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Meet accesso® accesso has been providing cutting edge virtual queuing and ticketing solutions to major theme parks and attractions for over a decade. Our powerful and innovative solutions deliver breakthrough revenue generating technology and visitor satisfaction for our clients around the world.

Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

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Page 1: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

Meet accesso®

accesso has been providing cutting edge virtual queuing and ticketing

solutions to major theme parks and attractions for over a decade. Our

powerful and innovative solutions deliver breakthrough revenue

generating technology and visitor satisfaction for our clients around the

world.

Page 2: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

It’s about the (digital) Customer journey

Post-event

•Social media integration•Mobile ticketing

•Daily tickets

Drive attendance Handle payments Take guest out of line Simplify point-of-sale Increase engagement

OnTheGoOnSite.OnLine.

DuringPre-event

•Social media integration

•Messaging

•Marketing messages and

offers

• Push notifications

•GPS tracking

•Dynamic Mobile Content

•Daily tickets

•Season passes

•Parking

•Meals

•VIP tours

•Cabanas

•Concerts/Events

•Group Sales

Page 3: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

6Countries

Closer to becoming an end-to-end provider

20Patents

32Attractions

12Countries

39Patents

400+ Attractions

Lo-QTheme parks

Water parks

Aquariums

Countries

Queuing technology

PatentsAttractions

worldwide Countries

Theme parks

Water parks

Ski resorts

Museums

Aquariums

Cultural sites

‘midway attractions

Queuing technology

Full range of ticketing

Point-of-sales

solutions

E-commerce

Cloud solutions

Patents

accessoTechnology Group

Attractions

worldwide

Page 4: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

A few of our customers

4

14M

Page 5: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

Operator Country

Base

Est Annual

Attendance (m)*

LoQueue

Customer?

Passport

Customer?

1 Walt Disney Parks and Resorts US 126.5

2 Merlin Entertainments Group UK 54

3 Universal Studios US 34.5

4 Parques Reunidos Spain

Clients – Our Top 10 Presence *Themed Entertainment Association 2012

4 Parques Reunidos Spain 27.1

5 Six Flags Inc. US 25.7

6 SeaWorld Parks &

EntertainmentUS

24.3

7 Cedar Fair Entertainment

Company US

23.6

8 OCT Parks China China 23.3

9 Herschend Family

EntertainmentUS

9.5

10 Compagnie des Alpes France 9.3

Total 357.8

Page 6: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

The accesso LoQueue SM product suite

Our latest innovation puts virtual queuing

straight into your guest’s hand using their

own smartphone.

The product that started the virtual

queuing revolution continues to deliver

revenue and guest satisfaction results for

venues worldwide.

Our award winning virtual queuing

solution specifically designed for

waterparks.

Page 7: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

The Customer Experience

4 simple steps:

Purchase Reserve Enjoy Check-In and

Ride

1 2 3 4

Purchase your

virtual queuing

product on the go.

Reserve your ride on

your smartphoneWhile you wait, grab a

bite to eat, hit the

retail shops or enjoy

another attraction.

When it’s your turn

to ride, check-in via

the designated

entrance.

Page 8: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

OnSite

From our streamlined ticketing point of

sale, to season pass processing to group

sales to access control, we’ve got the

bases covered.

OnLine

Our latest breakthrough in eCommerce

will have you up-selling, cross-selling

The accesso Passport ® product suite

will have you up-selling, cross-selling

and simply selling more online than

ever before.

OnTheGo

Our award winning mobile platform

puts your venue in the palm of your

guest’s hand. From branded content to

GPS enabled maps to mobile ticketing,

your guests can simply do more

OnTheGo.

Page 9: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

Online: Our Results

16,000,000 +tickets per yeartickets per yeartickets per yeartickets per year

Since 2006 accesso

Passport has grown

from

29 to 124 Customers

12

3-5%

Customers

Page 10: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

OnTheGo: 3 million downloads+

14

Attraction

Highlights

Calendars

Schedules

Planning

a Visit

GPS Maps for

Way-finding

Social Media

& More…

Page 11: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

The SIRIUSWARE® product suite

A comprehensive point-of-

sale solution for attractions

to bring ease and simplicity

to the attraction and the

guests’ experience

Combines ticketing,

membership, retail, food & membership, retail, food &

beverage transactions,

rentals and credit card

processing and more into a

single system.

Bringing power to

in-attraction payments and

new opportunities to

monetise our gateway

Page 12: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

A complete ticketing, point-of-sale and guest management

solution.

Ease communication between applications, enabling

widespread, easy integration with other software systems.

The SIRIUSWARE® product suite

Proven increases in yield per visit and enhanced guest services.

Fully customisable user interface designed to be easy to learn

and even easier to use.

Page 13: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

Where to next?

Continued Integration of accesso LoQueue, accesso Passport and Siriusware

platforms

Focus on the global leisure market – places where people gather

• Theme parks, waterparks, museums, ski, other attractions

and events

• Where other markets present themselves outside this

markets we will licence our IP

15

platforms

Integrate platforms to increase operational efficiencies and maximize

revenue potential

Mobile Centric

Continue to be a market leader focused on the growing mobile market

place

Page 14: Accesso - Introduction for Proactive Investors April 2014 ... · accesso has been providing cutting edge virtual queuing and ticketing ... Customer journey Post-event •Social media

By investing in people, product development and IP

• To strengthen our core market position

• To help us address adjacent leisure market opportunities

We will continue to build in Asia Pacific

• Unlock the opportunity that exists in the region

How we’ll get there

Continue to develop our M&A pipeline

• Technology touches the attractions market in many ways:

• Ticketing, Access, POS & Payment

• Interaction: photo, video, augmented reality, gaming, social

networking

• CRM, Personalised/immediate/location based offers