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We would like to take this opportunity to welcome you to Autoguard Warranties Ltd and explain how the services and support that we provide can benefit your business. The supply of new and used car extended warranties has been around since the late 1970’s with Autoguard Warranties Ltd joining the market in 1976 and quickly becoming one of the fastest growing warranty companies in the UK. We feel that today’s market is looking for a company to take service and support to the next level. With over 50 years’ experience in this competitive sector of the motor industry and our tailor made warranty programs we are the ones to provide this. Robert Dockerill C.E.O. www.autoguardwarranties.com About Us 88% plus claim approval rate 98% of calls answered within 20 seconds Warranty programs designed to meet your individual requirements Renewable cover options About us brochure.indd 1 15/12/2017 09:22:52

About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

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Page 1: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

We would like to take this opportunity to welcome you to Autoguard Warranties Ltd and explain how the services and support that we provide can benefit your business.

The supply of new and used car extended warranties has been around since the late 1970’s with Autoguard Warranties Ltd joining the market in 1976 and quickly becoming one of the fastest growing warranty companies in the UK.

We feel that today’s market is looking for a company to take service and support to the next level. With over 50 years’ experience in this competitive sector of the motor industry and our tailor made warranty programs we are the ones to provide this.

Robert DockerillC.E.O.

www.autoguardwarranties.com

About Us

88% plus claim approval

rate

98% of calls answered within

20 seconds

Warranty programs designed to meet your individual requirements

Renewable cover options

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Page 2: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

Feedback from our dealer network tells us that our approach to business is refreshing and positive which ultimately leads to increased profit opportunities and customer retention.

We know that to be able to run your business efficiently you need access to up-to-date management information which is why we are continuously investing in our people, systems and processes.

Our Dealer Network

Easy to use online warranty input

Quarterly statistics helping you to achieve

objectives

Online claim submissionwith real time access (so you don’t have

to pick up the phone)

A claims team with over 100 years combined motor

trade experience

Full administrative support from our

head office

On-site training provided by our

experienced UK wide sales team

www.autoguardwarranties.com

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Page 3: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

Product Summary

PRODUCTSPlatinum Cover The Ultimate Peace of Mind. Featuring all electrical and mechanical cover that is

second to none, this ultimate Guarantee is further enhanced by AXA full European recovery giving the holder roadside assistance both at home and abroad, Home Start, Relay, Onward Destination and much more.Other options available are, Wear & Tear Cover, Catalytic Converter, Diesel Particulate Filter and Higher Labour Rate.

Select Cover A Listed Component Only Cover, for the vehicle owner on a budget this guarantee will cover components which are the most common causes of mechanical and electrical failure on cars and motorcycles. (Please see booklet for full details.)

Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components of the van such as White Goods, Gas Connections, Cassette Toilets, Electric Motors and Water Ingress (for vans up to 7 years old). For motorhomes please see Premium Cover.

GAP Insurance Combination Gap Insurance offers protection in the event of a total loss of your vehicle. Requires FCA Approval, either as Directly Authorised or as an Appointed Representative of Autoguard Warranties Ltd - subject to FCA approval.

Premium Cover A Comprehensive Cover for cars, motorcycles and commercials (up to 3.5 tons) that leaves very little to chance. An all electrical and mechanical cover protecting you against most vehicle breakdowns, giving limited cover on Air Conditioning Units, In-Car Entertainment and Navigation Systems. With options for additional items such as EGR Valves, Wear & Tear, Catalytic Converter, Diesel Particulate Filter and UK AXA Recovery.

Select Plus (Motorcycles) A Listed Cover with Extra Benefits. This new cover gives the rider security against the most common motorcycle breakdowns with some additional benefits. (Please see booklet for full details.)

Because modern vehicles represent a high technical standard and the cost of replacing or repairing failed parts has risen so much in the last decade, it is important for customers to have a warranty solution that meets their expectations.

Cars, Motorcycles, Commercials, Motorhomes, Caravans & HGVs

www.autoguardwarranties.com

Fleetband Warranty Services (HGV)

Premier provides the same parts and labour cover as that provided by the manufacturer during the first year of the vehicles life, which is normally all mechanical and electrical factory fitted components. Available for used vans and trucks.

Supreme offers named component cover for some of the main electrical and mechanical parts of the vehicle. Available for used vans and trucks.

Driveline offers named component cover for some of the main electrical and mechanical parts of the vehicle. Available for new and used vans and trucks.

A Division Of Autoguard Warranties Limited

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Page 4: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

Peace of Mind

Autoguard prides itself on designing warranty programs that meet the individual needs of our clients, whilst providing them with the peace of mind that they deserve.

Through our extensive experience within this market we are able to set up, administer and manage a range of services and schemes that include direct consumer insurance, service contracts and administration only.

We have ‘A’ rated insurers across the world. In the UK, since 2009, we have been working with UK General Insurance Group, an award winning, specialist insurance provider dedicated to supplying innovative insurance solutions that meet the changing needs of our partners and their customers.

Autoguard Warranties Ltd are authorised and regulated by the Financial Conduct Authority with registration number 500640.

For our dealers wishing to utilise our consumer insurance products we would be pleased to arrange for you to become an Appointed Representative of Autoguard Warranties Ltd - subject to FCA approval.

Please ask your local sales person for more details.

www.autoguardwarranties.com

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Page 5: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

Autoguard Warranties Ltd are proud to be members of SMMT, The Society of Motor Manufacturers and Traders which exists to support and promote the interests of the UK automotive industry at home and abroad.

Working closely with member companies, SMMT acts as the voice of the motor industry, promoting its position to government, stakeholders and the media.

Enabling the UK motor industry to fulfil its potential, SMMT addresses the major issues that impact on the automotive sector:

• Driving for and supporting sustainable world-leading competitiveness in the UK vehicle and components industry.

• Researching and responding to customer needs to raise service standards across the sector.

• Informing and influencing skills and training policy to develop a long-term future for the sector

• Demonstrating the sustainability of the automotive sector from its production processes and manufacturing sites through to its retail showrooms and the products it sells.

• Maximising the potential for the UK motor industry, by encouraging international trade and business opportunities for the UK motor industry.

• Influencing and shaping policy and legislation affecting the motor industry in the UK and Europe.

• Promoting and facilitating the development of new automotive technology.

We are also members of Motor Codes, the government-backed, self-regulatory body for the motor industry. Its voluntary membership of thousands of garages is committed to maintaining high standards throughout the car sales process and administration of car warranties.

SMMT & Motor Codes‘SMMT’ and the ’S’ symbol are trademarks of SMMT Limited and are used with their permission.

www.autoguardwarranties.com

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Page 6: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

Testimonials

It’s great to be able to rely on Autoguard to look after my customers, even

when they are unable to bring the car back to me for repair. This level of support is

why I use Autoguard.

Shere Garages Ltd

Autoguard Warranties pay claims! This is a marked improvement on my

experience with other warranty companies.

Solitude Motors

Autoguard Warranties have a very experienced and helpful claims team with a

high level of technical knowledge.

Paramount Car Centre

I was very pleased with the speed in which my claim was handled. Extremely glad

that I took out this warranty.

Mrs S

Dealing with your company has been a pleasure, each call was dealt with

efficiently and politely and put my mind at ease.

Mr B

My claim was handled in a professional and efficient way when my starter motor

failed and I have received my cheque today.

Mr L

FOR FURTHER TESTIMONIALS AND TO VIEW OUR PROMOTIONAL VIDEO

PLEASE VISIT OUR WEBSITE...

”“

www.autoguardwarranties.com

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Page 7: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

Autoguard Warranties Ltd currently administers warranty programs throughout the world. We are currently working with over 12 countries administrating both used vehicle and new car extended warranty programs.

Using our industry knowledge we have developed relationships with manufacturers, importers, insurers and dealer groups throughout the world.

We are able to offer localised specialist insurance support and guidance in setting up and managing new schemes, all of which can be tailored to meet individual client needs.

For more information please contact head office.

Worldwide

www.autoguardwarranties.com

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Page 8: About Us€¦ · Caravan & Motorhome Holiday Peace Of Mind. For the occasional or frequent user this comprehensive cover protects the owner against some of the most expensive components

How to Contact us

Customer Services / Claims Department

03432 271 499

Fax

01276 672 015

Email

[email protected]

[email protected]

[email protected]

www.autoguardwarranties.comv.290416

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