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7.01 Discuss food & beverage services. . Food & Beverage. (F&B) - the sector/industry that specializes in the conceptualization, the making of, and delivery of foods. . Segments of food & beverage service industry. Concessions Counter Service Full-Service Specialty Services. - PowerPoint PPT Presentation
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7.01 Discuss food & beverage services.
Food & Beverage
• (F&B) - the sector/industry that specializes in the conceptualization, the making of, and delivery of foods.
Segments of food & beverage service industry
• Concessions• Counter Service• Full-Service• Specialty Services
Segments of food & beverage service industry - Concessions
• Mobile carts or units- sell food and beverages
• Vendors (hawkers)- sell food and beverages to attendees in seating areas
- watch fans for opportunitiesto make sale
Segments of food & beverage service industry – Counter Service
• Similar to quick-service restaurants or food courts
Segments of food & beverage service industry – Full-Service
• Sit-down, public eating places with services provided by a wait- staff
• Suites are rooms with a view of event with seating and food & beverage services provided by full-service wait-staff
Segments of food & beverage service industry – Specialty Services
• Includes combination of event and segment of the food & beverage industry
• Example: Epicenter Theaters in Charlotte combines dinner and a movie
History of food & beverage services
1. Harry M. Stevens- H.M. Stevens Concessions Companya. Considered the “father of ballpark concessions”b. Sold first program at a baseball game in Columbus, Ohio
in 1887c. Began by selling scorecards to crowds at racetracks,
ballparks and arenasd. Initialized the selling of hotdogs, soft drinks at sporting
eventse. Became one of the seven largest concessionaires in the
U.S
History of food & beverage services2. Cretors & Company
a. Founded in 1885b. Patented the process of popping corn in oil in
1893c. Introduced first popcorn popping machine at
World’s Columbian Exposition in Chicago, Illinoisd. Influenced the creation of machines for use in
theaters
History of food & beverage services
3. National Association of Concessionaires - NAC
a. Founded in 1944 as association for recreation and leisure-time food & beverage service industry
b. Provides members and services who seek to increase standards of excellence in the food & beverage services industry with informationc. (next slide)
History of food & beverage servicesc. Included are owners and operators from the following facilities:
i. Movie theatersii. Stadiums & arenasiii. Zoos & aquariumsiv. Colleges &
universitiesv. Foodservice contractorsvi. Parks & recreation
departmentsvii. Ice skating rinks
viii. Amusement parks & family entertainment centers
ix. Roller skating rinksx. Racetracksxi. Bowling centersxii. Outdoor facilitiesxiii. Convention centers
Contracting food & beverage services
• Contracting is an agreement between a venue and an external company that provides food & beverages services
Contracting food & beverage services - Advantages
• Less time consuming• Responsibility of training and staffing food &
beverage employees is assumed by the contractor• Financial liability for waste, spoilage, or other
losses is transferred to the contractor• Responsibility of day-to-day operations is assumed
by contractor
Contracting food & beverage services - Disdvantages
• Venue gives up managerial control with staffing, inventory and merchandising
• Less profit due to contractor fees
Self-operating food & beverage services
• Involves owning or operating ones own food & beverage services
• Also referred to as in-house operations
Self-operating food & beverages services - Advantages
• Owners control decision-making process• Profits increased by cutting out middle-man
Self-operating food & beverage services - Disadvantages
• Owner assumes all financial liability for waste spoilage or other losses
• Owner responsible for training and staffing• Owner must have in-depth knowledge of
complete operation
Costs of operating food & beverage services
1. Start-up costs are associated with initial venture of owning a businessFor example: equipment, signage, utilities
2. Cost of goods sold include all costs associated with manufacturing products or purchasing goods for resaleFor example: food, wrappers, condiments, paper products, and containers
Costs of operating food & beverage services, cont..
3. Operating expenses include costs associated with day-to-day operations of a business
• Fixed operating expenses do not vary over a specified period of time
• For example: insurance, rent or leases• Variable cost vary on a monthly basis• For example: supplies, utilities, advertising, and
security
Factors affecting revenues from food & beverage services and sales
1. Attendance2. Type of event3. Weather4. Team standing (winning or losing season)5. Expenses- start-up cost, cost of goods sold, and
operating expenses6. Per capita spending- Average money spent by
each spectator