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PROGRAM STATEMENT A GUIDE FOR CPTM’S FAMILIES Integrity Respect Inquisitive Transparency Exemplary www.cptm.ca Play to Learn

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PROGRAM STATEMENT

A GUIDE FOR CPTM’S FAMILIES

Integrity Respect Inquisitive Transparency Exemplary

www.cptm.ca Play to Learn

PROGRAM STATEMENT – AUGUST 2016 P. 2

TABLE OF CONTENT

1. WELCOME ……………………………………………………………….………………………………...3 2. CPTM’S HISTORY …………………………………………………………………………………………4 3. OUR PHILOSOPHY…………………………………………………………………………………….….4

THE ENVIROMENT…………………………………………………………………………….4 THE CHILD………………………………………………………………………………….……5 THE EDUCATOR………………………………………………………………………….......…5 THE FAMILY…………………………………………………………………………………...…6

4. OUR LICENSED CHILDCARE CENTRES……………………………………………………………..7 5. FEE STRUCTURE………………………………………………………………………………………….8

PAYMENTS………………………………………………………………………………………..9 MONTHLY CALENDARS……………………………………………………………………….9 SUBSIDY…………………………………………………………………………………………...9 DISCHARGE NOTICE…………………………………………………………………………...9 HOURS OF OPERATION………………………………………………………………………10 WELLNESS DAYS……………………………………………………………………………….10 UNEXPED CLOSURES……………………………………………………………….. ……….10

6. REGISTRATION AND INTEGRATION…………………………………………… …………………11 PROCEDURE …………………………………………………………………………...……… 11 INTEGRATION …………………………………………………………………………………11 ARRIVAL AND DEPARTURE……………………………………………………………….…11

7. PROGRAM …………………………………………………………………………………………………12 EMPLOYEE\CHILD RATIO………………………………………………………………..…12 MONITORING AND SUPERVISING INFANTS…………………………………………….12 SCHOOL AGE……………………………………………………………………………………12 SPECIALIZED SERVICES…………………………………………………………………...…13 ESSENTIAL ARTICLES…………………………………...……………………………………13 NUTRITION……………………………………………………………………..………………14 ALLERGIES OR SPECIAL DIET………………………………………………………………14 CLOTHING………………………………………………………………………………………14 TOYS FROM HOME…………………………………………………………………………….14 REST PERIOD…………………………………………………………………………………...15 OUTDOOR PLAY………………………………………………………………………………..15

8. HEALTH AND SAFETY …………………………………………………………………………………15 ILL CHILDREN …………………………………………………………………………………15 DRUG ADMINISTRATION ……………………………………………………………………16 IMMUNIZATION OF CHILDREN …………………………………………………………...16 STANDARDS OF CARE ………………………………………………………………………...17 EVACUATION IN CASE OF FIRE …………………………………………..……………...…17

9. BEHAVIOR GUIDANCE ……………………………………………………………………..…………18 INCIDENT AND SERIOUS OCCURRENCE …………………………………….…….……18 GUIDANCE AND INTERVENTION …………………………………………………...……19

10. COMMUNICATION AND INVOLVEMENT………………………………………………………....20 GETTING INVOLVED………………………………………………………………….……...20 CONFLICT RESOLUTION ……………………………………………………………………20 VOLUNTEERS AND STUDENTS …………………………………………………………….22 CRIMINAL RECORD …………………………………………………………………………..22

11. MISSION, VISION AND VALUES ……………………………………………………………………..23 ACKNOWLEDGEMMENT FORM …………………………………………………………………… 24

PAGE 2

PROGRAM STATEMENT – AUGUST 2016 P. 3

WELCOME As a CPTM family member you will:

Experience

• flexibility

• sense of belonging

• authentic connections

• safe environments

• individual approaches

• understanding and compassion

Discover

• individuality

• learning through play

• nuturing personnalities

• friendships

Observe• laughter

• diversity

• exploration and curiosity

• developmental milestones

www.cptm.ca Play to Learn

PROGRAM STATEMENT – AUGUST 2016 P. 4

1. CPTM`S HISTORY The origin of our name, Centre pivot du Triangle magique (translated to Hub centre of the magic triangle), or CPTM, founded in 1989, is still to this day at the heart of our vision. A «centre pivot» is a hub centre offering a variety of services and the magic triangle represents the importance of supporting meaningful connections between the child, the family and the community. Our name is a constant reminder of the importance of providing services that offer possibilities for children, families and communities to create and maintain meaningful relationships.

2. OUR PHILOSOPHY

At CPTM, we offer a warm and welcoming environment which reflects those who live in it. We create a culture where each individual has a sense of belonging and opportunities for growth and development. We respect and promote individual process for learning and developing. We view children as individuals and as active competent contributors with their own interests and points of view. We believe children benefit from a program that supports learning through play, exploration and inquiry. Children develop their physical abilities, their socio-emotional skills, and their cognitive and communication competencies in an environment that fosters a sense of well-being. Educators begin by getting to know each child by establishing positive and responsive relationships with each of them and their family members. The educators understanding of children and families and their approach to support early learning and healthy development are shaped by the guidelines provided by the Ministry of Education through a variety of resources, ongoing professional development and CPTM’s values. At CPTM, we seek to form close authentic relationships with each child, family member, community partner and personnel members.

THE ENVIRONMENT At CPTM, children are offered a variety of engaging opportunities that stimulate their thinking, build imagination and enhance their sense of wonder, becoming submerged in their environment while developing skills. We believe it is our responsibility to help children reach their full potential by providing an environment that is safe, enriching, stimulating, fun, welcoming, supports risk-taking and invites a sharing of ideas. There are four key elements that we believe are conducive to establish such an environment, such as, (1) allowing the children’s curiosity to direct their learning, (2) promoting respect for all things, animals and people, (3) the educator acting as a guide and facilitator and also (4) the learning environment supports purposeful play. Purposeful play is developmentally appropriate, offers structured and unstructured periods and enables children to learn through at their own rate. We support this process by providing a community presence, blocks of various sizes and materials, art materials and tools to explore, music and movement activities, a quiet area for alone time, sensory play including water and sand, writing tools, imaginative play, outdoor and gross motor play, small and large group activities. Children play to learn, play allows children to use their creativity while developing their imagination, dexterity and social emotional strengths.

PROGRAM STATEMENT – AUGUST 2016 P. 5

THE CHILD At CPTM each child is recognized as a unique individual who holds his or her own gifts within and offers them to the world. Furthermore, we believe all children have a great capacity to learn and are able to make positive contributions to those around them. Children have the right to have their needs met and receive the proper education while in our care. We believe it is important to consider each child`s realities as they carry a piece of their lives everywhere they go. As observers, they take in the world around them as presented and their outward behavior is consistent with how they feel inwardly. At CPTM, we believe that when we emit the energy of love towards a child, it enhances their level of well-being allowing them to be free and authentic. When we are open, we create meaningful relationships by getting to know each individual child just as they were designed to be. Just as children are recognized as unique individuals who hold gifts of character, educators hold their own gifts of character as well. We encourage self-fulfillment through indulging in a reflective practice and exploring our dispositions which is priority within CPTM, enhancing emotional intelligence. Bringing our personal beliefs and values to the forefront promotes self-growth which extends to the quality of the program.

THE EDUCATOR An educator’s role is to give each child the tools with which to cultivate their own garden of knowledge. At CPTM, we believe the educators offers the tools required through guiding, being a researcher and providing access to information rather than acting as the primary source. Educators engage, collaborate and get involved with children within our co-constructed programs. Children need the opportunity to discover for themselves, practice skills within hands on activities along with adequate time and space to use materials. Educators support children as they embark on a journey to make discoveries about themselves and learn to recognize and name their feelings. This approach creates individual discovery and construction of knowledge. Equally important to self-discovery is having the opportunity to study things that are meaningful to one’s life and interests stimulating the passion to learn. We believe that inviting children to dialogue and share their input generates ideas that make for much richer activities. It is through dialogue, observation, documentation and discussion with others, families and colleagues in particular, that we begin to understand children as unique individuals and create a strong connection. When children have ownership in the curriculum, they are motivated and master the skills necessary to reach their goals. Every early learning room presents a unique community of learners that varies not only in abilities, but also in learning styles. At CPTM, we believe that educators teach to the needs of each child so that all learners recognize they’re capable and feel successful. Equally important, is the authentic relationship created between colleagues through capitalizing on opportunities for one-to-one interactions. The CPTM team supports inclusion; each of us deserves a sense of belonging. We do this by considering each other’s capabilities and taking notice to what gives joy to ourselves and our co-workers. The CPTM team engages in courageous conversation with integrity, we are open to vulnerability with the intent of seeking self-fulfillment and within these concepts we ensure to always make room for fun and laughter.

PROGRAM STATEMENT – AUGUST 2016 P. 6

THE FAMILY Since birth children have developed a relational attachment with their primary caregiver. It is that exact relationship that offers the child the necessary confidence to explore their environment, learn, develop relationships with others and acquirer autonomy. Children begin to develop secure and trusting relationships with those around them when the group of adults whom surround them maintain positive relationships based on trust, and mutual respect. This collaboration holds advantages for all parties; parents, children and the educator. Through this collaboration, educators are better equipped to understand what children are living and feel confident in their educational role. Parents, feel accepted, understood and know they have a contribution to offer; parents are the expert when it comes to their children. At CPTM, we are engaged in recognizing the parent as the primary educator in children’s lives and we support them within their parental role. We believe in creating a partnership founded through open communication with the common interest of the children’s well-being. We create an atmosphere where families feel confident in asking questions, exchanging information and expressing their preferences. We believe in respecting the rights and dignity of each family through transmitting their values, beliefs and culture within our program. At CPTM we believe in helping children and educators develop a deep love and respect for themselves, others, and their environment which occurs through an open sharing of ideas. When the voice of each family, child and educator is heard, an environment evolves where each feel free to express themselves. Educating is a lifelong learning process of learning about new strategies, learning from the parents and community, learning through our experiences, learning from colleagues, and especially learning from the children. At CPTM, we do this by taking our job seriously and taking ourselves lightly.

PROGRAM STATEMENT – AUGUST 2016 P. 7

3. OUR LICENSED CHILDCARE CENTRES

Infant: 0-18 months of age

Toddler: 18-30 months of age

Preschool: 30 months of age up to 5 years of age

Junior Kindergarten/Senior Kindergarten: 44 months of age - 67 months of age as of August 31 of the year

School Age: 68 months of age or over as of August 31 of the year and up to and including 12 years of age

Collège Boréal Sudbury 705-560-6673 ext.3281 Toddler, Preschool, School Age Children

Ernie Checkeris New Sudbury 705-586-3013 Preschool and School Age Children

Levack Public School 705-966-7474 Toddler, Preschool, School Age Children

Magical Nook—Coin Magique Hanmer 705-969-8685 Infant, Toddler, Preschool, School Age Children

Notre-Dame Hanmer 705-969-9525 Toddler, Preschool, School Age Children

St. Anne Hanmer 705-969-1901 Preschool, School Age Children

St-Augustin Garson 705-693-0963 Toddler, Preschool, School Age Children

St-Denis Sudbury 705-675-1899 Infant, Toddler, Preschool, School Age Children

St-Etienne Dowling 705-855-5299 Toddler, Preschool, School Age Children

St-Joseph Hanmer 705-969-1916 Toddler, Preschool, School Age Children

St-Joseph Sudbury 705-675-1234 Infant, Toddler, Preschool, School Age Children

Ste-Marie Azilda 705-983-4203 Infant, Toddler, Preschool, School Age Children

Ste-Thérèse Hanmer 705-969-1686 Infant and School Age Children

Valley View Public School 705-593-3023 Infant, Toddler, Preschool, School Age Children

PROGRAM STATEMENT – AUGUST 2016 P. 8

5. FEE STRUCTURE

Childcare rates

Full-time rates (15 days/month or

more)

Part-time rates (less than 15 days/month)

INFANT (0-18 months)

* FULL-TIME FULL-DAY (MON-FRI) PROGRAM *

Full day (more than 6 hours up to 9 hours) $52.50

$54.50

Half day (6 hours or less) *by approval only $41.00 $43.00

Extended hours (9 hours +)* $56.50 $58.50

TODDLER (18 – 30 months)

Full day (more than 6 hours up to 9.5 hours) $42.00 $44.00

Half day (6 hours or less) $30.00 $32.00

Extended hours (9.5 hours +) $46.50 $48.50

PRESCHOOL (30 months to when they start school)

Full day (more than 6 hours up to 9.5 hours) $38.00 $40.00

Half day (6 hours or less) $28.00 $30.00

Extended hours (9.5 hours +) $41.00 $43.00

SCHOOL AGE ( school age up to 12 years of age)

Full day (more than 6 hours up to 9.5 hours) $35.50 $37.50

Half day (6 hours or less) $26.00 $28.00

Before and/or After school (includes breakfast and/or afternoon snack)

$16.00 $18.00

Extended hours (9.5 hours +) $40.00 $42.00

If monthly calendars are not submitted one (1) week prior to the beginning of the following month, an additional “ON-CALL” premium fee of $2.00 per child will be incurred for each day booked/used that month.

Families who are subsidized for full days but utilize extended hours will be billed $5.00 per day.

PROGRAM STATEMENT – AUGUST 2016 P. 9

PAYMENTS Payments are due by the 25th of the month. We encourage all CPTM clients to use our convenient ONLINE BANKING payment options through any of the following financial institutions: Bank of Montreal, Caisse populaire, CIBC, Credit Union, Manulife, Northern Credit Union, President’s Choice Financial, Royal Bank, Scotia Bank, and TD Canada Trust. If you are unable to use our online banking options, DEBIT, VISA and MASTERCARD payments will be accepted at our MAGICAL NOOK, Hanmer site ONLY. Visa and MasterCard payments may also be called in at (705) 969-8685 ext. 234. Cheques may be mailed DIRECTLY to our head office at: Centre Pivot du Triangle Magique, 4120 Elmview Drive Hanmer ON P3P 1R9. Please make cheques payable to “CPTM” and kindly indicate your “dtm” account number on the memo line. A twenty dollar ($20.00) fee applies to all returned cheques (NSF). After a second NSF cheque, only certified cheques, debit, VISA or MasterCard will be accepted as payment. A 3% late fee will be added to all unpaid balances after the 25th of each month. After 90 days, all late or unpaid bills will be sent out to a credit agency. An annual receipt is available for your income tax at year end. Your monthly invoice will be posted in or near the office, in an Invoice Binder, or at your child’s locker; please check with your team leader for invoice pick-up procedures at your site.

MONTHLY CALENDARS Monthly calendars are due one (1) week prior to the beginning of the following month for the next month’s schedule. Late remittance of the monthly calendar will require parents to pay an additional fee of two dollars ($2.00) per child per day (premium "on call" rate) for each day booked/used that month.

SUBSIDY You are responsible for the payment of your invoice based on the fee schedule until which time CPTM receives confirmation of your subsidy allocation by the City of Greater Sudbury. Families who are subsidized for full days but utilize extended hours will be billed five dollars ($5.00) per occurrence. Subsidized families are not eligible for CPTM’s Wellness/Personal Days (described below), but can use subsidized “sick/absent/vacation” days from the City, in accordance with their Subsidy contract.

DISCHARGE NOTICE Please advise the Team Leader in writing two weeks prior to your child’s last day in order to avoid additional fees.

PROGRAM STATEMENT – AUGUST 2016 P. 10

HOURS OF OPERATION CPTM will be closed for the following statutory/civic holidays. Families who attend the centre on a full-time basis (15 days per month or more) are required to pay their usual child care rates for these holidays: New Year’s Day Family Day Good Friday Easter Monday Victoria Day Canada Day Civic Holiday Labour Day Thanksgiving Christmas Boxing Day Childcare hours are from 6am – 6pm Monday to Friday. Late pick-ups will be charged fifteen dollars ($15.00) per every block of 15 minutes past 6pm.

WELLNESS DAYS Each Full-Fee Child is entitled to wellness days off (not invoiced) from January to December of the current year, regardless of the registration date. On days where your child is scheduled to attend daycare, but does not attend due to illness, vacation, etc., a wellness day may be used to avoid being billed for that day. Wellness days are not accumulated nor transferred to the following year or between family members. The parent is responsible for notifying the team leader when using these days prior to the end of the month for billing purposes. • FULL-TIME FULL-FEE families are eligible for ten (10) wellness days per child per calendar year. • PART-TIME FULL-FEE and ON-CALL FULL-FEE families are eligible for five (5) wellness days per child per calendar year.

UNEXPECTED CLOSURES

The decision of CPTM to maintain, suspend or cease operations due to bad weather or interruptions of essential services (water, heating and electricity) is done in consultation with members of the administration. In the event of severe weather, closing all CPTM sites will only be considered if the City of Greater Sudbury Transit services are cancelled. If the direction is to close the childcare centre, all parents will be called to come and pick up their children. If we must evacuate the premises and move to our alternate shelter (location posted in your site’s evacuation plan). Instructions to pick up your child will be given and posted on the centre’s doors. Fees may or may not apply.

For questions of inquiries about your billing, please contact the financial resource services at Magical

Nook 705-969-8685, ext. 234 or by email at: [email protected]

PROGRAM STATEMENT – AUGUST 2016 P. 11

6. REGISTRATION AND INTEGRATION

PROCEDURE

We ask that you visit the website https://childcareregistry.greatersudbury.ca in order to add your

child to the wait list. We encourage you to visit our website or contact the centre to book a tour. www.cptm.ca Upon registration with the centre, appropriate registration forms must be completed for each child. If full time spots are in high demand, part-time families will be given proper notice or will be given the opportunity to become full-time. Please note that full time spots will have priority.

INTEGRATION As we create an atmosphere where families feel confident in asking questions, exchanging information and expressing their preferences, a positive relationship is developed. You may support this process by spending time with your child in the play room during the first few days or leaving something of comfort for your child. This will help your child feel secure. Together we will create a partnership founded through open communication with the common interest of your child’s well-being.

ARRIVAL AND DEPARTURE Since our educators work flexible hours, your child’s main educator may not be on site during arrival and departure. In order to contribute to your child’s overall well-being, please ensure to:

enter the building and make contact with the educator;

sign the attendance sheet upon arrival and departure;

advise the centre of any changes regarding pick-up;

have proper identification at pick-up.

PROGRAM STATEMENT – AUGUST 2016 P. 12

7. PROGRAM

EMPLOYEE/CHILD RATIO

Infant (0 to 18 months) : ratio is 1 educator per 3 infants;

Toddler (18 to 30 months): ratio is 1 educator per 5 toddlers;

Preschool (30 months to 6 years): ratio is 1 educator per 8 preschoolers;

Kindergarten: (44 months or older but younger than 68 months): ratio is 1 educator per 13 children;

Primary / Junior School Age: (68 months or older but younger than 13 years) ratio is 1 educator to 15 children;

Junior School Age (9 years or older but younger than 13 years): ratio is 1 educator per 20 children.

MONITORING AND SUPERVISING INFANTS: The infant is placed for sleep in a manner consistent with the recommendations set out in the document entitled “Joint Statement on Safe Sleep: Preventing Sudden Infant Deaths in Canada”, from the Public Health Agency of Canada, unless the child’s physician recommends otherwise in writing. Infant Sleep Supervision:

personnel are required to periodically monitor and supervise infants who are sleeping in a separate infant room area;

any significant changes in the infants sleeping patterns or behaviour will be

communicated with parents and an Incident Report will be completed as needed.

SCHOOL AGE It is your responsibility to contact the Consortium to make transportation arrangements for your child. Please insist that the bus drops your child off on the childcare premises. You must notify the childcare if your child will be absent or if he is not dropped off as per schedule. If we do not have a prior warning, we will presume your child is missing. In this case, we will try to contact the school, the parent and emergency contacts until someone is reached.

PROGRAM STATEMENT – AUGUST 2016 P. 13

SPECIALIZED SERVICES In order to encourage self-fulfilment of the children in our care we work collaboratively to ensure that each child receives the care or services they need to meet milestones and feel empowered. Individual Program Plans (IPP) are often put in place to ensure all team members work cooperatively to help your child succeed. CPTM works with Child & Community Resources (CCR) which is a non-profit community agency that supports good quality of life for children in the early years. Their role is to provide consultation to personnel that will support the participation of children in the program. Should you require additional information on the services offered, please do not hesitate to discuss with the Team Leader or educator. We will gladly share information with you regarding your child’s development, the role of the consultant or any other needs that arise. In order to allow the System’s Consultant to fully participate in our programs to support the educator or children you will notice a consent form to be filled in all registration kits.

ESSENTIAL ARTCLES Select the applicable items required for your child’s program, requested but not limited to;

Diapers

Baby wipes

Rash ointment

Milk bottles

Water bottle

Soother

Blanket

Weather appropriate clothing (hat, mitts, scarves, snow pants)

Swimsuit and towel

Change of clothes

Coat and sweater

Indoor shoes

Outdoor shoes/boots

Tylenol

Infant formula (we provide 3% milk once your child no longer requires formula)

Baby food (any food that is not on our menu)

Written schedule of feedings All articles must be clearly identified with your child’s name.

PROGRAM STATEMENT – AUGUST 2016 P. 14

NUTRITION All CPTM centres provide breakfast, a healthy lunch and a snack according to Canada’s Food Guide. Our menu is posted in the kitchen entrance and in all rooms in each centre. It is strictly forbidden to bring snacks from home due to the risk of severe allergies.

Requirements for Infants:

As patterns of eating and food tolerance are highly individual for infants, infants are to be fed in accordance with your written instructions.

Introduction of solid food and new types of foods in a progressively coarser texture will be offered to correspond with your instructions and your infant's development.

ALLERGIES OR SPECIAL DIET Please advise us by writing if your child has a severe allergy or follows a special diet by completing the Allergy Form or an Individual Program Plan (IPP). A diet plan will be completed to accommodate your child’s allergies or special diet to the best of our ability. In the event that your child cannot consume what is established on our menu, you may have to provide the centre with the required food or drink item.

CLOTHING At CPTM we play to learn therefore your child’s clothing may become dirty or stained as he or she explores the world around them.

Think practicality and fun when dressing your child.

TOYS FROM HOME

At our centre we allow children to bring comfort toys – a favorite stuffed toy or a blanket – we discourage children from bringing other toys from home. CPTM will not be held responsible for broken and or missing items.

PROGRAM STATEMENT – AUGUST 2016 P. 15

REST PERIOD

Nap time for any child under the age of 4 is important for 2 reasons. One, their body is growing at such a tremendous pace it needs the rest time during the day. Two, a child’s mind is absorbing so much information all morning long that it, too, needs the quiet time to catch up.

OUTDOOR PLAY A major component of our daily program consists of playing outside.

weather permitting, a minimum of two (2) hours outdoor is required for children receiving care for 6 hours or more;

children receiving care for 6 hours or less are required 30 minutes of outdoor play;

sunscreen is provided. Please ensure your child is dressed according to the weather.

8. HEALTH AND SAFETY

ILL CHILDREN Communicating with the educator to investigate the illness at hand is important as it may prevent disruption of service. If symptoms of an illness appear, the educator will immediately contact the parent. If your child can no longer follow the daily routine due to the illness, you will be responsible to find alternate care until your child is symptom free. A child displaying symptoms of the following conditions but not limited to, will not be allowed at the centre as per Health Unit regulations.

unidentified rash: doctor’s note may be required;

scabies: before reintegrating the child, a doctor’s note is required;

lice: head lice treatment required;

diarrhea: 2 bouts of liquid or greenish stools; return 48 hours after the last bout;

impetigo: before reintegrating the child, a doctor’s note is required; In the event of a contagious disease, we may request a doctor’s note prior to reintegrating your child into the program; In the event of a fever with no other symptoms, we will contact parents prior to administering Tylenol or Advil (if a permission form was signed in the registration kit). If the fever does not break or your child starts to show other symptoms, you will be required to pick up your child.

PROGRAM STATEMENT – AUGUST 2016 P. 16

DRUG ADMINISTRATION Personnel members will administer prescribed and non-prescribed medication only if the proper authorization form has been completed and signed. The medication must be in its original container. The dosage, name of drug, name of child and the storing instructions must be clearly identified on the container. Some pharmacists offer information slips pertaining to several medications. If possible, please give these documents when giving us the medication. All medication is to be handed to the educator by adults only. Medication may not be left in possession of children, it will be kept in a locked storage and the given dosage will be documented by the educators.

IMMUNIZATION OF CHILDREN Each child must be immunized as recommended by a local medical officer of health, unless exempted based upon the parent's or physician’s written objection. A record of these immunizations, or written objection, will be kept on file. (Note: The childcare centre does not need a record of immunization if the child is attending school.)

Parents must fill out the Statement of Conscience or Religious Belief for Child or Statement of Conscience or Religious Belief for Individual, if there is immunization conflict with the sincerely held religious beliefs. To access the form: www.forms.ssb.gov.on.ca (type “Immunization” in the Search bar and click Form # 014-4897-64E) Or;

Legally qualified medical practitioners must fill out the Statement of Medical Exemption for Child or Statement of Medical Exemption for Individual, as to why the child should not be immunized. To access the form: www.forms.ssb.gov.on.ca (type “Immunization” in the Search bar and click Form # 010-3041E)

PROGRAM STATEMENT – AUGUST 2016 P. 17

STANDARDS OF CARE CPTM is a licensed childcare provider; therefore, we must comply with a multitude of standards, laws and regulations. At least once a year, the Ministry of Education, inspects childcare centres to ensure they meet specific provincial health, safety and developmental standards according to the Child Care and Early Years Act (CCEYA) http://www.earlyyears.edu.gov.on.ca/ Other requirements also include:

Health Unit: kitchen health codes, nutrition, playroom sanitation and outdoors play yards safety; www.sdhu.com

Ministry of Environment: led flushing and testing; https://www.ontario.ca/page/guide-schools-private-schools-and-day-nurseries-flushing-and-testing-lead

City of Greater Sudbury: subsidies, contract agreement, fire prevention, program quality; http://greatersudbury.ca/living/child-care/

College of Early Childhood Educators : regulatory body for registered early childhood educators; www.college-ece.ca

EVACUATION IN CASE OF FIRE In case of fire, pull the alarm and call 911.

Evacuation plans and emergency exits are posted in each room. Each centre has an alternate location which is indicated on the evacuation plan. You may pick up your child at this location.

PROGRAM STATEMENT – AUGUST 2016 P. 18

9. BEHAVIOUR GUIDANCE

INCIDENT AND SERIOUS OCCURENCE It is inevitable that children will be implicated in common incidents that involve minor injuries. Reported incidences include but are not limited to:

- Any injury (scratches, bites, bruises, slips, falls, hair cutting);

- Any aggressive behavior done to them or by them;

- Anything causing emotional disturbance.

Procedure:

Educators will fill out an Incident Report the day of the injury;

Educators will give you a copy to sign and take home;

In the case of a head injury, you will be contacted immediately. Should the Incident fall into a serious occurrence category, the Team Leader will follow the serious occurrence procedure.

A serious occurrence is defined under the CCEYA as:

the death of a child who receives child care;

abuse, neglect or an allegation of abuse or neglect of a child while receiving child care;

a life-threatening injury to or a life-threatening illness of a child who receives child care;

an incident where a child who is receiving child care goes missing or is temporarily unsupervised, or

an unplanned disruption of the normal operations of the child care centre that poses a risk to the health, safety or well-being of children receiving care.

We are required to report any serious occurrence to the Ministry of Education within 24 hours of becoming aware of the incident.

Serious Occurrence Notification forms will be displayed within the centre for a period of 10 business days.

PROGRAM STATEMENT – AUGUST 2016 P. 19

GUIDANCE AND INTERVENTION

Young children benefit from an affirming approach that encourages positive interactions with other children and with adults, rather than from a negative or punitive approach to managing unwanted behaviour. Children, who attend programs where they experience warm and supportive relationships, are happier, less anxious and more motivated to learn. Experiencing positive relationships in early childhood also has significant long term impacts on physical and mental health, and success in school and beyond. How Does Learning Happen? (HDLH?), Ontario’s Pedagogy for the Early Years is a supporting document which guides our practice of learning through relationships for those who work with young children and their families. It provides information on ways adults can engage in positive, responsive interactions and why this is critical for children’s overall learning, development, health and well-being. For more information, please visit: http://www.edu.gov.on.ca/childcare/pedagogy.html As per the CCEYA, the following practices are prohibited:

corporal punishment of the child;

physical restraint of the child, such as confining the child to a high chair, car seat, stroller or other device for the purposes of discipline or in lieu of supervision, unless the physical restraint is for the purpose of preventing a child from hurting himself, herself or someone else, and is used only as a last resort and only until the risk of injury is no longer imminent;

locking the exits of the child care centre or home child care premises for the purpose of confining the child, or confining the child in an area or room without adult supervision, unless such confinement occurs during an emergency and is required as part of the licensee’s emergency management policies and procedures;

use of harsh or degrading measures or threats or use of derogatory language directed at or used in the presence of a child that would humiliate, shame or frighten the child or undermine his or her self-respect, dignity or self-worth;

depriving the child of basic needs including food, drink, shelter, sleep, toilet use, clothing or bedding; or

inflicting any bodily harm on children including making children eat or drink against their will.

Any adult that violates the above-mentioned practices will receive appropriate disciplinary measures leading to dismissal.

PROGRAM STATEMENT – AUGUST 2016 P. 20

10. COMMUNICATION & INVOLVEMENT

GETTING INVOLVED At CPTM, we are engaged in recognizing the parent as the primary educator in children’s lives and we support them within their parental role. We believe in creating a partnership founded through open communication with the common interest of the children’s well-being. We create an atmosphere where families feel confident in asking questions, exchanging information and expressing their preferences. How can I get involved as a parent?

- calling at any time;

- advising us of any changes or events at home that may affect your child’s behavior;

- engaging in daily interactions at drop off and pick up with the educator;

- offering feedback and suggestions;

- parents with special talents are welcome to participate and contribute to the programs;

- completing evaluations periodically;

- acknowledging program documentation and parent information boards;

- participating in fundraising campaigns;

- participating in fieldtrips and events;

Children will participate in neighborhood walks and or off-site fieldtrips. You will be asked to complete appropriate authorization forms. CONFLICT RESOLUTION As stated in the CPTM philosophy, we believe in creating a partnership founded through open communication with the common interest of well-being. We create an atmosphere where all parties feel confident in asking questions, exchanging information and expressing their preferences. We believe in respecting the rights and dignity of each individual through transmitting values, beliefs and culture within our program. It is therefore important to resolve conflict with diligence and care. Lines of Communication

When conflicts arise, the following 4 steps are as such;

1. speak directly to the person involved; 2. undesired outcome, speak with the Centre’s Team Leader; 3. undesired outcome, speak with the Centre’s Program Manager HR; 4. undesired outcome, speak with the Centre’s Executive Director;

should a complaint be received outside of the lines of communication, a redirection to the proper source may occur;

if the Program Manager receives the initial complaint, all relevant parties of this complaint will be advised and an investigation may be required;

PROGRAM STATEMENT – AUGUST 2016 P. 21

Managing Conflict:

Six steps to managing conflict using “I” statements; 1. define the problem; 2. brainstorm possible solutions; 3. select the solution that best meets both parties needs and check consequences; 4. plan who will do what, where and when; 5. implement the plan; 6. evaluate the problem-solving process, and at a later date, assess how well the solution

turned out; Boundaries for both parties:

Parties lodging & receiving concerns; 1. raise the concern as soon as possible; 2. respect confidentiality; 3. practice active listening; 4. offer respect, courtesy, and consideration; 5. ask for assistance if needed; Please note; you have the right to contact the Board of Directors, the City of Greater Sudbury, Children Services or the Ministry of Education, Early Years Sector.

Program Managers :

Mélanie Lelièvre

[email protected] (705)969-8685 ext.231 Cell: (705)662-0249 Chantal Venne [email protected] (705)969-8685 ext. 233 Cell: (705)507-3487

Executive Director:

Julie Marsh

[email protected] (705)969-8685 ext.232 Cell: (705)626-0958

PROGRAM STATEMENT – AUGUST 2016 P. 22

VOLUNTEERS AND STUDENTS

We are very involved in the early year’s sector and remain proactive. Placement students or volunteers participate in our programs. It is expected that all volunteers & students adhere to all of CPTM’s policies and procedures. All students/volunteers will be working side by side with a permanent personnel member of CPTM and will not be left alone with children at any time. All students/volunteers will complete and submit:

confidentiality form;

proof of a valid Criminal Record Check with Vulnerable Sector;

proof of Immunization Record, free of communicable disease as well as 2 step Tuberculosis test;

proof of a valid CPR & First Aid Certificate;

CRIMINAL RECORD All employees, volunteers or students are required to give proof of a Criminal Record with Vulnerable Sector Check at the time of hiring. This policy also applies to our trainees and volunteers. Routine personnel screening of Criminal Record Checks are completed yearly.

PROGRAM STATEMENT – AUGUST 2016 P. 23

11. MISSION, VISION & VALUES

MISSION

In the spirit of collaboration, we foster a sense of belonging by

educating and empowering our children and families in a nurturing environment.

VISION

A society that lives authentic relationships

and values self-fulfillment.

VALUES

Integrity

Respect

Inquisitive

Transparency

Exemplary

“I believe there is no possibility of existing without relationship.

Relationship is a necessity of life”.

Author unknow

PROGRAM STATEMENT – AUGUST 2016 P. 24

CPTM`S PROGRAM STATEMENT

ACKNOWLEDGEMENT FORM

By signing this form, I acknowledge that I have received a copy of CPTM’s Program Statement, A guide for CPTM’s families.

I acknowledge that I am expected to know and be familiar with the contents and that I have read the manual.

I understand that this manual will be updated from time to time and that I will be responsible for reading the updates.

Parent/guardian: _______________________________________

Signature: _____________________________________________

Date: _________________________________________________

Team Leader: __________________________________________

Signature: _____________________________________________

Date: _______________________________________________

A copy of the Acknowledgement Form will remain in your child’s file.

A copy of the Acknowledgement Form will remain in your child’s file.

Integrity Respect Inquisitive Transparency Exemplary