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Claims Danish and Estonian managers all believe in the personal example …but Danes are more in favor awareness and ethical training … and Estonians are more inclined to use punishment and reward …but if corruption threatens the personal interests of the manager ? … well … don’t step on the tail of a tiger! For debate: does one-size-fit-all or not? 3
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AARHUSUNIVERSITETAU
Lars Johannsen“Reducing Corruption: Focusing on private sector”
Tallinn, Estonia
February, 11. 2016
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Don’t step on the tail of the tiger: managers reaction to private-to-private corruption
ClaimsCorruption: The difference between Denmark and Estonia is a matter of
degree! Common but not accepted
It is important to detect and to get the information about wrongdoing to
management as quickly as possible. Preference for the ‘in-house’ solutions
2
ClaimsDanish and Estonian managers all believe in the
personal example…but Danes are more in favor awareness and
ethical training… and Estonians are more inclined to use
punishment and reward…but if corruption threatens the personal
interests of the manager ? … well … don’t step on the tail of a tiger!For debate: does one-size-fit-all or not?
3
Estonia and Denmark comparedEstonia Denmark
Corruption in public sector
Middle position (TI) Almost corruption free (TI)
Economy Emerging open European economy
Mature open European economy
Private Sector SME (smaller) SME (larger) plus multinationals
Value system Christian/atheist/-Soviet
Christian/atheist
… But corruption – a difference in degree!
4
How common?Encounters: Having encountered at least one of
four types of corruption
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Types of corruption encountered
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Corruption is not acceptable
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The costs of corruption
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Company's reputation Financial loss Manager's career Loss of business network0
10
20
30
40
50
60
70
80
90
100
54.9
47.4
38.534.5
69.7
53.3
63.8
39.7
Estonia Denmark
Getting to know about it and quicklyWhistleblowing and management review Getting to know about it quickly –
the internal process
• Studies show that cases discovered through internal measures come more quickly to the management attention
-> reduces the potential loss -> increases possibility to repair any damage that the case might to the reputation of the company
• Tipping management is most common detection method. Other studies show that 40 percent of all cases are discovered through tips.
• In comparison about 30 percent are discovered though management review and internal audit.
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Estonian and Danish managers all prefer internal reporting but more Danes think that reporting to
outside agencies may also be an option.
10
Estonia Denmarkrank %
highly agrees
rank % highly agrees
… tell the management or other members of the board
1 92.3 1 89.4
… talk with that colleague 2 48.1 2 42.7… talk with other colleagues 3 45.1 3 55.2… talk at home/with friends (not colleagues) 4 19.4 4 55.2
… go to the police 5 15.8 5 49.6… contact an anonymous hotline 6 8.3 6 26.4... do nothing 7 3.0 7 10.9… go to the press 8 1.5 8 4.9
What to do?
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Estonia Denmarkrank % highly
agrees rank % highly
agrees
Positive personal example by top managers 1 92.9 1 93.3
Develop internal control system 2 85.8 3 86.5
Punish wrongdoers by terminating employment contracts
3 84.7 2 87.2
Punish wrongdoers by decreasing salary, demotion etc.
4 57.6 8 48.4
General ethics training to all employees 5 50.4 6 67.8
Declaration of (financial) interests 6 45.2 7 56.8
Adoption of code of ethics and/or instructions 7 41.8 4 86.3
Raising salaries 8 38.5 11 28.1
Nomination of a trustee with the company 9 27.8 9 41.1
Reporting to law enforcement (police, prosecutor) 10 27.2 5 71.8
Setting up of an anonymous hotline 11 13.2 10 35.8
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Are Estonians and Danes really that different?
Don’t step on the tail of the tiger
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Effective prevention methodsEthics & personnel Control and
managementSalary and demotions
Country Danes + Estonians +
Costs of corruption(Four types)
Firm reputation Managers career +Firm financial +
Type of corruption(Four types)
Kickback -
Age +
Gender
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Does one-size-fit-all or not?
Private-to-private corruption is a global phenomenon.
The importance of getting the information to the managementDetection – costs
Whistleblowing – internal and external
… but ….
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Trust is cheaper than control – and more fun
16