6_NovDec_12_intouch

Remarkable Medicine.Remarkable Care.

A bi-monthly newsletter for associates, volunteers and friends of St. Mary Mercy Hospital.

November/December 2012

CEO Corner

Department Spotlite

Grand Opening

Celebrations

Staff Announcements

St. Mary Mercy Awards

Our People & More

2

3

4-5

6

7

8

facebook.com/

StMaryMercy

youtube.com/

SJMHealthSystem

twitter.com/

stmarymercy 20th Annual Gala Raises nearly $200,000 for St. Mary Mercy Hospital

St. Mary Mercy Hospital’s 20th Annual Gala “Return of Hollywood Nights” raised nearly $200,000 to benefit the Generations Together Campaign, supporting enhanced emergency care and inpatient services. The campaign has been a driving force behind the newest addition at the hospital: a 154,000-square-foot building that includes a state-of-the-art emergency center and

Continuing story pg. 5

Continuing story pg. 6Dance Dynamics entertained

the Gala crowd.

The Perioperative Services team teaches community

member Mary Beth Hausman (left ) how to play their

Operation Game during the Grand Opening on

October 28.

St. Mary Mercy Celebrates New Addition with Grand Opening

St. Mary Mercy Hospital debuted its newest addition to the community at a Grand Opening on Sunday, October 28. Nearly 2,000 people attended the event that highlighted the new Emergency Center and the private patient rooms.

Hospital associates, volunteers and physicians brought their families through for a sneak preview tour an hour before it was open to the public.

“Bringing my family to see the new wing was a proud moment,” said Chief Nursing Officer Donna Gray, St. Mary Mercy. “Proud to have worked with the team that designed, developed and paid attention to such details present in the new wing. And proud of the care it will allow our team to provide in this new environment.”

The grand opening events also included health activities from hospital service lines, a Teddy Bear Clinic, “Get Well Card” station and kids’ activities with clowns, balloon animals and face painting. Renewal by Andersen and the St. Mary Child Care Center sponsored some of the activities in the Children’s Tent.

Entertainment included music by Steve King & the Dittilies, a special appearance from WDVD radio morning show host Blaine Flower, and “Interactive Strolling Magic” with

OUR VISION: To Be a Truly Great Hospital, Providing Comprehensive, Coordinated, and Compassionate

Care, Every Time to Everyone.

p. 2 inTouch | November-December 2012

CEO CORNERGrand Celebrations!

With the grand opening of our

new addition in October and all

the accompanying celebrations,

we’ve made our mark in the

community with our state-of-

the-art facility. The completion

of this project and the events to

celebrate it were all a tremendous

success. Our staff all came

together to present our services and our new facility

as a milestone to remember.

We’ve received nothing short of positive responses

from the community about our staff being friendly,

helpful, engaged and excited about our new

Emergency Center and private patient rooms.

And it doesn’t stop there.

Our new addition allows us to meet contemporary

standards of care and provide the necessary space

for current bedside technologies, which will be not only

safer and more convenient for our patients, but off er

the ample space for our staff to work and best care for

them. As we begin seeing patients on the new units of

2-South and 3-South in November, we will be adjusting

to new processes in off ering patient care. It is an

exciting time.

The second phase of the project will begin soon, which

includes converting our existing semi-private rooms

to private in our North Wing and refreshing our North

Entrance.

Thank you again for all you do to care for our patients

and represent “The New St. Mary Mercy!” See inside this

issue for a recap of our grand opening activities.

David Spivey

President and CEO

David Spivey

Peripheral Arterial Disease (P.A.D.)Executive Role Models

in Good HealthDonna Gray's Healthy Lifestyle

For Chief Nursing Offi cer Donna Gray, her fi rst step

toward a healthier lifestyle started as a challenge to

walk across the United States.

In 2002, Gray and her husband competed against

each other to virtually “walk across the country” by

marking the number of miles they walk and on a

map. The United States is roughly 3,200 miles across.

“And then I got far ahead of him and he quit,”

Gray said.

But Gray didn’t stop. In fact, she has continued to

record the distance she walks every day and is well

over 15,700 miles. Her new goal: to virtually “walk

around the world,” or roughly 25,000 miles.

However, she discovered that walking wasn’t

enough to have an all-around healthy lifestyle. In

the fall of last year, she started recording what she

ate. She used an application on her iPad to enter

her exercise and her diet.

“There were some days I was stunned about how

many calories I ate,” she said. “Then I started to look

at food as ‘how many miles do I have to walk to eat

that piece of cake.’ I started making the connection

in my head.”

In a year, Gray has lost about 40 pounds. She has

dropped clothes sizes and has increased energy,

as well as gained motivation to try other exercise

routines, such as Z-box classes off ered at the

hospital, or jogging.

Her advice is that one is never “too old” or it’s

never “too late” to start a healthier lifestyle. She looks

at exercise and healthy living as a way for her to

become younger every year.

“My kids joke with me about that,” Gray said.

“And soon, I’ll be the youngest in the family.”

Associate Wellness

ASSOCIATES REGIONAL WELLNESS SERIES

department Spotlite

st. mary mercy livonia | p. 3

Sleep Disorders Center

Catching enough zzz’s is a crucial component to maintaining one’s health. But according to the National Institutes of Health (NIH), an estimated 50–70 million adults in the United States have chronic sleep or wakefulness disorders. This sleep deprivation can be linked to mental disorders, road accidents, chronic illnesses, health-risk behaviors and poor daily functioning.

“Restful sleep is very important to all age groups,” said Punitha Vijayakumar, MD, board certified Neurologist and Sleep Specialist. “Sleep helps to restore our body’s functions and maintain and improve memory.”

The St. Mary Mercy Sleep Disorders Center treats many of these disorders including Obstructive Sleep Apnea (OSA), insomnia, Restless Leg Syndrome (RLS), narcolepsy, night terrors, and REM Sleep Behavior Disorder (RBD).

“With the rise in obesity in the U.S., we are seeing an increase in OSA,” explained Gayle Young, RPSGT, RST, office/technical coordinator, Sleep Disorders Center. According to the NIH, more than 12 million Americans are believed to suffer from OSA. People with sleep apnea stop breathing for 10 to 20 seconds or longer, sometimes occurring 20 to 30 times an hour.

Established as an in-house sleep lab in 2005, St. Mary Mercy’s Sleep Disorders Center was first accredited in 2007 by the American Academy of Sleep Medicine and reaccredited this past August. Being Livonia’s only accredited sleep lab ensures that they are proficient in testing procedures and policies, patient safety and follow-up, and physician and staff training.

“Our team is dedicated to the advancement of sleep medicine,” said Medical Director Michael Gamiao, MD. The team includes Mary Tocco, director, Diagnostic Services; Mary Greer, manager; Dr. Gamiao; Punitha Vijayakumar, MD; and Mark Villeneuve, MD, certified by the American Board of Sleep Medicine specializing in Critical Care, Pulmonary Medicine and Neurology. Registered polysomnographic technologists include Gerardo Atillo, RPSGT, RST; Eric Cobb, RPSGT, RST; Joseph Kierzkowski, RPSGT, RST; Gayle Young, RPSGT, RST; and Georgeta Zamfirescu, RPSGT, RST.

Currently, the Center performs approximately 60-70 studies per month, up from 30-40 studies per month in 2005. Continued growth is expected, as the program moves to a new state-of-the-art community-based Center later this winter. The new Center, located on Farmington Road in Livonia, will double their square footage and increase the number of sleep rooms from four to six.

In addition to the current roster of services, the Center will begin offering “PAP Naps” – Positive Airway Pressure Naps – to help patients diagnosed with sleep apnea and have difficulty using the traditional CPAP mask. “During these four-hour sessions, our team adjusts the mask and its pressures to help alleviate anxiety and stress about the CPAP experience,” said Young. Also on the horizon is Home Sleep Testing (HST), where the technologists educate patients on how to provide their own sleep testing while at home, download the information to disc, and bring it to the Center for interpretation.

Beyond the Center itself, the team provides community education via their free “Stay Awake” seminar series (see sidebar), as well as focused on-demand presentations to local senior centers, fire departments and other community partners.

The Sleep Disorders Center prides itself on excellent patient care, physician interaction and continued improvements based on community needs. For more information, please contact the Sleep Disorders Center at 734-655-4640.

Two members of the Sleep Disorders Center team:

Gayle Young, RPSGT, RST (L), and Eric Cobb, RPSGT, RST.

“Stay Awake” Series Dentistry and Oral SurgeryThursday, February 7, 2013

St. Mary Mercy Hospital Auditorium South

Registration is required. Call 734-655-4640

Featured speaker John Colasanti, DDS, will discuss Oral Dental

Appliance Therapy or in combination with CPAP to

treat snoring and obstructive sleep apnea.

GrandOpening

1. October 11 & 12: Physician ToursMichael Calice, MD, chairman, Department of

Emergency Medicine, shows a group of St. Mary

Mercy physicians the new Emergency Center on

October 11. Physicians were invited to a sneak

preview tour and reception before the new

addition opened.

2. October 23: Live Radio Broadcast with 104.3 WOMCDJ Jim Johnson interviewed Dave Spivey, president and CEO, St. Mary Mercy, about the

new addition and services off ered at the hospital.

3. October 25: Livonia Chamber of Commerce Wake-Up Livonia! BreakfastTom Parnin, director, Clinical Engineering, shows

off one of the new patient rooms to the Livonia

Chamber of Commerce members attending

a breakfast held at St. Mary Mercy. Chamber

members got an exclusive opportunity to tour the

new addition and hear from keynote speakers

Jack Kirksey, Mayor of Livonia, and Dave Spivey, president and CEO, St. Mary Mercy.


Archdiocese of Detroit Blesses

St. Mary Mercy Hospital’s New Addition

The summer-like weather on October 24 refl ected the

warm reception for St. Mary Mercy’s new Emergency

Center and private patient rooms. More than 225

community leaders, local dignitaries, and hospital

physicians and associates attended the Dedication,

Blessing and Laying of the Cornerstone for the new

addition in the hospital’s South Wing.

“I want to thank you for coming to celebrate with us, as

we open a new facility that will help us provide state-of-

the-art healthcare services to our communities for years

to come,” said Dave Spivey, President and CEO,

St. Mary Mercy Hospital, at the ceremony.

Livonia Mayor Jack Kirksey was among those who

participated in the Dedication. Bishop Francis Reiss, the

Auxiliary Bishop of the Archdiocese of Detroit, presided

over the commemoration. Bishop Reiss also serves as

Episcopal vicar and regional moderator for the South

Region, which includes Livonia, of the archdiocese.

The cornerstone ceremony for the south addition included

depositing a time capsule behind it, containing a historic

collection of items about the hospital and city of Livonia.

Bishop Francis Reiss,

DD, Auxiliary Bishop

of the Archdiocese

of Detroit, blesses the

new building.

(L to R) Sister Janet Marie Adamczyk,

Vice President, Mission Services; Louis

Hallal, MD, Chief of Staff ; Jack Kirksey,

Livonia Mayor; Bishop Francis Reiss, DD,

Auxiliary Bishop of the Archdiocese of

Detroit; Sister Mary Modesta Piwowar, CSSF,

FACHE; Sister Mary Cynthia Ann Machlik,

CSSF; Peter Dews, MD, Vice President of

Medical Aff airs and Chief Medical Offi cer;

and David Spivey, president and CEO.

1

2

3

Celebrations

Grand Opening, from pg. 1


Magician Michael Mode. Visitors also had photo opportunities with a National Hot Rod Association (NHRA) Dragster Team driver and car as well as meeting community rescue teams. Furry friends from the St. Mary Mercy Pet Therapy program and their owners also roamed around entertaining guests.

Sponsored by the Observer & Eccentric Newspapers, refreshments at the event featured a healthy food menu of sandwiches, carrots and apples.

Nearly 200 associates volunteered to help with the grand opening and staff the various activities.

“The Grand Opening of our new addition was a great way to introduce ‘The New St. Mary Mercy Hospital’ to the community,” said Jennifer Kennedy, director, Marketing/Public Relations, St. Mary Mercy. “We wanted to offer a fun, family-friendly event, while showcasing our beautiful new Emergency Center and new patient rooms. We’ve been overwhelmed with positive responses from the community about the new addition.”

The new addition opens to patients November 5 and the Emergency Center opens November 14.

Construction for the three-story, 154,000-square-foot building started in February 2011. Continuing our transformation, 90 semi-private rooms in the North Wing will be renovated, most of them into private rooms.

Brady Higham, 5, and sister Bella, 3,

of Novi, got an up-close view of a

Livonia Police car.

Brooklyn Cousineau, 8, of

Commerce, meets “Abby”,

one of the St. Mary Mercy

pet therapy dogs.

Ayman Daoud, MD, Internal

Medicine, talks with Andre Bufalini,

of Livonia, at the “Ask the Doctor”

table.

Tanya Giroux, RN, Birthing Center,

bandages up a bear for Brianna

Bonenfant, 3, of Livonia, at the

Teddy Bear Clinic.

Steve King & the Dittilies

provided live music during

the Grand Opening.

Exercise Physiologist

Aron Henderson shows

Judy Oust (right) and

Ann Kennedy (center)

both of Novi, some

simple stretching

exercises.


Staff & Services

Staff AnnouncementsJohn J. O’Brien, MD, has been named Physician Director & Designated Institutional Offi cial (DIO), Medical Education.

In his role as DIO, Dr. O’Brien will have authority and responsibility for all of the Accreditation

Council for Graduate Medical Education (ACGME) accredited GME programs. Dr. O’Brien will

work collaboratively with Susan Greenwood-Clark, director, Graduate Medical Education (GME),

and be accountable for the strategic and operational advancement of medical education

programs and related research activity at St. Mary Mercy.

Dr. O’Brien brings extensive experience in clinical medicine, academics, administration and

research to St. Mary Mercy. Most recently he served as Chair, Department of Medicine at

St. John Providence Health System – West Region and is currently a Clinical Professor of

Medicine at Wayne State University. He has published numerous articles on disorders of the

bowel and has done extensive research on the management of infl ammatory bowel disease.

Dr. O’Brien is a graduate of the University of Missouri School of Medicine at Columbia. He completed his internship and

Internal Medicine residency at University of Missouri / St. Luke’s Hospital, Kansas City, Missouri. Following his residency,

Dr. O’Brien completed a Gastroenterology Fellowship at University of Missouri / St. Mary’s Hospital and University of

Kentucky as well as Infl ammatory Bowel Disease Fellowship at Johns Hopkins Hospital. He is board certifi ed in both

Internal Medicine and Gastroenterology and will practice gastroenterology at St. Mary Mercy.

John O'Brien, MD

National Memory Screening DayNovember 13, 2012

St. Mary Mercy Hospital will be offering free, confidential memory screenings on November 13 from 8 a.m. to 12 noon and 4 to 6 p.m. in the Marian Professional Building, Classroom 10. The event is part of National Memory Screening Day (NMSD), an annual initiative that the Alzheimer’s Foundation of America (AFA) holds each November during National Alzheimer’s Disease Awareness Month. More than 2,000 sites across the country will be participating.

AFA urges screening for anyone concerned about memory changes, at risk of Alzheimer’s disease due to family history or who wants to check their memory now and for future comparison. Warning signs of dementia include forgetting people’s names and events, asking repetitive questions, loss of verbal or written skills, confusion over daily routines, and erratic mood swings.

To schedule a screening please call 734-655-1706 or for more information visit www.nationalmemoryscreening.org.

80 total private patient rooms.

Nearly 600 guests supported the black-tie event and celebrated the glitz and glamour of Hollywood Nights. The Gala’s 20th Anniversary Sponsor was Emergency Physicians Medical Group, PC. The event, held October 5 at the Laurel Manor Banquet and Conference Center in Livonia, featured a gourmet dinner, dancing, musical entertainment by the Robert Williamson Band, and special Hollywood entertainment.

“It was an enjoyable evening that supported a worthy cause,” said Dave Spivey, president and CEO, St. Mary Mercy Hospital. “The growth and continual progress of St. Mary Mercy comes from the support of our community.”

For more information about the new addition, visit stmarymercy.org/constructionupdates. To make a gift to the Generations Together Campaign, contact the Development Office at 734-655-2980.

Gala, from pg. 1

NEWS & NOTES


6th Annual “Embrace Life” 5K run/walk raises nearly $37,000 for Cancer Services

On September 9, a record number of 810 runners

and walkers participated in the 6th Annual ‘Embrace

Life’ 5K run/walk for Cancer raising nearly $37,000. Proceeds from the race

help provide cancer patients with necessities including

transportation to and from treatments, wigs and

oncology massage. Awards were given to the top

three male and female overall

and age group winners.

Results and race photos

can be found at

stmarymercy.org/5Kforcancer.

Special thank you to our major

sponsors: BrightHouse Networks,

Comcast Spotlight, Mercy Cancer

Network, Observer & Eccentric

Hometown Weeklies, Roberta Palmer,

American House Senior Living

Communities, Angela Hospice, Bath

Fitter, Concord EMS, eBuy Media,

Huron River Radiation Oncology,

Huron Valley Ambulance, Joe’s

Produce, Mel Printing, Schoolcraft

College, Waltonwood, and more.

The Center for Joint Replacement Free Educational SeminarsLearn more about your options for joint replacement.

November 29, 6 p.m., Classroom 10January 23, 6 p.m., Classroom 10

Registration is required; call 734-655-2345 or visit stmarymercy.org.

Save these Dates!Veterans Day

Sunday, November 11

Thanksgiving DinnerThursday, November 22

Cafeteria

$5.50

St. Mary Mercy Family Fun Night at the

Plymouth WhalersFriday, November 30

Holiday Turkey GiveawayWednesday, December 19

Thursday, December 20

Friday, December 21

Annual Holiday DinnerThursday, December 20

Cafeteria

For more information,

visit our Classes & Events

Calendar at

stmarymercy.org

St. Mary Mercy Top HonorsOn September 10, St. Mary Mercy held its

annual Volunteer Appreciation Luncheon

at Laurel Manor Banquet & Conference Center.

Here, (L to R) Christine McShane and Dorothy Dwyer receive an award for having the most

years of service (31) and Eleanor Bourgeois

receives top honors for her 10,000 hours of service.

On September

24, St. Mary

Mercy held the 27th annual Service Awards

Banquet at the Laurel Manor Banquet &

Conference Center to honor 125 associates for

their 2,380 combined years of service. (L to R):

Sister Mary Eucharita Wisk, former director, Spiritual

Care; Krystyna Leppek, RN, Perioperative Services;

and Sandra Taillard, RN, Pre/Post-Op, were

recognized for 40 years of service through 2011.

Top male overall

winner Vincent

Jesudowich

fi nished with

a time of 17:12. Top female overall

winner Kelly Valente

fi nished with a time

of 20:05.

Our People & More

ST. MARY MERCY HOSPITAL36475 Five Mile Road

Livonia, MI 48154

InTouch is published bimonthly for

associates, physicians, volunteers,

and friends of St. Mary Mercy Hospital,

a member of Saint Joseph Mercy

Health System (SJMHS).

Questions/comments? Contact:Tracy Petipren 734-655-1595

[email protected]

Marketing/Public Relations

Congratulations…to Julie Wingett, RN, BSN, who has been named 4-West Nurse Manager. Julie comes to us from our 3-East/MCU

unit. While being a charge nurse on MCU, Julie also was a nursing lead in the Hospira MedNet implementation of

the new IV pumps and active in the new addition project. Julie obtained her BS in Nursing from University of Detroit

Mercy.

…to Kathleen Schneider, RN, BSN, who has been named 3-East/MCU Nurse Manager. Previously, Kathleen was a

charge nurse on MCU profi cient in Kronos and Ansos as well as service recovery and Studer Group initiatives.

She has been active in the new addition project.

…to Kathleen Wagner, RN, BSN-C, who has been named 4-East Nurse Manager. Previously, Kathleen served as

St. Mary Mercy Shift Administrator for more than seven years, providing leadership and acting as a clinical resource

for staff . Kathleen will be completing her BS in Nursing in April 2013.

Condolences…to the friends and family of Leonard Yovis, MD, Orthopedics, who passed away on September 18.

Dr. Yovis was on staff from 1969 through 2010.

…to Cyndi Niva, project specialist, OTE, whose father, Ira Duckett, passed away on October 2.

Best Wishes…to Linda Bodnar, medical technologist, Laboratory, who is retiring aft er serving St. Mary Mercy since 1990.

Welcome…to Yvonne Avery, RN, BSN, who has been named 3-South

Nurse Manager. Yvonne comes to us from William Beaumont

Hospital where she held the position of Nurse Manager.

Yvonne obtained her Bachelor of Science in Nursing from

Harding University School of Nursing in Arkansas and brings

an extensive knowledge of video monitoring and nursing

management.

…to Tashira Winston, RN, BSN, CNL, who has been named

2-South Nurse Manager. Tashira comes to us from Oakwood

Health System where she held the position of Nurse Manager.

Additionally, Tashira is a Respiratory Therapist and Clinical

Nursing Instructor. Tashira obtained her BS in Nursing from

Eastern Michigan University, and her Master’s degree from

the University of Detroit Mercy.

…to Kraig Barr, supervisor, Cardiac Cath Lab. Kraig brings

18 years experience from various positions at St. Joseph

Medical Center, Towson, MD; University of Michigan, and

St. Anthony Hospital, Denver, CO.

Thank You…from Linda MacDonald, RN, Nursing Shift Administrator, to

the St. Mary Mercy staff for their support and concern during

this diffi cult time. Linda’s mother, Ann Stevens, passed away

July 6 and sister Marie Ledbetter, passed away September 11.

2012 Infl uenza Prevention Plan

In September, St. Mary Mercy implemented an

Infl uenza Prevention Plan, joining other Trinity Health

Ministry Organizations dedicated to protecting the

health and well-being of patients, co-workers and

visitors. Flu vaccines were off ered to all associates,

physicians and volunteers. Here, President and CEO Dave Spivey is one of the fi rst to receive the fl u shot

from Elizabeth Parnin, RN.

OTE Offi ce Hours: M-F, 7:30 a.m. - 4 p.m.; Employee Health: M-W, 7:30 a.m. - 4 p.m., Th-F, 6:30 a.m. - 3 p.m.

O rga n i z a t i o n Ta l e n t & E f fe c t i ve n e s s

HIGHLIGHTS“Highlights” is published for associates to keep them informed of personnel issues.

DATES TO REMEMBER

Red Cross Blood DriveDecember 27, 2012

2013 Benefit Effective DateJanuary 1, 2013

BCBS Health Risk AssessmentsJanuary 31, 2013

Priority Health HMO Health Risk AssessmentMarch 31, 2013


Health Risk Assessments for 2013Associates, and their spouse (if applicable) enrolled on January 1, 2013 for BCBS Healthy Blue Solutions, must complete their health risk assessment before 12 a.m. January 31,

2013. The website is www.bcbsm.com. If you receive notice from BCBS that you should

work with a health coach, you must make the initial phone call before April 15, 2013.

If associates and their spouses do not complete the health risk assessment on time,

or do not make the initial call to the health coach, if required, on May 1, 2013 the

insurance will default to the standard plan.

Associates, and their spouse (if applicable) enrolled on January 1, 2013 for BCBS Personal Care Account PPO, are not required to complete a health risk assessment.

However, if you and your spouse choose to do so, you each will receive $25 to be

applied to the Personal Care Account balance.

Associates, and their spouse (if applicable) enrolled on January 1, 2013 for Priority Health HMO, must complete their health risk assessment by March 31, 2013. You must

make an appointment with your primary care physician for a physical, complete the

health risk assessment online at www.priorityhealth.com, and have your physician

submit to Priority Health a qualifi cation form indicating that you are a tobacco non-

user, have blood pressure under 140/90, and Body Mass Index (BMI) under 30 or, if you

cannot meet these criteria, complete a cholesterol test and blood sugar test and agree

to participate in treatment programs.

If associates and their spouses do not complete their health risk assessment online,

complete a physical exam, and have their primary care physician submit the

qualifi cation form by March 15, 2013, they will default to the standard plan.

Please refer to your 2013 Benefi ts Open Enrollment Guide that was mailed to all

associate’s homes in October and the follow-up letter mailed to associate’s homes

in December for more information. Or you may contact Janet Searight in OTE/HR at

ext. 2938 or by email at [email protected]. NOTE: Please keep a copy of your completed risk assessment forms for your records.

2013 FSA Health Care Reimbursement Account (HCSA) The IRS gives you two-and-a-half extra months during the 2013 plan year to use any

unspent amounts remaining in your Health Care Spending Account (HCSA) at the end

of 2012. This means that you have until March 15, 2013 to use the money you contribute

to your HCSA this year (2012). Be sure to use it by March 15 and submit your claims to

WageWorks so that they are received on or before March 31. Any claims submitted aft er

the deadline will be subject to forfeit.

52AmericanRed Cross

Blood Drive52 pints of blood were

collected on October

25. Thank you for your

time and answering

the call for help from

the Red Cross.

“Make A Diff erence” Award 2012

This year, the “Make A Diff erence” Award

was presented to Michelle Moccia, RN, MSN, ANP-BC, program director, Senior Emergency

Center (pictured with St. Mary Mercy President

and CEO, David Spivey, and COO Bud

Lauderbach). The award recognizes one

associate each year for his/her outstanding

achievements within the hospital, within the

community, and his/her life.

OTE Offi ce Hours: M-F, 7:30 a.m. - 4 p.m.; Employee Health: M-W, 7:30 a.m. - 4 p.m., Th-F, 6:30 a.m. - 3 p.m.

O rga n i z a t i o n Ta l e n t & E f fe c t i ve n e s s

HIGHLIGHTS“Highlights” is published for associates to keep them informed of personnel issues.


HOW TO NOMINATE AN ASSOCIATE FOR DAISY & L.O.V.E. AWARDS:

Pick up/drop off a nomination form at the various boxes posted throughout St. Mary Mercy. The form can also be downloaded from SMHweb and submitted via email.

All award winners are featured on the Employee Recognition Wall in the west hallway near the cafeteria.

The DAISY AwardThe DAISY Award recognizes not only a nurse’s clinical skill but also the compassionate care they deliver. It is given in deep appreciation of all they do, who they are, and the incredibly mean-ingful difference they make in the lives of so many people.

The L.O.V.E. AwardThe L.O.V.E. Award recognizes one special associate who consistently strives to go above and beyond in his/her job duties to demonstrate respect, social justice, compassion, care of the poor and underserved and excellence to the patients, visitors, volunteers, and staff of St. Mary Mercy Hospital.

Questions/Comments? Contact:

Janet Searight

734-655-2938

[email protected]

Best People•

Best Place to Work•

Spiritual Workplace

THE DAISY AWARD

“On July 15, 2012, our floor had only two aides and we needed an additional five to six sitters. Cindy made numerous telephone calls to aides on other units and she was able to fulfill our needs. At the same time, she was sitting for patients, creating the staffing for the floor, handling a rapid response as well as addressing the needs of the patients, family and staff on the unit. Cindy even arranged the floor staff on this night.”

“There was a group of about six staff members enjoying a lunch for all of Perioperative Services staff on the day we

were celebrating a successful SurgiNet Anesthesia Module (SAM) implementation. Just as one of our staff members began eating, she choked

on the food. She was not exchanging air, not breathing. Stacey quickly performed the Heimlich maneuver repeatedly several times over a few minutes until she could

breathe again. It was Stacey’s quick action that saved her life. Stacey went above and beyond to save a co-worker. Even though she is a contingent employee, she is a

valuable member of our team. She truly deserves the DAISY award for her heroic efforts.”

“I now believe in angels because I found one at St. Mary Mercy’s Our Lady of Hope Cancer Center: Rose Ermete, St. Mary Mercy’s cancer research nurse. She is simply brilliant, caring and can answer any question on breast cancer. I know because I asked every question imaginable. Thank you, thank you, thank you!”

THE L.O.V.E. AWARD“Mary Beth has a great attitude and demonstrates

professionalism every day she works. Her smile brightens each day. She is always willing to help anyone with any

problem or question. Mary Beth exemplifies what every St. Mary Mercy employee strives to be – helpful, caring, honest, kind and sincere.”

“As John Iljas, DO, was leaving the hospital the other day, a dog was hit by a car and was limping off the road. The car that hit the dog did not stop, however Dr. Iljas did. He put the dog in his car and took him to the veterinarian. We are all very busy in our lives but Dr. Iljas is apparently not too busy to help out even animals. This was such a nice thing to do.”

“Early in August, a valet customer came back from her doctor appointment in the Marian Professional Building

with a full cast on her leg. She was unable to drive herself home and had no way of getting her car or herself home.

Without hesitation, Joe volunteered to drive her home, while another valet attendant, Rachel, followed to

assist getting the customer into her home.”

Cynthia Konjarevich, RN

August DAISY Award

Stacey Stengel, RN

August DAISY Award

Mary Beth Beamish

August L.O.V.E. Award

John Iljas, DO

August L.O.V.E. Award

Rose Ermete, RN

October DAISY Award

Joseph Ribar

October L.O.V.E. Award

...to Deliver Excellent Care to Everyone, Every Time – Always!

Journey to Excellence

Questions, comments and contributions to

“We Promise” can be sent to:

Tracy Petipren [email protected]

November/december 2012

WE PROMISE...WE PROMISE...Journey to Excellence

Questions, comments and contributions to

“We Promise” can be sent to:

Tracy Petipren [email protected]

See who’s been ‘Caught Caring’ at St. Mary Mercy...

“Cathy Craig, waiting room liaison, Pre/Post-Op, was so

nice and helpful. She couldn’t

be nicer and you can tell

she really loves her job and

cares. I work at a health care

institution and have had

many experiences with

hospitals and have never had

such a pleasant experience.”

“The compassionate and

caring Wound Care Clinic staff including Kristen Crane, RN; Debbie Pizzorni, RN; Jessica Saban, tech; Jeff Swoveland, PCA; and Peter Galea, DPM,

were eff ectively interacting,

patiently answering family and

patient questions to help them

understand. Together, they

promoted affi rmative healing

and recovery goals.”

“Aft er being misdirected by two

diff erent folks, Mark Steff anina, director, Strategic Performance

Improvement, actually walked

me to the correct elevator. He

should get a gold star for great

customer service.”

“Denise Rozenbaum, recreational therapist, Behavioral Medicine,

treated us all with kindness

and respect. She even made

us laugh and brought us

chocolate kisses for National

Chocolate Day – didn’t

even know that it existed.

So thoughtful of her.

She is also a great listener.”

Wayfinding at the New St. Mary MercyNow that our new addition in the South Wing is operational and we have patient rooms in both the North and the South Wings, we are communicating directions a little differently than we are accustomed. With these changes, we have modified our internal and external signage and directions to simplify wayfinding for those traveling to our campus, and navigating their way around campus.

To direct patients and visitors from offsite to our campus, we have new verbiage for driving directions. Because we are located in a residential area accessible directly from only one expressway (I-96), these new driving directions will provide ease of navigation to campus from all directions, especially those traveling from I-275.

Once near campus, patients and visitors will be directed to the North, South, or Emergency Center Entrances. Our new external signage will reflect these simplified identifiers. When on campus, we will navigate them to either the North or South Wing, depending on what service they need or what patient room number they are looking for.

In the North Wing, we have patient room numbers 301-578 on levels 3, 4 and 5. In the South Wing, we have patient room numbers 2111-3150 on levels 2 and 3.

Notably, on the first level, the South Wing begins and includes services from the Women’s Center, to the Marian Professional Building, to the new addition that encompasses the new Emergency Center and new patient rooms. Our updated campus map illustrates these changes and assists with the ease of navigation around the hospital.

Speaking the same languageTo eliminate confusion for our patients and visitors, it is important that we are all speaking the same terms and providing directions the same way. For example, with the extension of our patient rooms in the South Wing, we have more than one entrance to enter the hospital to visit patient rooms now, so the entrance in the North Wing is called the North Entrance, as opposed to the ‘main’ entrance as it may have been called in the past. We no longer have one main entrance.

A wayfinding toolkit is located on SMHweb under South Wing that includes a vocabulary list of terms, the new campus map, and external directions to our campus. Pocket maps for your use are also available through your department leader or the Marketing/PR department.

It's easy as 1-2-3-4All of our wayfinding is anchored from our elevator locations. So keep it simple: we have one hospital with two wings, three entrances and four elevators.

Guiding patients and visitors to and around our campus with consistent messaging is a team effort. Together we can create a positive and lasting impression on those who visit with simple changes and a little practice.

Graduate Medical Education News

For more information, visit stmarymercy.org/mededor call 734-655-2727


News & Notes Save the Date! April 3, 20132nd Annual Resident Research Day

Congratulations

to Swati Choudhary, MD; Jaya Edukulla, MD; Salim Hamadeh, MD; and Vijayashree Mekala, MD

on winning the

American College

of Physicians (ACP)

Michigan Chapter

Scientific Meeting’s

Doctor’s Dilemma™

finals! This team

beat defending

champions Henry

Ford Hospital to win

the Michigan trophy.

The ACP Michigan Chapter Scientific Meeting was held

October 5-7 at the Grand Traverse Resort and Spa in Acme,

MI. Also known as Medical Jeopardy, the ACP Doctor's

Dilemma™ is held each year at the scientific Internal

Medicine meeting. A special thank you to Internal Medicine

Chief Resident Zahra’a Salah, MD, who was very instrumental

in coaching the team. The team will go on to the national

ACP championship held April 11-13, 2013 in San Francisco.

Research CornerInternal Medicine faculty member,

Harsha Ramchandani, MD, presented results

from her study Optimum Insulin Regimen

for Management for Type II Diabetes

in Geriatric Patient: Inpatient Glycemic

Management on at the St. Mary Mercy

Continuing Medical Education meeting

held October 5. The primary objective was

to find out the best possible inpatient insulin

regimen to control hyperglycemia for Type

II diabetic geriatric patients in non-intensive

settings. The secondary objective was to

compare different insulin regimen to determine which insulin

has fewer episodes of hypoglycemia. Dr. Ramchandani

worked with resident physicians Vijayashree Mekala, MD,

and Swati Choudhary, MD, as part of her study team.

Resident Physician RecognitionCongratulations to the following resident

physicians who presented at the following

venues:

Reddy Singasani, MD, Internal Medicine,

presented Myxedema Coma Presenting at

an Uncommon Age and Lack of Readily

Available Treatment at the 2012 Midwest

Regional SGIM meeting in Chicago held

in September. Dr. Singasani worked in

collaboration with fellow resident physicians

Elizabeth Bulat, MD; Jonah Grossman, MD; and Jaya Edukalla, MD; and faculty

mentors Jacqueline Fabello-Gamiao, MD;

and Banathally Nandish, MD. This abstract

has also been accepted at the American

Medical Association’s 10th Annual Research

Symposium in Honolulu in November.

Jaya Edukulla, MD, Internal Medicine,

also presented at the 2012 Midwest

Regional SGIM meeting. Dr. Edukulla’s case

review was entitled Incidental Finding of

Moyamoya Disease and After Care, working

in collaboration with faculty mentors Harsha Ramchandani, MD; and David Steinberger, MD.

Parsh Joshi, MD, Internal Medicine,

presented Development of Vesiculopapular

Rash After Chickenpox Vaccine: A Case

Report at the 2012 SGIM Mountain West

Regional Meeting in Denver in October.

He worked in collaboration with faculty

mentor Harsha Ramchandani, MD.

Abhishek Rai, MD, Psychiatry, presented

Verapamil for the Treatment of Clozapine-

Induced Persistent Sinus Tachycardia at the

2012 Neuroscience Education Institute Global

Psychopharmacology Congress in San Diego

in October.

Harsha

Ramchandani, MD

Reddy Singsani, MD

Jaya Edukulla, MD

Parsh Joshi, MD

Abhishek Rai, MD

L to R: Vijayashree Mekala, MD; James

Kruer, MD; Salim Hamadeh, MD; Swati

Choudhary, MD; Jaya Edukulla, MD;

and Zahra’a Salah, MD.

Documents

6_NovDec_12_intouch