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www.theredx.com
$$7 Simple StepsTo Double Your Income Fast
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7 Simple Steps To Double Your Income FastMaybe the leads aren’t flowing the way you thought they would. Or maybe you spent
too much time generating leads, but not enough time following up on them. Whatever
the reason, if you aren’t making the money you want, you’re not alone.
The difference between Realtors® who make $70,000 a year (or less) and prospectors
who earn $250,000 a year (or more) is not the number of leads they generate, it’s
where they focus their time.
By spending your time doing what makes money, you will see dramatic results in
your productivity and bottom line. Here at REDX, we interviewed dozens of the top
prospectors in the nation to understand what they do different from everybody else.
WHAT WE DISCOVERED ABOUT THE HABITS OF PROSPECTORS EARNING $250,000 A YEAR OR MORE:
1. They understand the ROI of prospecting
2. They increase their accountability
3. They stick to a consistent prospecting schedule
4. They use scripts when prospecting leads
5. They prospect multiple lead types
6. They implement multiple prospecting methods
7. They leverage technology
The rest of this guide is dedicated to showing you how to get the tools and habits big
commission earning prospectors have, so you can double your income fast!
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Understand The ROI Of ProspectingAs a real estate agent, you’re a business owner. As a business owner you have
confidence, intelligence, and ambition. But at the end of the day, the difference
between a highly successful business owner and a typical entrepreneur, comes down
to one thing.
Knowing your numbers. Entrepreneur Magazine says the highest levels of success are
reached when you have “a complete understanding of the numbers that drive your
business.” While the big numbers on commission checks are important, the numbers
that measure what you did to earn them are even more important.
We asked prospectors who earned $250K a year or more in commissions what
numbers they track and we found two common answers.
1. $250K PROSPECTORS TRACK MORE THAN COMMISSIONS, THEY TRACK THEIR CONTACT-TO-LISTING CONTRACT RATIO
$250K prospectors know outstanding success comes from outstanding lead sources,
but they also know which lead sources are the most profitable for them. They know this
because they track the numbers that drive their results.
78% of the highest earning Realtor® in America track their numbers—compared to
only 42% of Realtor® earning $70K or under.
We discovered ultra successful prospectors track five things:
• How many calls they need to make before a contact with a
homeowner is made
• How many contacts they need before an appointment is set
• How many appointments they need before a listing contract is signed
• The average percent of homes they list that sell
• The average commission they earn on each sale
• GCI/Commission
• Sell Ratio (listings to sold/sales/closings)
Bottom line: $250K prospectors track more than their sales and commissions.
They track the work they do that drives sales!
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2. $250K PROSPECTORS KNOW WHICH LEAD TYPES ARE MOST PROFITABLE FOR THEM
Not only do these ultra successful Realtors® track their numbers, but they understand
them in ways that shapes their daily prospecting routine. In many interviews we
conducted, we found the highest earning prospectors asked themselves two questions
at the end of each closing:
• What lead type did this commission check come from?
• How hard did I have to work to get the commission?
Both questions help you connect your results to your actions, so you can shape your
daily prospecting routine to produce higher income for less stress or effort.
CASE STUDY
One prospector we interviewed illustrated this point perfectly. After a handful of
closings she sits down and examines her commissions by lead type. In one such review,
she determined each call she made to Expired leads was worth $8. But each call she
made to FSBOs was worth $13. Once she saw this, she reshaped her prospecting routine
to focus more on FSBO leads.
Bottom line: $250K prospectors continually seek to understand the value of each lead
types they work and reshape their routines to invest more time and money into the
easiest most profitable ones.
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Increase Your AccountabilityWhat is another major difference between a Realtor® who makes $70K per year and a
prospector who pulls in $250K or more? Accountability. Increasing accountability is one
of the most powerful ways to increase income.
Two Ways To Increase Your Accountability
1. THE POWER OF COACHING
In our survey to hundreds of prospectors, those making $250K or more reported
the number one way they increase accountability was through coaching. In fact, of
the prospectors surveyed making $250K or more, 73% have at least one full year of
coaching, while 68% have over three years of coaching.
By contrast, in the $70K group, 78% have less than a year of coaching. Why does
coaching make such a significant difference? It’s the accountability factor.
The six things that makes coaching a powerful tool:
1. Getting your vision and purpose clear
2. Defining your business plan
3. Helping you get goals written down
4. Providing proven ways to approach challenges
5. Letting you see where you need to refine your skills
6. Increasing your accountability to achieving it all
The overwhelming majority of the highest earning prospectors we interviewed said “it
was coaching” that drove their commission to reach or exceed $250K a year. They also
said they “didn’t wait” until they could afford it. They made it a part of how they would
achieve their goals.
All coaching is, is taking a player where he can’t take himself.
BILL MCCARTNEY
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68% have over 3 years of coaching
73% have at least one year of coaching
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2. THE POWER OF WRITING DOWN YOUR GOALS AND CREATING REWARDS FOR SUCCEEDING
From the hundreds of agents we surveyed, 100 percent of prospectors making $250K
per year or more had written goals and a plan to reach them. Whether you have a coach
or not, you can define your goals and make a plan.
Written goals and plans are powerful because they force you to think about the future
and imagine ways to make it a reality. When you get it “on paper” you’ve given yourself
something to hold yourself accountable, as well as show others to get accountability.
CASE STUDY
One prospector we interviewed wrote out their goals and created rewards for reaching
them. He set a weekly listing appointment goal and told his children every time he
reached it, he would take them out to dinner. He also set a monthly sales goal and
would reward himself and his family by taking them out to dinner and a movie for
achieving it. He knew every day when he picked up his kids from school, they would ask
when they were going to go out for dinner and a movie.
Writing down your goals and rewards is powerful. Doing it doesn’t require any
additional skills or have to cost you any money. But the results of not doing it is
costly. Prospectors earning $250K or more a year understand this and now you do too.
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Stick To A Consistent Prospecting ScheduleAs a Realtor®, how do you organize your day? Do you have a consistent schedule or do
you just see what comes your way and then wing it? Here’s a little secret: prospectors
who make $250K or more per year develop a consistent schedule. Here’s what they do:
1. DEVELOP DISCIPLINE
Believe it or not, prospectors who exercise regularly make more money than those
who don’t. In fact, 74% of high earning prospectors go to the gym at least 3 times
a week. What does this have to do with your real estate business?
In his bestselling book, The Power of Habit, Charles Duhigg explains the way one small
but important habit can change everything.
Typically, people who exercise start eating better and become
more productive at work. They smoke less and show more
patience with colleagues and family. They use their credit
cards less frequently and say they feel less stressed. Exercise is
a keystone habit that triggers widespread change.
By developing discipline in one area of their lives, high earning prospectors apply it to
other areas. A commitment to small amount of discipline builds a habit you can apply to
other areas of your life, like regularly prospecting your leads.
2. INCREASE HOW MUCH TIME YOU PROSPECT
Leads are the lifeblood of prospecting. In order to turn leads into listings and
commissions, you have to dedicate time to calling and following up with them. There’s
a relationship between how often and how long an agent prospects and the amount of
money they make. Our research shows prospectors who make the most money, spend
more time prospecting.
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Here’s what we found: Those earning $250K or more a year prospect 4.6 days per
week (on average), while agents earning $70K only spend around 3.5 days a
week prospecting.
Additionally, the highest earning prospectors spend 90 minutes or more in each
prospecting session, while agents earning less only spend 45 minutes per session.
This means prospectors who make $250K or more a year, spend a little more than twice
as much time prospecting per week, but earn three times as much per year.
Adding 30 to 45 minutes more per day to a prospecting session, generates
tremendously more income potential.
3. ONCE ISN’T ENOUGH
In addition to prospecting more often and for longer, prospectors earning $250K or
more a year called their leads more than once. They didn’t give up when their leads
didn’t answer the phone, return voicemails, or answer the door. Nearly one hundred
percent of these prospectors make afternoon or evening calls to uncontacted leads.
Some even set up an occasional weekend prospecting session to reach those who
didn’t answer at all during the week.
Average Days Prospecting
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According to the National Sales Executive Association, 2% of sales are made on the first
contact, 3% are made on the second contact, ten percent are made on the fourth, and
80% are made on the fifth through twelfth.
The number of times you call your leads is directly proportional to the number of
contacts and appointments you set. If you are not getting the results you want,
increase the number of times you call your leads.
Source: National Sales Executive Association
25%
12%
10%
2%
3%
5%
10%
80%
48% of sales people never follow up with a prospect.
of sales people make a second contact and stop.
of sales people only make 3 contacts and stop.
of sales people make more than three contacts.
of sales are made on the first contact.
of sales are made on the second contact.
of sales are made on the third contact.
of sales are made on the fourth contact.
of sales are made on the fifth to twelfth contact.
ONLY
Sales Statistics
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What’s Their Schedule?
ZACH ZALESKISpecializes in For-Rent-By-Owner (FRBO) leads. Generated eighteen million in volume in 2017.
school)
JOHN SULLIVANSpecializes in Expireds and GeoLeads. Sold 44 homes his first year.
JASON MORRISSpecializes in FSBOs. Sold 2,000 homes over his career.
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Use ScriptsIf you believe scripts don’t work or aren’t right for you, prospectors who earn $250K
or more a year think differently. What they understand about scripts is another
characteristic they share and unanimously agree upon.
In fact, 81% of prospectors who earn $250K a year or more use a script every
time they prospect.
Scripting is nothing more than preparing. This preparation is proven to improve
confidence and increase overall productivity.
6 THINGS SCRIPTS DO FOR YOU
1. Help you to sound more knowledgeable
2. Create a sense of urgency in buyers so they will act now
3. Overcome objections that end conversations
4. Convince stubborn sellers to price their homes competitively
5. Improve the quality and quantity of the appointments you set
6. Separate the non-qualified sellers from those who will list now
How To Write And Execute A Stellar Script
SCRIPTING DO’S
• Create a Roadmap
Before writing a phone script, make a list of the things you need to
accomplish during your call. What information needs to be communicated?
What questions need to be asked? Determining the goals for the call will
help ensure that nothing gets forgotten.
• Prepare for Objections
One way to get completely thrown off during a call is expecting it to go one
specific way. Make sure you can overcome the most common objections.
The good news here is there’s only a handful of common objections for
each lead type you call. Master these objections and watch the number of
listing appointments you set skyrocket.
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SCRIPTING DON’TS:
• Don’t Marry the Script
While it’s critical to be fluent in your scripts, it’s also important to be fluid
with them. For example, if your client is in a hurry, you should adapt your
script to skip through to the crucial points. Conversely, don’t be afraid to go
longer, ask deeper questions, and build rapport with more talkative leads.
• Don’t Turn Into a Robot
It’s easy to sound canned when using a phone script. The best way to
beat this is by practicing your script over and over again. How does an actor
reading scripts sound natural and organic? Practice. With practice, your
scripts will sound as natural and conversational as a chat with a
good friend.
Closing Ratios
Agents Who Use Scripts
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Go After Multiple Lead TypesLead types are like languages. The more of them you know, the more conversations
you can have to position you as a “native expert”, rather than a tourist. Prospectors
who earn $250K or more a year know this and work, on average, 4.5 lead types. Agents
earning $70K or less a year work, on average, 3 lead types. The research is conclusive,
the more lead types you are fluent in, the more money you will make. Like languages,
there’s a wide variety of types of leads you can talk to.
The Five Most Common Lead Types $250K Earners Talk To• Referral and Repeat
This is your sphere of past clients,family, friends, and acquaintances.
Whether you consider the calls, emails, postcards, or pop-by’s to these
people as prospecting or not, you speak to these people differently than
you would other lead types. Your conversations can be more casual, but
should always offer value, and position you for an opportunity to solve a
real estate sales related problem. REDX makes it easy to manage and follow
up on these relationships. Just upload your sphere of influence into Vortex
and always know who to call next and when.
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• Expired Listings
These homeowners tried selling, but their listing expired unsold and now
they’re likely to relist with another agent. The big question is, with who?
REDX makes it easy to reach these homeowners. You get homeowner cell
phone numbers and email addresses, so you can be the agent that relists
and sells their property. All you have to do is call them. REDX does all the
work of looking up the numbers, scrubbing them for the DNC list, and
checking to see if the property has already been relisted.
• For Sale by Owners
According to the National Association of Realtors, the average owner-
sold property sells for $174,000 while the average agent-assisted
transaction is $215,000. It’s no surprise that 88% of FSBOs eventually
hire an agent to sell their home. And who do they typically hire? The first
agent to contact them. REDX makes it easy to be the first agent. You get
FSBO contact information 24 hours before any other service. REDX does all
the work searching classifieds, websites, newspapers, and magazines for
homes listed as for sale by owner and finding missing contact information,
then giving you an easy list of ready to call FSBO leads.
• GeoLeadsTM
People do business with people they know, like, and/or trust. Area based
prospecting methods such as Just Listed /Just Sold, door knocking,
and neighborhood mailings are proven ways to build trust and get new
listings quick. REDX makes it easy to generate a targeted list of leads based
on any area you want. Just enter an address or draw on the map the area
you want to prospect and then download hundreds or even thousands of
homeowners ready to call.
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• Pre-Foreclosure Leads
Every market has homeowners facing foreclosure. If you work short sales,
you know how rewarding they can be. If you don’t work short sales,
you want to know which leads not to call. Either way you want the right
information ahead of time, so you can invest your time most effectively.
REDX makes it easy to see which leads in your stack of Expireds, FSBOs, and
GeoLeadsTM are short sales, so you can quickly include or exclude them from
your list. REDX does all the work of searching court records, finding hard to
get contact information, and putting it all in one place.
In addition to the five well known lead types above, prospectors making $250K a year
or more are also working a new lead type called “for rent by owners” FRBOs (fur-bos).
• For Rent By Owners
Hidden in plain sight are hundreds of landlords and investors who are just
one frustratingly bad tenant away from selling, one nervous month of
vacancy away from calling an agent to list, or happily ready to liquidate a
portfolio of properties. What makes these leads even more attractive is
that no one is calling them! REDX makes it easy to call them by searching
dozens of databases for vacant properties and for rent by owner sites, and
putting all the hard-to-find contact information in one place.
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Implement Multiple Prospecting MethodsWe found 74% of prospectors earning $250K a year or more implement at least
two different prospecting methods in addition to picking up the phone. As already
mentioned, increasing the number of times you call your leads drastically increases the
number of listing appointments you get. But also, having more than one method you
use to contact leads measurably impacts your results too. If you’re not already using
some of these methods, you should start integrating them into your approach:
1. PHONE CALLING
Prospecting by phone is by far the most common method used by both agents earning
$250K a year or more and those earning $70K a year or less.
You will die on the line without prospecting—you have to
prospect in order to get new business because you’ll run out
of business with your center of influence. The quickest and
fastest business is prospecting on the phone—it is the lifeblood
of my business. REDX makes that a lot simpler by allowing me
to hit more people and get more contacts - the more contacts
I reach the more likely I am to get a listing appointment. I
prospect a minimum of three hours a day and if I don’t hit my
goal of 40 or 50 contacts I’ll prospect again in the afternoon.
REDX allows me to get to that a lot quicker.
DALE SCHRIEBERCentury 21 Masters
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2. MAILERS
The next most common method of prospecting after phone calls is direct mail. Direct
mail is widely used, but often is not effectively implemented. Of the prospectors
making $250K a year or more who said they regularly send direct mail (and was effective
for them), they incorporated three common principles into every direct mailing.
3 Principles $250K Agents Incorporate Into Effective Direct Mailing
1. They target mailings at specific lead types and/or areas
2. They mail lead types or areas multiple times
3. They provide valuable tips/ideas that help property owners sell
Almost every agents we interviewed earning $250K or more a year succeeds primarily
by telephone prospecting. However, some succeed primarily using direct mail. For more
information on how to add value to your direct mail (or any marketing), read YouTility
for Real Estate Professionals by Jay Bear.
3. DOOR KNOCKING
Door knocking ranked as the third most common prospecting method after direct
mailing. However, it ranked the second most popular method among prospectors
earning $250K a year or more.
Research showed 58% of prospectors earning $250K a year or more knock doors! In
fact, this group commonly mentioned they’d door-knock more if they had more time.
Another interesting discovery revealed by these interviews was agents earning $70K
or less a year commonly felt door knocking was “unsophisticated” and “below them”.
This negative attitude towards door knocking is likely a major factor that constrains this
group’s income.
The positive attitude towards door knocking by prospectors earning $250K a year or
more was commonly attributed to the impact meeting people face to face had upon
establishing trust and rapport.
To start doubling your income, shift any negative attitudes you have around door
knocking and get out there and meet your leads face to face.
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Leverage TechnologyTechnologies are tools that help get a job done faster and better. Across the board the
most common tools applied to prospectors earning $250K a year more include:
SOCIAL MEDIA
• In 2017, according to Statista.com, 81% of adult Americans used social media
regularly. From Facebook to Instagram, the people and prospects you want
to work with are on these platforms. The most successful prospectors use
social media for more than simply posting listings. They use it to message
with their sphere of influence and to target their sphere with ads containing
information about their home and market.
What they are NOT doing is bombarding friends with listings and untimed
attempts at getting referrals.
MAIL FULFILLMENT
• Prospectors earning $250K a year or more say their biggest obstacle to
growth is having enough time to invest in newer and larger opportunities.
That’s why they run direct mail campaigns, but they don’t waste valuable
time printing, licking stamps, and mailing. They pay mail fulfillment
services to save time in order to invest in higher dollar productive activities.
LEAD SERVICES
• While many lead types such as Expireds and FSBOs can be found for
free, prospectors earning $250K a year or more understand the value of
their time and pay lead service providers. They can call more leads, more
often, when they don’t have to spend time searching multiple sources
for homeowner contact information, digging to find hard-to-get email
addresses, and scrubbing them all against the Do-Not-Call registry.
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DIALERS
• Talking to more qualified sellers per hour is the goal of almost every listing
agent. However, prospectors earning $250K a year or more know they
will never hit their goals dialing by hand. They use software based phone
dialers, with at least one line to dial and connect with homeowners. Dialers,
such as REDX Storm®, commonly allow prospectors to talk to 4x more
homeowners per hour, while automatically leaving voice messages and
skipping bad numbers.
LEAD MANAGEMENT SOFTWARE
• Knowing who to call and when to call them is a challenge prospectors
earning $250K a year or more have solved using lead management
software. Similar to, but different than a CRM (Customer Relationship
Managers), lead management software is designed for outbound
prospectors. Vortex, a free lead management software by REDX, allows
prospectors to easily start prospecting sessions, while keeping it clear
who to call next.
2 Principles Every Successful Prospector Who Earns $250K A Year Or More Understands About Technology
1. Money is a renewable resource and time is not
2. Trade money for anytime technology buys you more time.
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Summary of the 7 Steps To Double Your Income FastNow you know what prospectors who earn $250K a year or more know and do
differently so you can double your income fast:
3. They track the numbers that drives their business and increase their ROI
4. They increase the amount of accountability in their business and personal life
5. They stick to a consistent prospecting routine and call leads multiple times
6. They use scripts to overcome objections to set more listing appointments
7. They prospect multiple lead types (on average 4.5 types)
8. They implement multiple prospecting methods, beyond phone dialing
9. They understand the value of their time and invest in technology to save it
WHERE TO GO FROM HERE
Remember, the name of this guide is the 7 Steps to Doubling Your Income, not the
7 leaps. To take your first steps toward doubling your income, just pick one step
to implement.
If you are unsure where to start, you can get unstuck by calling (800) 731-7339 and ask
to talk to a prospecting specialist.
You can also email [email protected] and a success manager will reply back
to set up a time.
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• Filter based on length of residency
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• Realtor and “blind” ads scrubbed and removed
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www.theredx.com @The_REDX facebook.com/theredx 800.731.7339
Prospecting Products Available From REDX