A New Way to SurveyANALYSIS OF MATHEWS-DICKEY BOYS’ & GIRLS’ CLUB SURVEY SYSTEM

YUMNA ALI, CHRISTOPHER CHANDLER, ALBERT CHEN, JOSEPH MANENTI, ESHRAQ SALAHUDDIN

Overview

Definition of the Problem

Systems Description

Questionnaires

Systems Requirements

Proposed Solution

Mathews-Dickey Survey Project Prototype

Cost/Benefit Analysis

Conclusion

I. Definition of the Problem

Goal:

Find a solution for delivering and conducting sports program surveys in the field.

I. Definition of the Problem

Requirements:

Produce large amounts of detailed data which proves the success and value of the sports programs and meets the requirements of external entities that provide funding for Mathews-Dickey, such as United Way.

I. Definition of the Problem

Expectations:

Increase data collection and member feedback, use data to create trends and measure programming success. This also includes an increase in overall funding by using collected data to backup appeals for funding.

II. Systems Description

Mathews-Dickey has been around a while, has a lot of kids in sports, but now to continue receiving funding, it has to meet the digital standards of competitors and donors by collecting data on all its children. Unfortunately, it is near impossible since 3000 kids are outdoors the entire time at MD. Additionally, the current data infrastructure has a lot of room for improvement.

III. Questionnaires

Two Types of Users

Administrator Questions Questions designed to gain current operational knowledge

from an internal point of view

Will help to answer if the Survey Squad solution is viable

Participant Questions To obtain participant feedback on the new system.

IV. Proposed Solution

Scope To help Mathews-Dickey Boys' & Girls' Club

integrate, optimize, and expand electronic data collection technology for the purpose of improving their organization's system and programs. Outcome analysis would also be conducted to make data driven decision for organizational health.

IV. Proposed Solution

Our proposed solution KidTrax Administrator trained on Survey module

Creation "Survey Squad" of volunteers

Mobile Technology for Surveys

Standardized, streamlined survey process

Retrieve, Store, & Analyze and Visualize Data

Current Sports Survey System

Paper

Time

Inconsistency & Data Loss

KidTrax Solution

Smart Infrastructure

&Integrated Technology

Create online surveys in KidTrax

Survey Squad

Dashboard And Reporting

Impact

VII. Cost Benefit Analysis - Costs

Tangible Costs One-time

Initial Setup: $2,490

Admin Training

Recurring

Participation Prizes / Goody Bag

Intangible Costs Volunteer Training

Other Opportunities for Admin & Volunteers

VII. Cost Benefit Analysis - Benefits

Tangible Benefits Survey standardization & digitalization

Increased feedback rates

Create new sponsorship opportunities

Intangible Benefits Increased member morale

Increase to organization's attractiveness

Better meet the needs of it's members

VII. Cost Benefit Analysis - Feasibility

Economic

Technical

Operational

Schedule

Legal and Contractual

Political

VII. Cost Benefit Analysis - Feasibility

Economic

One time hardware purchases

Staff and volunteer training

Technical

New Wi-Fi routers are needed

Technical support will be provided by KidTrax

Tablets with Windows OS are needed to run the software

Operational

Automated survey system managed remotely

Surveys are not conducted on a regular basis

VII. Cost Benefit Analysis - Feasibility Schedule

Flexible and built for contingency

Legal and Contractual

A contract would be provided to the volunteers of the Survey Squad to sign

Political

KidTrax is already set up and many more related procedures (such as training, scanners, ID cards) are already in the works and approved by the board. This solution is an extension of what is already there, therefore we assume a reduced risk of stakeholder disapproval.

VIII. Conclusion A Better Way to Survey

Streamline and Standardize

Increase Response Rates

Reliable & Quantifiable Data

Usable Analytical Data and Metrics

Data-Driven Decisions Promote Growth

Improve Operations

Evidence of Success for Stakeholders

Questions & Answers

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