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    in ain a

    Flat WorldFlat World

    Presented by Dr. Sandra Hill & Dr. Claudia GrinnellPresented by Dr. Sandra Hill & Dr. Claudia GrinnellThe University of Louisiana at MonroeThe University of Louisiana at Monroe

    March 2010March 2010

    AcademicsAcademics

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    Overview

    Summary of The World is Flat* Ten flatteners

    Triple convergence

    Points of Critique U.S. Higher Education from 1960 present

    Academics after the flatteners Ten flatteners

    Career implications

    Research implications

    Global Market Forces in Higher Ed

    *Friedman, Thomas L. The World is Flat: A Brief History of the Twenty-First Century(Updated and Expanded Edition). New York: Farrar, Straus and Giroux, 2006.

    All quotes on following slides come from this source.

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    When is the best time to

    When is the best time tobuy a fire extinguisher?buy a fire extinguisher?

    Ten FlattenersTen Flatteners

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    Flattener #1: 11/9/89

    The fall of the Berlin Wall didntjust help flatten the alternativesto free-market capitalism andunlock enormous pent-upenergies for hundreds of millionsof people in places like India,Brazil, China, and the formerSoviet Empire. It also allowedus to think about the world

    differently to see it as more ofa seamless whole. p. 53

    Paved the way for adoption ofcommon standards. p. 53

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    Flattener #2: 8/9/95 (Netscape goes public) The www is for everyone

    Coincides with widespread acceptance of Windows95 as a standard OS

    Systems become inter-operable (and not limitedby compatibility issues)

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    Academics in a Flat World

    Flattener #3: Workflowsoftware (automates intra-and inter-business

    processes and systems) Software packages talk to each

    other

    Work is processed in multiple

    geographies Digitization and division of work

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    Flatteners #1 - #3

    Fall of the wall, opening of the windows, andrise of PC-based workflow software becomesthe crude foundation of a whole new global

    platform for collaboration. p. 91. These lead to the remaining flatteners

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    Flattener #4: Uploading Open source Community developed (and

    regulated) content and software

    Not one to many, but many tomany

    e.g.,Wikipedia, Linux, etc.

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    Flattener #5:Outsourcing Leveraging availability of

    low-cost, high-quality,

    global labor sources(India, China,)

    Y2K impetus

    Focus more on services

    use of outside specialists

    Agrarian & extraction econAgrarian & extraction econIndustrialization econIndustrialization econ

    Service econService econ

    Knowledge/information econKnowledge/information econ

    Academics in a Flat World

    Increasing Abstraction from the realIncreasing Abstraction from the real

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    Flattener #6:Offshoring China joins the WTO in 2001

    Sending manufacturing workto any location where it canbe done fast with low costand high quality

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    Flattener #7: Supply-Chaining e.g.,Wal-Mart

    Highly efficient global replenishment networks

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    Flattener #8: Insourcing Management planning and expertise provided by

    suppliers, customers or other service companies

    e.g., UPS and FedEx arent just delivering packages,they are doing logistics p. 167

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    Flattener #9: In-forming Web-based search engines, user groups, web-logs

    Google what do you want to know?

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    Flattener #10: Digital, Mobile, Personal andVirtual

    DoCoMo (Do communications over mobile network)

    Everything, everyone, everywhere instantly

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    Triple ConvergenceTriple Convergence

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    Triple convergence #1 Global, web-enabled, platform for

    collaboration

    Wealth and power will increasingly accrue

    to those countries, companies, individuals,universities, and groups who get three basicthings right: the infrastructure to connectwith this flat-world platform, the educationto get more of their people innovating on,working off of, and tapping into thisplatform, and, finally, the governance to getthe best out of this platform and cushion itsworst side effects. p. 205

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    Triple convergence

    #2 Horizontalflat-- business processmanagement practices that take advantage

    of the flat worldemergence of a large cadre of managers,

    innovators, business consultants, businessschools, designers, IT specialists, CEOs, and

    workers (who are) comfortable with anddevelop(ing) horizontal collaboration andvalue-creation processes p. 208

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    Triple convergence

    #3 Global, educated labor pool (including thebillions of China, India and the former SovietBloc)

    Giving so many people access to all these

    tools of collaboration, along with the abilitythrough search engines and the Web toaccess billions of pages of raw information,ensures that the next generation ofinnovations will come from all over PlanetFlat. The scale of the global community thatis soon going to be able to participate in all

    sorts of discovery and innovation issomething the world has simply never seenbefore. p. 212

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    Points of CritiquePoints of Critique

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    CRITIQUE #1CRITIQUE #1Why America's Top Pundits Are Wrong: Anthropologists

    Talk Back (2005) eds. Catherine Besteman and HughGusterson (California Series in Public Anthropology, 13)

    Friedman doesntaccount for illegal tradefueled by those whodont profit from

    globalization

    Friedmans idea is aglobal ideal

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    CRITIQUECRITIQUE #2

    The World Is Flat?: A Critical Analysis of New York Times BestsellerbyThomasFriedmanby Ronald Aronica andMtetwaRamdo (2006)

    Presents only 0.1% of picture in hisbook other 99.9% include Monsanto

    seed monopolies and suicides ofthousands of farmers; 99.9% ofpoor grown poorer due to

    agribusiness Forgets that Free trade is about

    corporate freedom and citizendisenfranchisement

    Hides corporate greed

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    CRITIQUE #3CRITIQUE #3The Rise of the Creative Class(October2005) Atlantic Monthly, Richard FloridaassertsThe World Is Spiky.

    Globalization haschanged the economic

    playing field, but hasn'tleveled it

    Economic activityconcentrated in certain

    areas, specifically theNorthern Hemisphere

    Location does matter

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    CRITIQUE #4CRITIQUE #4

    Why the World Isn't Flat. (2007) Foreign

    Policy. Harvard Business School professorPankaj Ghemawat

    A globally connected worldis so far an unfulfilledprophecy

    People still do businesslocally

    Friedmans book latest inexaggerated visions

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    PRESENTERS CRITIQUESPRESENTERS CRITIQUES

    Is a privileged view ignores workers & poverty

    Focuses crux of argument on technology ignoringpeople behind the machines

    Hasnt produced anything new here hiseconomic theories have been around since AdamSmith (18th C) and David Ricardo (19th C) globalization dates back to Alexander the Great,

    the Silk Road, and earlier

    1.0 Countries Globalizing (1492 1800)2.0 Companies Globalizing (1800 2000)

    3.0 Individuals Globalizing (2000 )

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    U.S. Higher EducationU.S. Higher Education19601960 presentpresent

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    U.S. Higher Education 1960 present 1960s:

    15 18 hour load, 40 hour work week w/ office hours Shared office space

    Faculty club One text, no supplements Prepare own materials, spirits duplicator for

    handouts No phone, typewriter, calculator, or scantron

    Pooled support (e.g., typing pool, departmentalphone)

    Big change: Doctorally qualified faculty, Privateoffices

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    U.S. Higher Education 1960 present 1970s:

    Private office

    Research release (12-15 hour teaching load)

    Office hours to provide time for discipline-based research

    Scantrons, calculators, electric typewriters

    Mainframe access provided (pooled resource)

    Pooled support

    Big change: own typewriter

    and phone

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    U.S. Higher Education

    1960 present 1980s: Private office Research release (9-12

    hour teaching load) Office hours to provide

    time for research Scantrons, calculators,

    photocopiers Textbook choices,

    publishers transparencies,testbanks

    Some ftp and e-mail forresearch purposes withdesktop mainframeconnectivity

    Basic word processors andspreadsheets

    Big change: own pc and e-mail connectivity

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    U.S. Higher Education 1960 present

    1990s:

    Private office, own pc, phone w/voice mail

    Internet for research and e-mail

    Research release (6-12 hour teaching load)

    Office hours often by appointment to provide timefor research

    Scantrons, spreadsheets, Blackboard/WebCT,photocopiers, scanners, printcenters (high speed

    laser) More textbook choices, instructors manuals, ppt

    slides or publishers transparencies, testbanks

    Big change: internet connectivity, cell-phones,

    digital media

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    U.S. Higher Education 1960 present

    2000s: Private office, own pc, phone w/voice mail

    Internet for: research (incl. library work, daily news, blogs),e-mail, administrative work (e.g., BANNER) and instruction

    Faculty web sites plus WebCT/Vista

    Publisher web sites Research release (6-12 hour teaching load)

    Office hours to provide time for research, or by instantmessage, or by appointment, or

    E-Instruction clickers, scantron

    Big change: Web services

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    U.S. Higher Education 1960present: Summary

    Technology, infrastructure & structure led to greaterfaculty autonomy

    More emphasis on individual performance, less on

    institutional relationships More emphasis on faculty members external

    relevance, less on internal equity/seniority

    Smaller role for the faculty member in developmentof teaching materials

    Greater editorial role for the faculty member inassembling teaching resources from diverse sources

    Seniority comes more from research performance,not development and mastery of teaching materials

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    AcademicsAcademics

    After the FlattenersAfter the Flatteners

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    Academics after Flattener #1: Berlin Wall

    11/9/89 Decentralized

    production, storage & distribution of knowledge

    Diverse Varied knowledge producers Global competition - U.S. system no longer unchallenged (TopWSJ recruiters international ranking)

    Relocalized Global collaboration and partnerships are of heightenedimportance (Think Globally, Act Locally)

    Accreditation standardization (e.g., EQUIS and AACSB)China Europe International Business SchoolInstitut Europen d'Administration des Affaires European Institute of Business

    Administration

    Illinois Institute of TechnologyIndian Institutes of Management

    Academics in a Flat World

    European Quality Improvement SystemAssociation to Advance Collegiate Schools of Business

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    Academics afterFlattener #2: 8/9/95Netscape goes public

    Net based resource distribution and

    acquisition Publishers and colleagues materials

    intellectual property rights, mashup

    Student research and plagiarism issues Faculty share an office -> faculty dont needan office

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    Academics after Flattener #3: Workflowsoftware

    Administrative processes, personnelprocesses, registrars activities, etc. go

    paperless

    Reduced use of physical handouts

    Potential to outsource administrativepaperwork -- applications, graduationclearances, etc reducing staff

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    Academics after Flattener #4: Uploading

    Source of materials often open, increasingirrelevance of textbooks

    Validation of teaching and learning materials what counts as scholarly

    Use of WebCT, Blackboard and open sourceplatforms such as Moodle

    Increased potential for plagiarism due toease of uploading

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    Academics after Flattener #5:Outsourcing

    Publishers handle more of instruction and

    assessment what do the faculty provide? Utilization of call centers for student services

    (e.g., tutoring, advising, grading, etc)

    Farming out online class instruction

    Is the classroom relevant? Is thiscorrespondence course redux?

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    Academics after Flattener #6: Offshoring

    Shipping out degree earning to for-profit(FP) and corporate universities

    Enrollment in for-profit universities grown fasterper year last 30 years compared to all institutions

    9% vs. 1.5% growth9% vs. 1.5% growth

    FPs now offer 4-year degrees

    FPs forcing change in traditional colleges: attracting adult learners

    offering online programs

    hiring faculty by the class (adjuncts)

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    Academics after Flattener #7: Supply-Chaining Value-chain curriculum (students dont spend all 4 years in

    one institution) Institutions specialize and link up

    e.g., an institution offers only the IS major and transfers instudents who have completed Core.

    e.g., community colleges teach General Education courses (2+2)

    HS partnerships via dual-level courses

    Corporate relations/Corporate universities

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    Academics after Flattener #8: Insourcing

    Support services need not be managed by theuniversity

    bookstore, housing, dining services handled bycorporate entities, i.e. Barnes & Nobles

    copying handled by CopyNation, IT handled byIBM, payroll handled by PWC, etc.

    What about departmental administration

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    Academics after Flattener #9: In-forming

    Enhanced use of the internet for research,reduced need for physical libraries

    Changed process for preparation of materials

    Rate of change in content Student research methodologies all

    internet, no library per se

    -hits on Google determine value? Studentstake the first hit, Wikipedia

    Knowledge production in form of video,blogs, forum posts, IM, (how to evaluate non-

    traditional assignments)

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    Academics after Flattener #10: Digital,Mobile, Personal and Virtual

    Do we need offices dedicated to individualfaculty members?

    Should our buildings not be more generalpurpose?

    Movement to wi-fi from land-line

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    Research implicationsResearch implications

    Career implicationsCareer implications

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    Career implications

    Its not the club anymore

    Get ready for change in models

    Know your value proposition Build it

    Defend it

    Importance of individual grows, importance ofinstitution declines

    Need to specialize and be an effective manager of

    interfaces be careful about being a generalist Need to be a channelnot just an expert

    Shorter half-life for teaching material relevance

    CQ+PQ>IQ.be curious, passionate (p. 303)

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    Research implications

    Human/behavioral dimensions of work in theflat world

    Process analysis and improvement(institutional / structural)

    The new curriculum/pedagogical research Whats divisible, whats not

    How does location matter

    Instructional techniques for distributed learners

    Student perception of content validity, reliabilityand relevance

    Is the syllabus an outdated concept with the givenrate of change

    Other?

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    Many current college studentsMany current college studentswill eventually work in a job thatwill eventually work in a job that

    does not yet existdoes not yet exist..

    GlobalGlobal

    Market ForcesMarket Forces

    in Higher Edin Higher Ed

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    WHATTHIS BOOK MEANS FOR EDUCATORS

    As a bestseller and assigned college read, thebook needs to be talked about

    -book offers numerous avenues for critique

    Globalization will impact our students careers-understand globally savvy, locally situated

    Encouragement to be innovative

    Rethink buyer/seller (consumer) business

    mentality of university and focus on institution asoutpost of knowledge resources

    Rise and impact of global for profit(proprietary) universities looking for solutions

    in the market

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    The Market Speaks: Employers Wants

    89 percent want more emphasis on theability to effectively communicate orallyand in writing

    81 percent ask for better critical thinkingand analytical reasoning skills

    70 percent look for the ability to

    innovate and be creative

    From Making College Relevant http://www.nytimes.com/2010/01/03/education/edlife/03careerism-t.html?pagewanted=2&sq&st=nyt&scp=81

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    The Language of the Market

    The Market SpeaksSeductively

    Choice

    Flexibility

    Nimble

    Freedom

    C

    hoice Efficient

    Choice

    Choice

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    Global Post-SecondaryEnrollmentStatistics:

    Opportunity: Global, higher/tertiary education has massive

    growth potential(with attendant issues found in privatizationmovementssee numerous lawsuits/inquiries involving ApolloGroup, parentofPhoenix U).

    Knowledge shares manyproperties ofa globalpublic good and isnotbound bythe law ofscarcitythataffects other commodities(from Public Policyfor a Knowledge Economy, Stiglitz 1999).

    Global Growth Potential in Higher Ed

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    Our job as educators is to prepare our students for a future that

    we can notclearly describe or jobs thatdo notexistyet.

    Academics in a Flat World

    The free university, historicallythe fountainhead offree ideas and scientificdiscovery, has experienced a revolution in the conductof research. The

    prospectofdomination ofthe nations scholars by the power ofmoney isever present and is gravelyto be regarded. (Eisenhower, 1961)

    d i i Fl t W ld

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    Radical Decentralization of the University

    JustJust--inin--timetime--officesoffices--peoplepeople--coursescourses

    OutsourcingOutsourcing--bookstorebookstore--dining facilitydining facility--coursescourses--peoplepeople

    Academics in a Flat World

    The first universities in Europe--University of Bologna (1088), Universityof Oxford (1096), University of Paris(1150)-- began as private corporations of

    teachers and their pupils (initiallymedieval universities did not have acampus). Classes were taught whereverspace was available, churches or homes.A university was not a physical space but

    a collection of individuals bandedtogether as an universitas. We may bemoving toward that paradigm. There isnothing new under the sun?!

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    Over the course of the

    Twentieth Century, the world

    began its move from a vertical,

    hierarchical structure to a

    horizontal one.

    ==

    ??People began to move from thereal (the land), to industry (the

    city), to service (institutions), to

    knowledge (cyberspace), to?

    Increasing abstraction &

    complexity =

    confu

    sion

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    YOUR FINAL EXAM

    Whatshould educators do with ThomasFriedmans The World is Flat?

    A) Burn it

    B) Read itand talk about it

    C

    )Ask for a refund from the bookstoreD) Use itto elevate your reading lamp

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    Everything we do and are planning to do,depends on one thing and one thingalone:the availability ofcheap, abundantenergy sources

    So, the crucial question may be(come):

    WhatWhathappenshappens

    when thewhen thelights golights go

    out?out?Thank you! Q & Apresentation available at

    htt // di h /d l d/10848835 831