A/C-D/C Battery Backup Instruction Manual Sump Pump & · PDF fileInstruction Manual & Safety Warnings IMPORTANT: Even if you have the Basement Watchdog backup sump pump system installed

Instruction Manual& Safety Warnings

IMPORTANT: Even if you have the Basement Watchdog backup sumppump system installed by someone else, you must read and followthe safety information contained in this manual. Failure to do socould result in property damage, serious injury, or death.

A/C-D/CBattery Backup

Sump PumpSystem

Table of ContentsImportant Safety Warnings andInstructionsElectrical precautions 1Battery preparation 1Battery precautions 1

IntroductionItems included in system 2Additional items needed 2System specifications 2Replacement parts list 2

Pump & Pipe Installation InstructionsInstallation options 3Direct discharge to outside 4Connection to existing discharge 5Direct discharge for narrow sumps 6Connection to existing discharge for narrow sumps 7

Battery Instructions 8

Control Unit ConnectionsPositioning the float switch 9Connecting the pump 9Installing the battery fluid sensor 9Connecting the battery 9Connecting to AC power 10Selecting the main or backup mode 10

Understanding the WarningLights and AlarmsSilencing the alarm 10Battery fluid is low 10Battery problem 11Cleaning battery terminals 11Replacing the battery 12Power failure 12Pump failure 12Pump was activated 13Replacing the pump 13Battery fuse has blown 13Battery hooked-up backwards 13Battery charge level 13Pumping 14Charging battery 14System operating 14

Testing the SystemTesting the float switch 14

Parts & Service InformationTechnical support 14

Warranty 14

Troubleshooting Guide 15

Important SafetyWarnings & Instructions

SAVE THESE INSTRUCTIONS. This manualcontains important SAFETY WARNINGS andOPERATING INSTRUCTIONS for the BasementWatchdog battery backup sump pump system.You will need to refer to it before attempting anyinstallation or maintenance. ALWAYS keep theseinstructions with the unit so that they will beeasily accessible.

Failure to read and follow these warnings andinstructions could result in property damage,serious injury, or death. It is important to readthis manual, even if you did not install theBasement Watchdog backup sump pump, sincethis manual contains safety informationregarding the use and maintenance of thisproduct. DO NOT DISCARD THIS MANUAL.

ELECTRICAL PRECAUTIONS

Risk of electrical and fire hazard. May resultin death, serious injury, shock or burns.

To help reduce these risks, observe the following precautions:• DO NOT walk on wet areas of the basement

until all power has been turned off. If themain power supply is in a wet basement, callan electrician.

• NEVER handle the control unit with wet handsor while standing on a wet surface.

• ALWAYS unplug the control unit and dis-connect the cables from the battery beforeattempting any maintenance or cleaning.

• ALWAYS unplug the main pump when instal-ling or servicing the backup pump to avoidelectric shock.

• DO NOT expose the control unit to rain orsnow.

• Pull the plug rather than the cord whendisconnecting the control unit.

• An extension cord should not be used unless

absolutely necessary. If an extension cordmust be used, be sure the plug has the sameconfiguration as the plug on the control unit.

• Use of an attachment not recommended orsold by the manufacturer may result in a riskof fire or injury from an electrical shock.

• DO NOT operate the computer control unit if ithas received a sharp blow, been dropped, orotherwise damaged in any way. ContactGlentronics technical support at 800-991-0466, option #3.

• DO NOT disassemble the control unit. Whenservice is required, contact Glentronics tech-nical support at 800-991-0466, option #3.Return the control unit to the manufacturer forany repairs at the following address:

Glentronics, Inc.640 Heathrow Drive

Lincolnshire, IL 60069

BATTERY PREPARATION

Sulfuric acid can cause blindness or severeburns. Avoid contact with skin, eyes orclothing. In the event of accident, flushwith water and call a physician immediately.KEEP OUT OF REACH OF CHILDREN.

To help reduce these risks, observe thefollowing precautions:• Someone should be within range of your voice

or close enough to come to your aid when youwork near a lead-acid battery.

• Have plenty of fresh water and soap nearby incase battery acid contacts skin, clothing oreyes.

• Wear eye and clothing protection and avoidtouching your eyes while working with batteryacid or working near the battery.

• If battery acid contacts skin or clothing, washimmediately with soap and water. If acidenters eye, immediately flood eye with run-ning cold water for at least 10 minutes and getmedical attention.

• Battery posts and terminals contain lead andlead compounds, chemicals known to the Stateof California to cause cancer and reproductiveharm. Wash hands after handling.

BATTERY PRECAUTIONS

Explosive gases could cause serious injury or death. Cigarettes, flames or sparks couldcause battery to explode in enclosed spaces.Charge in well-ventilated area. Alwaysshield eyes and face from battery. Keep vent caps tight and level.

To help reduce these risks, observe thefollowing precautions:• NEVER smoke or allow a spark or flame in the

vicinity of the battery.• Use the Basement Watchdog control unit for

charging a LEAD-ACID battery only. Do notuse the control unit for charging dry-cellbatteries that are most commonly used withhome appliances.

• Be sure the area around the battery is wellventilated.

• When cleaning or adding water to the battery,first fan the top of the battery with a piece ofcardboard or another non-metallic material toblow away any hydrogen or oxygen gas thatmay have been emitted from the battery.

• DO NOT drop a metal tool onto the battery. Itmight spark or short-circuit the battery andcause an explosion.

• Remove personal metal items such as rings,bracelets, watches, etc. when working with alead-acid battery. A short circuit through oneof these items can melt it causing a severeburn.

• ALWAYS remove the power cord from theelectrical outlet before connecting ordisconnecting the battery cables. Never allowthe rings to touch each other.

• Check the polarity of the battery posts. ThePOSITIVE (+) battery post usually has a largerdiameter than the NEGATIVE (-) post.

• When connecting the battery cables, firstconnect the small ring on the end of theWHITE wire to the NEGATIVE (-) post of thebattery, and then connect the large ring onend of the BLACK wire to the POSITIVE (+) postof the battery.

Do not use system to pump flammable orexplosive fluids such as gasoline, fuel oil,kerosene, etc.

Page 1

! DANGER

! DANGER

! WARNING / POISON

! DANGER

POSITIVE POST HASLARGER DIAMETER

NEGATIVE POST HASSMALLER DIAMETER

POSITIVEPOST

NEGATIVEPOST

IntroductionThe Basement Watchdog A/C-D/C backup sumppump system is strong enough to be used asyour main and only pump, but we recommendusing it as an emergency battery backup systemto support your regular AC sump pump. It has astate-of-the-art monitoring system, and it willautomatically begin pumping if your main ACpump fails. Should any malfunction oremergency occur that involves the sump pump,the battery, or the AC power, your BasementWatchdog system will sound an alarm. A lighton the display panel of the control unit willindicate the cause of the alarm and thecorrective action.

If the main AC pump breaks or is unable to keepup with all the incoming water, the BasementWatchdog pump is capable of running withoutdischarging the battery as long as the AC poweris on.

The Basement WatchdogSump Pump System includes:

� A control unit with a float switch and abattery fluid level sensor

� A pump with 11⁄2” PVC pipe adapter� A plastic wire tie for mounting the float

switch� A battery box� A battery cap with a hole to accommodate

the fluid sensor

You will also need to supply:

� A Basement Watchdog 7.5 HourStandby Battery, or another deepcycle battery

� 11⁄2” rigid PVC pipe and fittings � PVC cement and primer� A rubber union with hose clamps

or a “Y” connector and two (2)check valves depending on theinstallation method you use

� Six (6) quarts of 1.265 specificgravity battery acid

Replacement Parts ListDescription Part No.Pump 1011003Float switch assembly 1020003Fluid sensor assembly 1014001Pipe Adapter 1120002Battery Box 1113003Battery cap with hole 1125000

Call 800-991-0466, option 3 to orderparts.

System SpecificationsPower supply requirements . . . . . . 115 volts ACPumping capacity . . . . . . . . . . 3500 GPH @ 0’Pumping capacity . . . . . . . . . 2200 GPH @ 10’Pump dimensions . . . . . . . . . . 75⁄8 H x 513⁄16” WPump dimensions w/elbow. . . . . . 75⁄8 H x 9” WPump housing & strainer . . . . . .Non-corrosive,

will not rustPump . . . . . . . . . . . . . . . . . . . .Can run dry;

can be used in sumps withwater softener or laundry discharge

Float switch . . . . . . . . . . Independent; can be set at any level

Page 2

Control Unit

Battery Box

CapWire Tie

FloatSwitch

Pipe Adapter

Pump

BatteryWires

Fluid Sensor

For narrow sump pits you will need someadditional parts:

� An “L” bracket at least 6 inches long. (Preferably one thatwill not rust.)

� Two (2) stainlesssteel hose clamps

� One (1) stainlesssteel screw (#8-32 x3/4”), a matchingwasher & nut

Pump & PipeInstallation Instructions

There are two basic methods that can be used toinstall the pump, a direct discharge to theoutside of the building, or a connection to anexisting discharge pipe. The same two optionsapply in very narrow sump pits where the backuppump must be mounted above the main pump.

Whenever possible, install your BasementWatchdog backup pump with a direct dischargeto the outdoors. By using this method, there willalways be an outlet for the water from the sump.During times of very heavy rain, many stormsewers fill up. If your pump is trying todischarge water into a full sewer, there isnowhere for the water to go. By dischargingdirectly outdoors, there is always an outlet forthe water that is pumped out of the sump. Forthis method, you will need to drill a hole througha floor joist or the foundation from the basementto the outside of the house.

If the direct discharge method is not possible orconvenient, the Basement Watchdog pump canbe hooked up to the same line as your AC sumppump by installing a “Y” connector and twocheck valves.

In most cases the backup pump will fit next tothe main AC pump in the sump pit. In verynarrow pits, the backup pump can be mountedabove the main pump. Try to fit the backuppump on the floor of the sump first.

Select the installation method that will best suityour needs from the diagrams at the right. Fullinstructions for each installation method areprovided on the following pages.

Installation will take a couple hours.

Page 3

NORMAL SUMP PITINSTALLATIONS

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45° ELBOW

"Y" CONNECTOR

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

PUMPWIRE

HOSE CLAMPS

PIPE ADAPTER

BASEMENT WATCHDOG

PUMP

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45° ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

PUMPWIRE

PIPE ADAPTER

DRILL 1/8" HOLEIF CHECK

VALVE USED

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

RUBBERUNION

OR CHECKVALVE

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

PUMPWIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

RUBBERUNION

OR CHECKVALVE

PIPE ADAPTER


VALVE USED

BASEMENT WATCHDOG

PUMP

DRAIN TILE

Installation BConnection to ExistingDischarge PipePage 5

Installation CDirect Discharge

to OutsidePage 6

Installation DConnection to ExistingDischarge PipePage 7

Installation ADirect Discharge

to OutsidePage 4

NARROW SUMP PITINSTALLATIONS

Page 4


INSTALLATION A: DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING (Diagram A)

sDANGERUnplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injuryor death.

1. Cut a four-foot (4’) piece of 11⁄2” rigid PVCpipe and cement it to the pipe adapter thatis attached to the elbow on the pump.

2. Secure the pump wire so that the plug on theend will not fall into the sump. Attach thewire to the pipe with a piece of tape.

3. Place the pump with the 4’ PVC pipeattachment on the bottom of the sump floornext to the main AC pump. Do not mountthe pump to any existing pipes; it should beplaced on the floor of the sump. A brick may

be placed under the pump if there are rocksor other debris on the sump floor that mayclog the pump.

4. Attach a rubber union or check valve (soldseparately) to the top of the 11⁄2” pipe. Thiswill allow the pump to be removed easily,should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, try to route the dischargepipe to an exterior wall via the shortest pathwith the fewest turns. More turns will reducethe pumping capacity. The pipe section exitingthe building should be on a downward slope sothat the water in the pipe will exit outsideinstead of returning to the sump. Extend thedischarge pipe outside the building as far aspossible to avoid the return of discharged waterto the sump. Be sure to seal the hole in the wallwhere the pipe exits and cement or clamp allconnections securely to prevent leaking. Nocheck valve is needed with this method ofinstallation, as long as you use less than 20feet of pipe.

CAUTION

If you use more than a total of 20 feet of pipein the installation, install a check valve inplace of the rubber union. Make sure it isinstalled with the arrow pointing up or it willnot prevent the backflow of water. When acheck valve is used, a 1/8” hole must be drilledin the PVC pipe 3” above the BasementWatchdog pump. If a hole is not drilled abovethe pump, an air lock may prevent the pumpfrom operating, and the basement will flood.

PUMPWIRE

PIPE ADAPTER


VALVE USED

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

RUBBERUNION

OR CHECKVALVE

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

1

2

3

4

Diagram A

! DANGER

CAUTION

Page 5


INSTALLATION B: CONNECTION TO AN EXISTING DISCHARGEPIPE (Diagram B)

Unplug the main AC pump when installing thebackup pump to avoid electric shock. Failureto do so could cause serious injury or death.

1. Cut a four-foot (4’) piece of 11⁄2” rigid PVCpipe and cement it to the pipe adapter that isattached to the elbow on the pump.

2. (a) Install a check valve on the PVC pipeattached to the Basement Watchdog pump.Make sure it is installed with the arrowpointing up or it will not prevent the backflowof water.

2. (b) When a check valve is used, drill a 1/8”hole in the 11⁄2” PVC pipe three inches (3”)above the connection to the BasementWatchdog pump. Drill the hole at a 45º angletoward the bottom of the sump to avoidsplashing water outside the sump pit. If a1/8” hole is not drilled above the pump, anair lock may prevent the pump fromoperating, and the basement will flood.

3. If there is no check valve on the main ACpump, one must be installed at this time.

Then install a “Y” connector above the checkvalve on the discharge pipe for the main ACpump.


5. Place the pump with the 4’ PVC pipeattachment on the bottom of the sump floor,next to the main AC pump. Do not mount thepump to any existing pipes...it should beplaced on the floor of the sump. A brick maybe placed under the pump if there are rocks orother debris on the sump floor.

6. Connect a 11⁄2” diameter discharge pipe abovethe check valve of the Basement Watchdogpump, and attach a 45º elbow to that pipe.Extend another piece of pipe to reach the “Y”connector you have inserted above the checkvalve on the discharge pipe of the mainpump.

7. Cement or clamp all connections securely toprevent leaking.

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45° ELBOW

"Y" CONNECTOR

CHECKVALVE

BASEMENT WATCHDOG

PUMP

DRAIN TILE

Diagram B

3 4

5 6

2a 2b

CAUTION

! DANGER

1

Page 6


INSTALLATION C: DIRECT DISCHARGE TO THE OUTSIDE OF THE BUILDING FOR NARROW SUMP PITS (Diagram C)

sDANGERUnplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injuryor death.

1. Attach an “L” bracket to the discharge pipe ofthe main AC pump with two (2) stainlesssteel hose clamps. Position the bracket sothe bottom of the “L” is just above the top ofthe main pump, and out of the way of anyfloat switch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer. There are holes suitable formounting on the bottom of the strainer. (b)Using a #8-32 x 3/4” stainless screw, washer

& nut, attach the strainer to the “L” bracket.(c) Once the strainer is attached, simply pressthe pump body onto the mounted strainer.

3. Cut a three-foot (3’) piece of 11⁄2” rigid PVCpipe and cement it to the pipe adapter thatis attached to the elbow on the pump.


5. Attach a rubber union or check valve (soldseparately) to the top of the 11⁄2” pipe. Thiswill allow the pump to be removed easily,should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices try to route the dischargepipe to an exterior wall via the shortest pathwith the fewest turns. More turns will reducethe pumping capacity. The pipe section exitingthe building should be on a downward slope sothat the water in the pipe will exit outsideinstead of returning to the sump. Extend thedischarge pipe outside the building as far as

possible to avoid the return ofdischarged water to the sump. Besure to seal the hole in the wallwhere the pipe exits and cement orclamp all connections securely toprevent leaking. No check valve isneeded with this method ofinstallation, as long as you use lessthan 20 feet of pipe.

PUMPWIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

RUBBERUNION

OR CHECKVALVE

PIPE ADAPTER


VALVE USED

BASEMENT WATCHDOG

PUMP

DRAIN TILE

Diagram C

2c 4

5

3

CAUTION

! DANGER

1 2b2a

“L” BRACKET

If you use more than a total of 20 feet of pipe in theinstallation, install a check valve in place of therubber union. Make sure it is installed with the arrowpointing up or it will not prevent the backflow ofwater. When a check valve is used, a 1/8” hole mustbe drilled in the PVC pipe 3” above the BasementWatchdog pump. If a hole is not drilled above thepump an air lock may prevent the pump from

operating, and the basementwill flood.

Page 7


INSTALLATION D: CONNECTION TO EXISTING DISCHARGE PIPE FOR NARROW SUMP PITS(Diagram D)

sDANGERUnplug the main AC pump when installing thebackup pump to avoid electric shock. Failureto do so could cause serious injury or death.

1. Attach the “L” bracket to the discharge pipeof the main AC pump with two (2) stainlesssteel hose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2.(a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer. There are holes suitable formounting on the bottom of the strainer. (b)Using a #8-32 x 3/4” stainless screw, washerand nut, attach the strainer to the “L”bracket. (c) Once the strainer is attached,simply press the pump body onto themounted strainer.

3. Cut a three-foot (3’) piece of 11⁄2” rigid PVCpipe and cement it to the pipe adapter that isattached to the elbow on the pump.

4. (a) Install a check valve on the PVC pipeattached to the Basement Watchdog pump.Make sure it is installed with the arrowpointing up or it will not prevent the backflowof water.

4. (b) When a check valve is used, drill a 1/8”hole in the 11⁄2” PVC pipe three inches (3”)above the connection to the BasementWatchdog pump. Drill the hole at a 45º angletoward the bottom of the sump to avoidsplashing water outside the sump pit. If a holeis not drilled above the pump, an air lock may

prevent the pump from operating, and thebasement will flood.

5. If there is no check valve on the main ACpump, one must be installed at this time.Then install a “Y” connector above the checkvalve on the discharge pipe for the main ACpump.

6. Secure the pump wire so that the plug on theend will not fall into the sump. Attach thewire to the pipe with tape.

7. Connect a 11⁄2” diameter discharge pipe abovethe check valve of the Basement Watchdogpump, and attach a 45º elbow to that pipe.Extend another piece of pipe to reach the “Y”connector you have inserted above the checkvalve on the discharge pipe of the mainpump.

8. Cement or clamp all connections securely toprevent leaking.

PUMPWIRE

HOSE CLAMPS

PIPE ADAPTER

BASEMENT WATCHDOG

PUMP

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45° ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

3

5

1

6 7

4a 4b

2a

2b 2c

Diagram D

“L”BRACKET

CAUTION

! DANGER

Page 8

Battery Instructions

A new Basement Watchdog 7.5 Hour StandbyBattery will run this system for a minimum of 7.5hours continuously. However, most of the time thepump will turn on and off, and the battery will runthe pump intermittently for days. In addition, theunique materials in the battery enable it to last forfive to seven years in standby service.

• The use of automotive batteries is NOT recom-mended. Automotive batteries are not designedfor this application. They will only run the pumpfor a short time and will have a shorter life thana standby battery.

• The battery fluid sensor and cap are designed tofit the Basement Watchdog batteries. Measuringthe battery fluid is one of the most importantfeatures of the system; since about 80% ofbackup sump pump failures are the result of abattery that has dried out.

Do not use the enclosed battery cap on anybattery except a Basement Watchdog battery.Do not drill a hole in the cap of another brandof battery to accommodate the fluid sensor.Batteries emit explosive gases, which cancause serious injury or death.

PREPARING THE BASEMENT WATCHDOGSTANDBY BATTERY

The Basement Watchdog batteries are shipped dry(without acid) so they never lose power before youtake them home. A battery is activated when theacid is added, and then it slowly begins todeteriorate as it ages. By adding the acid justbefore use, the battery will always be fresh. Use1.265 specific gravity battery acid to fill the battery.It is available where you purchased the battery.

Wear eye and clothing protection. If batteryacid contacts skin or clothing, washimmediately with soap and water. If acidenters eyes, flush with water for 10 minutesand get medical attention. Review the safetyinstructions on page 1.

1. Remove the battery box top by pushing in thetabs on the front and back of the box and liftingup.

2. Place the battery box on the floor. Place the dry(unfilled) battery into the battery box. Removethe foil seal on the top of the battery.

3.(a) Carefully push in the perforated tab at thetop of the acid pack. Lift up the large tab andpull out the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack. (b)Position the acid pack and battery as shown atthe right. Pinch the end of the hose togetherand cut off the tip. Insert the end of the hoseinto each cell. Control the flow by pinching thehose with thumb and forefinger. Fill each cellof the battery to a level just covering thebattery plates, and then go back and top offeach cell equally. It is important to have thecells filled equally or the battery will notoperate properly. The acid should reach a leveljust below the cap ring. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about ten minutes. Re-examine the fill level and add additional acid, ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this isnormal. After the battery has been filled, screwthe caps on the top of the battery.

When you fill the battery for the FIRST time, it willbe the ONLY time you add acid to the battery. Inthe future, when the fluid level is low, add distilledwater to the cells. Never add more acid.

Do not throw an old battery in thetrash. Take it to a service station orrecycling center.

Diagram E

1 2

3a 3b

CAUTION

! DANGER

! DANGER

CAUTION

Page 9

Control Unit Connections

Risk of electrical shock or battery explosion,which can cause serious injury or death.Unplug the main AC pump to avoid electricalshock. Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 10 minutes. Review the safetyinstructions on page 1.

Position the control unit in a secure placeapproximately 4 feet above the floor. Be surethe power cord will reach the AC power outletand the pump cable and the float switch willreach the bottom of the sump. Position the unitin a well-ventilated area. Do not place anythingon top of the battery. Do not place anything ontop of the control unit. (Diagram F)

1. Positioning the float switch: The floatswitch will turn on the pump when the waterrises to the top of the switch, and it willremain running as long as the water is abovethe float switch. When the water drops belowthe float switch, an internal timer in thecontrol unit will keep the pump running anadditional 25 seconds to empty the sump pit.The switch should be mounted about 6 inchesabove the water level line in the sump pit.(a) Attach the float switch very securely tothe discharge pipe with the plastic wire tie.(b) If the pump is stacked above the main ACpump in a narrow sump pit, the float may beattached to the elbow of the pump. Be surethe switch is positioned vertically with themounting bracket at the top. Do not tilt theswitch. Do not position the float switch on theside of the discharge pipe facing the drain tileor any incoming rush of water!

2. Connecting the pump: Remove the securitytag from the pump and plug the pump wiresinto the pump connector on the back of thecontrol unit.

3. Installing the battery fluidsensor: Remove the cover of thebattery box by pushing in thetabs on the front and back, thenlifting up. Fan the area aroundthe top of the battery with apiece of cardboard (or anothernon-metallic material) to removeany hydrogen or oxygen gas thatmay have been emitted from thebattery. Replace the battery capthat is 2nd from the POSITIVE(+) post of the battery with theYELLOW battery cap that isprovided in the BasementWatchdog package. An arrow onthe top of the battery marks thisposition. There are two holes inthe battery cap. Insert the fluidsensor in the hole that is off-center on the top of the cap. Donot glue the sensor into the cap.

If you are not using the Basement Watchdogbattery, you cannot use the battery fluidsensor. However, you must attach the sensorto the POSITIVE (+) post of the battery or thealarm will sound continuously. The BasementWatchdog sump pump system will not warnyou if the fluid level is low in thisconfiguration. Youwill need to checkyour battery everycouple of monthsto see if it needswater. If thebattery dries out,the system will not work.

4. Connecting the battery: Remove the wingnuts from the battery terminals. Remove thesecurity tag from the battery cables. Attachthe battery cables to the battery…the WHITEwire to the NEGATIVE (-) post, and then theBLACK wire to the POSITIVE (+) post. Replacethe wing nuts and tighten.

BATTERYCABLESENSORWIRE

SENSOR

TERMINAL

BATTERY

BATTERYBOX

ACOUTLET

COMPUTERCONTROL UNIT

PUMPWIRE

FLOAT WIRE

FLOAT SWITCH

PIPE ADAPTER

BASEMENT WATCHDOG PUMP MAIN AC PUMP

WIRETIE

DRAIN TILE

1b

4

3

65

2

Diagram F

! DANGER

1a

CAUTION

POSITIVEPOST

NEGATIVEPOST

SURGEPROTECTOR

Page 10

5. Immediately plug the AC power cord into agrounded AC wall outlet. (A surge protectorthat protects all three pins on the power lineis recommended.) You will have 10 secondsbefore the “Power failure” alarm will sound.The alarm will be silenced once the unit isplugged into the wall. At this time thecomputer control unit will perform a startupprocedure. Various lights will go on and off,the alarm will beep and the pump will beactivated for a few seconds.

6. Selecting the main or backup mode: TheBasement Watchdog Big Dog is designed to beused as a backup to support your main ACpump, however it is strong enough to be usedas your main pump. If you are using it asyour only pump, push the BLUE button for 1second to turn off the “Pump was activated”alarm. The RED light to the left of the buttonwill be lit. If you don’t turn off the alarm, itwill sound every time the pump goes on. Setthe level of the float switch 3-4 inches abovethe pump if you are using it as a main pump.

If you are using the Basement Watchdog as abackup pump along with your main pump,push the blue button for 1 second until theGREEN light is lit. In this mode, the alarmwill sound when the backup pump has beenactivated.

7. Secure the cover on the battery box byslipping the tabs through the fittings on thefront and back of the box. BE SURE TO PLUGIN THE MAIN AC PUMP.

Understanding the Warnings & AlarmsThe Basement Watchdog control unit features aseries of warning lights that pinpoint potentialproblems. In addition, an alarm sounds to alertyou to the problem. In some cases the lightsand alarm will go off automatically when theproblem has been solved. In others, the WHITEbutton must be pushed to silence the alarm.Refer to the table below for a quick review of thefeatures and their corresponding alarm status.

SILENCING THE ALARM DURING AN EMERGENCY

If the alarm can be silenced before the problem iscorrected, you may silence it for two minutes byholding down the WHITE button for 1 second. Thealarm will be silenced, but the light will stay on.

To silence the alarm for 24 hours, hold down theWHITE button for 4 seconds. It will auto-matically reactivate after 24 hours. The warninglight will stay on.

BATTERY FLUID IS LOW

Risk of electrical shock or battery explosion,which can cause serious injury or death. Weareye protection. Work in a well-ventilated area.Do not smoke or allow a spark or flame in thevicinity of the battery. Avoid dropping metaltools on the battery. If battery acid contactseyes, flush with water for 10 minutes. Reviewthe safety instructions on page 1.

REFER TO THE PHOTOS AT RIGHT & ON PAGE 11

If this warning light and alarm are on, you needto add distilled water to the battery.

1. Remove the top of the battery box by pushingin the tabs on the front and back, then liftingup.

2. Fan the area around the top of the batterywith a piece of cardboard (or another non-metallic material) to remove any hydrogen or

oxygen gas that may have been emitted fromthe battery. Then remove the fluid sensorfrom the battery cap. The alarm will soundwhen the sensor is removed.

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Alarm can be Alarm shuts offsilenced before automatically

problem is when the problemWarning Light Alarm corrected is corrected

Battery fluid low Yes Yes Yes YesBattery problem Yes Yes No No, push white button

Power failure Yes Yes Yes YesPump failure Yes Yes No No, push white button

Pump was activated Yes Yes Yes No, push white buttonBattery fuse has blown Yes Yes Yes No, push white button

Battery hooked up backwards Yes No Not applicable Yes

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3. Unscrew the six battery caps. Add distilledwater to each cell. If distilled water is notavailable, tap water with a low mineralcontent may be used. Well water is notrecommended. NEVER ADD MORE ACID. Fillthe battery to level 2 as shown in Diagram Eon page 8. (The Basement Watchdog batteryfiller will automatically fill the level to thecorrect height. See enclosed order form.)

4. Replace the battery caps and the fluid sensor.Be sure the fluid sensor is positioned in the2nd cell from the positive post. It is markedwith an arrow on the top of the battery. Thewarning light and alarm will turn offautomatically when the battery is refilled andthe sensor is replaced.

5. Replace the battery box cover.

BATTERY PROBLEM

This light and alarm will go on when the controlunit senses that the battery has approximately 1hour of continuous pumping energy left. Thiscould occur when:

• Corrosion on battery terminals and/or cablerings is preventing the battery from chargingproperly

• The battery is getting old and should bereplaced

• The pump has been running for many hoursand the battery is below the 25% charge levelon the “Battery charge level” gauge

Check the battery cables and the batteryterminals for corrosion. Clean and tighten themas needed. The procedure is described at theright.

If the battery alarm goes on while the pump isrunning and the power is out, you will have aminimum of 1 hour of pumping time to replacethe battery. (In most cases, the pump does notrun continuously, and therefore, you actuallyhave a longer time to replace it.) You will notbe able to silence the alarm. Left unattended,the basement will flood. In a severe emergency,if a replacement battery is not available, youcould temporarily use your car battery.

Once the AC power is restored, the battery willrecharge automatically, unless it is old ordamaged. The alarm will remain on until theWHITE button is pressed for 1 second.

In the event that your Basement Watchdog sumppump system has pumped for an extended periodof time, the battery may be very depleted. Inthis condition, when the AC power is returned tothe unit, a battery alarm will continue to sound.The battery may need a longer period torecharge. Press the WHITE button for 4 secondsto silence the alarm.

If the battery is completely discharged, andinternal safety feature will not allow thecharging system to activate. Call the Glentronicsservice department for instructions or replacethe battery.

If the battery is relatively new and the batteryalarm is activated, before you replace thebattery, call the Glentronics service department.The phone number is 800-991-0466, option 3.

TO CLEAN THE BATTERY TERMINALSAND CABLES

Risk of electrical shock or battery explosion,which can cause serious injury of death. Weareye protection. Work in a well-ventilated area.Do not smoke or allow a spark or flame in thevicinity of the battery. Avoid dropping metaltools on the battery. If battery acid contactseyes, flush with water for 10 minutes. Reviewthe safety instructions on page 1.

1. Unplug the power cord from the wall outlet.

2. Remove the cover of the battery box bypushing in the tabs on the front and back,then lifting up.

3. Fan the area around the top of the batterywith a piece of cardboard (or another non-

metallic material) to remove any hydrogen oroxygen gas that may have been emitted fromthe battery.

4. Unscrew the wing nuts. Remove the batterycables and clean the battery posts with abattery post terminal cleaner or a wire brush.

5. Clean the corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper.

6. If the fluid sensor has come out of theYELLOW battery cap, replace it now. Thenreplace the battery cables, WHITE to theNEGATIVE (-) post, and BLACK to the POSITIVE(+) post. Tighten the wing nuts.

7. Plug the power cord into the wall outlet. (Youcan provide additional protection for thecontrol unit by using a surge protector.)

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REPLACING THE BATTERY

Risk of electric shock or battery explosion,which can cause serious injury or death. Weareye protection. Work in a well-ventilated area.Do not smoke or allow a spark or flame in thevicinity of the battery. Avoid dropping metaltools on the battery. If battery acid contactseyes, flush with water for 10 minutes. Reviewthe safety instructions on page 1.

REFER TO THE PHOTOS BELOW

1. Unplug the power cord from the wall outlet.

2. Remove the cover of the battery box by pushingin the tabs on the front and back, then liftingup.

3. Fan the area around the top of the battery witha piece of cardboard (or another non-metallicmaterial) to remove any hydrogen or oxygen gasthat may have been emitted from the battery.

4. Remove the fluid sensor from the battery cap,and then remove the YELLOW battery cap. Saveit for use in the new battery.

5. Unscrew the wing nuts and remove the batterycables.

6. Remove the old battery from the battery boxand place the new battery in the box. Fill thebattery following the instructions on page 8.

7. Clean any corrosion off of the ring connectorson the end of the battery cables. Use a wirebrush or sandpaper.

8. Replace the battery cables, WHITE to theNEGATIVE (-) post and BLACK to the POSITIVE(+) post.

9. Rinse and dry the YELLOW cap from the oldbattery to remove any residue. Replace theBLACK battery cap in the cell that is 2nd fromthe POSITIVE post with the YELLOW cap fromthe old battery. Insert the fluid sensor in thecap. Put the BLACK battery cap on the oldbattery.

10. Plug the power cord into the wall outlet. (Youcan provide additional protection for thecontrol unit by using a surge protector.)

POWER FAILURE

There are several causes for power failure. Themost common is a power outage by your electriccompany. During this emergency, the BasementWatchdog system will automatically switch tobattery power and protect your basement fromflooding. You can silence the “Power failure”alarm for 24 hours by pressing the WHITE buttonfor 4 seconds. The alarm will be silenced, but thelight will stay on. The system will continue tooperate while the power alarm is silenced. After24 hours, the alarm will automatically reactivate.

1. If the power is on in the rest of the house,check the home circuit breaker or fuse box forfailure, and correct the problem.

2. Check the power cord. Make sure it is securelyplugged into the wall outlet.

3. Check the AC fuse located on the back panel ofthe control unit. If it has blown, replace it witha 5-amp glass barrel fuse, commonly found athardware stores and auto supply stores. If thefuse blows again, call Glentronics technicalsupport at 800-991-0466, option 3.

The control unit must receive 115 volts AC +/- 5%from the AC outlet. Any voltage lower than 110volts will activate the power failure alarm. Lowervoltages can be caused by utility brown outs or aheavy power draw from other appliances on thesame circuit.

PUMP FAILURE

The Basement Watchdog control unit will check thepump and its wire connections each week forpossible pump failure. The system will test thepump by running it for 2-3 seconds to make sureit is operating. If the “Pump failure” alarmsounds:

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SURGEPROTECTOR

1. Check the pump plug in the back of the unitto make sure it is firmly connected. Check thepump wires for any possible breaks.

2. If he pump wires are connected, test thepump by lifting the float switch in the sump.It should turn on when the float is lifted. Donot push the WHITE button to test the pumpduring this procedure. The pump is designedto run dry, so if there is no water in the sumppit during the test, the pump will not bedamaged.

3. If the control unit still indicates that thepump is defective, replace the pump. Theprocedure is described in the next column.

PUMP WAS ACTIVATED

When the water rises in the sump pit and liftsthe float switch, the pump will begin pumping,and the “Pump was activated” light and alarmwill turn on. The pump warning stays on to alertyou to the fact that the standby system was usedto empty the water from the sump. Try todetermine what caused the system to activate.

• Check the main pump for failure. It may not beworking, the float switch may be stuck, or itmay be too small to handle the inflow of water.

• Make sure the check valve is working andinstalled correctly. It may need to bereplaced.

• Make sure the discharge pipe is not clogged orfrozen.

• If the power was out, and the backup pumpwas activated, you need to push the WHITEbutton to silence the alarm

REPLACING THE PUMP

Unplug the main AC pump when installing thebackup pump to avoid electric shock. Failureto do so could cause serious injury or death.Review the safety instructions on page 1.

REFER TO PHOTOS BELOW

1. Unplug the pump from the back of the controlunit.

2. Release the rubber union or check valve andremove the pump and the rigid PVC pipesection from the sump pit.

3. Unscrew the pipe and fitting from the oldpump, and screw them into the new pump.

4. Lower the pump into the sump and reconnectthe rubber union or check valve.

5. Plug the pump wires into the back of thecontrol panel. BE SURE TO PLUG IN THEMAIN AC PUMP.

BATTERY FUSE HAS BLOWN

Your Basement Watchdog has a 25-amp DCsafety fuse in the back of the cabinet toprotect the unit and the battery. If the fuseblows, the alarm will sound to alert you to theproblem. Replace the 25-amp fuse. If it blowsagain, unplug the computer control unit fromthe wall and disconnect the battery cablesfrom the battery. Then call Glentronics’ servicedepartment for instructions.

BATTERY HOOKED-UP BACKWARDS

If the battery cables have been connected to thewrong posts, this warning light will go on. Noaudible alarm will sound, but the unit will notoperate. Your Basement Watchdog will protectitself from damage. Reverse the battery cableconnections and continue with the system hook-up.

BATTERY CHARGE LEVEL

Your Basement Watchdog backup sump pumpsystem has a gauge which will report the level ofcharge in the battery. As the battery’s energy isdepleted during operation without AC power, orsimply by aging, the gauge will indicate thepercent of charge remaining in the battery.Should the percent drop below 25%, the “Batteryproblem” indicator will light up and the alarmwill sound.

If this warning goes on while the pump isrunning, you will have a minimum of 1 hour toreplace the battery. (In most cases the pumpdoes not run continuously, and therefore, it willrun much longer.) In a severe emergency, if areplacement battery is not available, you couldtemporarily use your car battery.

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CORRECT HOOK-UP

Once the AC power is restored, the battery willrecharge, unless it is old or damaged. Press theWHITE button for 1 second to reset the alarm.

PUMPING

This light will go on when the pump is operating.If the “Pump was activated” alarm switch is OFF,no alarm will sound. This is a normal function ofthe system.

CHARGING BATTERY

This GREEN light goes on when the battery ischarging. The Basement Watchdog has a state-of-the-art 20-amp charging system. It onlyoperates when the battery needs charging andturns off completely when not in use. This willincrease the total life of the battery and keepthe battery at full charge.

SYSTEM OPERATING

This GREEN light is the “Watchdog” of thesystem. Normally, this light is on. If the lightis off, there is a problem with the system.Contact the Glentronics service department at800-991-0466, option 3.

TESTING THE FLOAT SWITCH

It is important to manually test the floatswitch periodically.

Lift the float up and let go. This will activatethe pump. The control unit will run the pump forapproximately 25 seconds so it can empty all thewater in the sump pit. If there is no water in thepit, the pump can run dry for this amount oftime. The alarm will sound and the “Pump wasactivated” light will go on. After the pump hasstopped, push the WHITE button to silence thealarm. If the WHITE button is pressed before thepump has stopped, the alarm will go offtemporarily. Wait for the pump to stop pumping,and then push the WHITE button to completelysilence the alarm.

PARTS & SERVICE INFORMATION

You can receive technical support, parts orservice information by calling Glentronics, Inc.at 800-991-0466, option 3, or by visiting thewebsite at www.basementwatchdog.com. Sendyour unit to the following address for repairs:

Glentronics, Inc.640 Heathrow Drive

Lincolnshire, IL 60069

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Limited Warranty

GLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor,battery box and control unit products are free from defective materials and workmanship for theperiod indicated below:

All parts and labor (excluding installation) for a period of two (2) years from the date of purchase

The defective product must be returned directly to the factory, postage prepaid with the originalbill of sale or receipt to the address listed below. Glentronics, Inc., at its option, will either repairor replace the product and return it postage prepaid.

CONDITIONS

The unit must be shipped freight prepaid, or delivered, to Glentronics, Inc. to provide the servicesdescribed hereunder in either its original carton and inserts, or a similar package affording anequal degree of protection.

The unit must not have been previously altered, repaired or serviced by anyone other thanGlentronics, Inc., or its agent; the serial number on the unit must not have been altered orremoved; the unit must not have been subject to accident, misuse, abuse or operated contrary tothe instructions contained in the accompanying manual.

The dealer’s dated bill of sale, or retailer’s receipt, must be retained as evidence of the date ofpurchase and to establish warranty eligibility.

This warranty does not cover product problems resulting from handling liquids hotter than 120degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasivesolutions; normal wear; user abuse; misuse, neglect, improper maintenance, commercial orindustrial use; improper connections or installation; damages caused by lightning strikes, excessivesurges in AC line voltage, water damage to the controller, other acts of nature, or failure to operatein accordance with the enclosed written instructions.

GLENTRONICS, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIALDAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT. SOME STATESDO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INDIRECT DAMAGES, SO THEABOVE LIMITATION MAY NOT APPLY TO YOU. THIS EXPRESS WARRANTY SHALL BE EXCLUSIVE AND ISIN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOTLIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THECUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY, OR OF ANY IMPLIED WARRANTYNOT EXCLUDED HEREIN, SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT.

For information or service contact:Glentronics, Inc.

640 Heathrow DriveLincolnshire, IL 60069

800-991-0466

Model # BWD12-120C Serial # _____________________ Purchase Date__________________

© 2005, Glentronics, Inc. 1806018

BATTERYPossible ReasonsThe battery fluid is low . . . . . . . . . . . . . . . . . . . . . . . . . . .

BATTERYPossible ReasonsTerminals are corroded . . . . . . . . . . . . . . . . . . . . . . . . . . .Cables are loose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery is discharged below 25% . . . . . . . . . . . . . . . . . . . .

Battery is damaged or old . . . . . . . . . . . . . . . . . . . . . . . . .

POWERPossible ReasonsPower outage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .An outlet, fuse or circuit breaker has failed . . . . . . . . . . . . .The power cord is unplugged from the wall . . . . . . . . . . . . .The charger is receiving less than 110 volts from the outlet . .

PUMPPossible ReasonsBackup pump is unplugged . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . .Backup pump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . .

PUMP WAS Possible ReasonsThe main AC pump failed because of a power outage . . . . . . .The main AC pump is broken . . . . . . . . . . . . . . . . . . . . . . .The float switch on the main pump is jammed or defective . .The main AC pump could not keep up with the inflow of water .

The check valve is stuck or installed improperly and the waterreturns to the sump pit . . . . . . . . . . . . . . . . . . . . . . . . . . .The discharge pipe is blocked and the water returns to thesump pit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BATTERY FUSEPossible ReasonsPump is clogged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pump wires are exposed . . . . . . . . . . . . . . . . . . . . . . . . . .Pump is broken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BATTERY HOOKEDPossible ReasonsThe unit will not operate . . . . . . . . . . . . . . . . . . . . . . . . . .

FLUID LOWRemediesAdd distilled water to the battery

PROBLEMRemediesClean terminals & cablesTighten wing nutsReplace battery if power is out. There is only 1 hour of continuouspumping power left. Battery will recharge when power is restoredReplace battery

FAILURERemediesNone. The backup pump will run on the batteryTry another outlet, replace the fuse or reset the circuit breakerMake sure the power cord is plugged in securelyNone, if the utility company has instigated brown outs. Otherwise, reducethe number of other appliances on the circuit

FAILURERemediesMake sure the pump is securely plugged into the back of the control unitReplace the pumpRemove strainer and clean out any debris

ACTIVATEDRemediesNone. The backup pump was activatedReplace the main AC pumpFree the float switch or replace itNone. The backup pump was activated. If this is a recurring problem,install a higher capacity main pump

Replace the check valve or correct the installation

Clean out or replace the discharge pipe

HAS BLOWNRemediesRemove pump and strainer. Clean out any debris. Replace the 25-amp DCfuseReplace the pumpReplace the pump

UP BACKWARDSRemediesReverse the battery connections

Troubleshooting GuideRead safety warnings & instructions before attempting any repairs or maintenance.! DANGER

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Documents

A/C-D/C Battery Backup Instruction Manual Sump Pump & · PDF fileInstruction Manual & Safety Warnings IMPORTANT: Even if you have the Basement Watchdog backup sump pump system installed