7.01 Discuss food & beverage services.

Segments of food & beverage service industry - ConcessionsMobile ______ or units that sell food and beverages_______ that sell food and beverages to attendees in seating areas- Also called _______ because they “watch fans like a hawk” for opportunities to make sale

Segments of food & beverage service industry – Counter Service

Similar to ______-service restaurants or food courts

Segments of food & beverage service industry – Full-Service

Sit-down, public eating places with services provided by a ______- staff______ are rooms with a view of event with seating and food & beverage services provided by full-service wait-staff

Segments of food & beverage service industry – Specialty Services

Includes combination of ______ and ________ of the food & beverage industryExample: Cinema Grill in Atlanta, Georgia combines dinner and a movie

History of food & beverage services

1. Harry M. Stevens-H.M. Stevens Concessions Company

a. Considered the “_______ of ballpark concessions”

b. Sold first program at a baseball game in Columbus, Ohio in 1887

c. Began by selling _________ to crowds at racetracks, ballparks and arenas

d. Initialized the ________ of hotdogs, soft drinks at sporting events

e. Became one of the _______ largest concessionaires in the U.S

History of food & beverage services, cont.. 2. Cretors & Company

a. Founded in 1885b. _________ the process of popping corn

in oil in 1893c. Introduced first popcorn popping

________ at World’s Columbian Exposition in Chicago, Illinois

d. Influenced the creation of machines for use in theaters

History of food & beverage services, cont..

3. National Association of Concessionaires - NACa. Founded in 1944 as association for recreation and leisure-time food & beverage service industryb. Provides ________ and ________ who seek to increase standards of excellence in the food & beverage services industry with information

History of food & beverage services, cont..

c. Included are ________ and _________ from the following facilities:

i. Movie theatersii. Stadiums & arenasiii. Zoos & aquariumsiv. Colleges & universitiesv. Foodservice contractorsvi. Parks & recreation departmentsvii. Amusement parks & family entertainment centersviii. Ice skating rinksix. Roller skating rinksx. Racetracksxi. Bowling centersxii. Outdoor facilitiesxiii. Convention centers

Contracting food & beverage services

Contracting is an agreement between a _______ and an _______ company that provides food & beverages services

Contracting food & beverage services - Advantages

Less _______ consumingResponsibility of training and staffing food & beverage employees is assumed by the ________Financial ________ for waste, spoilage, or other losses is transferred to the contractorResponsibility of day-to-day operations is assumed by __________

Contracting food & beverage services - Disdvantages

______ gives up managerial control with staffing, inventory and merchandisingLess ______ due to contractor fees

Self-operating food & beverage services

Involves owning or operating ones own food & beverage ________ Also referred to as in-_______ operations

Self-operating food & beverages services - Advantages

_______ control decision-making processProfits increased by cutting out middle-_____

Self-operating food & beverage services - Disadvantages

_______ assumes all financial liability for waste spoilage or other lossesOwner responsible for _______ and staffingOwner must have in-depth knowledge of complete _________

Costs of operating food & beverage services1. ________ costs are associated with

initial venture of owning a businessFor example: equipment, signage, utilities

2. Cost of goods sold include all costs associated with ___________ products or purchasing goods for resaleFor example: food, wrappers, condiments, paper products, and containers

Costs of operating food & beverage services, cont..

3. _________ expenses include costs associated with day-to-day operations of a businessFixed operating ________ do not vary over a specified period of time For example: insurance, rent or leasesVariable cost _____ on a monthly basisFor example: supplies, utilities, advertising, and security

Factors affecting revenues from food & beverage services and sales

1. Attendance2. ______________3. Weather4. Team standing (winning or losing season)5. Expenses

For example: start-up cost, cost of goods sold, and operating expenses

6. Per capita spending Average money ______ by each spectator