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a case study in
“Experience Together Computing”
Design
Team Whoomp! There It IsMiguel Bejar, Kate Dramstad, Marco Morales, Rachel Strubhar-Masick
Family Bulletin Board
Conclusions
Case Study: Family Bulletin Board
Project Examples
Design Observations
Context Project Overview
Emergent Behavior
Encouraging Interaction
Flows
Group Ownership
Conclusions
Message Manipulation
Design Changes
Use and Control
Conclusions
Case Study: Family Bulletin Board
Project Examples
Design Observations
Context Project Overview
Emergent Behavior
Encouraging Interaction
Flows
Group Ownership
Conclusions
Message Manipulation
Design Changes
Use and Control
Identified Problems
None were satisfied with their current system
Wide range of family needs and situations
Centralized organization role in the family
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Value Spectrum
ChildrenParents
Personas
Personas
Goals
Design for “the stressful little things”
Encourage decentralized organizer role
Make scheduling and organization a family dialogue, not an outlook chore/task
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Overview Demo
Conclusions
Case Study: Family Bulletin Board
Project Examples
Design Observations
Context Project Overview
Emergent Behavior
Encouraging Interaction
Flows
Group Ownership
Conclusions
Message Manipulation
Design Changes
Use and Control
How should we organize messages?
Option 1: Folders
Treat the board more like a computer desktop,
where users could store the messages in specific
folders.
Option 2: Board Areas
On the main board have specific spaces dedicated for new messages and for
read and organized messages.
Option 3: Filters
Be able to easily filter messages on the main
board by person or type of message
Message Manipulation Organization Arrangement
Message Manipulation Organization Arrangement
• Image of the open color coordinate menu
Message Manipulation Organization Arrangement
Message Manipulation Organization Arrangement
Conclusions
Case Study: Family Bulletin Board
Project Examples
Design Observations
Context Project Overview
Emergent Behavior
Encouraging Interaction
Flows
Group Ownership
Conclusions
Message Manipulation
Design Changes
Use and Control
Initial Paper Prototyping
Design Changes Search Recycle
Heuristic Evaluation
Design Changes Search Recycle
HE
Conclusions
Case Study: Family Bulletin Board
Project Examples
Design Observations
Context Project Overview
Emergent Behavior
Encouraging Interaction
Flows
Group Ownership
Conclusions
Message Manipulation
Design Changes
Use and Control
Inclusive Metaphors
Control and Use
Name Changes Delete
Control of Messages
Who?
What?
Why?
Control and Use
Name Changes Delete
Conclusions
Case Study: Family Bulletin Board
Project Examples
Design Observations
Context Project Overview
Emergent Behavior
Encouraging Interaction
Flows
Group Ownership
Conclusions
Message Manipulation
Design Changes
Use and Control
Case Study Conclusions from Team Whoomp!
Emergent Behavior is hard to test.
Good design suggests but does not force good behavior.
Design should be able to adapt to existing social structures.
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QUESTIONS?
