ACA NE Active Shooter Bo Mitchell 911 Consulting President Police Commissioner (Ret.) Certified Emergency Manager CEM, CPP, CBCP, CHCM, CHSP, CHS-V, CHEP CSHM, CFC, CIPS, CSSM, CSC, CAS, TFCT3, CERT, CMC Expert Consultant Landmark Legal Cases Expected Settlements: $1 Billion Each Failure to Plan Failure to Train Speaker FEMA(4X) IACLEA NAIS AISNE ADVIS NFPA ASSE SHRM IFMA Speaker ACA Tri-State ( ) ACA-NE (14-15) 911 Consulting Clients 25 Secondary Western CT Univ. Central CT Univ. John Jay College Housatonic CC 1.Cheshire Academy 2.Christian Heritage 3.Episcopal Academy 4.Fairfield CDS 5.Fenn 6.Flintridge 7.Gateway School/NYC 8.Greater Hartford Montessori 9.Greens Farms 10.Greenwich CDS 11.Kent 12.King 13.Milton Academy 14.New Canaan Country 15.Pomfret 16.Rectory 17.Shrewsbury 18.St. Lukes NYC 19.St. Stanislaus 20.Sprague 21.Taft 22.University School 23.Waldorf HS 24.Westminster 25.Whitby 26.Becket Camps 27.Frost Valley Camps 911 Consulting Clients Becket Camps Frost Valley Camps 33 Arch St, Boston 399 Boylston, Boston Waldorf=Astoria NY, NY 1 WTC 7 WTC My Role Counter Cultural Like Me? Trust Fair Warning Fair Warning!!! I Will Be Candid WARNING Some Images Are Graphic to Make this real. Are You Ready? Stats Active Shooters Banner Years Active Shooters US AG 5-Yr Ave US AG 1/Mo. 5-Yr Ave US AG-FBI-NYPD 1/Wk Police at Law Firm Where Client Killed 2, Wounded 3 St Louis: 4 Dead U.S. Capitol: Shooter Dead Hartford Distributors: 9 Dead NASA Contractor: 2 Dead Texas School Tower Columbine Sandy Hook Elementary NYPD: Active Shooter Analysis Cases Nationwide All American NYPD: Active Shooter Analysis Male 96% Age: 10-64! NYPD: Active Shooter Analysis Alone 98% Plans: Y & N Familiar: 78% Emps: Current + Fired NYPD: Active Shooter Analysis Deaths: 3.0 Ave Injured: 3.6 Ave NYPD: Active Shooter Analysis Campuses: 29% Other Workplaces: 71% NYPD: Active Shooter Analysis Weapons: 36% Multiple NYPD: Active Shooter Analysis Force: 46% Suicide: 40% Arrested: 14% Lessons Learned Individuals Employer Scenario: Your Camp Your Camp Site Overview 40 Bldgs Ponds 400 Acres Emps: 50 Campers: 250 Open Campus Challenge Waterfront Rifle Range Archery Zip Climbing Theater Shop Scenario Your Camp Parents Day Scenario Parents Day 400 Parents +300 Kids, Staff Meeting in the Open Male Pulls Pistol Scenario Parents Day 400 Parents+300 Kids/Staff Meeting in the Open Male Pulls Pistol Grabs His X Scenario Shoots Her Runs: Looking for Child Takes Child to Bldg Barricades Your Camp Police Want: Fast Details of Event Details of Parents+Kid Detailed Site Map Detailed Floor Maps/Video How to Cut Power Provide a Complete Headcount of ALL Staff+Kids Police Want: Fast Camp Official to Stay with IC throughout the Balance of Incident to Coordinate PD Parents, Staff + Kids Still on Property Police Want: Fast Orders No One Leaves Camp Orders No One Goes to Vehicles Orders Everyone to Assemble in Field 500 m from incident Orders Everyone to Drop Their Stuff Orders Everyone to Raise Hands Scenario Barricade Hostage Scenario Shoots Child Scenario Shoots Child Shoots Self IC Orders Search IFF Full List Emps Parents Kids Tactical /Hot Incident Concludes Suspect Dead X Wife Dead Child Dead Camp in Chaos Re-Uniting Kids-Parents Where How IDs Commander? CEO Decisions Is camp closed the next day? The next week? Month? Meals for all? Entire supply chain into camp including food? CEO Decisions Who is working with families of wounded and killed? Who is talking to Governor? Who is talking to Board of Directors? Who is talking to Campers? Staff? Families of all? Town Officials? CEO Decisions Who are ERT seconds to take next shift? If 2nds are off camp, how do they pierce perimeter? How are they briefed by current members of ERT? Clean up? Memorials? CEO at Press Conference Why is there no access control at camp? Why was suspect not ID before hand re his divorce and custody battle? What is the bullying policy at camp? Is there a counseling policy at camp? What is the policy on intimate extra- marital relations between married employees? CEO at Press Conference How are parents screened for these events How many Campers + Staff are signed up to receive emergency messages? Why is this not 100%? Why hasnt camp made this mandatory? CEO at Press Conference Did camp take a headcount of its employees and Campers during the incident? Has camp ever conducted a tabletop before today? Has camp ever trained all its employees in emergency response? Has camp ever trained all its campers in emergency response? CEO at Press Conference Should camp adults be armed? Has the ERT ever been formally trained in the Active Shooter Protocol? Has the ERT ever been formally trained in emergency response? Has the ERT ever been formally trained in crisis media communications? Lessons Learned Your Workplace Emergency Plan Active Shooter Protocol Almost All Shootings: Over in < 8 Minutes Police /Fire /EMTs are not the 1 st responders Police /Fire /EMTs are not the 1 st responders Employees are the 1st responders Employee Training Required By Federal Law We Dont Rise to the Occasion We Dont Rise to the Occasion. We Sink to Our Level of Our Training Run Hide Fight Run Hide Hide Lockdown Lockdown Lock Doors Lockdown Lock Doors Barricade Lockdown Lock Doors Barricade Silence People Devices Lockdown Nearest Room Windowless Best Close Door. Lock. Barricde Arrange Furniture Hide Quiet: Silence Phones DONT Answer Door ONLY PD Fight Last Resort Gang Up Alone: Surprise Hard Fast Not Just about Lockdown Lockout! Lockout vs. Lockdown Your Camp CCC Command Control Communications Lessons Learned Create/Build Your Camps ERT Employees Causes Before Youre a Camp, Youre a Workplace Camp + Workplace Violence Bullying & Hazing Bullying: 12-18 32% Report as Victims 21% 1-2X per Mo 10% 1-2X per Wk 7% Daily 9% Physically Injured NCES/BJS/DOE ThreatsBullying 160,000 Kids Stay Out of Classes Every Day Because of the Threat of Bullying Threats 18% of Kids in affluent suburban schools have carried weapons to classes 48% of Kids in affluent suburban schools report knowing a friend who carried a weapon to classes. Weapons in an Affluent Suburban School Study Weapons Threatening US: 7.8% on School Property CDC/YRBSS WPV: Camp Camp/ School Massacres Big Picture: Camp Violence Not New Deaths: NOT NEW Enoch Brown Camp Massacre, PA: 1764 Memphis, TN Riots incl. 12 Camps: 1866 Bath, MI: 1927 Bethel, OK: 1932 NCES All HomicidesHomicides Psnl Camp Total 2000 , , , , , , , , , Camp/ School Massacres Research Safe Campus Initiative Safe Camp Initiative Largest Federal Study of Campus Shootings Safe Camp Initiative Largest Federal Study of Campus Shootings Collaboration USSS & DOE 37 incidents/41 attackers Profile? SCI Results 1. No One Snaps 2. Told Others 3. Did Not Threaten Targets 4. No Profile 5. Others Concerned 6. Had Losses/Failures. Suicidal 7. Bullied/Persecuted/Injured 8. Easy Access to Weapons 9. Other Kids Involved 10. Ended by Others Than Police WPV Workplace Before Youre a Camp, Youre a Workplace WPV Research WPV: Many Forms 1.Violence 2.Intimate Partner Violence 3.Stalking 4.Bullying Workplace Violence Continuum Discourtesy Disrespect Intimidation Harassment Retaliation Verbal Assault Physical Aggression Facts: WPV $4.2 billion: spent yearly in medical costs, lost work time & legal fees due to WPV Homicide : 2 nd leading cause of all workplace deaths Facts: WPV 2 people murdered/ day! Facts: WPV 2 people murdered/day! Every hour: 26 rapes 44 robberies 207 aggravated assaults 938 simple assaults 3,125 threats. Intimate Partner Violence IPV: Men & Women are Victims 1/3 Female Homicides/Yr 5.3MM Incident/Yr 2MM injuries. 1,300 Deaths 555M Req Medical Attention 18.5 MM Mental Health Visits/Yr Workplace 3.4 MM Victims/Yr 46%: 1 Unwanted Contact/Wk 11%: Stalked 5+ Yrs Hi Risk: Divorced or Separated Women at Greater Risk: Stalking Men=Women: Harassment Report Cyber stalking Workplace Bullying 37% Report WPB: 54MM Addl 12% Witness 72% Bullies: Supervisors. 60% Male. Equal: M to M; M to F; F to F; 2/3 Less: F to M; 57% Targets: Women Types of Violence Harassment and teasing Hostility & bullying Theft Acts of aggression Sabotage Rape & other physical assaults Homicide/Suicide Myths It Cant Happen Here It Only Happens at 7/11s People Snap/It Cant be Anticipate Educated people: not violent Well-to-do: not violent Talking about violence will make it happen If a person can joke about violence they wont become violent People who threaten violence are just looking for attention One More Myth Most Dangerous Myth Weve Done Something Most Dangerous Myth Weve Done Something Policy: Were Against WPV Most Dangerous Myth Weve Done Something Policy: Were Against WPV No Respns Plng, No Prcdrs, No Trng, No Xrcses WPV Can Be Prevented Should Be Prevented Goals 1.Reduce the risk of WPV 2.Minimize personal & organizational suffering 3.Reduce Orgs/Individuals Liability Camp + WPV Scenarios Scenarios A Director (who runs an important program which is very successful) yells and curses employees on a regular basis. He recently punched another employee in the arm after that employee insulted him at camp social event Scenarios Counselor reports he believes another is carrying a knife/gun Scenarios You see two Camp staffers angry and pushing each other. Does it matter if they report to you? Scenarios An Admin & Director seem to be having an intimate relationship Scenarios A Counselor asks someone to move their vehicle. They object, state theyre a Parent and call Counselor a jerk Scenarios Ansent to 10 people that is critical of the work of one employee Scenarios You have to terminate an employee who is unpopular, lives alone and has been known to crush soda cans when angry/provoked Scenarios Employees behavior changes: bizarre. He scowls/stares. Fellow emps uncomfortable. Sups order counseling under threat of termination. Scenarios Employees behavior changes: bizarre. He scowls/stares. Fellow emps uncomfortable. Sups order counseling under threat of termination. Post counseling, EAP recommended anger-mgmt training, then his return to work. Sups uncomfortable. Scenarios Employees behavior changes: bizarre. He scowls/stares. Fellow emps uncomfortable. Sups order counseling under threat of termination. Post counseling, EAP recommended anger-mgmt training, then his return to work. Sups uncomfortable. Got signed waiver from emp to permit HR to review his EAP results. Bizarre behavior caused by personal issues outside the workplace. He returned to work with no further incident. Female supervisor wonders if profanity is an indicator of violent behavior. She felt that much of this should be ignored. But, one employees profane behavior was frightening esp. as he grew more vulgar and loud. Female supervisor wonders if profanity is an indicator of violent behavior. She felt that much of this should be ignored. But, one employees profane behavior was frightening esp. as he grew more vulgar and loud. When questioned, it was revealed that he started his frightening profanity when he started to lose an argument. He was using his language to threaten fellow employees to get them to back down. These behaviors have no business need; they are totally inappropriate for the camp world. Thus, there is no need to tolerate low- level aggression or to wonder when is the right time to intervene. Lessons Learned Chain of Command Command Control Communications Communications PA Cell Landlines Text2-Way Radios Digital Signs Satellite Phone Isnt That Duplicative??? In Emergencies Redundancy Is a Beautiful Thing In Emergencies Redundancy Is a Beautiful Thing In Emergencies Redundancy Is a Beautiful Thing Communications Emergency Notification System Police /Fire /EMTs are not the 1 st responders Employees are the 1st responders Your ERT 1 st Responders Your ERT 1 st Responders Continue to Respond: PD+FD Arrive Your ERT 1 st Responders Continue to Respond: PD+FD Arrive Work w PD + FD to Conclusion Lessons Learned Headcount Lessons Learned Headcount Key for Safety Lessons Learned Headcount Key for Safety Its the Law Lessons Learned IFF Identify Friend From Foe Lessons Learned Your FD Fire Alarm Hot Extrication Lessons Learned IC Maps Videos of Site + all Buildings Lessons Learned Prepare for a Long Siege Lessons Learned Crisis Counseling Lessons Learned Crisis Media Mgmt Crisis Media: Plan & Train Real Plan Training Critical Combat Skills Sandy Hook LIPA Lessons Learned Bigger/Better Planning Lessons Learned More/Better Training Training: The Law Mandatory Train All Employees In Classroom Annually & At Hire Qualified Trainer (by Experience, Training) Training On-screen Can Only Supplement Must Include: Employees Contractors Faculty Adjuncts Employees Hate This Stuff! National Research 85% Safety: MOST Important Issue at Work National Research 85% Safety: MOST Important Issue at Work More Imp than: Wages Leave Sick Days Overtime Union Promise You Will Know What to Do in Any Emergency Training Trained 24,000 Employees Training Trained 24,000 Employees 98.5% Confident 98.5% Confident Took Scary out of Discussion 98.5% Confident Took Scary out of Discussion Made Everyone Comfortable 98.5% Confident Took Scary out of Discussion Made Everyone Comfortable Empowered All People Do NOT Rise to the Occasion People Do NOT Rise to the Occasion They Sink to Their Level of Training! Before Youre a Camp, Youre a Workplace Why We Plan OSHA is not a town in Wisconsin. Required by Federal Law OSHA 29 CFR Sections through apply to workplaces in general industry except mobile workplaces such as vehicles or vessels OSHA Every Employer in US Shall Have EAP & FPP Without Exception Compliance 2014 OSHA NFPA 1600 Mandatory State Fire Code NFPA1600 Standard NFPA 1600: Recognized in Law by US Congress as the Standard. NFPA 1600 Standard California Florida Connecticut 59,000,000 Live in CA & FL 1 Out of 5 Americans NFPA 1600 Congress DHS S&P FDNY California Florida CT NFPA 1600 Congress DHS S&P FDNY California Florida CT Newtown Standard All- Hazards Planning + Training All-Hazards: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 17.Lockdown 18.Bus Incident 19.Lockout 20.Lost/Missing Child 21.Kidnapping 22.Amber Alert 23.Suicide 24.Bullying 25.Perimeter Access 26.Security Aft Hours 27.Chemical Spill: In 28.Chemical Spill: Out 29.Shelter in Place 30.Suspicious Pkg 31.Suspicious Person 32.Explosion 33.Structural Failure 34.Severe Weather 35.Elevator Em 36.Dropoff/Pickup 37.Power Outage 38.Water/Phone Out 39.Air Quality 40.Em Shutdown 41.Earthquake 42.Flooding 43.Pipe Burst 44.CBRNE 45.Terrorism 46.Use of FEs 47.Training 48.Drills 49.Exercises 50.Search-Seizure 51.Weapons 52.Evac Maps 53.Em Contacts 54.Field Trips 55.Poisoning 56.Drug Overdose 57.Death 58.Crime Scene Mgt camps Plan Now 1.Intruder 2.Lockdown 3.Evacuation 4.Fire 5.Toxic Spill- Outside 6.Assault 7.Civil Unrest 8.Crisis Comms 9.Bomb Threat 10.Medical All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 17.Lockdown 18.Bus Incident 19.Lockout 20.Lost/Missing Camper 21.Kidnapping 22.Suzannes Law 23.Suicide 24.Bullying 25.Perimeter Access 26.Security Aft Hours 27.Chemical Spill: In 28.Chemical Spill: Out 29.Shelter in Place 30.Suspicious Pkg 31.Suspicious Person 32.Explosion 33.Structural Failure 34.Severe Weather 35.Elevator Em 36.Crisis Comms 37. Power Outage 38. Water/Phone Out 39. Assault 40.Air Quality 41.Em Shutdown 42.Earthquake 43.Flooding 44.Pipe Burst 45.CBRNE 46.Terrorism 47.Use of FEs 48.Training 49.Drills 50.Exercises 51.Search-Seizure 52.Weapons 53.Evac Maps 54.Em Contacts 55.Field Trips 56.Poisoning 57.Drug Overdose 58.Death 59.Crime Scene Mgt All-Hazards Plan: Shall 1.Emergency Team 2.Chain of Command 3.Visitors 4.Contractors 5.Civil Disturbance 6.Disabled 7.Headcounts 8.Evacuation 9.In-Building Relo 10.AAs 11.Fire 12.Bomb Threat 13.Medical Em 14.Security 15.Active Shooter 16.Hostage 17.Lockdown 18.Bus Incident 19.Lockout 20.Lost/Missing Camper 21.Kidnapping 22.Suzannes Law 23.Suicide 24.Bullying 25.Perimeter Access 26.Security Aft Hours 27.Chemical Spill: In 28.Chemical Spill: Out 29.Shelter in Place 30.Suspicious Pkg 31.Suspicious Person 32.Explosion 33.Structural Failure 34.Severe Weather 35.Elevator Em 36.Crisis Comms 37. Power Outage 38. Water/Phone Out 39. Assault 40.Air Quality 41.Em Shutdown 42.Earthquake 43.Flooding 44.Pipe Burst 45.CBRNE 46.Terrorism 47.Use of FEs 48.Training 49.Drills 50.Exercises 51.Search-Seizure 52.Weapons 53.Evac Maps 54.Em Contacts 55.Field Trips 56.Poisoning 57.Drug Overdose 58.Death 59.Crime Scene Mgt Isnt This Over the Top? You Dont Get to Pick & Choose Your Emergencies! The Emergencies Pick You! Compliance 2014 OSHA NFPA 1600 Perimeter Access Security You Cant Stop Crazy You Cant Stop Crazy No Court/Agency Will Demand This You Cant Stop Crazy No Court/Agency Will Demand This Do Demand You RESPOND to Crazy Duty of Care You Cant Stop Crazy No Court/Agency Will Demand This Do Demand You RESPOND to Crazy Planning You Cant Stop Crazy No Court/Agency Will Demand This Do Demand You RESPOND to Crazy Planning Training You Cant Stop Crazy No Court/Agency Will Demand This Do Demand You RESPOND to Crazy Planning Training Readiness You Cant Stop Crazy No Court/Agency Will Demand This Do Demand You RESPOND to Crazy Planning Training Readiness Your Responsibilities 1.Duty of Care 2.Federal & State Law 3.Natl Standards 4.Collaboration: Em Services 5.Sustainability Responsible Officer? Responsible Party? CEO SCOTUS CEO: Responsible Party Civilly Personally Criminally CEO = Resp Officer 1.Does Your CEO Know This? 2.Shouldnt They? 3.Wouldnt You? Responsible Parties CEO Trustees/Directors Sr. Ops Personnel Field Trips: Domestic & Foreign Hotchkiss Field Trips: Domestic & Foreign Hotchkiss $42,000,000 Failure to Plan + Train Camp Mohawk Failure to Plan + Train Camp Mohawk New Suit in Fed Ct: Conn Failure to Plan + Train Camp Mohawk New Suit in Fed Ct: Conn $42,000,000 Legal Issues at Court Failure to Plan Legal Issues at Court Failure to Plan Failure to Train Summary You Need to Plan + Train for All-Hazards Lessons Learned Exercises Lessons Learned Even a Hoax Will Create Panic, ChaosPerhaps Injury. Close + Interrupt Programs + Camp Operations. Insights Insights 21 Active Shooter: Your Camp 1. 1X/Wk Up 4X 2. Protocol: PD 3. 8 Minutes 4. PD+FD 1 st Resp 5. Emp = 1 st Resp 6. Run, Hide, Fight 7. Complicated 8. CCC 9. Redundancy 10. ENS 11. Engage PD+FD 12. Headcount 13. IFF 14. Maps + Videos 15. Reunification 16. Counseling 17. Crisis Media 18. Plan + Train 19. Drill + Xercise 20. All Hazards 21. Req by Law Getting It Done Is Tough! The Scariest Word at Any Org? NOT: Cost or Price or Budget or Headcount Scariest Word? Change! In all Orgs, Change Almost Always Occurs Because of Blunt Force Trauma from the Outside Never by Inspired Leadership from the Inside Jaws: Cultural Earthquake 1975: 1 st Hollywood Blockbuster $260,000,000: 75 days 130MM: All US Adults 18+ Scared out of America Music Recognized Today Worldwide Denial HDWSI JAWS: About Denial Jaws: Cultural Earthquake Wont Close the Beaches = $$$ Cant Hire More Lifeguards =$$$ Ive Never Seen this Shark Are You Sure We Have a Problem? We Never See the Monster in the 1 st 60 Minutes We Need a Bigger Boat! Recommendations We Need a Bigger Boat 1.Abandon Denial 2.Recognize Titanic Threats 3.Alert Your Captain 4.Assess Your Boat 5.Get Compliant 6.All-Hazards Plan 7.Train ALL 8.Exercise Action Plan Assessment of Your Camps Current Emergency Planning + Training Just Like Your Financial Audits Outside, Independent Action Plan Assessment of Your Camps Current Emergency Planning + Training Just Like Your Financial Audits Outside, Independent HDWSI It Wont Be Easy But, Thats Our Mission Safety: All Prsonnel Action Plan Help for You 10 Commandments Planning Training We Need a Bigger Boat!