •••• If there are duplicates, a number can be added onto the end of the code. EX: A load coming out of Camp Hill, PA to Philadelphia, PA for terminal 344 will be coded like this: 344CHPH A load coming of out Chester, PA going to Phoenixville, PA for terminal 344 will be coded same as the above load, only with a number added to the end. 344CHPH1 Carrier Code Standard •••• The first 2 letters of the first name or the first letter of the first 2 names •••• The first 2 letters of the city •••• End with the letter “G” EX: Zenith Freight Lines, Conover, NC ZECOG or ZFCOG 12

Driver Screen This file should contain an entry for anyone who drives for the company. This includes company drivers, owner operators and drivers for owner operators. The dispatch program accesses this file to display the driver name at dispatch and to determine if driver is available for dispatch. CMD: Query Next Prev Listing 1.Loads 2.Dispatch 3.Tractors 4.Trailers Find specified records CO:JMC ============================= DRIVER FILE ==================================== Driver Code _____ Driver Class _____ Owner _____ Last Update __________ ________ ______ Status _ Reason __ ____________________________ Name ____________________________ Type _ Address ____________________________ Home/Union ______ City-St-Zip ________________ __ _____ Orientation Dt ________ St __ Phone ____________ Last Drug Test ______ Pager ____________ Type ______ Rehire ___ HAZMAT ___ AL Coil Certified ___ Probation Until ________ Email ____________________________________________ Message ____________________________________________________________ Remark ____________________________________________________________ Advance Msg ____________________________________________________________ Fleet __ FuelCard ______________ Linkcode _____ TWIC _____ TWIC EXP _____ ------------------ LAST DISPATCH INFORMATION ------------------- Move Number ___ ________ Load Number ________ _ Status _ Origin ________________ __ Destination ______ ________________ __ Tractor ______ ________ ______ Trailer _______

Key Fields: Driver Code: This is a five-character number. . Class: U-Union I-Independent G-GLI T-Tracer Owner: Identifies drivers’ employer. Status Active/Inactive identifies status of driver (A=Active or I=Inactive) Pager: Driver Pager Number or Cell Phone Number. Probation Until Displays a date if the driver is on probation ________________________________________________________________________________________ 13

Driver Screen - continued Rehire Displays “Y” if driver pre-approved for rehire, “R” to read comments or “N”o. HAZMAT Displays a Y or N if driver can haul Hazmat loads AL Coil Cert: Diplays a “Y” if driver is AL Coil Certified. Fleet: Fleet/Group Code (see page 3 for fleet code list and contact number) TWIC Flag if driver has a TWIC (Transportation Worker Identification Credential) card - used for loads in/out of ports TWIC Exp Expiration date of TWIC card LAST DISPATCH Shows driver’s current or previous dispatch information (Load number, tractor, from/to) INFORMATION __________________________________________________________________________________________________ 14

Tractor Screen The tractor screen contains information on all the tractors used by the company. The following is the tractor screen: CMD: Query Next Prev Exit Listing Output 1.Loads 2.Dispatch + Find specified records CO:JMC =========================== TRACTOR FILE ============================ Tractor Number ______ Owner _____ Make _____ Last Insp ________ Next Insp Due ________ Model ________ Insp Type _________ 30 Day Insp _________ Type ____________ Serial No ___________ Last Update: Year ____ Tag N ___________ ___ __________ Service Status _ Stat Cd ___ Terminated ___________ __________ Dispatcher __ Nxt Ld ________ Other Company _ Comments Gross Reg Wt _______ Unladen Wt _______ FT _ _ Remarks __________________________________________________ __________________________________________________ Assigned Driver _____ Domicile Date ________ By __________ Team Driver _____ Domicile Fleet Number _ Status Code __ Previous Driver _____ Domicile

---------------------- LAST DISPATCH INFORMATION -------------------------- Move Number ___ ________ Load Number ________ _ Status _ Origin ________________ __ Destination ______ ________________ __ ________ ______ Key Fields: Tractor Number: This is a 6-character code used to identify tractor numbers. Please refer to General Information- Tractor Numbers for description of tractors numbers used for each company. Owner: Identifies the owner of the truck. Assigned Driver: The driver currently assigned to the truck. Fleet : The fleet associated with the truck. (General Information-Fleet Codes for more information). Service Status: Indentifies status of tractor: A=Active or I=Inactive **TIP** At the bottom of the screen there is a section called “LAST DISPATCH INFORMATION”. This will show the most current dispatch information for the tractor. _________________________________________________________________________________________

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Trailer Screen The trailer screen contains information on all the trailers used by the company. The following is the trailer screen: CMD: Query Next Rev Exit Listing 1.Loads 2.Dispatch 3.Tractors + Find specified records CO: JMC ============================= TRAILER FILE ========================== Last Update _____________ Trailer # _______ Length __ Width ___ ______________ ________ Step Deck: Upper Length __ Ht ___ Lower Length __ Ht ___ Type ____ Year ____ Insp Type: __________ Size ____________ Purchased ________ 30 Day Insp _____ ___ Make ____________ Inspect ________ Next Insp Due ______ Features ____________ Owner _____ Group _ Ser # _________________ License __________ __ Pallets ___ Service _ Stat Cd ___ __________ Term Date ________ Remarks __________________________________________________ __________________________________________________ Comments _ ------------------ LAST DISPATCH INFORMATION -------------------- Move Number ___ ________ Load Number ________ _ Status _ Origin ________________ __ Destination ______ ________________ __ ________ ______ Tractor ______ Driver _____ Key Fields: Trailer Number: The trailer number is made up of 6 digits and 1 end trailer letter.

For Trailer Letter descriptions, see General Information, page 1

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Trailer Screen - continued Features: Indicates accessories on the trailer: Feature descriptions are as follows:

LETTER DESCRIP LETTER DESCRIP T TARPS R RAMPS S STRAPS C CHAINS A AIR RIDE D TIE DOWNS L COIL RACKS K SIDE KIT

Group: (Same as fleet) Trailers fleet code. See General Information-Fleet Codes for more information. Owner: Identifies the trailer owner. Length & Width Length and Width of trailer. Step Deck: Ability to record Length & Height of Upper and Lower step deck Service Identifies status of the trailer (A=Active, I=Inactive) **TIP** At the bottom of the screen there is a section called “LAST DISPATCH INFORMATION”. This will show the most current dispatch information for the trailer. 17

Miles Screen The Miles Screen is used to look up mileages and routes from point to point. You can look up mileage between points in order to quote the rate per mile for a load. Spell-Check is a feature of the Miles Screen. If you misspell a city or state as you are typing in origin and destination cities or are simply unsure about the spelling, Spell-Check will catch your mistake. It will then prompt you to change your spelling or choose the correct spelling from a list of similarly spelled cities. ADD Press A to add a point. You will be on the lower portion of the screen where you will enter the city and state. Points can be added several ways:

Enter the city and state, enter the zip code or enter the area code/exchange EX: Pottstown, PA or 19464 or 610326 Enter each additional city, making the final destination the last city on your list. When done, press <esc> to save the points.

Note: You may also insert (add) cities to the middle of your list. The arrow on the far-left portion of the screen indicates the city you are currently working on. You may insert a new city below the city indicated with the arrow by pressing A to add another city. Press <esc> to save the points. UPDATE The update command allows you to update the city currently indicated with the arrow. Press U and enter the name of the city and state. Press <esc> to save

the points. You may cancel an update at any time prior to pressing enter by pressing the Del key, <Ctrl> A or <Ctrl> C.

DELETE The delete command will delete the city indicated by the arrow. Press D from the ring menu

and the city will be removed from the list. MILES To calculate the mileage between cities on your list press M from the ring menu. The program

will calculate the Shortest and Practical miles between each city on the left side of each column and the total distance in the right column. If you have calculated the mileage and then make a change to your list, you must press M to recalculate the miles.

TRIP The trip command will allow you to generate a trip sheet. The program will generate a trip sheet

for each leg of the shipment. Press T from the ring menu to and enter "S" for Shortest or "P" for Practical miles on the trip sheet. It will be printed either to the screen or a device based on the setting selected on the mileage configuration screen. (See Config)

#DEST The destination command will allow you to calculate miles from the first point (single origin) to each of the points listed (multiple destination). Press # for this function. 18

OPTIMIZE The optimization command will optimize the points entered. A window will open. If the final stop is the last point entered, this will display and be used as the final point for optimization. If the final point is NOT known, press the space bar and system

will calculate a final. Miles displayed will be in SHORTEST miles. If PRACTICAL miles is needed, AFTER optimizing points, press M to calculate the miles and

Shortest and Practical will be displayed. INSTATE The instate command allows you to view the mileage by state between the points. The instate

screen will display both the toll and non-toll mileage for Shortest and Practical miles for each state. Use the arrow key to scroll up and down to view all states and mileages.

CONFIG Use the Configure function to change print routing of the TRIP sheet. S=Screen, D=Printer

Note: The configuration returns to screen default when you exit mileage system. Finding Miles:

CMD: Add Update Delete Miles Store Trip Optimize Instate Remove + Add Stop

------------------------- Mileage/Routing Calculator ------------------------- Zip City ST Shortest Practical SPRING CITY PA CARLISLE PA 96 96 97 97 -> Total Stops : 2 Using The Trip Command:

Route from SPRING CITY, PA to CARLISLE, PA: Miles Dir Highway Destination TotMi 1 W BRIDGE ST W OF SPR CY,PA 1 3 S PA 724 E OF KIMBERTON,PA 4 17 W PA 23 E OF MORGANTOWN,PA 21 73 W I 76 SW OF MIDDLESEX,PA 94 3 S US 11 CARLISLE,PA 97 19

Load Planning The Load Planning Screen was developed as a tool to match available tractors and available loads as efficiently as possible. The system will display a screen listing the loads and tractors that are available on or before the date you specify and going into or out of the states or zones you specify. You also have the ability to page drivers from this screen. Some advantages of using the Loads Planning Screen are: • You can quickly display a related set of loads and tractors on the screen at the same time so that you can

choose the best tractor for the load. • Outlook Planning-to see how many trucks will be in a particular area at a particular time. • Ability to page a driver(s) from this screen **Note-In order to access the Load Planning Screen you must have a record in the Dispatcher Codes File** You will notice that the Load Planning Screen is divided in half, with available loads on the top half of the screen and available tractors on the bottom half of the screen. The [tab] key works as the toggle key to switch back and forth between the loads half of the screen and the tractors half. (You may also use to “Loads command and the “Tractors” command). A flashing highlighted line indicates that a tractor is late in picking up the load that has been preassigned to it. In the loads section of the screen, the highlighted loads indicate available loads that do not have a tractor preassigned to them and the dim lines indicate loads that already have tractors preassigned to them. In the tractor section of the screen, the highlighted lines indicate tractors that are immediately available and the dim lines indicate tractors that are in progress. Another feature you will notice is the system will update or “redraw” the screen every few minutes or so in order to keep the available loads and available tractors as up to date as possible. Additional Load Planning Commands: Findnear – to find the closest tractor to a load or to find the closest load to a tractor, press F on a highlighted tractor or load and the system will re-sort the closest Tractors or loads using APPROXIMATE mileage not calculated mileage. Detail – to see the highlighted tractor or load in detail , press D Zoom – to see tractors or loads a full page at a time or half page, press Z Loads - to toggle to available loads/unassigned orders press L or use TAB key Tractors – to toggle to available tractors, press T or use TAB key Configuration – to modify the selection criteria for tractors and loads Beeper - press "B" when a driver/tractor is highlighted to mark him for paging #Page - press "#" to page marked drivers and enter your call back number for the driver “Q” – to quit out of the screen 20

Load Planning - continued ______________________________________________________________________ Configuration - To enter the configuration screen, enter C from the Load Planning LOADS SELECTION CRITERIA To be picked up on : Enter date Inbound to State: Enter up to 3 states or zones (See dispatch Zone map) Outbound to State: Enter up to 3 states or zones (See dispatch Zone map) Unassigned Orders, Loads, All Enter U to see only Unassigned Orders Enter L to see only Loads not dispatched Enter A to see all Unassigned Orders and Loads Terminal # Enter agent code to see only UO/Loads for specific agent Ltl/Tl or All Enter T to see only UO/Loads entered as truckloads Enter L to see only UO/Loads entered as LTL’s Enter A to see all Loads TRACTOR SELECTION CRITERIA Available on or before Enter date Inbound to state Enter up to 3 states or zones (see dispatch Zone map) Trailer Type Enter up to 2 trailer types (EX: V, F) **After Y to change configuration, system will recompile split screen to show loads/unassigned orders and tractor selection matching entered configuration parameters.** 21

LOAD PLANNING CONFIGURATION LOAD SELECTION CRITERIA To be picked up on or before: 08/30/98 Inbound to State (up to 3) : PA 06 TN Outbound from State (up to 3): Unassigned Orders, Loads, All?: U Terminal # Ltl/Tl or All? A TRACTOR SELECTION CRITERIA Available on or before : 08/30/98 Inbound to State (up to 3): PA 06 TN Trailer Type (up to 2): F V Change Configuration? (Y/N): Y

Location Codes CMD: Query Next Prev Listing Calls Output 8.Miles #Comments Exit Find specified records CO:JMC ============================== LOCATION CODES ====================== Location Code ______ Category __ Bill To ______ Comments _ Name ____________________________ Address ____________________________ ____________________________ City St Zip ________________ __ __________ Contact ________________ Phone ____________ Fax ____________ Last Update: Night Phone ____________ Alternate Location Code ______ __________ Type _ Customer _ Hours _________ Days _ ________ Reg/Exempt _ Trlr Pool _ __ Credit _ Appt _ ______ Commodity _________ ____________________________ Salesperson __ ____________________________ Insurance ______ Loading Instr ____________________________________________________________ Directions/ ____________________________________________________________ Other Remarks ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ Key Fields: (“A” to add a new location code, “Q” to query existing codes) ** Before adding a new code, determine the code using “Coding Standards”. Query the new code to be sure it doesn’t already exist.** Location Code Location Code. (Setup using Location Code Standard). Category Code S=Shipper, C=Consignee, D=Drug Test Site, I=Inspection Site Company Name Enter company name. Bill TO Bill to. Type S=Shipper, C=Consignee, B=Both, T=Terminal, D=Drug Test Site Reg./Exe Enter R=Regulated Commodities or E=Exempt Commodities Ins Amt. Insurance amount. Commodity Code Commodity usually shipped from this location. Load/Un Inst. Loading and Unloading Instructions 22

Location Codes - using Findnear The "Findnear" command may be used to find nearby shippers or other categories of location codes. Type F to highlight the "Findnear" function on ring map. If you have queried a location on your screen and then highlight "Findnear", the city, state and category will default to the same as the location that was on your screen. A city, state, category prompt will appear: City Enter City State Enter State Category Enter category S=Shipper, C=Consignee, = D=Drug Test Site, I=Inspections or *=All location

codes EX: enter ATLANTA, enter GA, enter S It will list all the shipper location codes starting with the one closest to Atlanta GA by air miles. 23

Carriers

This is the Carrier Screen: CMD: Update Add Query Next Prev Listing Screen #Comments Copy_Record + UPDATE: Change current record CO:JMC (1 of 2) ====================== CARRIER FILE MAINTENANCE ============================= Carrier Code _____ Pay To: Carrier Name ____________________________ ____________________________ Address ____________________________ ____________________________ ____________________________ ____________________________ City St Zip ________________ __ __________ ____________________________ Contact ________________ USDOT ________________ C-TPAT Certified _ Phone ____________ Fax ____________ Last Update: EMail ________________________________________ _________ WATS ____________ Auto Liability Ins ____________ ________ ______ Date Added ________ Renew Date ________ Gen Liability ____________ ICC # ____________ Cargo Insur ____________ Renew Date ________ Federal ID # ____________ Renew Date ________ Certificate Holder _ Signon Cmpny ___ Class __ Bal. Owed _________ Image Present _ Contract Auth _ Vans _ ____ Print 1099 _ Prt Check _ Contract Date ________ Flats _ ____ Hazmat ___ Prt Summary _ Comments _ Refs _ ____ TWIC ___ Days ____ G/L Acct ______ ___________________ Status _ Freeze Payables _ Remark _____________________________________________________________ _____________________________________________________________

Key Fields:

Carrier Code Carrier code setup using the carrier code standard.

Carrier Name Enter the carrier name as seen on the W-9.

Liability Insurance/ Renewal Date The amount of liability insurance and its renewal date

ICC# Carriers ICC # (MC) as seen on the Contract Authority.

USDOT Carrier’s USDOT number

Cargo Insurance/ Renewal Date The amount of the cargo insurance and its renewal date.

Gen Liability/Renewal General Liability

FID# (OR SS#) Carriers FID or SS # (found on the W-9)

Class Always should be CA for Carrier.

Contract Authority If you have the Contract Authority & N if you don't.

Vans, Flats, Refs Flagged "Y" for equipment type

HazMat The number of HazMat drivers for the carrier

TWIC The number of TWIC card holders for the carrier. 24

Customers This is the Customers Screen: CMD: Query Next Prev Listing #Comments Exit Find specified records CO:JMC ======================= CUSTOMER FILE MAINTENANCE================== Customer # ______ Category __ OChg ___ ____________________________ Name ____________________________ Phn ____________ Fax ____________ Address ____________________________ Business Hours ____________ ____________________________ Cert of Ins Dt ________ City ST Zip ________________ __ __________ Bridge Acct ______ SALESMAN ______________________________ Contact Title Phone MC Code ________ SIC ____ ________________ ____________________ ____________ Last Updt __________ ________________ ____________________ ____________ ________ ______ ________________ ____________________ ____________ Bill Due Days ___ Summary _ E-mail __________________________ Credit Status _ Date Added ________ Last Ship Date ________ Last Bill Date ________ Last Pmt Date ________ Remark ____________________________________________________________ Comments _

Key Fields: Customer # Unique customer ID. 5 Letter Customer Code. See Customer Coding Standard Category Identifies type of customer. (Ex CO=Commercial, BR Broker) If any other type please contact AR before using. Last Ship Date Date customer last shipped a load Last Bill Date Date customer was last billed Last Pmt Date Date of last payment received by customer

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Unassigned Orders This is Unassigned Orders: (Load Posting Board). If an unassigned order is covered, you have the ability to turn the order into a load/pro from this screen by completing the information. All Unassigned orders that are not updated regularly will be purged from the system daily unless they are flagged to “Keep Posted”. CMD: Add Update Query Next Prev 0.U/O 1.Loads 2.Dispatch 3.Tractors + Add a new record CO:JMC ================== UNASSIGNED ORDERS ==================== ________ __ LTL _ Posting Co ___ Keep Posted _ Shipper ______ ____________________________ Pick-up City/St/Zip ________________ __ __________ Eq Type _ _ Pick-up Date ________ ______ Brokerable? _ Website? _ Consignee ______ ____________________________ Delivery City/St/Zip ________________ __ __________ Delivery Date/Time ________ ______ B/L Number ________________ Agent _____ ____________________________ Commodity _________ ____________________________ ____________________________ Comments? _ Xtra SO's: __ PU's: __ Weight ______ Min Wt ______ Bill Miles ______ _ Specialized _ Rate Method _ __________ Rated _ ________ Rate __________ Units ______ Other _ __________ PPD/Coll/T: _ Total __________ Bill To: ______ __________ Shipper Zone __ Consignee Zone __ ________ ______ Round Trip _ Procedure For Entering An Unassigned Order: ("A" to add or "U" to update an order) Dispatch Code Automatically defaults to your dispatcher code. Pickup City/St/Zip Enter City, State, Zip of Pickup or shipper. City/St Required to post Eq Type Enter trailer type (B,C,D,F,I,R,L,Q,S,U,V,X- See General Information, Trailer Types

for more information) Possible to enter up to 2 types. Pick-Up Date Enter pickup date and time. Will default to todays date. Required. &Time Brokerable Enter Y or N to indicate if the load can be brokered. Required Website Enter Y to have the load post to the Brokerage public area of the JMG website Delivery City/St/Zip Enter Delivery/Consignee City, St, Zip. City/St Required Delivery Date Enter delivery date and time. Will default to today's date. &Time 26

Create Load From Unassigned Order Auto issue Load Number? _ Enter Load Number: Are You Sure?

Unassigned Orders - continued Agent Enter your agent code. Required Commodity Enter the commodity information on the two lines provided Information Comments Enter Y and comments if applicable. (Ex: SO,PU,DC) Weight/Min Wt Enter the weight and the minimum weight if known Miles Enter "F" to find miles or enter the miles manually Rate Information Enter as much information as possible. Required. Other Enter "Y" and add Other charges to the customer (EX: Loading) T/L Enter T=Truckload, L=Less Then Truckload. Defaults to T. Posting Co Enter company code for load. Use JMC if Jones Motor load only. Use HOT if HotShot load only. Use J/H if can be carried by JMC or HOT Use JML if Jones Motor Logistics load. Keep Posted Enter a “Y” to keep the unassigned order posted. Press <ESC> To save the record. The system will ask how many with a default of “01”. Press <ENTER> and

the system will assign the Order a “P” pre load number. RING MENU FUNCTIONS: FindNear Select this function to enter a City & State . The system will sort a list of orders by nearest to furthest air miles MakeALoad Select this function to turn a load posting into a load. *NOTE* The posting company of the unassigned order must match the company you’re in.

In Unassigned Orders, query the pre-load and arrow over to “Make a Load” or press “M” Answer “Y” to let the system issue the Load Number or answer “N” and enter the load number. Are you Sure? Answer “Y” to continue. The system will create the load and remove the unassigned order

(unless flagged to “Keep Posted”) and display the load number. If the load information is incomplete, you will be placed in update mode in the loads screen to finish load. (See Load Entry Screen for more information.) When the load information is complete, the load can be dispatched to a driver or carrier. 27

Load Entry This screen is used to enter loads and is the origin of all loads in the system. Information regarding the load is entered here. Load rating and billing information is entered on the second screen of Loads Entry. When you add a new load or update an Available load on this screen, the program will add or update a corresponding available movement. This driver's movement will appear on the Dispatch/Movements Screen with a status of A for available. The origin of this movement will correspond to the shipper’s city and state. Similarly, the destination will be the consignee. Additional ring menu options available at the top of the Loads Entry screen: $ Charges Use to view or edit charges associated with the load. # Comments To view comments, stop-offs, pickups on the load F conFirmation To print Carrier or Customer Rate Confirmation sheet-Email will send PDF Attachment. DC comments will print on the Carrier Rate sheet and BC comments will print on the Customer Rate sheet. I Image To view images associated with the load (requires LocalPrint) Procedure For Adding A Load: Screen 1 of 2 Press "A" to add a new load. Press “U” to update an existing load. Load No Leave blank to generate from system, or enter load #

Truckload or LTL Enter T-Truckload or L-Less then Truckload

Recurring Load Number Enter recurring load number if applicable. (or <ctrl> to search)

Dispatcher Code System will default with your dispatcher code.

Status A new load will default to status of "A" for available.

Round Trip Enter Y if round trip. Field will default to “N”o.

ACI? Skip this field unless it is an automotive load.

Ordered By Enter who ordered the load if applicable.

Date/Time Load Was Offered System will default to current date and time load is entered.

Pickup Date/Time Date and Time load is scheduled to be picked up. Military time (Required)

Target Delivery (required) Date and Time load is scheduled to be delivered. Military time (Required)

Appointment Date and Time if load has an appointment.

Agent Code(required) Enter your agent code. Bill of Lading # Enter the Bill of Lading # when known. 28

Load Entry - continued Emerg Relief Load Enter Y if this is a FEMA and/or Emergency Relief Load PO# Used for summary billing. Information entered in this field will NOT print on the freight bill. Use a BC code in the comment window for this purpose. Trailer # Skip this field. Do NOT put the trailer number here. Shipper Location Enter code or <Ctrl> T to cross-reference or free-form shipper name. Consignee Location Enter code or <Ctrl> T to cross-reference or free-form consignee name. Ref # Enter consignee reference #. Information entered in this field will NOT print on the freight bill. Use a BC code in the comment window for this purpose. Commodity Enter code, or <Ctrl> T to cross-reference, or free form commodity (2 lines). Pieces Enter number of pieces. If not known, enter “1” piece (for truckload) Additional Comments Enter “Y” to enter stop-offs, pick-ups and special instructions. (See comment section for more information) Below is the Screen 1 of Loads Entry: CMD: Update Add Query Next Prev #Comment $Other Xpand !RateRem + Change current record CO:JMC (1 of 2) ============================= EDIT/ADD LOADS =============================== LOAD NO ________ __ __ _ _ Status _ Round Trip ? _ Recurring Load No ________ ACI ? _ Date Time Ordered by ____________ ________ ______ Pickup ________ ______ Agent _____ Target Del ________ ______ B/L Number ________________ PO# ________________ Appointment ________ ______ Trailer _______ Emerg Releif Load ___ Shipper Consignee ______ ____________________________ ______ ____________________________ __ ____________________________ __ ____________________________ __ ________________ __ __________ __ ________________ __ __________ Phone ____________ In ___ Out ___ Phone ____________ In ___ Out ___ Ref # ________________ Commodity _________ ____________________________ Pallets _ ___ ____________________________ Pieces ______ Additional comments ? _ Image Present N ===================== Dispatch Information =========================== _______________ __ Tractor ______ Trlr _______ E.T.A ________ ______ Driver _____ 29

Load Entry - continued

Procedure For Adding A Load: Screen 2

Prepaid/Collect/Third Select bill to method. (P-prepaid, C-collect, T-third party, D-COD)

Bill To Enter customer code or <Ctrl> T to cross-reference. (Leave blank if COD - will be filled in by A/R)

Bill Miles Enter “F” to find miles or enter billing miles. If miles entered are different than calculated miles, enter a DC in comment window of what miles should be used on the freight bill.

Weight (required field) Enter the weight.

Min Weight Enter the min weight.

Rated The system will skip this field, however you may arrow back to it to display any billing remarks/instructions associated with the customer.

Rate Method Enter rate method: “M”-Mile ,”F”-Flat, “C”-CWT

Other Charges Enter “Y” to put in additional charges associated with the load (See Loads Entry - Other Charges for more information)

<ESC> Escape will save this record. If load # was entered, pro is saved. If load # was left blank, system will ask how many loads to create. The default is 1. The system will automatically issue the pro # and display it at the bottom left of the screen.

***NOTE*** • If load is incomplete, system will prompt to compete it. • When load is complete, system will prompt to dispatch driver. Press “Y” to dispatch driver or “N” to stop. This is the 2nd Screen in Loads Entry:

CMD: Add Query Next Prev #Comment $Other Xpand !RateRem Screen + Select next screen CO:JMC (2 of 2) ========================= LOAD RATING AND BILLING ========================= LOAD NO Last Update: __________ ________ ______ PPD/Coll/T: _ Bill To: ______ Bill Miles ______ _ Weight ______ Min Wt ______ Rated _ ______ Rate Mthd _ __________ Units ______ Rate __________ Freight __________ DR Receieved _ Other _ __________ B/L Received _ Transferred _ ________ Ready to Bill _ Billed _ ________ Total __________ Agent Direct Summary Invoice ________ Pay Gross __________ EDI Transfer _ Pickup Delay ___ Delivery Delay ___ 30

Loads Entry-Additional Comments When a “Y” is entered in the additional comment field in loads entry screen or the # sign is pressed from the command line, this box will appear: This is where you view, add or edit any comments for a load.

PICKUPS, STOPOFFS, SPLIT POINTS, COMMENTS . . . . . . . . . . . . . NEW LINE, Press <ESC> to save, <DEL> to abort . Enter comment type (PU, SO, SP, RP, DC, BC, OC, HC, VA, VP, VN, AN) ..

Types of Comments: SO (Stop Off) Allows you to enter any extra stopoffs on the load. PU (Pick up) Allows you to enter any extra pickups on the load. Entering Stopoffs and Pick-ups: **Note Required Fields. All other fields can be left blank simply by hitting <enter>.** Enter Comment Code SO or PU Required Enter the location code of stop (if known) [Ctrl] T to cross-reference. Enter the name of the location. Enter the city name. Required Enter the state abbreviation. Required Enter the zip code. Enter the phone number. Enter case count. Enter PO #. Enter scheduled date. Required Enter scheduled time. Required You can press <esc> to save SO or PU or continue adding SO or PU information. Enter weight. Enter reference number. Enter actual date. Enter actual time. Enter volume. Enter departure date and time. ._________________________________________________________________________________ 31

Loads Entry-Additional Comments - continued Enter pallets in and out. Enter contact name. Enter seal number. EDI delay code-<enter> through this field for billing purposes only <Escape to save this record> Types of Other Comments: DC (Dispatch Comment) : Allows you to enter any further comments pertaining to dispatch such as directions or loading/unloading instructions. BC (Billing Comments): For comments that will appear on the customer's freight bill. (EX: PO#, Ref #, Pickup #, Brokers Pro#) OC (Other Comment): For comments that pertain to the driver's settlement. (EX: reimburse tolls, additional pay) HC (Hot Comment) Allows the entry of a very important comment. Using this comment type will change the “Comments Present” message on a screen to “HOT COMMENT” letting the user know there is an important comment associated with the load. To Enter Other Types of Comments: Enter the comment type (EX: DC, BC, HC, OC). Then you will be prompted to free form the comment. Please note: ** you have up to 99 comment lines, but you must enter a comment type at the beginning of each line to keep typing**. <Escape> Saves the comment record. Rearranging comments using [Ctrl]-D and [Ctrl]-I: To delete a comment, place your cursor on the two-character comment code and press [Ctrl]-D. The line of information that your cursor was on will now disappear. You can insert the information that you just deleted or new information, by moving your cursor to a line. Press [Ctrl]-I to insert. The information will be inserted above the line where your cursor was place _______________________________________________________________________________________

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Loads Entry-Other Charges If you wish to view, add, or edit any other charges for a load that you have, you can do so by using the “$Other” command. To use this command press query pro then “$” and this window will pop-up.

CD UNITS RATE DESCRIPTION TOTAL DRIVER . . . . . . . . . NEW LINE, Press <ESC> to save, <DEL> to abort .

Enter Other Charge Code or press <RETURN> for manual entry or (CTRL-T) to browse. Entering Other Charges: CD Enter code or [Ctrl]-T for a list. UNITS Enter the number of units to be charged (Ex: if 3 stop-offs, enter a 3) RATE Enter the rate being charged (EX: enter $50 for a stop-off) DESCRIPTION This automatically defaults to the description set up for the charge code. It can be overridden by typing overtop.

<Escape> saves the record. **Note To insert a line [Ctrl]-I can be used. To delete a line [Ctrl]-D can be used. 33

Truck Order Not Used *IMPORTANT* After adding a truck order not used immediately make copy and fax to Billing department at 800-671-1003. DO NOT void the load, because in the system you cannot bill a voided load.

If the pro is not booked:

Enter the load information into Loads Entry. The only dollar amount you need to enter will be the “TON” charge in the other charges window. To do this enter “Y” for other charges and this window will appear:

CD UNITS RATE DESCRIPTION TOTAL DRIVER TON 1.00 @ 300. 00 TRUCK ORDERED NOT USED $ 300.00 NEW LINE, Press <ESC> to save, <DEL> to abort Enter Other Charge Code or press <RETURN> for manual entry or (CTRL-T) to browse

Enter “TON” as other charge code; enter the appropriate units (1) and the rate.

Press <ESC> to save this record. Press “2” for Dispatch screen. Update the movement status to “D” this will deliver the movement. Arrow Over to L/E and enter an N. Go to the bottom of the screen. Enter the payee number or carrier code and the amount to pay, and 100%. This is what you should see on the dispatch screen: CMD: Update Add Query Next Prev #Comments View MakeManifest Xplode + Display next record CO:JMC (1 of 2) ====================== DISPATCH -- MOVEMENTS======================== Load Number 1011111 _ _ L/E N Last Update EJ Move Status D At Destination Dsp SL 02/23/98 1:42P Load Status D Move # 15042 * COMMENTS PRESENT Tractor ______ N ____________ End Hub ________ Trailer _______ ____________ Dropped _ Trailer 2 _______ _ ____________ Dolly ______ Driver 1 _____ _ ___________________ ________ Driver 2 _____ _ ___________________ ________ ============= Origin ============== =========== Destination =========== 03 WEIRTON WV 26062 05 BALTIMORE MD 212 08/02/98 8:00A - ________ ______ 08/03/98 8:00A - ________ ______ ===================================== =======================

Empty WEI,WV:BAL,MD Pay Miles _ 273 Pay To 44445 TEST DRIVER or CARRIER Map Miles _ 290 Percent 100.0 % Amount 150.00 610-948-7900 Paid _ Trlr Rent ____ % _ Driver ____________________ Trip# ____________

Press <ESC> to save. Press “1” to return to Loads Entry and press “U” to update Load Status to “D”.

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Truck Order Not Used - continued If the pro is already booked: • Query on the load in loads entry. • Update and remove all the freight charges on the load. • Enter “TON” in the other charges window along with the unit (1), and rate. • Press <ESC> to save the changes to the Loads screen. • Press 2 for Dispatch screen. • Cancel the Dispatch using the “C”ancel Dispatch function. • Update the Move Status to “D” to deliver the movement, update the L/E to N and update the

bottom of the screen with payee number or carrier code, the amount to pay, and 100 in the percent field.

Press <ESC> to save the record **Reminder fax to Billing department immediately. (800-671-1003)

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Cancel a Dispatch The "CANCEL" command is used when: • You dispatched a tractor and the tractor never picked up the load. • You dispatched a tractor with the wrong driver • You want to void a load • You dispatched the wrong tractor on the load. The CANCEL command will cancel the dispatch of the load and put the tractor back where it was and show the movement Available again. The load can then be re-dispatched or voided from loads entry screen. To Cancel a Dispatch: • Query in Loads Entry for the load. • Press #2 to go to the Dispatch/Movements screen. • Press "C" to CANCEL the dispatch. • The system will ask if you would like to relocate the tractor to the destination of the previous movement.

Answer Y (yes) to cancel or N (no) to leave things as they are. • When done, the tractor, trailer and driver will all show as being at the place you positioned the tractor. If

the movement you cancelled was loaded, it will now be a status of "A" for available. It can now be re-dispatched or voided.

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Y-Split A Load This command allows a dispatcher too easily ‘split” a load that is already in progress. By using the “Y-Split” command, the system will automatically update the destination of the move that is in progress to the split point you designate, as well as create an available move from the split point to the final destination. This command is used for repowers or reconsignments. This command is preformed in the Dispatch/Movements Screen. Procedure for Splitting a Load: In Loads Entry, query the load you want to split. Press #2 and go to the Dispatch – Movements screen. Enter Y. (For Y-Split) You’ll be prompted with: Enter Split Point:________ [CTRL]-T for a location code. Not required. Next prompt: Should trailer be kept on for the second half of move Y/N? Enter Y or N Last prompt: Enter split date and time: (You must enter a date that is between the pick up and Delivery dates on the move.) Msg: Please insert split point. Press Return. The system will open the comment window. Put cursor where the split occurred and < CTRL> I to insert the split point. Press escape to save the split in the comment window. After you have entered all the information, the system will tell you that the move has been successfully split. The first driver/tractor/trailer on the load is now "D" status (delivered). The second movement can now be dispatched with the second driver. Go to the second movement and press "D" to dispatch the driver/tractor/trailer. 37

Dispatch - View Command The view command in Dispatch is for viewing continuity or tracking a driver, tractor or trailer. Procedure For Using The View Command: From the Dispatch-Movements Screen: • Enter “V” for view command. • Enter “D” for Driver, T for tractor or L for trailer. • Enter driver, tractor or trailer number you wish to view. • Enter a cutoff date. The system will not show anything past this date for the driver, tractor or trailer. • Enter days to show. The system will show only this many days before the cutoff date entered previously.

Defaults to 15 days. SAMPLE: Driver Number: 12345 Movement Listing Load # TR # Dsp Origin St Destination St Miles Ship Del S 01 M014891 L CR TROY NY CORPUS CHRIS TX 2596 08/14 08/21 D 02 5227681 L CR GAINESVILLE TX OAK PARK MI 1128 08/22 08/24 D 03 5227988 L CR CLEVELAND OH AUSTIN TX 1333 08/24 08/27 D 04 M015164 L FF BELTON TX PITTSBURGH PA 1509 08/28 08/31 D 05 4668828 L EW HANNIBAL OH TERRELL TX 1121 08/31 09/04 D 06 M015461 L CR SHREVEPORT LA DELL AR 365 09/14 09/17 D 07 M015533 L CS WAXAHACHIE TX LEMOORE CA 1549 09/14 09/17 D 08 5117163 L SM OLIVE BRANCH MS LAKE CHAR LA 468 09/17 09/18 D 09 5323696 L CR WEST MONROE LA NORTH LAS VE NV 1494 09/18 09/21 D N=Next, P=Previous, O=Output Screen, D=Detail Record, E=Exit 38

Dispatch – Findnear Command From the Dispatch/Movements screen, the “Findnear” command will locate the closest Tractor to a Load. Procedure for using the “findnear” command: • Press “F” or arrow over to the “findnear” function. • At the next prompt: Find <L>oads or <T>ractors ? Enter “T” for tractor. • Enter a city and state. (EX: READING,PA) The system will list trucks from closest to farthest away with approximate (based on longitude and latitude) mileage listed in the first column. SAMPLE LISTING: Nearby Tractor Listing READING PA Tractor Driver Trailer Destination St Date Time Appx Miles 001 392199 14381 395443 READING PA 11/15/01 6:00A 0 002 393831 34967 393831 READING PA 11/15/01 7:00A 0 003 394386 18325 394009 READING PA 11/16/01 2:00P 0 004 394641 18762 393276 READING PA 08/04/99 12:00P 0 005 395228 18960 394527 READING PA 05/09/01 3:00P 0 006 395493 22863 395508 READING PA 02/19/01 6:00A 0 007 395444 22558 394041 MOHNTON PA 10/13/00 8:00A 5 008 394547 35402 394187 LEESPORT PA 08/09/99 9:00A 8 009 394629 01552 393086 LEESPORT PA 08/25/99 10:00A 8 010 395049 20438 395049 EPHRATA PA 01/11/01 5:00P 19 N=Next Page P=Previous O=Output Screen D=Detail Record E=Exit 39

Recurring Loads The Recurring Loads Entry Screen allows you to enter any loads that you frequently haul. These loads are assigned a recurring load code that can be entered in the recurring load no field of Loads Entry. Procedure For Entering A Recurring Load: Screen 1 Enter "A" to Add or "Q" to query/Update an existing record. Load Code Enter the recurring load code using the recurring load code standard. **(Recurring Load Standard- First 3 character of your terminal.

Next 2 characters shipper city. If duplicated add number on the end. See Coding Standards, Recurring Load Standard For More Information).

First PU. Enter the date and time for the first pickup of the recurring load (for reference only). Revenue Code Enter the revenue code (2 char, 1 char) if known Ordered By If applicable. Agent Enter your agent code. Shipper Code Enter Location Code or {CTRL}-T to look up the shipper. Consignee Code Enter Location Code or [CTRL]-T to look up the consignee. Phone Enter the phone number is applicable Commodity Code Enter the loads commodity code or [CTRL]-T for a listing. Round Trip Enter "Y" if load is a round trip, otherwise leave blank Comments Enter any additional comments on the load. (See Loads Entry, Additional Comments

For More Information). Procedure For Entering Recurring Loads- Screen 2 Prepaid/Collect/T Enter "P" if prepaid, "C" if collect, "T" if third party, "D" if COD Bill To Enter Bill To code of [CTRL}-T for listing. Bill Miles Enter the miles or "F" to find the miles Rated Enter "R" to auto-rate or "M" to manually rate the load Rate Method Enter "M" for mile rate, "C" for Cwt rate, "F" for flat rate Rate Enter the rate Other Enter "Y" if there are other charges to add (EX: SO, PU,TRP)

40

Dispatch A Load - Driver/Carrier ** Load must be entered in Loads Entry Screen prior to dispatch **

Dispatch a Driver - Press ‘D’ to Dispatch-This can be done from Loads Entry or Dispatch/Movements screen. Enter the driver number or press [Ctrl] T for a Thumb window to look up the driver number.

** If there are comments for the driver, tractor or trailer, a window will open to display them. Please remind the driver about such comments as missing logs, orientation due, inspection due or drivers about to go out of service. Press <enter> after reading the comments to continue the dispatch sequence ** IF CURSOR GOES TO TOP OF SCREEN, AT PROMPT FOR “ACTION” ENTER ‘D’ TO DELIVER DRIVERS PREVIOUS PRO. ENTER DELIVERY DATES/TIMES. DRIVER'S NEXT DISPATCH (AT MIDDLE OF SCREEN): Tractor Verify the tractor number displayed. Press <ENTER> to accept

the default or enter the correct tractor number. Load Enter the driver's next load number Trailer Enter the trailer number (Required) Arrival Departure Enter the date/time of departure from the origin shipper ETA Date Enter the ETA date/time at the destination consignee After completing all the fields, the system will prompt to: Move Empty (DEADHEAD)? Default is “N”o or press “Y “ to create empty move. Commit Dispatch? Answer ‘Y’es to complete the dispatch. Do you want to Issue and Advance to the driver? Answer “Y” to advance the driver. If “N”o, the screen will return to Dispatch/Movements. (See “Enter/Edit Driver Advances” for further information).

**DO NOT** enter driver/tractor/trailer by updating a move.

Dispatch a Broker Carrier: • Query the load number in Loads Entry and press “2” for Dispatch/Movements screen • Press “U” to update the movement. • Arrow to “Move Status” and type “P” (to put the load in progress) • Arrow to bottom of screen to “Pay To” field. Enter the carrier payee code • Enter the flat amount to be paid the carrier in the “Amount” field • If known, enter driver name information in the “Driver” field. • Press <ESC> to save the dispatch. This will put the load and move in “Progress”

• To deliver a broker pro, press “D” to dispatch and enter the deliver date/time. Press <ESC> to save. **DO NOT** enter driver/tractor/trailer by updating a move. * Print the load

Press “1” to return to Load Entry screen Press “O” or arrow over to “OUTPUT” Arrow to or press 33 (For local printer)

* Print a Delivery Receipt – printer should have 3 or 4 part paper

Press “R” (For receipt) NOTE: Drivers can print a delivery receipt from our website. Arrow to or press 33 (For local printer)

41

LTL/Manifest Procedure

• A manifest is a movement number that ties multiple loads together on a trip for a driver. • A manifest can NOT be made if the load will be billed in a different company • To add to a load to another agents pro, you MUST call central to create the manifest. • First determine the loads to be combined on the manifest. • The primary load used to create the manifest should be the first pro scheduled for delivery • The primary load should be dispatched prior to creating the manifest

To Create An LTL Manifest:

Query the primary load number in the Loads Entry screen.

Press 2 for Dispatch/Movements screen

Arrow over to “Make Manifest” option on the ring menu and press <enter>.

Answer “N” to create a “N”ew Manifest and press <enter> Answer “Y” to Continue? and press <enter>

The system will display the new manifest number (M…….) and remined you to adjust pick up and delivery dates/times.

To Add Pros to an existing Manifest:

Query the load number you want to add to a manifest

Press 2 for Dispatch/Movements screen. Arrow over to "Make Manifest" and press <enter>

Answer “A” to “A”dd displayed load to an existing manifest and press <enter>

Answer “Y” to Continue? and press <enter>

Type in the manifest number you are adding the load number to. Press <enter> . ** Follow these steps to add additional loads to the manifest ** Adjust the SO/PU Dates, LTL Route

After last pro is added to the manifest from Dispatch/Movements, enter "X" for Xplode

A window will open and display all loads on the manifest. The status of each load will be "P" for in Progress.

Press "L" (for LtlRoute function) and sort the pickups and stop-offs in correct order. Sorting is done by using the arrow keys and typing the sequence number that the SO or PU occurs. (EX: the 1st PU is 0. Arrow to the next PU and type 1-the window will re-sort this PU under the 1st PU) Press <escape> to save the changes. 42

LTL/Manifest Procedure - continued Next press F to FindMiles. This will calculate the miles between all the points using the sort order above. Press <escape> to exit. Procedure to Deliver Manifest:

Query Manifest number in Loads Entry and press #2 for Dispatch/Movements screen.

Enter D to Dispatch and press <enter>. The system will open a series of windows that will allow you to deliver each load. When each load is delivered, the manifest can then be delivered.

A window will appear with the first pro highlighted. Press "D" to deliver the highlighted load and press <enter>

A delivery window for that load will open to confirm delivery date, time, and pickup date and time. When complete, press "Y" to deliver the load.

The display window will re-open with the next pro highlighted. If you are ready to deliver the next pro follow the above process. Otherwise, press “E” to exit.

After the last pro is delivered press "E" to exit. This will bring you to the deliver prompt for the manifest. Deliver the manifest with the date and time of the final pro. Press <enter> through the rest of the screen to “Commit Dispatch?” and press "Y".

43

Enter/Edit Driver Advances

CMD: Update Add Query Next Prev Listing View + UPDATE: Change current record CO:JMC ==================ENTER/EDIT DRIVER ADVANCES ======================= Driver No..: _____ ____________________________ Current Load Payee No...: _____ Move Payee Load Number ________ Terminal _____ Gross Wire Service _ _________________________ Net Issued by __________ Miles Hold _ Time/Date ______ ________ Date Memo Number Description Amount ________ ____________ _________________________ _________ Code ______________________

To issue an advance or load a drivers card:

• The driver/tractor must be active status. • The driver must be in “Progress” on your load. If the load is a manifest, the system will prompt for which

pro? Call Central Ops to advance a Manifest. You may issue multiple advances/card loads per pro up to the maximum advance amount.

• Advance or card loads can be no more than 30% of the total amount billed in increments of $25.00. • If there are advancing messages/instructions regarding the driver or the owner, the system will display these

messages. You must adhere to these messages. Card loads will perform a real-time update of money on the driver's card. Any errors, contact central.

Issuing a Card Load (Function “W” For Wire From #2 Dispatch-Movements Screen) : Enter “A” to add a card load or “Q” to query/lookup an existing card load Driver No: Enter Drivers Number (if driver on a manifest enter pro #) Wire Svc: Enter an “X” to load a driver’s comdata card. Amount: Enter the amount of the card load in $25.00 increments. Enter the last 4 digits of the driver’s social security number. Enter your password. Answer “Y” to load card. 44

Rate Remarks

CMD: Query Next Prev Exit Screen Find specified records CO:JMC ====================== Customer Rate Remark Screen ======================= Customer # ______ ____________________________ ________________ __ REMARKS _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________

Rate remarks / Billing instructions will be displayed on Load Entry Screen. The Rate Remarks Screen is used to enter any remarks or instructions for a specific customer. If there are remarks for a customer, they will display on Update, when the user chooses the “!RateRem” ring menu option or from second screen of Load entry, arrow to “Rated” and type “D” to display the remarks.

45

Invoice Activity Screen This option allows you quickly view all activity on a particular invoice, credit memo, debit memo, and or payment. The type of item is shown, along with shipped date, billed date, amount of the payment, bill of lading or check number. The load balance (if any) will also be displayed. This screen is display only.

JONES MOTOR CO., INC Tom McLeod Software INVOICE ACTIVITY INQUIRY

Customer Number: Load Number: Type Shipped Billed Amount B.L./Check#

46

Review Unpaid Settlements This screen allows you to review unpaid driver settlements. It indicates payment for a particular load. These entries are created automatically when the billing is posted and are waiting here for payment on a settlement check.

CMD: Query Next Prev #Comment $Other Listing Exit Find specified records CO:JMC ========================= UNPAID SETTLEMENTS ====================== Load # ________ __ _ OK to Pay _ Inv # ________________ Payee # _____ ____________________________ Bill Rec'd ________ Payee type _ OK to Pay ________ Transferred _____ _____ Normal Rate _______ _ =========== LOAD DETAIL ========== Load Pay Rate _______ _ Shipped Delivered Tractor Trailer Trailer Rent % ______ ________ ________ ______ ______ _______ Perdiem Rate ______ B/L Number ________________ Commodity __________ Weight ______ Load Pay _________ Freight Total _________ Other Pay _________ ___ ______________________ _________ _________ ___ ______________________ _________ _________ ___ ______________________ _________ Per Diem _________ Origin ________________ __ Less Preload Charge _________ Dest ________________ __ TOTAL PAY _________ Miles _____ / _____ ORIGINAL PAY AMT _________ Driver _______________________ Driver No _____ Settlement Status _ Not Included on Summary Check Number ________ Reference Number __________ Override Freq _ Key Fields: Load# The load number OK to pay Will be set to Y for yes or N for no Transferred Date the settlement for the load was created

47

Review Paid Settlements This screen allows you to view settlements that have already been paid. Once a settlement has been posted it can be retrieved from this screen until it is purged.

CMD: Query Next Prev Listing O_Summary Exit Find specified records CO:JMC =====================PAID SETTLEMENT REVIEW ====================== Load # ________ __ _ OK to Pay _ Inv # ________________ Payee # _____ ____________________________ Date Paid ________ Payee type _ Ck Number ________ Transferred On ______ ____ Normal Rate _______ _ =========== LOAD DETAIL ========== Load Pay Rate _______ _ Shipped Delivered Tractor Trailer Trailer Rent % ______ ________ ________ ______ ______ _______ Perdiem Rate ______ B/L Number ________________ Commodity __________ Weight ______ Load Pay _________ Freight Total _________ Other Pay _________ ___ ______________________ _________ _________ ___ ______________________ _________ _________ ___ ______________________ _________ Per Diem _________ Origin ________________ __ Less Preload Charge _________ Dest ________________ __ TOTAL PAY _________ Miles _____ / _____ ORIGINAL PAY AMT _________ Driver _______________________ Driver No _____

NOTE: When a load has been paid and is displayed on the screen using the "Query" function the "O_Summary" function can be used to see the detail of that settlement check. This detail will include all loads and deductions on that settlement check. Key Fields: Load# The load number Date Paid The check date when the load was paid Ck Number The check number the load was paid on Total Pay The total payment amount for that load 48

Settlement Message Entry

CMD: Query Exit Find specified records CO:JMC ========================= SETTLEMENT MESSAGE FILE ========================= Company Driver message for next settlement: ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Owner/Operator message for next settlement: ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________

The settlement message entry screen is used to print a message to driver or owner operator. This message will be included on all settlement summaries until the message is removed from the screen. 49

Driver Call-In Screen When driver calls in, select #6 from the Dispatch Main Menu. The following screen will appear: CMD: Update Add Query Next Prev Listing #Comments Dispatch Wire + UPDATE: Change current record CO:JMC ========================== Driver Call In Logging =========================== Tractor ______ ____________ Dispatcher Code __ Driver _____ _____________________ Date/Time ________ ______ ____________________________________________________________ Driver2 _____ _____________________ _____________________________________________________________ Call Location ________________ __ Remarks ______________________________ ---------------------------------- Load Status ---------------------- ------------------------------------------------ Load ________ Origin Destination Move ________ Trlr ETA Status Miles to Dest ________ Total Time to Dest Estimated Date/Time From Here ________ ______ -Dp--Date---Time----Location------------Remarks------------------------------- *** No prior callin records ***

Enter A to add a record. Enter either the unit number or the driver number. Enter pertinent information as necessary: Call location city & state. Remarks Miles to destination (approx. enter 0 if none) ETA if known. Escape when Call-In log is complete. If driver is empty enter #2 for dispatch screen and deliver the load. If the driver is on a LTL Manifest, the window for this manifest will appear when delivery process is started. If a driver is calling to see about Available Loads-check Unassigned Orders. Every call by a driver should be entered in the Call In Screen. Delivering loads on a timely basis is extremely important, especially for the agent to be able to dispatch the driver on his next load. 50

Bulletin Board CMD: Update Add Delete Query Next Prev Listing Output Exit Change current record CO:JMC =================JONES MOTOR BULLETIN BOARD MESSAGES=============== MSG ID ___________ Last Updated: __________ MESSAGE START ________ END: ________ ________ ______ AGENT VIEWABLE: _ SHORT MESSAGE __________________________________________________________ MESSAGE TEXT: __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________

Select “Bulletin Board” off the Main Menu to access this screen. Use the Query-Esc function to read the messages. L will display a list of all the messages. Press "D" to see the Detail of a specific message number. Press "E" to exit. Note: The messages are typically- terminal opening/closings, address and telephone number changes. Messages marked Agent Viewable as "D" indicates those messages are displayed on the Jones Motor web site for drivers to see. 51

Email Jones Motor Group employees can be reached via email. A current listing of email addresses is on our website at the “On-Line Forms” page. There are also some useful email alias’ that will reach departments: adjustments@jonesmotor.com Driver Adjustments ap@jonesmotor.com Accounts Payable ar@jonesmotor.com Accounts Receivable billing@jonesmotor.com Billing Dept. carrierapps@jonesmotor.com Carrier Approval Applications carrierppwk@jonesmotor.com Carrier Billing Paperwork carriersettlements@jonesmotor.com Carrier Settlements Dept. checkeredflag@jonesmotor.com Checkered Flag Newspaper claims@jonesmotor.com Claims Dept (Risk Mgt) commissions@jonesmotor.com Agent Commissions contractorinsurancesetups@jonesmotor.com Contractor Insturance Setups customerapps@jonesmotor.com Customer Applications forApproval imaging@jonesmotor.com Imaging Support insurance@jonesmotor.com Insurance Email legalization@jonesmotor.com Licensing, Permits, Legalization logs@jonesmotor.com Log Communication offserv@jonesmotor.com Office Services rapidpay@jonesmotor.com Carrier Rapid Pay program recruiting@jonesmotor.com Recruiting Dept safety@jonesmotor.com Safety Dept salesadmin@jonesmotor.com Sales Admin Dept. settlements@jonesmotor.com Settlements Dept. ssr@jonesmotor.com Settlement Service Rep support@jonesmotor.com IT Support webmaster@jonesmotor.com IT Website Support 52

Void a Load A load is voided when: • You dispatched a tractor and the tractor never picked up the load. • The load was never covered with a truck. You must first make sure the load and move are a status "A" (Available). If there is a driver/tractor/trailer on the load, you will have to CANCEL the dispatch before voiding the pro. (see Cancel a Dispatch for more info). To void a load: Query in Loads Entry for the load. Press "U" to Update the Load. Go to the "status" field. Enter "V" for void. Press <esc> to save the new status. Verify the Load and Move is status "V". ** IMPORTANT ** If an advance was issued on the load, you MUST call Spring City to either move the advance to the driver's next load or set it up to deduct.

53

JMG Management System When you enter the JMG MANAGEMENT SYSTEM option from your Main Menu an Administrative Menu will appear. From the menu press 1 <enter>. That will take you to the following menu: +-- SERVICE FAILURES MENU --+ | | | 1. Service Failure Screen | | | | E. EXIT | | | +-------------------------------------------------+ To enter the Service Failure Screen please press 1 <enter>: CMD: Query Update Add Screen Next Prev Listing Output Delete Exit Find specified records CO:JMC (1 of 6) ========================SFR - SERVICE FAILURE REPORT - SFR================= Control # _____ Originated By : _________________________ Date : ________ Time : ______ Customer impacted by this failure : ____________________________________ Describe the Failure : _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ The Service Failure option consists of 6 screens that should be used to record any disruptions in quality service. Please remember when adding a Service Failure it should relate to a process not an individual. Press “A” to add the Service Failure and complete all fields down to screen 4. Please include names of people who should be aware of the failure in the “Copies Forwarded To:” field. (It is your responsibility to forward a copy of the failure to all those mentioned) When finished simply press <escape> to save the record. The system will generate a control number. When responding to a Service Failure. Enter the Service Failure Screen (as detailed above) and “Query” on the Control #. Then proceed to the 5th and 6th screens and record all relevant data. Press <escape> to record the changes.

54

Inter-Company Moves

Jones Express Agents tendering loads to Jones Motor or Hot Shot Express When a Jones Express agent has a load that will be moved by a Jones Motor or Hot Shot Express truck the following process will apply: Jones Express Agent Responsibilities:

• Booking the load – as usual with the following changes: o Use your normal agent code (first 3 numbers) followed by “XI ”. This code will

identify an inter-company vehicle is moving the load. o Notify Central Dispatch in Spring City of the inter-company move and obtain a Hot

Shot or Jones Motor load number. Central will ask for the driver, tractor and trailer numbers assigned to pick up the load.

o Trip advances will be issued by Central Dispatch o Record the JMC or HOT company’s load number in the Comment window as a

“BC” (billing comment) o Notify the driver of his Jones Motor or Hot Shot load number.

The remaining sections of the load entry screen are completed as normal • Dispatching the load

o Dispatch the load as a broker load: For Jones Motor, the Pay-to carrier code is “JMSCG” For Hot Shot, the Pay-to carrier code is “HSSCG”

o Pay amount to the carrier is 90% of the line-haul plus 100% of the fuel surcharge.

Jones Motor/Hot Shot Central Dispatch Responsibilities: Central Dispatch will book and dispatch the load in the company moving the shipment.

• Booking the load- as usual with the following changes: o Use agent code “970HI” for Hot Shot or “970JI” for Jones Motor o Show “Bill-to” as “JESC” o Record the Jones Express load number in the comment window as a “BC” (billing

comment). • Dispatching the load

o Dispatch the load as normal

55

Inter-Company Moves Jones Motor/Hot Shot Agents tendering loads to Jones Express When a Jones Motor or Hot Shot agent has a load that will be moved by a Jones Express truck the following process will apply: Jones Motor/Hot Shot Agent Responsibilities:

• Booking the load – as usual with the following changes: o Use your normal agent code (first 3 numbers) followed by “JI ” for Jones Motor or

“HI ” for Hot Shot. This code will identify an inter-company vehicle is moving the load and permit the computer system to properly calculate commission and truck pay.

o Trip advances will be issued by the Jones Express agent o Record the JEX load number in the Comment window as a “BC” (billing comment) o Notify the driver of the Jones Express load number.

The remaining sections of the load entry screen are completed as normal • Dispatching the load

o Dispatch the load as a broker load: For Jones Express, the carrier code is “JXSCG”

o Pay to Jones Express is 90% of the line-haul plus 100% of the fuel surcharge.

Jones Express agent Responsibilities:

• Booking the load- as usual with the following changes:

o Book the load the same as if the load were received from a broker o Show “Bill-to” as:

� “JMSC” if Jones Motor is moving the load � “HSSC” if Hot Shot is moving the load

o Record the Jones Motor or Hot Shot load number in the comment window as a “BC” (billing comment).

The revenue for the Jones Express fleet will be 90% of the Jones or Hot Shot line-haul plus 100% of the fuel surcharge. • Dispatching the load

Dispatch the load as a normal

______________________________________________________________________________________ 56

Reports Menu - Samples Customer Revenue Report Detail Summary Customer revenue for one or all customers Settlement History Report - Detail of loads settled by operating company Tractor Location Report Alphabetical Driver List Detail - Summary - Driver Physicals, License, Reviews Due Driver Physicals Due List Driver License Expiration List Active Drivers Contact List Statement Report Agent Aged Receivable Report Load Revenue Report - Bill or Dispatch date range of Load information, revenue and fuel surcharge Agent Revenue by Period Agent Revenue by Type Agent Revenue by Driver Untransferred Loads Report - List of loads with no paperwork that have not transferred for Billing/Payment. Jones Motor Group Reports Menu – Samples Appendix a

(DETAIL) CUSTOMER REVENUE REPORT Run Date: 01/29/99 CO : JMC Page 7 Customers 0 to z From Bill Dates 01/01/99 thru 01/31/99 ------------------------------------------------------------------------------------------------------------------------------------------------------------------ - REV/MILE - CUSTOMER LOAD TYPE LOADS FREIGHT OTHER TOTAL MILES FREIGHT TOTAL ------------------------------------------------------------------------------------------------------------------------------------------------------------------ TFCO TJGE

CUSTOMER TOTALS 1 563.68 .00 563.68 232 2.43 2.43

TAZMANIAN FREIGHT SYSTEMS

CORAOPOLIS, PA

-> 2505691 629.65 .00 629.65 275 2.29 2.29

FLAT-CNTR-UNION 1 629.65 .00 629.65 275 2.29 2.29

CUSTOMER TOTALS 1 629.65 .00 629.65 275 2.29 2.29

T&J ENTERPRISES INC

GEORGETOWN, IN

-> 2505840 575.00 .00 575.00 356 1.62 1.62

FLAT-CNTR-INDEP 1 575.00 .00 575.00 356 1.62 1.62

CUSTOMER TOTALS 1 575.00 .00 575.00 356 1.62 1.62

GRAND TOTALS 125 66730.72 179.31 66910.03 36350 1.84 1.84

(SUMMARY) CUSTOMER REVENUE REPORT Run Date: 01/29/99 CO : JMC Page 4 Customers 0 to z From Bill Dates 01/01/99 thru 01/31/99 ------------------------------------------------------------------------------------------------------------------------------------------------------------------ - REV/MILE - CUSTOMER LOAD TYPE LOADS FREIGHT OTHER TOTAL MILES FREIGHT TOTAL ------------------------------------------------------------------------------------------------------------------------------------------------------------------ MFRO MCWILLIAMS FORGE

ROCKAWAY, NJ

FLAT-CNTR-UNION 1 504.00 .00 504.00 347 1.45 -1.45

CUSTOMER TOTALS 1 504.00 .00 504.00 347 1.45 1.45

RMNB RODNEY METALS

NEW BRADFORD, MA

FLAT-CNTR-UNION 1 511.57 .00 511.57 232 2.21 2.21

CUSTOMER TOTALS 1 511.57 .00 511.57 232 2.21 2.21

SSNY SPECIALTY STEELS INT'L

NEW YORK, NY

FLAT-CNTR-UNION 1 563.68 .00 563.68 232 2.43 2.43

CUSTOMER TOTALS 1 563.68 .00 563.68 232 2.43 2.43

TFCO TAZMANIAN FREIGHT SYSTEMS

CORAOPOLIS, PA

FLAT-CNTR-UNION 1 629.65 .00 629.65 275 2.29 2.29

CUSTOMER TOTALS 1 629.65 .00 629.65 275 2.29 2.29

TJGE T&J ENTERPRISES INC

GEORGETOWN, IN

FLAT-CNTR-INDEP 1 575.00 .00 575.00 356 1.62 1.62

CUSTOMER TOTALS 1 575.00 .00 575.00 356 1.62 1.62

GRAND TOTALS 125 66730.72 179.31 66910.03 36350 1.84 1.84

Settlement History Report Run Date: 01/29/99 Thru pay date 01/29/99 Company: JMC Page 5 ------------------------------------------------------------------------------------------------------------------------------------------------------- Load # Ship Date Pay Date Ck No Total Pay Freight Total ---------------------------------------------------------------------------------------------------------------------------------------------------- 2506137 01/08/99 01/29/99 00000000 .00 801.33 2506145 01/11/99 01/22/99 00000000 .00 832.79 2506152 01/11/99 01/29/99 00000000 .00 216.00 2506160 01/11/99 01/29/99 00000000 .00 334.27 2506178 01/11/99 01/22/99 00000000 .00 807.70 2506186 01/11/99 01/29/99 00000000 .00 556.00 2506194 01/11/99 01/29/99 00000000 .00 500.00 2506210 01/12/99 01/29/99 00000000 .00 216.00 2506228 01/12/99 01/29/99 00000000 .00 488.00 2506236 01/12/99 01/29/99 00000000 .00 534.60 2506244 01/12/99 01/29/99 00000000 .00 533.93 2506251 01/12/99 01/29/99 00000000 .00 400.00 2506277 01/12/99 01/22/99 00000000 .00 782.94 2506301 01/13/99 01/29/99 00000000 .00 588.00 2506327 01/13/99 01/29/99 00000000 .00 799.20 2506335 01/13/99 01/29/99 00000000 .00 852.31 2506343 01/13/99 01/29/99 00000000 .00 225.00 2506350 01/13/99 01/29/99 00000000 .00 499.36 2506368 01/14/99 01/29/99 00000000 .00 400.00 2506376 01/14/99 01/29/99 00000000 .00 730.12 2506384 01/14/99 01/29/99 00000000 .00 812.00 2506418 01/15/99 01/29/99 00000000 .00 870.16 2506426 01/15/99 01/29/99 00000000 .00 725.80 2506525 01/19/99 01/29/99 00000000 .00 349.50 2506582 01/19/99 01/29/99 00000000 .00 998.33 2449692 12/07/98 01/08/99 00654557 367.00 458.58 2506186 01/11/99 01/22/99 00655288 445.00 556.00 2506269 01/12/99 01/29/99 00655711 467.00 586.69

2506285 01/12/99 01/29/99 00655714 570.00 713.28

Totals 45,136.10 138,096.26

Tractor Location Report by Zone Run Date:01/29/99 12:50:51 Page 2 ------------------------------------------------------------------------------------------------------------------------------------------------------------------ TR# TRAILER DRIVER LOAD # ST ORIN/DESTINATION ETA DATE/TIME __________________________________________________________________________________________________

393333

393406V

33852 GUIDER, MELVIN

5653860

P

TUSCALOOSA

AL

02/02/99

TUSCALOOSA AL 3:30PM

361562 3615625 75226 HAYTER JR, LLOY M000219 D ATTLEBORO MA 12/18/98

MIAMI FL 12:OOPM MSG

394311 394385F 17871 MILLER, JAMES E 2219830 D BIRMINGHAM AL 01/07/99

COCOA FL 6:OOAM

362305 3623055 51581 DECKER, CHRISTO 6336176 P FIFE WA 01/13/99

CLEARWATER FL 7:OOAM

362080 3620805 50104 DASHNAW JR, ERN M000355 D HOLBROOK NY 01/17/99

MIAMI FL 8:OOAM MSG

362173 362173L 51920 REINHARD, EARLE 6284590 D HOMOSASSA FL 01/19/99

NEW SMYRNA FL 8:OOAM

362378 362378F 52696 KING, CHRISTOPH 7122294 D WARSAW IN 01/19/99

LIGHTHOUSE PT FL 12:OOPM

394368 3943685 18192 UTARWUTHIPONG, 4005831 D PENDLETON OR 01/20/99

PALM SPRINGS FL S:OOAM

393412 393188F 15255 LIPPERT, RAY T 5648712 D KENDALL FL 01/21/99

MIAMI FL 6:OOAM

394393 3943935 34660 SAWYERS, LARRY 4343018 D MARTINS FERRY OH 01/22/99

MIAMI FL 6:OOAM MSG

392047 390851F 14076 WOOLLEY, ROBERT 4342960 D MARTINS FERRY OH 01/22/99

MIAMI FL 6:OOAM

370093 370093F 91066 HICKS, STEVEN 7033434 D SUFFOLK VA 01/25/99

CROSS CITY FL 9:OOAM

362248 362053F 51425 COOK JR, RICHAR 7122310 D WARSAW IN 01/25/99

PEMBROKE PINES FL 9:OOAM

362207 3622075 51037 MACK, MAXWELL L 7121403 D JACKSON MS 01/25/99

ORLANDO FL 9:OOAM

----------------------------------------------------------------------------------------------------- (SUMMARY) Alpha Driver List 01/29/99 CO: ALL ------------------------------------------------------------------------------------------------------ 31542 ABERCROMBIE, JAMES 17939 ADAMIK JR, THOMAS L 15735 ADAMS JR, GEORGE 75804 ADKINS, KENNETH D 50120 AKIN, THELBIRT 50062 AKIN, WALTER G 17566 ALBERINO, ADRIAN D 17608 ALDRICH, JOHN 52019 ALDRICH, THOMAS I 34462 ALEXANDER, KENNETH RAY 34603 ALLEN, CHRISTOPHER E 51540 ALLEN, DORMAN 34405 ALLVORD, STEVEN D 34470 ALLVORD, WALTER H 30320 AMMER SR, OTTO J 15743 ANDERSON***, WARREN R 51078 ANDERSON, GARY L 14407 ANGEL, JAMES P 16162 ANTHONY, NEIL 76869 ARGO, MARK E 34553 ARGUELLO, JANET L 34355 ARGUELLO, ROBERT R 18234 ARMSTRONG, JEFFREY 52852 ARNOLD, MARTIN DANIEL 18051 ATHEY JR, WILLIAM R 50732 AUTRY, RICHARD W 14415 BADGER, RICHARD D

(DETAIL) Alphabetical Driver List Run Date:01/29/99 Page 1 CO: ALL ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Driv # Driver Name Phone Birth

Type Address License # Lic Date

A/I ------------------------------------------------------------------------------------------------------------------------------------------------------------------ 31542 ABERCROMBIE, JAMES 205-631-2819 12/23/40 C 5576 NEW FOUND ROAD 1842549 AL 03/30/00 A MT OLIVE, AL 35117 07/21/97

17939 ADAMIK JR, THOMAS L 409-856-6203 10/03/63

O 702 S CAMPBELL 06495403 TX 10/03/02 A WILLIS, TX 77378 10/30/98 15735

ADAMS JR, GEORGE H

501-474-4906 08/15/32

O PO BOX 444 12903215 PA 08/31/02 A CEDARVILLE, AR 72932 04/28/97

75804 ADKINS, KENNETH D 423-743-8490 12/21/39

C RT 2 BOX 79 39822709 TN 12/21/99 A ERWIN, TN 37650 06/25/97

5n120 AKIN, THELBIRT 870-364-6169 01/11/44

210 KING CIRCLE 431780578 AR 01/11/02 A CROSSETT, AR 71635 03/14/89

50062 AKIN, WALTER G 765-468-7445 03/31/34

0 P 0 BOX 568 8907282739 IN 03/31/00 A PARKER CITY, IN 47368 10/05/88

17566 ALBERINO, ADRIAN D 909-948-7320 09/04/64

O 7739 ELMHURST AVE C2767346 CA 09/04/99 A RANCHO CUCAMONGA, CA 91730 08/10/98

17608 ALDRICH, JOHN 919-207-1912 11/20/41

O 333 GREENLEAF RD 21515828 NC 11/20/01 A ANGIER, NC 27502 08/24/98

52019 ALDRICH, THOMAS 1 717-788-6755 06/04/49

0 22 MISTY LANE 14799197 PA 06/30/99 A DRUMS, PA 18222 05/08/97

34462 ALEXANDER, KENNETH RAY 336-492-7608 11/05/67

C 540 LIBERTY CH RD 6144957 NC 11/05/02 A MOCKSVILLE, NC 27028 12/15/98

Cut Off :01/27/99

Driver Physicals, License, Reviews Due Run Date:01/27/99 ----------------------------------------------------------------------------------------------------------------------------------------------------------------- Dr# Driver City, ST Zip Physical License MVR Ann Review ------------------------------------------------------------------------------------------------------------------------------------------------------------------ 09399 SPRINGER, TOMMY FINLAY, OH 45840 01/08/99 01/11/90 14043 JONES MOTOR LOGISTICS SPRING CITY, PA 19475 * NOF * 12/31/99 * NOF * * NOF 14175 DRIVER NUMBER SPRING CITY, PA 19475 * NOF * 12/31/99 * NOF * * NOF 16451 JONES EXPRESS INC SPRING CITY, PA 19475 * NOF * 12/31/99 * NOF * * NOF 16907 BEDELYON, MICHAEL V LEWISTOWN, PA 17044 01/20/98 01/26/99 30478 FEATHER, CRAIG A SIDMAN, PA 15955 01/15/98 01/14/99 50153 JONES MOTOR CO INC SPRING CITY, PA 19475 * NOF * 12/31/99 * NOF * * NOF 51136 JONES MOTOR LOGISTICS SPRING CITY, PA 19475 * NOF * 12/31/99 * NOF * * NOF 52514 RHOADES, MONT A VANDALIA, OH 45377 01/16/98 01/22/99

BRKDR BROKERAGE DRIVER * NOF * 12/31/99 * NOF * * NOF Number of Drivers on Report: 10 Driver Group * * NOF * = Not on file

Driver Physical Due List - Active Drivers Run Date: 01/27/99 Page 1 ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Driver Driver # City, ST Zip Physical ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Driver type: Owner/Operator JONES MOTOR LOGISTICS 14043 SPRING CITY, PA 19475 DRIVER NUMBER 14175 SPRING CITY, PA 19475 JONES EXPRESS INC 16451 SPRING CITY, PA 19475 JONES MOTOR CO INC 50153 SPRING CITY, PA 19475 JONES MOTOR LOGISTICS 51136 SPRING CITY, PA 19475

BROKERAGE DRIVER BRKDR

Driver License Expiration List - Active Drivers Run Date: 01/27/99 Page 1 ----------------------------------------------------------------------------------------------------------------------------------------------------------------- Driver Name Dr # Expires License Number St City, ST Zip ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Driver type: Owner/Operator JONES MOTOR LOGIST 14043 0 PA SPRING CITY, PA 19475 DRIVER NUMBER 14175 0 PA SPRING CITY, PA 19475 JONES EXPRESS INC 16451 SPRING CITY, PA 19475 MARTIN, BRIAN 18259 03/31/98 M635098760234 MI BURLINGTON, MI 49029 JONES MOTOR CO INC 50153 0 PA SPRING CITY, PA 19475 JONES MOTOR LOGIST 51136 SPRING CITY, PA 19475

NIEBEL, JACK M 91173 01/25/99 12863443 TX ARLINGTON, TX 76001

BROKERAGE DRIVER BRKDR

Pager/Access Codes For Active Drivers C0: JMC Run Date: 01/27/99 ______________________________________________________________________________________________ Driver No. Driver Name Cell/Pager Code -------------------------------------------------------------------------------------------------------------------------------------------------------------

31542 ABERCROMBIE, JAMES 036568

17939 ADAMIK JR, THOMAS L 069620

15735 ADAMS JR, GEORGE H NONE

75804 ADKINS, KENNETH D 023362

50120 AKIN, THELBIRT 071385

50062 AKIN, WALTER G 041448

17566 ALBERINO, ADRIAN D 909 322-1624

17608 ALDRICH, JOHN 025287

52019 ALDRICH, THOMAS I 066071

34462 ALEXANDER, KENNETH RAY NONE

34603 ALLEN, CHRISTOPHER E 015617

51540 ALLEN, DORMAN 888-985-6352

-405 ALLVORD, STEVEN D 025710

34470 ALLVORD, WALTER H 025885

30320 AMMER SR, OTTO J 040677

15743 ANDERSON***, WARREN R 003257

51078 ANDERSON, GARY L 077333

14407 ANGEL, JAMES P 040899

16162 ANTHONY, NEIL 018622

76869 ARGO, MARK E 026510

34553 ARGUELLO, JANET L NONE

34355 ARGUELLO, ROBERT R 082123

18234 ARMSTRONG, JEFFREY 067671

52852 ARNOLD, MARTIN DANIEL 028313

18051 ATHEY JR, WILLIAM R NONE

50732 AUTRY, RICHARD W 079626

14415 BADGER, RICHARD D 888-720-4449

76745 BAILEY, JOHN M 049321

LOAD REVENUE REPORT Run Date: 01/07/00 CO : JMC Page 1 Agent 524 From SHIP Dates 01/01/00 thru 01/03/00 -----------------------------------------------------------------------------------------------------------------------------------------

LOAD SHIP DATE SHIPPER CONSIGNEE DRIVER

ORIGIN DESTINATION FREIGHT

FUEL SC

2835296 01/03/00 PRECOAT METALS MC KEESPORT, PA 629.66 29.22

EVERLAST ROOFING, LEBANON, PA

LUDWIG, PAUL R

2835304 01/03/00 CONCAST METAL PROD MARS, PA 242.70 10.90

COPPER & BRASS COLLINGDALE, PA

ROBINSON, MICHAEL W

2835312 01/03/00 CONCAST METAL PROD MARS, PA 532.68 25.86

FEDERAL BRONZE NEWARK, NJ

ROBINSON, MICHAEL W

2835320 01/03/00 ALLEGHENY LUDLUM A WASHINGTON, PA 177.70 10.25

LINDQUIST STEEL S PLAINFIELD, NJ

ROBINSON, MICHAEL W

2835338 01/03/00 ALLEGHENY LUDLUM A WASHINGTON, PA 670.87 32.50

CRUCIBLE SERVICE C CHICAGO, IL

HAIRHOGER, GERALD R

--35346 01/03/00 CONCAST METAL PROD MARS, PA 1,032.55 75.00

LAMINA BELLAIRE, MI

VANBLARGAN, KEITH R

2835353 01/03/00 ALLEGHENY LUDLUM S BAGDAD, PA 969.52 65.00

GENERAL ELECTRIC SCHENECTADY, NY

DRESPLING, MARTIN M

2835361 01/03/00 VINCENT METAL GOOD AMBRIDGE, PA 234.50 33.50

STEEL STORAGE MT PLEASANT, PA

RAMSEY, ROBERT A

2835379 01/03/00 CONCAST METAL PROD MARS, PA 371.81 34.50

AMERICAN SLEEVE STAFFORD SPGS, CT

ROBINSON, MICHAEL W

Number of Loads 9 4,861.99 316.73

AGENT REVENUE BY PERIOD Run Date: 01/29/99 Period Dates 01/01/98 thru 12/31/98 Page 1 ------------------------------------------------------------------------------------------------------------------------------------------------------------

524 PITTSBURGH, PA

Period 1 90,601

Period 2 99,355 Period 3 85,779 Period 4 75,502 Period 5 77,124 Period 6 72,849 Period 7 53,796 Period 8 81,344 Period 9 98,581

Period 10 60,756 Period 11 80,329 Period 12 83,581

Period 13 64,298 Total ----> 1,023,896

Agent Revenue By Type For 01/01/98 To 12/31/98 Page 1 ---------------------------------------------------------------------------------------------------------------------------- Agent 524 Agent City PITTSBURGH, PA Agent Name COLLENE WEYANT Flatbed 758,710 Vans 228,604 Tracer Broker 5,541 Other 31,041 Total ----> 1,023,896

Agent Revenue By Driver For 01/01/98 To 12/31/98 Page 2

Driver Driver Name # of Pros Gross Revenue

16766 HAIRHOGER, GERALD R 1 716.4801149 HARTMAN, SAMUEL 1 584.0052829 HAWES, RICHARD P 1 426.6530882 HAYES JR, RAYMOND C 2 1,210.5414605 HAYES, ERNEST W 30 17,780.2751557 HAZLETT, MICHAEL M 1 426.6514357 HAZLETT, THOMAS 1 485.0451367 HECK, WILLIAM W 5 3,995.1614654 HELPHENSTINE, GREGOR 1 834.9817632 HERMAN, RICHARD K 4 1,806.2501206 HILLEGAS, MATTHEW 4 2,309.0231823 HOGGINS, EDWARD W 1 701.8209308 HOHENBRINK, ROBERT W 1 600.0015248 HOITT, DONALD J 1 446.1330031 HOPKINS, EDWARD G 7 3,274.4015149 HORNING, JAY L 5 2,887.6615685 HOUSER, WILLIAM C 1 540.0033100 HUFF, JERRY 1 649.4416071 HUNTINGTON, WILLIAM 1 422.4032417 IMLER, JOHN R 3 2,359.8101586 JACKSON, DAVID H 2 1,691.7214134 JOHNSON JR, MILTON C 11 5,895.5201735 JOHNSON, ERIC 3 1,530.5914043 JONES MOTOR LOGISTIC 2 1,392.3133241 JONES, ALBERT S 1 732.3687 JONES, BRYAN 3 1,958.59(j.o93 KALP, DALE W 6 2,013.6331526 KENNARD, HOWARD 1 558.2533217 KENNARD, HOWARD E 4 2,553.2330247 KNAB, DAVID A 1 346.0031815 KURPAKUS, ANTHONY S 5 2,759.2133209 KYLE, JOHN R 1 664.8814563 KYPER, MICHAEL C 16 4,944.5530163 LANDIS, JACK 4 2,200.2733746 LANG,JUSTIN 1 470.2601180 LAPORTA, LEONARD 2 1,132.3601420 LEE, ULLMAN L 1 604.6530064 LEGENDRE, PHILLIPPE 5 2,573.1114027 LEIPHART, KENNETH H 2 1,100.0001784 LESKOWYAK, JOHN 5 3,428.4115255 LIPPERT, RAY T 1 472.5616857 LISKO, RICHARD L 2 1,138.2801669 LODGE, HARVEY W 13 5,831.8430155 LUDWIG, PAUL R 178 53,314.5401479 LYNCH, JACK E 2 900.0015677 1ACDANIEL JR, HAROLD 1 440.0033571 MAITRE, EDMUND J 2 1,134.5009423 MAYES, BRIAN L 8 3,800.0033365 MCCOLLUM JR, JOHN 2 1,064.0001743 MCCREARY, RICHARD 3 1,104.9314647 MILLER JR, ROBERT G 2 966.0017715 MILLER, ARTHUR A 4 3,370.7929 MORAVECZ, DOUGLAS R 3 1,602.6814589 MORAVECZ, MARK D 5 2,855.5717277 MURTOFF, MARK 3 1,580.7114928 MUSSI, CHARLES L 117 65,450.2816865 NEFF, MARK J 2 969.1432268 NORMAN, WATSON G 1 636.58

Untransferred Loads Report Agent 524 Delivery Dates:01/01/99 through 05/17/99 Date:05/17/99 Page 3 --------------------------------------------------------------------------------------------------------------------------------------- LOAD# STATUS (Notes) ORIGIN TRACTOR Del DATE DESTINATION TRAILER AMOUNT CUSTOMER DRIVER ------------------------------------------------------------------------------------------------------------------------------------ MAIN STEEL 30155 LUDWIG, PAUL R 2606143 D BIRMINGHAM OH 900918 05/14/99

PLANTSVILLE CT 900918F 1,212.47 SUPREME LAKE MFG 01438 VANBLARGAN, KEITH R

2606176 D BRIDGEVILLE PA 500402 05/17/99

DETROIT MI 514088F 405.60 JAMES H KURTZ STEEL 09019 GILLILAND, DONALD

2606184 D WASHINGTON PA 393539 05/14/99 S PLAINFIELD NJ 393413F 361.92 LINDQUIST STEEL 15263 SALLMEN JR, DANIEL 2606192 D VANDERGRIFT PA 392964 05/13/99

BALTIMORE MD 392964F 572.71 ALL FREIGHT DISTRIBU 30155 LUDWIG, PAUL R

2606200 D SWARTZ CREEK MI 392674 05/14/99

W MIFFLIN PA 392674V 500.00 METAL FAB-PITTSBURGH 14126 GALLAGHER, DAVID D

2606226 D MT PLEASANT PA 394412 05/14/99 CARBONDALE PA 391822F 446.40 LAUBECK CORP 14290 SIMPLER, GEORGE

Loads with status D 33 18,088.92

2605806 P BAGDAD PA 394444 05/10/99

SCHENECTADY NY 393047F 965.36 GENERAL ELECTRIC 14860 ZATEZALO, GEORGE

R 2606150 P BAGDAD PA 969306

05/17/99 SCHENECTADY NY 969306F 983.08 GENERAL ELECTRIC 01461 STRICKLER,

KENNETH R 2606168 P BAGDAD PA 392199

05/17/99 SCHENECTADY NY 392199F 954.54 GENERAL ELECTRIC 14381 GLANTZ, FRANK W

2606218 P W MIFFLIN PA 392674 05/17/99

STERLING HTS MI 392674V 600.00 INSITE INDUSTRIES 14126 GALLAGHER, DAVID

D 2606234 P ALUM BANK PA 394522

05/17/99 HOLLIS NY 392805F 1,100.00 LONG ISLAND RR 14704 FRYE, DAVID M

Brokerage Information

• General Information • Customer Credit and Collections-procedure for customer credit approval • Carrier Information-procedure for carrier approval and setup • Advances for Carriers- procedure for carrier advances • Carrier Screen- view carrier database (see pg 24) • Load Entry - enter the load information (see pg 16-18) • Dispatch a Broker Carrier - enter carrier on the load (see pg 41) • Brokerage Reports

• Brokerage Load Revenue-load analysis by origin, destination or date, in detail or summary for billing or ship date range

• Carrier Revenue Report - load analysis by carrier for detail/summary billing or shipping date range

• Brokerage/Logistics Forms Samples NOTE: The latest forms can be found on our “Member Services” page by clicking the “On-Line Forms” link.

o Customer Credit Request Form & Broker Credit Request Form-This form is used when a new customer must be approved and set up as a new Bill-to. It must be filled out and faxed to the Credit Department in Spring City at 800-522-6569

o Required Carrier Information Forms Fax Packet: - This packet can be faxed or e-mailed to the carrier and must be returned to us when completed by the carrier. It includes:

� Contract for Transportation of Property � W-9 � Carrier Profile - To be filled out when a new carrier must be approved and set up with a

carrier code. When completed, the form can be faxed to the Logistics department. Be sure to reference your terminal number. You will be contacted with the information when the carrier code is assigned

� Sample Carrier Rate Confirmation - This form must be filled out and faxed or e-mailed to the carrier/customer or a Rate Confirmation Sheet can also be printed from the Load Entry screen. If you print the confirmation sheet from Word, and there are stop-offs, use the stop-off attachment form in addition to the confirmation sheet.

� Authority � Surety Bond � Credit Information

GENERAL BROKERAGE INFORMATION

1. A licensed Property Broker, when shipping a regulated commodity, must use a certified (regulated) contract or common carrier.

2. Carriers are required to have a minimum cargo insurance of one hundred thousand ($100,000.00) dollars. The

minimum automotive (liability) insurance is one million ($1,000,000.00) dollars. Minimum comprehensive general liability insurance is one million ($1,000,000.00) dollars.

3. C.O.D. LOADS - ARE NOT PERMISSIBLE .

4. As a rule, we do not allow co-brokering. If you feel that co- brokering a load is necessary, please contact Spring City for approval.

5. Agent pay / commission is processed every Thursday for the loads on which we received the bill of lading, signed

delivery receipt and the rate confirmation sheet by Friday of the previous week.

CUSTOMER CREDIT AND COLLECTIONS ________________________________________________________________________

All (Bill-To) customers, responsible for payment of freight charges, must be approved by the Credit Department. It is the Agents responsibility to submit a Customer Credit Request Form or to call the credit department to have a customer approved for credit. (See the procedure below) If the Agent does not get credit approval for the "Bill-to" customer and we are unable to collect the freight charges, the amount of the freight charges will be the agents responsibility as stated in the agent agreement. Procedure to establish customer credit. Complete the "Customer Credit Request Form" and fax it to the Credit Department at

800-522-6569. The following information is the minimum required to establish a customers credit.

1. Customers complete name 2. Customers complete address, city, state and zip 3. Phone Number 4. Fax Number 5. Credit amount requested In addition to the above, if this customer is going to be a repeat customer, please

complete the entire form before you submit it to the credit department. When credit is approved, the credit department will assign a customer code and contact you with an OK.

Delivery Receipts and Bills of Lading

When asked by the company, it is the agents responsibility to help secure the bill of lading and delivery receipt from the carrier.

CARRIER INFORMATION _____________________________________________________________________ A. Procedure for using a carrier

1. Carrier used for first time. a. Check the carrier screen to verify if carrier is an existing approved carrier. b. Double check to be sure the carrier insurance has not expired and the amount meets our

minimum. Also be sure the amount of cargo insurance covers the value of your load. 2. If carrier is not an existing approved carrier, see B. below.

B. Procedure for getting a carrier approved.

1. Contact the Carrier Settlement Department in Limerick, ext 7335 and provide the following: a. Carrier Name and address b. Carrier Contact c. Carrier Fax number d. MC/ICC number e. Carrier telephone number f. Carrier E-mail address g. W-9

2. The Carrier Settlement Department, Limerick will check the “Safer” or D.O.T. System to determine if the carrier has active authority and current insurance. a. If the carrier does not have active authority or current insurance, the carrier will not be

set up as an approved carrier. b. If the carrier has active insurance and active authority, the Carrier Settlement

Department will: i. Issue a carrier code and set up the carrier as provisionally approved to run 1

(one) load before Carrier paperwork is received. ii. Forward the required paperwork to the carrier

3. If the paperwork is not received within 48 hours: a. The Carrier Settlement Department will contact the carrier to get the completed

paperwork and notify the Carrier that future shipments will not be given until the paperwork is received.

b. Place the carrier on “Not Approved” or “Inactive” status. c. Hold the Carrier’s pay until the carrier paperwork is received:

i. Authority ii. Signed Contract iii. Insurance Certificate with Jones as a certificate holder or additional insured.

d. Notify agent that we have not received completed paperwork from the carrier and that future shipments cannot be given.

************** Important - Important - Important **************

For each and every load WE MUST have a completed CARRIER Rate Confirmation Sheet signed by the carrier.

To insure that we bill correctly and are paid correctly, for all negotiated rates, we must have a

completed CUSTOMER Rate Confirmation Sheet signed by a customer representative.

ADVANCES for CARRIERS

A. General

1. Maximum advance amount is 50% of CARRIER REVENUE up to $500.00 per day. 2. Handling Charge is 5% of advance amount. 3. No advance may be issued to any carrier who has failed to submit a signed Broker/Carrier agreement,

who has not submitted a copy of the Operation Authority, Insurance Certificate, and a completed and signed W-9 form.

B. Procedure

1. For a Driver or Carrier to get an advance number, they must first provide the following information:

1. Freight Bill (load) number 2. Bill of lading number and weight

2. Advances are only issued to carriers. If carrier requests the advance be issued to their driver, the agent must record the following information in the comments screen:

1. Name of person who approved the advance 2. The amount of the advance 3. The amount of the advance fee

Brokerage Reports Brokerage Load Revenue- loads analysis by:

1) Detail or summary by origin for ship date range 2) Detail or summary by destination for ship date range 3) Detail or summary by load date for ship date range 4) Detail or summary by origin for billing date range 5) Detail or summary by destination for billing date range 6) Detail or summary by load date for billing date range

Carrier Revenue Report - loads analysis by carrier

1) Detail or summary by billing date range 2) Detail or summary by dispatch date range

BROKERAGE LOAD REVENUE ANALYSIS by Origin CO: JML Page 1d From Dispatch Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Shipper Code 0 through z Detail For AGENT ------------------------------------------------------------------------------- LOAD CUSTOMER SHIPPER CONSIGNEE REVENUE TRKPAY MARGIN CUST TRUCK DATE ORIGIN DESTINATION MILES % % RV/MI RV/MI ------------------------------------------------------------------------------- 8222176 RESOURCE INTERFACE BANK ONE 2,225 2,000 225 1.20 1.08 05/20/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222283 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/20/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222101 RESOURCE INTERFACE AR BANK ONE/RE: 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222234 RESOURCE INTERFACE AR BANK ONE 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222440 RESOURCE INTERFACE BANK ONE/SOU 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222499 RESOURCE INTERFACE AR BANK ONE 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222275 RESOURCE INTERFACE AR ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/22/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222705 TECH ENV INTERFACE PJM INTERCON 1,175 950 225 1.73 1.40 05/22/03 GRAND RAP,MI VALLEY FO,PA 681 81 19 8222564 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/23/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222572 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/23/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8223984 ACOUSTI INTERFACE ACOUSTI 900 725 175 1.08 .87 05/29/03 GRAND RAP,MI FORT BENN,GA 834 81 19 ** TOTAL FOR GRAND RAP,MI 11 22,100 19,675 19,675 1.22 1.08 18161 89 11 8222051 BADGER P CURWOOD SPEC RETURNABLE P 700 600 100 1.13 .97 05/20/03 LEBANON,PA WYOMING,MI 619 86 14 ** TOTAL FOR LEBANON, PA 1 700 600 600 1.13 .97 619 86 14 8224057 BEARDSWO PHARMASOL CO BEARDSWORTH 500 400 100 4.03 3.23 05/29/03 SOUTH EAS,MA WATERBURY,CT 124 80 20 ** TOTAL FOR SOUTH EAS,MA 1 500 400 400 4.03 3.23 124 80 20 GRAND TOTALS 13 23,300 20,675 2,625 1.23 1.09 18904 89 11

BROKERAGE LOAD REVENUE ANALYSIS by Origin CO: JML Page 1s From Dispatch Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Shipper Code 0 through z Summary For AGENT ------------------------------------------------------------------------------- REVENUE TRKPAY MARGIN CUST TRUCK MILES % % RV/MI RV/MI ------------------------------------------------------------------------------- ** TOTAL FOR GRAND RAP,MI 11 22,100 19,675 19,675 1.22 1.08 18161 89 11 ** TOTAL FOR LEBANON, PA 1 700 600 600 1.13 .97 619 86 14 ** TOTAL FOR SOUTH EAS,MA 1 500 400 400 4.03 3.23 124 80 20 GRAND TOTALS 13 23,300 20,675 2,625 1.23 1.09 18904 89 11

BROKERAGE LOAD REVENUE ANALYSIS by Destination CO: JML Page 2d From Dispatch Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Shipper Code 0 through z Detail For AGENT ------------------------------------------------------------------------------- LOAD CUSTOMER SHIPPER CONSIGNEE REVENUE TRKPAY MARGIN CUST TRUCK DATE ORIGIN DESTINATION MILES % % RV/MI RV/MI ------------------------------------------------------------------------------- 8223984 ACOUSTI INTERFACE ACOUSTI 900 725 175 1.08 .87 05/29/03 GRAND RAP,MI FORT BENN,GA 834 81 19 ** TOTAL FOR FORT BENN,GA 1 900 725 725 1.08 .87 834 81 19 8222176 RESOURCE INTERFACE BANK ONE 2,225 2,000 225 1.20 1.08 05/20/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222101 RESOURCE INTERFACE AR BANK ONE/RE: 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222234 RESOURCE INTERFACE AR BANK ONE 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222440 RESOURCE INTERFACE BANK ONE/SOU 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222499 RESOURCE INTERFACE AR BANK ONE 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 ** TOTAL FOR PHOENIX, AZ 5 11,125 10,000 10,000 1.20 1.08 9270 90 10 8222283 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/20/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222275 RESOURCE INTERFACE AR ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/22/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222564 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/23/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222572 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/23/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 ** TOTAL FOR TEMPE, AZ 4 8,900 8,000 8,000 1.21 1.08 7376 90 10 8222705 TECH ENV INTERFACE PJM INTERCON 1,175 950 225 1.73 1.40 05/22/03 GRAND RAP,MI VALLEY FO,PA 681 81 19 ** TOTAL FOR VALLEY FO,PA 1 1,175 950 950 1.73 1.40 681 81 19 8224057 BEARDSWO PHARMASOL CO BEARDSWORTH 500 400 100 4.03 3.23 05/29/03 SOUTH EAS,MA WATERBURY,CT 124 80 20 ** TOTAL FOR WATERBURY,CT 1 500 400 400 4.03 3.23 124 80 20 8222051 BADGER P CURWOOD SPEC RETURNABLE P 700 600 100 1.13 .97 05/20/03 LEBANON,PA WYOMING,MI 619 86 14 ** TOTAL FOR WYOMING, MI 1 700 600 600 1.13 .97 619 86 14 GRAND TOTALS 13 23,300 20,675 2,625 1.23 1.09 18904 89 11

BROKERAGE LOAD REVENUE ANALYSIS by Destination CO: JML Page 2s From Dispatch Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Shipper Code 0 through z Summary For AGENT ------------------------------------------------------------------------------- REVENUE TRKPAY MARGIN CUST TRUCK MILES % % RV/MI RV/MI ------------------------------------------------------------------------------- ** TOTAL FOR FORT BENN,GA 1 900 725 725 1.08 .87 834 81 19 ** TOTAL FOR PHOENIX, AZ 5 11,125 10,000 10,000 1.20 1.08 9270 90 10 ** TOTAL FOR TEMPE, AZ 4 8,900 8,000 8,000 1.21 1.08 7376 90 10 ** TOTAL FOR VALLEY FO,PA 1 1,175 950 950 1.73 1.40 681 81 19 ** TOTAL FOR WATERBURY,CT 1 500 400 400 4.03 3.23 124 80 20 ** TOTAL FOR WYOMING, MI 1 700 600 600 1.13 .97 619 86 14 GRAND TOTALS 13 23,300 20,675 2,625 1.23 1.09 18904 89 11

BROKERAGE LOAD REVENUE ANALYSIS CO: JML Page 3d From Dispatch Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Shipper Code 0 through z Detail For AGENT ---------------------------------------------------------------------------- LOAD CUSTOMER SHIPPER CONSIGNEE REVENUE TRKPAY MARGIN CUST TRUCK DATE ORIGIN DESTINATION MILES % % RV/MI RV/MI ---------------------------------------------------------------------------- 8222051 BADGER P CURWOOD SPEC RETURNABLE P 700 600 100 1.13 .97 05/20/03 LEBANON,PA WYOMING,MI 619 86 14 8222176 RESOURCE INTERFACE BANK ONE 2,225 2,000 225 1.20 1.08 05/20/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222283 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/20/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222101 RESOURCE INTERFACE AR BANK ONE/RE: 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222234 RESOURCE INTERFACE AR BANK ONE 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222440 RESOURCE INTERFACE BANK ONE/SOU 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222499 RESOURCE INTERFACE AR BANK ONE 2,225 2,000 225 1.20 1.08 05/21/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222275 RESOURCE INTERFACE AR ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/22/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222705 TECH ENV INTERFACE PJM INTERCON 1,175 950 225 1.73 1.40 05/22/03 GRAND RAP,MI VALLEY FO,PA 681 81 19 8222564 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/23/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8222572 RESOURCE INTERFACE ARIZONA STAT 2,225 2,000 225 1.21 1.08 05/23/03 GRAND RAP,MI TEMPE,AZ 1844 90 10 8223984 ACOUSTI INTERFACE ACOUSTI 900 725 175 1.08 .87 05/29/03 GRAND RAP,MI FORT BENN,GA 834 81 19 8224057 BEARDSWO PHARMASOL CO BEARDSWORTH 500 400 100 4.03 3.23 05/29/03 SOUTH EAS,MA WATERBURY,CT 124 80 20 GRAND TOTALS 13 23,300 20,675 2,625 1.23 1.09

18904 89 11

BROKERAGE LOAD REVENUE ANALYSIS (SUMMARY) CO: JML Page 3s From Dispatch Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Shipper Code 0 through z Summary For AGENT ---------------------------------------------------------------------------- REVENUE TRKPAY MARGIN CUST TRUCK MILES % % RV/MI RV/MI ----------------------------------------------------------------------------- GRAND TOTALS 13 23,300 20,675 2,625 1.23 1.09 18904 89 11

BROKERAGE LOAD REVENUE ANALYSIS by Origin CO: JML Page 4d From Bill Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Customer Code 0 through z Detail For AGENT ------------------------------------------------------------------------------- LOAD CUSTOMER SHIPPER CONSIGNEE REVENUE TRKPAY MARGIN CUST TRUCK DATE ORIGIN DESTINATION MILES % % REV/MI RV/MI ------------------------------------------------------------------------------- 8222176 RESOURCE INTERFACE BANK ONE 2,225 2,000 225 1.20 1.08 05/30/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222440 RESOURCE INTERFACE BANK ONE/SOU 2,225 2,000 225 1.20 1.08 05/30/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 ** TOTAL FOR GRAND RAP,MI 2 4,450 4,000 450 1.20 1.08 3708 90 10 8222051 BADGER P CURWOOD SPEC RETURNABLE P 700 600 100 1.13 .97 05/29/03 LEBANON,PA WYOMING,MI 619 86 14 ** TOTAL FOR LEBANON, PA 1 700 600 100 1.13 .97 619 86 14 GRAND TOTALS 3 5,150 4,600 550 1.19 1.06 4327 89 11

BROKERAGE LOAD REVENUE ANALYSIS by Origin CO: JML Page 4s From Bill Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Customer Code 0 through z Summary For AGENT ------------------------------------------------------------------------------- REVENUE TRKPAY MARGIN CUST TRUCK MILES % % REV/MI RV/MI ------------------------------------------------------------------------------- ** TOTAL FOR GRAND RAP,MI 2 4,450 4,000 450 1.20 1.08 3708 90 10 ** TOTAL FOR LEBANON, PA 1 700 600 100 1.13 .97 619 86 14 GRAND TOTALS 3 5,150 4,600 550 1.19 1.06 4327 89 11

BROKERAGE LOAD REVENUE ANALYSIS by Destination CO: JML Page 5d From Bill Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Customer Code 0 through z Detail For AGENT ---------------------------------------------------------------------------- LOAD CUSTOMER SHIPPER CONSIGNEE REVENUE TRKPAY MARGIN CUST TRUCK DATE ORIGIN DESTINATION MILES % % RV/MI RV/MI ---------------------------------------------------------------------------- 8222176 RESOURCE INTERFACE BANK ONE 2,225 2,000 225 1.20 1.08 05/30/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222440 RESOURCE INTERFACE BANK ONE/SOU 2,225 2,000 225 1.20 1.08 05/30/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 ** TOTAL FOR PHOENIX, AZ 2 4,450 4,000 450 1.20 1.08 3708 90 10 8222051 BADGER P CURWOOD SPEC RETURNABLE P 700 600 100 1.13 .97 05/29/03 LEBANON,PA WYOMING,MI 619 86 14 ** TOTAL FOR WYOMING, MI 1 700 600 100 1.13 .97 619 86 14 GRAND TOTALS 3 5,150 4,600 550 1.19 1.06 4327 89 11

BROKERAGE LOAD REVENUE ANALYSIS by Destination CO: JML Page 5s From Bill Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Customer Code 0 through z Summary For AGENT ------------------------------------------------------------------------------- REVENUE TRKPAY MARGIN CUST TRUCK MILES % % RV/MI RV/MI ------------------------------------------------------------------------------- ** TOTAL FOR PHOENIX, AZ 2 4,450 4,000 450 1.20 1.08 3708 90 10 ** TOTAL FOR WYOMING, MI 1 700 600 100 1.13 .97 619 86 14 GRAND TOTALS 3 5,150 4,600 550 1.19 1.06 4327 89 11

BROKERAGE LOAD REVENUE ANALYSIS CO: JML Page 6d From Bill Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Customer Code 0 through z Detail For AGENT ------------------------------------------------------------------------------- LOAD CUSTOMER SHIPPER CONSIGNEE REVENUE TRKPAY MARGIN CUST TRUCK DATE ORIGIN DESTINATION MILES % % RV/MI RV/MI ------------------------------------------------------------------------------- 8222051 BADGER P CURWOOD SPEC RETURNABLE P 700 600 100 1.13 .97 05/29/03 LEBANON,PA WYOMING,MI 619 86 14 8222176 RESOURCE INTERFACE BANK ONE 2,225 2,000 225 1.20 1.08 05/30/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 8222440 RESOURCE INTERFACE BANK ONE/SOU 2,225 2,000 225 1.20 1.08 05/30/03 GRAND RAP,MI PHOENIX,AZ 1854 90 10 GRAND TOTALS 3 5,150 4,600 550 1.19 1.06 4327 89 11

BROKERAGE LOAD REVENUE ANALYSIS CO: JML Page 6s From Bill Dates 05/01/03 thru 05/31/03 Run Date: 10/02/03 From Customer Code 0 through z Summary For AGENT ------------------------------------------------------------------------------- REVENUE TRKPAY MARGIN CUST TRUCK MILES % % RV/MI RV/MI ------------------------------------------------------------------------------- GRAND TOTALS 3 5,150 4,600 550 1.19 1.06 4327 89 11

DETAIL PERCENTAGE CARRIER REVENUE REPORT Run Date: 02/05/04 For Agent Co:JML Page: 1d For Carriers: 0 thru z From Bill Dates 05/01/03 thru 05/31/03 ------------------------------------------------------------------------------CARRIER ID NAME TOTAL MARGIN AGT PAY CAR PAY CARR LOAD# CITY, ST MILES % % % RPM -------------------------------------------------------------------------------- FTCOG FOREWAY TRANSPORTAT 8222051 LEBANON, PA 700.00 100.00 40.00 600.00 .97 WYOMING, MI 619 14 6 86 TOTALS 1 700.00 100.00 40.00 600.00 .97 619 14 6 86 JEEMG JOANNA EXPRESS INC. 8222176 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 PHOENIX, AZ 1854 10 6 90 TOTALS 1 2,225.00 225.00 135.00 2,000.00 1.08 1854 10 6 90 SMROG STEVE MOX TRUCKING 8222440 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 PHOENIX, AZ 1854 10 6 90 TOTALS 1 2,225.00 225.00 135.00 2,000.00 1.08 1854 10 6 90 GRAND TOTALS 3 5,150.00 550.00 310.00 4,600.00 1.19 4327 11 6 89

SUMMARY PERCENTAGE CARRIER REVENUE REPORT Run Date: 02/05/04 For Agent Co:JML Page:1s For Carriers: 0 thru z From Bill Dates 05/01/03 thru 05/31/03 -------------------------------------------------------------------------------- CARRIER ID NAME TOTAL MARGIN AGT PAY CAR PAY CARR LOAD# MILES % % % RPM -------------------------------------------------------------------------------- FTCOG 1 700.00 100.00 40.00 600.00 .97 FOREWAY TRANSPORTAT 619 14 6 86 JEEMG 1 2,225.00 225.00 135.00 2,000.00 1.08 JOANNA EXPRESS INC. 1854 10 6 90 SMROG 1 2,225.00 225.00 135.00 2,000.00 1.08 STEVE MOX TRUCKING 1854 10 6 90 GRAND TOTALS 3 5,150.00 550.00 310.00 4,600.00 1.19 4327 11 6 89

DETAIL PERCENTAGE CARRIER REVENUE REPORT Run Date: 02/05/04 For Agent Co:JML Page: 2d For Carriers: 0 thru z From Dispatch Dates 05/01/03 thru 05/31/03 -------------------------------------------------------------------------------- CARRIER ID NAME TOTAL MARGIN AGT PAY CAR PAY CARR LOAD# CITY, ST MILES % % % RPM -------------------------------------------------------------------------------- CCG3G COAST TO COAST TRAN 8223984 GRAND RAPIDS, MI 900.00 175.00 105.00 725.00 .87 FORT BENNING JU, GA 834 19 12 81 TOTALS 1 900.00 175.00 105.00 725.00 .87 834 19 12 81 FTCOG FOREWAY TRANSPORTAT 8222051 LEBANON, PA 700.00 100.00 40.00 600.00 .97 WYOMING, MI 619 14 6 86 TOTALS 1 700.00 100.00 40.00 600.00 .97 619 14 6 86 IEMEG IRON EAGLE EXPRESS 8222234 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 PHOENIX, AZ 1854 10 6 90 TOTALS 1 2,225.00 225.00 135.00 2,000.00 1.08 1854 10 6 90 JEEMG JOANNA EXPRESS INC. 8222176 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 PHOENIX, AZ 1854 10 6 90 TOTALS 1 2,225.00 225.00 135.00 2,000.00 1.08 1854 10 6 90 KAWIG K&A CARRIER SERVICE 8224057 SOUTH EASTON, MA 500.00 100.00 40.00 400.00 3.23 WATERBURY, CT 124 20 8 80 TOTALS 1 500.00 100.00 40.00 400.00 3.23 124 20 8 80 LVLAG LAWTON VALLEY LINES 8222101 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 PHOENIX, AZ 1854 10 6 90 8222275 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 TEMPE, AZ 1844 10 6 90 8222283 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 TEMPE, AZ 1844 10 6 90 8222564 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 TEMPE, AZ 1844 10 6 90 8222572 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 TEMPE, AZ 1844 10 6 90 TOTALS 5 11,125.00 1,125.00 675.00 10,000.00 1.08 9230 10 6 90 SMROG STEVE MOX TRUCKING 8222440 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 1.08 PHOENIX, AZ 1854 10 6 90 TOTALS 1 2,225.00 225.00 135.00 2,000.00 1.08 1854 10 6 90 SUBAG SERV U INC 8222705 GRAND RAPIDS, MI 1,175.00 225.00 135.00 950.00 .00 KING OF PRUSSIA, PA 0 19 11 81 TOTALS 1 1,175.00 225.00 135.00 950.00 .00 TTH1G TOMLIN TRUCKING & B 8222499 GRAND RAPIDS, MI 2,225.00 225.00 135.00 2,000.00 .00 PHOENIX, AZ 0 10 6 90 TOTALS 1 2,225.00 225.00 135.00 2,000.00 .00 0 10 6 90 GRAND TOTALS 13 23,300.00 2,625.00 1535.00 20,675.00 1.42 16369 11 7 89

SUMMARY PERCENTAGE CARRIER REVENUE REPORT Run Date: 02/05/04 For Agent Co:JML Page: 2s For Carriers: 0 thru z From Dispatch Dates 05/01/03 thru 05/31/03 -------------------------------------------------------------------------------- CARRIER ID NAME TOTAL MARGIN AGT PAY CAR PAY CARR LOAD# MILES % % % RPM -------------------------------------------------------------------------------- CCG3G 1 900.00 175.00 105.00 725.00 .87 COAST TO COAST TRAN 834 19 12 81 FTCOG 1 700.00 100.00 40.00 600.00 .97 FOREWAY TRANSPORTAT 619 14 6 86 IEMEG 1 2,225.00 225.00 135.00 2,000.00 1.08 IRON EAGLE EXPRESS 1854 10 6 90 JEEMG 1 2,225.00 225.00 135.00 2,000.00 1.08 JOANNA EXPRESS INC. 1854 10 6 90 KAWIG 1 500.00 100.00 40.00 400.00 3.23 K&A CARRIER SERVICE 124 20 8 80 LVLAG 5 11,125.00 1,125.00 675.00 10,000.00 1.08 LAWTON VALLEY LINES 9230 10 6 90 SMROG 1 2,225.00 225.00 135.00 2,000.00 1.08 STEVE MOX TRUCKING 1854 10 6 90 SUBAG 1 1,175.00 225.00 135.00 950.00 .00 SERV U INC 0 19 11 81 TTH1G 1 2,225.00 225.00 135.00 2,000.00 .00 TOMLIN TRUCKING & B 0 10 6 90 GRAND TOTALS 13 23,300.00 2,625.00 1535.00 20,675.00 1.42 16369 11 7 89