2019 pccyfs spring conferenceA WORLD OF OPPORTUNITIESAPRIL 10-11, 2019

LEARN CONNECT BE INSPIREDHear from leaders in the field about the latest news,

practice tips and opportunities.Spend time with your peers sharing challenges and

successes.

Leave with actionable ideas to improve your organization and better serve Pennsylvania’s

children, youth and families.

*ARTWORK BY S.P., THE ACADEMY, WINNER OF OUR 2019 BROCHURE COVER CONTEST

Far and away the best prize that life offers is the chance to work hard at work worth doing.

- Theodore Roosevelt

PCCYFS is a leading

membership organization

of providers that works to

improve the quality of life

for Pennsylvania’s children,

youth and families who are

at risk, by supporting and

promoting an accessible

service delivery system

within our communities.

Teri Henning, Executive Director

Thank you to our Conference Planning Workgroup:

Glenn Amarell, John Yurconic Agency

Kirsten Eshleman, The Bair Foundation

Konrad Kammerer, Friend of the Council

Edward Watson, Children’s Home of York

Jim G. Williams, Harborcreek Youth Services

Welcome to the 2019 PCCYFS Spring Conference

Welcome to the 2019 Pennsylvania Council of Children, Youth and Family Services Conference – A World of Opportunities! This year’s conference includes two dynamic keynote presentations and more than 20 educational sessions on industry-critical topics such as workforce development, the Family First Prevention Services Act, value-based contracting, youth social media, drug, and cannabis/vaping trends, sex trafficking, ethics, outsourcing and affiliations, outcomes measurement, trauma-informed care, self-care, ethics, and much more. The workshops, keynotes and sessions offered over the two days reflect what you have told us you need and also what we hope you will find useful and thought-provoking.

Thank you to all of our presenters for their participation and willingness to share their expertise with our attendees. We also welcome our sponsors and exhibitors, who provide a wide range of services to human service providers and their communities. We encourage all attendees to spend some time with these important conference supporters. Finally, we hope that you will join us at the networking and social opportunities throughout the conference.

Thank you to our conference workgroup participants for their significant assistance in planning and executing the conference.

Make the most of your investment! Learn something new, meet someone new, learn about a new product or service! Commit to recharging with the networking and social fun planned during our two days together.

We thank you for your support and participation in the conference, and we look forward to spending time with you all.

Thank you to our Conference Planning Workgroup:

Glenn Amarell, John Yurconic Agency

Kirsten Eshleman, The Bair Foundation

Konrad Kammerer, Friend of the Council

Edward Watson, Children’s Home of York

Jim G. Williams, Harborcreek Youth Services

OFFICERSPresident, Nancy Kukovich

Adelphoi

Vice President, Anita Paukovits

Children’s Home of Easton

Secretary, Lisa Schiller

MHY Family Services

Treasurer, Nick Riehl

Community Alternatives, Inc.

Immediate Past President, Gwen Bailey

Youth Service, Inc.

2018-2019PCCYFS Board of Directors

Thank youto our Exhibitorsand Sponsors:

MEMBERSJoe Abraham, The IMPACT Project

Melanie Beidler, Devereux Advanced Behavioral Health

Joseph Birli, Children’s Home of York

John Bukovac, Alternative Living Solutions

Mark Cunningham, COBYS Family Services

Dominick DiSalvo, KidsPeace

William Eberwein II, Children’s Choice

Nancy Fagan, Jewish Family and Children’s Service of Greater Philadelphia

Bob Haussmann, Tabor Children’s Services

Rosalind Lee, Progressive Life Center

Laura Maines, Every Child, Inc.

Mike Shaffer, Pinebrook Family Answers

Mark Palastro, Holy Family Institute

Mark Unger, Bethany Christian Services of Central Pennsylvania

Rebecca Van der Groef, Hoffman Homes for Youth

Shari VanderGast, Diakon Child, Family & Community Ministries

Keynote: Michael Sanders, Focusing on Opportunities, Strengths and What CAN Be Done! Wednesday, 8:30 AM – 10:00 AM Imagine this...human service workers surpass their current levels of excellence and achievement just by shifting, ever so slightly, the

way they see everything. Even though our field, the children and families we serve, and our organizational cultures present challenges;

when we re-focus our attention, they become opportunities. Just imagine what could be possible if we focused our attention on

opportunities rather than problems, strengths more than weaknesses and what can be done instead of what can’t.

Exhibitor Ice Cream Social Wednesday, 2:30 PM – 3:00 PM Our Exhibitor Ice Cream Social is just too sweet to miss! Not only will you enjoy one of the coolest refreshments known to the child

in all of us, you’ll also get to spend some time visiting our exhibitors and for a chance to win an iPad! Our exhibitors offer a variety

of products and services that can enhance your business and service delivery operations. Please show your appreciation for their

contributions, support and participation by paying them a visit.

Hospitality Event: A World of Opportunities! Wednesday, 8:00 PM – 11:00 PM Come join us for an evening of food, fun and networking! Enjoy light snacks, desserts, assorted beverages and entertainment in a

casual setting. Relax and re-connect with your peers from across the Commonwealth! This event is funded by our exhibitors and

sponsors.

Basket Raffle Thursday This year we are again offering the opportunity for attendees to participate in a raffle for four valuable gift baskets! The baskets will

include some well-known favorites from each of the four regions across the state. Single and multiple tickets will be available for

purchase throughout the conference, so please check out the baskets at the registration desk and plan to participate!

Keynote: Bridget Gavaghan, It’s Not You, It’s Your Story - Reframing our Conversations about Human ServicesThursday, 8:30 AM – 10:00 AM Stories have the power to engage people and compel them to action. But not just any story will do. Some of the human service sector’s

most entrenched patterns of communications are actually holding the public back from a deeper engagement with our work. Now

more than ever, the human service sector needs to break free of old, unproductive stories and take advantage of research-based

strategies for connecting with and activating the public. In this presentation, with the use of dynamic images and video, you will learn

about a new narrative for human services that has been demonstrated to engage the public, and you’ll find out how you can be a part

of a growing movement to build greater public support for the vital work that we do.

Annual PCCYFS Membership Business Meeting Thursday, 12:45 PM – 1:15 PM At the conclusion of the luncheon, PCCYFS Executive Director Teri Henning and Board President Nancy Kukovich will present the annual

“State of the Council.” Highlights will include a review of current and upcoming priorities and the status of PCCYFS membership and

finances.

Conference Special Events

CEU, CE, CLE & Attendance CertificatesEarn Up To 9 CEU Credits!

Licensed Social Workers, Licensed Clinical Social Workers, Marriage and Family Therapists, Mental Health and Professional Counselors can earn up to 4.5 hours of Continuing Education Units (CEU) each day for a single $10 processing fee. Many, but not all sessions qualify, so check each day’s schedule to confirm the number of CEUs available.

PCCYFS is approved by the Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors to offer continuing education credits for social workers, marriage and family therapists and professional counselors.

New This Year! We have requested and are awaiting approval for Continuing Education (CE) and Continuing Legal Education (CLE) Credits. More information will be available soon.

Attendance Certificates will be provided each day upon request.

Focusing on Opportunities, Strengths and what CAN Be Done!

Michael Sanders, of The 220 Experience, has spent more than 25 years working with teens, families, and human service professionals. As a national speaker, consultant and trainer, Michael speaks to groups all over the country motivating teens, inspiring families, and educating professionals to be and do their best.

Imagine this...human service workers surpass their current levels of excellence and achievement just by shifting, ever so slightly, the way they see everything. Even though our field, the children and families we serve, and our organizational cultures present challenges; when we re-focus our attention, they become opportunities. Just imagine what could be possible if we focused our attention on opportunities rather than problems, strengths more than weaknesses and what can be done instead of what can’t.

Keynote

SandersMichael

6Wednesday, April 10Wednesday, April 10, 2019

7:30 – 8:30 Registration & Hot Breakfast

7:30 – 5:00 Exhibits Open

8:15 – 8:30 Opening Remarks, Teri Henning

8:30 – 10:00 Keynote: Michael Sanders, Focusing on Opportunities, Strengths, and What CAN Be Done!

10:00 – 10:15 Refreshment Break

Leadership/Admin Leadership/Admin Direct Care/Clinical Direct Care/Clinical

Session

1

10:15 – 11:45

W-1 Developing Youth Wellness in a Residential Setting Colleen Daisley, Jim Williams, Neil Glover, Anthony Lucas 1.5 CEU Credits

W-2: Family First Prevention Services Act: State Updates on Family First Implementation - What Providers Need to Know about State Implementation, Congregate Care Restrictions, and Prevention Services Funding Gloria Gilligan, Roseann Perry

W-3: Understanding the Impact of Early Trauma: Building the Foundation for Trauma Informed Care Faye L. Hall, Jeff Merkert 1.5 CEU Credits

W-4: Sex Trafficking and Trauma: Legal Issues, Advocacy, and the Survivor Perspective. Jamie Pizzi, Sarah Robinson Barbera, Tammy McDonnell 1.5 CEU Credits

12:00 – 1:00 Networking Luncheon

Session

2

1:00 – 2:30

W-5: Needs Based Budgeting Overview and Working Effectively with Counties Gloria Gilligan, Roseann Perry, Kim Young, Terry Clark, Matt Conjelko

W-6: Measuring Clinical Effectiveness in Community Mental Health Jessica Mastrangelo, Deborah Luckey, Molly Stubbs, Steven Galambos 1.5 CEU Credits

W-7: Modern Day Social Work Ethics, Part One June Fisher 1.5 CEU Credits

W-8: Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part One Ryan Klingensmith 1.5 CEU Credits

2:30 – 3:00 Exhibitor Networking Ice Cream Social

Session

3

3:00 – 4:30

W-9: Family First Prevention Services Act: Evidence-Based Practices Kira Fatherree 1.5 CEU Credits

W-10: An Accountability Culture: Using Trauma Informed Principles Lisa Schiller, Jennifer Marsteller 1.5 CEU Credits

W-11: Modern Day Social Work Ethics, Part Two June Fisher 1.5 CEU Credits

W-12: Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part Two Ryan Klingensmith 1.5 CEU Credits

5:00 – 6:00 PCCYFS Board Meeting – Open to all Member Executives

6:00 Dinner on your own but not alone – Join a group of your choice! Stop by the registration desk for a list of local restaurants.

8:00 – 11:00 Hospitality Event

78:15 – 8:30 Opening Remarks, Teri Henning 8:30 – 10:00 Keynote: Michael Sanders, Focusing on Opportunities, Strengths and what CAN Be Done!10:00 – 10:15 Refreshment Break10:15 – 11:45 Session 1 – Concurrent Workshop Sessions

W-1: Developing Youth Wellness in a Residential Setting Colleen Daisley, RN, Director of Nursing, Harbor Creek Youth Services, Neil Glover, Child & Adolescent Program Manager, Community Care Behavioral Health, Anthony Lucas, Manager of Quality Improvement, Allegheny County HealthChoices, Inc., Jim Williams, Compliance Officer, Harbor Creek Youth ServicesOur system of care has gradually been shifting from segregated, treatment silos to a comprehensive, individualized, holistic approach. However, making this cultural shift in a provider setting requires support from leadership; a willingness to explore possible programmatic changes; and an innovative mindset for creating positive, clinical outcomes. This session will focus on a value-based purchasing (VBP) activity that involved residential treatment facility providers monitoring youth’s body mass index (BMI) and creating targeted interventions for those individuals with an elevated BMI score. The presenters will provide an overview of the VBP model, how this influenced organizational culture, and outcome measures. Participants will learn how to implement provider interventions and have the opportunity to participate in a case study activity related to wellness treatment plans.W-2: Family First: Prevention Services Act: State Updates on Family First Implementation - What Providers Need to Know about State Implementation, Congregate Care Restrictions, and Prevention Services FundingGloria Gilligan, Director, Bureau of Budget and Fiscal Support, Roseann Perry, Director, Bureau of Child and Family Services, Department of Human Services Office of Children, Youth and FamiliesIn this session, attendees will hear the latest news from the Office of Children, Youth and Families on Pennsylvania’s plans relating to Family First Implementation. Topics will include federal and state guidance on the congregate care restrictions, specialized settings, prevention services funding, evidence-based practices, the federal Clearinghouse, and foster family home licensing. Bring your questions!W-3: Understanding the Impact of Early Trauma: Building the Foundation for Trauma Informed CareFaye L. Hall, Family Based Therapist, Jeff Merkert, Family Based Therapist, Jewish Family ServiceTrauma occurs in various ways to people of all ages. The standard in treatment, trauma-informed care, will be more effective with an experiential understanding of early trauma (trauma from domestic violence, parental substance abuse and mental health disorders, abuse, neglect, attachment disruptions, medical issues, etc.). Infants (pre-postnatal) and toddlers’ experiences are often dismissed and minimized. The impact of early trauma is significant and changes the trajectory of development with lasting effects on a person’s future.W-4: Sex Trafficking and Trauma: Legal Issues, Advocacy and the Survivor PerspectiveJamie Pizzi, Esq., Sarah Robinson Barbera, Esq., Institute to Address Commercial Sexual Exploitation,Tammy McDonnellIn 2014, Pennsylvania enacted the Commonwealth’s first comprehensive anti-trafficking statute, and last year, Act 130, the Safe Harbor Law, created new protections and supports for children of human trafficking and sexual exploitation. Among other things, the law shields children from prosecution for crimes their abusers forced them to commit and establishes a new fund for victim services. These critical protections can help victims restore their lives and reduce some of the collateral consequences of their experiences, however, victims and survivors need legal assistance to use the legal remedies available to them.

Conference Workshop Descriptions

W-4 cont.: This training will explain the federal and state laws related to commercial sexual exploitation and human trafficking and discuss the ways in which this issue is policed and addressed throughout the Commonwealth. We will examine the legal remedies available to trafficking survivors and equip participants with practice tips to support survivors at any stage of the process. Additionally, this training will explore the concept of trauma, providing participants with guidance on how to incorporate trauma-informed techniques into their respective work as well other best practices for working with the survivor population. Finally, a survivor will share her personal experiences, how the legal process worked for her, and suggestions for mitigating trauma.

1:00 – 2:30 Session 2 - Concurrent Workshop Sessions

W-5: Needs Based Budgeting Overview and Working Effectively with CountiesGloria Gilligan, Roseann Perry, Office of Children, Youth and Families, Kim Young, MSW, LSW, CCTP, Vice President, The Bair Foundation, Terry Clark, MPA, Administrator, York County Office of Children, Youth and Families, Matt Conjelko, Cambria CountyCounty Children and Youth agencies submit their Needs-Based Plan and Budget requests to the Department of Human Services by August 15th each year. These submissions are reviewed by the Department to determine allocations of funds and directly affect the Department’s requests for funding. But providers must work with counties far in advance of that date to communicate program and funding needs. Our speakers will share information on how the process works at both the state and county level, how providers can effectively work with counties to provide information and request funding in a timely manner, strategies that have worked to get providers’ requests and information into county submissions, and more.

W-6: Measuring Clinical Effectiveness in Community Mental HealthSteven Galambos, MS, BSL, Jessica Mastrangelo, MA, LPC, NCC, Outpatient Clinical Supervisor, Deborah Luckey, PsyD,, Post-Doctoral Fellow/Outpatient Therapist, Molly Stubbs, LPC, Clinical Case Manager, Devereux Advanced Behavioral HealthSystems for collecting program-wide clinical outcomes are essential for evaluating the effectiveness of clinical services in community mental health clinics. This is especially true given the breadth of children served and the resources and cost needed to provide such services. The current presentation will describe a model for utilizing standardized clinical measures to evaluate program-wide clinical effectiveness in a children’s community mental health clinic in Southeastern, PA. In addition, this outcome data is utilized to assess individualized outcomes for clients and their families, and to provide specific feedback regarding areas for further refinement and enhancement. Program outcomes reviewed will include general outpatient, Dialectical Behavior Therapy, Trauma-Focused-CBT, Parent Child Interaction Therapy, and Intensive Family Coaching.

W-7: Modern Day Social Work Ethics, Part OneJune Fisher, LSW, Dynamic Training SolutionsAttend one or both parts of this two-part workshop to review the significant updates to the NASW Code of Ethics. In both sessions you will practice responding to ethical situations. Part One will review ethical situations that may arise between administrators, supervisors, staff and other providers/county agencies. Part Two will review situations that may occur related to using technology in the workplace. Both sessions are appropriate for all levels of staff (direct service, supervisor and administrator). Both

W-8: Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part OneRyan Klingensmith, Founder, Shape the SkyLife for a teenager is vastly different than it was ten years ago. Kids today have unlimited access to information, apps and websites that can be wonderfully helpful, but also lead to concerning behaviors if adults don’t have the knowledge to teach young people how to behave responsibly in this new cyber-playground. Kids have the knowledge to use technology, but sometimes lack the wisdom to use it responsibly. Adults have the wisdom to be responsible users, but sometimes lack the knowledge to use technology. My goal is to connect knowledge with wisdom. Attendees will learn about popular teen apps and social platforms, including some that are hidden from adults, cyberbullying, oversharing, and other behavior concerns, and effective intervention/prevention practices when working with youth.

3:00 – 4:30 Session 3 – Concurrent Workshop Sessions

W-9: Family First Prevention Services Act: Evidence-Based PracticesKira Fatherree, Allegheny County Department of Human ServicesThe Family First Prevention Services Act will make significant changes to the Title IV-E federal foster care funding stream for evidence-based prevention services for children and youth at risk of entering foster care. Hear from Kira Fatherree, Allegheny County Department of Human Services, about the current status of Family First Prevention Services Act implementation, including evidence-based programs in Pennsylvania, resources needed to implement and sustain evidence-based programs, challenges and opportunities.

W-10: An Accountability Culture: Using Trauma Informed PrinciplesLisa Schiller, LCSW, Executive Director, MHY Family Services, Jennifer Marsteller, Assistant Director, MHY Family ServicesCreating an accountability culture is critical for strong performance, outcomes and employee retention. Join this session to learn how managers and supervisors can improve their skills in working with their employees and peers when expectations are not met. This session will offer practical suggestions on how to create a culture that speaks up when issues arise.

W-11: Modern Day Social Work Ethics, Part TwoJune Fisher, LSW, Dynamic Training SolutionsAttend one or both parts of this two-part workshop to review the significant updates to the NASW Code of Ethics. In both sessions you will practice responding to ethical situations. Part One will review ethical situations that may arise between administrators, supervisors, staff and other providers/county agencies. Part Two will review situations that may occur related to using technology in the workplace. Both sessions are appropriate for all levels of staff (direct service, supervisor and administrator). Both sessions are eligible for NASW Ethics CEUs.

W-12: Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part TwoRyan Klingensmith, Founder, Shape the SkyLife for a teenager is vastly different than it was ten years ago. Kids today have unlimited access to information, apps and websites that can be wonderfully helpful, but also lead to concerning behaviors if adults don’t have the knowledge to teach young people how to behave responsibly in this new cyber-playground. Kids have the knowledge to use technology, but sometimes lack the wisdom to use it responsibly. Adults have the wisdom to be responsible users, but sometimes lack the knowledge to use technology. My goal is to connect knowledge with wisdom. Attendees will learn about popular teen apps and social platforms, including some that are hidden from adults, cyberbullying, oversharing, and other behavior concerns, and effective intervention/prevention practices when working with youth.

W-8: Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part OneRyan Klingensmith, Founder, Shape the SkyLife for a teenager is vastly different than it was ten years ago. Kids today have unlimited access to information, apps and websites that can be wonderfully helpful, but also lead to concerning behaviors if adults don’t have the knowledge to teach young people how to behave responsibly in this new cyber-playground. Kids have the knowledge to use technology, but sometimes lack the wisdom to use it responsibly. Adults have the wisdom to be responsible users, but sometimes lack the knowledge to use technology. My goal is to connect knowledge with wisdom. Attendees will learn about popular teen apps and social platforms, including some that are hidden from adults, cyberbullying, oversharing, and other behavior concerns, and effective intervention/prevention practices when working with youth.

3:00 – 4:30 Session 3 – Concurrent Workshop Sessions

W-9: Family First Prevention Services Act: Evidence-Based PracticesKira Fatherree, Allegheny County Department of Human ServicesThe Family First Prevention Services Act will make significant changes to the Title IV-E federal foster care funding stream for evidence-based prevention services for children and youth at risk of entering foster care. Hear from Kira Fatherree, Allegheny County Department of Human Services, about the current status of Family First Prevention Services Act implementation, including evidence-based programs in Pennsylvania, resources needed to implement and sustain evidence-based programs, challenges and opportunities.

W-10: An Accountability Culture: Using Trauma Informed PrinciplesLisa Schiller, LCSW, Executive Director, MHY Family Services, Jennifer Marsteller, Assistant Director, MHY Family ServicesCreating an accountability culture is critical for strong performance, outcomes and employee retention. Join this session to learn how managers and supervisors can improve their skills in working with their employees and peers when expectations are not met. This session will offer practical suggestions on how to create a culture that speaks up when issues arise.

W-11: Modern Day Social Work Ethics, Part TwoJune Fisher, LSW, Dynamic Training SolutionsAttend one or both parts of this two-part workshop to review the significant updates to the NASW Code of Ethics. In both sessions you will practice responding to ethical situations. Part One will review ethical situations that may arise between administrators, supervisors, staff and other providers/county agencies. Part Two will review situations that may occur related to using technology in the workplace. Both sessions are appropriate for all levels of staff (direct service, supervisor and administrator). Both sessions are eligible for NASW Ethics CEUs.

W-12: Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part TwoRyan Klingensmith, Founder, Shape the SkyLife for a teenager is vastly different than it was ten years ago. Kids today have unlimited access to information, apps and websites that can be wonderfully helpful, but also lead to concerning behaviors if adults don’t have the knowledge to teach young people how to behave responsibly in this new cyber-playground. Kids have the knowledge to use technology, but sometimes lack the wisdom to use it responsibly. Adults have the wisdom to be responsible users, but sometimes lack the knowledge to use technology. My goal is to connect knowledge with wisdom. Attendees will learn about popular teen apps and social platforms, including some that are hidden from adults, cyberbullying, oversharing, and other behavior concerns, and effective intervention/prevention practices when working with youth.

Thursday, April 11Thursday, April 11, 2019

7:30 – 8:30 Registration & Hot Breakfast

7:30 – 1:30 Exhibits Open

8:15 – 8:30 Opening Remarks, Teri Henning

8:30 – 10:00 Keynote: Bridget Gavaghan, It’s Not You, It’s Your Story - Reframing our Conversations about Human Services

10:00 – 10:15 Refreshment Break

Leadership/Admin Leadership/Admin Direct Care/Clinical Direct Care/Clinical

Session

1

10:15 – 11:45

T-1 Impact of Supervision and Management on Caseworker Retention Bonnie Christian Marsh, Yoon Mi Kim, George Kovarie

T-2: Collaborating Around New and Innovative Programming… It Takes a Village to Develop Programs Terri Spiegel Tolomeo,Cecilia Keesey

1.5 CEU Credits

T-3: Tobacco Use, Vaping and Youth: A look at tobacco/cannabis vaping trends

David Fialko 1.5 CEU Credits

T-4: Autism and the Child Welfare System Kate Hooven

1.5 CEU Credits

12:00 – 1:15 Networking Luncheon, Exhibitor Gift Raffle & Annual Membership Business Meeting

Session

2

1:15 – 2:45

T-5: Strategic partnerships: alliances, mergers, backshop contracting, affiliations – what’s right for your organization?’

Michael Kellerman,Jay Deppeler, Carl Clark, Nancy Kukovich

T-6: Considerations for our Workforce: Chronic Organizational Trauma and Email Overload

Lisa Lowrie, Amy Freeman, Alex Redcay

1.5 CEU Credits

T-7: Drug Trends Among Today’s Youth Matthew Null

1.5 CEU Credits

T-8: Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care, and Clinical Supervision, Part One Caren L. Rosser-Morris

1.5 CEU Credits

2:45 – 3:00 Refreshment Break

Session

3

3:00 – 4:30

T-9: A World of Opportunities: Functional leadership in therapeutic milieu

Michael W. Gaffley

1.5 CEU Credits

T-10: Value-Based Purchasing: What Providers Need to Know and Do Today Lynn Kovich, Amanda Roth, Sally Kovich

T-11: Early Childhood Wellness Initiative: Teaching Parenting Skills Through Observation for Caregivers of Very Young Children Shari Hutchison, Amanda Ayers Maise 1.5 CEU Credits

T-12: Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care, and Clinical Supervision, Part Two Caren L. Rosser-Morris 1.5 CEU Credits

4:30 Adjournment - Thank you for joining us!

It’s Not You, It’s Your Story - Reframing our Conversations about Human Services

Stories have the power to engage people and compel them to action. But not just any story will do. Some of the human service sector’s most entrenched patterns of communications are actually holding the public back from a deeper engagement with our work. Now more than ever, the human service sector needs to break free of old, unproductive stories and take advantage of research-based strategies for connecting with and activating the public. In this presentation, with the use of dynamic images and video, you will learn about a new narrative for human services that has been demonstrated to engage the public and you’ll find out how you can be a part of a growing movement to build greater public support for the vital work that we do.

Bridget Gavaghan is the Director of the National Reframing Initiative, National Human Services Assembly. A nationwide survey by the FrameWorks Institute found that many Americans see only part of the human services sector, don’t view people who work in the sector as experts developing plans to address complex issues, and don’t understand how human services benefits them and society. Relying on the FrameWorks Institute’s research, Bridget is helping human service organizations across the country tell the public a new story about human services.

11

Keynote

GavaghanBridget

12

8:15 – 8:30 Opening Remarks, Teri Henning 8:30 – 10:00 Keynote: Bridget Gavaghan, It’s Not You, It’s Your Story - Reframing our Conversations about Human Services10:00 – 10:15 Refreshment Break10:15 – 11:45 Session 1 – Concurrent Workshop Sessions

T-1: Impact of Supervision and Management on Casework RetentionBonnie Christian Marsh, Dr. Yoon Mi Kim, George Kovarie, Kutztown University This presentation will provide mixed methods research findings from a survey of public child welfare caseworkers in Pennsylvania. The research findings suggest that supervisor support and satisfaction with management are positively related to worker retention. Low satisfaction in salary, benefit, and workload (i.e., caseload, paperwork, computer work) had a significant and negative impact on worker retention. The presenters will provide workforce trends in private and public child welfare agencies including: previous staff assessments (2010-2014 time studies & exit surveys); the effects of turnover on client outcomes and agency resources and public perceptions of staff who serve families in child protective services. Implications and directions for public policy, resources, and better outcomes for workforce recruitment and retention will be discussed.T-2: Collaborating Around New and Innovative Programming… It Takes a Village to Develop ProgramsTerri Spiegel Tolomeo, BA, Associate Director , BRIDGES Program, Independent Living Services, The Girls’ Center , Cecilia Keesey, BA, Associate Director, Prevention Programming, Children’s Home of YorkCollaboration and creative “outside of the box” thinking are two components of program development that have become increasingly necessary in the changing treatment environment. This workshop will share the experiences that the Children’s Home of York encountered while developing two new diverse services. Children’s Home of York’s RISE Program and Integrated Practice Team (IPT), are newly developed and implemented programs that promote trauma informed treatment, collaboration of community providers, and innovative ideas that promote the health and well-being of children, youth and families. The Directors of these programs will share their experiences, from the initial idea stage through program opening, focusing on what worked, what did not work, the importance of collaboration (and all of its dynamics), and what we learned through the process.The Integrated Practice Team (IPT) is based on a model that has been utilized in the Children and Youth system in Jacksonville, Florida for the past decade. Jacksonville has had great success in keeping children with their families and reducing the number of children going into placement. The RISE Program (Reaching Independence through Support and Experience), developed in conjunction with York County, is designed to provide a high level of structure and 24-hour supervision with a 2-1 staffing ratio that also allows for the youth to be engaged in community-based therapeutic services and build the skills necessary to successfully live independently.T-3: Tobacco Use, Vaping and Youth: A Look at Tobacco/Cannabis Vaping TrendsDavid Fialko, Certified Prevention Specialist/Certified Tobacco Treatment Specialist, The Council of Southeast PA, Inc.This presentation will explore the current trend of Vaping and the various Electronic Nicotine Delivery Systems (ENDS) that are currently popular across the ages. Traditional tobacco products and their permanence on the market will also be explored. Discussions will include the effects of nicotine on the developing brain, learning and the associated costs that schools absorb. Cross utilization of ENDS devices for cannabis products will also be discussed as well as difficulties with policy and procedures regarding use/enforcement of these devices.

Conference Workshop Descriptions

8:15 – 8:30 Opening Remarks, Teri Henning 8:30 – 10:00 Keynote: Bridget Gavaghan, It’s Not You, It’s Your Story - Reframing our Conversations about Human Services10:00 – 10:15 Refreshment Break10:15 – 11:45 Session 1 – Concurrent Workshop Sessions

T-1: Impact of Supervision and Management on Casework RetentionBonnie Christian Marsh, Dr. Yoon Mi Kim, George Kovarie, Kutztown University This presentation will provide mixed methods research findings from a survey of public child welfare caseworkers in Pennsylvania. The research findings suggest that supervisor support and satisfaction with management are positively related to worker retention. Low satisfaction in salary, benefit, and workload (i.e., caseload, paperwork, computer work) had a significant and negative impact on worker retention. The presenters will provide workforce trends in private and public child welfare agencies including: previous staff assessments (2010-2014 time studies & exit surveys); the effects of turnover on client outcomes and agency resources and public perceptions of staff who serve families in child protective services. Implications and directions for public policy, resources, and better outcomes for workforce recruitment and retention will be discussed.T-2: Collaborating Around New and Innovative Programming… It Takes a Village to Develop ProgramsTerri Spiegel Tolomeo, BA, Associate Director , BRIDGES Program, Independent Living Services, The Girls’ Center , Cecilia Keesey, BA, Associate Director, Prevention Programming, Children’s Home of YorkCollaboration and creative “outside of the box” thinking are two components of program development that have become increasingly necessary in the changing treatment environment. This workshop will share the experiences that the Children’s Home of York encountered while developing two new diverse services. Children’s Home of York’s RISE Program and Integrated Practice Team (IPT), are newly developed and implemented programs that promote trauma informed treatment, collaboration of community providers, and innovative ideas that promote the health and well-being of children, youth and families. The Directors of these programs will share their experiences, from the initial idea stage through program opening, focusing on what worked, what did not work, the importance of collaboration (and all of its dynamics), and what we learned through the process.The Integrated Practice Team (IPT) is based on a model that has been utilized in the Children and Youth system in Jacksonville, Florida for the past decade. Jacksonville has had great success in keeping children with their families and reducing the number of children going into placement. The RISE Program (Reaching Independence through Support and Experience), developed in conjunction with York County, is designed to provide a high level of structure and 24-hour supervision with a 2-1 staffing ratio that also allows for the youth to be engaged in community-based therapeutic services and build the skills necessary to successfully live independently.T-3: Tobacco Use, Vaping and Youth: A Look at Tobacco/Cannabis Vaping TrendsDavid Fialko, Certified Prevention Specialist/Certified Tobacco Treatment Specialist, The Council of Southeast PA, Inc.This presentation will explore the current trend of Vaping and the various Electronic Nicotine Delivery Systems (ENDS) that are currently popular across the ages. Traditional tobacco products and their permanence on the market will also be explored. Discussions will include the effects of nicotine on the developing brain, learning and the associated costs that schools absorb. Cross utilization of ENDS devices for cannabis products will also be discussed as well as difficulties with policy and procedures regarding use/enforcement of these devices.

T-4: Autism and the Child Welfare SystemKate Hooven, Justice System Consultant, ASERTAutism has a profound effect not only on the individuals with autism but also on their families, government agencies, the educational system, the healthcare system, and beyond. Raising awareness and providing tools and strategies for these various agencies will increase the chances for a better outcome for children diagnosed with autism. ASERT Staff and Kate Hooven will share information and videos to present data on individuals in PA living with autism as well as provide an introduction to what a diagnosis of autism means and how such a diagnosis will impact your role as a professional. This workshop will also give an overview of Act 62, Pennsylvania’s Autism Insurance mandate. The workshop will cover Act 62’s implementation, how the law affects the way autism services are paid for in Pennsylvania, and includes details about how this can affect providers and families. Also included is information about how and when private insurers are mandated to pay for ABA services in school settings.

1:15 – 2:45 Session 2 - Concurrent Workshop Sessions

T-5: Strategic Partnerships: Alliances, Mergers, Backshop Contracting, Affliations – What’s Right for Your Organization? Michael Kellerman, President & CEO, theVillage, Moderator, Jay Deppeler, Inperium, Inc., Carl E. Clark, II, President & CEO, Devereux Advanced Behavioral Health, Nancy Kukovich, President & CEO, AdelphoiIn recent years, there has been an increase in alliances, mergers, outsourcing and affiliations among human services providers. These arrangements can benefit all parties by creating efficiencies, expanding services, and ensuring financial support to advance critical missions. Learn from organizations that are pursuing these opportunities with other organizations and find out whether affiliation, outsourcing or another arrangement may make sense for your organization.

T-6: Considerations for our Workforce: Chronic Organizational Trauma and Email OverloadLisa Lowrie, Director of Advocacy and Consumer Relations, The Bradley Center, Amy Freeman, Director of Health and Wellness, East Stroudsburg University, Dr. Alex Redcay, Executive Director, Serise, Inc.This workshop is designed to introduce leaders to two areas that may impact organizational health; Email overload and Chronic Organizational Trauma. Email overload, characterized as volume, invasion, and rapid response expectation, has been shown to cause stress and burnout in workers. Chronic Organizational Trauma (COT) is a prolonged state of organizational dysfunction and chaos marked by ineffective responses and the inability to effectively manage agency operations. COT is conceptualized across three levels: (1) individual trauma history of employees and supervisors, (2) quality of work environment, and (3) sudden policy change and financial uncertainty. Hear what research has shown about these areas and learn what this might mean for your agency. T-7: Drug Trends Among Today’s YouthMatthew Null, GaudenziaToday’s students are not just drinking beer and smoking a little weed. Are you aware of what waxing, boofing, and robotripping are? If you see writing on the bathroom stall from a student looking for Molly, they are not looking for a girl named Molly. If you were a student looking for drugs where would you try to get them? Do you know how the clothes kids wear can relate to drug use? This session will share critical information that human service professionals need to know about drug use trends among youth, including the latest on opiates, marijuana, hallucinogens, Kratom, cannabinoids (Spice, K2), cathinones (bath salts), the role of the Internet, health effects, warning signs, and prevention strategies.

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T-8: Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care, and Clinical Supervision, Part OneCaren L. Rosser-Morris, Ph.D, Clinical Psychologist, Office of Mental Health and Substance Abuse Services (OMHSAS) Children’s BureauLearn how to use Virginia Satir’s “Self-Esteem Maintenance ToolKit” for self-care and know when and how to share these strengths-based tools with others who are struggling to accept, understand and grow themselves. After participating in this workshop, attendees will understand why the maintenance of self-esteem is important to the promotion of resiliency, both in ourselves and in our work with others in the field, learn to apply several tools in the Virginia Satir Self-Esteem Maintenance Toolkit, and describe some effective communication and coaching strategies they can use to support self-esteem maintenance and resiliency in others.3:00 – 4:30 Session 3 - Concurrent Workshop Sessions

T-9: A World of Opportunities: Functional Leadership in Therapeutic Milieu Dr. Michael W. Gaffley, Associate Professor, Nova Southeastern UniversityThe hierarchical-position-power-status-control-model of leadership does not work well in a decentralized interactive-intensive context. Recent research of Not-for-profit organizations reveal an IQ of 91. IQ in this study refers to intention to quit. The comfort of dysfunction makes leaders fear the uncertainty of change. This workshop will promote leader-member-exchange, professional learning communities, reflective practice, EQ and courageous conversations.

T-10: Value-Based Purchasing: What Providers Need to Know and Do TodayLynn Kovich, Deputy Secretary, Office of Mental Health and Substance Abuse Services (OMHSAS),Amanda Roth, Acting Director for Bureau of Quality Management and Data Review, OMHSAS, Sally Kovich, Office of Medical Assistance Programs (OMAP) Value-Based Purchasing (VBP) reimburses provider networks based upon the value of the services they provide – defined as a measurement of outcomes against the cost of delivering those outcomes. While the concept is simple, VBP implementation is complex, with many moving parts. Hear from industry leaders on the state of VBP implementation in Pennsylvania, the models of VBP, contract changes and distribution of risk, working with your Behavioral Health Managed Care Organizations (BHMCOs) and more.

T-11: Early Childhood Wellness Initiative: Teaching Parenting Skills Through Observation for Caregivers of Very Young ChildrenShari Hutchison, Project Director, Amanda Ayers Maise, Manager of Special Projects, Community Care Behavioral HealthThis outcome-focused presentation will describe the Early Childhood Wellness Initiative, an intervention delivered by a master’s and bachelor’s level home-based therapy team focused on the transfer of parenting skills through observation. This model is designed to strengthen the caregiver-child relationship and improve behavior for children ages 3-8 years. A behavioral health managed care organization provides implementation support and management of data used to inform successes and challenges of the program. Currently, about one third of families are reaching graduation while an additional third of families are transitioned into a different behavioral health service that may be a better match for the child. Caregiver report of the therapeutic alliance is positive, and outcome data demonstrate substantial improvements in child behaviors and therapist ratings of caregiver interaction for families graduating from the program. The development and implementation of this parenting skills model has helped to address challenges with underutilization of services and has demonstrated improved outcomes for very young children with disruptive behaviors.

T-12: Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care, and Clinical Supervision, Part TwoCaren L. Rosser-Morris, Ph.D, Clinical Psychologist, Office of Mental Health and Substance Abuse Services (OMHSAS) Children’s BureauLearn how to use Virginia Satir’s “Self-Esteem Maintenance ToolKit” for self-care and know when and how to share these strengths-based tools with others who are struggling to accept, understand and grow themselves. After participating in this workshop, attendees will understand why the maintenance of self-esteem is important to the promotion of resiliency, both in ourselves and in our work with others in the field, learn to apply several tools in the Virginia Satir Self-Esteem Maintenance Toolkit, and describe some effective communication and coaching strategies they can use to support self-esteem maintenance and resiliency in others.

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T-8: Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care, and Clinical Supervision, Part OneCaren L. Rosser-Morris, Ph.D, Clinical Psychologist, Office of Mental Health and Substance Abuse Services (OMHSAS) Children’s BureauLearn how to use Virginia Satir’s “Self-Esteem Maintenance ToolKit” for self-care and know when and how to share these strengths-based tools with others who are struggling to accept, understand and grow themselves. After participating in this workshop, attendees will understand why the maintenance of self-esteem is important to the promotion of resiliency, both in ourselves and in our work with others in the field, learn to apply several tools in the Virginia Satir Self-Esteem Maintenance Toolkit, and describe some effective communication and coaching strategies they can use to support self-esteem maintenance and resiliency in others.3:00 – 4:30 Session 3 - Concurrent Workshop Sessions

T-9: A World of Opportunities: Functional Leadership in Therapeutic Milieu Dr. Michael W. Gaffley, Associate Professor, Nova Southeastern UniversityThe hierarchical-position-power-status-control-model of leadership does not work well in a decentralized interactive-intensive context. Recent research of Not-for-profit organizations reveal an IQ of 91. IQ in this study refers to intention to quit. The comfort of dysfunction makes leaders fear the uncertainty of change. This workshop will promote leader-member-exchange, professional learning communities, reflective practice, EQ and courageous conversations.

T-10: Value-Based Purchasing: What Providers Need to Know and Do TodayLynn Kovich, Deputy Secretary, Office of Mental Health and Substance Abuse Services (OMHSAS),Amanda Roth, Acting Director for Bureau of Quality Management and Data Review, OMHSAS, Sally Kovich, Office of Medical Assistance Programs (OMAP) Value-Based Purchasing (VBP) reimburses provider networks based upon the value of the services they provide – defined as a measurement of outcomes against the cost of delivering those outcomes. While the concept is simple, VBP implementation is complex, with many moving parts. Hear from industry leaders on the state of VBP implementation in Pennsylvania, the models of VBP, contract changes and distribution of risk, working with your Behavioral Health Managed Care Organizations (BHMCOs) and more.

T-11: Early Childhood Wellness Initiative: Teaching Parenting Skills Through Observation for Caregivers of Very Young ChildrenShari Hutchison, Project Director, Amanda Ayers Maise, Manager of Special Projects, Community Care Behavioral HealthThis outcome-focused presentation will describe the Early Childhood Wellness Initiative, an intervention delivered by a master’s and bachelor’s level home-based therapy team focused on the transfer of parenting skills through observation. This model is designed to strengthen the caregiver-child relationship and improve behavior for children ages 3-8 years. A behavioral health managed care organization provides implementation support and management of data used to inform successes and challenges of the program. Currently, about one third of families are reaching graduation while an additional third of families are transitioned into a different behavioral health service that may be a better match for the child. Caregiver report of the therapeutic alliance is positive, and outcome data demonstrate substantial improvements in child behaviors and therapist ratings of caregiver interaction for families graduating from the program. The development and implementation of this parenting skills model has helped to address challenges with underutilization of services and has demonstrated improved outcomes for very young children with disruptive behaviors.

T-12: Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care, and Clinical Supervision, Part TwoCaren L. Rosser-Morris, Ph.D, Clinical Psychologist, Office of Mental Health and Substance Abuse Services (OMHSAS) Children’s BureauLearn how to use Virginia Satir’s “Self-Esteem Maintenance ToolKit” for self-care and know when and how to share these strengths-based tools with others who are struggling to accept, understand and grow themselves. After participating in this workshop, attendees will understand why the maintenance of self-esteem is important to the promotion of resiliency, both in ourselves and in our work with others in the field, learn to apply several tools in the Virginia Satir Self-Esteem Maintenance Toolkit, and describe some effective communication and coaching strategies they can use to support self-esteem maintenance and resiliency in others.

2019 PCCYFS Annual Spring Conference Registration Form

Please submit one form per registrant Name: ___________________________________________ Title: ____________________________ First name will appear on name tag Organization: ____________________________________ PCCYFS Member: ____ Yes ____ No Address: ____________________________________________________________________________ City, State, Zip: ________________________________________________________________________ Telephone: ________________ Attendee E-Mail: _______________________________________

Register Online at www.pccyfs.org or E-mail to hbgoffice@pccyfs.org

Payments are accepted by credit card online using PayPal, or by check payable to PCCYFS and mailed to:

PCCYFS

2040 Linglestown Road, Suite 109, Harrisburg, PA 17110 Tel: 717-651-1725

Cancellations received after Wednesday, April 3, 2019 will incur a processing fee of one-half the total registration fee. No refunds will be made for cancellations received after Friday, April 5, 2019. Substitutions are allowed and encouraged. PCCYFS reserves the right to cancel any planned session, and may offer substitutions as available.

This year’s conference will be located at the Best Western Premier in Harrisburg. For room reservations, call 717-561-2800. Mention the PCCYFS Spring Conference to receive our discounted room rate.

Hotel reservation deadline March 22, 2019.

Wednesday, April 10 Please indicate your selection for each workshop!

8:30 – 10:00 - Keynote: Michael Sanders, Focusing on Opportunities, Strengths and What CAN Be Done! 10:15 – 11:45 Session 1 – Concurrent Workshops W-1 Developing Youth Wellness in a Residential Setting W-2 Family First Prevention Services Act: State Updates on Family First Implementation – What Providers Need

to Know about State Implementation, Congregate Care Restrictions and Prevention Services Funding W-3 Understanding the Impact of Early Trauma: Building the Foundation for Trauma Informed Care W-4 Sex Trafficking and Trauma: Legal Issues, Advocacy and the Survivor Perspective 1:00 – 2:30 Session 2 – Concurrent Workshops W-5 Needs Based Budgeting Overview and Working Effectively with Counties W-6 Measuring Clinical Effectiveness in Community Mental Health W-7 Modern Day Social Work Ethics, Part One W-8 Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part One 3:00 – 4:30 Session 3 – Concurrent Workshops W-9 Family First Prevention Services Act: Evidence-Based Practices W-10 An Accountability Culture: Using Trauma Informed Principles W-11 Modern Day Social Work Ethics, Part Two W-12 Teen Technology Usage Trends and Mental Health Sharing through Social Media, Part Two

Thursday, April 11 Please indicate your selection for each workshop!

8:30 – 10:00 - Keynote: Bridget Gavaghan: It’s Not You, It’s Your Story - Reframing our Conversations about Human Services

10:15 – 11:45 Session 1 – Concurrent Workshops T-1 Impact of Supervision and Management on Caseworker Retention T-2 Collaborating Around New and Innovative Programming…It Takes a Village to Develop Programs T-3 Tobacco Use, Vaping and Youth: A Look at Tobacco/Cannabis Vaping Trends T-4 Autism and the Child Welfare System

1:15 – 2:45 Session 2 – Concurrent Workshops T-5 Strategic Partnerships: Alliances, Mergers, Backshop Contracting, Affiliations – What’s Right For

Your Organization? T-6 Considerations for our Workforce: Chronic Organizational Trauma and Email Overload T-7 Drug Trends Among Youth T-8 Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care and Clinical

Supervision, Part One

3:00 – 4:30 Session 3 – Concurrent Workshops T-9 A World of Opportunities: Functional Leadership in Therapeutic Milieu T-10 Value-Based Purchasing: What Providers Need to Know and Do Today T-11 Early Childhood Wellness Initiative: Teaching Parenting Skills Through Observation for Caregivers

of Very Young Children T-12 Using Virginia Satir’s Self-Esteem Maintenance Toolkit for Self-Care, Client Care and Clinical

Supervision, Part Two

Conference Registration and Fees Must check All That Apply- All selections include breakfast, break refreshments, lunch, and hospitality event

Early Bird – Both Registration and payment must be received by March 22, 2019 Hospitality event Wednesday evening: Complimentary

PCCYFS Member: $_________ Full conference: $250.00

One-day options: $145.00

Non-Member: $_________ Full conference: $300.00 One-day option: $175.00

Full-Time Student: (must provide current student ID) $_________ Full conference: $225.00 One-day option: $125.00

Regular (after March 22, 2019) – Registration and payment must be received by April 3, 2019 Hospitality event Wednesday evening: Complimentary

PCCYFS Member: $_________ Full conference $280.00

One-day option: $155.00

Non-Member: $_________ Full conference: $330.00 One-day option: $190.00

Full-Time Student: (must provide current student ID) $_________ Full conference: $240.00 One-day option: $135.00