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Acceptance Sampling plans. Prosedur pengambilan keputusan thdp produk yg datang atau sudah dihasilkan perusahaan Ada 3 metode : 1. Tanpa inspeksi 2. Inspeksi 100% 3. Sampel penerimaan (Acceptance Sampling). Konsep Dasar. Bukan alat pengendalian/teknik perbaikan kualitas - PowerPoint PPT Presentation
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Nestlé Research Center
Acceptance Sampling plans
Nestlé Research Center
Konsep Dasar
Prosedur pengambilan keputusan thdp produk
yg datang atau sudah dihasilkan perusahaan
Ada 3 metode :
1. Tanpa inspeksi
2. Inspeksi 100%
3. Sampel penerimaan (Acceptance Sampling)
Nestlé Research Center
Acceptance Sampling
Bukan alat pengendalian/teknik perbaikan
kualitas
Sbg alat inspeksi bahan baku/produk sesuai dg
spesifikasi atau tidak
Bentuk inspeksi antara prsh dg supplier,
konsumen atau antar divisi dalam prsh
Dasar perkiraan keputusan penerimaan atau
penolakan produk
Nestlé Research Center
Alasan Penggunaan...
Pengujian destruktif
Biaya inspeksi tinggi
100% inspeksi butuh waktu lama
Uji kinerja prsh thdp produk yg dihasilkan
Nestlé Research Center
Keunggulan...
Lebih murah
Minimalkan kerusakan dan perpindahan
tangan
Mengurangi kesalahan inspeksi
Memotivasi supplier bila ada penolakan bahan
baku
Nestlé Research Center
Kelemahan...
Resiko penerimaan produk “cacat” dan
penolakan produk “baik”
Informasinya “sedikit” ttg produk
Butuh perencanaan dan dokumentasi prosedur
pengambilan sampel
Nestlé Research Center
Macam pengujian...
1. The PRODUCER TEST
Sebelum produk dikirim ke konsumen
2. The CONSUMER TEST
Setelah produk dipakai oleh konsumen
Nestlé Research CenterJanuary 2004 NRC PGi8
Types of Acceptance sampling plan
C la ssif ica tio n o f a cce p tan ce sa m p lin g p la ns
Single
Double, m ultiple
Sequential
Item sam pling
Bulk sam pling
By attributes By variables
Acceptance sam pling plans
Nestlé Research CenterJanuary 2004 NRC PGi9
Sampling by attributes concept
sampling Inspect & count number of defectives
Acceptance number
Accept lotReject lot
N
n
c
Nestlé Research CenterJanuary 2004 NRC PGi
Acceptance Sampling methodA C C E P T A N C E S A M P L IN G
A C C E P T L O T
R E T U R N L O T T O S U P P L IE R 1 0 0 % IN S P E C T IO N
D E C IS IO N
R E JE C T L O T S A M P LE A G A IN
D E C IS IO N
IN S P E C T S A M P LET yp e t it le h e re
T A K E S A M P LE
Nestlé Research Center
A Two-Stage Acceptance Sampling
Inspect Inspect nn11 items items
Find Find xx11 defective items in this sample defective items in this sample
xx11 << cc11 ? ?
xx11 >> cc22 ? ?
Inspect Inspect nn22 additional items additional items
AcceptAcceptthe lotthe lot
RejectRejectthe lotthe lot
xx1 1 + + xx22 << cc33 ? ?
Find Find xx22 defective items in this sample defective items in this sample
YesYes
YesYesNoNo
NoNo
NoNoYesYes
FirstFirstStageStage
SecondSecondStageStage
Nestlé Research Center
The Outcomes of Acceptance SamplingThe Outcomes of Acceptance Sampling
Type I and Type II ErrorsType I and Type II Errors
CorrectCorrectDecisionDecision
Type II ErrorType II ErrorAccepting aAccepting a
Poor-quality lotPoor-quality lot
CorrectCorrectDecisionDecision
Type I ErrorType I ErrorRejecting aRejecting a
Good-quality lotGood-quality lot
RejectReject HH00
Reject the LotReject the Lot
AcceptAccept HH00
Accept the LotAccept the Lot
HH0 0 TrueTrueGood-Quality LotGood-Quality Lot
HH0 0 FalseFalsePoor-Quality LotPoor-Quality LotDecisionDecision
State of the LotState of the Lot
Nestlé Research CenterJanuary 2004 NRC PGi
Indeks Kualitas AS
AQL (Acceptable Quality Level) Tipe I Error
LQL (Limiting Quality Level) Tipe II Error
IQL (Indifference Quality Level)
AOQL (Average Outgoing Quality Level)
Nestlé Research CenterJanuary 2004 NRC PGi
AQL (tipe I Error)
Tingkat kualitas menurut produsen
Proporsi maksimum dari kesalahan/cacat yg
diperbolehkan
Probabilitas penerimaan produsen 95-99%
% maksimum ketidaksesuaian per 100 unit produk
Resiko produsen (α) = resiko yg diterima produsen
krn menolak produk BAIK
Jika AQL kecil, Pa mendekati 1.
Probabilitas kesalahan tipe I =α=1-Pa sekitar
0,05/0,01
Nestlé Research CenterJanuary 2004 NRC PGi
LQL (Tipe II Error)
LTPD (Lot Tolerance Percent Defective)
Tingkat kualitas menurut konsumen
Kualitas ketidakpuasan/tgk penolakan dg LQL rendah
Resiko Konsumen (β) = resiko dialami konsumen krn
terpaksa menerima produk CACAT / tidak sesuai
β=probabilitas menerima produk cacat pd LQL
Jika p (prob.menolak produk CACAT) besar, konsumen
ingin Pa mendekati 0 (kecil biasanya 0,1)
Nestlé Research CenterJanuary 2004 NRC PGi
IQL
Tingkat kualitas antara AQL dan LQL
Tingkat kualitas pd probabilitas penerimaan 0,5
untuk rencana sampel ttt
Fokus pd supplier internal dan eksternal bhw
produk yg diinspeksi diharapkan dpt memenuhi
spesifikasi
Nestlé Research CenterJanuary 2004 NRC PGi
AOQL
Perkiraan hubungan bagian kesalahan produk
sebelum inspeksi (INCOMING QUALITY) atau p dari
bagian sisa kesalahan stlh inspeksi (OUTGOING
QUALITY)
AOQ = p x Pa
Incoming Quality BAIK--> Outgoing Quality HRS BAIK
Incoming Quality BURUK-->Outgoing Quality TETAP
BAIK (asumsi tdk ada kesalahan selama inspeksi)
Nestlé Research CenterJanuary 2004 NRC PGi
Evaluasi Kinerja Sampel
Bermacam-macam pengukuran :
1. Kurva OC (Operating Characteristic)
2. Kurva AOQ (Average Outgoing Quality)
3. Kurva ATI (Average Total Inspection)
4. Kurva ASN (Average Sample Number)
Nestlé Research CenterJanuary 2004 NRC PGi
OC Curve Kurva Karakteristik Operasi
Kurva probabilitas penerimaan thdp produk yg
dihasilkan
Hubungan antara Pa dan p
Rumus Pa = P(d ≤ c)
Pa = probabilitas penerimaan
c = cacat produk maksimum yg disyaratkan
d = jumlah cacat yg terjadi
p = bagian kesalahan dalam produk
Nestlé Research Center
Binomial Probability Function for Acceptance Sampling
Probability of Accepting a Lot (Pa)
f xn
x n xp px n x( )
!!( )!
( )( )
1
where:where:nn = sample size = sample sizepp = proportion of defective items in lot = proportion of defective items in lotxx = number of defective items in sample = number of defective items in sample
ff((xx) = probability of ) = probability of xx defective items in sample defective items in sample
Nestlé Research CenterJanuary 2004 NRC PGi
Pa = P (d ≤ c)
Pa = ∑ n! Pd (1-p) n-d
d! (n-d)!
Nilai Pa terlihat pada Tabel DISTRIBUSI BINOMIAL
Nestlé Research CenterJanuary 2004 NRC PGi22
Operating Curves
Operating Curve
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0.00% 0.02% 0.04% 0.06% 0.08% 0.10% 0.12% 0.14%
Expected proportion of defectives
Pro
bab
ilit
y o
f ac
cep
tan
ce:
P(.
)
c=0
c=1
c=2
c=3
Nestlé Research CenterJanuary 2004 NRC PGi23
= 0.05 producer’s risk for AQL
= 0.10
Consumer’s risk for LTPD
Probability of Acceptance
Percent Defective
Bad lotsIndifference zoneGood lots
LTPDAQL
0 1 2 3 4 5 6 7 8
10095
75
50
25
10
0
Nestlé Research CenterJanuary 2004 NRC PGi24
OC Curves for Different Sampling Plans
1 2 3 4 5 6 7 8 9 100
% Defective in Lot
P(Accept Whole Shipment)
100%
0%
LTPDAQL
n = 50, c = 1
n = 100, c = 2
Nestlé Research CenterJanuary 2004 NRC PGi25
AOQ Curve
Mengukur rata-rata tgk kualitas output dr hasil
produksi yg banyak dg proporsi kerusakan p
N - byknya unit yg dihasilkan
n - unit sampel yg diinspeksi
p - bagian kesalahan/kerusakan = p
Pa – probabilitas penerimaan = Pd
N
)nN)(P)(P(AOQ ad
Nestlé Research CenterJanuary 2004 NRC PGi26
Contoh ...Single Sampling
Diketahui N = 2000 n = 50 c = 2Proporsi kesalahan np' Probabilitas penerimaan (Pa)
0,01 0,05 0.990,02 1,00 0.920,03 1,50 0.81
0,10 5,00 0.130,11 5,50 0.09
0,15 7,50 0.02
Secara TABELARIS
Nestlé Research CenterJanuary 2004 NRC PGi27
Secara MATEMATIS
Pa = P (d ≤ c)
Pa = ∑ n! Pd (1-p) n-d
d! (n-d)!
Maka P (d ≤ 2 ) = P (d =0,1,2) = P(d=0)+P(d=1)+P(d=2) = 0,544
Asumsi p = 0,05
P(d=0) = 50! (0,05)0(1-0,05) (50-0) =
0! (50-0)!
P(d=1) = 50! (0,05)1(1-0,05) (50-1) =
1! (50-1)!
P(d=2) = 50! (0,05)2(1-0,05) (50-2) =
2! (50-2)!
Nestlé Research Center
Example: Acceptance Sampling Example: Acceptance Sampling
An inspector takes aAn inspector takes a sample sample
of 20 items from a lotof 20 items from a lot. His. His
policy is to accept a lot ifpolicy is to accept a lot if
no more than 2 defectiveno more than 2 defective
items are found in the sample.items are found in the sample.
Assuming that Assuming that 5 percent of a5 percent of a
lot is defectivelot is defective, what is the probability that he , what is the probability that he willwill
accept a lot? Reject a lot?accept a lot? Reject a lot?
Nestlé Research CenterJanuary 2004 NRC PGi
Secara TABELARIS
np = (20)(0,05) = 1 Pa = .920
Nestlé Research Center
Example: Acceptance Sampling Example: Acceptance Sampling
0 (20 0)20!(0) .05 (1 .05) .3585
0!(20 0)!f
1 (20 1)20!
(1) .05 (1 .05) .37741!(20 1)!
f
2 (20 2)20!(2) .05 (1 .05) .1887
2!(20 2)!f
PP(Accept Lot) = .3585 + .3774 + .1887 = .9246(Accept Lot) = .3585 + .3774 + .1887 = .9246
PP(Accept Lot) = (Accept Lot) = ff(0) + (0) + ff(1) + (1) + ff(2)(2)
n n = 20, = 20, cc = 2, and = 2, and pp = 5% (.05) = 5% (.05)
Nestlé Research Center
n n = 20, = 20, cc = 2, and = 2, and pp = .05 = .05
Example: Acceptance Sampling Example: Acceptance Sampling
PP(Reject Lot) = 1 – (Reject Lot) = 1 – PP(Accept Lot)(Accept Lot)
= 1 - .9246 = 1 - .9246
= .0754= .0754
Nestlé Research CenterJanuary 2004 NRC PGi
Double-sampling plans Contoh :
n1= 50 c1 = 1
n2 = 100 c2 = 3
Nestlé Research CenterJanuary 2004 NRC PGi
Secara TABELARIS
P` = 0,01--> n1p` = 0,5
n2p` = 1,0
Sampling I Sampling II TotalPa Total Pa(I) Pa (II)
p ≤ 1 ,910,076
- - ,910p ≤ 2 ,986 p ≤ 1 ,736 ,056p ≤ 3 ,998 ,012p ≤ 0 ,368 ,004Jumlah ,970
p ≤ c p ≤ c
Nestlé Research CenterJanuary 2004 NRC PGi
P` = 0,02--> n1p` = 1,0
n2p` = 1,5
Sampling I Sampling II TotalPa Total Pa(I) Pa (II)
p ≤ 1 ,736,184
- - ,736p ≤ 2 ,920 p ≤ 1 ,406 ,075p ≤ 3 ,981 ,061p ≤ 0 ,135 ,008Jumlah ,819
p ≤ c p ≤ c
Nestlé Research CenterJanuary 2004 NRC PGi
P` = 0,06--> n1p` = 3,0
n2p` = 6,0
Sampling I Sampling II TotalPa Total Pa(I) Pa (II)
p ≤ 1 ,199,224
- - ,199p ≤ 2 ,423 p ≤ 1 ,017 ,004p ≤ 3 ,647 ,224p ≤ 0 ,002 ,0005Jumlah ,2035
p ≤ c p ≤ c
Nestlé Research CenterJanuary 2004 NRC PGi
P =0,08 n1p = 50.0,08 = 4,0
n2p = 100.0,08= 8,0
Sampling I Sampling II Total
P (d ≤
c)
Pa Tot Pa-I P (d ≤
c)
Tot Pa (II)
P (d
≤1)
.092 .092 - - .092
P (d
≤2)
.238 .146 P (d ≤1) .003 .00044
P (d
≤3)
.433 .195 P (d ≤0) 0 0
Jumlah .09244
Nestlé Research CenterJanuary 2004 NRC PGi
Single Sampling dg N = 5000 n =40 c =4 ( asumsi
p = 0,01 ; 0,05 ; 0,6 scr matematis dan tabel)
Double Sampling dg N = 5000
n1 = 40 c 1 = 1
n2 = 60 c2 = 5
dg p = 0,01 ; 0,04 ; 0,6 scr tabel