ACI World Report

I want to flag two important events this month the ACI Airport Economics and Finance Conference in London and the imminent announcement of the top performers in the ACI Airport Service Quality survey for 2009 Although these appear to be two distinct fields they share a common driver ndash helping airports to meet customer expectations The Finance conference will focus on multiple facets of managing airport business as we emerge from a tough financial year Preliminary 2009 traffic results indicate clear signs of renewed stability and even growth in both domestic and international markets In turn this growth is an early warning sign that once again airports must plan for and finance future capacity expansion

At the same time the customer will judge our performance and our ability to deliver high quality service consistently over time In an increasingly competitive market ASQ supports our business planning efforts through benchmarking and best practice guidance in order to help us identify priority areas for improvement

I look forward to seeing many ACI members at the conference where we will get a jump start on planning for our future needs and ensuring that we continue to serve our communities well

Angela GittensDirector General ACI World

February 2010

Message from the Director General

Organised by

InsightMedia Ltd

The 2nd AnnualACI Airport Economics and Finance

February 23 - 24 2010 Lancaster London UK

The premier industry conference amp Exhibition on economic sustainability

wwwaciaeroeconfin

Jointly Hosted by

ACI World amp ACI Europe Media partners

Platinum sponsor Gold sponsor

Contents1 MessagefromtheDirectorGeneral

2 ACIWorldatICAO

4 ACIWorldatworkwithPartners

5 ACIWorldStandingCommittees

7 Statistics

10 WorldBusinessPartnersProgramme

11 AirportServiceQualityProgramme

12 Events for2010

15 ACIGlobalTraining

18 Magazines

19 Publications

19 Updates

Taj Palace Hotel New Delhi September 22-24 2010

A partnership betweenHosted by

THE

POWEROF

INDIANEW HORIZONS FOR AIRPORT

COMMERCIAL REVENUES

2

ACI World at ICAO

Advocate Communicate Initiate by Georgina Graham Director ICAO Bureau

Happy New Year ndash a little late you might think so I should clarify ndash Happy Chinese New Year ndash the Year of the Metal Tiger According to lore those born in the year of the Tiger are amongst other things labelled as calm but also as rebellious fearsome but also affectionate Indeed according to writer Richard Giles the Metal Tiger ldquorepresent[s] the kind of forces necessary to succeed with very difficult tasks The impossible just might be possible during this challenging yearrdquo

The dichotomy that is represented by the description above is also apparent in the task ahead of us at the International Civil Aviation Organization (ICAO) this year A year when key issues this industry faces will be played out upon the world stage and both our regulators and airports airlines and other key industry partners will be judged according to their outcome Think Environment Security and of course Safety Already in 200 we have witnessed either incidents or consequences of incidents that have occurred in these fields ndash the continuing post COP5 discussions the escalating response to the 225 security incident and of course the tragic loss of life faced after the Ethiopian Airlines Flight 409 disaster

National governments are usually seen to be at the forefront of responses to these types of events however before we even reach that stage ICAO the body tasked with setting standards and recommended practices to ensure the safe orderly and economically sound operations of the air transport industry has debated and discussed and cast its expert view upon the issues that our industry has faced or is facing Testament to these ongoing deliberations are the constantly updated Annexes to the Chicago Convention the production of Guidance Material and other instruments to provide States with the regulations they require to effectively oversee air transport within their territory As an example the ICAO Council in its forthcoming session will discuss issues as diverse as the ICAO Comprehensive Aviation Security Strategy to the status of compliance of States with the Machine Readable Passport deadline

Why will ICAOrsquos year ahead this year of the Metal Tiger be a challenging one Expectations are high from the 90 Contracting States that ICAO will continue to take up the mantle and adhere to its mandate under the Chicago Convention as stated above Yet it must achieve this mammoth task with a zero nominal growth budget in a challenging economic climate and balancing the need for efficiency with the safety of the travelling public with more passengers flying than ever before It is imperative that we play our part in ensuring that ICAOrsquos goals are

met and our own challenge is to do this whilst ensuring that our membersrsquo needs are well represented amongst those of our industry partners such as airlines and air navigation service providers

The CAEP8 meeting agreed a new aircraft engine NOx stringency standard

The ICAO Committee on Aviation Environmental Protection - CAEP8 standard for Medium and Large engines (generally for aircraft over 00 seats) will be 5 lower than the old CAEP6 standard For Small engine families (generally for aircraft like regional jets under 00 seats) the reduction is 5 The implementation date will be December 20 and one agreed caveat was that any engine production cut-off would not be implemented before 208

ACI had supported a slightly higher new NOx standard (5 reduction) for smaller aircraft but an identical standard large aircraft This was supported by European States The US supported what became the final outcome Some other States supported slightly less stringent standards ACI and its members can be satisfied with the outcome

The aircraft and engine manufacturers (ICCAIA) and IATA supported a lesser standard for the very largest engines and have noted that it will be very difficult to modify some of the largest in-production engines to achieve this new standard by 20 All recently certified and soon-to-be certified aircraft engine will comfortably comply with the standard

Next week Future Work will be considered including CO2 and Particulate Matter certification and possibly a new noise stringency standard on the work programme

Airportrsquos View of New NOx Stringency Standard - Presented by ACI

Working Paper on Environmental and Economic Assessment of the NOx Stringency Scenarios - Presented by Rapporteurs of MODTF and FESG

We are now half way through the CAEP (Committee on Aviation Environmental Protection) which as reported below has discussed issues such as noise and NOx stringency In the coming month we will finalise our preparations for the Next Generation of Aviation Professionals Symposium the Aviation Security Panel meeting as well as the High Level Meeting on Safety Look out in forthcoming issues for information on the importance of these meetings and how their outcomes may impact you in your daily operations and the day to day running of your airport So it seems that we will need to assume in 200 the traits of the Metal Tiger ndash fiercely defending and protecting our industry yet simultaneously - as we prepare for the 200 ICAO Assembly the outcome of which will set the agenda for the next three years 20-0 ndash consider and implement new and effective ways to ensure a viable and safe air transport industry

Gung Hay Fat Choy

4

ACI World at work with PartnersACI World formalises a new Plan of Collaboration with WHO

ACI World has agreed a new -year Plan of Collaboration with the World Health Organization (WHO) which formalizes its working relations with the UN body

This Plan of Collaboration supports the WHO Strategic Objective of strengthening public health security in travel and transport Specifically ACI will be working with the WHO to build the core capacities at airports that are required in the International Health Regulations (IHR) 2005 This will focus on developing best practice guidelines in three areas

bull vector control management (eg controlling rodent and insect populations in and around airports to prevent the spread of disease)

bull pandemic preparedness andbull contingency planning for other public health risks

Action required of airportsAs part of this work the WHO has commissioned a survey to review the response to the Influenza A(HN) outbreak Specifically it focuses on the actions taken at airports ports and border crossings during the period April- July 2009

The survey response period has been extended to 5 February 200 Please check with the responsible person to see if the survey has been completed for your airport If it has not then we urge you to complete the survey now The survey is completed anonymously and the results will be reported in aggregate form thus ensuring complete confidentiality

The survey can be completed and submitted online HERE [httpwwwaciaeroaciacidownloadsWHO_SURVEY_AIRPORTSpdf]

Alternatively it can be completed manually and emailed to PAGsurveyswhoint

The Plan of Collaboration with WHO dovetails well with ACIrsquos pandemic preparedness work with ICAO The ACI World Annual General Assembly passed a resolution in Kuala Lumpur urging governments and the industry to enhance their preparedness and capacity to deal with out breaks of communicable disease It also urged national authorities and the industry to actively support the ICAO Cooperative Arrangement for Preventing the Spread of Communicable Disease through Air Travel (CAPSCA) initiative in their region This initiative brings together experts from various organizations (in government public health and the aviation sector) from the countries in the region that are responsible for planning and implementing the response to outbreaks of communicable disease

Craig Bradbrook (Director Security amp Facilitation ACI World) commented ldquoThe Resolution passed at the General Assembly shows how important airports and ACI view this work As we have seen in the past seven years with SARS Avian influenza and then A(HN) public health emergencies have the potential to disrupt air travel and airport operations Such out breaks come without prior warning and can escalate into a crisis very quickly Governments and the industry need to ensure that we are adequately prepared for the next outbreakrdquo

5

ACI World Standing CommitteesVacancies on ACI World Standing Committees

World Security Standing Committee World Facilitation amp Services Standing Committee

ACI World invites applications from airport representatives and World Business Partners who would be interested in serving as Members at Large on either the World Security Standing Committee or the World Facilitation amp Services Standing Committee These committees which comprise 25 airport and business partner professionals from all regions of the world play an invaluable role in supporting ACI and the World Governing Board

The role of a Standing Committee is tobull monitor industry developments and trends and their implications on airportsbull advise on strategic policy and technical issues and help formulate industry

positions particularly for ICAO Panels and working groupsbull help define industry best practice and standards (where appropriate)bull assist in the production of guidance material training content and other

publicationsbull advise on the need and assist in the development of industry benchmark

surveys analysis and reports andbull advise on the staff training and developments needs of airports

World Security Standing CommitteeCovers all aspects of ICAO Annex 7 airport security and international aviation security regulation Current key areas of focus include protecting landside areas of airports integrating security with airport passenger facilitation passenger and baggage screening technologies human factors cargo security and training

World Facilitation amp Services Standing CommitteeCovers all aspects of ICAO Annex 9 the facilitation processes for passengers baggage cargo and mail border clearance processes facilitating passengers with reduced mobility airport service quality performance measurement and benchmarking terminal design issues inter-modal access to airports public health issues and emergency preparedness

The appointment as a Member at Large is for a period of three years Normally there are one or possibly two meetings per year The Committee also carries out work in between meetings using the internet and if necessary conference calls English is the working language for the committees

These Committees provide excellent networking and professional development opportunities

How to applyIf you would like to nominate yourself or one of your colleagues for either of these committees or would like further information please contact Craig Bradbrook (Director Security and Facilitation) at cbradbrookaciaero or telephone +4 22 77 876

Next Meeting of the World Security Standing Committee and World Facilitation amp Services Standing Committee 29-0 April 200 in Orlando Florida after the ACI-NA Spring Conference

A special programme including participation in the conference and joint sessions of the two committees is planned together with a joint session with the ACI World Airport IT Standing Committee

6

ACI Standardized Information Services (ACI-SIS) Working Group

A new IT initiative to enhance data exchange among airports and aviation partnersThe ACI Standardized Information Services (ACI-SIS) Working Group had its 2nd Meeting in Frankfurt 2st January This collaborative initiative which was launched at the last meeting of the ACI World Airport IT Standing Committee (AITSC) in Lisbon June 2009 had its kick-off meeting in Amsterdam Schiphol last November

The main goal of this project is to provide recommendations to standardize implement and integrate efficiently a set of information exchange processes among airports and partners by means of using Service Oriented Architecture (SOA) concepts The group is working on the development of open standardized web-services compatible with existing standard formats - as Aviation Information Data Exchange (AIDX) and Passenger Information Data Exchange (PADEX) At this stage the group is focused on two main priorities Common Bag-Drop services and Passenger Status services

Current participants include Schiphol Group Fraport Munich Airport Indra SITA and Siemens Other airports and partners have shown great interest in this important initiative

If you are interested in participating or just want to receive more information on ACI World Airport IT initiatives please contact

agarciaaciaero or visitwwwaciaeroairportit

7

PaxFlash and FreightFlashTraffic - December 2009

Strong traffic growth in December 2009Global passenger traffic up by 5 freight up 23

In December 2009 the ACI PaxFlash and FreightFlash traffic reports show a surge in traffic worldwide Global airport passenger traffic rose by 5 percent relative to December 2008 (Table ) Both international passenger traffic (up by 56 ) and domestic traffic (up by 52 ) were boosted by strong performance across Asia Pacific (+57 international +4 domestic) All regions saw increases except for North America which remained flat ( see Table 2 in the complete release)

Statistics

TABLE SUMMARY WORLDWIDE TRAFFIC RESULTS DECEMBER 2009( CHANGE)

Dec 2009 over Dec 2008

YTD JanndashDec 2009 over YTD 2008

Rolling 2 months through Dec 2009

PaxFlash International passenger 56 - 40 - 40

Domestic passenger 52 - 2 - 2

Total passenger 53 - 26 - 26

FreightFlash International freight 279 - 0 - 0

Domestic freight 5 - 28 - 28

Total freight 233 - 80 - 80

There are clear signs of renewed passenger traffic demand at many airports worldwide in this monthrsquos results International traffic grew faster than domestic traffic at most airports in China Traffic in India both domestic and international surged in December (Delhi +2 Bangalore +7 and Mumbai +29 with Mumbai domestic traffic increasing by 9) Similarly traffic growth is on the mend in Russia driven by domestic traffic growth at the Moscow airports ranging from 2 to 40 percent

ACI World Director of Economics Andreas Schimm comments ldquoLooking at full year 2009 global traffic results were much better than expected early in the year finishing at just 26 percent below 2008 Fears that third quarter traffic would decline substantially did not materialize and the stabilization seen provided a platform for remarkable fourth quarter growth Even taking into account falling global traffic demand in late 2008 and the impact on Asia Pacific results in 2008 of the closure of the Bangkok airport due to a political siege which slightly inflate the percentage growth comparison passenger and freight results are very promising rdquo

Overall global figures were boosted by strong domestic traffic in China India and Brazil where volumes surged in the second half of 2009 For the full year traffic results highlight a split between the two largest aviation markets (North America and Europe) each of which lost more than 5 percent traffic in 2009 and the continued

8

expansion of Asia Pacific Latin America-Caribbean and Middle East markets Top performance results in the international category were seen at Dubai (+96) Kuala Lumpur (+88) and Istanbul (+7) the only airports with more than 0 million passengers per annum to register growth in 2009 Airports in Africa suffered a moderate 5 percent setback for the year mainly caused by declines in domestic traffic whereas international shrank only marginally

Freight results show that traffic in November and December was remarkably strong balancing the severe losses sustained in the first quarter 2009 and narrowing the gap with performance in 2008 Table (in the full report) indicates the positive performance figures for almost all regions (except Latin America- Caribbean domestic traffic) with international freight out pacing domestic in December and surging ahead by 28 percent This strong result illustrates the mounting confidence in the global economic recovery and significant pent-up demand Nonetheless it is too early to consider this performance as a future indicator of a sustainable economic recovery as this rebound is of a more technical than fundamental nature For the full year freight traffic remains below 2008 performance ( -8 worldwide - 28 domestic -0 international)

Schimm added ldquoACI World and ACI Europe look forward to an excellent turn-out at their 2nd annual ACI Airport Economics and Finance Conference in London 2-24 February 200 The situation is evolving rapidly now and airport executives will have the opportunity to look at the ramifications of this market evolution what it means not only in financial terms but also in terms of airport investments and future capacityrdquo

Read the full press release with additional tables and charts

To subscribe to the FULL Monthly reports click on the links below

Monthly Worldwide

Airport Traffic Statistics

Monthly International

Passenger and Freight Report

wwwaciaerodatacentre

9wwwaciaerodatacentre

Buy your copy of the 4th edition of the ACI Airport Economics Survey that was released in late December 2009 The Survey has data and analysis regarding airport operations for 2008 based on ACI member input through the survey conducted in 2009 (quarters 2 and ) This survey drew a strong response from 709 airports that together handled 4 billion passengers or about 70 percent of worldwide traffic in 2008 providing unique insights into economics and finances of airports around the world

1ACI Quarterly Traffic Bulletin Q3 2009

Quarter 3 2009 showed a marked improvement of passenger traffic and freight volumes compared previous quarters While passenger traffic was almost flat at 03 (Figure 1) freight volumes shrank by 63 Relative to the year-to-date performances these numbers clearly indicate the beginning of a recovery in the air transport sector and confirm signs of a recovery in the global economy as a whole Also passengers return faster to the market than capacity as aircraft movements comparatively showed only a minor improvement in the third quarter Quarter 3 figures are crucial as they represent the travel and holiday season traditionally the busiest months of the year in terms of passenger volumes

Quarterly figures (all figures presented are year-on-year comparisons)

Figure 1 Q3 2009 percentage growth year-on-year and year-to-date

BulletinQUARTERLY TRAFFICQ3 2009

year-on-yearyear-to-date

-03

-63

-41-46

-138

-66

-16

-14

-12

-10

-8

-6

-4

-2

0Passengers Freight Movements

The ACI Policy and Recommended Practices Handbook 2009 outlines ACI official Policy and Recommended Practices formulated by ACI Committees and ratified by the World Governing Board and the General Assembly In this 2009 edition the Airport Economics chapter has been completely revised

NOW

AVAILABLE

The Q-2009 issue of the ACI Quarterly Traffic Bulletin is now available Visit ACI Publications to order this and other ACI publications

wwwaciaeropublications

ACI compiles a wide range of airport traffic statisticsbull summary monthly PaxFlash and FreightFlash reports bull monthly Worldwide Airport Traffic Report (WATR)bull monthly International Passenger and Freight Report (IPFR)bull Quarterly Traffic Bulletin bull comprehensive Annual World Airport Traffic Report (AWATR)

The full reports are a paid-for service produced by ACI and give comprehensive commentary charts and full data from all participating airports

Statistics Publications

Click here to Read the Press Release about the ACI Airports Economics Survey 2009

0wwwwbpaero

World Business Partners Programme

On January 200 ACI regionalized the World Business Partner Programme to increase the value and benefits of the programme to its members The regional WBP offices will be able to provide support that is familiar with regional issues and activities as well as continuing to provide cross-regional and global activities and enabling participation in ACI Committees

In the next few weeks WBP members will be asked to confirm the region where the majority of their airport related revenues are generated when they receive their 200 invoices in order to confirm Primary Regions and to identify potential Affiliate Region Membership interest Regional membership rates and benefits for both Primary Region Members as well as Affiliate Region Members will also be sent out

Visit your regional WBP website for more information by clicking on the tabs below

AVIATION DIALOGUE By ACI World Business Partners

The WBP Board are calling for submissions of papers for the second issue of Aviation Dialogue on lsquoImproving customer service and processes at the airportrsquo

The topic covering all ACI WBP activities is an additional opportunity for you to share your companyrsquos experience knowledge and expertise in the aviation industry The Board therefore encourages each of you to submit its non-commercial white papers to hbaggottaciaero by 2nd March 200

Contact your regional WBP representative for more information

ACI Africa Ali Tounsi atounsiaci-africaaeroACI Asia Pacific SL Wong slaci-asiapacaero ACI Europe Yulia Plyusnina Yuliaplyusninaaci-europeorgACI Latin America and Caribbean Eduardo Flores efloresdcaci-lacaeroACI North America Amy Peters APetersaci-naorg

The World Leader inAirport Service Benchmarking

The Airport Service Quality Programme is very pleased to welcome CincinnatiNorthern Kentucky International Airport and Istanbul Atatuumlrk Airport to the ASQ Survey which now numbers 40 airports

wwwairportservicequalityaero

Airport Service Quality Programme

ASQ Awards for 2009Look out for the announcement of the Airport Service Quality (ASQ) Awards in mid-February These awards are given in recognition of the top performing airports that have achieved outstanding results in the ASQ Survey Programme The ASQ Survey is the ACI benchmarking tool for Airport Service Quality

ASQ Awards are determined solely on the basis of passenger views expressed through on-site surveys which are conducted on a regular basis throughout the year ASQ awards therefore recognize consistent best practice implementation by airports that are genuinely committed to service excellence

For more information on the ASQ Programme visit wwwairportservicequalityaero or contact Craig Bradbrook at cbradbrookaciaero

2

Events for 2010

2010February2 - 24 ACI World ndash ACI Europe

2nd Airport Economics and Finance Conference and Exhibition

London UK

April2 - 2 Airport Cities 2010 World Conference amp

ExhibitionBeijing China

May - 4 ACI Asia-Pacific

5th Assembly Regional Conference amp Exhibition

Sanya Hainan China

June6 - 8 ACI Europe

20th Annual Assembly Congress and Exhibition

Milan Italy

September - 8 ACI Africa

20th Assembly Regional Conference amp Exhibition

Abuja Nigeria

5 - 6

22 - 24

5th Aviation and Environment Summit

Power of India New Horizons for commercial airport revenues

Geneva SwitzerlandNew Delhi India

26 - 29 ACI North America19th Annual Conference and Exhibition

Pittsburgh USA

November -

24 - 25

ACI World ndash ACI Latin America-Caribbean 20th World Annual General Assembly amp Annual Conference and Exhibition2nd ACI Environment Seminar

Bermuda

Quito Ecuador

Note

Date change

for Power of

India

wwwaciaeroevents

Airport Economics and Finance Conference in London UK23 - 24 February 2010 Donrsquot miss THE 200 Airport Economics and Finance conference in London This is the perfect opportunity for airport CEOs CFOs and finance managers as well as investors airport proprietors regulators and academics to come together to discuss the implications share expertise exchange ideas and solutions and formulate strategic responses to the fundamental challenges facing the industry today

The forum provides a one stop global platform to facilitate discussion of the key issues that will shape the financial performance and help ensure the long-term financial health of your airport business

DAY ONE - FEBRUARY 23 2010Session - State Of The IndustrySession 2 - Assessing Airport FinancingSession - Airport Performance Management AndSession 4 - Consultation With Users ndash Are We On The Same Page

DAY TWO - FEBRUARY 24 2010Session 5 - Governance amp Economic OversightSession 6 - The CFO Perspective Steering The Ship After The StormHigh Yield Airport Investment Opportunity ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP)Session 7 - Afternoon Workshop Airport Pricing

Organised by

InsightMedia Ltd

The 2nd AnnualACI Airport Economics and Finance

February 23 - 24 2010 Lancaster London UK

The premier industry conference amp Exhibition on economic sustainability

wwwaciaeroeconfin

Jointly Hosted by

ACI World amp ACI Europe Media partners

Platinum sponsor Gold sponsor

Download the Conference Brochure

Networking Opportunities

Monday Evening February 22 2010Drinks Reception - Lancaster London

All participants are invited to attend the Drinks Reception

in the exhibition area of the Lancaster London The exhibition will be officially opened for this occasion

and delegates will be able to browse the stands and

take this opportunity to meet fellow delegates sponsors and speakers in a relaxed

atmosphere

Tuesday Evening February 23 2010

Gala Evening - Lancaster London

All participants are invited to attend the buffet-style Gala

Eveningsponsored by GIP which will take place at the Lancaster

London

wwwaciaeroecofin

Donrsquot miss

this ACI

event

4

Click below to link through to theACI Regions for their full listing of events

ACI Africa

ACI Asia Pacific

ACI Europe

ACI Latin America and Caribbean

ACI North America

ACI AfricaACI AsiaPacific

ACI Europe

ACI Latin AmericaCaribbean

ACI North America

Visit your ACI Region Officeisit your ACI Region Office

5th ACI Asia-Pacific Annual Conference Assembly and Exhibition

Navigating Airport Business through

Challenges andOpportunities

11-14 May 2010Sanya Hainan ChinaHilton Sanya Resort amp Spa (conference venue)HNA Resort Host Organizer

wwwaci-asiapacaerowwwaci-asiapacaero

The 3rd annual conference amp exhibitionREGIONAL AIRPORTSEngines for economic recoveryDubrovnik CroatiaMarch 15-17 2010

Organiser

Platinum sponsorsHost airport

Hotel

reg

Media partners

Host

wwwaci-europe-smagcom

Dubrovnik

Supported by

wwwairportconferencecom

LIVETRANSLATION

IN CHINESE amp ENGLISHWORLD CONFERENCE amp EXHIBITIONWORLD CONFERENCE amp EXHIBITION

Beijing ChinaApril 21-23 2010

China World Hotel Beijing

Beijing welcomes youHosted by

Endorsed by

Organiser

Ocial carrier

ASIA PACIFIC AIRPORTS

reg

Gold sponsors

Silver sponsors

Platinum sponsors

Media partners

Regional Events

5

ACI Global Training

Cream of the Crop Airport Executive Leadership Programme educates industries finest

Airport Executive Leadership Programme (AELP) fosters the development of strategic management skills preparing individually selected candidates to handle senior-level executive responsibilities and creating a network of future airport industry leaders Each two-month course employs a combination of face-to-face and web-based sessions using state-of-the-art communications technology along with lectures case studies and group exercises with role play including a simulation of meeting of airport chief executives faced with a challenging agenda of issues The next AELP session will begin on 26 April with the classroom session in Montreal on 5 - 2 May The registration deadline is April

For more information contact Nathalie Zulauf at nzulaufaciaero in Geneva or Paul Behnke at pbehnkeaciaero in the United States

Date Course Programme Country Location Language Price

0-05 March 200 Airport Human Resources Management Other

Subjects

Switzerland Montreux English EUR 000

02-04 March 200 Airport Non-Aeronautical Revenues Economics South Africa Johannesburg English EUR 650

0-05 March 200 Seguridad Aeroportuaria - Anexo 4 Safety Panama Panama City Spanish USD 650

07- March 200 GSN Module 2 - Airside Safety and

Operations

GSN United Arab

Emirates

Abu Dhabi English EUR 000

08-2 March 200 GSN Module - Safety Management

Systems

GSN Trinidad amp

Tobago

Port of Spain English EUR 000

08-0 March 200 Airport Route Development and Marketing Economics Malaysia Kuala Lumpur English EUR 650

09- March 200 Managing Service Quality at Airports Facilitation United Arab

Emirates

Abu Dhabi English EUR 650

4-8 March 200 Apron Management Safety United Arab

Emirates

Abu Dhabi English EUR 000

4-8 March 200 ACI ICAO Airport User Charges Economics United Arab

Emirates

Abu Dhabi English EUR 2000

ACI Global Training Courses - March 2010

Find out more information about each of the courses on offer - click on the links below

Coursecatalogue

Registerforacourse

Courseschedule

qualifies as AMPAP elective

6

Online Learning Centre

ACI Certificate in Airport Environmental ManagementldquoSeattle Tacoma International Airport is proud to partner with Airports Council International to assist in the development of this new online program to share best practices and further the discipline of sustainable airport operations and development around the globe Airports all over the world have expertise to share with each other and this project is a great example of ACIrsquos leadership advancing the professionalism of airport environmental managersrdquo

Elizabeth LeavittChair ACI World Environment Standing Committee

Seattle-Tacoma International AirportDescriptionThis certificate programme provides airport staff with an understanding of the basic principles of sustainable development and environmental management It covers the key environmental impacts associated with airport operations and growth the benefits gained from effective environmental management and the essential elements of implementing an Environmental Management System at your airport

The ACI Certificate in Airport Environmental Management is made up of the following seven modulesModule - Introduction to Airport Environmental Management and SustainabilityModule 2 - Airport Noise Management and Community RelationsModule - Local Air Quality (LAQ)Module 4 - Climate Change and Greenhouse Gas EmissionsModule 5 - Airport Resource ManagementModule 6 - Airport Waste ManagementModule 7 - Implementing an Environmental Management System

DurationApproximately one and a half hours per module

CostCertificate Programme (7 modules) US$69500Individual Modules US$2000

For more information contact the OLC manager eddieragauskasolcaeroor visit our website at wwwolcaero

in partnership with

7

AMPAP kicks off 2010 with great success in South AmericaThe Global ACI-ICAO Airport Management Professional Accreditation Programme (AMPAP) confirmed and consolidated its partnership with Quiport Corporation as participants from five different countries assembled in Quito Ecuador for the first-ever AMPAP Air Transport System course delivery in South America

The senior-level participation in the course acted as a catalyst for stimulating classroom discussions and debates about the most salient issues faced by todayrsquos airport industry Outside the classroom participants had the rare opportunity to visit a Greenfield airport the site of the New Quito International Airport which is already at 50 completion

Mr Philippe Baril President and General Director of Quiport Corporation said ldquowe are very proud and honoured to be associated with AMPAP in Quito for this ground-breaking delivery of the ATS course in South America This programme is indispensable for the development of our managersrsquo talent and for the optimal positioning of South-American organizationsrdquo

Next Opportunities to Join AMPAP scheduled for Toulouse and Mombasa in April

From 12 - 16 April the Toulouse Business School (France) will host the next AMPAP entry course Air Transport System The Aerospace MBA at the Toulouse Business School and AMPAP share a common

enterprising vision of executive training Both believe that investing in staff expertise through training is a key strategy for success For this reason the Toulouse Business School has proudly become the first institution of higher learning to provide academic credit for AMPAP at the graduate levelCLICK HERE TO REGISTER FOR THE AIR TRANSPORT SYSTEM COURSE IN TOULOUSE

The Air Transport System course will also take place in Mombasa (Kenya) from 19 - 23 April in collaboration with the Kenya Airports Authority This will mark the 20th worldwide delivery of

this course since the pilot delivery in 2007 as well as AMPAPrsquos opportunity for strong international participation in AfricaCLICK HERE TO REGISTER FOR THE AIR TRANSPORT SYSTEM COURSE IN MOMBASA

Premier Sponsor

Toulouse FranceApril 12 to 16

Hosted by Toulouse Business School

Mombasa KenyaApril 19 to 23

Hosted by Kenya Airports Authority

Upcoming Opportunities to join in 2010AMPAP

AMPAP ATS course in Quito Ecuador

8

Airport Route Development and MarketingFollowing the request of many ACI member airports ACI Training has developed an Airport Route Development and Marketing training course Improving the function of an airport as a global connection point for the local economy and developing its route network are key for the commercial success for an airport Incoming and outgoing air services and passenger streams will stimulate the revenues from the aviation business and also increase the non-aeronautical revenue streams of the airport This course aims to explain how an airport can successfully attract airlines to open new routes to fly to your airport Two very successful Route Development Managers from ACI member airports will share their experiences and lead group discussions how to best prepare for a successful presentation to the airlines Next coursesKuala Lumpur Malaysia 08-0 MarchBologna Italy 2-4 April

For more information contact Nathalie Zulauf at nzulaufaciaero

wwwaciaerotraining

Magazines

9

Publications

wwwaciaeropublications

ACI produces a range of information handbooks for its members and for the wider aviation industry which are compiled and revised regularly by the subject matter ACI Standing Committees comprising specialists from within the industry

Visit our website to place your order at wwwaciaero or for more information contact publicationsaciaero

wwwaciaero

Published by ACI World GenevaEditor Jenny Waddell jwaddellaciaero +4 22 77 8589

Membership contactsIn an effort to reach all our members and keep you informed of what ACI World is doing for you please let us know if your email address willhas changed Contact Howie Baggott in our membership department hbaggottaciaero

If you are reading this on our website and you would like to receive World Report by email please contact Jenny Waddell jwaddellaciaero

ACI World Airports Directory 2009 updateACI World would like to appoligise for the printing error that crept in during the publication process of the ACI World Airports Directory 2009 - Please note that the correct name for the Global Exchange Group is Global Exchange Group not Global Exchange Group Spain

Updates

wwwaciaerotraining