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A TRRAIN – RAI Initiative
12th DecemberA day to
Thank
HonorAppreciate
Celebarate
Retail Employees
A TRRAIN – RAI Initiative
2011
2012
2013
2014
2015
2016
20,000 celebrate
500,000 people
celebrate
200+ brands,2 million people
celebrate
160+ brands, 1 million employees
celebrate
316+ brands,70 malls4 million employees
In India & Turkeycelebrate
350+ Brands, 80+ Malls , 5 million
employees3 Countries
(India, Turkey, UAE)
2017
700+ brands,60 malls6 million employees
In India, UAE & Turkeycelebrated
Retail Employees’ Day over the yearsA TRRAIN – RAI Initiative
Retail Employees’ Day goes global
Joined celebrations in 2013
TURKEY UAE
Joined celebrations in 2016
A TRRAIN – RAI Initiative
Government Support over the yearsA TRRAIN – RAI Initiative
Celebrity Support over the yearsA TRRAIN – RAI Initiative
Celebrity Support over the yearsA TRRAIN – RAI Initiative
Celebrity Support last yearA TRRAIN – RAI Initiative
Impact Study
ON EMPLOYEES
• Feel recognised and valued for their efforts• Affinity towards the business through recognition from top
management• Increased bonding amongst store employees
ON BUSINESS OUTCOME
• Increase in the productivity of retail employees• Improved team work & relationship building• Positive energy helps employees perform better
A TRRAIN – RAI Initiative
Celebration Ideas to execute with your employees
Celebration Ideas to execute with your employees
Organize a sports league/tournament
Take your employees to a day out to a turf or organize a sports league/cricket tournament
Take your team out for lunch/dinner
Employees love to interact their colleagues and superior. What better way to make this
happen then to take them out for a lunch/dinner session or ordering food for
everyone.
A TRRAIN – RAI Initiative
Celebration Ideas to execute with your employees
Red Carpet Welcome with music & paparazziRetailers rolled out red carpet to welcome their employees and had mock paparazzi taking candid shots of the employees on their special day.
Interactive gamesRetailers organized Musical Chair
competition, quiz competition, 1‐minute games, DJ Session,
dumb charades, ball in the bucket, tug of war etc.
A TRRAIN – RAI Initiative
Celebration Ideas to execute with your employees
Personalized Thank you note from Top management
Retailers sent a personalized “Thank you” note from the CEO or equal to all theemployees in the company. Employees cherish something like this forever.
Party day for Employees
Brands & Malls celebrated the event by cutting a Thank You cake , refreshments, soft drinks etc.A lunch/dinner treat for all the employees was organized on thatday.
A TRRAIN – RAI Initiative
Celebration Ideas to execute with your employees
Thanking your employees at various employee touch points
Posters/communication banners were placed various employee touch points withinthe organization. A few employee touch points were:• Employee back-office area• Company intranet portal• Employee desktop backgrounds• Employee canteen• Attendance registration area.
Employee workshops
A series of workshops were organized for Retail Employees in malls to benefit & add value to their lives. Some of the workshops that were about• Financial Literacy• Self-defense workshop for the women• Basic health care & hygiene• Grooming for men• Yoga workshops• Cooking lessons • Motivational talks
A TRRAIN – RAI Initiative
Celebration Ideas to execute with your employees
A personalized “Thank you” video message from peers and seniors appreciatingthe effort of their colleague was sent which gave a huge boost to employee morale.
Thank You video message
Involving suppliers & vendors!
Retail Employees’ Day provided an avenue for interaction between retailers and their supplier product companies.
A TRRAIN – RAI Initiative
Celebration Ideas to execute with your employees
Offer special discounts to employeesSome retailers offered special discounts to the employees other than their normalemployee discount.
Celebrating the day with friends & family
Retailers invited family members and friends of their employees for lunch and small interactive sessions.Family participation creates a high level of loyalty in employees.
A TRRAIN – RAI Initiative
Celebration Ideas to execute with your employees
Launch Welfare Schemes for your employeesLaunch welfare schemes for your employees which can create an impact on the lives of your employee as well as their family members.
Take your team out for lunch/dinner
Employees love to interact their colleagues and superior. What better way to make this
happen then to take them out for a lunch/dinner session or ordering food for
everyone.
A TRRAIN – RAI Initiative
Celebration Ideas to execute with customers
Celebration Ideas to execute with customers
Thank You card with a chocolate/flowerCustomers walking into a mall can be asked to pick up achocolate & thank you card and gift it the employee whoattends them while shopping.This will be a beautiful way of creating empathy among thecustomers towards retail employees.
Photograph / Selfie Corner
Create a photo booth with the brand message to generate social conversations from your customers.
A TRRAIN – RAI Initiative
Celebration Ideas to execute with customers
Elevator/ Escalator branding
Promotions/ Communication of Retail Employees’ day on elevators & escalators of a Mall encouraging customers to Say Thank you to the mall employees.
Create a Fundraising Idea in the mall.
Create a Fundraising Campaign to engage Customers and donate the funds received to your charity of choiceReference - Project SapnaWatch here : https://www.youtube.com/watch?v=PIEiWhHinUw
A TRRAIN – RAI Initiative
Celebration Ideas to execute with customers
A huge Post-it wall can be erected in the mall encouraging customers to leave Thank You messages to the employees.This can be in-turn amplified to a level where a message is formed out of all the post-its.Eg: “Thank you Mall” “We Love Shopping here”
Malls can also have a contest asking customers to say Thank You to their favorite retailer/ provide gift vouchers etc.
Post - it - Wall
Thank You Tree
Place a Tree at the exit gate / Atrium space with a bowl with small Thank younotes written. The notes will have pre-written thankyous and also space for nameof the employee.There will be a volunteer who will ask the customers to put up a thank you note onthe tree for the staff.
A TRRAIN – RAI Initiative
Celebration Ideas toactivate social and digital media
Celebration Ideas to activate social and digital media
Campaign on Facebook & Twitter
Change your Facebook & twitter cover pictures to thank your employees.
Create special posts on your Facebook & twitter to thank your employees.
A TRRAIN – RAI Initiative
Celebration Ideas to activate social and digital media
Campaign on Facebook & Twitter
Interesting & Engaging Contests -Having contests during the three day period will be a great way to connect with
the community.1. Click & tag - Click a picture of an employee at the brand store & tag the
brand to thank the service.2. What's your Thank you message? - Encouraging users to thank the retail
employees' for their relentless service.
Thank you messages on twitter- Live tweeting the celebration updates & testimonials of employees participating in
the celebrations.- Use a common hashtag #RetailEmployeesDay in all the posts to derive
traffic sources through trending topics.
Website Banner thanking your employees. – Link to Retail Employees Day website
A TRRAIN – RAI Initiative
Celebration IdeasPR Activities
Celebration Ideas PR Activities
Local Radio & Media can be invited to the mall to cover the entire event. All the celebrations, customer & employee engagement activities can be a huge PR opportunity for the mall.
Radio
NewspaperCelebrity Tweets
Brand Ambassadors wishing RED
A TRRAIN – RAI Initiative
Are you ready to say Thank you?
www.trrain.org | www.retailemployeesday.com