2018 Impact Report

We create opportunities for the Lakes Region to thrive by developing healthy

homes, creating vibrant community assets, and engaging residents.

68% of residents ages 26–60 have one or more jobs.

HealthcareRestaurantsRetailEducationManufacturing

Employees who live in healthy

homes are more productive at

work.

Our residents work at 155

different businesses.

27%21%20%17%12%

We provide healthy housing for700 people in the Lakes Region.

Children who live in healthy homes do better in school.

38%of our residents

are children.

(Pictured: Playground build in Tilton)

Started pre-development on our first single-family home project in Wolfeboro, Harriman Hill Homes.

Our goal is for everyone in the Lakes Region to live in healthy housing, regardless of their income. We are proud of our accomplishments during 2018 in pursuit of this goal.

Seniors who live in healthy homes age in place with dignity.

15% of our residents are seniors.

in 2018

We are a proud member of HOMEteam which provides New Hampshire residents with tools and information to help them purchase and maintain a home of their own.

244 Households in Group Seminars207 Households in One-on-One Counseling

70 Homes Purchased24 Homes Saved From Foreclosure16 Reverse Mortgages17 Lakes Region Families Served

$35,550 median renter household income

$42,800 needed to afford a typical 2BR apartment

LAK

ES

REG

ION

Installed a 72.32 kW solar system on six duplexes in our Avery Hill development in Laconia.

Assembled over $4 million to undertake a major rehab of a 40-unitapartment complex in Ashland, which we purchased in 2016 to preserve as affordable and bring up to our healthy housing standards.

Photo © John W. Hession

This 24-unit senior project is the first multi-family building in New Hampshire to be Passive House certified, which means it is an ultra-low energy building that requires little energy for space heating or cooling.

Photo © John W. Hession

Completed construction of Gilford Village Knolls III.

We plan to build 20 affordable starter homes that we will sell to families making 75% to 120% of area median income.

New Hampshire needs 15,000more single-family homes to accommodate the workforce

our economy needs.

This solar system eliminates electric bills for 12 apartments, ensuring that total housing and utility costs remain affordable well into the future.

Low-income householdsin the Lakes Region spend over

35% of their monthly income on energy because they tend to livein older, less efficient housing.

Source: Applied Economic Research

Source: Census & Federal Energy Data

Source: NH Housing

2018 FinancesThis chart shows the breakdown of our $740,000 in operating revenue in 2018.

Developer Fees

Net Rental Income & Service Fees

Federal Grants

Private Grants

Local Businesses & Individuals

Investment Income

39%

10%

6%

30%

4%

11%

Building CommunityIn 2018, we began working with the families that we house in new ways. We have always provided resident services to assist families who are struggling. Now we want to engage with all our tenants to develop leadership skills, help people obtain living wage jobs with benefits, and strengthen protective factors at the family and community level to increase every family’s chance at a successful life.

In 2018, we focused on deepening our relationships with our tenants.

• Quarterly tenant newsletter• Community garden in Meredith• Playground build in Tilton• Social events such as a weekly coffee hour, block party, pumpkin carving• Recruited more tenants to serve on our Tenant Advisory Committee

In October 2018, we sent out a 40-question community wellness survey to all of our tenants. The survey asks about basic needs, health, neighborhood safety, work and career goals, and level of community involvement. Over 40% of our residents responded. We are using the survey results to craft a long-term theory of change for our community building work and launch additional programming to support our community building goals.

Safety31% concerned about illegal drug activity in neighborhood

30% worry about unsafe drivers30% concerned about condition of sidewalks

Community46% report feeling lonely67% do not volunteer

Career11% not satisfied with current employmentWant to make more money

Need training to reach career goals

We are incredibly grateful to our community for investing in our work. Thank you.

Corporate & Foundation Partners

Applied Economic ResearchAutoServ Automotive GroupAnnette P. Schmitt FoundationBank of New HampshireBelknap Landscape CompanyBurrito MeChristopher P. Williams Architects, PLLCCybertronDoten’s Lawn & LandscapeEdward JonesFederal Home Loan Bank of BostonFour Seasons Sotheby’s International RealtyFranklin Savings BankGranite State Assurance AllState AgencyGranite United WayGreater Lakes Region Children’s AuctionHeart & Hands Thrift StoreHoward Precision MachineMainstay TechnologiesMartini NorthernMaxfield Real Estate Center HarborMcLane MiddletonMelcher & Prescott InsuranceMeredith Village Savings BankMerrimack County Savings BankMill Falls at the LakeModern Outdoor LandscapingMorin ElectricNeighborWorks® AmericaNesseralla & Company, LLCNGM Insurance CompanyNew Hampshire Community Development Finance AuthorityNew Hampshire Community Loan FundNew Hampshire Housing Finance AuthorityNew Hampshire Women’s Foundation New Hampshire Renewable Energy FundNewell & CrathernNobis GroupNorthern Border Regional CommissionNorthern New England Housing Investment FundNorthway BankPatrick’s Pub & EateryPike IndustriesProQuip Equipment RentalsRaymond James & Assoc. Inc.Redimix Companies, Inc. Resilient Buildings Group, Inc.RL Benton BuildersRural LISCServpro of Concord & Lakes RegionSheehan PhinneySparkle Clean LaconiaStewart Associates ArchitectsStewart Property ManagementTaylor CommunityTD Charitable FoundationThe George A. Ramlose Foundation The Hodges CompaniesThe ImaginariumThe Linden FoundationTilton Northfield RotaryWayfarer Coffee Roasters

Board of Directors

Individual Donors

Vanderpoel & Barbara Adriance IIIJohn AllenAllison AmbroseCatherine AnairMichael AndersonAmy AndrewsKaren & Tom BarkerKatherine BarnardRyan BartonDwight & Marjorie BartonAaron BassettCarol BickfordSonya BomsterPeter & Laurie BrothersRichard Burgess Jr.Stephanie BurnorPeter & Joan CellupicaBruce & Elizabeth ClowLinda DanielvichErnie DarbyAshley DavisChris DickinsonDeborah DowConi DwinalRod & Gail DyerJuliana EadesAlison EllisTammy EmeryAnthony FerruoloMegan FairbanksWoodbury FoggLinda FrawleyDebbie Frawley DrakeMichael GarnerMarie GerliLorinda GilbertDeborah GrantSusan GutchessDB Hart Claire Hebert-DowJason HicksTodd & Jane Horn

Corey HoytMia Joiner-Moore & Elizabeth MooreThomas & Elizabeth KelseyKerri Lee KingLaconia High School Honor SocietyLaconia High School Key ClubElizabeth LaphamRonald Lawler & Margaret MerrittDevon LawrenceCarmen LorentzMelissa Mansfield Willard Martin & Margaret DemosAmy MavrisCaitlin McCurdyCaitlin MeaneyDonald MorrisseyDana NuteMichelle OlivierRandy PerkinsSusannah PerronPenny PitouMichael & Louise RandallKatrinia RandlettHelen RobinsonMichelle RobinsonJohn RogersMicheline RoyGeoff RugglesAndres SaavedraJoseph & Diana SackNadine Salley & George HelwigDavid & Rebecca SinklerJustin SlatteryWilliam & Linda Starace Sr.Sal Steven-HubbardDouglas & Angela Stone Family FundFrances D. StrayerDick & Ruth StuartLynn TrenholmChris WalkleyJudith & Robert WeberDavid & Cynthia WhiteBen WilsonJane Wood

ChairCaitlin McCurdy, McLane Middleton

Vice ChairAaron Bassett, NantOmics

TreasurerGeoff Ruggles, Town of Bow

SecretaryDana Nute, Resilient Buildings Group

DirectorsAshley Davis, Four Seasons Sotheby’s International RealtyChris Dickinson, Northway BankCarrie Duran, Tenant RepresentativeMegan Fairbanks, Tenant RepresentativeCorey Hoyt, Plymouth State UniversityFrances Strayer, Plymouth State UniversityBen Wilson, Edward Jones