A/C-D/C Battery Backup Sump Pump System - PHCC …...2019/08/14 · The Pro Series 2400 A/C-D/C backup sump pump is designed as an emergency backup system to support your main AC

IMPORTANT: Even if you have the Pro Series backup sump pumpsystem installed by someone else, you must read and follow thesafety information contained in this manual. Failure to do socould result in property damage, serious injury, or death.

A/C-D/CBattery Backup

Sump Pump System

Important Safety Warnings andInstructionsElectrical precautions 1Battery preparation 1Battery precautions 1

IntroductionItems included in system 2Additional items needed 2Replacement parts list 2System specifications 2

Pump & Pipe Installation InstructionsInstallation options 3Direct discharge to outside 4Connection to existing discharge 5Direct discharge for narrow sumps 6Connection to existing discharge for narrow sumps 7

Battery Instructions 8,9

Control Unit ConnectionsPositioning the float switch 9Connecting the pump 9Installing the battery fluid sensor 10Connecting the battery 10Connecting two batteries 10Connecting to AC power 10

Understanding the WarningLights and AlarmsSilencing the alarm 10Battery fluid is low 11Battery problem 11Cleaning battery terminals 11Replacing the battery 12Power failure 13Pump or fuse failure 13Pump was activated 14

Replacing the pump 14Battery power level 14

Testing the SystemTesting the float switch 15

Using the Remote NotificationRemote Terminal 15Remote Alarm 15

USB Data Port 15

Connect Modules 15

Maintenance Check List 15

Parts & Service InformationTechnical support 15

Troubleshooting Guide 16

Warranty 17

Other Products 18

Instruction Manual & Safety WarningsTable of Contents

Important SafetyWarnings & InstructionsSAVE THESE INSTRUCTIONS. This manualcontains important SAFETY WARNINGS andOPERATING INSTRUCTIONS for the Pro Series2400 battery backup sump pump system. Youwill need to refer to it before attempting anyinstallation or maintenance. ALWAYS keep theseinstructions with the unit so that they will beeasily accessible.Failure to read and follow these warnings andinstructions could result in property damage,serious injury, or death. It is important to readthis manual, even if you did not install the ProSeries backup sump pump system, since thismanual contains safety information regardingthe use and maintenance of this product. DONOT DISCARD THIS MANUAL.

ELECTRICAL PRECAUTIONS

This installation must be in accordance withthe National Electric Code and all applicablelocal codes and ordinances.

Risk of electrical and fire hazard. May resultin death, serious injury, shock or burns. Tohelp reduce these risks, observe thefollowing precautions:• DO NOT walk on wet areas of the basementuntil all power has been turned off. If themain power supply is in a wet basement, callan electrician.

• NEVER handle the control unit with wethands or while standing on a wet surface.

• ALWAYS unplug the control unit anddisconnect the cables from the battery beforeattempting any maintenance or cleaning.

• ALWAYS unplug the main pump wheninstalling or servicing the backup pump orfloat switch to avoid electric shock.

• DO NOT expose the control unit to water, rainor snow. DO NOT place the control unit onthe floor.

• DO NOT pull the cord when disconnecting thecontrol unit. Pull the plug.

• DO NOT pull on the float switch cord.

• MAKE SURE THERE IS A PROPERLYGROUNDED RECEPTACLE AVAILABLE. Thispump is wired with a 3-prong grounded plug.To reduce the risk of electrical shock, becertain that it is only connected to a properlygrounded 3-prong receptacle. If you have a2-prong receptacle, have a licensedelectrician replace it with a 3-prongreceptacle according to local codes andordinances.

• DO NOT use an extension cord. The electricaloutlet should be within the length of thepump’s power cord, and at least 4 feet abovethe floor.

• DO NOT use an attachment not recommendedor sold by the manufacturer. It may result ina risk of fire or injury from an electrical shock.

• DO NOT operate the computer control unit ifit has received a sharp blow, been dropped, orotherwise damaged in any way.

• DO NOT disassemble the control unit.• DO protect the electrical cord from sharpobjects, hot surfaces, oil and chemicals.Avoid kinking the cord.

• MAKE SURE the supply circuit has a dedicatedfuse or circuit breaker rated to handle thepower requirements of this system.

• DO NOT use in pits handling raw sewage, saltwater or other hazardous materials. Thissystem for ground water use only.

When service is required, contact Glentronicstechnical support at 800-991-0466, or send ane-mail to [email protected]. Return thecontrol unit to the manufacturer for any repairsat the following address:

Glentronics, Inc.645 Heathrow Drive, Lincolnshire, IL 60069-4205

BATTERY PREPARATION

Sulfuric acid can cause blindness or severeburns. Avoid contact with skin, eyes, orclothing. In the event of an accident, flushwith water and call a physician immediately.KEEP OUT OF REACH OF CHILDREN.

To help reduce these risks, observe thefollowing precautions:

• Someone should be within range of your voiceor close enough to come to your aid when youwork near a lead-acid battery.

• Have plenty of fresh water and soap nearby incase battery acid contacts skin, clothing or eyes.

• Wear eye and clothing protection and avoidtouching your eyes while working withbattery acid or working near the battery.

• If battery acid contacts skin or clothing, washimmediately with soap and water. If acidenters eye, immediately flood eye withrunning cold water for at least 15 minutesand get prompt medical attention.WARNING: Battery posts and terminals

contain lead, lead compounds or chemicals knownto the State of California to cause cancer, birthdefects or other reproductive harm. Wash handsafter handling. See www.p65warnings.ca.gov formore information.

WARNING: Battery fluid can expose you tochemicals including strong inorganic acid mistscontaining sulfuric acid, which is known to theState of California to cause cancer. For moreinformation go to www.P65warnings.ca.gov.

BATTERY PRECAUTIONS

Explosive gases could cause serious injury ordeath. Cigarettes, flames or sparks couldcause battery to explode in enclosed spaces.Charge in a well-ventilated area. Alwaysshield eyes and face from battery. Keep ventcaps tight and level.

To help reduce these risks, observe thefollowing precautions:• NEVER smoke or allow a spark or flame in thevicinity of the battery.

• Use the Pro Series control unit for charging aLEAD-ACID battery only. DO NOT use thecontrol unit for charging dry-cell batteriesthat are most commonly used with homeappliances.

• Be sure the area around the battery is well-ventilated.

• When cleaning or adding water to the battery,first fan the top of the battery with a piece ofcardboard (or another non-metallic material)to blow away any hydrogen or oxygen gas thatmay have been emitted from the battery.

• DO NOT drop a metal tool onto the battery. Itmight spark or short-circuit the battery andcause an explosion.

• Remove personal metal items such as rings,bracelets, watches, etc. when working with alead-acid battery. A short circuit through oneof these items can melt it, causing a severeburn.

• ALWAYS remove the power cord from theelectrical outlet before connecting ordisconnecting the battery cables.

• Check the polarity of the battery posts. ThePOSITIVE (+) battery post usually has a largerdiameter than the NEGATIVE (-) post.

• When connecting the battery cables, firstconnect the small ring on the end of theWHITE wire to the NEGATIVE (-) post of thebattery, and then connect the large ring onthe end of the BLACK wire to the POSITIVE (+)post of the battery.

• Always keep the cover secured on the batterybox by slipping the tabs through the fittingson the front and back of the box.

Do not use this system to pump flammableor explosive fluids such as gasoline, fuel oil,kerosene, etc.

Page 1

! WARNING

! DANGER

! WARNING / POISON

! DANGER

POSITIVE POST HASLARGER DIAMETER

NEGATIVE POST HASSMALLER DIAMETER

POSITIVEPOST

NEGATIVEPOST

! DANGER

!

!

IntroductionThe Pro Series 2400 A/C-D/C backup sump pumpis designed as an emergency backup system tosupport your main AC sump pump, and it willautomatically begin pumping any time the floatswitch is activated by rising water.

If your main AC pump breaks or is unable to keepup with all the incoming water, the Pro Seriespump is capable of running without dischargingthe battery, as long as the AC power is on. Assoon as the AC power is interrupted, the batterytakes over. Should any malfunction or emergencyoccur that involves the sump pump, the battery,or the AC power, the Pro Series system will soundan alarm. A light on the display panel of thecontrol unit will indicate the cause of the alarmand the corrective action.

For added reliability, the float switch has, notone, but two floats mounted within a protectivecage. Should one float fail to operate, the secondfloat automatically activates the pump. Theprotective cage prevents debris or other wiresfrom interfering with the movement of the floats.To extend the battery run time, two batteries maybe connected to the Pro Series 2400 system by

purchasing a second battery and acid pack, aswell as a set of battery jumper cables. Jumpercables specifically designed for this use areavailable from the manufacturer, Glentronics, Inc.

The Pro Series Sump Pump System includes:• A control unit with a dual float switch, abattery fluid level sensor, battery cables, a 5amp AC fuse, and a 25 amp DC fuse

• A metal hose clamp for mounting the floatswitch

• A pump• A battery box

You will also need to supply:• A Pro Series 2200 Standby Battery or a ProSeries Maintenance-Free Battery (B12-90)DO NOT use an automotive battery with thissystemDO NOT use a Pro Series 1000 battery with thissystem. It will not run the pump as long as thePro Series 2200 or B12-90 battery

The internal construction of some wet cell batteriesmay not be compatible with this system.Glentronics can not guarantee the compatibility ofother brands of batteries. The use of a Pro Seriesbattery is HIGHLY recommended.

• 1½” rigid PVC pipe and fittings• PVC primer and cement• A union with hose clamps or a “Y” connectorand two (2) check valves, depending on theinstallation method you use

• A 1½” PVC pipe adapter (1½” SLIP x 1½”MIPT)

• A surge protector (recommended)• Six (6) quarts of 1.265 specific gravity batteryacid. Battery fluid is not needed if using thePro Series Maintenance Free (AGM) StandbyBattery.

For narrow sump pits you will needsome additional parts:• An “L” bracket at least six (6) inches long(preferably one that will not rust)

• Two (2) stainless steel hose clamps• One (1) stainless steel screw (#8-32 x 3/4”),a matching washer & nut

To connect two batteries you will need:• Two (2) batteries of the same age, type andcapacity (so they will have equal power). DONOT use batteries of different types, ages orcapacities as they will not charge properly.

• Another battery box • Two (2) acid packs to fill the dry batteries• A set of battery cables with rings on bothends to connect the two batteries together(available from Glentronics, Inc.)

Use of a Pro SeriesKlunkless CheckValve™ will providequieter operation.(See page 18 formore information.)

Replacement Part NumbersPump . . . . . . . . . . . . . . . . . . . . . . .1011010Float switch assembly w/hose clamp . .1020011Fluid sensor assembly . . . . . . . . . . . .1014001Battery box . . . . . . . . . . . . . . . . . . .1113003Battery filler bottle . . . . . . . . . . . . . . .BFB-PBattery jumper cable for 2 batteries . . . . . .BJC

Call 800-991-0466 to order parts.

System SpecificationsPower supply requirements . . . . . .115 volts ACPumping capacity . . . . . . . . . .4000 GPH @ 0’Pumping capacity . . . . . . . . .2400 GPH @ 10'Pumping capacity . . . . . . . . .1600 GPH @ 12'Pumping capacity . . . . . . . . . .600 GPH @ 15'Pump dimensions w/elbow . . . . . .81⁄2 H x 9” WPump housing & strainer . . . . . .non-corrosive,

will not rustPump . . . .can run dry for short periods of timeFloat switch . . . . . . . . . .independent, can be

set at any level

Page 2

Control Unit

Battery Box

Hose Clamp

DualFloatSwitch

PumpBattery Wires Fluid Sensor

Pump & PipeInstallation InstructionsThere are two basic methods that can be used to installthe pump, a direct discharge to the outside of thebuilding, or a connection to an existing discharge pipe.The same two options apply in very narrow sump pitswhere the backup pump must be mounted above themain pump.

Use a pit that conforms to all local codes, and checkthe code to see if a gate valve or ball valve if isrequired. Whenever possible, install your Pro Seriesbackup pump with a direct discharge to the outdoors.By using this method, there will always be an outlet forthe water from the sump. During times of very heavyrain, many storm sewers fill up. If your pump is tryingto discharge water into a full sewer, there is nowherefor the water to go. By discharging directly outdoors,there is always an outlet for the water that is pumpedout of the sump. For this method, you will need to drilla hole through a floor joist or the foundation from thebasement to the outside of the house.

If the direct discharge method is not possible orconvenient, the Pro Series pump can be connected tothe same line as your main AC sump pump by installinga “Y” connector and two (2) check valves.

In most cases, the backup pump will fit next to themain AC pump in the sump pit. In very narrow pits,the backup pump can be mounted above the main ACpump. Try to fit the backup pump next to the main ACpump first. Make sure there is enough room so thebackup pump and the main pump do not touch eachother. Before starting the installation, clean the pit ofall debris. The pump’s strainer must be kept clear. Thepump should not be set directly onto a clay, earthen,or sand base. You should install bricks or blocks underthe pump to provide a solid base and to raise the pumpoff the sump pit floor. The pump should be level.Install discharge plumbing according to local, regionaland state codes.

Select the installation method that will best suit yourneeds from the diagrams at the right. Full instructionsfor each installation method are provided on thefollowing pages.

Installation will take a couple hours.

Page 3

NORMAL SUMP PITINSTALLATIONS

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

3/16" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

PRO SERIESBACKUP PUMP

DRAIN TILE

SLOPEPIPEDOWN

BRICKS

3/16" HOLE

DRAIN TILE

SLOPEPIPEDOWN

"Y"CONNECTOR

45º ELBOW

PUMP WIRE

3/16" HOLE

PIPE ADAPTERHOSE CLAMPS

MAINAC PUMP


"L" BRACKET

CHECKVALVE

CHECKVALVE

FLOORJOIST

RIGID1-1/2"

PVC PIPE

RIGID1-1/2"

PVC PIPE

BRICKS

3/16" HOLE

PUMPWIRE

PIPE ADAPTER

DRILL 3/16" HOLE IF CHECK

VALVE USED

FLOORJOIST

MAINAC PUMP

SLOPEPIPESDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

CHECKVALVE


DRAIN TILE

BRICKS

3/16" HOLE

PUMP WIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAINAC PUMP

SLOPEPIPESDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

PIPE ADAPTER


VALVE USEDDRAIN TILE


BRICKS

3/16" HOLE

Installation BConnection to ExistingDischarge PipePage 5

Installation CDirect Discharge

to OutsidePage 6

Installation DConnection to ExistingDischarge PipePage 7

Installation ADirect Discharge

to OutsidePage 4

NARROW SUMP PITINSTALLATIONS

Page 4

Pump & PipeInstallation InstructionsINSTALLATION A:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING (Diagram A)

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injuryor death.

1. Cut a piece of 1½” rigid PVC pipe longenough to reach from the bottom of thesump pit to one (1) foot above the floor.Prime and cement it to a 1½” pipe adapter,then screw the adapter into the pump.

2. Secure the pump wire so that the plug on theend will not fall into the sump. Attach thewire to the pipe with a piece of tape.

3. Place the pump with the PVC pipeattachment on the bottom of the sump floornext to the main AC pump. The pumpsshould not touch each other. Do not mount

the pump to any existing pipes; it should beplaced on the floor of the sump. A brick maybe placed under the pump if there are rocksor other debris on the sump floor that mayclog the pump.

4. Attach a union or a check valve to the top ofthe 1½” pipe. This will allow the pump tobe removed easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, route the discharge pipe toan exterior wall via the shortest path with thefewest turns. More turns will reduce thepumping capacity. The pipe section exiting thebuilding should be on a downward slope so thatthe water in the pipe will exit outside instead ofreturning to the sump pit. Be sure to seal thehole in the wall where the pipe exits, and primeand cement or clamp all connections securely toprevent leaking. When directly discharging tothe outside of the building, no check valve isrequired. However, a check valve will preventwater from flowing back into the pit when thepump has stopped.

If you use more than a total of 20 feet of

pipe in the installation (including verticaland horizontal runs), install a check valve inplace of the union. Make sure it is installedwith the arrow pointing up, or it will notprevent the backflow of water. When a checkvalve is used, a 3/16” hole must be drilledin the PVC pipe above the Pro Series pump.Drill the hole at a 45° angle toward thebottom of the sump to avoid splashing wateroutside the sump pit. Make sure the hole isabove the water line and below the checkvalve. If a hole is not drilled above thepump, an air lock may prevent the pumpfrom operating.

PUMPWIRE

PIPE ADAPTER


VALVE USED

FLOORJOIST

MAINAC PUMP

SLOPEPIPESDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

CHECKVALVE


DRAIN TILE

BRICKS

3/16" HOLE

1

2

3

4

Diagram A

! DANGER

CAUTION

Page 5

Pump & PipeInstallation InstructionsINSTALLATION B:CONNECTION TO AN EXISTING DISCHARGE PIPE(Diagram B)

Depending on your installation requirements,PVC pipe lengths will vary. Cut the pipes andassemble them as shown in photo #7. Do notcement them together until you are sure they arecut to the correct lengths. It is important tokeep the discharge pipes on both pumps parallelto each other, so that the pumps remain flat onthe floor of the sump. More detailedinstructions follow.

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injury ordeath.

1. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the bottom of the sump pit toone (1) foot above the floor. Prime andcement it to a 1½” pipe adapter, then screwthe adapter into the pump.

2. Install a check valve on the top of the PVCpipe attached to the Pro Series pump. Makesure it is installed with the arrow pointing upor it will not prevent the backflow of water.

3. When a check valve is used, a 3/16” holemust be drilled in the PVC pipe above thePro Series pump. Make sure it is above thewater line and below the check valve. Drillthe hole at a 45º angle toward the bottomof the sump to avoid splashing wateroutside the sump pit. If a 3/16” hole is notdrilled in the pipe above the pump, an airlock may prevent the pump from operating.

4. If there is no check valve on the dischargepipe of the main AC pump, one must beinstalled at this time. Cut the discharge pipeapproximately one (1) foot above the floor.Install a check valve on the top of the pipeand tighten the bottom hose clamp. Nowprime and cement a small piece of 1½” PVCpipe to the bottom of a “Y” connector. Primeand cement the top of the “Y” assembly to thedischarge pipe with the “Y” extension facingdown toward the backup pump. Now connectthe bottom of the assembly to the check valveand tighten the hose clamp.

Failure to install a check valve between the“Y” connector and the main AC pump willcause the main system to not operateproperly. A 3/16” hole must also be drilledin the PVC pipe above the pump.


6. Place the pump with the PVCpipe attachment on the bottomof the sump floor next to themain AC pump. The pumpsshould not touch each other. Donot mount the pump to anyexisting pipes; it should beplaced on the floor of the sump.A brick may be placed under thepump if there are rocks or otherdebris on the sump floor thatmay clog the pump.

7. Connect a piece of 1½” PVC pipeabove the check valve of the ProSeries pump, and attach a 45°elbow to that pipe. Extendanother piece of pipe to reachfrom the 45° elbow to the “Y”connector on the other pipe.

8. Prime and cement all pipeconnections securely to preventleaking, and tighten all the hoseclamps.

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

3/16" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE


DRAIN TILE

SLOPEPIPEDOWN

BRICKS

3/16" HOLE

Diagram B

2 3

CAUTION

! DANGER

6

7

54

1

CAUTION

Page 6

Pump & PipeInstallation InstructionsINSTALLATION C:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING FOR NARROW SUMP PITS (Diagram C)


1. Attach an “L” bracket to the discharge pipe ofthe main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the #8-32 x ¾” stainlessscrew, washer and nut, attach the strainer tothe “L” bracket. (c) Once the strainer is

attached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow of the backup pumpto (1) foot above the floor. Prime and cementit to the 1½” pipe adapter, then screw theadapter into the pump.

5. Attach a union or check valve to the top ofthe 1½” PVC pipe. This will allow the pumpto be removed easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, route the discharge pipe toan exterior wall via the shortest path with thefewest turns. More turns will reduce thepumping capacity. The pipe section exiting thebuilding should be on a downward slope so thatthe water in the pipe will exit outside instead ofreturning to the sump pit. Be sure to seal thehole in the wall where the pipe exits, and primeand cement or clamp all connections securely toprevent leaking. When directly discharging tothe outside of the building, no check valve is

required. However, a check valve will preventwater from flowing back into the pit when thepump has stopped.

If you use more than a total of 20 feet of pipein the installation (including vertical andhorizontal runs), install a check valve in placeof the union. Make sure it is installed with

the arrow pointing up or it will not preventthe backflow of water. When a check valve isused, a 3/16” hole must be drilled in the PVCpipe above the Pro Series pump. Drill thehole at a 45° angle toward the bottom of thesump to avoid splashing water outside thesump pit. Make sure the hole is above thewater line, and below the check valve. If ahole is not drilled above the pump, an air lockmay prevent the pump from operating.

PUMP WIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAINAC PUMP

SLOPEPIPESDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

PIPE ADAPTER


VALVE USEDDRAIN TILE


BRICKS

3/16" HOLE

Diagram C

2c

CAUTION

! DANGER

2b2a

“L” BRACKET

1

3 4

5

Page 7

Pump & PipeInstallation InstructionsINSTALLATION D:CONNECTION TO EXISTING DISCHARGE PIPEFOR NARROW SUMP PITS (Diagram D)

Depending on your installation requirements,PVC pipe lengths will vary. Cut the pipes andassemble them as shown in photo #8. Do notcement them together until you are sure they arecut to the correct lengths. It is important to keepthe discharge pipes on both pumps parallel toeach other, so that the pumps remain flat on thefloor of the sump. More detailed instructionsfollow.


1. Attach an “L” bracket to the discharge pipe of

the main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the #8-32 x ¾” stainlessscrew, washer and nut, attach the strainer tothe “L” bracket. (c) Once the strainer isattached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow of the backup pumpto one (1) foot above the floor. Prime andcement it to a 1½” pipe adapter, then screwthe adapter into the pump.

5. Install a check valve on the top of the PVC

pipe attached to the Pro Series pump. Makesure it is installed with the arrow pointing upor it will not prevent the backflow of water.

6. When a check valve is used, a 3/16” holemust be drilled in the PVC pipe above thePro Series pump. Make sure it is above thewater line and below the check valve. Drillthe hole at a 45º angle toward the bottomof the sump to avoid splashing wateroutside the sump pit. If a 3/16” hole isnot drilled above the pump, an air lock mayprevent the pump from operating.

7. If there is no check valve on the main ACpump discharge pipe, one must be installed atthis time. Cut the discharge pipeapproximately one (1) foot above the floor.Install a check valve on the top of the pipeand tighten the bottom hose clamp. Nowprime and cement a small piece of 1½” PVCpipe to the bottom of a “Y” connector. Primeand cement the top of the “Y” assembly to thedischarge pipe with the “Y” extension facing

down toward the backup pump. Now connectthe bottom of the assembly to the check valveand tighten the hose clamp.

Failure to install a check valve between the“Y” connector and the main AC pump willcause the main system to not operateproperly. A 3/16” hole must also be drilled inthe PVC pipe above the pump.

8. Connect a piece of 1½” PVC pipe above thecheck valve of the Pro Series pump, andattach a 45° elbow to that pipe. Extendanother piece of pipe to reach from the 45°elbow to the “Y” connector on the other pipe.

9. Prime and cement all pipe connectionssecurely to prevent leaking, and tighten allthe hose clamps.

DRAIN TILE

SLOPEPIPEDOWN

"Y"CONNECTOR

45º ELBOW

PUMP WIRE

3/16" HOLE

PIPE ADAPTERHOSE CLAMPS

MAINAC PUMP


"L" BRACKET

CHECKVALVE

CHECKVALVE

FLOORJOIST

RIGID1-1/2"

PVC PIPE

RIGID1-1/2"

PVC PIPE

BRICKS

3/16" HOLE

Diagram D

CAUTION

! DANGER

4 75 6 8

1 32a 2b 2c

“L” BRACKET

CAUTION

Page 8

Battery InstructionsThis system will accommodate both Pro SeriesB-2200 wet cell as well as the B12-90maintenance free (AGM) batteries. To double theruntime of the backup system, two of the samemodel batteries can be connected together. Thebatteries should be of similar age. Connectingan old and new battery together will not chargeproperly. Specific connection instructions will beexplained on page 10.

• The use of automotive batteries is NOTrecommended. Automotive batteries arenot designed for this application. They willonly run the pump for a short time and willhave a shorter life than a standby battery.

• The battery fluid sensor is designed to fitthe Pro Series Standby batteries.Measuring the battery fluid is one of themost important features of the system,since about 80% of backup sump pumpfailures are the result of a battery that hasdried out.

• The internal construction of some wet cellbatteries may not be compatible with thissystem. Glentronics can not guarantee thecompatibility of other brands of batteries.The use of a Pro Series B-2200 or B12-90battery is HIGHLY recommended.

DO NOT insert the fluid sensor into anybattery except a Pro Series Standby battery.DO NOT drill a hole in another brand ofbattery to accommodate the fluid sensor. DO NOT use the enclosed battery cap on anybattery except a Pro Series battery. DO NOTdrill a hole in the cap of another brand ofbattery to accommodate the fluid sensor.Batteries emit explosive gases which cancause serious injury or death.

PREPARING THE PRO SERIESSTANDBY BATTERYThe Pro Series Standby batteries are shipped dry(without acid) so they never lose power before

you take them home. A battery is activatedwhen the acid is added, and then it slowlybegins to deteriorate as it ages. By adding theacid just before use, the battery will always befresh. Use 1.265 specific gravity battery acid tofill the battery. It is available where youpurchased the battery.

Contains sulfuric acid. Wear eye andclothing protection. If battery acid contactsskin or clothing, wash immediately withsoap and water. If acid enters eyes, flushwith water for 15 minutes, and get promptmedical attention. Review the safetyinstructions on page 1.

PRO SERIES BATTERIES COME IN TWOCONFIGURATIONS. THE TOPS OF THE BATTERIESLOOK DIFFERENT, AND THE DIRECTIONS FORFILLING THE BATTERIES AND CONNECTING THEFLUID SENSOR WILL VARY SLIGHTLY. IF THE TOPOF YOUR BATTERY LOOKS LIKE PHOTO A, FOLLOWTHE INSTRUCTIONS ON THIS PAGE. IF THE TOPOF YOUR BATTERY LOOKS LIKE PHOTO B ON PAGE9, FOLLOW THE INSTRUCTIONS ON PAGE 9.

TO FILL THE BATTERY

1. Remove the cover of the battery box bypushing in the tabs on the front and back ofthe box and lifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the foil seal on the top of the battery.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab andpull out the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack.

4. Position the acid pack and battery as shownat the right. Pinch the end of the hosetogether and cut off the tip. Insert the endof the hose into each cell. Control the flowby pinching the hose with thumb andforefinger. Fill each cell of the battery to alevel just covering the battery plates, andthen go back and top off each cell equally.It is important to have all the cells filledequally or the battery will not operateproperly. The acid should reach a level about

¼” below the cap ring as shown in thediagram below. DO NOT OVERFILL THEBATTERY. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acid ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this isnormal. After the battery has been filled, screwthe six (6) caps securely on the top of the battery.

The battery will be charged 70-80% 30 minutesafter adding the acid. The system will thenfinish charging the battery. During this time thealarm may sound.

When you fill the battery for the FIRST time,it will be the ONLY time you add acid to thebattery. In the future, when the fluid level islow, add distilled water to the cells. NEVERadd more acid.

This backup system will also accommodate amaintenance-free battery, eliminating the needto fill the battery. Slide the switch on the frontof the controller panel to the type of batterybeing used with the system. The fluid sensor isnot needed when using maintenance-freebatteries. However, you MUST attach the fluidsensor to the positive post of the battery tosilence the fluid alarm.

CAUTION

! DANGER

! DANGER/POISON

CAUTION

2nd LEVEL

1st LEVEL

PLATES

CELL WALL

1 1st LEVEL, COVER THE PLATES

�

THE BOTTOM OF THE CAP RINGS

BATTERY TERMINALS

BATTERY CAP RINGS

CROSS SECTION OF BATTERY

1. Fill to 1st level, coverthe plates

2. Then fill to 2nd level,just below the bottomof the cap rings

Diagram E

Do not throw anold battery in thetrash. Take it to aservice station orrecycling center.

1

43

BATTERY A

2

If your battery looks like the battery above,follow these instructions.1. Remove the cover of the battery box bypushing in the tabs on the front and back ofthe box and lifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the two battery caps by lifting themup with a screwdriver. DO NOT lift the cap byprying it up from the groove on the back ofthe cap. It may damage the vent.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab andpull out the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack.

4. Position the acid pack and battery as shownbelow. Pinch the end of the hose togetherand cut off the tip. Insert the end of the hoseinto each cell. Control the flow by pinchingthe hose with thumb and forefinger. Fill eachcell of the battery to a level just coveringthe battery plates, and then go back and

top off each cell equally. It is important tohave all the cells filled equally or thebattery will not operate properly. The acidshould reach a level about ¼” below the capring as shown on page 8. DO NOT OVERFILLTHE BATTERY. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acid ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this isnormal. After the battery has been filled, pressthe caps securely on the top of the battery.The battery will be charged 70-80% 30 minutesafter adding the acid. The system will thenfinish charging the battery. During this time thealarm may sound.

When you fill the battery for the FIRST time,it will be the ONLY time you add acid to thebattery. In the future, when the fluid levelis low, add distilled water to the cells.NEVER add more acid.

This backup system will also accommodate amaintenance-free battery, eliminating the needto fill the battery. Slide the switch on the frontof the controller panel to the type of batterybeing used with the system. The fluid sensor isnot needed when using maintenance-freebatteries. However, you MUST attach the fluidsensor to the positive post of the battery tosilence the fluid alarm.

Battery MaintenanceMeasuring the battery fluid level is one of themost important features of the system. It isimportant to check the battery fluid levels atleast once every 4-6 months. Detailedinstructions on adding distilled water to thebattery can be found within the Understandingthe Warnings & Alarms section of this manual(page 11, 1 The fluid in the battery is low).If you are not using a Pro Series standby battery,you cannot use the battery fluid sensor. You willneed to attach the fluid sensor to the POSITIVE(+) post of the battery or the alarm will soundcontinuously. The system will NOT warn you ifthe fluid level is low in this configuration. Youwill need to check your battery every couple ofmonths to see if it needs water. If the batterydries out, the system will not work. If you areusing a maintenance free battery or sealed AGMbattery you will also need to attachthe fluid sensor to the POSITIVE (+)post of the battery or the or the alarmwill sound continuously.

Control UnitConnections

Risk of electrical shock or batteryexplosion, which can cause seriousinjury or death. Unplug the main ACpump to avoid electrical shock.Wear eye protection. Work in awell-ventilated area. Do not smokeor allow a spark or flame in thevicinity of the battery. Avoiddropping metal tools on the battery.If battery acid contacts eyes, flushwith water for 15 minutes and getprompt medical attention. Reviewthe safety instructions on page 1.Position the control unit in a secureplace approximately four (4) feet abovethe floor. Be sure the power cord willreach the AC power outlet, and thepump cable and the float switch willreach the bottom of the sump pit.Position the unit in a well-ventilatedarea. Do not place anything on top ofthe battery. Do not place anything ontop of the control unit. (Diagram F)

1. Positioning the dual float switch: The floatswitch will activate the pump when the waterraises either float, and it will remain running aslong as the water is above the float. When thewater drops below the float switch, an internaltimer in the control unit will keep the pumprunning an additional 25 seconds to empty thesump pit. The switch should be mounted aboutsix (6) inches above the water level line in thesump pit. Attach the float switch very securelyto the discharge pipe with the stainless steelhose clamp. Unscrew the clamp. Wrap itaround the float bracket and pipe, and thentighten the screw until the float is secure. Besure the switch is positioned vertically with themounting bracket at the top. Do not tilt theswitch. Do not position the float switch on theside of the discharge pipe facing the drain tile orany incoming rush of water!

Page 9

BATTERY CABLE

SENSOR WIRE

SENSORTERMINAL

BATTERY

BATTERYBOX

ACOUTLET

SURGEPROTECTOR

COMPUTERCONTROL UNIT

PUMPWIRE

FLOAT WIRE

FLOAT SWITCH

PIPE ADAPTER


WIRETIE DRAIN TILE

ACPUMPWIRE

UNIONOR

CHECKVALVE

FLOOR JOISTSLOPEPIPESDOWN

BRICKS

MAIN AC PUMP

Diagram F

! DANGER1

CAUTION

2

4

BATTERY B

21 3

Page 10

Check the connection of the float switch on theback of the control unit. Make sure the floatswitch is firmly connected.

2. Connecting the pump: Remove the security tagfrom the pump and plug the pump wires into thepump connector on the back of the control unit.Keep the backup pump wire, the AC pump wire,and the float wire separate from each other. Donot let them cross on the final installation.

3. Installing the battery fluid sensor: Removethe cover of the battery box by pushing in thetabs on the front and back, then lifting up. Fanthe area around the top of the battery with apiece of cardboard (or another nonmetallicmaterial) to remove any hydrogen or oxygengas that may have been emitted from thebattery. If you are using BATTERY A, replacethe battery cap that is 2nd from the POSITIVE(+) post with the yellow battery cap that isprovided in the Pro Series package. An arrow onthe top of the battery marks this position.There are two holes in the battery cap. Insertthe fluid sensor in the hole that is off-centeron the top of the cap. Do not glue the sensorinto the cap. If you have BATTERY B, a hole hasbeen molded into the top of the battery toaccept the fluid sensor rod. The sensor hole ismarked by the label on top of the battery.Hold the sensor straight and press it firmly intothe hole all the way up to the connector. Donot bend the sensor rod. If you are using twobatteries on the system, the fluid sensor shouldbe placed in the battery directly connected tothe controller.

4. If you are not using the Pro Series 2200Standby battery, you cannot use thebattery fluid sensor. However, you mustattach the sensor to the POSITIVE (+) postof the battery or the alarm will soundcontinuously. The Pro Series sump pumpsystem will not warn you if the fluid levelis low in this configuration. You will needto check your battery every couple ofmonths to see if it needs water. If thebattery dries out, the system will not work.If you are using a maintenance-freebattery, you cannot add fluid to thebattery. The sensor MUST be attached tothe POSITIVE (+) post of the maintenance-free battery to disconnect the fluid alarm.

5. Connecting the battery: Remove the wingnuts from the battery terminals. Remove thesecurity tag from the battery cables. Attachthe battery cables to the battery…the WHITEwire to the NEGATIVE (-) post, and the BLACKwire to the POSITIVE (+) post. Replace thewing nuts and tighten them. Slide the switchon the front of the controller to the type ofbattery used with the system (maintenancefree battery or non-maintenance free battery).

6. If you are connecting two batteries to thesystem, before you replace the wing nuts,connect the additional cable to the twobatteries….the BLACK wires to the POSITIVE(+) posts and the WHITE wires to theNEGATIVE (-) posts of each battery. NEVERattach one end of the positive wire to the

positive post and theother end of thepositive wire to thenegative post on theother battery.

7. Immediately plug theAC power cord into agrounded AC walloutlet. (A surge protector that protects allthree pins on the power plug isrecommended.) You will have 10 secondsbefore the “Power failure” alarm will sound.The alarm will be silenced once the unit isplugged into the wall.

8. If any of the alarms are sounding, press theRED button on the front of the control panelfor one (1) second.

9. Secure the cover on the battery box byslipping the tabs through the fittings on thefront and back of the box.

10. For a neater installation, secure the cablesfrom the controllers to the discharge pipe in acouple places. Make sure the wires are nottouching each other or overlapping each other.

11. After the installation, be sure to check the pumpoperation by filling the sump with water andobserving the pump through several full cycles.

12. BE SURE TO PLUG IN THE MAIN AC PUMPWHEN YOU FINISH THE INSTALLATION.

Understanding theWarnings & AlarmsThe Pro Series control unit features a series ofwarning lights that pinpoint potential problems.In addition, an alarm sounds to alert you to theproblem. In some cases the lights and alarm willgo off automatically when the problem has beensolved. In others, the RED button must bepushed to silence the alarm. Refer to the tablebelow for a quick review of the features and theircorresponding alarm status.

SILENCING THE ALARMDURING AN EMERGENCYIf the alarm can be silenced before the problemis corrected, you may silence it for two (2)minutes by holding down the RED button for one(1) second. The alarm will be silenced, but thelight will stay on. To silence the alarm for 24hours, hold down the RED button for five (5)seconds. It will automatically reset itself after24 hours. The warning light will stay on.

! WARNING

SURGEPROTECTOR7 8

POSITIVEPOST

NEGATIVEPOST5

Alarm can be Alarm shuts offsilenced before automatically

problem is when the problemWarning corrected is corrected

Battery fluid low Yes YesBattery problem No No, push RED button

Power or AC fuse failure Yes YesPump or DC fuse failure No No, push RED buttonPump was activated Yes No, push RED button6

12345

6

10

3a 3b 4

Page 11

1 The fluid in the battery is low

Risk of electrical shock or battery explosion,which can cause serious injury or death.Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 15 minutes and get promptmedical attention. Review the safetyinstructions on page 1.

If this warning light and alarm are on, you needto add distilled water to the battery.1. Unplug the control unit power cord from thewall outlet.

2. Remove the cover of the battery box bypushing in the tabs on the front and back,then lifting up.

3. Fan the area around the top of the batterywith a piece of cardboard (or another non-metallic material) to remove any hydrogen oroxygen gas that may have been emitted fromthe battery.

4. Then unscrew the wing nuts and remove thebattery cables and the fluid sensor from thebattery.

5. Remove the battery caps. Add distilled waterto the battery filler bottle and replace thenozzle. Place the battery filler into each cellof the battery and press down. It will fill thebattery cell to the correct level and stopautomatically. If distilled water is notavailable, tap water with a low mineralcontent may be used. Well water is notrecommended. NEVER ADD MORE ACID.

6. Replace the battery caps. Replace the fluidsensor in the hole on the top of the battery orin the yellow battery cap, depending onwhich battery you own. Be sure the fluidsensor is positioned in the second cell fromthe positive post. The hole is marked with anarrow. Replace the battery cables…the WHITEwire to the NEGATIVE (-) post, and the BLACKwire to the POSITIVE (+) post. Replace thewing nuts and tighten.

7. Replace the cover of the battery box.8. Plug the controller back into the outlet. (Youshould provide additional protection for thecontrol unit by using a surge protector.)


2 The battery terminals are corroded or thebattery is defective

This light and alarm will come on when thecontrol unit detects there is less than one (1)hour of pumping power left in the battery, orthat the battery is defective. The alarm cannotbe silenced, because action needs to be taken toprotect your basement. If your battery is morethan five (5) years old, replace it. If not, hereare several situations that would cause the pumpto run the battery for an extended time anddischarge the battery. Check the list belowbefore you replace the battery.• If the 3rd light on the controller is also on, itmeans that the unit is not receiving AC power.Either the AC power is out, the circuit breaker hasblown, or the outlet is bad. When the problemis corrected, the battery should recharge.

• If the 5th light on the controller is also on,check your main pump for failure. The backuppump may have been activated repeatedly ifyour main AC pump is broken, or you areexperiencing heavy rains and your main pumpcannot keep up with the inflow of water. Youmay need to upgrade or replace your mainpump. When the problem is corrected, thebattery should recharge.

• If no other lights are on, this means theterminals may be corroded, and the batterycannot charge properly. Unplug the chargerfrom the wall outlet. Then, check the batterycables and the battery terminals for corrosion.Clean and tighten them as needed. Theprocedure is described in the next column.

• If the battery terminals have been cleanedand the light is still on, there could be aproblem with the controller or the battery.The best way to determine if the battery isthe problem is to have it charged and loadtested at any local car service station. If thebattery is bad and less than one (1) year old,it can be returned to the place of purchase fora replacement (receipt required). If thebattery is good, contact Glentronics’ servicedepartment for further instructions. Thephone number is 800-991-0466.

If the battery alarm goes on while the pump isrunning and the power is out, you will have aminimum of one (1) hour of continuous pumpingtime to replace the battery. (In most cases, thepump does not run continuously, and therefore,you actually have a longer time to replace it.)You will not be able to silence the alarm. Leftunattended, the basement will flood. In asevere emergency, if a replacement battery is notavailable, you could temporarily use your carbattery, or recharge this battery by connecting itto your car battery.Once the AC power is restored, the battery willrecharge automatically, unless it is old ordamaged. The alarm will remain on until the REDbutton is pressed for one (1) second.In the event that your Pro Series sump pumpsystem has pumped for an extended period oftime, the battery may be very depleted. In thiscondition, when the AC power is returned to theunit, a battery alarm will continue to sound. Thebattery may need a longer period to recharge.Press the RED button for five (5) seconds tosilence the alarm.If the battery is completely discharged, aninternal safety feature will not allow the chargingsystem to activate. Call the Glentronics servicedepartment for instructions or replace the battery.

TO CLEAN THE BATTERYTERMINALS AND CABLES

Risk of electrical shock or battery explosion,which can cause serious injury or death. Weareye protection. Work in a well-ventilatedarea. Do not smoke or allow a spark or flamein the vicinity of the battery. Avoid droppingmetal tools on the battery. If battery acidcontacts eyes, flush with water for 15minutes and get prompt medical attention.

! DANGER

SURGEPROTECTOR8 9

POSITIVEPOST

NEGATIVEPOST6a

3

4

Remove

5

2

6b

! DANGER

Review the safety instructions on page 1.1. Unplug the power cord from the wall outlet.



4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables.

5. Clean the battery posts with a battery postterminal cleaner or a wire brush.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper. DO NOT apply corrosionresisting sprays or pads to the terminal rings orposts after you have cleaned them, since thiscould prevent the battery from chargingproperly.

7. Replace the fluid sensor in the top of thebattery. If you are using a maintenance-freebattery, attach the fluid sensor to the POSITIVE

(+) post of the battery and slide the switch onthe front of the controller panel to“Maintenance Free Battery”.

8. Then replace the battery cables, WHITE to theNEGATIVE (-) post and BLACK to the POSITIVE(+) post. Tighten the wing nuts. Replace thecover on the battery box.

9. Plug the power cord back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)


REPLACING THE BATTERY

Risk of electrical shock or battery explosion,which can cause serious injury or death. Weareye protection. Work in a well-ventilatedarea. Do not smoke or allow a spark or flamein the vicinity of the battery. Avoid droppingmetal tools on the battery. If battery acidcontacts eyes, flush with water for 15minutes and get prompt medical attention.Review the safety instructions on page 1.

REFER TO THE PHOTOS BELOW1. Unplug the power cord from the wall outlet.2. Remove the cover of the battery box bypushing in the tabs on the front and back, thenlifting up.

3. Fan the area around the top of the battery witha piece of cardboard (or another non-metallicmaterial) to remove any hydrogen or oxygen

gas that may have been emitted from thebattery.

4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables.

5. Remove the old battery from the battery boxand place the new battery in the box. Fill thebattery following the instructions on page 8.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper. DO NOT apply corrosionresisting sprays or pads to the terminal ringsor posts after you have cleaned them, sincethis could prevent the battery from chargingproperly.

Page 12

! DANGER

POSITIVEPOST NEGATIVE

POST

POSITIVEPOST

NEGATIVEPOST

SURGEPROTECTOR

2

3

5

9

8

6

2

3

5

7

6

7

4

Remove

REMOVE

4

7. Replace the battery cables, WHITE to theNEGATIVE (-) post and BLACK to the POSITIVE(+) post. Tighten the wing nuts. Slide theswitch on the front of the controller to thetype of battery used with the system(maintenance free battery or non-maintenance free battery).

8. Insert the fluid sensor in the top of thebattery. (a) If your battery has six (6) capson the top, rinse and dry the bottom of theyellow cap with the extra hole from the oldbattery to remove any residue. Replace thebattery cap in the cell that is 2nd from thePOSITIVE post with the cap from the oldbattery. Insert the fluid sensor in the cap.(b) If your battery has two caps, eachcovering three (3) battery cells, insert thefluid sensor in the top of the battery next to

the arrow. (c) If using a maintenance freebattery you must attach the fluid sensor tothe positive post of the battery to silence thefluid alarm. Replace the cover on the batterybox.

9. Plug the power cord back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)


3 The unit is not receiving AC power

There are several causes for power failure. Themost common is a power outage by your electriccompany. During this emergency, the Pro Seriessystem will automatically switch to batterypower and protect your basement from flooding.

You can silence the “AC power failure” alarm for24 hours by pressing the RED button for five (5)seconds. The alarm will be silence, but the lightwill stay on. The system will continue to operatewhile the power alarm is silenced. After 24hours, the alarm will reset automatically.

1. If the power is on in the rest of the house,check the home circuit breaker or fuse box forfailure, and correct the problem.

2. Check the power cord. Make sure it is securelyplugged into the wall outlet. Make sure theoutlet is working properly.

3. The control unit may have received a powersurge. (a) Check the AC fuse located on theback panel of the control unit. First, unplugthe control unit from the wall outlet. Then,unscrew the barrel fuse and check to see if thewires in the fuse are intact. To remove thebarrel fuse, push in and turn counterclockwise. Replace the fuse by pushing it inand turning clockwise. (b) If the wires areburned and broken, replace the fuse with a 5amp glass barrel fuse, commonly found athardware stores and auto supply stores. Plugin the control unit. (You should provideadditional protection for the control unit byusing a surge protector.) If the fuse blowsagain, call Glentronics technical support at800-991-0466.

The control unit must receive 115 volts AC +/-5% from the AC outlet. Any voltage lower than110 volts will activate the power failure alarm.Lower voltages can be caused by utility companybrown outs or a heavy power draw from otherappliances on the same circuit. Reduce thenumber of appliances on the circuit.

4 The pump or DC fuse is defective

Unplug the main AC pump before servicingthe backup pump to avoid electric shock.Failure to do so could cause serious injury ordeath.

REFER TO THE PHOTOS AT RIGHT

The Pro Series control unit will check the pumpand its wire connections each week for possiblepump failure. The system will test the pump byrunning it for 2-3 seconds to make sure it isoperating. The test will not trigger an alarm. Ifthe “Pump or DC fuse” alarm sounds:

1. Check the pump plug in the back of the unitto make sure it is firmly connected. Check thepump wires to make sure they are connectedsecurely to the pump plug. Check the rest ofthe pump wires for any possible breaks.

Page 13

! DANGER

3a

3b 3b

GOOD BLOWNGOOD

BLOWN

SURGEPROTECTOR9

3a

2dPOSITIVE

POSTNEGATIVE

POST

2b 2c

2a

Remove

1

2

8c

8b

8a

Page 14

2. If the pump wires are intact, the pump may beclogged. (a) Disconnect the control unit fromthe wall outlet, and disconnect the batterycables. (b) Release the union or check valveand remove the pump and rigid PVC pipesection from the sump pit. (c) Clear anydebris from the strainer, and then reconnectthe pump to the discharge pipe. (d) Connectthe control unit, and the battery cables to thebattery…the WHITE wire to the NEGATIVE (-)post, and then the BLACK wire to thePOSITIVE (+) post. Tighten the wing nuts onthe battery posts. (e) Plug the control unitback into the wall outlet.

3. (a) Check the DC fuse by pulling it out of thefuse holder. (b) If the wires are burned andbroken, replace the fuse with a 25 amp DCsafety fuse. If the fuse blows again, unplugthe computer control unit from the wall anddisconnect the battery cables from the battery.Then call Glentronics technical support forinstructions at 800-991-0466. You may need toreplace the pump.

4. Plug the main AC pump back into the walloutlet.

5 The pump was activated

When water rises in the sump pit and lifts thefloat switch, the pump will begin pumping, andthe “Pump was activated” light and alarm willturn on. The pump warning stays on to alert youto the fact that the standby system was used toempty the water from the sump. Try todetermine what caused the system to activate.

• Check the main pump for failure. It may notbe working, the float switch may be stuck, orit may be too small to handle the inflow ofwater.

• Make sure the check valve is working andinstalled correctly. It may need to bereplaced.

• Make sure the discharge pipe is not clogged orfrozen.

• If the power was out, the backup pump wasautomatically activated. You need to pushthe RED button to silence the alarm.

REPLACING THE PUMP

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injury ordeath. Review the safety instructions onpage 1.

REFER TO PHOTOS AT RIGHT

1. Unplug the Pro Series control unit from thewall outlet.



4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables from the battery.

5. Unplug the pump from the back of the controlunit.

6. Release the union or check valve and removethe pump and the rigid PVC pipe section fromthe sump pit.

7. Unscrew the pipe and adapter from the oldpump, and screw them into the new pump.

8. Lower the pump into the sump and reconnectthe union or check valve.

9. Plug the pump wires into the back of thecontrol unit.

10. Replace the fluid sensor in the top of thebattery. Connect the battery cables to thebattery…the WHITE wire to the NEGATIVE (-)post, and then the BLACK wire to thePOSITIVE (+) post. Tighten the wing nuts.

11. Replace the cover of the battery box.

12. Plug the control unit and the main AC pumpback into the wall outlet. (You shouldprovide additional protection for the controlunit by using a surge protector.)

13. If any alarms are sounding, press the REDbutton on the front of the control panel forone (1) second to silence them.

6 Battery power level

Your Pro Series backup sump pump system has agauge which will report the level of chargeremaining in the battery. As the battery’s energyis depleted during operation without AC power, orsimply by aging, the gauge will indicate thepercent of charge remaining in the battery. Shouldthe level drop below 25%, the “Battery problem”indicator will light up and the alarm will sound.

! DANGER

3

8 9

6 7

25

4

Remove

10

TESTING THE FLOAT SWITCHIt is important to manually test the floatswitch periodically or after any maintenance.

Unplug the main AC pump when installing orservicing the backup pump to avoid electricshock. Failure to do so could cause seriousinjury or death. Review the safetyinstructions on page 1.

Lift the float up and let go. This will activatethe pump. The control unit will run the pump forapproximately 25 seconds so it can empty all thewater in the sump pit. While the pump is active,water will come out of the 3/16” hole that wasdrilled into the PVC discharge pipe. This isnormal. The hole is needed to prevent an airlock within the system. DO NOT obstruct thehole or an air lock may prevent the system fromactivating. If there is no water in the pit, thepump can run dry for this amount of time. Thealarm will sound and the “Pump was activated”light will go on. After the pump has stopped,push the RED button to silence the alarm. If theRED button is pressed before the pump hasstopped, the alarm will go off temporarily. Waitfor the pump to stop pumping, and then pushthe RED button on the front of the control unitto completely silence the alarm. BE SURE TOPLUG IN THE MAIN AC PUMP WHEN YOU HAVECOMPLETED THE TEST.

Using the Remote NotificationTHE REMOTE TERMINALThe Pro Series 2400 can be connected to a homesecurity system or other alarm devices to alertyou to a problem or required maintenance.

INSTRUCTIONS FOR CONNECTING THEREMOTE ALARMThe terminal is located on the back of the controlunit. There are three (3) positions for wireconnections on the terminal: N.C. - normallyclosed, N.O. – normally open, and common.

Check your security system to determine whetheran open (no contact) or closed (making contact)connection is needed to activate the alarm.

The security system will provide two connectionterminals. You will need to extend wires fromthe security system to the Pro Series controlunit. Strip the two wires, ¼” each. Connecteither wire to the common terminal. To securethe wire into the terminal, insert the exposedwire into the hole on the back of the terminalnext to the screw marked common. Turn thescrew a few turns to lock-in the wire.

If the security system requires a closing of acontact to activate the alarm, secure the otherwire in the terminal hole labeled N.O. (normallyopen). If the security system requires anopening of a contact, secure the wire in theterminal hole labeled N.C. (normally closed).

USB DATA PORTThis system has beenupdated with a USBport on the back of thecontroller. The purposeof this port is to allowcommunication with the Pro Series ConnectModules. DO NOT connect any other device tothe USB data port other than a Pro Series Wifi orHome Automation Connect Module.

CONNECT MODULES

The Pro Series Connect Modules are separatelysold accessories that will allow the user to stayconnected and receive remote notifications ofpotential problems and needed maintenancewhile away from home. There are currently twomodules that can be connected:

Pro Series WiFi Module(Model No. PS-WiFi)• Sends emails or text notifications and statusalerts to your phone, tablet or computer

• No required monthly or yearly fees orsubscriptions

Model No. PS-WiFi

Pro Series Home Automation Module (Model No. PS-HZM)• Easily connects to compatible monitoredsecurity or homeautomation system

• Connects using Z-Wave Plus

For more information, please visitwww.StopFlooding.com

MAINTENANCE CHECK LISTMaintenance should be performed 1-2 times peryear

1. Lift the float switch as described at left.

2. Remove all debris from the bottom of the pitand the pump strainer.

3. Remove all debris from the water.

4. Remove all debris from the float switch.

5. Fill the pit with water. Make sure the pumpturns on at the intended level.

6. While the pump is running, make sure thepump is evacuating water at a good pace andwater is coming out of the 3/16” air bleedhole.

7. Remove the fluid sensor and yellow cap fromthe battery and rinse any residue buildup fromthe bottom of the battery cap. Replace thecap and fluid sensor.

8. Check battery fluid levels once every four tosix months.

PARTS & SERVICE INFORMATION

You can receive technical support, parts, orservice information by calling Glentronics, Inc.at 800-991-0466, or by visiting the Pro Serieswebsite at www.stopflooding.com. Send yourunit to the following address if repairs areneeded:

Glentronics, Inc.645 Heathrow Drive

Lincolnshire, IL 60069-4205

Page 15

LIFTFLOAT

! DANGER

Model No. PS-HZM

Page 16

The battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . .The fluid sensor is installed improperly . . . . . . . . . . . . . . . . .

Not using a Pro Series battery . . . . . . . . . . . . . . . . . . . . . . .

Terminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . . .

Battery is old or damaged . . . . . . . . . . . . . . . . . . . . . . . . . .

Power outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . .The power cord is unplugged from the wall . . . . . . . . . . . . . .The charger is receiving less than 110 volts from the outlet . .

Backup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . .

The main AC pump failed because of a power outage . . . . . . .The float switch on the main pump is stuck or defective . . . . .The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . . .The main AC pump could not keep up with the inflow of water .

The check valve is stuck or installed improperly and the watercannot pass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . .The discharge pipe is clogged or frozen and the water cannotpass through it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .There is a slight chance of false activation if the float switchcord is wrapped around the AC power cord . . . . . . . . . . . . . .

Pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Pump wires are exposed . . . . . . . . . . . . . . . . . . . . . . . . . . .Pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The control box received a power spike . . . . . . . . . . . . . . . .

No check valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Check valve is broken or installed improperly . . . . . . . . . . . .Discharge pipe is clogged or frozen . . . . . . . . . . . . . . . . . . .There is an air lock in the system . . . . . . . . . . . . . . . . . . . .

The battery cables are connected backwards . . . . . . . . . . . . .

Add distilled water to each cell of the batteryThe fluid sensor should be inserted into the designated hole on the top ofthe Pro Series battery and pushed downThis feature cannot be used. Attach the fluid sensor to the positive post ofthe battery

Clean terminals & cablesTighten wing nutsReplace battery if power is out. There is only 1 hour of continuous pumpingpower left. Battery will recharge when power is restoredReplace battery

None. The backup pump will run off the battery. Press and hold the resetbutton to silence the alarm for 24 hoursTry another outlet, replace the fuse, or reset the circuit breakerMake sure the power cord is plugged in securelyNone, if the utility company has instigated brown outs. Otherwise, reducethe number of other appliances on the circuit

Make sure the pump is securely plugged into the back of the control unitRemove strainer from pump and clean out any debrisReplace the pump

None. The backup pump was activated when neededFree the float switch on the main pump or replace itReplace the main AC pumpNone. The backup pump was activated as needed. If this is a recurringproblem, install a higher capacity main pump

Replace the check valve or correct the installation

Thaw, clean out the blockage, or replace the discharge pipe

Move the float switch cord away from the AC power cord

Remove strainer from pump. Clean out any debris. Replace the 25 amp DC fuseReplace the pumpReplace the pump

Plug the control box into a surge protector. Replace the 5 amp, 250 volt,slow-blow, glass barrel fuse on the back of the control unit

If connecting backup to the primary discharge pipe, make sure there is acheck valve on both the main and backup pipes below the tie-in pointMake sure check valve is functioning and installed properlyClear the discharge pipeMake sure the 3/16” weep hole is drilled in the discharge pipe below thecheck valve, but above the water line. Make sure it is clear of debris

Reverse the battery connections

Troubleshooting Guide Read safety warnings & instructions before attempting any repairs or maintenance.! DANGER

Potential Cause BATTERY FLUID LOW Solutions

Potential Cause BATTERY PROBLEM Solutions

Potential Cause POWER FAILURE Solutions

Potential Cause PUMP FAILURE Solutions

Potential Cause PUMP WAS ACTIVATED Solutions

Potential Cause DC FUSE HAS BLOWN Solutions

Potential Cause AC FUSE HAS BLOWN Solutions

Potential Cause SYSTEM DOES NOT OPERATE AFTER INSTALLATION Solutions

Potential Cause WATER WILL NOT LEAVE THE PIT Solutions

If the listed solutions do not resolvethe problem, follow the instructionswithin this manual to disconnect thesystem from the outlet and batteryterminals, then reconnect the systemand push the reset button. If theproblem continues, contact customerservice at 800-991-0466.

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LIMITED WARRANTY

By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your productuntil you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period stated on your purchase receipt from the retail store orauthorized distributor where you purchased it for a refund.

To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied. GLENTRONICS,INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects, to the extentpermitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or consequential damages for breach of any express or implied warranties on this product. In so far as such warranties cannot bedisclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration of this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement services described below.Some states (countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you.

Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and construed under the laws of the State ofIllinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the Circuit Court of the 18th Judicial District, LakeCounty, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.

If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

What is Covered by this Warranty?GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods indicated below:

All parts and labor (excluding installation) for a period of:

• 3 years from the date of installation, when used intermittently as a sump pump

The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC., at its option, will either repair or replace theproduct and return it postage prepaid.

What is NOT Covered by this Warranty?This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding. If GLENTRONICS, INC. determines that a productis deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor will GLENTRONICS, INC. pay the cost of havinga plumber or contractor repair or replace the product.

GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any way from the instructions described in this manual.

This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user abuse;misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to the controller;other acts of nature, or failure to operate in accordance with the enclosed written instructions.

How to Obtain Warranty ServiceWithin thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder in either its original cartonand inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within thirty (30) days of the product’s defective performancewill not be considered for warranty service. Products received after three (3) years from the date of purchase, fall outside of the timeframe for warranty service and will not be eligible for warranty service. Theproduct must be returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the product is inspected by any person, plumber,contractor or business other than GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the unit must not have been previously altered, repaired or serviced by anyone other thanGLENTRONICS, INC., or its agent; the serial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the instructionscontained in the accompanying manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.

Where are Products Sent for Warranty Service?Glentronics, Inc., 645 Heathrow Drive, Lincolnshire, IL 60069

How Can I Obtain More Information?By calling 800-991-0466

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CHECK OUT THESE OTHER PRO SERIES PRODUCTS AT www.stopflooding.com

AC PUMPSIndustrial grade pumps for the residentialmarket

The Pro Series line of AC sump pumps andsewage pumps are strong, dependable, and soenergy efficient they could pay for themselves ina few years. The sump pumps are equipped withdual float switches for added reliability, and acontroller that will sound an alarm if there is anAC power loss or a pump problem. The controlunit has a terminal which can be connected toyour security system or an auto dialer to forwardthe signal to you or your alarm company. Whenyour main AC pump needs replacement, considerupgrading to one of the pumps in the Pro Seriesline.

FLOAT SWITCHESWhat’s the most common reason your mainAC pump fails?

It’s probably the result of a float switch that isstuck or broken. Replace it with a Pro Seriesdual float and controller for reliable operation.The dual float has, not one, but two floatsmounted within a protective cage. Should onefloat fail to operate, the second floatautomatically activates the pump. Theprotective cage prevents debris or other wiresfrom interfering with the movement of the float.It can be used to replace the float on most ACpumps.

CHECK VALVESWhat’s a Klunkless Check Valve™?

If you’ve spent any time in your basement,you’ve probably noticed your sump pump turningon and off with a loud clunk. That’s the resultof the water pressure slamming the valve closedin the check valve. The Klunkless Check Valvehas a built-in air chamber to counteract thatpressure and muffle the sound. It works just likea conventional check valve, only quieter.

WATER ALARMSMinimize the risk of water damage

You can detect leaks before they become biggerproblems by placing a water alarm whereverthere is a risk of water damage…in the utilityroom, laundry room, kitchen, bathroom orbasement. The alarm will sound when as littleas 1/32” of water reaches the sensor.

S3033

DFC1

DFC2

CCV1

PWA

©2013 Glentronics, Inc. 1806114 08/19

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