9002Trends for 2009

IT Governance CommitteeTerry Bledsoe

December, 2009

Hardware

Software

Peripherals

Capacity

Users

Obama’s Technology Plan

• High speed Internet available to “all of America”• Electronic medical records• Net neutrality• Government data online in universally accessible

formats• Chief Technology Officer• Higher level of technical literacy to the classroom

Broadband in Catawba County

Greatness or Mediocrity

What is the Definition of High Speed Internet Service?

• 1.4 Definitions• High-speed Broadband Internet Access “Internet access with

transmission speeds of at least 128 kilobits per second for residential customers and at least 256 kilobits per second for business customers.”

• Defined by North Carolina Session Law 2000 - 149.

• Since the Session Law did not state whether the rates are symmetrical (up and down rates are the same) or asymmetrical (up and down rates differ) the Technical Committee of the RIAA (the original name of the Authority pre-2004) determined that service providers offering asymmetrical transmission speeds of 128 or 256 kilobits-per-second met the requirements of the Session Law.

How Much Bandwidth is Needed?

• Most studies indicate that America needs at least 100Mb to the Home by 2012.

• European nations are already developing networks at 100Mb to 1 GB and higher.

• Currently there is no known plan for 100Mb or higher to the home in Catawba County.

• E-NC states the goal should be:– “The e-NC Authority and the State declare that, by 2012,

North Carolina will rank as one of the top five states in the United States in both household broadband adoption and average bandwidth used per household.”

Closing Questions

• The Commissioners have stated as a goal:– Continue strategies to create jobs through

educational opportunities to make sure the workforce is trained for tomorrow’s jobs and invest in infrastructure and development of the county’s quality of life. Remain aggressive in recruiting most favored businesses to the area, and developing a multi-jurisdictional business park. Continue implementation of FORESIGHT.

• Do we have the bandwidth to support this?

Closing Questions

• The Economic Development Corporation recently did a presentation titled:– Job/Investment Target Strategy:

Data Storage and IT/High Tech

– Where in Catawba County does infrastructure exists to support this?

– Do we have broadband services in place to the home that workers in a facility like this would demand?

Hot Trends for 2009• Virtualization• eDiscovery and Document Management• Email Archiving• Data Deduplication• Mobilization: Cost and for Pandemic Disaster• Green IT• Cloud Computing , Software as a Service• Virtual Desktop Interface• Disaster Recovery – Vendors storing data• Connected Everything – Web Oriented Architecture• iPhone and so much more• Social Networks – Enterprise Social Networks• More Government Information being shared• Less techs in the field more on the back end• Customer Experience as opposed to Customer Service• Security, Risks and Compliance

Our Hot Projects for 2008 - 2009• Email Archiving• Upgrading Everything• AVL, Vision Mobile, Mapping, RMS• 800 MHZ VIPER• Riverbend Tower/ Tower Painting• Expenses with Payroll• School Surveillance• Unified Payment Processing• Permit Center Replacement• Sharepoint• Facebook• Orthophotography• Pictometry

PictometryOblique PhotographyDecember 15, 2008

Traditional Orthophoto

Oblique photograph

Multiple Views

Union Square, Hickory - Orthophoto

Downtown – Oblique Photo

Traditional Residential Orthophoto

Residential – Oblique Photo

Public Safety and Planning

Top 10 strategic technologies for 2009Gartner

1. Virtualization 2. Cloud computing3. Servers--beyond blades 4. Web-oriented architectures 5. Enterprise mash-ups 6. Specialized systems( Software Appliances) 7. Social software and social networking 8. Unified communications 9. Business intelligence 10. Green IT

State CIO Priorities 20091. Consolidation: centralizing, consolidating services, operations, resources,

infrastructure2. Shared Services: business models, sharing resources, services, infrastructure3. Budget and Cost Control: managing budget reduction, strategies for savings,

reducing or avoiding costs, activity based costing4. Security: security safeguards, enterprise policies, data protection, insider

threat5. Electronic Records Management/Digital Preservation/E-discovery: strategies,

policies, legal issues, opportunities for shared services, emergency preparedness

6. ERP Strategy: acquisition, implementation, expansion, upgrade7. Green IT: policies, energy efficiency, power management, green procurement,

e-waste8. Transparency: open government, performance measures and data,

accountability9. Health Information Technology: assessment, partnering, implementation10. Governance: improving IT governance, data governance

State CIO Technologies 20091. Virtualization (storage, computing, data center)2. Document/Content/E-mail management (active, repository,

archiving, digital preservation)3. Legacy application modernization and upgrade (ERP)4. Networking, voice and data communications, unified

communications5. Web 2.0 (services, collaboration technologies, social computing)6. Green IT technologies and solutions7. Identity and access management8. Geospatial analysis and Geographic Information Systems (GIS)9. Business Intelligence (BI) and analytics applications10. Mobile workforce enablement

Top 5 Web Technology Trends for 2009

December 2, 2008 by Ori Fishler

• Actionable Web Analytics as part of Enterprise BI and Dashboards.

• Phone Browser Compatibility• Location based services• Increased reliance on open

source infrastructure products and technologies

• Approaching Social Networking and Collaboration in a Strategic way

IT Job Skills for 2009

What’s hot• Enterprise architecture• Project leadership• Business process re-engineering• Project planning, budgeting and scheduling• Third-party provider managers• Systems analysis• Systems design• Network design• Systems auditing• IT security planning and management• Storage administrator • Customer-facing application development• Customer-facing Web application systems• Artificial intelligence• Business intelligence • Data mining• Data warehousing

What’s not• Programming• Plain old HTML• Routine coding• Systems testing• Support and help desk• Operations -- server hosting,

telecommunications, operating systems• Continuity and recovery • Legacy skills

http://www.networkworld.com/etm/2007/122007-etm-jobs-matter.html

Hot Jobs for 2009• information/data architect • information security expert • data- or content-oriented business analyst• business architect• enterprise architect• vendor-management expert. • enterprise-application strategists • enterprise project manager • IT service management process analyst• business-process analysts • desktop virtualization expert • mobile operations and devices expert• storage director

13 Trends In Corporate Recruiting for 2009by Dr. John Sullivan Aug 4, 2008, 6:18 am ET

• Upgrading employment branding • Reinvigorating referral programs • Renewing the focus on quality of hire • Reinforcing the business case for recruiting • Utilizing social networks• Utilizing video• Upgrading succession planning • Using employee blogs for recruiting• Using mobile-phone recruiting• Revitalizing corporate jobs page• Using a CRM model for hiring – Customer Experience• Hiring innovators • Recruiting globally

Top 9 IT security threats for 2009

1. Malicious Insiders (Rising Threat)2. Malware (Steady Threat)3. Exploited Vulnerabilities (Weakening Threat)4. Social Engineering (Rising Threat)5. Careless Employees (Rising Threat)6. Reduced Budgets (Rising Threat)7. Remote Workers & Road Warriors (Steady Threat)8. Unstable 3rd Party Providers (Rising Threat)9. Downloaded Software Including Open Source and

P2P files (Steady Threat)

The top 10 2008 holiday Web threats

• Bargain-Hunter Scams• Fake Charity Sites• Greeting Cards That Bring Bad Tidings• Malvertisements: Malicious Advertisements• Poisoned Christmas Shopping Search Results• Compromised High-Traffic Web Sites• Mining Personal Data - Bogus Gift Card Promos• Ecommerce Phishing• Bogus Courier Receipts That Deliver Trojans• Shopping Invoices for Ghost Transactions

Sources• http://www.cmswire.com/cms/enterprise-20/gartner-2009-top-10-strategic-technologies-003348.

php Gartner

• http://www.zdnetasia.com/news/business/0,39044229,62047187,00.htm ZDNet• http://www.capv.com/home/Multiclient/MobileImaging.html • http://www.top10dedicatedhosting.com/en/?p=458 • http://edgewatertech.wordpress.com/2008/12/02/top-5-web-technology-trends-for-2009/ • http://www.baselinemag.com/c/a/Infrastructure/IT-Trends-for-2009/ • http://www.ere.net/2008/08/04/trends-in-corporate-recruiting-for-2009/ • http://www.convergedigest.com/Bandwidth/newnetworksarticle.asp?ID=26147 • http://www.computerworld.com/action/article.do?

command=viewArticleTOC&articleId=112360&specialReportId=9000100&pageNumber=1 • http://www.networkworld.com/news/2008/041708-careers-sidebar.html?page=1• http://www.networkworld.com/news/2008/041708-careers.html?page=1 • http://www.networkworld.com/news/2008/081808-16-hot-it-roles.html?page=1• http://dallas.4jobs.com/articles/i/ad3955/blogs/information-technology/state-cios-reveal-top-10-

it-priority-lists-for-2009.htm http://net-security.org/secworld.php?id=6845 • http://www.sophos.com/sophos/docs/eng/marketing_material/sophos-security-threat-report-jan-

2009-na.pdf • http://www.net-security.org/secworld.php?id=6836 •

Catawba County does not promote, endorse and is not responsible for content on any of the sites or materials referenced on this page. References are for informational purposes only and the appropriateness is the sole responsibility of the individual viewing.