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A guide to selling your financial advice business
2 3
Are you ready to sell?
Retiring or moving on to a new venture after years
of running your own business is a momentous event
and there are several factors to consider before
reaching the decision to sell. Understanding the
process and choosing the right partner to look after
your clients is crucial to achieving the best outcome,
and one of the biggest concerns for sellers is that
their clients are taken care of and the advice they
have given is protected moving forward.
Before you can begin the process, you will need
to consider:
• when you would like to sell
• the potential value of your business
• the type of service you would like for your clients
moving forward (one way to look at this, is as the last
recommendation you will make to your client)
• whether all of the business owners are aligned with
the decision to sell
• what will happen to your employees.
Types of saleYou will need to decide the type of sale that is
appropriate for your business. The majority of people
sell either because they are retiring or they have
decided that running a small IFA Firm is best done
as part of a larger group in the current regulatory
environment.
Retirement SaleThis is where you, the vendor, will sell your business,
complete the client handovers and then retire from the
business and the industry. The office will most likely be
closed and the employees of the business will either
transfer to the buyer, retire or leave the business.
Enterprise Appointed RepresentativeThis is where, as the vendor, you may want to work
on for a few years but have decided that you no
longer wish to own and run a directly regulated IFA
Firm with all the responsibilities and risks that go
with that. This type of acquisition is where the buyer
acquires the business however, some of the vendors
stay on to continue to grow the business, potentially
retaining the office, existing team and brand. The
firm is appointed as an Appointed Represented of the
directly regulated Principal firm.
Asset purchase
In an asset purchase, the clients and income assets
of your business are transferred to the buyer. If your
business is a limited company, the buyer does not buy
the share capital. In this scenario, the transaction is
between your business and the buyer, so you will still
own the limited company but it will have no clients.
You can then apply to Companies House to close the
company. If you are a sole trader or partnership, you
may be able to benefit from Entrepreneurs’ Relief. Due
to the nature of this type of sale, certain elements
of the buyer’s due diligence process are scaled down.
Asset purchase is generally preferred by buyers.
Share purchase
A share purchase is a transaction between you, the
shareholder and the buyer. This means selling the
business legal entity, the limited company, including all
its assets and liabilities. Generally all of the shares in the
business are transferred to the buyer.
Entrepreneur’s Relief can potentially apply when selling
shares so a share purchase could potentially be more tax
efficient.
A share purchase generally takes longer to complete
than an asset purchase due to the level of due
diligence and the negotiation required for warranties,
guarantees, and indemnities. As such, professional fees
are generally more expensive for a share purchase.
BuyersOnce you have decided which type of sale is appropriate,
you will be in a position to think about the type of buyer
you are looking for. At this stage, it is worth considering
whether the potential purchasing firm:
• offers an independent or restricted advice
proposition
• is Chartered
• is an Occupational Pension Specialist
• is client focused
• has an established client engagement process
• is sufficiently resourced and well run
• is well capitalised
• is privately owned, listed, or a private equity firm
• is solely a financial planning business.
Preparing your records The next step is making sure your records are available
and up to date including:
• client files
• income and client asset records
• employment, premises, technology, and financing
contracts
• accounts
• company articles
• FCA Retail Mediation Activities Return (RMAR)
4 5• Professional Indemnity renewals
• any potential issues such as high-risk products and
complaints.
You will need to ensure that client files are scanned and
that your client database is exportable, for example in a
spreadsheet, as your buyer will need contact and policy
details for all your clients.
If you are an Appointed Representative, you may need
to obtain data from the Principal so it is prudent at this
stage to check the agreement which sets out your rights.
You will also need to be able to demonstrate compliance
with regulatory requirements and data protection
legislation. It is worth preparing your records as early as
possible to ease the process further down the line.
Professional advisersYou should seek legal and tax advice and it is best
to engage advisers early in the process. Another
consideration is whether you want a broker to represent
you and their fees tend to range between 1-5% of the
deal consideration. It is increasingly common for sellers
to approach buyers directly, so you may not feel it
necessary to use a broker.
TimescalesThere is no guaranteed timescale for selling, particularly
as most buyers will tailor their approach to your
individual business and it can be a time-consuming
process. A general guideline could be anything between
two months and a year, and planning an exit further in
advance of this is not uncommon.
Valuation and offersBuyers will look at numerous aspects when valuing
your business including cashflow, profits, and staffing
arrangements. There are several different methods to
calculate the valuation including:
• a multiple of recurring income
• % of funds under management that generate
recurring income
• a multiple of EBITDA (Earnings Before Interest, Tax,
Depreciation and Amortisation).
It is sensible to consider more than one offer to ensure
you achieve the best deal, not only financially but
when it comes to the future of your business and
looking after your clients (and staff if applicable).
Stuart Harding Financial Planning DirectorDaniel Bridges Chief Technology Officer
7
Ian Plumpton Compliance and Operations Director
6 TaxThe tax implications of selling your business can be
significant and it it important to take tax advice.
Entrepreneurs’ Relief is generally available, depending
on the sale structure and the key tax to be aware of is
Capital Gains Tax which is due on the gains from the
sale of your business.
Due diligence Once you have agreed a deal in principle with your
buyer, they will carry out due diligence on your
business, but you should also carry out due diligence
on them to ensure they are a suitable fit for your
business and your clients. It is also prudent to check
their financial stability, growth strategy, and regulatory
and complaints history.
Your buyer will carry out due diligence on every aspect
of your business including finances, tax, regulation,
and its day-to-day operations so you will need to
supply information on:
accounts
corporate structure
client demographics and service propositions
fee structures
agencies
income and assets
complaints
compliance
technology and back office systems
staffing and premises if applicable.
Due diligence for a share purchase is more detailed
than for an asset purchase because of the extra
liability involved, so the process will take longer
(typically 4-12 weeks).
Alongside the due diligence process, the contract will
be prepared by your buyer’s lawyers for your lawyers
to review.
FCA Change in Control and Cancellation of PermissionsIf your business is directly regulated, either a change
in control or de-authorisation and appointment as an
Appointed Representative is required when you sell
your business, depending on the sale structure. It can
take up to 90 working days for the FCA to complete a
change of control and the application process normally
happens during the due diligence stage.
You will also need to have a complaints process in place
for prior advice as generally buyers will not assume
liability so you will remain responsible following the
sale. Your buyer will expect you to hold Professional
Indemnity insurance run-off cover in respect of your
previous advice and activities, typically for two years.
Payment structureNaturally, payment is a fundamental part of the
transaction. A typical structure is a payment
on completion, and on the first two completion
anniversary dates.
Client migrationOnce the deal reaches completion, you will need to
migrate your clients. This can be done with a Letter
of Authority or by novation for each provider. If you
have not already communicated this to them, your
clients will need to be made aware of the sale and
agree to transfer to the buying firm. Typically, your
buyer will work with you to produce a letter from
you explaining the change, and another from them
welcoming your clients.
8 9In order to value your business, we will look at:
• ongoing charging structure
• average client size
• total assets under management
• client demographics
• product and platform choice
• service proposition
• legacy client bank
• number of private and corporate clients
• corporate status and structure
• authorisation and permissions
• client file format
• legacy advice risks.
Should you decide to sell your business to us, we will
work with you to ensure a smooth transition for both
you and your clients, acting with integrity and respect
for you, your business, and your clients at all times.
Working together, we will achieve a successful
transaction so that you can exit your business safe
in the knowledge that your valued clients will be well
taken care of and you will be suitably rewarded for the
business you have built over many years.
Choosing the right partner
At Attivo Group we understand how important it is
to find a company that has high standards of service
and will put your clients first.
Why partner with us? Our growth strategy is through the acquisition of
independent financial advice companies and having
successfully acquired over 30 IFA businesses in the
last decade, our acquisition process has been well
honed to ensure the smoothest handover for you
and your clients.
We consider both asset purchase and share purchase
arrangements and the corporate structure of your
business can be a limited company, partnership, or
sole trader. We will offer a realistic, fair and equitable
price for your business, treating all opportunities with
confidentiality and sensitivity.
We regularly monitor the ongoing appropriateness of
our acquisition process to ensure we remain working
in the best interest of clients, and in compliance with
legal and regulatory parameters.
“Attivo Group is well-structured for the
acquisition process. They made direct
contact with my back office system and
offered to do whatever they could so
that I could continue with client work
throughout the process.”
Retired adviser
Katie White Chartered Financial Planner
10 11Attivo Group’s financial planning company, Attivo
Financial Planning was founded by Stephen Harper
in 1998. We are a privately owned, Independent,
Chartered Financial Planning and Occupational
Pension Specialist company, specialising in
giving financial planning advice to private and
corporate clients.
We have a dedicated Trainee Financial Planners who will
welcome your clients to Attivo Financial Planning and
be on hand to look after them on an ongoing basis.
Our highly qualified Financial Planners and
Paraplanners, many of whom are qualified to Fellow
and Chartered status, will then get to know your
clients’ circumstances and help them achieve their
financial objectives.
We are proud that most clients who come to us
through acquisition choose to stay with us.
“I am in no doubt my clients are in
the hands of people who genuinely
care about how they will feel. Attivo
Financial Planning confirmed my early
positive impression and of the company
throughout the process and that
mattered to me.”
Retired adviser
Introducing Attivo Financial Planning
Attivo Financial Planning
• Genuinely independent
• Chartered status
• Occupational Pension Specialist
• Privately owned
• Client focused
• Experienced, knowledgeable, and
dedicated Acquisitions Team
1312
Our acquisition process
1 25 64
The first step of the process is for us to understand your initial thoughts on exiting your business, so we will usually set up a telephone call to discuss the type of sale you are considering, and the timescales you would like to work towards.
With most of our acquisitions, retiring advisers prefer to completely handover and exit from the business but another option you may wish to consider is selling the shares of your business to us and joining us as an adviser.
This allows you to continue advising clients but without the legislative and regulatory burden that comes with owning your own business.
At this stage we will carry out a comprehensive legal, financial and compliance due diligence review of your business which will typically take 4-12 weeks.
Due diligence
Our lawyers will then draw up a contract for your lawyer to review and provide any comments. This can be an iterative process but should not take longer than a month to agree.
At this point we will devise a client integration plan including the content and timing of client communications, your desired level of involvement, and a timeframe for us to meet with your clients.
Integration preparation Before we proceed to exchange, we will need a complete client list including contact and policy details so that initial data migration can take place.
Sale and purchase agreement
If you decide you are ready to sell, we will conduct a preliminary due diligence assessment, after which we will discuss a fair and equitable price for your business and make you a formal offer.
Should you wish to proceed, we will enter into Heads of Terms, setting out the key terms of the deal, including an exclusivity period.
Qualification and indicative valuation
Completion typically takes place three months from the date of exchange but can be quicker subject to FCA approval. At this point we will begin the novation process for each provider.
PaymentOur standard payment terms are either two or three payments over a 24 month period: the first on completion, with typically remaining payments to be made over 2-4 years.
Keeping you informedWe know that exiting your business is a big decision so we stay in regular contact with you before, during, and after the sale. We will schedule in quarterly review meetings for the first year following completion to update you on client integration.
Completion
Once the due diligence has been completed and the contract and integration plan agreed, we will decide a date for contract exchange, when the following documents will be signed:
• Purchase Agreement• Consideration Deed • Warranty Deed• disclosure letter• settlement agreements• novation paperwork (if applicable).
Following exchange, we will begin to integrate your clients, and finalise the completion process. We will work closely with you and your back office system to ensure that all client data is transferred to us in a safe and compliant manner, guiding you through every step of the process. Our Data, Marketing and IT teams will be on hand to support you throughout.
FCA Change in Control and Cancellation of Permissions (from deauthorisation)If your business is directly regulated, we will make a joint request to the FCA for a change in control, or deauthorisation so that we can appoint your company as an Appointed Representative of Attivo Financial Services.
Exchange
3Initial discussions
Ian Plumpton Compliance and Operations Director
14 15Once the contract has been agreed, we will devise a
communications strategy to inform your clients of
the change.
This will include a letter from your business which we
will work with you to produce, followed by a welcome
letter from us a couple of days later. For an asset
purchase, this typically happens within two weeks of
exchange, and within two weeks of completion for a
share purchase.
You and your adviser team will contact each of your
clients who will introduce them to Attivo Financial
Planning and explain more about the process,
answering any questions they may have.
During the meeting you will obtain the necessary
documentation to transfer the client to Attivo Financial
Planning and explain this will be handed over to one of
the Trainee Financial Planners.
The Trainee Financial Planner will be in contact to
explain next steps and set up an initial meeting with the
client’s new Chartered Financial Planner.
Client integration Looking after your clients
An award-winning company, Attivo Financial
Planning believes that looking after clients should be
at the heart of all financial planning firms, and that
clients should receive truly independent advice.
We look forward to meeting each of your clients
personally and developing long-term relationships
with them to ensure they stay on track to meet their
financial goals.
Our highly qualified and skilled team of Financial
Planners and Paraplanners will research the whole
of the market and work together to ensure your
clients receive the most appropriate advice for their
circumstances.
We believe our corporate structure, specialist skill set,
and highly qualified and technically competent team
make us refreshingly different and able to provide
great value advice and service.
“What I’ve found helpful about Attivo
Financial Planning is their personal
touch. No matter how small or large
your investment, you feel that your
financial situation is important to
them.”
Private Client
“I came to the conclusion that the
regulatory environment was no longer
favourable for a one-man band like me
and I knew a bigger business would be
better equipped to cope with it whilst
providing excellent service to my
clients.”
Retired adviser
16 17
Our client experience: the first 12 months with us
We work in partnership with our clients to ensure you stay on track with your financial goals.
The guideline below will be tailored to your individual financial planning requirements.
In addition to these meetings, you can speak to your Financial Planner as often as you need to by
phone, video call or email.
Meeting reminder text message from Chartered Financial Planner
Follow up meeting with your Chartered Financial Planner
and follow up call from Trainee Financial Planner
Within 9 months
1 week prior to meeting
Email from Chartered Financial Planner
1 day after meeting
Preparation of Financial Planning Report by your Financial Planner
Life Magazine sent quarterly from Attivo Financial Planning
Meeting reminder text message from Chartered Financial Planner
1 week prior to meeting
Phone call or email from Chartered Financial Planner
Within 1 month of meeting
Within 6 months
Meeting with the vendor
Introductory letter from Attivo Financial Planning
A call to the client from the vendor
Letter from the vendor to the client
Within 3 months
Annual Review meeting with your Financial Planner
12 months
Meeting reminder from Chartered Financial Planner
1 week prior to meeting
Chartered Financial Planner to book Annual Review meeting
Within 4 weeks of meeting
Phone call from your Financial Planner to confirm agreed actions have been completed
Within 4 weeks of meeting Within 4 weeks of meeting
Letter from provider confirming that any agreed changes to your investments and/or pensions have been made
Call from Trainee Financial Planner to answer any questions and book
Initial Financial Planner meeting
Initial Financial Planner meetingand follow up call from Trainee Financial Planner
18 19
“A few years ago I decided I still
wanted to give advice to clients
but the regulatory and legislative
burden of running a financial
planning business was becoming too demanding,
so I worked with Attivo Group to establish my
business as an Appointed Representative of Attivo
Financial Services.
In 2018 I decided to sell my company’s shares to
Attivo Group and joined the company as a Financial
Planner. For me, being able to give advice without
the burden of running my own business is the best
of both worlds.”
“In 2016, I felt it was time to sell our business
and enjoy retirement as I was in my sixties
and had provided financial advice for over
40 years. I was introduced to Attivo Group
in the April and quickly realised they had the
knowledge, experience and client focus to
provide our clients with the service they were
used to. Due to the structure and tax position
of our firm, I wanted to sell the firm’s assets
rather than the shares and Attivo Group was
happy to accommodate this.
Over the subsequent months we progressed
to Heads of Terms and completed the sale in
October 2016. I didn’t want to be involved in
the integration process, other than working
in the background to ensure a smooth
transition, as I felt this demonstrated the
confidence and trust I had in Attivo Financial
Planning and their high client retention rates
are testimony to their ability.”
Testimonials
Susan Tague
“I had run my financial planning company in Milton Keynes with a business partner for
several years. With my partner having stepped back, the changing regulatory environment,
and the fact I was approaching retirement age, I decided it was time to exit the business.
I met with Attivo Group in October 2017 and worked closely with them for 12 months to establish the right
deal structure, including a handover period so that I could introduce my clients to them. Completion took
place in October 2018 with an excellent retention rate.”
Melvyn Letts
Graham Williams
Ryan Wright Financial PlannerRoxanne Simmonds Paraplanner
20 21
Our valuesOur values provide a framework for recruiting and developing our employees as well as guiding our behaviours
and how we serve our clients. They are reflective of exactly what our business is about: people; as without our
clients or our employees we would not exist.
PerformanceWe deliver forward-thinking advice and service and we are quick to respond to changes in regulation, legislation and market movements. We coach and mentor our people, supporting their development needs so that they can perform to the best of their ability.
EthicsWe always do the right thing for our clients, each other, our business partners and the wider community – we do not take shortcuts. We are wholly committed to providing unbiased, independent advice and every client should feel as though they are our only client.
PartnershipWe work to build honest, long-term relationships with each other, our business partners, and especially our clients to give them confidence in their financial planning.
OwnershipWe strive to decide our own fate and we act with self-reliance and trust in our own abilities. We accept responsibility for our conduct and quality of work so it is ‘right first time’ to ensure positive client outcomes.
LeadershipWe understand the importance of a high-trust environment to enable our people to help our clients. We strive to promote from within and for all employees to have a clear career path to fulfil their potential.
P E O P ELExpertiseWe believe all Financial Planners and Paraplanners should be qualified to Fellow and Chartered status and be Occupational Pension Specialists. We continuously develop the knowledge, skills and qualifications of all our people so we can provide the most technically competent, independent, financial planning advice.
Alix Scott Recruitment ManagerSusan Tague Chartered Financial Planner
22 23
“As a privately owned company ourselves, we understand the
significant time, energy and commitment you have put into
your business and that choosing another firm to take care of
your valued clients is not an easy decision to make.
We think that the best way to look after clients is with a
team of competent, experienced financial services specialists
so most of our Financial Planners and Paraplanners are
qualified to Fellow and Chartered status, and many are
Occupational Pension Specialists.
We also think that clients should have access to unbiased
advice and products from the whole of the market so
despite increasing regulation, we have chosen to remain
independent.
We have a very clear mission as a business: for Attivo
Financial Planning to be the best independent financial
planning company in the UK by delivering the most
professional, technically competent, independent advice and
service to our clients at the greatest value.
We want to be seen as a leader in the financial planning
sector, help change the standing of financial planning to be
recognised as a genuine profession and to ensure we, and the
profession, contribute positively to society and the economy.
We want every client to feel as though they are our
only client.”
Stephen Harper
Chief Executive
Getting in touch
Whether you are just considering your options or are
ready to take the first step, please contact us for a
confidential conversation about how Attivo Group can
help you with succession planning for your business.
Head OfficeHoneybourne Place
Jessop Avenue
Cheltenham GL50 3SH
London Office2nd Floor
2 Babmaes Street
London SW1Y 6HD
Cardiff OfficeSophia House
28 Cathedral Road
Cardiff CF11 9LJ
All post should be sent to our
Head Office in Cheltenham.
www.attivogroup.co.uk
Gemma Marshall
Business Manager
01242 585430
A guide to selling your financial advice business V2 (0620) (Public)
Attivo Group Limited (Company No. 05547209) includes Attivo Financial Planning Limited (Company No. 05747914) and Attivo Financial Services Limited (Company No. 05927588). All companies in Attivo Group Limited are registered in England and Wales. Registered O�ice: Honeybourne Place, Jessop Avenue, Cheltenham, GL50 3SH, UK. Attivo Financial is a trading name of Attivo Financial Services Limited (Firm Reference No. 462105) which is authorised and regulated by the Financial Conduct Authority. Attivo Financial Planning Limited(Firm Reference No. 451967) is an Appointed Representative of Attivo Financial Services Limited. Telephone and video calls may be recorded for training and monitoring purposes.