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ACCOMPLISHMENT REPORT FOR CY 2017

I. INTRODUCTION

The Office of the Vice President (OVP) performs executive, ceremonial, and advocacy functions, collaborating with stakeholders and organizations in both the public and private sectors, to develop and promote programs that uplift the lives of the Filipino people.

Under the leadership of Vice President Robredo, the OVP shifted from performing mainly ceremonial functions to advocating for the welfare of the Filipinos, especially the marginalized.

This led to the restating of the OVP's Mission as an agency committed to serve as a Convergence Platform for Engaging Citizens in Nation-Building, Promoting the Principles of Democracy, and Empowering Communities in the Fight against Poverty. Accordingly, Angat Buhay was developed as OVP's flagship program and primary vehicle for fulfilling its mission.

II. PROGRAMS IMPLEMENTED

A. Angat Buhay: Partnerships Against Poverty

Angat Buhay is the OVP's contribution to the continuing fight against poverty. It brings together the public and private sector - organizations and individuals alike - to address the needs of families in the farthest and the poorest communities in the Philippines. The OVP reaches out to these areas by working with partners in providing interventions and mobilizing support through the six advocacy areas: (1) food security and nutrition; (2) universal healthcare; (3) public education; (4) housing and resettlement; (5) rural development; and (6) women empowerment. To date, Angat Buhay is being implemented in over 170 cities and municipalities and has mobilized support from over 300 partner organizations.

Angat Buhay adheres to a six-prong framework for fighting poverty and achieving sustainable development, which focuses on the most urgent, most difficult aspects of poverty reduction that lack attention, and puts the Filipino family at the front and center of its initiatives.

To better assist and empower these communities, four new modes of engagement were introduced, namely: (1) Angat Buhay in Schools; (2) Angat Buhay Youth; (3) Bridging Leadership; and (4) Metrolaylayan. These modes aim to encourage the active participation of a wider set of partners from various sectors, as well as providing sharper, quicker, and more appropriate responses to the needs of poor communities particularly in times of crises or calamities. The highlights of Angat Buhay activities conducted by the OVP in CY 2017 are outlined in Table 1.0.

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Table 1.0 Highlights of Angat Buhay Activities in C Y 2017

Event/Activity (Date) Brief Description

Launch of Angat Buhay (AB) in Schools (February 10, 2017)

AB in Schools aims to engage students to become actively involved in crafting innovative solutions that address the poverty situation in their localities. It was launched at the Universidad de Sta. Isabel in Naga City. In the following months, this initiative was likewise conducted in Xavier University in Cagayan de Oro City and Assumption College in Makati City

AB Cebu AB Lanao del Sur (March 2017)

AB expanded its reach by working with the provincial governments of Cebu and Lanao del Sur as these provinces recorded the highest poverty magnitude and poverty incidence, respectively, based on the 2015 data from the Philippine Statistics Authority

Bridging Leadership (April 2017 to Present)

The Bridging Leadership Program aims to promote leadership and community participation among Local Government Units (LGUs) through the Bridging Leadership approach. OVP launched the Bridging Leadership program for all A B L G U s to further capacitate them in sustaining the interventions implemented in their localities. This program is being facilitated by OVP 's academic partners from the academe; namely: UP Manila, UP Visayas, and Xavier University

Metrolaylayan (June 9, 2017)

Metrolaylayan aims to equip urban poor families to have access to livelihood/employment opportunities, legal assistance and medical missions.

OVP launched Metrolaylayan in Caloocan City where 30 families were identified to undergo trainings on soap making and food processing. Subsequently, Metrolaylayan was likewise conducted in the following areas:

(1) Barangay Sta. Ana, Pateros on June 30, 2017; (2) Sitio 6, Barangay Catmon, Malabon City on July 17, 2017; (3) Barangay North Bay Boulevard South, Navotas City on August 2, 2017; (4) Barangay 181, Maricaban, Zone 19, Pasay City on Septembers, 2017; and,

(5) Dona Petra, Barangay Tumana, Marikina City on December 12, 2017.

Launch of AB Youth (August 14, 2017)

A B Youth aims to provide leadership training and build a community of youth leaders who are actively involved in community development projects, as well as linking them to potential funding partners to scale up their own socially-oriented programs.

OVP brought together 50 youth organizations to launch A B Youth. The organizations took part in workshops that taught them to craft socially-oriented projects for marginalized communities/groups in their areas. After the series of workshops, 10 youth organizations were granted funding worth P25,000 for their projects by the San Miguel Foundation, an A B partner

AB Women Entrepreneurs' Workshop (September 3-6, 2017)

OVP gathered 49 women micro-entrepreneurs from various A B areas for a 4-day learning exchange workshop on product development. These entrepreneurs were also linked to established partners who committed to further mentor them and help them build their enterprise.

Launch of Angat Kabuhayan

(October 17, 2017)

To mark the first year of A B , the OVP launched Angat Kabuhayan, the program's strategy to provide the poorest families with sustainable livelihood and inclusive employment. The event was attended by 1,111 representatives from the government sector, development agencies, civil society organizations, and the private sector

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Through the different interventions offered by partners under the six (6) main advocacy areas of Angat Buhay, a total of 774,448 individuals and 8,584 families have benefited^ Details of interventions are outlined in Table 2.0.

Table 2.0 Details of Interventions conducted through Angat Buhay Partners

Advocacy / Intervention Individuals Families Resources Mobilized Served Served (Php)

Education 758,991 - P68,487,950.00 Infrastructure (Classroom -Construction)^ 1,720 P29,200,000.00 School Supplies / Learning Materials^ 14,615

-PI,109,350.00

Program / Community -Capacity Building 742,540 P37,278,600.00 Scholarships 116 - P900,000.00 Food Security and Nutrition 2,507 5,736 P10,151,507.90 Feeding / Nutrition Program 2,028 423 P8,602,907.90 infrastructure^ - P I 00,000.00 Program / Community Capacity Building^

79 5,313 P I ,448,600.00

Technical Support / Training^ 400 -Rural Development 6,618 1,407 P41,689,576.00

Provision of Boats ^ 114 - P2,230,000.00 Provision of Farm Input 882 - P790,000.00 Livelihood 15 50 P I ,475,000.00 Access to Credit, Microfinance 4,898 327 P17,084,576.00 Services Livelihood Training 805 34 P19,975,000.00 Program / Community 900 -Capacity Building^ P I 35,000.00

Universal Health Care 3,839 302 P7,261,171.00 Medical / Dental / Surgical Mission 3,205 302 P5,479,600.00 Program / Community Capacity Building^° - 85 -

' Includes projects from AB 50, AB Provincial, AB School, AB Metro Laylayan and excludes projects from AB Disaster and AB Youth. ^ Includes donations of classrooms from F F C C C I I and A G A P P that are at the groundbreaking stage and a school dormitory donation by Yellow Boat of Hope. In computing for the estimates on students reached, one new classroom is estimated to benefit at least 40 students. ^ This refers to the distribution of school supplies and kits for children " a) This includes the setting up of toy libraries (68 students), donation of new classroom chairs (250 students), teacher training (322 teachers), remedial reading program materials (5,300 students and teachers), and the distribution of 92,600 light bulbs (estimated to benefit 736,600 students in Metro Manila and Batangas), b) For Taysan, Batangas, 600 light bulbs were distributed to 600 students. For Metro Manila, the estimated number of students reached was computed as follows; 92,000 light bulbs / 5 light bulbs per classroom = 18,400 classrooms; 18,400 classrooms x 40 students per classroom = 736,000 students, c) Estimated cost for the light bulbs is Php 34,354,600.00 and was computed as follows; 92,600 light bulbs / 3 light bulbs per pack x Php 1,113.00 per pack. * Refers to the setting up of a vegetable play garden. ^ Refers to the provision of food packs (eg . rice and manna packs). ' Refers to a nutrition assessment conducted by Medecins Sans Frontieres. ' In addition, boats were provided to Baras, Catanduanes (20); Bula, Camarines Sur (30); and Dinagat, Dinagat Islands (25) under Disaster. ^ Refers to the distribution of 900 slippers to adults and children. •"' Refers to the 85 youth victims of drug trafficking given psychosocial assistance through football c lasses.

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Advocacy / Intervention Individuals Families Resources Mobilized Served Served (Php)

R P R H " 485 - PI,305,000.00 Provision of Assistive Devices 64 - P476,571.00 for PWDs Housing and Resettlement^^ 1,868 1,139 P3,411,456.00 Infrastructure 1,448 - PI,000,000.00 Water, Sanitation and 300 688 P910,000.00 Hygiene Provision of Solar Kits 451 P I ,501,456.00 and Panels 120 Women Empowerment - 625 -Women Entrepreneurs - 49 -Workshop Babaenihan Campaign - 576 -Total for Advocacy Areas 774,448 8,584 P131,001,660.9

B. Relief Operations

For the year 2017, OVP provided relief and livelihood assistance by distributing food packs and hygiene kits to 90,767 beneficiaries adversely affected by natural and man-made disasters, amounting to P16,659,315.52 sourced from the OVP and various forms of support amounting to P32,747,082.85 provided by partners. The relief assistance was received directly by the beneficiaries from the OVP's partners. A breakdown of beneficiaries and amount of donations per affected areas is provided under Table 3.0.

During the conduct of relief operations, the Vice President or designated OVP Officials personally visited typhoon-hit areas to engage local leaders and the townspeople in consultation to determine the immediate needs that can be addressed by the OVP.

Also as a follow-up to the relief operations. Vice President Robredo convened representatives from the regional offices of line agencies including the Department of Social Welfare and Development (DSWD) and the Department of Interior and Local Government (DILG), together with representatives from various private organizations, to discuss the necessary rehabilitation efforts for areas affected by Typhoon Nina.

Refers to the 435 individuals w/ho participated in family planning workshops and were provided with progestin sub-dermal Implants from Friendly Care Foundation and the 50 individuals who participated in the Gender Orientation, VAW discussion and GAD Planning conducted by the UP Manila Community Health and Development Program.

This excludes HUDCC Accomplishment " Refers to the handwashing facilities provided by Procter and Gamble in Dagupan City. " While Women Empowerment is integrated across all advocacies (especially in Universal Health Care and Rural Development), the beneficiaries indicated here are those who participated in the Babaenihan Campaign in partnership with UNFPA, and the Women Entrepreneurs' Workshop hosted by the O V P

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Table 3.0 2017 Disaster Relief Efforts

As of December 31, 2017

Municipality No. of Beneficiaries OVP Funded Partner Funded

Balo-i 850 - P99,000.00

Baras 20 - P400,000,00

Basilar) 926 P125,000,00 -

Bato 400 - P6,500,000.00

Buhi 460 - P3,131,920.00

Bula 30 - P600,000.00

Calamba 2,471 PI ,185,500.00 -

*Canaman - - P80,000.00

Dinagat 25 - P875,000.00

lligan City 28,767 P4,257,113.80 P3,741,466.85

Inabangan 1,875 - P750,000.00

Lamitan City 1,000 P135,000.00 -

Batangas 9,345 PI ,330,000.00 P200,250.00

Marawi City 4,274 PI ,198,000.00 P930,400.00

Marinduque 338 P I 96,600.00 -

Mati 926 P125,000.00 -

Metro Manila 7,919 P1,307,599.34 P749,041.00

Naga 3,741 P I ,496,350.00 -

Ocampo 460 - P4,581,920.00

Pasacao 460 - P2,581,920.00

*Peftablanca - - P50,400.00

Pili 13 - P200,000.00

*Pola - - P500,000.00

Sagfiay 460 - P I ,621,920.00

Saguiaran 867 - P I 00,980.00

San Andres 7,356 - P249,250.00

*Sta. Cruz - - PI,000,000.00

*Tinambac - - P I 50,000.00

*Tiwi - - P300,000.00

Tondo 2,700 P996,836.00 -

*Torrijos - - P296,305.00

Zamboanga City 2,500 PI ,000,000.00 -

Other Province 12,584 P3,306,316.38 P3,057,310.00

Total 90,767 P16,659,315.52 P32,747,082.85

* Note: There is no indicated number of beneficiaries in some locations because the nature of assistance given on areas mentioned cannot be tracked on a per beneficiary basis.

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C. Social Services Program: Medical and Burial Assistance

The Medical Assistance program helps eligible individuals settle bills for dialysis, hospitalization, chemotherapy, medicines, surgery, procedures, implants, and other medical needs, while the Burial Assistance program helps eligible individuals settle burial costs of their departed. Per our records, there was a 61.47% increase in beneficiaries in FY 2017 which can be attributed to streamlined processes and improved service delivery through a dedicated workforce. A comparative summary of beneficiaries and corresponding disbursement amount for these programs for FY 2016 and FY 2017 are summarized in Table 4.0.

Table 4.0 Summary of Beneficiaries under the Social Services Program

Service Delivered 2016 2017

Service Delivered Number of Beneficiaries Amount Disbursed Number of

Beneficiaries Amount Disbursed

Medical Assistance 11,811 125,778,001.50 19,131 235,335,824.34 Funeral/Burial

Assistance 47 132,690.00 159 441,000.00 Total 11,858 125,910,691.50 19,290 235,776,824.34

In detail, 19,131 indigent clients received medical assistance from the OVP which cover, among others, payment for dialysis, hospital bills, chemotherapy sessions, medicines, surgery, implants, and other procedures and medical needs. The OVP disbursed a total of P235,335,824.24 or an average of about 12,301.28 per beneficiary.

Ceremonial and Advisory Functions

For 2017, OVP engaged in 84,865 activities under its ceremonial functions (vis-a-vis the target of 79,704) which include coordination with LGUs, events by constituents, consultations with communities and partners, and attendance in local and foreign diplomatic engagements.

OVP also provided 2,438 advisory services consisting of general inquires or requests for assistance on public services, AB Partnership inquiries, and inquiries on medical and burial assistance. This accomplishment is beyond the original projection or target of 1,709 for 2017.

OVP acted on a total of 233,167 various requests for assistance within the prescribed period, which were received through letters, walk-ins, and phone calls, which is beyond the estimate or target of 202,952 requests.

A comparison of FY 2016 and FY 2017 accomplishments and targets of OVP activities are summarized in Table 5.0. While still going beyond the FY 2017 targets, the decrease in ceremonial functions is attributed to the shift into a more advocacy-oriented function, particularly focusing on the six (6) priority areas of Angat Buhay.

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Table 5.0 FY 2016 vis-a-vis FY 2017 Targets and Accomplishments

MFO / Performance Indicators

2016 Targets

2016 Actual

2017 Targets

2017 Actual

Ceremonial Functions 92,269 137,179 79,704 84,865

Advisory Functions 1,096 3,175 1,709 2,438 Requests for Assistance Acted Upon Within the Prescribed Period 151,617 167,266 202,952 233,167

Table 6.0 Accomplishments vis-a-vis Targets for the Ceremonial Functions

C E R E M O N I A L FUNCTIONS • Target • Actual

0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000

Table 7.0 Accomplishments vis-a-vis Targets for the Advisory Functions

A D V I S O R Y FUNCTIONS • Target • Actual

0 500 1,000 1,500 2,000 2,500 3,000 3,500

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Table 8.0 Accomplishments vis-a-vis Targets for Requests for Assistance

Acted Upon Within the Prescribed Period

R E Q U E S T S F O R A S S I S T A N C E A C T E D U P O N W I T H I N T H E P R E S C R I B E D P E R I O D

• Target • A c t u a l

!L lllllllllillllliilillililllillllillli^ 202,952 9liliilllllllllllllllillllllllllllllil1llllllllliill»^

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lilli.<>IIMI.m»Hli;iildHI,>n..Ui.<:HlIiauJ<).ldhlfl,ll!lllliUtllillSiJIIUHD

0 50,000 100,000 150,000 200,000 250,000

III. INSTITUTIONAL DEVELOPMENT A. Quality Management System compliant with ISO 9001:2015 Standards

In March 2017, the OVP began the process of establishing a Quality Management System (QMS) in line with International Organisation for Standardization (ISO) 9001:2015 standards covering all of the agency's processes under the scope of "Performance of Executive, Ceremonial, and Advocacy Functions in the Service of the Nation."

Figure 1.0 OVP Business Process Model

• STRATEOY PUNNING

LEADERSHIP • QMS AND OPERATIONS PLANNING

S O C I A L SERVICES jj^d P R O G R A M

PARTNERSHIP B U I I D I N C A N D COMMUNITY EMPOWERMENT 1 C E R E M O N I A L

P R O T O C O L S A N D ^ 5 E N G A G E M E N T S

1 ^ "

Communications ind Media

Minagement

Information Management

Strategy and Rlik

M arta gement

Workplace Managemant and Safety

Human Rsaource Management

Public Financial Management

QMS PERFORMANCE, EVALUATION AND IMPROVEMENT • MOMrrORINGMCMEASIjrtEI.eA'OFOBJECnVES • QMSCo mlOLS

• CUSTOMER COW-AINre • CUSTOMER FEEDBACK

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7 .

The OVP Business Process Model shows the processes that make up the OVP, the interactions between these processes, and the inputs and outputs that tie these processes together. The OVP manages these process interactions as a system.

In 2017, the OVP applied for the ISO certification for Quality Management Systems in a bid to streamline the processes for better services to the public. Such accreditation is sought by government agencies, organizations, and top companies from various fields around the world, as it provides a standard that ensures quality of products and services.

Following a full year of preparation and an audit conducted by international certification body TUV Rheinland in December 2017, the OVP was formally awarded its ISO 9001:2015 certification on December 27, 2017. This makes the OVP among the handful of national government agencies in the Philippines to get an organization-wide certification under the latest version of the ISO 9001 Standard, which applies to Quality Management Systems. The certification is valid for three years or until December 26, 2020.

B. Junior Leadersliip Development Program (JLDP)

In November 2017, the OVP partnered with The Rizal Academy for Innovation and Leadership (TRAIL) to pilot a three-month Junior Leadership Development Program (JLDP) involving 24 young and high potential OVP employees with the primary purpose of developing OVP's human capital. The teamwork and collaboration of the JLD participants led to the development of several projects that aim to improve the delivery of external and internal services and operations of the OVP, focusing on the framework of Angat Buhay. The projects developed through the JLDP are described in Table 9.0.

Table 9.0 Brief Description and Objective of J L D P Projects

Name of Project Brief Description and Objective Angat Buhay Speed Dating This project aims to disseminate information about the Angat Buhay

Program to OVP internal staff through five (5) minute talks with each member of the group assigned one Angat Buhay pillar to discuss. The pilot run was conducted with Administrative Officers from different OVP divisions/units.

Angat Buhay inside OVP This project is composed of one (1) major project and two (2) minor projects, as follows: 1. Livelihood Projects for OVP Employees - This consists in

conducting livelihood programs for OVP employees in order to help them improve their personal lives. For the pilot run, a seminar on how to set up a travel agency was conducted.

2. Positivitree - This aims to provide an avenue for employees to spread positivity where any employee can write and post gratitude notes to recognize small acts of kindness by co­workers.

3. Shout Out Board - This aims to acknowledge OVP staff who participate in Angat Buhay activities and those who go above and beyond their regular duties to contribute to the other endeavors of the OVP.

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Name of Project Brief Description and Objective Purchase Request Status Updater This project consists in developing a tool to provide tinnely updates

to end-users on procurement matters. Once a Purchase Request is received and inputted into the monitoring tool, an automatic e-mail will be sent to the end-user to acknowledge receipt. Subsequently, an e-mail will also be sent to give updates at every stage of the procurement activity until delivery.

Kwentong Angat Buhay This project aims to publicize Angat Buhay in marginalized communities through the production of brochures and video presentations in Filipino of Angat Buhay success stories. For the pilot run, the brochures were given to PAD clients and the video presentation was shown at the PAD area.

Recommending Approval: Approved by:

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