1st Quarter at a Glance A New Year’s Message From General Manager Jim Meyers

Komatke District Day10:00AM - 3:00PM

January 4th February 8th

March 8th

GRTI Disconnect DayThis is if you have not yet paid your

previous months bill.

January 10thFebruary 12th

March 12th

Monthly Bill Due DatesJanuary 15thFebruary 15th

March 15th

January 3rd February 7th

March 7th

Sacaton District Day10:00AM - 3:00PM

December 24th - ClosedDecember 25th - Closed

January 1st - Closed

GRTI Dates to Remember

The beginning of a new year is the perfect time to reflect on the past and look forward to great things in the future.

Last year was full of many changes at GRTI and its subsidiaries as we adjusted to various regulatory and personnel changes. Heraclitus, an ancient Greek philosopher, has been quoted as saying “change is the only constant in life,” which certainly has been true for GRTI the past couple of years. Many changes are difficult to control and life has a way of surprising us. However, our response to change is definitely within our control—and the employees at GRTI have been outstanding at coping with these changes.

Employees have stepped up to take on additional responsibilities when needed to help keep the daily operation moving. Others continue their education to help increase their value and take on more responsibility. Many others have helped through teamwork and sharing a positive

attitude with their co-workers.

The regulatory changes that the FCC imposed on GRTI recently had an impact on the budget but the company responded with modifications to the day-to-day operation that will help us make it through. In addition, we began to develop the subsidiaries to increase revenue and become less dependent on regulatory support from the government. Growing the subsidiaries and increasing net income will take some time but we are uniquely positioned to take advantage of the economic growth in the valley to become less affected by things that are out of our control.

I was one of the changes to GRTI in 2018 as I joined the team in May. Since then, I have had the pleasure of getting to know many of the employees while learning about the entire operation and the rich history of the Community. The help I received from everyone was excellent Continued on page 2

Elders Day at Rawhide 2018GRTI is always grateful to hang out with our community elders. We love seeing the familiar faces each year at the Elders Day event.

If you happened to stop by our booth you received information about our Great Call Program and GigaCenter unit.

GRTI subsidiaries Alluvion Communciations and Native Technology Solutions dontated the free promo items. To make the event even more fun GRTI, NTS, and Alluvion Communciations each donated a Harkins gift card to the event raffle. Thank you again for having us and we hope to see you next year!

Did you know, it’s easy to add your GRTI email on your mobile device. It doesn’t matter if you have an apple or android, either will do. Adding your email address to the email app takes a few minutes and is easy.

Instructions are available at www.gilarivertel.com/faqs or, if you need help contact GRTI and we can assist you.

GRTI Email While On The Go

GRTI Online Bill Pay Has A New Look2019 is here and so is a change with the GRTI online bill payment system. You may have noticed the change in appearance, but don’t worry, all your login information, payment methods, and automated payments have remained the same.

To register for eBill pay visit http://gilarivertel.com/faqs for instructions. If you have any questions contact a Customer Service Representative at 520-796-3333.

In a effort to cut down on waste GRTI has reduced our print quantity of the 2019 Directory. If you are needing additional copies, here are other ways you can view the directory.

• Download a copy to your home computer for reference. • Print out only the pages you need. • Download the GRTI Mobile App.

The GRTI Directory is available for download at www.gilarivertel.com/about/directory

2019 GRTI Directory

2 The Main Line - Quarter 1, 2019

www.gilarivertel.com • grti@gilanet.net • 7065 W. Allison Rd. Chandler, AZ 85226-5135

and it showed me how devoted the employees are to improving the operation and adapting to change.

I am grateful to the Community for the opportunity to be part of GRTI and look forward to many years working together growing the subsidiaries, finding creative ways to deal with the unexpected issues that might come our way, and enjoying the success that we will experience working together while serving the Community.

Message From Jim Meyers Continued

GRTI continues to upgrade the copper telephone lines to fiber optic throughout the community. Watch for updated postings on social media the GRTI webpage and your GRTI newsletter.

GRTI has been contacting customers that reside in District 6 along Maverick Road, St. Johns Road, and Crusader Lane. If you live in this area and do not have the upgraded equipment installed, please call GRTI to schedule an appointment. Our next area of installs will be in District 7.

If you have any questions, please feel free to call GRTI, GigaCenter Coordinator Kim Martinez at 520-796-8898.

Stay Tuned!GRBC has new local content

coming your way!

Have You Kept your GigaCenter appointment?

3A Publication of GRTI

Let’s be social! Instagram @gilarivertel • facebook.com/gilarivertelco • twitter.com/GilaRiverTelco

You Can Stream GRBC

Online?

Visit www.grbc.tv/grbc-live to setup your account and enjoy GRBC on your computer

or mobile device.

GRTI Mobile App

GRTI online is always available if you have your cell phone.

The GRTI Mobile app makes it easy to Pay your bill, view the latest business, residential, and tribal department telephone listings along with useful tools such as:

Î GRTI Events Calendar Î 24/7 Customer Support Î Do Not Call Registry Î Push Notifications From GRTI

GRTI Mobile is available on Apple and Android devices.

DID YOU KNOW?

In December of 2018, after 16 years of working for GRTI Tanda Sutcha waved goodbye to GRTI. We will miss seeing Tanda and her smile around the office. We wish you the best in your future endeavors! Don’t forget to come back and visit!

Thank You Tanda Sutcha!

Lively Mobile Emergency Response DeviceGRTI’s newest emergency response device is loaded with new features to help make your life easier. You can carry the device with you, even when you leave your home. Read on to learn more about the unit and how to get one.

How do I get a unit? Contact the Tribal Health Dept/Injury Prevention Program at (520) 562-5114 for an assessment.

When should I charge my device? When the battery is low, the Battery Indicator will flash red and you will hear a tone reminding you to charge. The tone will repeat more frequently as the battery level decreases further. If the battery loses all of its charge, the device will power off. The Lively Mobile will power back on shortly after being placed back into the charging dock. We recommend charging your device every night.

How does it work? In the case of an emergency, the GreatCall unit is activated by pressing a button on the unit or pendant which contacts a 5 Star Agent.

How much is it? *The GreatCall unit is provided at NO COST to those on the Gila River Indian Community with a medical necessity. GRTI is not responsible for costs accrued by emergency medical services, roadside assistance, or locksmith services, those costs will be the sole responsibility of the customer.

*Device pictured in charging cradle.*Battery Indicator Light is circled

4 The Main Line - Quarter 1, 2019

www.gilarivertel.com • grti@gilanet.net • 7065 W. Allison Rd. Chandler, AZ 85226-5135

Gila River Telecommunications, Inc. is the recipient of Federal financial assistance from the U.S. Department of Agriculture (USDA). The USDA prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint of discrimination, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or call toll free (866) 632-9992 (voice) or (800) 877-8339 (TDD) or (866)377-8642 (relay voice users). USDA is an equal opportunity provider and employer.

Statement of Non-discrimination Residential Customers(520) 796-3333

Business Customers(520) 796-8800

24/7 Internet Support(520) 796-3334

www.gilarivertel.com

A monthly technology class by GRTI 9AM - 11AM at the GRTI Office. Call (520)796-8843 to reserve your seat or to schedule a class in your district.