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RODE helps a trading firm ‘eConnect’ with its customers
Company Name: A Computer Devices & Peripherals TraderHeadquarters: New DelhiIndustry: Trading & DistributionProducts and Services: Computer Devices & Accessories
ABOUT THE COMPANY
Incepted in the year 1997, this Delhi-based trading com-pany has emerged as one of the most promising importer, supplier and distributor of computer devices and accessories.
In its quest to become an Indian market leader of com-puter devices and accessories distribution, the company has always focused its attention on uncompromising quality in terms of products and services, delivery and innovations to suit the requirements of the customers at the highest level.
A CUT ABOVE THE REST AMIDST CUT-THROAT COMPETITION
In a Trading & Distribution business, every single process in the entire value chain from sales to inventory control and procurement, and accounting to financial reporting is of prime importance. Trading businesses often operate on wafer thin margins, and all too often, the line between the good, better and best is very, very thin.
The company’s commitment to the needs of its custom-ers is reinstated through its firm approach to the after sales service—an integral part of company's philosophy. The company believes in a solution-centric approach and vertical focus. Quickly realizing the need for an integrated end-to-end ERP to achieve their mission of deep market penetration, the company began its search for an ERP solution that would enable it to streamline branch operations and service its customers quickly and efficiently. Find out what made the comapny choose Ramco OnDemand ERP.
THE BUSINESS CHALLENGES
Growth seldom comes without challenges. The company had been growing so fast that it was almost outrunning itself! However, rapid growth presented a multitude of challenges. The company’s exponential growth culmi-nated in the opening its 20th branch at Pune. The existing legacy system was far from sufficient to handle the increase in transaction volumes and operational
expenses. Managing more than 20 branch offices spread across various geographical locations soon proved to be a phenomenal challenge. As the company expanded its presence to over 20 branches, inventory management proved to be the biggest challenge. They soon realized that real-time data was critical to having a streamlined supply chain. Without an integrated ERP system it was difficult to plan inter-branch stock-transfers and stock-transfers from their Central Distribution Center at Faridabad. It became near to impossible to monitor 20+ branches from the head office at Delhi.
The company also faced mounting challenges from its competitors. It had to reduce the lead time in order to stay ahead of increasing competition. Losing orders due to insufficient stock was out of question in such a com-petitive market. Also, branch-wise cost/profitability man-agement was the need of the hour.
What the company wanted was an ERP solution which could address the burgeoning difficulties in inventory management, seamlessly integrate 20+ branches, and provide an effective decision making system for the top-management.
THE RODE SOLUTION
When the company wanted to implement a cost-effective and efficient ERP system to suit the company’s business needs and projected growth, several ERP vendors, including Ramco Systems, were evaluated. Ramco Systems’ USP was that it offered the ERP solution on a Software-as-a-Service (SaaS) model. This enabled them to effectively monitor the operations of various branches, and have a single window of infor-mation that granted them purposeful insights into their business operations.
The business modules offered includes:General LedgerInventory ManagementPayable ManagementReceivables ManagementPurchaseSales & ShippingFixed AssetsCRM/Sales OpportunitiesManagement Information System
SOLUTION HIGHLIGHTS
THE BUSINESS BENEFITS
Implementing Ramco OnDemand ERP offered the com-pany the opportunity to implement an end-to-end ERP solution without additional investment in IT resources. The SaaS Model brought down the total cost of owner-ship, which enabled the company to focus on its core business.
Considering their distributed setup (with 20+ branch locations spread across India), the hosted model proved to be an ideal fit. All it required for the company to go live with the system was the Internet Broadband connectivity.
Ramco OnDemand ERP provided the following business benefits:
For the trading firm, it was a seamless transition to RODE. This was possible thanks to Ramco’s continuous support, coupled with effective training of users. The company is now able to effectively control operations across all branches. The presence of Ramco OnDemand ERP makes the company highly scalable and future ready.
CAN RAMCO DO IT FOR YOU?
Of course it can! To find out more on how RAMCO can be stretched (or shrunk) to answer your need, call 1800 425 6667.
Comprehensive, integrated online solution covering all business operations Quick Go-Live: All branches were operational within 12 weeksNo IT infrastructure expenditureEasy scalability and flexibility to accommodate new branches and usersAnytime, anywhere access: Senior management can review the business 24x7
Stock monitoring enabled across branchesTimely delivery of stock to branches based on customer orders and forecastsEnhanced control and traceability of Stock based on serial numberReduced lead-timeAn integrated view of business operations, with customized reports for branch-wise cost/profit analysis
QUICK FACTS
planning
information across various locations
control branch operations from HO
IMPLEMENTATION HIGH
LIGH
TS
online solution covering all business domains
added and incorporated in the business process very quickly within a day’s notice
is part of every Ramco OnDemand ERP model
cash flow projections
WHY RAMCO’S SOLU
TION
?
requirements
BENEFITS
control across all branches
profitability reports)
locations
stock-transfer and distribution center to branch stock-transfers
OBJECTIVES
branches to create a seamless system
control of branches
EXISTING ENVIRONMEN
T
Non-integrated information systems
CHALLENGES & OPPORTUNITIES
c Copyright 2015, Ramco Systems Limited. All rights reserved.
Disclaimer: Information subject to change. Exact offerings, features, benefits, etc. may vary inStandard and Enterprise editions and for customers based on their individual requirements.
Global office locations:
India
Corporate Office
Ramco Systems Ltd.64, Sardar Patel Road
Taramani, Chennai - 600 113, IndiaTel: +91 44 2235 4510 / 3090 4000
Toll-free: +1800 425 6667e-mail: [email protected]
North America
Ramco Systems Corp.Crossroads Corporate Center
3150, Brunswick Pike, Suite 130Lawrenceville, NJ 08648
Tel: +1 609 620 4800Fax: +1 609 620 4860
Toll-free: +1 800 472 6261e-mail: [email protected]
Canada
Ramco Systems Canada Inc.World Exchange Plaza
45, O”Connor St., Suite 1150Ottawa, Ontario, Canada. K1P 1A4
e-mail: [email protected]
Europe
SwitzerlandRamco Systems Ltd.
Lange Gasse 90, PostfachCH - 4020, Basel
SwitzerlandTel: +41 61 205 2525/2509
Fax: +41 61 205 2590e-mail: [email protected]
United KingdomRamco Systems Ltd.
Exchange House494, Midsummer Boulevard
Central Milton Keynes MK9 2EAUnited Kingdom
Tel: +44 1908 255 989Fax: +44 1908 255 589Mobile: +78 81911231
GermanyRamco Systems Ltd.
Lyoner Strasse 14 60528Frankfurt am Main Germany
Tel: +49 069 6655 4485Fax: +49 069 6655 4100
South Africa
RSL Enterprise Solutions (Pty) Ltd.No. 5, Walnut Road
2nd Floor, SmartXchange BuildingPO No. 1228, Durban - 4000
South AfricaTel: +27 31 304 0911, 0918, 0928
Fax: +27 31 304 3499
ASEANMalaysia
Ramco Systems Sdn Bhd3 B – 15 - 7, Level 15 Block 3 B
Plaza Sentral, Jalan Stesen Sentral 5Kuala Lumpur 50470
Tel: +603 2260 3978 / 4978Fax: +6 03 2260 1978
SingaporeRamco Systems Pte. Ltd.
10, Eunos Road 8#13-06, Singapore Post Centre
Singapore - 408 600Tel: +65 6743 1513
Fax: +65 6743 1514
Middle East & North Africa
DubaiRamco Systems Ltd.
Suite 205, 2nd Floor, BT BuildingEIB-4, Dubai Internet City
PO Box 500235, Dubai, UAETel: +971 4 3636784
Fax: +971 4 3636785
DubaiRamco Systems FZ LLC.
Office No.111, Building No. EIB-04Dubai Internet City, Dubai
SudanRSL Software Company Limited
House number 306, Second FloorBlock 21, Riyadh, Khartoum, Sudan
Contact OfficeAbu Dhabi
Ramco Systems Ltd.CERT Technology Park
Block D - 15, Muroor Road Al Saada Street Junction
PO Box 37973Abu Dhabi, UAE
Tel: +971 2 4048642Fax: +971 2 4462050
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For more information, you can e-mail us at [email protected] or visit us at www.ramco.com
